continuous improvement deployment six sigma foundations continuous improvement training six sigma...
TRANSCRIPT
Continuous Improvement DeploymentContinuous Improvement DeploymentSix Sigma FoundationsContinuous Improvement TrainingSix Sigma FoundationsContinuous Improvement Training
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Key Learning PointsKey Learning Points
s How is CI Deployeds What is the Infrastructures CI Roless Training Outliness CI in support of the QMSs Communication & Reporting
s How is CI Deployeds What is the Infrastructures CI Roless Training Outliness CI in support of the QMSs Communication & Reporting
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Deployment OrientationDeployment Orientations Create
s Focus s Disciplines Courage to Embrace Change
s Creates Focus s Disciplines Courage to Embrace Change
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Deployment StrategyDeployment Strategys We Have
s Top level vision s Processes and tools to expose the
COPQs We Need
s An environment for actions Accountabilitys Courage to Embrace Change
s We Haves Top level vision s Processes and tools to expose the
COPQs We Need
s An environment for actions Accountabilitys Courage to Embrace Change
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Deployment ImplementationDeployment Implementations Recognize the Risks and Resource Constraintss Communicate the Top Level Visions Communicate the Strategy and Processs Create the Infrastructures Deploy the Process Internally
s Lean Assessmentss Kaizen Eventss Champion Training and Developments Black Belt Training and Local Projectss Existing Black & Green Belt *re-certifications Green Belt Training
s Deploy the Process Externallys Supplier Green Belt Training and Projects
InfrastructureInfrastructureStrategic
Tactical
Operational
Facilitation Teams
Executive Champion
Corp. Steering Committee
Projects • Div. & Local Steering Committee • Champions / Process Owners• MBB’s/ Black Belts
Institutionalization• Green Belts• Yellow Belts / Other Team Members
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Steering CommitteesSteering Committees
s Executive Champions CEO
s Steering Committee Makeups Executive Officerss Business Councils Local Areas Facility Leadership
s Executive Champions CEO
s Steering Committee Makeups Executive Officerss Business Councils Local Areas Facility Leadership
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Corporate Facilitation TeamCorporate Facilitation Team
V.P. Operational Excellence (Continuous Improvement)I.M. Smart
Director, CI Europe & Asia PacificJackie Chan
Director, CI The AmericasTom Cruise
Master Black Belts:- - -
Master Black Belts:- - - Facilitation
Teams
AdministrativeAdministrative
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-- ex
ampl
e --
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Divisional & Functional Leadership Divisional & Functional Leadership
Operating Division
Operating Division
Operating Division
Sales/ Marketing
Finance
Human Resources
etc
Operating Division
Operating Division
Operating Division
Sales/ Marketing
Finance
Human Resources
etc
RolesRoles
Champions & Process Owners
Yellow Belt
Green Belt
Black Belt
M.B.B.
Barrier Removers and Business
Stakeholders
Functional CI Team Member, Aware of Tools
Problem Solver, Manager, Supervisor Working Knowledge of Tools
Problem Solver, Proficient with Tools
Strategic Planner, Consultant, Coach, Problem Solver, Teacher, Mentor
FULL TIME
Positions
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ChampionsChampions
Who are these people?s Stakeholders
s Respected Leaders
s Responsible for Cross Functional Disciplines
Leadersfreesixsigmasite
The Role of a ChampionThe Role of a Champions Responsible for the success of the project, with the
Green/Black Belts Responsible for the timely completion of the projects Relentless commitment to change/ Remove barrierss Motivates and empowers/ Recognizes, celebratess Keeps enthusiasm at a high pitchs Ensures local ownerships Benchmarks and share best practices Challenges conventions Prepared to deal with cultural change effects
s Responsible for the success of the project, with the Green/Black Belt
s Responsible for the timely completion of the projects Relentless commitment to change/ Remove barrierss Motivates and empowers/ Recognizes, celebratess Keeps enthusiasm at a high pitchs Ensures local ownerships Benchmarks and share best practices Challenges conventions Prepared to deal with cultural change effects
Drive & Support Teamsfreesixsigmasite
Process Flow for ChampionsProcess Flow for Champions
Initiate
Evaluate
Characterize
Plan
Support
Close Out
Potential Rework
Potential Rework
Avoid rework by evaluating and supporting
project team
Drive this process
free six sigma site
Process OwnersProcess Owners
Who are these people?s Stakeholders
s Managers / Supervisors
s Responsible for business process
s Process may have more than one owner
Stakeholdersfreesixsigmasite
The Role of a Process OwnerThe Role of a Process Owners Agrees with the project selection and expects
resultss Supports the Black Belts as active team members Participates in the projects selection processs Provides team resourcess Takes the necessary actions to realize and
sustain the capability gainss Owns the implementation of actions to realize the
savingss Ensures that CI training is implemented in his
areas Provides project update to Steering Committee
s Agrees with the project selection and expects results
s Supports the Black Belts as active team members Participates in the projects selection processs Provides team resourcess Takes the necessary actions to realize and
sustain the capability gainss Owns the implementation of actions to realize the
savingss Ensures that CI training is implemented in his
areas Provides project update to Steering Committee
Drive & Implementfreesixsigmasite
Process Users / Owners
Cross-Functional Team
MEASURE ANALYZE IMPROVE CONTROL
Black Belts
And Green Belts
100%
INV
OLV
EM
EN
T
TIME
Roles shift …
Process Flow for Process Owners
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Yellow BeltYellow Belt
Who are these people?s Company Employees
s From all areas of the business
s Learns basics of CI methodology and an awareness of the tools
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The Role of a Yellow BeltThe Role of a Yellow Belts Agrees with the project selection and expected
resultss Supports the Black Belt or Green Belts May be an active team members May provide process knowledges Participates in team meetingss Helps to foster and perpetuate CI cultures Uses general knowledge of methodology and
tools in daily efforts
s Agrees with the project selection and expected results
s Supports the Black Belt or Green Belts May be an active team members May provide process knowledges Participates in team meetingss Helps to foster and perpetuate CI cultures Uses general knowledge of methodology and
tools in daily efforts
Support & Implementfreesixsigmasite
Green BeltsGreen Belts
Who are these people?s Experts in their disciplines Managerss Technical Expertss Project Managerss Product Designers/ Engineers
Who are these people?s Experts in their disciplines Managerss Technical Expertss Project Managerss Product Designers/ Engineers
Influencersfreesixsigmasite
The Role of a Green BeltThe Role of a Green Belt
s To utilize the tools within his/her day-to- day activities
s To support the Black Belt as a team members To encourage the use of the tools within
his/her area of responsibilitys To promote the CI culture
s To utilize the tools within his/her day-to- day activities
s To support the Black Belt as a team members To encourage the use of the tools within
his/her area of responsibilitys To promote the CI culture
Implementfreesixsigmasite
Black BeltBlack Belt
Who are these people?s Attributes required
s Open-minded, self starter with a desire to drive change
s Process, product, and organization knowledges PC and database management skillss Demonstrated project management skillss Good presentation and facilitation skillss Good communication skills, both oral and written
s Use as career developments Recommend two years, then re-instate
Who are these people?s Attributes required
s Open-minded, self starter with a desire to drive change
s Process, product, and organization knowledges PC and database management skillss Demonstrated project management skillss Good presentation and facilitation skillss Good communication skills, both oral and written
s Use as career developments Recommend two years, then re-instate
Full Time Practitionersfreesixsigmasite
The Role of a Black BeltThe Role of a Black Belt
s To be a change agents To apply the right tool at the right times To facilitate the team through the toolss To challenge existing beliefss Work with other Black Belts to share best
practicess Mentor Green Belt candidatess Participate in training of Green Beltss Train Yellow Belts
s To be a change agents To apply the right tool at the right times To facilitate the team through the toolss To challenge existing beliefss Work with other Black Belts to share best
practicess Mentor Green Belt candidatess Participate in training of Green Beltss Train Yellow Belts
Change Agentfreesixsigmasite
Master Black BeltMaster Black BeltWho are these people?s Attributes required
s Out-of-the-box thinker, self-starter with a desire to drive change
s Skilled in the art of teaching and mentoring others
s Statistical tools experts Demonstrated project management skillss Good communication skills, both oral and
writtens Use as career development
s Part of career paths Recommend two years, then re-instate
Who are these people?s Attributes required
s Out-of-the-box thinker, self-starter with a desire to drive change
s Skilled in the art of teaching and mentoring others
s Statistical tools experts Demonstrated project management skillss Good communication skills, both oral and
writtens Use as career development
s Part of career paths Recommend two years, then re-instate
Full Time Practitionersfreesixsigmasite
The Role of a Master Black BeltThe Role of a Master Black Belt
s To be a change agent to drive the culture of CIs To mentor, train, and coach otherss To facilitate the team through the toolss To challenge existing beliefss Work with other MBB’s to instil best practices
across Divisional and Corporate arenass To be a Strategic Planners Participate in training of Green Belts and Black
Belts
s To be a change agent to drive the culture of CIs To mentor, train, and coach otherss To facilitate the team through the toolss To challenge existing beliefss Work with other MBB’s to instil best practices
across Divisional and Corporate arenass To be a Strategic Planners Participate in training of Green Belts and Black
Belts
Change Agentfreesixsigmasite
Types of Training (typical)Types of Training (typical)s Awareness
s Corp. Steering Committee (One Day)+(GB)s Divisional Leadership (Two Days w/ Mgm’t coach)
s Practitionerss Yellow Belt (1 Day)s Champions (5 Days)s Green Belts (2 sessions of 5 days each over 2 months)s Black Belts (GB + 2 sessions of 5 days each over 2 months)s Master Black Belts (Two Years Post BB)s Suppliers (Green Belts)s Customers / Distributors (TBD)
s Awarenesss Corp. Steering Committee (One Day)+(GB)s Divisional Leadership (Two Days w/ Mgm’t coach)
s Practitionerss Yellow Belt (1 Day)s Champions (5 Days)s Green Belts (2 sessions of 5 days each over 2 months)s Black Belts (GB + 2 sessions of 5 days each over 2 months)s Master Black Belts (Two Years Post BB)s Suppliers (Green Belts)s Customers / Distributors (TBD)
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Training for Green & Black BeltsTraining for Green & Black Belts
Train
Apply
Plan
Review
Train
Review
Train
Apply
Plan
Review
Train
Plan
Review
Module 1
Module 2
Module 3
Module 4
Plan
Apply
Apply
4 to 6 Months
total
Modules 1 & 2 are
GB training
Modules 3 & 4 Minitab & exploring
some subjects in more detail
40% Lean
40% Six Sigma
20% Managing Change
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s Facilitates best practice sharing (projects)s Reduces complexitys Ensures everyone has the most current tools
Develop a WebsiteDevelop a Website
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CI DeploymentCI Deployment
Six Sigma FoundationsContinuous Improvement TrainingSix Sigma FoundationsContinuous Improvement Training
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