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CONTEXTUAL & SITUATIONAL INFLUENCES ON STUDENT SUCCESS Keynote Presentation ANZSSA & ISANA Conference 7 December 2017 Professor Karen Nelson Pro Vice-Chancellor (Students) KN Publications on USC Research Bank

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Page 1: CONTEXTUAL & SITUATIONAL INFLUENCES ON ...isana.proceedings.com.au/wp-content/uploads/2017/12/...CONTEXTUAL & SITUATIONAL INFLUENCES ON STUDENT SUCCESS Keynote Presentation ANZSSA

CONTEXTUAL amp SITUATIONAL INFLUENCES ON STUDENT SUCCESS

Keynote PresentationANZSSA amp ISANA Conference

7 December 2017

Professor Karen NelsonPro Vice-Chancellor (Students)

KN Publications on USC Research Bank

ldquoHigher education can transform the lives of individuals and through them their communities and the nation by engendering a love of learning for its own sake and a passion for intellectual discoveryrdquo

Bradley Noonan Nugent amp Scales (2008) Review of Australian Higher Education Final Report

Society

Individual

Non-Market Market

Increased tax revenue Faster economic growth Greater innovation and productivity of co-workersLabour market flexibilityReduced burden on public finances

Greater social cohesion trust amp toleranceLess crimePolitical stabilityGreater social mobilityGreater social capital

Greater propensity to vote volunteer trust and tolerate othersLower propensity to commit (non-violent) crimeBetter educational parentingLonger life expectancyBetter mental amp general health Greater life satisfaction

Higher earnings revenue Less exposure to unemploymentIncreased employability skills amp developmentIncreased entrepreneurial activity and productivity

httpswwwgovuksearchq=benefits+of+higher+education

ldquoThe Quadrantsrdquo

Sylke Schnepf(2017) HE Quarterly 71(1) pp75-96 DOI 101111hequ12112

20161 to 20171 1 better 2 better 5 better

Base students 20161 10000 10000 10000 10000Attrited students 2000 1900 1800 1500Additional students kept 100 200 500Additional funding $1650000 $3300000 $8250000

Financial imperative$

For the following one year - based on avg total incomestudent in 2017 $16500

Partial DDFS5 cap

Partial DDFS 10 cap

Full DDFS

New Attrition Rate () for all Commencing Bachelor Students by Australian State (exl NT and Tas) 2001-2015

1000

1500

2000

2500

2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015

National NSW VIC QLD WA SA ACT Multi-State

Adapted from source 2016 Appendix 4 ndash Attrition success and retention httpsdocseducationgovaunode45216

0

5

10

15

20

25

30

35

40

Un

iver

sity

of

Tasm

ania

(e)

Ch

arle

s D

arw

in U

niv

ersi

ty(f

)

The

Un

iver

sity

of

New

En

glan

d

Un

iver

sity

of

Sou

ther

n Q

uee

nsl

and

CQ

Un

iver

sity

Un

iver

sity

of

the

Sun

shin

e C

oas

t

Fed

erat

ion

Un

iver

sity

Au

stra

lia(c

)

Sou

ther

n C

ross

Un

iver

sity

Swin

bu

rne

Un

iver

sity

of

Tech

no

logy

Ch

arle

s St

urt

Un

iver

sity

Edit

h C

ow

an U

niv

ersi

ty

Vic

tori

a U

niv

ersi

ty

Un

iver

sity

of

Can

ber

ra

Gri

ffit

h U

niv

ersi

ty

Wes

tern

Syd

ney

Un

iver

sity

Au

stra

lian

Cat

ho

lic U

niv

ersi

ty

Jam

es C

oo

k U

niv

ersi

ty

Flin

der

s U

niv

ersi

ty

La T

rob

e U

niv

ersi

ty

Dea

kin

Un

iver

sity

Nat

ion

al T

ota

l

Un

iver

sity

of

Sou

th A

ust

ralia

The

Un

iver

sity

of

New

cast

le

Cu

rtin

Un

iver

sity

of

Tech

no

logy

The

Un

iver

sity

of

No

tre

Dam

e A

ust

ralia

Mu

rdo

ch U

niv

ersi

ty

Qu

een

slan

d U

niv

ersi

ty o

f Te

chn

olo

gy

The

Un

iver

sity

of

Qu

een

slan

d

The

Un

iver

sity

of

Ad

elai

de

Mac

qu

arie

Un

iver

sity

Un

iver

sity

of

Wo

llon

gon

g

The

Un

iver

sity

of

Wes

tern

Au

stra

lia

Un

iver

sity

of

Tech

no

logy

Syd

ney

The

Un

iver

sity

of

Syd

ney

The

Au

stra

lian

Nat

ion

al U

niv

ersi

ty

RM

IT U

niv

ersi

ty

Mo

nas

h U

niv

ersi

ty

Un

iver

sity

of

New

So

uth

Wal

es(b

)

The

Un

iver

sity

of

Mel

bo

urn

e

2014 2015

New Attrition Rate () ndash All Commencing Bachelor Students 2014 amp 2015By (Table A) Institution

0

10

20

30

40

50

60

70

80

2005 2006 2007 208 2009 2010 2011 2012

Completion Rates () 2005-2015 Australian Domestic Bachelor Students

9 Year completion rate 6 Year completion rate 4 year completion rates

65867

736 736

474441

httpswwweducationgovaucompletion-rates-cohort-analyses

0

10

20

30

40

50

60

70

80Lo

w S

ES

Re

mo

teb

ackg

rou

nd

Dis

abili

ty

Ind

igen

ou

s

Co

mp

leti

on

rat

e (

)

RUN universities

Metro universities

9-year completion rates ndash by lsquoequityrsquo group and type of university

Nelson et al 2017 Understanding the completion patters of equity students in regional universities httpswwwncseheeduauwp-contentuploads201706Nelson-Completion-patternspdf

Australian Higher Ed ndash not an homogenous systemBoth structural amp functional diversitybull Critical differences in social financial amp cultural capital

(Devlin 2013 lsquoSocio-cultural incongruityrsquo)bull Different levels of academic preparedness well to

ldquounderservedrdquobull Different proportions of first in family amp equity group

studentsbull Different age profiles hellipbull Different socio-cultural amp geographical contextsbull Different institutional contexts

So what could explain these differences

Reject a Deficit Discourse(Lawrence 2005 Gale 2009 Devlin 2013)

Stop Problematising Students or Institutions

(Devlin 2013 Kift 2015)

Predictive Factorsamp Correlations

Exist But Are Not Directly Causal(Kahu amp Nelson 2017)

Time to bust some myths

Jan 2017 2005-2014 Cohort Completions Analysis

bull 4 year completion rate 451 (2010 cohort) and 45 (2011)

bull 9 year completion rate 736 (2005) and 735 (2006)

p7 Low proportion of variance ldquolikely to be many other factors not captured by the model that might account for completionrdquohellipmotivation hellip and resilience

httpswwweducationgovaucompletion-rates-cohort-analyses

June 2017 TEQSA

Characteristics of Aust HE providers and their relation to First Year attrition

Whole of sector model

bull Admission on VET basis

bull Lower of pgrad students

bull Smaller institutions

bull Lower senior academic staff

bull Higher part-time enrolments

688

June 2017 HESP Discussion Paper

ldquoImproving retention completion and success in HErdquo- Investigated the lsquocrisisrsquo in

attrition rates wrt- Poor admission standards- Students with low ATARs- DDS having delivered too

many students

- Crisis ndash what crisis ndash facts do no support assertions

Student Characteristic Variation explained

Institution 1883

Type of attendance (fullp-time) 494

Mode (int ext mm) 312

Age group lt20 20-24 25+ 266

Basis of admission 251

FoE 149

SES 029

Indigeneity 014

NESB 008

Gender 001

FULL MODEL 2255

Image httpwwwcomplexcomart-design201311banksy-greatest-worksfollow-your-dreams

A moral and ethical imperative to work out what is going on so we can provide the best possible opportunity

for students to succeed

httpssafeguardingstudentlearningnet

Nelson K Kift S amp Clarke J (2012) A transition pedagogy for student engagement and first year learning success and retention In Ian Solomonides Anna Reid and Peter Petocz (eds) Engaging with Learning in Higher Education (ELHE) Faringdon UK Libri Publishers

Student Factors

IndividualContextual

Students amp Staff

KnowledgeSkills

AttitudesActions

Input Presage Factors

Transformation Process

Output Product Factors

Institutional Experiences

Mediated by

curriculum amp co-

curricular activities

Institutional Context

CurriculumInstitution

Teacher Factors

IndividualContextual

Framing the Discussion

External Environment- Structural factors

bull Geographical location bull Near amp distant regional cf remote (Pollard 2017)bull Access to campus study location

bull Financial constraints financial stress bull Living affordabilitybull Access to regular and secure employment

bull Resources bull High-bandwidth internetbull Child care (student friendly)

bull Travelbull Time opportunity and $ cost practical distance

bull Inter-generational socio-cultural disadvantage amp poverty

bull Multiple equity group membershipbull Compounding impact

Nelson et al 2017 Understanding the completion patters of equity students in regional universities httpswwwncseheeduauwp-contentuploads201706Nelson-Completion-patternspdf

Political regulatory and policy responses (External to HE)

bull Increase investment in regional schools and pathways to tertiary opportunities

bull Continue to build partnerships to enhance regional infrastructure and communities

bull Focus on building economic stability in regional communities

bull Mitigate inter-generational disadvantage

bull Promote emotional wellbeing through compensating disadvantage

bull Establish and maintain constructive engagement with regional communities

bull Continue to support relevant research

bull Recognize flexible progression pathways and nested qualifications

bull Financial subsidies for most disadvantaged students

Suite of responses

Influencing external environment

bull Continue community and family outreach programs to further develop responsive student support networks

bull Engage families and communities to broaden the understanding and experience of lsquogoing to universityrsquo

Internal environment

bull Offer flexible access to learning resources curriculum structures delivery modes and schedules

bull Create a sense of belonging through partnerships with students

bull Respond to studentsrsquo challenges by enabling constructive cycles of learning

bull Offer greater flexibility in learning amp assessment design amp strategies

Institutional actions

1 Encourage contact between students and academic staff

2 Develop reciprocity and cooperation between students

3 Encourage active learning

4 Give prompt feedback

5 Emphasize time on task

6 Communicate high expectations

7 Respect diverse talents and ways of learningChickering and Gamson 1987

For educators 7 Good Practice Principles

Conditions for Student Success

Clarity consistency and

high expectations

Timely support for the FYE in the classroom

Assessment amp feedback that

enables staff and students to

adjust behaviours

Involvement with peers and

staffVincent Tinto (2012) Completing College rethinking institutional action The University of Chicago Press Chicago

23

Student Engagement Success and Retention Maturity Model SESR-MM

httpstudentengagementmaturitymodelnet

Nelson Karen J Clarke John A Stoodley Ian D amp Creagh Tracy A (2013) Using a maturity model to build on the generational approach to student engagement practicesHigher Education Research and Development 34(2) pp351-367

Example SESR Maturity Model

63 Essential Institutional

Practices

SESR Maturity Model Content Summary

5 Categories 18 Processes 63 Practices (eg)Learning Assessment 4 Design feedback and relevant

Curricula 2 Designed for progress and participation

Teaching Techniques 4 Interactive simulates SW learning-centric

Pedagogical style 3 builds employability skills

Supporting Information about hellip 3 subjectsprograms milestones support

Services and resources 3 financial build capacity amp skills

People rich 3 local amp central advocacy peers

Belonging Interaction 4 inclusive intentional future focus social

Inclusive activities 4 cultural diverse cohorts int amp ext comm

Identity development 3 student and professional leadership confidence

Integrating Academic literacies 3 peer learning skills partnerships

Personal literacies 4 in curric social personal amp prof attributes

Activities (student-led) 5 fostered aligned monitor amp track progress x-inst

Resourcing Staff Development 5 ac sessional amp prof investment rec amp rew

Roles and responsibilities 3 ed tech defined workloads

Evidence base 3 available shared evaluated

Communication 2 online amp social media clear procedures

Learning environments 5 formal amp inform spaces resources timetabling

copy Higher Education Academy 2017

Enhancing Student Success in Education

Students as partners

bull HEA ndash Student engagement survey and toolkit

bull UK QAA ndash Student engagement in quality

bull SPARQS ndash Student Participation in Quality Scotland

bull In governance and decision making ndash Sally VarnhamUTS

bull In collaborative partnerships to enhance teaching and learning ndash Kelly Matthews UQ

Increasing evidence that Student Wellbeing Matters

httpmelbourne-csheunimelbeduauresearchexperienceenhancing-student-wellbeing2016-symposium-student-wellbeing-matters

httpemediarmiteduautitocontentstudent-lifecycle-model

Lizzio (2011) Five senses of success

But how do all

these lsquothingsrsquo work to influence student outcomes

1 Enhances students self belief2 Enables all students to work autonomously amp

together to build and feel competent and to 3 Builds social and cultural capital4 Supports transition into university (the FYE)5 Uses disciplinary knowledge to engage students6 Considers student well-being7 Adapts to changing student expectations8 Enables students to become active citizens

Focus on student engagement

2013 ndash Zepke Zepke amp Leach (2010)

Zepke (2013) Int J FYHE 4(2) pp1-14Zepke amp Leach (2010) ALHE 11(3) p169

ldquoAn enigmatic phenomenonrdquoValuable tool in examining an

enhancing the student experience

Solomonides Reid and Petcoz (2012)

ldquoA complex businessrdquoStudents investment in learning

Supportive institutions amp classroomsEnabling external environment

ldquoStudent engagement is complex with many

meanings and conceptual uncertaintiesrdquo

Ramsden amp Callender (2014)

The concept of engagement

ldquoThe time and effort students devote to activities that are empirically linked to desired outcomes of college and what institutions do to induce students to participate in these activities (Kuh (2001 2003 2009a) in Trowler 2010)

ldquothe interaction between the time effort and other relevant resources invested by both students and their institutions intended to optimise the student experience and enhance the learning outcomes and development of students and the performance and reputation of the institutionrdquo (Trowler 2010 p 3)

the behaviours thinking and emotions that lead to successful learning

(Reschly amp Christenson 2012)

Kahu amp Nelson (2017) Student engagement in the educational interface understanding the mechanisms of student success Higher Education and Development httpwwwtandfonlinecomdoifull1010800729436020171344197

Refined Conceptual Framework of Student Engagement

Figure 1 Refined conceptual framework of student engagement incorporating the educational interface

The Educational Interface

Student Engagement

AffectiveInterest

Enthusiasm

CognitiveDeep learning amp Self regulation

BehaviouralParticipationTime amp effort

Interaction

Self-efficacy

Kahu amp Nelson (2017)

Wellbeing

Belonging

Emotion

The mechanisms of student engagement

bull Explain how institutional course program initiativespracticesbehaviours lsquoworkrsquo for individual students

bull Provide a design brief for new initiativespractices

bull Enhance amp enrich learning outcomes for all students

bull And critically have the power to bull Mitigate previous and current disadvantage

bull Help address structural (external) challenges

bull Combat institutional characteristics influencing attrition

bull Change institutional culture

37

httpshapingtheregionalstudentexperiencecomau

RQ ndash how do institutional practices lsquoshapersquo the student experience

bull 8 Institutions

bull Analysis of existing data sets demographics UES GDS

bull Case Studies bull 110 participants (65 students 45 staff)

bull 90 hours of data collection (99 Interviews focus groups)

bull Amalgamated data ndash for cross case analysis

Research Overview

7 case studies 3113 NVivo codes

390 000 words 1934 cross codes

Structural influences

UniversityStudent

Adapted from Kahu E (2014) The International Journal of the First Year in Higher Education 5(2) 45-55

Framework for Student Engagement

Psychosocial influences

University(Emotion)Student

amp U lt-gt S relationships

Student Engagement

AffectCognitionBehaviour

Proximal consequences

AcademicSocial

Distal consequences

AcademicSocial

Currently input and output data only

Case Studies Curricula amp Co-curricular Initiatives

bull CSU ndash Online tools to enable joined up WPL

bull CQU ndash Early IAR-focused early ldquointerventionrdquo

bull FedUni ndash Access to student support

bull JCU ndash Peer to peer support

bull SCU ndash Enabling pathways

bull UNE ndash Building citizenship capability for in DE

bull USQ ndash Scaffolded discipline skills design in FY

bull USC ndash WIL in non professional programs

Institution Initiative context Case study key find i ng Good practice to shape the student experience

Charles Sturt UniversityWorkplace learning (WPL) program at

a regional university

Workplace learning shapes the student

experience

Use technologies to support relationship development among

students supervisors and academics and to strengthen work

place learning experiences

CQUniversityPre-enrolment interviews designed to

communicate program requirements

Early people-rich intervention

improves transition and fir

s

t y ear

retention

Begin studentsrsquo transition to university with personalised

two-way interaction to discuss studentsrsquo needs in relation to

inherent program requirements

Federation University

Australia

Centrally provided student academic

and transition support services and

programs (SSampPs)

Student support promotes 21st

Century student engagement in a

regional context

Select and support high-quality and enthusiastic Student

Leaders to facilitate positive interactions among less

experienced peers in the transition to university

James Cook UniversityPeer-to-peer student mentoring

program

Peer support and advising enhance

the student experience

Promote and resource mentor programs to support new

students as they negotiate the structural environment of the

university

Southern Cross UniversityPreparing for Success Program

(non-award enabling program)

Enabling pathways lead to successful

outcomes

Orient the curriculum and teaching in formal transition

programs to enable student success while supporting them to

manage life-load and other structural challenges

University of New England New England Award ProgramCitizenship and graduate attributes

enrich the student experience

Institutionalise adaptable extra curricular programs to inspire

students to engage with their communities as part of their

learning

University of Southern

Queensland

Compulsory firs t y ear core courses

that embed core online and university

literacies

Embedded and scaffolded course

design enhances studentsrsquo online

learning experiences

Commit to whole-of-program embedded approaches to

enhancing digital literacy and fluency with online teaching and

learning modes

University of the Sunshine

Coast

WIL when it is not an embedded

component of the program

Work integrated learning enhances

graduate capabilities employment and

career opportunities

Work with students to design opportunities for innovative

authentic work integrated learning in programs where there is

not an embedded placement component

Case studies

Each of the eight project partners conducted case studies investigating the student experience of initiatives in their institutions

httpshapingtheregionalstudentexperiencecomau

Compensatory

Effect

Positive psychosocial

influences increase

student engagement

and reduce the impact

of previous

disadvantage and

structural risk factors

What this means in practice is that initiatives

designed and implemented to strengthen the

student motivation skills identity and self-efficacy

will positively influence student engagement and

mitigate previous disadvantage

Evidence 50 of all the data were relevant

httpshapingtheregionalstudentexperiencecomau

1 Intentionally design and enact administrative practices including admissions pathways to ensure all students are able to participate fully in the universityrsquos formal and informal activities

2 Intentionally design all curricula and co-curricular activities to activate student motivation build academic skills promote discipline and student identity and develop studentsrsquo self-efficacy

3 Design and universally implement curricula and co-curricular interventions to ensure that previous disadvantage and structural risk factors are mitigated through systematic institutional practices that privilege behavioural cognitive and affective student engagement

4 Assure quality in learning teaching and

student experience practices measured by

positive student learning outcomes and

achievement and high levels of student

satisfaction and well-being

5 Focus within discipline curricula on

developing futurendashproof employability skills

including advanced digital literacy enterprise

skills and entrepreneurship

6 Minimise the socio-cultural incongruence

between communities and higher education

institutions through sustained attention to

cultural structural and practical organisational

change

7Provide access to information about

studentsrsquo movements over time and

among institutions

8Review the learner engagement scale in the SES to ensure the collection of data is

aligned with contemporary

understandings of student engagement

9Review indicators in the CEQ GDS and

(proposed) ESS to ensure the collection of

information about studentsrsquo engagement

experience and skills is aligned with the

key findings of this study

CONTEXTUAL amp SITUATIONAL INFLUENCES ON STUDENT SUCCESS

Keynote PresentationANZSSA amp ISANA Conference

7 December 2017

Professor Karen NelsonPro Vice-Chancellor (Students)

KN Publications on USC Research Bank

Page 2: CONTEXTUAL & SITUATIONAL INFLUENCES ON ...isana.proceedings.com.au/wp-content/uploads/2017/12/...CONTEXTUAL & SITUATIONAL INFLUENCES ON STUDENT SUCCESS Keynote Presentation ANZSSA

ldquoHigher education can transform the lives of individuals and through them their communities and the nation by engendering a love of learning for its own sake and a passion for intellectual discoveryrdquo

Bradley Noonan Nugent amp Scales (2008) Review of Australian Higher Education Final Report

Society

Individual

Non-Market Market

Increased tax revenue Faster economic growth Greater innovation and productivity of co-workersLabour market flexibilityReduced burden on public finances

Greater social cohesion trust amp toleranceLess crimePolitical stabilityGreater social mobilityGreater social capital

Greater propensity to vote volunteer trust and tolerate othersLower propensity to commit (non-violent) crimeBetter educational parentingLonger life expectancyBetter mental amp general health Greater life satisfaction

Higher earnings revenue Less exposure to unemploymentIncreased employability skills amp developmentIncreased entrepreneurial activity and productivity

httpswwwgovuksearchq=benefits+of+higher+education

ldquoThe Quadrantsrdquo

Sylke Schnepf(2017) HE Quarterly 71(1) pp75-96 DOI 101111hequ12112

20161 to 20171 1 better 2 better 5 better

Base students 20161 10000 10000 10000 10000Attrited students 2000 1900 1800 1500Additional students kept 100 200 500Additional funding $1650000 $3300000 $8250000

Financial imperative$

For the following one year - based on avg total incomestudent in 2017 $16500

Partial DDFS5 cap

Partial DDFS 10 cap

Full DDFS

New Attrition Rate () for all Commencing Bachelor Students by Australian State (exl NT and Tas) 2001-2015

1000

1500

2000

2500

2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015

National NSW VIC QLD WA SA ACT Multi-State

Adapted from source 2016 Appendix 4 ndash Attrition success and retention httpsdocseducationgovaunode45216

0

5

10

15

20

25

30

35

40

Un

iver

sity

of

Tasm

ania

(e)

Ch

arle

s D

arw

in U

niv

ersi

ty(f

)

The

Un

iver

sity

of

New

En

glan

d

Un

iver

sity

of

Sou

ther

n Q

uee

nsl

and

CQ

Un

iver

sity

Un

iver

sity

of

the

Sun

shin

e C

oas

t

Fed

erat

ion

Un

iver

sity

Au

stra

lia(c

)

Sou

ther

n C

ross

Un

iver

sity

Swin

bu

rne

Un

iver

sity

of

Tech

no

logy

Ch

arle

s St

urt

Un

iver

sity

Edit

h C

ow

an U

niv

ersi

ty

Vic

tori

a U

niv

ersi

ty

Un

iver

sity

of

Can

ber

ra

Gri

ffit

h U

niv

ersi

ty

Wes

tern

Syd

ney

Un

iver

sity

Au

stra

lian

Cat

ho

lic U

niv

ersi

ty

Jam

es C

oo

k U

niv

ersi

ty

Flin

der

s U

niv

ersi

ty

La T

rob

e U

niv

ersi

ty

Dea

kin

Un

iver

sity

Nat

ion

al T

ota

l

Un

iver

sity

of

Sou

th A

ust

ralia

The

Un

iver

sity

of

New

cast

le

Cu

rtin

Un

iver

sity

of

Tech

no

logy

The

Un

iver

sity

of

No

tre

Dam

e A

ust

ralia

Mu

rdo

ch U

niv

ersi

ty

Qu

een

slan

d U

niv

ersi

ty o

f Te

chn

olo

gy

The

Un

iver

sity

of

Qu

een

slan

d

The

Un

iver

sity

of

Ad

elai

de

Mac

qu

arie

Un

iver

sity

Un

iver

sity

of

Wo

llon

gon

g

The

Un

iver

sity

of

Wes

tern

Au

stra

lia

Un

iver

sity

of

Tech

no

logy

Syd

ney

The

Un

iver

sity

of

Syd

ney

The

Au

stra

lian

Nat

ion

al U

niv

ersi

ty

RM

IT U

niv

ersi

ty

Mo

nas

h U

niv

ersi

ty

Un

iver

sity

of

New

So

uth

Wal

es(b

)

The

Un

iver

sity

of

Mel

bo

urn

e

2014 2015

New Attrition Rate () ndash All Commencing Bachelor Students 2014 amp 2015By (Table A) Institution

0

10

20

30

40

50

60

70

80

2005 2006 2007 208 2009 2010 2011 2012

Completion Rates () 2005-2015 Australian Domestic Bachelor Students

9 Year completion rate 6 Year completion rate 4 year completion rates

65867

736 736

474441

httpswwweducationgovaucompletion-rates-cohort-analyses

0

10

20

30

40

50

60

70

80Lo

w S

ES

Re

mo

teb

ackg

rou

nd

Dis

abili

ty

Ind

igen

ou

s

Co

mp

leti

on

rat

e (

)

RUN universities

Metro universities

9-year completion rates ndash by lsquoequityrsquo group and type of university

Nelson et al 2017 Understanding the completion patters of equity students in regional universities httpswwwncseheeduauwp-contentuploads201706Nelson-Completion-patternspdf

Australian Higher Ed ndash not an homogenous systemBoth structural amp functional diversitybull Critical differences in social financial amp cultural capital

(Devlin 2013 lsquoSocio-cultural incongruityrsquo)bull Different levels of academic preparedness well to

ldquounderservedrdquobull Different proportions of first in family amp equity group

studentsbull Different age profiles hellipbull Different socio-cultural amp geographical contextsbull Different institutional contexts

So what could explain these differences

Reject a Deficit Discourse(Lawrence 2005 Gale 2009 Devlin 2013)

Stop Problematising Students or Institutions

(Devlin 2013 Kift 2015)

Predictive Factorsamp Correlations

Exist But Are Not Directly Causal(Kahu amp Nelson 2017)

Time to bust some myths

Jan 2017 2005-2014 Cohort Completions Analysis

bull 4 year completion rate 451 (2010 cohort) and 45 (2011)

bull 9 year completion rate 736 (2005) and 735 (2006)

p7 Low proportion of variance ldquolikely to be many other factors not captured by the model that might account for completionrdquohellipmotivation hellip and resilience

httpswwweducationgovaucompletion-rates-cohort-analyses

June 2017 TEQSA

Characteristics of Aust HE providers and their relation to First Year attrition

Whole of sector model

bull Admission on VET basis

bull Lower of pgrad students

bull Smaller institutions

bull Lower senior academic staff

bull Higher part-time enrolments

688

June 2017 HESP Discussion Paper

ldquoImproving retention completion and success in HErdquo- Investigated the lsquocrisisrsquo in

attrition rates wrt- Poor admission standards- Students with low ATARs- DDS having delivered too

many students

- Crisis ndash what crisis ndash facts do no support assertions

Student Characteristic Variation explained

Institution 1883

Type of attendance (fullp-time) 494

Mode (int ext mm) 312

Age group lt20 20-24 25+ 266

Basis of admission 251

FoE 149

SES 029

Indigeneity 014

NESB 008

Gender 001

FULL MODEL 2255

Image httpwwwcomplexcomart-design201311banksy-greatest-worksfollow-your-dreams

A moral and ethical imperative to work out what is going on so we can provide the best possible opportunity

for students to succeed

httpssafeguardingstudentlearningnet

Nelson K Kift S amp Clarke J (2012) A transition pedagogy for student engagement and first year learning success and retention In Ian Solomonides Anna Reid and Peter Petocz (eds) Engaging with Learning in Higher Education (ELHE) Faringdon UK Libri Publishers

Student Factors

IndividualContextual

Students amp Staff

KnowledgeSkills

AttitudesActions

Input Presage Factors

Transformation Process

Output Product Factors

Institutional Experiences

Mediated by

curriculum amp co-

curricular activities

Institutional Context

CurriculumInstitution

Teacher Factors

IndividualContextual

Framing the Discussion

External Environment- Structural factors

bull Geographical location bull Near amp distant regional cf remote (Pollard 2017)bull Access to campus study location

bull Financial constraints financial stress bull Living affordabilitybull Access to regular and secure employment

bull Resources bull High-bandwidth internetbull Child care (student friendly)

bull Travelbull Time opportunity and $ cost practical distance

bull Inter-generational socio-cultural disadvantage amp poverty

bull Multiple equity group membershipbull Compounding impact

Nelson et al 2017 Understanding the completion patters of equity students in regional universities httpswwwncseheeduauwp-contentuploads201706Nelson-Completion-patternspdf

Political regulatory and policy responses (External to HE)

bull Increase investment in regional schools and pathways to tertiary opportunities

bull Continue to build partnerships to enhance regional infrastructure and communities

bull Focus on building economic stability in regional communities

bull Mitigate inter-generational disadvantage

bull Promote emotional wellbeing through compensating disadvantage

bull Establish and maintain constructive engagement with regional communities

bull Continue to support relevant research

bull Recognize flexible progression pathways and nested qualifications

bull Financial subsidies for most disadvantaged students

Suite of responses

Influencing external environment

bull Continue community and family outreach programs to further develop responsive student support networks

bull Engage families and communities to broaden the understanding and experience of lsquogoing to universityrsquo

Internal environment

bull Offer flexible access to learning resources curriculum structures delivery modes and schedules

bull Create a sense of belonging through partnerships with students

bull Respond to studentsrsquo challenges by enabling constructive cycles of learning

bull Offer greater flexibility in learning amp assessment design amp strategies

Institutional actions

1 Encourage contact between students and academic staff

2 Develop reciprocity and cooperation between students

3 Encourage active learning

4 Give prompt feedback

5 Emphasize time on task

6 Communicate high expectations

7 Respect diverse talents and ways of learningChickering and Gamson 1987

For educators 7 Good Practice Principles

Conditions for Student Success

Clarity consistency and

high expectations

Timely support for the FYE in the classroom

Assessment amp feedback that

enables staff and students to

adjust behaviours

Involvement with peers and

staffVincent Tinto (2012) Completing College rethinking institutional action The University of Chicago Press Chicago

23

Student Engagement Success and Retention Maturity Model SESR-MM

httpstudentengagementmaturitymodelnet

Nelson Karen J Clarke John A Stoodley Ian D amp Creagh Tracy A (2013) Using a maturity model to build on the generational approach to student engagement practicesHigher Education Research and Development 34(2) pp351-367

Example SESR Maturity Model

63 Essential Institutional

Practices

SESR Maturity Model Content Summary

5 Categories 18 Processes 63 Practices (eg)Learning Assessment 4 Design feedback and relevant

Curricula 2 Designed for progress and participation

Teaching Techniques 4 Interactive simulates SW learning-centric

Pedagogical style 3 builds employability skills

Supporting Information about hellip 3 subjectsprograms milestones support

Services and resources 3 financial build capacity amp skills

People rich 3 local amp central advocacy peers

Belonging Interaction 4 inclusive intentional future focus social

Inclusive activities 4 cultural diverse cohorts int amp ext comm

Identity development 3 student and professional leadership confidence

Integrating Academic literacies 3 peer learning skills partnerships

Personal literacies 4 in curric social personal amp prof attributes

Activities (student-led) 5 fostered aligned monitor amp track progress x-inst

Resourcing Staff Development 5 ac sessional amp prof investment rec amp rew

Roles and responsibilities 3 ed tech defined workloads

Evidence base 3 available shared evaluated

Communication 2 online amp social media clear procedures

Learning environments 5 formal amp inform spaces resources timetabling

copy Higher Education Academy 2017

Enhancing Student Success in Education

Students as partners

bull HEA ndash Student engagement survey and toolkit

bull UK QAA ndash Student engagement in quality

bull SPARQS ndash Student Participation in Quality Scotland

bull In governance and decision making ndash Sally VarnhamUTS

bull In collaborative partnerships to enhance teaching and learning ndash Kelly Matthews UQ

Increasing evidence that Student Wellbeing Matters

httpmelbourne-csheunimelbeduauresearchexperienceenhancing-student-wellbeing2016-symposium-student-wellbeing-matters

httpemediarmiteduautitocontentstudent-lifecycle-model

Lizzio (2011) Five senses of success

But how do all

these lsquothingsrsquo work to influence student outcomes

1 Enhances students self belief2 Enables all students to work autonomously amp

together to build and feel competent and to 3 Builds social and cultural capital4 Supports transition into university (the FYE)5 Uses disciplinary knowledge to engage students6 Considers student well-being7 Adapts to changing student expectations8 Enables students to become active citizens

Focus on student engagement

2013 ndash Zepke Zepke amp Leach (2010)

Zepke (2013) Int J FYHE 4(2) pp1-14Zepke amp Leach (2010) ALHE 11(3) p169

ldquoAn enigmatic phenomenonrdquoValuable tool in examining an

enhancing the student experience

Solomonides Reid and Petcoz (2012)

ldquoA complex businessrdquoStudents investment in learning

Supportive institutions amp classroomsEnabling external environment

ldquoStudent engagement is complex with many

meanings and conceptual uncertaintiesrdquo

Ramsden amp Callender (2014)

The concept of engagement

ldquoThe time and effort students devote to activities that are empirically linked to desired outcomes of college and what institutions do to induce students to participate in these activities (Kuh (2001 2003 2009a) in Trowler 2010)

ldquothe interaction between the time effort and other relevant resources invested by both students and their institutions intended to optimise the student experience and enhance the learning outcomes and development of students and the performance and reputation of the institutionrdquo (Trowler 2010 p 3)

the behaviours thinking and emotions that lead to successful learning

(Reschly amp Christenson 2012)

Kahu amp Nelson (2017) Student engagement in the educational interface understanding the mechanisms of student success Higher Education and Development httpwwwtandfonlinecomdoifull1010800729436020171344197

Refined Conceptual Framework of Student Engagement

Figure 1 Refined conceptual framework of student engagement incorporating the educational interface

The Educational Interface

Student Engagement

AffectiveInterest

Enthusiasm

CognitiveDeep learning amp Self regulation

BehaviouralParticipationTime amp effort

Interaction

Self-efficacy

Kahu amp Nelson (2017)

Wellbeing

Belonging

Emotion

The mechanisms of student engagement

bull Explain how institutional course program initiativespracticesbehaviours lsquoworkrsquo for individual students

bull Provide a design brief for new initiativespractices

bull Enhance amp enrich learning outcomes for all students

bull And critically have the power to bull Mitigate previous and current disadvantage

bull Help address structural (external) challenges

bull Combat institutional characteristics influencing attrition

bull Change institutional culture

37

httpshapingtheregionalstudentexperiencecomau

RQ ndash how do institutional practices lsquoshapersquo the student experience

bull 8 Institutions

bull Analysis of existing data sets demographics UES GDS

bull Case Studies bull 110 participants (65 students 45 staff)

bull 90 hours of data collection (99 Interviews focus groups)

bull Amalgamated data ndash for cross case analysis

Research Overview

7 case studies 3113 NVivo codes

390 000 words 1934 cross codes

Structural influences

UniversityStudent

Adapted from Kahu E (2014) The International Journal of the First Year in Higher Education 5(2) 45-55

Framework for Student Engagement

Psychosocial influences

University(Emotion)Student

amp U lt-gt S relationships

Student Engagement

AffectCognitionBehaviour

Proximal consequences

AcademicSocial

Distal consequences

AcademicSocial

Currently input and output data only

Case Studies Curricula amp Co-curricular Initiatives

bull CSU ndash Online tools to enable joined up WPL

bull CQU ndash Early IAR-focused early ldquointerventionrdquo

bull FedUni ndash Access to student support

bull JCU ndash Peer to peer support

bull SCU ndash Enabling pathways

bull UNE ndash Building citizenship capability for in DE

bull USQ ndash Scaffolded discipline skills design in FY

bull USC ndash WIL in non professional programs

Institution Initiative context Case study key find i ng Good practice to shape the student experience

Charles Sturt UniversityWorkplace learning (WPL) program at

a regional university

Workplace learning shapes the student

experience

Use technologies to support relationship development among

students supervisors and academics and to strengthen work

place learning experiences

CQUniversityPre-enrolment interviews designed to

communicate program requirements

Early people-rich intervention

improves transition and fir

s

t y ear

retention

Begin studentsrsquo transition to university with personalised

two-way interaction to discuss studentsrsquo needs in relation to

inherent program requirements

Federation University

Australia

Centrally provided student academic

and transition support services and

programs (SSampPs)

Student support promotes 21st

Century student engagement in a

regional context

Select and support high-quality and enthusiastic Student

Leaders to facilitate positive interactions among less

experienced peers in the transition to university

James Cook UniversityPeer-to-peer student mentoring

program

Peer support and advising enhance

the student experience

Promote and resource mentor programs to support new

students as they negotiate the structural environment of the

university

Southern Cross UniversityPreparing for Success Program

(non-award enabling program)

Enabling pathways lead to successful

outcomes

Orient the curriculum and teaching in formal transition

programs to enable student success while supporting them to

manage life-load and other structural challenges

University of New England New England Award ProgramCitizenship and graduate attributes

enrich the student experience

Institutionalise adaptable extra curricular programs to inspire

students to engage with their communities as part of their

learning

University of Southern

Queensland

Compulsory firs t y ear core courses

that embed core online and university

literacies

Embedded and scaffolded course

design enhances studentsrsquo online

learning experiences

Commit to whole-of-program embedded approaches to

enhancing digital literacy and fluency with online teaching and

learning modes

University of the Sunshine

Coast

WIL when it is not an embedded

component of the program

Work integrated learning enhances

graduate capabilities employment and

career opportunities

Work with students to design opportunities for innovative

authentic work integrated learning in programs where there is

not an embedded placement component

Case studies

Each of the eight project partners conducted case studies investigating the student experience of initiatives in their institutions

httpshapingtheregionalstudentexperiencecomau

Compensatory

Effect

Positive psychosocial

influences increase

student engagement

and reduce the impact

of previous

disadvantage and

structural risk factors

What this means in practice is that initiatives

designed and implemented to strengthen the

student motivation skills identity and self-efficacy

will positively influence student engagement and

mitigate previous disadvantage

Evidence 50 of all the data were relevant

httpshapingtheregionalstudentexperiencecomau

1 Intentionally design and enact administrative practices including admissions pathways to ensure all students are able to participate fully in the universityrsquos formal and informal activities

2 Intentionally design all curricula and co-curricular activities to activate student motivation build academic skills promote discipline and student identity and develop studentsrsquo self-efficacy

3 Design and universally implement curricula and co-curricular interventions to ensure that previous disadvantage and structural risk factors are mitigated through systematic institutional practices that privilege behavioural cognitive and affective student engagement

4 Assure quality in learning teaching and

student experience practices measured by

positive student learning outcomes and

achievement and high levels of student

satisfaction and well-being

5 Focus within discipline curricula on

developing futurendashproof employability skills

including advanced digital literacy enterprise

skills and entrepreneurship

6 Minimise the socio-cultural incongruence

between communities and higher education

institutions through sustained attention to

cultural structural and practical organisational

change

7Provide access to information about

studentsrsquo movements over time and

among institutions

8Review the learner engagement scale in the SES to ensure the collection of data is

aligned with contemporary

understandings of student engagement

9Review indicators in the CEQ GDS and

(proposed) ESS to ensure the collection of

information about studentsrsquo engagement

experience and skills is aligned with the

key findings of this study

CONTEXTUAL amp SITUATIONAL INFLUENCES ON STUDENT SUCCESS

Keynote PresentationANZSSA amp ISANA Conference

7 December 2017

Professor Karen NelsonPro Vice-Chancellor (Students)

KN Publications on USC Research Bank

Page 3: CONTEXTUAL & SITUATIONAL INFLUENCES ON ...isana.proceedings.com.au/wp-content/uploads/2017/12/...CONTEXTUAL & SITUATIONAL INFLUENCES ON STUDENT SUCCESS Keynote Presentation ANZSSA

Society

Individual

Non-Market Market

Increased tax revenue Faster economic growth Greater innovation and productivity of co-workersLabour market flexibilityReduced burden on public finances

Greater social cohesion trust amp toleranceLess crimePolitical stabilityGreater social mobilityGreater social capital

Greater propensity to vote volunteer trust and tolerate othersLower propensity to commit (non-violent) crimeBetter educational parentingLonger life expectancyBetter mental amp general health Greater life satisfaction

Higher earnings revenue Less exposure to unemploymentIncreased employability skills amp developmentIncreased entrepreneurial activity and productivity

httpswwwgovuksearchq=benefits+of+higher+education

ldquoThe Quadrantsrdquo

Sylke Schnepf(2017) HE Quarterly 71(1) pp75-96 DOI 101111hequ12112

20161 to 20171 1 better 2 better 5 better

Base students 20161 10000 10000 10000 10000Attrited students 2000 1900 1800 1500Additional students kept 100 200 500Additional funding $1650000 $3300000 $8250000

Financial imperative$

For the following one year - based on avg total incomestudent in 2017 $16500

Partial DDFS5 cap

Partial DDFS 10 cap

Full DDFS

New Attrition Rate () for all Commencing Bachelor Students by Australian State (exl NT and Tas) 2001-2015

1000

1500

2000

2500

2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015

National NSW VIC QLD WA SA ACT Multi-State

Adapted from source 2016 Appendix 4 ndash Attrition success and retention httpsdocseducationgovaunode45216

0

5

10

15

20

25

30

35

40

Un

iver

sity

of

Tasm

ania

(e)

Ch

arle

s D

arw

in U

niv

ersi

ty(f

)

The

Un

iver

sity

of

New

En

glan

d

Un

iver

sity

of

Sou

ther

n Q

uee

nsl

and

CQ

Un

iver

sity

Un

iver

sity

of

the

Sun

shin

e C

oas

t

Fed

erat

ion

Un

iver

sity

Au

stra

lia(c

)

Sou

ther

n C

ross

Un

iver

sity

Swin

bu

rne

Un

iver

sity

of

Tech

no

logy

Ch

arle

s St

urt

Un

iver

sity

Edit

h C

ow

an U

niv

ersi

ty

Vic

tori

a U

niv

ersi

ty

Un

iver

sity

of

Can

ber

ra

Gri

ffit

h U

niv

ersi

ty

Wes

tern

Syd

ney

Un

iver

sity

Au

stra

lian

Cat

ho

lic U

niv

ersi

ty

Jam

es C

oo

k U

niv

ersi

ty

Flin

der

s U

niv

ersi

ty

La T

rob

e U

niv

ersi

ty

Dea

kin

Un

iver

sity

Nat

ion

al T

ota

l

Un

iver

sity

of

Sou

th A

ust

ralia

The

Un

iver

sity

of

New

cast

le

Cu

rtin

Un

iver

sity

of

Tech

no

logy

The

Un

iver

sity

of

No

tre

Dam

e A

ust

ralia

Mu

rdo

ch U

niv

ersi

ty

Qu

een

slan

d U

niv

ersi

ty o

f Te

chn

olo

gy

The

Un

iver

sity

of

Qu

een

slan

d

The

Un

iver

sity

of

Ad

elai

de

Mac

qu

arie

Un

iver

sity

Un

iver

sity

of

Wo

llon

gon

g

The

Un

iver

sity

of

Wes

tern

Au

stra

lia

Un

iver

sity

of

Tech

no

logy

Syd

ney

The

Un

iver

sity

of

Syd

ney

The

Au

stra

lian

Nat

ion

al U

niv

ersi

ty

RM

IT U

niv

ersi

ty

Mo

nas

h U

niv

ersi

ty

Un

iver

sity

of

New

So

uth

Wal

es(b

)

The

Un

iver

sity

of

Mel

bo

urn

e

2014 2015

New Attrition Rate () ndash All Commencing Bachelor Students 2014 amp 2015By (Table A) Institution

0

10

20

30

40

50

60

70

80

2005 2006 2007 208 2009 2010 2011 2012

Completion Rates () 2005-2015 Australian Domestic Bachelor Students

9 Year completion rate 6 Year completion rate 4 year completion rates

65867

736 736

474441

httpswwweducationgovaucompletion-rates-cohort-analyses

0

10

20

30

40

50

60

70

80Lo

w S

ES

Re

mo

teb

ackg

rou

nd

Dis

abili

ty

Ind

igen

ou

s

Co

mp

leti

on

rat

e (

)

RUN universities

Metro universities

9-year completion rates ndash by lsquoequityrsquo group and type of university

Nelson et al 2017 Understanding the completion patters of equity students in regional universities httpswwwncseheeduauwp-contentuploads201706Nelson-Completion-patternspdf

Australian Higher Ed ndash not an homogenous systemBoth structural amp functional diversitybull Critical differences in social financial amp cultural capital

(Devlin 2013 lsquoSocio-cultural incongruityrsquo)bull Different levels of academic preparedness well to

ldquounderservedrdquobull Different proportions of first in family amp equity group

studentsbull Different age profiles hellipbull Different socio-cultural amp geographical contextsbull Different institutional contexts

So what could explain these differences

Reject a Deficit Discourse(Lawrence 2005 Gale 2009 Devlin 2013)

Stop Problematising Students or Institutions

(Devlin 2013 Kift 2015)

Predictive Factorsamp Correlations

Exist But Are Not Directly Causal(Kahu amp Nelson 2017)

Time to bust some myths

Jan 2017 2005-2014 Cohort Completions Analysis

bull 4 year completion rate 451 (2010 cohort) and 45 (2011)

bull 9 year completion rate 736 (2005) and 735 (2006)

p7 Low proportion of variance ldquolikely to be many other factors not captured by the model that might account for completionrdquohellipmotivation hellip and resilience

httpswwweducationgovaucompletion-rates-cohort-analyses

June 2017 TEQSA

Characteristics of Aust HE providers and their relation to First Year attrition

Whole of sector model

bull Admission on VET basis

bull Lower of pgrad students

bull Smaller institutions

bull Lower senior academic staff

bull Higher part-time enrolments

688

June 2017 HESP Discussion Paper

ldquoImproving retention completion and success in HErdquo- Investigated the lsquocrisisrsquo in

attrition rates wrt- Poor admission standards- Students with low ATARs- DDS having delivered too

many students

- Crisis ndash what crisis ndash facts do no support assertions

Student Characteristic Variation explained

Institution 1883

Type of attendance (fullp-time) 494

Mode (int ext mm) 312

Age group lt20 20-24 25+ 266

Basis of admission 251

FoE 149

SES 029

Indigeneity 014

NESB 008

Gender 001

FULL MODEL 2255

Image httpwwwcomplexcomart-design201311banksy-greatest-worksfollow-your-dreams

A moral and ethical imperative to work out what is going on so we can provide the best possible opportunity

for students to succeed

httpssafeguardingstudentlearningnet

Nelson K Kift S amp Clarke J (2012) A transition pedagogy for student engagement and first year learning success and retention In Ian Solomonides Anna Reid and Peter Petocz (eds) Engaging with Learning in Higher Education (ELHE) Faringdon UK Libri Publishers

Student Factors

IndividualContextual

Students amp Staff

KnowledgeSkills

AttitudesActions

Input Presage Factors

Transformation Process

Output Product Factors

Institutional Experiences

Mediated by

curriculum amp co-

curricular activities

Institutional Context

CurriculumInstitution

Teacher Factors

IndividualContextual

Framing the Discussion

External Environment- Structural factors

bull Geographical location bull Near amp distant regional cf remote (Pollard 2017)bull Access to campus study location

bull Financial constraints financial stress bull Living affordabilitybull Access to regular and secure employment

bull Resources bull High-bandwidth internetbull Child care (student friendly)

bull Travelbull Time opportunity and $ cost practical distance

bull Inter-generational socio-cultural disadvantage amp poverty

bull Multiple equity group membershipbull Compounding impact

Nelson et al 2017 Understanding the completion patters of equity students in regional universities httpswwwncseheeduauwp-contentuploads201706Nelson-Completion-patternspdf

Political regulatory and policy responses (External to HE)

bull Increase investment in regional schools and pathways to tertiary opportunities

bull Continue to build partnerships to enhance regional infrastructure and communities

bull Focus on building economic stability in regional communities

bull Mitigate inter-generational disadvantage

bull Promote emotional wellbeing through compensating disadvantage

bull Establish and maintain constructive engagement with regional communities

bull Continue to support relevant research

bull Recognize flexible progression pathways and nested qualifications

bull Financial subsidies for most disadvantaged students

Suite of responses

Influencing external environment

bull Continue community and family outreach programs to further develop responsive student support networks

bull Engage families and communities to broaden the understanding and experience of lsquogoing to universityrsquo

Internal environment

bull Offer flexible access to learning resources curriculum structures delivery modes and schedules

bull Create a sense of belonging through partnerships with students

bull Respond to studentsrsquo challenges by enabling constructive cycles of learning

bull Offer greater flexibility in learning amp assessment design amp strategies

Institutional actions

1 Encourage contact between students and academic staff

2 Develop reciprocity and cooperation between students

3 Encourage active learning

4 Give prompt feedback

5 Emphasize time on task

6 Communicate high expectations

7 Respect diverse talents and ways of learningChickering and Gamson 1987

For educators 7 Good Practice Principles

Conditions for Student Success

Clarity consistency and

high expectations

Timely support for the FYE in the classroom

Assessment amp feedback that

enables staff and students to

adjust behaviours

Involvement with peers and

staffVincent Tinto (2012) Completing College rethinking institutional action The University of Chicago Press Chicago

23

Student Engagement Success and Retention Maturity Model SESR-MM

httpstudentengagementmaturitymodelnet

Nelson Karen J Clarke John A Stoodley Ian D amp Creagh Tracy A (2013) Using a maturity model to build on the generational approach to student engagement practicesHigher Education Research and Development 34(2) pp351-367

Example SESR Maturity Model

63 Essential Institutional

Practices

SESR Maturity Model Content Summary

5 Categories 18 Processes 63 Practices (eg)Learning Assessment 4 Design feedback and relevant

Curricula 2 Designed for progress and participation

Teaching Techniques 4 Interactive simulates SW learning-centric

Pedagogical style 3 builds employability skills

Supporting Information about hellip 3 subjectsprograms milestones support

Services and resources 3 financial build capacity amp skills

People rich 3 local amp central advocacy peers

Belonging Interaction 4 inclusive intentional future focus social

Inclusive activities 4 cultural diverse cohorts int amp ext comm

Identity development 3 student and professional leadership confidence

Integrating Academic literacies 3 peer learning skills partnerships

Personal literacies 4 in curric social personal amp prof attributes

Activities (student-led) 5 fostered aligned monitor amp track progress x-inst

Resourcing Staff Development 5 ac sessional amp prof investment rec amp rew

Roles and responsibilities 3 ed tech defined workloads

Evidence base 3 available shared evaluated

Communication 2 online amp social media clear procedures

Learning environments 5 formal amp inform spaces resources timetabling

copy Higher Education Academy 2017

Enhancing Student Success in Education

Students as partners

bull HEA ndash Student engagement survey and toolkit

bull UK QAA ndash Student engagement in quality

bull SPARQS ndash Student Participation in Quality Scotland

bull In governance and decision making ndash Sally VarnhamUTS

bull In collaborative partnerships to enhance teaching and learning ndash Kelly Matthews UQ

Increasing evidence that Student Wellbeing Matters

httpmelbourne-csheunimelbeduauresearchexperienceenhancing-student-wellbeing2016-symposium-student-wellbeing-matters

httpemediarmiteduautitocontentstudent-lifecycle-model

Lizzio (2011) Five senses of success

But how do all

these lsquothingsrsquo work to influence student outcomes

1 Enhances students self belief2 Enables all students to work autonomously amp

together to build and feel competent and to 3 Builds social and cultural capital4 Supports transition into university (the FYE)5 Uses disciplinary knowledge to engage students6 Considers student well-being7 Adapts to changing student expectations8 Enables students to become active citizens

Focus on student engagement

2013 ndash Zepke Zepke amp Leach (2010)

Zepke (2013) Int J FYHE 4(2) pp1-14Zepke amp Leach (2010) ALHE 11(3) p169

ldquoAn enigmatic phenomenonrdquoValuable tool in examining an

enhancing the student experience

Solomonides Reid and Petcoz (2012)

ldquoA complex businessrdquoStudents investment in learning

Supportive institutions amp classroomsEnabling external environment

ldquoStudent engagement is complex with many

meanings and conceptual uncertaintiesrdquo

Ramsden amp Callender (2014)

The concept of engagement

ldquoThe time and effort students devote to activities that are empirically linked to desired outcomes of college and what institutions do to induce students to participate in these activities (Kuh (2001 2003 2009a) in Trowler 2010)

ldquothe interaction between the time effort and other relevant resources invested by both students and their institutions intended to optimise the student experience and enhance the learning outcomes and development of students and the performance and reputation of the institutionrdquo (Trowler 2010 p 3)

the behaviours thinking and emotions that lead to successful learning

(Reschly amp Christenson 2012)

Kahu amp Nelson (2017) Student engagement in the educational interface understanding the mechanisms of student success Higher Education and Development httpwwwtandfonlinecomdoifull1010800729436020171344197

Refined Conceptual Framework of Student Engagement

Figure 1 Refined conceptual framework of student engagement incorporating the educational interface

The Educational Interface

Student Engagement

AffectiveInterest

Enthusiasm

CognitiveDeep learning amp Self regulation

BehaviouralParticipationTime amp effort

Interaction

Self-efficacy

Kahu amp Nelson (2017)

Wellbeing

Belonging

Emotion

The mechanisms of student engagement

bull Explain how institutional course program initiativespracticesbehaviours lsquoworkrsquo for individual students

bull Provide a design brief for new initiativespractices

bull Enhance amp enrich learning outcomes for all students

bull And critically have the power to bull Mitigate previous and current disadvantage

bull Help address structural (external) challenges

bull Combat institutional characteristics influencing attrition

bull Change institutional culture

37

httpshapingtheregionalstudentexperiencecomau

RQ ndash how do institutional practices lsquoshapersquo the student experience

bull 8 Institutions

bull Analysis of existing data sets demographics UES GDS

bull Case Studies bull 110 participants (65 students 45 staff)

bull 90 hours of data collection (99 Interviews focus groups)

bull Amalgamated data ndash for cross case analysis

Research Overview

7 case studies 3113 NVivo codes

390 000 words 1934 cross codes

Structural influences

UniversityStudent

Adapted from Kahu E (2014) The International Journal of the First Year in Higher Education 5(2) 45-55

Framework for Student Engagement

Psychosocial influences

University(Emotion)Student

amp U lt-gt S relationships

Student Engagement

AffectCognitionBehaviour

Proximal consequences

AcademicSocial

Distal consequences

AcademicSocial

Currently input and output data only

Case Studies Curricula amp Co-curricular Initiatives

bull CSU ndash Online tools to enable joined up WPL

bull CQU ndash Early IAR-focused early ldquointerventionrdquo

bull FedUni ndash Access to student support

bull JCU ndash Peer to peer support

bull SCU ndash Enabling pathways

bull UNE ndash Building citizenship capability for in DE

bull USQ ndash Scaffolded discipline skills design in FY

bull USC ndash WIL in non professional programs

Institution Initiative context Case study key find i ng Good practice to shape the student experience

Charles Sturt UniversityWorkplace learning (WPL) program at

a regional university

Workplace learning shapes the student

experience

Use technologies to support relationship development among

students supervisors and academics and to strengthen work

place learning experiences

CQUniversityPre-enrolment interviews designed to

communicate program requirements

Early people-rich intervention

improves transition and fir

s

t y ear

retention

Begin studentsrsquo transition to university with personalised

two-way interaction to discuss studentsrsquo needs in relation to

inherent program requirements

Federation University

Australia

Centrally provided student academic

and transition support services and

programs (SSampPs)

Student support promotes 21st

Century student engagement in a

regional context

Select and support high-quality and enthusiastic Student

Leaders to facilitate positive interactions among less

experienced peers in the transition to university

James Cook UniversityPeer-to-peer student mentoring

program

Peer support and advising enhance

the student experience

Promote and resource mentor programs to support new

students as they negotiate the structural environment of the

university

Southern Cross UniversityPreparing for Success Program

(non-award enabling program)

Enabling pathways lead to successful

outcomes

Orient the curriculum and teaching in formal transition

programs to enable student success while supporting them to

manage life-load and other structural challenges

University of New England New England Award ProgramCitizenship and graduate attributes

enrich the student experience

Institutionalise adaptable extra curricular programs to inspire

students to engage with their communities as part of their

learning

University of Southern

Queensland

Compulsory firs t y ear core courses

that embed core online and university

literacies

Embedded and scaffolded course

design enhances studentsrsquo online

learning experiences

Commit to whole-of-program embedded approaches to

enhancing digital literacy and fluency with online teaching and

learning modes

University of the Sunshine

Coast

WIL when it is not an embedded

component of the program

Work integrated learning enhances

graduate capabilities employment and

career opportunities

Work with students to design opportunities for innovative

authentic work integrated learning in programs where there is

not an embedded placement component

Case studies

Each of the eight project partners conducted case studies investigating the student experience of initiatives in their institutions

httpshapingtheregionalstudentexperiencecomau

Compensatory

Effect

Positive psychosocial

influences increase

student engagement

and reduce the impact

of previous

disadvantage and

structural risk factors

What this means in practice is that initiatives

designed and implemented to strengthen the

student motivation skills identity and self-efficacy

will positively influence student engagement and

mitigate previous disadvantage

Evidence 50 of all the data were relevant

httpshapingtheregionalstudentexperiencecomau

1 Intentionally design and enact administrative practices including admissions pathways to ensure all students are able to participate fully in the universityrsquos formal and informal activities

2 Intentionally design all curricula and co-curricular activities to activate student motivation build academic skills promote discipline and student identity and develop studentsrsquo self-efficacy

3 Design and universally implement curricula and co-curricular interventions to ensure that previous disadvantage and structural risk factors are mitigated through systematic institutional practices that privilege behavioural cognitive and affective student engagement

4 Assure quality in learning teaching and

student experience practices measured by

positive student learning outcomes and

achievement and high levels of student

satisfaction and well-being

5 Focus within discipline curricula on

developing futurendashproof employability skills

including advanced digital literacy enterprise

skills and entrepreneurship

6 Minimise the socio-cultural incongruence

between communities and higher education

institutions through sustained attention to

cultural structural and practical organisational

change

7Provide access to information about

studentsrsquo movements over time and

among institutions

8Review the learner engagement scale in the SES to ensure the collection of data is

aligned with contemporary

understandings of student engagement

9Review indicators in the CEQ GDS and

(proposed) ESS to ensure the collection of

information about studentsrsquo engagement

experience and skills is aligned with the

key findings of this study

CONTEXTUAL amp SITUATIONAL INFLUENCES ON STUDENT SUCCESS

Keynote PresentationANZSSA amp ISANA Conference

7 December 2017

Professor Karen NelsonPro Vice-Chancellor (Students)

KN Publications on USC Research Bank

Page 4: CONTEXTUAL & SITUATIONAL INFLUENCES ON ...isana.proceedings.com.au/wp-content/uploads/2017/12/...CONTEXTUAL & SITUATIONAL INFLUENCES ON STUDENT SUCCESS Keynote Presentation ANZSSA

Sylke Schnepf(2017) HE Quarterly 71(1) pp75-96 DOI 101111hequ12112

20161 to 20171 1 better 2 better 5 better

Base students 20161 10000 10000 10000 10000Attrited students 2000 1900 1800 1500Additional students kept 100 200 500Additional funding $1650000 $3300000 $8250000

Financial imperative$

For the following one year - based on avg total incomestudent in 2017 $16500

Partial DDFS5 cap

Partial DDFS 10 cap

Full DDFS

New Attrition Rate () for all Commencing Bachelor Students by Australian State (exl NT and Tas) 2001-2015

1000

1500

2000

2500

2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015

National NSW VIC QLD WA SA ACT Multi-State

Adapted from source 2016 Appendix 4 ndash Attrition success and retention httpsdocseducationgovaunode45216

0

5

10

15

20

25

30

35

40

Un

iver

sity

of

Tasm

ania

(e)

Ch

arle

s D

arw

in U

niv

ersi

ty(f

)

The

Un

iver

sity

of

New

En

glan

d

Un

iver

sity

of

Sou

ther

n Q

uee

nsl

and

CQ

Un

iver

sity

Un

iver

sity

of

the

Sun

shin

e C

oas

t

Fed

erat

ion

Un

iver

sity

Au

stra

lia(c

)

Sou

ther

n C

ross

Un

iver

sity

Swin

bu

rne

Un

iver

sity

of

Tech

no

logy

Ch

arle

s St

urt

Un

iver

sity

Edit

h C

ow

an U

niv

ersi

ty

Vic

tori

a U

niv

ersi

ty

Un

iver

sity

of

Can

ber

ra

Gri

ffit

h U

niv

ersi

ty

Wes

tern

Syd

ney

Un

iver

sity

Au

stra

lian

Cat

ho

lic U

niv

ersi

ty

Jam

es C

oo

k U

niv

ersi

ty

Flin

der

s U

niv

ersi

ty

La T

rob

e U

niv

ersi

ty

Dea

kin

Un

iver

sity

Nat

ion

al T

ota

l

Un

iver

sity

of

Sou

th A

ust

ralia

The

Un

iver

sity

of

New

cast

le

Cu

rtin

Un

iver

sity

of

Tech

no

logy

The

Un

iver

sity

of

No

tre

Dam

e A

ust

ralia

Mu

rdo

ch U

niv

ersi

ty

Qu

een

slan

d U

niv

ersi

ty o

f Te

chn

olo

gy

The

Un

iver

sity

of

Qu

een

slan

d

The

Un

iver

sity

of

Ad

elai

de

Mac

qu

arie

Un

iver

sity

Un

iver

sity

of

Wo

llon

gon

g

The

Un

iver

sity

of

Wes

tern

Au

stra

lia

Un

iver

sity

of

Tech

no

logy

Syd

ney

The

Un

iver

sity

of

Syd

ney

The

Au

stra

lian

Nat

ion

al U

niv

ersi

ty

RM

IT U

niv

ersi

ty

Mo

nas

h U

niv

ersi

ty

Un

iver

sity

of

New

So

uth

Wal

es(b

)

The

Un

iver

sity

of

Mel

bo

urn

e

2014 2015

New Attrition Rate () ndash All Commencing Bachelor Students 2014 amp 2015By (Table A) Institution

0

10

20

30

40

50

60

70

80

2005 2006 2007 208 2009 2010 2011 2012

Completion Rates () 2005-2015 Australian Domestic Bachelor Students

9 Year completion rate 6 Year completion rate 4 year completion rates

65867

736 736

474441

httpswwweducationgovaucompletion-rates-cohort-analyses

0

10

20

30

40

50

60

70

80Lo

w S

ES

Re

mo

teb

ackg

rou

nd

Dis

abili

ty

Ind

igen

ou

s

Co

mp

leti

on

rat

e (

)

RUN universities

Metro universities

9-year completion rates ndash by lsquoequityrsquo group and type of university

Nelson et al 2017 Understanding the completion patters of equity students in regional universities httpswwwncseheeduauwp-contentuploads201706Nelson-Completion-patternspdf

Australian Higher Ed ndash not an homogenous systemBoth structural amp functional diversitybull Critical differences in social financial amp cultural capital

(Devlin 2013 lsquoSocio-cultural incongruityrsquo)bull Different levels of academic preparedness well to

ldquounderservedrdquobull Different proportions of first in family amp equity group

studentsbull Different age profiles hellipbull Different socio-cultural amp geographical contextsbull Different institutional contexts

So what could explain these differences

Reject a Deficit Discourse(Lawrence 2005 Gale 2009 Devlin 2013)

Stop Problematising Students or Institutions

(Devlin 2013 Kift 2015)

Predictive Factorsamp Correlations

Exist But Are Not Directly Causal(Kahu amp Nelson 2017)

Time to bust some myths

Jan 2017 2005-2014 Cohort Completions Analysis

bull 4 year completion rate 451 (2010 cohort) and 45 (2011)

bull 9 year completion rate 736 (2005) and 735 (2006)

p7 Low proportion of variance ldquolikely to be many other factors not captured by the model that might account for completionrdquohellipmotivation hellip and resilience

httpswwweducationgovaucompletion-rates-cohort-analyses

June 2017 TEQSA

Characteristics of Aust HE providers and their relation to First Year attrition

Whole of sector model

bull Admission on VET basis

bull Lower of pgrad students

bull Smaller institutions

bull Lower senior academic staff

bull Higher part-time enrolments

688

June 2017 HESP Discussion Paper

ldquoImproving retention completion and success in HErdquo- Investigated the lsquocrisisrsquo in

attrition rates wrt- Poor admission standards- Students with low ATARs- DDS having delivered too

many students

- Crisis ndash what crisis ndash facts do no support assertions

Student Characteristic Variation explained

Institution 1883

Type of attendance (fullp-time) 494

Mode (int ext mm) 312

Age group lt20 20-24 25+ 266

Basis of admission 251

FoE 149

SES 029

Indigeneity 014

NESB 008

Gender 001

FULL MODEL 2255

Image httpwwwcomplexcomart-design201311banksy-greatest-worksfollow-your-dreams

A moral and ethical imperative to work out what is going on so we can provide the best possible opportunity

for students to succeed

httpssafeguardingstudentlearningnet

Nelson K Kift S amp Clarke J (2012) A transition pedagogy for student engagement and first year learning success and retention In Ian Solomonides Anna Reid and Peter Petocz (eds) Engaging with Learning in Higher Education (ELHE) Faringdon UK Libri Publishers

Student Factors

IndividualContextual

Students amp Staff

KnowledgeSkills

AttitudesActions

Input Presage Factors

Transformation Process

Output Product Factors

Institutional Experiences

Mediated by

curriculum amp co-

curricular activities

Institutional Context

CurriculumInstitution

Teacher Factors

IndividualContextual

Framing the Discussion

External Environment- Structural factors

bull Geographical location bull Near amp distant regional cf remote (Pollard 2017)bull Access to campus study location

bull Financial constraints financial stress bull Living affordabilitybull Access to regular and secure employment

bull Resources bull High-bandwidth internetbull Child care (student friendly)

bull Travelbull Time opportunity and $ cost practical distance

bull Inter-generational socio-cultural disadvantage amp poverty

bull Multiple equity group membershipbull Compounding impact

Nelson et al 2017 Understanding the completion patters of equity students in regional universities httpswwwncseheeduauwp-contentuploads201706Nelson-Completion-patternspdf

Political regulatory and policy responses (External to HE)

bull Increase investment in regional schools and pathways to tertiary opportunities

bull Continue to build partnerships to enhance regional infrastructure and communities

bull Focus on building economic stability in regional communities

bull Mitigate inter-generational disadvantage

bull Promote emotional wellbeing through compensating disadvantage

bull Establish and maintain constructive engagement with regional communities

bull Continue to support relevant research

bull Recognize flexible progression pathways and nested qualifications

bull Financial subsidies for most disadvantaged students

Suite of responses

Influencing external environment

bull Continue community and family outreach programs to further develop responsive student support networks

bull Engage families and communities to broaden the understanding and experience of lsquogoing to universityrsquo

Internal environment

bull Offer flexible access to learning resources curriculum structures delivery modes and schedules

bull Create a sense of belonging through partnerships with students

bull Respond to studentsrsquo challenges by enabling constructive cycles of learning

bull Offer greater flexibility in learning amp assessment design amp strategies

Institutional actions

1 Encourage contact between students and academic staff

2 Develop reciprocity and cooperation between students

3 Encourage active learning

4 Give prompt feedback

5 Emphasize time on task

6 Communicate high expectations

7 Respect diverse talents and ways of learningChickering and Gamson 1987

For educators 7 Good Practice Principles

Conditions for Student Success

Clarity consistency and

high expectations

Timely support for the FYE in the classroom

Assessment amp feedback that

enables staff and students to

adjust behaviours

Involvement with peers and

staffVincent Tinto (2012) Completing College rethinking institutional action The University of Chicago Press Chicago

23

Student Engagement Success and Retention Maturity Model SESR-MM

httpstudentengagementmaturitymodelnet

Nelson Karen J Clarke John A Stoodley Ian D amp Creagh Tracy A (2013) Using a maturity model to build on the generational approach to student engagement practicesHigher Education Research and Development 34(2) pp351-367

Example SESR Maturity Model

63 Essential Institutional

Practices

SESR Maturity Model Content Summary

5 Categories 18 Processes 63 Practices (eg)Learning Assessment 4 Design feedback and relevant

Curricula 2 Designed for progress and participation

Teaching Techniques 4 Interactive simulates SW learning-centric

Pedagogical style 3 builds employability skills

Supporting Information about hellip 3 subjectsprograms milestones support

Services and resources 3 financial build capacity amp skills

People rich 3 local amp central advocacy peers

Belonging Interaction 4 inclusive intentional future focus social

Inclusive activities 4 cultural diverse cohorts int amp ext comm

Identity development 3 student and professional leadership confidence

Integrating Academic literacies 3 peer learning skills partnerships

Personal literacies 4 in curric social personal amp prof attributes

Activities (student-led) 5 fostered aligned monitor amp track progress x-inst

Resourcing Staff Development 5 ac sessional amp prof investment rec amp rew

Roles and responsibilities 3 ed tech defined workloads

Evidence base 3 available shared evaluated

Communication 2 online amp social media clear procedures

Learning environments 5 formal amp inform spaces resources timetabling

copy Higher Education Academy 2017

Enhancing Student Success in Education

Students as partners

bull HEA ndash Student engagement survey and toolkit

bull UK QAA ndash Student engagement in quality

bull SPARQS ndash Student Participation in Quality Scotland

bull In governance and decision making ndash Sally VarnhamUTS

bull In collaborative partnerships to enhance teaching and learning ndash Kelly Matthews UQ

Increasing evidence that Student Wellbeing Matters

httpmelbourne-csheunimelbeduauresearchexperienceenhancing-student-wellbeing2016-symposium-student-wellbeing-matters

httpemediarmiteduautitocontentstudent-lifecycle-model

Lizzio (2011) Five senses of success

But how do all

these lsquothingsrsquo work to influence student outcomes

1 Enhances students self belief2 Enables all students to work autonomously amp

together to build and feel competent and to 3 Builds social and cultural capital4 Supports transition into university (the FYE)5 Uses disciplinary knowledge to engage students6 Considers student well-being7 Adapts to changing student expectations8 Enables students to become active citizens

Focus on student engagement

2013 ndash Zepke Zepke amp Leach (2010)

Zepke (2013) Int J FYHE 4(2) pp1-14Zepke amp Leach (2010) ALHE 11(3) p169

ldquoAn enigmatic phenomenonrdquoValuable tool in examining an

enhancing the student experience

Solomonides Reid and Petcoz (2012)

ldquoA complex businessrdquoStudents investment in learning

Supportive institutions amp classroomsEnabling external environment

ldquoStudent engagement is complex with many

meanings and conceptual uncertaintiesrdquo

Ramsden amp Callender (2014)

The concept of engagement

ldquoThe time and effort students devote to activities that are empirically linked to desired outcomes of college and what institutions do to induce students to participate in these activities (Kuh (2001 2003 2009a) in Trowler 2010)

ldquothe interaction between the time effort and other relevant resources invested by both students and their institutions intended to optimise the student experience and enhance the learning outcomes and development of students and the performance and reputation of the institutionrdquo (Trowler 2010 p 3)

the behaviours thinking and emotions that lead to successful learning

(Reschly amp Christenson 2012)

Kahu amp Nelson (2017) Student engagement in the educational interface understanding the mechanisms of student success Higher Education and Development httpwwwtandfonlinecomdoifull1010800729436020171344197

Refined Conceptual Framework of Student Engagement

Figure 1 Refined conceptual framework of student engagement incorporating the educational interface

The Educational Interface

Student Engagement

AffectiveInterest

Enthusiasm

CognitiveDeep learning amp Self regulation

BehaviouralParticipationTime amp effort

Interaction

Self-efficacy

Kahu amp Nelson (2017)

Wellbeing

Belonging

Emotion

The mechanisms of student engagement

bull Explain how institutional course program initiativespracticesbehaviours lsquoworkrsquo for individual students

bull Provide a design brief for new initiativespractices

bull Enhance amp enrich learning outcomes for all students

bull And critically have the power to bull Mitigate previous and current disadvantage

bull Help address structural (external) challenges

bull Combat institutional characteristics influencing attrition

bull Change institutional culture

37

httpshapingtheregionalstudentexperiencecomau

RQ ndash how do institutional practices lsquoshapersquo the student experience

bull 8 Institutions

bull Analysis of existing data sets demographics UES GDS

bull Case Studies bull 110 participants (65 students 45 staff)

bull 90 hours of data collection (99 Interviews focus groups)

bull Amalgamated data ndash for cross case analysis

Research Overview

7 case studies 3113 NVivo codes

390 000 words 1934 cross codes

Structural influences

UniversityStudent

Adapted from Kahu E (2014) The International Journal of the First Year in Higher Education 5(2) 45-55

Framework for Student Engagement

Psychosocial influences

University(Emotion)Student

amp U lt-gt S relationships

Student Engagement

AffectCognitionBehaviour

Proximal consequences

AcademicSocial

Distal consequences

AcademicSocial

Currently input and output data only

Case Studies Curricula amp Co-curricular Initiatives

bull CSU ndash Online tools to enable joined up WPL

bull CQU ndash Early IAR-focused early ldquointerventionrdquo

bull FedUni ndash Access to student support

bull JCU ndash Peer to peer support

bull SCU ndash Enabling pathways

bull UNE ndash Building citizenship capability for in DE

bull USQ ndash Scaffolded discipline skills design in FY

bull USC ndash WIL in non professional programs

Institution Initiative context Case study key find i ng Good practice to shape the student experience

Charles Sturt UniversityWorkplace learning (WPL) program at

a regional university

Workplace learning shapes the student

experience

Use technologies to support relationship development among

students supervisors and academics and to strengthen work

place learning experiences

CQUniversityPre-enrolment interviews designed to

communicate program requirements

Early people-rich intervention

improves transition and fir

s

t y ear

retention

Begin studentsrsquo transition to university with personalised

two-way interaction to discuss studentsrsquo needs in relation to

inherent program requirements

Federation University

Australia

Centrally provided student academic

and transition support services and

programs (SSampPs)

Student support promotes 21st

Century student engagement in a

regional context

Select and support high-quality and enthusiastic Student

Leaders to facilitate positive interactions among less

experienced peers in the transition to university

James Cook UniversityPeer-to-peer student mentoring

program

Peer support and advising enhance

the student experience

Promote and resource mentor programs to support new

students as they negotiate the structural environment of the

university

Southern Cross UniversityPreparing for Success Program

(non-award enabling program)

Enabling pathways lead to successful

outcomes

Orient the curriculum and teaching in formal transition

programs to enable student success while supporting them to

manage life-load and other structural challenges

University of New England New England Award ProgramCitizenship and graduate attributes

enrich the student experience

Institutionalise adaptable extra curricular programs to inspire

students to engage with their communities as part of their

learning

University of Southern

Queensland

Compulsory firs t y ear core courses

that embed core online and university

literacies

Embedded and scaffolded course

design enhances studentsrsquo online

learning experiences

Commit to whole-of-program embedded approaches to

enhancing digital literacy and fluency with online teaching and

learning modes

University of the Sunshine

Coast

WIL when it is not an embedded

component of the program

Work integrated learning enhances

graduate capabilities employment and

career opportunities

Work with students to design opportunities for innovative

authentic work integrated learning in programs where there is

not an embedded placement component

Case studies

Each of the eight project partners conducted case studies investigating the student experience of initiatives in their institutions

httpshapingtheregionalstudentexperiencecomau

Compensatory

Effect

Positive psychosocial

influences increase

student engagement

and reduce the impact

of previous

disadvantage and

structural risk factors

What this means in practice is that initiatives

designed and implemented to strengthen the

student motivation skills identity and self-efficacy

will positively influence student engagement and

mitigate previous disadvantage

Evidence 50 of all the data were relevant

httpshapingtheregionalstudentexperiencecomau

1 Intentionally design and enact administrative practices including admissions pathways to ensure all students are able to participate fully in the universityrsquos formal and informal activities

2 Intentionally design all curricula and co-curricular activities to activate student motivation build academic skills promote discipline and student identity and develop studentsrsquo self-efficacy

3 Design and universally implement curricula and co-curricular interventions to ensure that previous disadvantage and structural risk factors are mitigated through systematic institutional practices that privilege behavioural cognitive and affective student engagement

4 Assure quality in learning teaching and

student experience practices measured by

positive student learning outcomes and

achievement and high levels of student

satisfaction and well-being

5 Focus within discipline curricula on

developing futurendashproof employability skills

including advanced digital literacy enterprise

skills and entrepreneurship

6 Minimise the socio-cultural incongruence

between communities and higher education

institutions through sustained attention to

cultural structural and practical organisational

change

7Provide access to information about

studentsrsquo movements over time and

among institutions

8Review the learner engagement scale in the SES to ensure the collection of data is

aligned with contemporary

understandings of student engagement

9Review indicators in the CEQ GDS and

(proposed) ESS to ensure the collection of

information about studentsrsquo engagement

experience and skills is aligned with the

key findings of this study

CONTEXTUAL amp SITUATIONAL INFLUENCES ON STUDENT SUCCESS

Keynote PresentationANZSSA amp ISANA Conference

7 December 2017

Professor Karen NelsonPro Vice-Chancellor (Students)

KN Publications on USC Research Bank

Page 5: CONTEXTUAL & SITUATIONAL INFLUENCES ON ...isana.proceedings.com.au/wp-content/uploads/2017/12/...CONTEXTUAL & SITUATIONAL INFLUENCES ON STUDENT SUCCESS Keynote Presentation ANZSSA

20161 to 20171 1 better 2 better 5 better

Base students 20161 10000 10000 10000 10000Attrited students 2000 1900 1800 1500Additional students kept 100 200 500Additional funding $1650000 $3300000 $8250000

Financial imperative$

For the following one year - based on avg total incomestudent in 2017 $16500

Partial DDFS5 cap

Partial DDFS 10 cap

Full DDFS

New Attrition Rate () for all Commencing Bachelor Students by Australian State (exl NT and Tas) 2001-2015

1000

1500

2000

2500

2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015

National NSW VIC QLD WA SA ACT Multi-State

Adapted from source 2016 Appendix 4 ndash Attrition success and retention httpsdocseducationgovaunode45216

0

5

10

15

20

25

30

35

40

Un

iver

sity

of

Tasm

ania

(e)

Ch

arle

s D

arw

in U

niv

ersi

ty(f

)

The

Un

iver

sity

of

New

En

glan

d

Un

iver

sity

of

Sou

ther

n Q

uee

nsl

and

CQ

Un

iver

sity

Un

iver

sity

of

the

Sun

shin

e C

oas

t

Fed

erat

ion

Un

iver

sity

Au

stra

lia(c

)

Sou

ther

n C

ross

Un

iver

sity

Swin

bu

rne

Un

iver

sity

of

Tech

no

logy

Ch

arle

s St

urt

Un

iver

sity

Edit

h C

ow

an U

niv

ersi

ty

Vic

tori

a U

niv

ersi

ty

Un

iver

sity

of

Can

ber

ra

Gri

ffit

h U

niv

ersi

ty

Wes

tern

Syd

ney

Un

iver

sity

Au

stra

lian

Cat

ho

lic U

niv

ersi

ty

Jam

es C

oo

k U

niv

ersi

ty

Flin

der

s U

niv

ersi

ty

La T

rob

e U

niv

ersi

ty

Dea

kin

Un

iver

sity

Nat

ion

al T

ota

l

Un

iver

sity

of

Sou

th A

ust

ralia

The

Un

iver

sity

of

New

cast

le

Cu

rtin

Un

iver

sity

of

Tech

no

logy

The

Un

iver

sity

of

No

tre

Dam

e A

ust

ralia

Mu

rdo

ch U

niv

ersi

ty

Qu

een

slan

d U

niv

ersi

ty o

f Te

chn

olo

gy

The

Un

iver

sity

of

Qu

een

slan

d

The

Un

iver

sity

of

Ad

elai

de

Mac

qu

arie

Un

iver

sity

Un

iver

sity

of

Wo

llon

gon

g

The

Un

iver

sity

of

Wes

tern

Au

stra

lia

Un

iver

sity

of

Tech

no

logy

Syd

ney

The

Un

iver

sity

of

Syd

ney

The

Au

stra

lian

Nat

ion

al U

niv

ersi

ty

RM

IT U

niv

ersi

ty

Mo

nas

h U

niv

ersi

ty

Un

iver

sity

of

New

So

uth

Wal

es(b

)

The

Un

iver

sity

of

Mel

bo

urn

e

2014 2015

New Attrition Rate () ndash All Commencing Bachelor Students 2014 amp 2015By (Table A) Institution

0

10

20

30

40

50

60

70

80

2005 2006 2007 208 2009 2010 2011 2012

Completion Rates () 2005-2015 Australian Domestic Bachelor Students

9 Year completion rate 6 Year completion rate 4 year completion rates

65867

736 736

474441

httpswwweducationgovaucompletion-rates-cohort-analyses

0

10

20

30

40

50

60

70

80Lo

w S

ES

Re

mo

teb

ackg

rou

nd

Dis

abili

ty

Ind

igen

ou

s

Co

mp

leti

on

rat

e (

)

RUN universities

Metro universities

9-year completion rates ndash by lsquoequityrsquo group and type of university

Nelson et al 2017 Understanding the completion patters of equity students in regional universities httpswwwncseheeduauwp-contentuploads201706Nelson-Completion-patternspdf

Australian Higher Ed ndash not an homogenous systemBoth structural amp functional diversitybull Critical differences in social financial amp cultural capital

(Devlin 2013 lsquoSocio-cultural incongruityrsquo)bull Different levels of academic preparedness well to

ldquounderservedrdquobull Different proportions of first in family amp equity group

studentsbull Different age profiles hellipbull Different socio-cultural amp geographical contextsbull Different institutional contexts

So what could explain these differences

Reject a Deficit Discourse(Lawrence 2005 Gale 2009 Devlin 2013)

Stop Problematising Students or Institutions

(Devlin 2013 Kift 2015)

Predictive Factorsamp Correlations

Exist But Are Not Directly Causal(Kahu amp Nelson 2017)

Time to bust some myths

Jan 2017 2005-2014 Cohort Completions Analysis

bull 4 year completion rate 451 (2010 cohort) and 45 (2011)

bull 9 year completion rate 736 (2005) and 735 (2006)

p7 Low proportion of variance ldquolikely to be many other factors not captured by the model that might account for completionrdquohellipmotivation hellip and resilience

httpswwweducationgovaucompletion-rates-cohort-analyses

June 2017 TEQSA

Characteristics of Aust HE providers and their relation to First Year attrition

Whole of sector model

bull Admission on VET basis

bull Lower of pgrad students

bull Smaller institutions

bull Lower senior academic staff

bull Higher part-time enrolments

688

June 2017 HESP Discussion Paper

ldquoImproving retention completion and success in HErdquo- Investigated the lsquocrisisrsquo in

attrition rates wrt- Poor admission standards- Students with low ATARs- DDS having delivered too

many students

- Crisis ndash what crisis ndash facts do no support assertions

Student Characteristic Variation explained

Institution 1883

Type of attendance (fullp-time) 494

Mode (int ext mm) 312

Age group lt20 20-24 25+ 266

Basis of admission 251

FoE 149

SES 029

Indigeneity 014

NESB 008

Gender 001

FULL MODEL 2255

Image httpwwwcomplexcomart-design201311banksy-greatest-worksfollow-your-dreams

A moral and ethical imperative to work out what is going on so we can provide the best possible opportunity

for students to succeed

httpssafeguardingstudentlearningnet

Nelson K Kift S amp Clarke J (2012) A transition pedagogy for student engagement and first year learning success and retention In Ian Solomonides Anna Reid and Peter Petocz (eds) Engaging with Learning in Higher Education (ELHE) Faringdon UK Libri Publishers

Student Factors

IndividualContextual

Students amp Staff

KnowledgeSkills

AttitudesActions

Input Presage Factors

Transformation Process

Output Product Factors

Institutional Experiences

Mediated by

curriculum amp co-

curricular activities

Institutional Context

CurriculumInstitution

Teacher Factors

IndividualContextual

Framing the Discussion

External Environment- Structural factors

bull Geographical location bull Near amp distant regional cf remote (Pollard 2017)bull Access to campus study location

bull Financial constraints financial stress bull Living affordabilitybull Access to regular and secure employment

bull Resources bull High-bandwidth internetbull Child care (student friendly)

bull Travelbull Time opportunity and $ cost practical distance

bull Inter-generational socio-cultural disadvantage amp poverty

bull Multiple equity group membershipbull Compounding impact

Nelson et al 2017 Understanding the completion patters of equity students in regional universities httpswwwncseheeduauwp-contentuploads201706Nelson-Completion-patternspdf

Political regulatory and policy responses (External to HE)

bull Increase investment in regional schools and pathways to tertiary opportunities

bull Continue to build partnerships to enhance regional infrastructure and communities

bull Focus on building economic stability in regional communities

bull Mitigate inter-generational disadvantage

bull Promote emotional wellbeing through compensating disadvantage

bull Establish and maintain constructive engagement with regional communities

bull Continue to support relevant research

bull Recognize flexible progression pathways and nested qualifications

bull Financial subsidies for most disadvantaged students

Suite of responses

Influencing external environment

bull Continue community and family outreach programs to further develop responsive student support networks

bull Engage families and communities to broaden the understanding and experience of lsquogoing to universityrsquo

Internal environment

bull Offer flexible access to learning resources curriculum structures delivery modes and schedules

bull Create a sense of belonging through partnerships with students

bull Respond to studentsrsquo challenges by enabling constructive cycles of learning

bull Offer greater flexibility in learning amp assessment design amp strategies

Institutional actions

1 Encourage contact between students and academic staff

2 Develop reciprocity and cooperation between students

3 Encourage active learning

4 Give prompt feedback

5 Emphasize time on task

6 Communicate high expectations

7 Respect diverse talents and ways of learningChickering and Gamson 1987

For educators 7 Good Practice Principles

Conditions for Student Success

Clarity consistency and

high expectations

Timely support for the FYE in the classroom

Assessment amp feedback that

enables staff and students to

adjust behaviours

Involvement with peers and

staffVincent Tinto (2012) Completing College rethinking institutional action The University of Chicago Press Chicago

23

Student Engagement Success and Retention Maturity Model SESR-MM

httpstudentengagementmaturitymodelnet

Nelson Karen J Clarke John A Stoodley Ian D amp Creagh Tracy A (2013) Using a maturity model to build on the generational approach to student engagement practicesHigher Education Research and Development 34(2) pp351-367

Example SESR Maturity Model

63 Essential Institutional

Practices

SESR Maturity Model Content Summary

5 Categories 18 Processes 63 Practices (eg)Learning Assessment 4 Design feedback and relevant

Curricula 2 Designed for progress and participation

Teaching Techniques 4 Interactive simulates SW learning-centric

Pedagogical style 3 builds employability skills

Supporting Information about hellip 3 subjectsprograms milestones support

Services and resources 3 financial build capacity amp skills

People rich 3 local amp central advocacy peers

Belonging Interaction 4 inclusive intentional future focus social

Inclusive activities 4 cultural diverse cohorts int amp ext comm

Identity development 3 student and professional leadership confidence

Integrating Academic literacies 3 peer learning skills partnerships

Personal literacies 4 in curric social personal amp prof attributes

Activities (student-led) 5 fostered aligned monitor amp track progress x-inst

Resourcing Staff Development 5 ac sessional amp prof investment rec amp rew

Roles and responsibilities 3 ed tech defined workloads

Evidence base 3 available shared evaluated

Communication 2 online amp social media clear procedures

Learning environments 5 formal amp inform spaces resources timetabling

copy Higher Education Academy 2017

Enhancing Student Success in Education

Students as partners

bull HEA ndash Student engagement survey and toolkit

bull UK QAA ndash Student engagement in quality

bull SPARQS ndash Student Participation in Quality Scotland

bull In governance and decision making ndash Sally VarnhamUTS

bull In collaborative partnerships to enhance teaching and learning ndash Kelly Matthews UQ

Increasing evidence that Student Wellbeing Matters

httpmelbourne-csheunimelbeduauresearchexperienceenhancing-student-wellbeing2016-symposium-student-wellbeing-matters

httpemediarmiteduautitocontentstudent-lifecycle-model

Lizzio (2011) Five senses of success

But how do all

these lsquothingsrsquo work to influence student outcomes

1 Enhances students self belief2 Enables all students to work autonomously amp

together to build and feel competent and to 3 Builds social and cultural capital4 Supports transition into university (the FYE)5 Uses disciplinary knowledge to engage students6 Considers student well-being7 Adapts to changing student expectations8 Enables students to become active citizens

Focus on student engagement

2013 ndash Zepke Zepke amp Leach (2010)

Zepke (2013) Int J FYHE 4(2) pp1-14Zepke amp Leach (2010) ALHE 11(3) p169

ldquoAn enigmatic phenomenonrdquoValuable tool in examining an

enhancing the student experience

Solomonides Reid and Petcoz (2012)

ldquoA complex businessrdquoStudents investment in learning

Supportive institutions amp classroomsEnabling external environment

ldquoStudent engagement is complex with many

meanings and conceptual uncertaintiesrdquo

Ramsden amp Callender (2014)

The concept of engagement

ldquoThe time and effort students devote to activities that are empirically linked to desired outcomes of college and what institutions do to induce students to participate in these activities (Kuh (2001 2003 2009a) in Trowler 2010)

ldquothe interaction between the time effort and other relevant resources invested by both students and their institutions intended to optimise the student experience and enhance the learning outcomes and development of students and the performance and reputation of the institutionrdquo (Trowler 2010 p 3)

the behaviours thinking and emotions that lead to successful learning

(Reschly amp Christenson 2012)

Kahu amp Nelson (2017) Student engagement in the educational interface understanding the mechanisms of student success Higher Education and Development httpwwwtandfonlinecomdoifull1010800729436020171344197

Refined Conceptual Framework of Student Engagement

Figure 1 Refined conceptual framework of student engagement incorporating the educational interface

The Educational Interface

Student Engagement

AffectiveInterest

Enthusiasm

CognitiveDeep learning amp Self regulation

BehaviouralParticipationTime amp effort

Interaction

Self-efficacy

Kahu amp Nelson (2017)

Wellbeing

Belonging

Emotion

The mechanisms of student engagement

bull Explain how institutional course program initiativespracticesbehaviours lsquoworkrsquo for individual students

bull Provide a design brief for new initiativespractices

bull Enhance amp enrich learning outcomes for all students

bull And critically have the power to bull Mitigate previous and current disadvantage

bull Help address structural (external) challenges

bull Combat institutional characteristics influencing attrition

bull Change institutional culture

37

httpshapingtheregionalstudentexperiencecomau

RQ ndash how do institutional practices lsquoshapersquo the student experience

bull 8 Institutions

bull Analysis of existing data sets demographics UES GDS

bull Case Studies bull 110 participants (65 students 45 staff)

bull 90 hours of data collection (99 Interviews focus groups)

bull Amalgamated data ndash for cross case analysis

Research Overview

7 case studies 3113 NVivo codes

390 000 words 1934 cross codes

Structural influences

UniversityStudent

Adapted from Kahu E (2014) The International Journal of the First Year in Higher Education 5(2) 45-55

Framework for Student Engagement

Psychosocial influences

University(Emotion)Student

amp U lt-gt S relationships

Student Engagement

AffectCognitionBehaviour

Proximal consequences

AcademicSocial

Distal consequences

AcademicSocial

Currently input and output data only

Case Studies Curricula amp Co-curricular Initiatives

bull CSU ndash Online tools to enable joined up WPL

bull CQU ndash Early IAR-focused early ldquointerventionrdquo

bull FedUni ndash Access to student support

bull JCU ndash Peer to peer support

bull SCU ndash Enabling pathways

bull UNE ndash Building citizenship capability for in DE

bull USQ ndash Scaffolded discipline skills design in FY

bull USC ndash WIL in non professional programs

Institution Initiative context Case study key find i ng Good practice to shape the student experience

Charles Sturt UniversityWorkplace learning (WPL) program at

a regional university

Workplace learning shapes the student

experience

Use technologies to support relationship development among

students supervisors and academics and to strengthen work

place learning experiences

CQUniversityPre-enrolment interviews designed to

communicate program requirements

Early people-rich intervention

improves transition and fir

s

t y ear

retention

Begin studentsrsquo transition to university with personalised

two-way interaction to discuss studentsrsquo needs in relation to

inherent program requirements

Federation University

Australia

Centrally provided student academic

and transition support services and

programs (SSampPs)

Student support promotes 21st

Century student engagement in a

regional context

Select and support high-quality and enthusiastic Student

Leaders to facilitate positive interactions among less

experienced peers in the transition to university

James Cook UniversityPeer-to-peer student mentoring

program

Peer support and advising enhance

the student experience

Promote and resource mentor programs to support new

students as they negotiate the structural environment of the

university

Southern Cross UniversityPreparing for Success Program

(non-award enabling program)

Enabling pathways lead to successful

outcomes

Orient the curriculum and teaching in formal transition

programs to enable student success while supporting them to

manage life-load and other structural challenges

University of New England New England Award ProgramCitizenship and graduate attributes

enrich the student experience

Institutionalise adaptable extra curricular programs to inspire

students to engage with their communities as part of their

learning

University of Southern

Queensland

Compulsory firs t y ear core courses

that embed core online and university

literacies

Embedded and scaffolded course

design enhances studentsrsquo online

learning experiences

Commit to whole-of-program embedded approaches to

enhancing digital literacy and fluency with online teaching and

learning modes

University of the Sunshine

Coast

WIL when it is not an embedded

component of the program

Work integrated learning enhances

graduate capabilities employment and

career opportunities

Work with students to design opportunities for innovative

authentic work integrated learning in programs where there is

not an embedded placement component

Case studies

Each of the eight project partners conducted case studies investigating the student experience of initiatives in their institutions

httpshapingtheregionalstudentexperiencecomau

Compensatory

Effect

Positive psychosocial

influences increase

student engagement

and reduce the impact

of previous

disadvantage and

structural risk factors

What this means in practice is that initiatives

designed and implemented to strengthen the

student motivation skills identity and self-efficacy

will positively influence student engagement and

mitigate previous disadvantage

Evidence 50 of all the data were relevant

httpshapingtheregionalstudentexperiencecomau

1 Intentionally design and enact administrative practices including admissions pathways to ensure all students are able to participate fully in the universityrsquos formal and informal activities

2 Intentionally design all curricula and co-curricular activities to activate student motivation build academic skills promote discipline and student identity and develop studentsrsquo self-efficacy

3 Design and universally implement curricula and co-curricular interventions to ensure that previous disadvantage and structural risk factors are mitigated through systematic institutional practices that privilege behavioural cognitive and affective student engagement

4 Assure quality in learning teaching and

student experience practices measured by

positive student learning outcomes and

achievement and high levels of student

satisfaction and well-being

5 Focus within discipline curricula on

developing futurendashproof employability skills

including advanced digital literacy enterprise

skills and entrepreneurship

6 Minimise the socio-cultural incongruence

between communities and higher education

institutions through sustained attention to

cultural structural and practical organisational

change

7Provide access to information about

studentsrsquo movements over time and

among institutions

8Review the learner engagement scale in the SES to ensure the collection of data is

aligned with contemporary

understandings of student engagement

9Review indicators in the CEQ GDS and

(proposed) ESS to ensure the collection of

information about studentsrsquo engagement

experience and skills is aligned with the

key findings of this study

CONTEXTUAL amp SITUATIONAL INFLUENCES ON STUDENT SUCCESS

Keynote PresentationANZSSA amp ISANA Conference

7 December 2017

Professor Karen NelsonPro Vice-Chancellor (Students)

KN Publications on USC Research Bank

Page 6: CONTEXTUAL & SITUATIONAL INFLUENCES ON ...isana.proceedings.com.au/wp-content/uploads/2017/12/...CONTEXTUAL & SITUATIONAL INFLUENCES ON STUDENT SUCCESS Keynote Presentation ANZSSA

Partial DDFS5 cap

Partial DDFS 10 cap

Full DDFS

New Attrition Rate () for all Commencing Bachelor Students by Australian State (exl NT and Tas) 2001-2015

1000

1500

2000

2500

2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015

National NSW VIC QLD WA SA ACT Multi-State

Adapted from source 2016 Appendix 4 ndash Attrition success and retention httpsdocseducationgovaunode45216

0

5

10

15

20

25

30

35

40

Un

iver

sity

of

Tasm

ania

(e)

Ch

arle

s D

arw

in U

niv

ersi

ty(f

)

The

Un

iver

sity

of

New

En

glan

d

Un

iver

sity

of

Sou

ther

n Q

uee

nsl

and

CQ

Un

iver

sity

Un

iver

sity

of

the

Sun

shin

e C

oas

t

Fed

erat

ion

Un

iver

sity

Au

stra

lia(c

)

Sou

ther

n C

ross

Un

iver

sity

Swin

bu

rne

Un

iver

sity

of

Tech

no

logy

Ch

arle

s St

urt

Un

iver

sity

Edit

h C

ow

an U

niv

ersi

ty

Vic

tori

a U

niv

ersi

ty

Un

iver

sity

of

Can

ber

ra

Gri

ffit

h U

niv

ersi

ty

Wes

tern

Syd

ney

Un

iver

sity

Au

stra

lian

Cat

ho

lic U

niv

ersi

ty

Jam

es C

oo

k U

niv

ersi

ty

Flin

der

s U

niv

ersi

ty

La T

rob

e U

niv

ersi

ty

Dea

kin

Un

iver

sity

Nat

ion

al T

ota

l

Un

iver

sity

of

Sou

th A

ust

ralia

The

Un

iver

sity

of

New

cast

le

Cu

rtin

Un

iver

sity

of

Tech

no

logy

The

Un

iver

sity

of

No

tre

Dam

e A

ust

ralia

Mu

rdo

ch U

niv

ersi

ty

Qu

een

slan

d U

niv

ersi

ty o

f Te

chn

olo

gy

The

Un

iver

sity

of

Qu

een

slan

d

The

Un

iver

sity

of

Ad

elai

de

Mac

qu

arie

Un

iver

sity

Un

iver

sity

of

Wo

llon

gon

g

The

Un

iver

sity

of

Wes

tern

Au

stra

lia

Un

iver

sity

of

Tech

no

logy

Syd

ney

The

Un

iver

sity

of

Syd

ney

The

Au

stra

lian

Nat

ion

al U

niv

ersi

ty

RM

IT U

niv

ersi

ty

Mo

nas

h U

niv

ersi

ty

Un

iver

sity

of

New

So

uth

Wal

es(b

)

The

Un

iver

sity

of

Mel

bo

urn

e

2014 2015

New Attrition Rate () ndash All Commencing Bachelor Students 2014 amp 2015By (Table A) Institution

0

10

20

30

40

50

60

70

80

2005 2006 2007 208 2009 2010 2011 2012

Completion Rates () 2005-2015 Australian Domestic Bachelor Students

9 Year completion rate 6 Year completion rate 4 year completion rates

65867

736 736

474441

httpswwweducationgovaucompletion-rates-cohort-analyses

0

10

20

30

40

50

60

70

80Lo

w S

ES

Re

mo

teb

ackg

rou

nd

Dis

abili

ty

Ind

igen

ou

s

Co

mp

leti

on

rat

e (

)

RUN universities

Metro universities

9-year completion rates ndash by lsquoequityrsquo group and type of university

Nelson et al 2017 Understanding the completion patters of equity students in regional universities httpswwwncseheeduauwp-contentuploads201706Nelson-Completion-patternspdf

Australian Higher Ed ndash not an homogenous systemBoth structural amp functional diversitybull Critical differences in social financial amp cultural capital

(Devlin 2013 lsquoSocio-cultural incongruityrsquo)bull Different levels of academic preparedness well to

ldquounderservedrdquobull Different proportions of first in family amp equity group

studentsbull Different age profiles hellipbull Different socio-cultural amp geographical contextsbull Different institutional contexts

So what could explain these differences

Reject a Deficit Discourse(Lawrence 2005 Gale 2009 Devlin 2013)

Stop Problematising Students or Institutions

(Devlin 2013 Kift 2015)

Predictive Factorsamp Correlations

Exist But Are Not Directly Causal(Kahu amp Nelson 2017)

Time to bust some myths

Jan 2017 2005-2014 Cohort Completions Analysis

bull 4 year completion rate 451 (2010 cohort) and 45 (2011)

bull 9 year completion rate 736 (2005) and 735 (2006)

p7 Low proportion of variance ldquolikely to be many other factors not captured by the model that might account for completionrdquohellipmotivation hellip and resilience

httpswwweducationgovaucompletion-rates-cohort-analyses

June 2017 TEQSA

Characteristics of Aust HE providers and their relation to First Year attrition

Whole of sector model

bull Admission on VET basis

bull Lower of pgrad students

bull Smaller institutions

bull Lower senior academic staff

bull Higher part-time enrolments

688

June 2017 HESP Discussion Paper

ldquoImproving retention completion and success in HErdquo- Investigated the lsquocrisisrsquo in

attrition rates wrt- Poor admission standards- Students with low ATARs- DDS having delivered too

many students

- Crisis ndash what crisis ndash facts do no support assertions

Student Characteristic Variation explained

Institution 1883

Type of attendance (fullp-time) 494

Mode (int ext mm) 312

Age group lt20 20-24 25+ 266

Basis of admission 251

FoE 149

SES 029

Indigeneity 014

NESB 008

Gender 001

FULL MODEL 2255

Image httpwwwcomplexcomart-design201311banksy-greatest-worksfollow-your-dreams

A moral and ethical imperative to work out what is going on so we can provide the best possible opportunity

for students to succeed

httpssafeguardingstudentlearningnet

Nelson K Kift S amp Clarke J (2012) A transition pedagogy for student engagement and first year learning success and retention In Ian Solomonides Anna Reid and Peter Petocz (eds) Engaging with Learning in Higher Education (ELHE) Faringdon UK Libri Publishers

Student Factors

IndividualContextual

Students amp Staff

KnowledgeSkills

AttitudesActions

Input Presage Factors

Transformation Process

Output Product Factors

Institutional Experiences

Mediated by

curriculum amp co-

curricular activities

Institutional Context

CurriculumInstitution

Teacher Factors

IndividualContextual

Framing the Discussion

External Environment- Structural factors

bull Geographical location bull Near amp distant regional cf remote (Pollard 2017)bull Access to campus study location

bull Financial constraints financial stress bull Living affordabilitybull Access to regular and secure employment

bull Resources bull High-bandwidth internetbull Child care (student friendly)

bull Travelbull Time opportunity and $ cost practical distance

bull Inter-generational socio-cultural disadvantage amp poverty

bull Multiple equity group membershipbull Compounding impact

Nelson et al 2017 Understanding the completion patters of equity students in regional universities httpswwwncseheeduauwp-contentuploads201706Nelson-Completion-patternspdf

Political regulatory and policy responses (External to HE)

bull Increase investment in regional schools and pathways to tertiary opportunities

bull Continue to build partnerships to enhance regional infrastructure and communities

bull Focus on building economic stability in regional communities

bull Mitigate inter-generational disadvantage

bull Promote emotional wellbeing through compensating disadvantage

bull Establish and maintain constructive engagement with regional communities

bull Continue to support relevant research

bull Recognize flexible progression pathways and nested qualifications

bull Financial subsidies for most disadvantaged students

Suite of responses

Influencing external environment

bull Continue community and family outreach programs to further develop responsive student support networks

bull Engage families and communities to broaden the understanding and experience of lsquogoing to universityrsquo

Internal environment

bull Offer flexible access to learning resources curriculum structures delivery modes and schedules

bull Create a sense of belonging through partnerships with students

bull Respond to studentsrsquo challenges by enabling constructive cycles of learning

bull Offer greater flexibility in learning amp assessment design amp strategies

Institutional actions

1 Encourage contact between students and academic staff

2 Develop reciprocity and cooperation between students

3 Encourage active learning

4 Give prompt feedback

5 Emphasize time on task

6 Communicate high expectations

7 Respect diverse talents and ways of learningChickering and Gamson 1987

For educators 7 Good Practice Principles

Conditions for Student Success

Clarity consistency and

high expectations

Timely support for the FYE in the classroom

Assessment amp feedback that

enables staff and students to

adjust behaviours

Involvement with peers and

staffVincent Tinto (2012) Completing College rethinking institutional action The University of Chicago Press Chicago

23

Student Engagement Success and Retention Maturity Model SESR-MM

httpstudentengagementmaturitymodelnet

Nelson Karen J Clarke John A Stoodley Ian D amp Creagh Tracy A (2013) Using a maturity model to build on the generational approach to student engagement practicesHigher Education Research and Development 34(2) pp351-367

Example SESR Maturity Model

63 Essential Institutional

Practices

SESR Maturity Model Content Summary

5 Categories 18 Processes 63 Practices (eg)Learning Assessment 4 Design feedback and relevant

Curricula 2 Designed for progress and participation

Teaching Techniques 4 Interactive simulates SW learning-centric

Pedagogical style 3 builds employability skills

Supporting Information about hellip 3 subjectsprograms milestones support

Services and resources 3 financial build capacity amp skills

People rich 3 local amp central advocacy peers

Belonging Interaction 4 inclusive intentional future focus social

Inclusive activities 4 cultural diverse cohorts int amp ext comm

Identity development 3 student and professional leadership confidence

Integrating Academic literacies 3 peer learning skills partnerships

Personal literacies 4 in curric social personal amp prof attributes

Activities (student-led) 5 fostered aligned monitor amp track progress x-inst

Resourcing Staff Development 5 ac sessional amp prof investment rec amp rew

Roles and responsibilities 3 ed tech defined workloads

Evidence base 3 available shared evaluated

Communication 2 online amp social media clear procedures

Learning environments 5 formal amp inform spaces resources timetabling

copy Higher Education Academy 2017

Enhancing Student Success in Education

Students as partners

bull HEA ndash Student engagement survey and toolkit

bull UK QAA ndash Student engagement in quality

bull SPARQS ndash Student Participation in Quality Scotland

bull In governance and decision making ndash Sally VarnhamUTS

bull In collaborative partnerships to enhance teaching and learning ndash Kelly Matthews UQ

Increasing evidence that Student Wellbeing Matters

httpmelbourne-csheunimelbeduauresearchexperienceenhancing-student-wellbeing2016-symposium-student-wellbeing-matters

httpemediarmiteduautitocontentstudent-lifecycle-model

Lizzio (2011) Five senses of success

But how do all

these lsquothingsrsquo work to influence student outcomes

1 Enhances students self belief2 Enables all students to work autonomously amp

together to build and feel competent and to 3 Builds social and cultural capital4 Supports transition into university (the FYE)5 Uses disciplinary knowledge to engage students6 Considers student well-being7 Adapts to changing student expectations8 Enables students to become active citizens

Focus on student engagement

2013 ndash Zepke Zepke amp Leach (2010)

Zepke (2013) Int J FYHE 4(2) pp1-14Zepke amp Leach (2010) ALHE 11(3) p169

ldquoAn enigmatic phenomenonrdquoValuable tool in examining an

enhancing the student experience

Solomonides Reid and Petcoz (2012)

ldquoA complex businessrdquoStudents investment in learning

Supportive institutions amp classroomsEnabling external environment

ldquoStudent engagement is complex with many

meanings and conceptual uncertaintiesrdquo

Ramsden amp Callender (2014)

The concept of engagement

ldquoThe time and effort students devote to activities that are empirically linked to desired outcomes of college and what institutions do to induce students to participate in these activities (Kuh (2001 2003 2009a) in Trowler 2010)

ldquothe interaction between the time effort and other relevant resources invested by both students and their institutions intended to optimise the student experience and enhance the learning outcomes and development of students and the performance and reputation of the institutionrdquo (Trowler 2010 p 3)

the behaviours thinking and emotions that lead to successful learning

(Reschly amp Christenson 2012)

Kahu amp Nelson (2017) Student engagement in the educational interface understanding the mechanisms of student success Higher Education and Development httpwwwtandfonlinecomdoifull1010800729436020171344197

Refined Conceptual Framework of Student Engagement

Figure 1 Refined conceptual framework of student engagement incorporating the educational interface

The Educational Interface

Student Engagement

AffectiveInterest

Enthusiasm

CognitiveDeep learning amp Self regulation

BehaviouralParticipationTime amp effort

Interaction

Self-efficacy

Kahu amp Nelson (2017)

Wellbeing

Belonging

Emotion

The mechanisms of student engagement

bull Explain how institutional course program initiativespracticesbehaviours lsquoworkrsquo for individual students

bull Provide a design brief for new initiativespractices

bull Enhance amp enrich learning outcomes for all students

bull And critically have the power to bull Mitigate previous and current disadvantage

bull Help address structural (external) challenges

bull Combat institutional characteristics influencing attrition

bull Change institutional culture

37

httpshapingtheregionalstudentexperiencecomau

RQ ndash how do institutional practices lsquoshapersquo the student experience

bull 8 Institutions

bull Analysis of existing data sets demographics UES GDS

bull Case Studies bull 110 participants (65 students 45 staff)

bull 90 hours of data collection (99 Interviews focus groups)

bull Amalgamated data ndash for cross case analysis

Research Overview

7 case studies 3113 NVivo codes

390 000 words 1934 cross codes

Structural influences

UniversityStudent

Adapted from Kahu E (2014) The International Journal of the First Year in Higher Education 5(2) 45-55

Framework for Student Engagement

Psychosocial influences

University(Emotion)Student

amp U lt-gt S relationships

Student Engagement

AffectCognitionBehaviour

Proximal consequences

AcademicSocial

Distal consequences

AcademicSocial

Currently input and output data only

Case Studies Curricula amp Co-curricular Initiatives

bull CSU ndash Online tools to enable joined up WPL

bull CQU ndash Early IAR-focused early ldquointerventionrdquo

bull FedUni ndash Access to student support

bull JCU ndash Peer to peer support

bull SCU ndash Enabling pathways

bull UNE ndash Building citizenship capability for in DE

bull USQ ndash Scaffolded discipline skills design in FY

bull USC ndash WIL in non professional programs

Institution Initiative context Case study key find i ng Good practice to shape the student experience

Charles Sturt UniversityWorkplace learning (WPL) program at

a regional university

Workplace learning shapes the student

experience

Use technologies to support relationship development among

students supervisors and academics and to strengthen work

place learning experiences

CQUniversityPre-enrolment interviews designed to

communicate program requirements

Early people-rich intervention

improves transition and fir

s

t y ear

retention

Begin studentsrsquo transition to university with personalised

two-way interaction to discuss studentsrsquo needs in relation to

inherent program requirements

Federation University

Australia

Centrally provided student academic

and transition support services and

programs (SSampPs)

Student support promotes 21st

Century student engagement in a

regional context

Select and support high-quality and enthusiastic Student

Leaders to facilitate positive interactions among less

experienced peers in the transition to university

James Cook UniversityPeer-to-peer student mentoring

program

Peer support and advising enhance

the student experience

Promote and resource mentor programs to support new

students as they negotiate the structural environment of the

university

Southern Cross UniversityPreparing for Success Program

(non-award enabling program)

Enabling pathways lead to successful

outcomes

Orient the curriculum and teaching in formal transition

programs to enable student success while supporting them to

manage life-load and other structural challenges

University of New England New England Award ProgramCitizenship and graduate attributes

enrich the student experience

Institutionalise adaptable extra curricular programs to inspire

students to engage with their communities as part of their

learning

University of Southern

Queensland

Compulsory firs t y ear core courses

that embed core online and university

literacies

Embedded and scaffolded course

design enhances studentsrsquo online

learning experiences

Commit to whole-of-program embedded approaches to

enhancing digital literacy and fluency with online teaching and

learning modes

University of the Sunshine

Coast

WIL when it is not an embedded

component of the program

Work integrated learning enhances

graduate capabilities employment and

career opportunities

Work with students to design opportunities for innovative

authentic work integrated learning in programs where there is

not an embedded placement component

Case studies

Each of the eight project partners conducted case studies investigating the student experience of initiatives in their institutions

httpshapingtheregionalstudentexperiencecomau

Compensatory

Effect

Positive psychosocial

influences increase

student engagement

and reduce the impact

of previous

disadvantage and

structural risk factors

What this means in practice is that initiatives

designed and implemented to strengthen the

student motivation skills identity and self-efficacy

will positively influence student engagement and

mitigate previous disadvantage

Evidence 50 of all the data were relevant

httpshapingtheregionalstudentexperiencecomau

1 Intentionally design and enact administrative practices including admissions pathways to ensure all students are able to participate fully in the universityrsquos formal and informal activities

2 Intentionally design all curricula and co-curricular activities to activate student motivation build academic skills promote discipline and student identity and develop studentsrsquo self-efficacy

3 Design and universally implement curricula and co-curricular interventions to ensure that previous disadvantage and structural risk factors are mitigated through systematic institutional practices that privilege behavioural cognitive and affective student engagement

4 Assure quality in learning teaching and

student experience practices measured by

positive student learning outcomes and

achievement and high levels of student

satisfaction and well-being

5 Focus within discipline curricula on

developing futurendashproof employability skills

including advanced digital literacy enterprise

skills and entrepreneurship

6 Minimise the socio-cultural incongruence

between communities and higher education

institutions through sustained attention to

cultural structural and practical organisational

change

7Provide access to information about

studentsrsquo movements over time and

among institutions

8Review the learner engagement scale in the SES to ensure the collection of data is

aligned with contemporary

understandings of student engagement

9Review indicators in the CEQ GDS and

(proposed) ESS to ensure the collection of

information about studentsrsquo engagement

experience and skills is aligned with the

key findings of this study

CONTEXTUAL amp SITUATIONAL INFLUENCES ON STUDENT SUCCESS

Keynote PresentationANZSSA amp ISANA Conference

7 December 2017

Professor Karen NelsonPro Vice-Chancellor (Students)

KN Publications on USC Research Bank

Page 7: CONTEXTUAL & SITUATIONAL INFLUENCES ON ...isana.proceedings.com.au/wp-content/uploads/2017/12/...CONTEXTUAL & SITUATIONAL INFLUENCES ON STUDENT SUCCESS Keynote Presentation ANZSSA

0

5

10

15

20

25

30

35

40

Un

iver

sity

of

Tasm

ania

(e)

Ch

arle

s D

arw

in U

niv

ersi

ty(f

)

The

Un

iver

sity

of

New

En

glan

d

Un

iver

sity

of

Sou

ther

n Q

uee

nsl

and

CQ

Un

iver

sity

Un

iver

sity

of

the

Sun

shin

e C

oas

t

Fed

erat

ion

Un

iver

sity

Au

stra

lia(c

)

Sou

ther

n C

ross

Un

iver

sity

Swin

bu

rne

Un

iver

sity

of

Tech

no

logy

Ch

arle

s St

urt

Un

iver

sity

Edit

h C

ow

an U

niv

ersi

ty

Vic

tori

a U

niv

ersi

ty

Un

iver

sity

of

Can

ber

ra

Gri

ffit

h U

niv

ersi

ty

Wes

tern

Syd

ney

Un

iver

sity

Au

stra

lian

Cat

ho

lic U

niv

ersi

ty

Jam

es C

oo

k U

niv

ersi

ty

Flin

der

s U

niv

ersi

ty

La T

rob

e U

niv

ersi

ty

Dea

kin

Un

iver

sity

Nat

ion

al T

ota

l

Un

iver

sity

of

Sou

th A

ust

ralia

The

Un

iver

sity

of

New

cast

le

Cu

rtin

Un

iver

sity

of

Tech

no

logy

The

Un

iver

sity

of

No

tre

Dam

e A

ust

ralia

Mu

rdo

ch U

niv

ersi

ty

Qu

een

slan

d U

niv

ersi

ty o

f Te

chn

olo

gy

The

Un

iver

sity

of

Qu

een

slan

d

The

Un

iver

sity

of

Ad

elai

de

Mac

qu

arie

Un

iver

sity

Un

iver

sity

of

Wo

llon

gon

g

The

Un

iver

sity

of

Wes

tern

Au

stra

lia

Un

iver

sity

of

Tech

no

logy

Syd

ney

The

Un

iver

sity

of

Syd

ney

The

Au

stra

lian

Nat

ion

al U

niv

ersi

ty

RM

IT U

niv

ersi

ty

Mo

nas

h U

niv

ersi

ty

Un

iver

sity

of

New

So

uth

Wal

es(b

)

The

Un

iver

sity

of

Mel

bo

urn

e

2014 2015

New Attrition Rate () ndash All Commencing Bachelor Students 2014 amp 2015By (Table A) Institution

0

10

20

30

40

50

60

70

80

2005 2006 2007 208 2009 2010 2011 2012

Completion Rates () 2005-2015 Australian Domestic Bachelor Students

9 Year completion rate 6 Year completion rate 4 year completion rates

65867

736 736

474441

httpswwweducationgovaucompletion-rates-cohort-analyses

0

10

20

30

40

50

60

70

80Lo

w S

ES

Re

mo

teb

ackg

rou

nd

Dis

abili

ty

Ind

igen

ou

s

Co

mp

leti

on

rat

e (

)

RUN universities

Metro universities

9-year completion rates ndash by lsquoequityrsquo group and type of university

Nelson et al 2017 Understanding the completion patters of equity students in regional universities httpswwwncseheeduauwp-contentuploads201706Nelson-Completion-patternspdf

Australian Higher Ed ndash not an homogenous systemBoth structural amp functional diversitybull Critical differences in social financial amp cultural capital

(Devlin 2013 lsquoSocio-cultural incongruityrsquo)bull Different levels of academic preparedness well to

ldquounderservedrdquobull Different proportions of first in family amp equity group

studentsbull Different age profiles hellipbull Different socio-cultural amp geographical contextsbull Different institutional contexts

So what could explain these differences

Reject a Deficit Discourse(Lawrence 2005 Gale 2009 Devlin 2013)

Stop Problematising Students or Institutions

(Devlin 2013 Kift 2015)

Predictive Factorsamp Correlations

Exist But Are Not Directly Causal(Kahu amp Nelson 2017)

Time to bust some myths

Jan 2017 2005-2014 Cohort Completions Analysis

bull 4 year completion rate 451 (2010 cohort) and 45 (2011)

bull 9 year completion rate 736 (2005) and 735 (2006)

p7 Low proportion of variance ldquolikely to be many other factors not captured by the model that might account for completionrdquohellipmotivation hellip and resilience

httpswwweducationgovaucompletion-rates-cohort-analyses

June 2017 TEQSA

Characteristics of Aust HE providers and their relation to First Year attrition

Whole of sector model

bull Admission on VET basis

bull Lower of pgrad students

bull Smaller institutions

bull Lower senior academic staff

bull Higher part-time enrolments

688

June 2017 HESP Discussion Paper

ldquoImproving retention completion and success in HErdquo- Investigated the lsquocrisisrsquo in

attrition rates wrt- Poor admission standards- Students with low ATARs- DDS having delivered too

many students

- Crisis ndash what crisis ndash facts do no support assertions

Student Characteristic Variation explained

Institution 1883

Type of attendance (fullp-time) 494

Mode (int ext mm) 312

Age group lt20 20-24 25+ 266

Basis of admission 251

FoE 149

SES 029

Indigeneity 014

NESB 008

Gender 001

FULL MODEL 2255

Image httpwwwcomplexcomart-design201311banksy-greatest-worksfollow-your-dreams

A moral and ethical imperative to work out what is going on so we can provide the best possible opportunity

for students to succeed

httpssafeguardingstudentlearningnet

Nelson K Kift S amp Clarke J (2012) A transition pedagogy for student engagement and first year learning success and retention In Ian Solomonides Anna Reid and Peter Petocz (eds) Engaging with Learning in Higher Education (ELHE) Faringdon UK Libri Publishers

Student Factors

IndividualContextual

Students amp Staff

KnowledgeSkills

AttitudesActions

Input Presage Factors

Transformation Process

Output Product Factors

Institutional Experiences

Mediated by

curriculum amp co-

curricular activities

Institutional Context

CurriculumInstitution

Teacher Factors

IndividualContextual

Framing the Discussion

External Environment- Structural factors

bull Geographical location bull Near amp distant regional cf remote (Pollard 2017)bull Access to campus study location

bull Financial constraints financial stress bull Living affordabilitybull Access to regular and secure employment

bull Resources bull High-bandwidth internetbull Child care (student friendly)

bull Travelbull Time opportunity and $ cost practical distance

bull Inter-generational socio-cultural disadvantage amp poverty

bull Multiple equity group membershipbull Compounding impact

Nelson et al 2017 Understanding the completion patters of equity students in regional universities httpswwwncseheeduauwp-contentuploads201706Nelson-Completion-patternspdf

Political regulatory and policy responses (External to HE)

bull Increase investment in regional schools and pathways to tertiary opportunities

bull Continue to build partnerships to enhance regional infrastructure and communities

bull Focus on building economic stability in regional communities

bull Mitigate inter-generational disadvantage

bull Promote emotional wellbeing through compensating disadvantage

bull Establish and maintain constructive engagement with regional communities

bull Continue to support relevant research

bull Recognize flexible progression pathways and nested qualifications

bull Financial subsidies for most disadvantaged students

Suite of responses

Influencing external environment

bull Continue community and family outreach programs to further develop responsive student support networks

bull Engage families and communities to broaden the understanding and experience of lsquogoing to universityrsquo

Internal environment

bull Offer flexible access to learning resources curriculum structures delivery modes and schedules

bull Create a sense of belonging through partnerships with students

bull Respond to studentsrsquo challenges by enabling constructive cycles of learning

bull Offer greater flexibility in learning amp assessment design amp strategies

Institutional actions

1 Encourage contact between students and academic staff

2 Develop reciprocity and cooperation between students

3 Encourage active learning

4 Give prompt feedback

5 Emphasize time on task

6 Communicate high expectations

7 Respect diverse talents and ways of learningChickering and Gamson 1987

For educators 7 Good Practice Principles

Conditions for Student Success

Clarity consistency and

high expectations

Timely support for the FYE in the classroom

Assessment amp feedback that

enables staff and students to

adjust behaviours

Involvement with peers and

staffVincent Tinto (2012) Completing College rethinking institutional action The University of Chicago Press Chicago

23

Student Engagement Success and Retention Maturity Model SESR-MM

httpstudentengagementmaturitymodelnet

Nelson Karen J Clarke John A Stoodley Ian D amp Creagh Tracy A (2013) Using a maturity model to build on the generational approach to student engagement practicesHigher Education Research and Development 34(2) pp351-367

Example SESR Maturity Model

63 Essential Institutional

Practices

SESR Maturity Model Content Summary

5 Categories 18 Processes 63 Practices (eg)Learning Assessment 4 Design feedback and relevant

Curricula 2 Designed for progress and participation

Teaching Techniques 4 Interactive simulates SW learning-centric

Pedagogical style 3 builds employability skills

Supporting Information about hellip 3 subjectsprograms milestones support

Services and resources 3 financial build capacity amp skills

People rich 3 local amp central advocacy peers

Belonging Interaction 4 inclusive intentional future focus social

Inclusive activities 4 cultural diverse cohorts int amp ext comm

Identity development 3 student and professional leadership confidence

Integrating Academic literacies 3 peer learning skills partnerships

Personal literacies 4 in curric social personal amp prof attributes

Activities (student-led) 5 fostered aligned monitor amp track progress x-inst

Resourcing Staff Development 5 ac sessional amp prof investment rec amp rew

Roles and responsibilities 3 ed tech defined workloads

Evidence base 3 available shared evaluated

Communication 2 online amp social media clear procedures

Learning environments 5 formal amp inform spaces resources timetabling

copy Higher Education Academy 2017

Enhancing Student Success in Education

Students as partners

bull HEA ndash Student engagement survey and toolkit

bull UK QAA ndash Student engagement in quality

bull SPARQS ndash Student Participation in Quality Scotland

bull In governance and decision making ndash Sally VarnhamUTS

bull In collaborative partnerships to enhance teaching and learning ndash Kelly Matthews UQ

Increasing evidence that Student Wellbeing Matters

httpmelbourne-csheunimelbeduauresearchexperienceenhancing-student-wellbeing2016-symposium-student-wellbeing-matters

httpemediarmiteduautitocontentstudent-lifecycle-model

Lizzio (2011) Five senses of success

But how do all

these lsquothingsrsquo work to influence student outcomes

1 Enhances students self belief2 Enables all students to work autonomously amp

together to build and feel competent and to 3 Builds social and cultural capital4 Supports transition into university (the FYE)5 Uses disciplinary knowledge to engage students6 Considers student well-being7 Adapts to changing student expectations8 Enables students to become active citizens

Focus on student engagement

2013 ndash Zepke Zepke amp Leach (2010)

Zepke (2013) Int J FYHE 4(2) pp1-14Zepke amp Leach (2010) ALHE 11(3) p169

ldquoAn enigmatic phenomenonrdquoValuable tool in examining an

enhancing the student experience

Solomonides Reid and Petcoz (2012)

ldquoA complex businessrdquoStudents investment in learning

Supportive institutions amp classroomsEnabling external environment

ldquoStudent engagement is complex with many

meanings and conceptual uncertaintiesrdquo

Ramsden amp Callender (2014)

The concept of engagement

ldquoThe time and effort students devote to activities that are empirically linked to desired outcomes of college and what institutions do to induce students to participate in these activities (Kuh (2001 2003 2009a) in Trowler 2010)

ldquothe interaction between the time effort and other relevant resources invested by both students and their institutions intended to optimise the student experience and enhance the learning outcomes and development of students and the performance and reputation of the institutionrdquo (Trowler 2010 p 3)

the behaviours thinking and emotions that lead to successful learning

(Reschly amp Christenson 2012)

Kahu amp Nelson (2017) Student engagement in the educational interface understanding the mechanisms of student success Higher Education and Development httpwwwtandfonlinecomdoifull1010800729436020171344197

Refined Conceptual Framework of Student Engagement

Figure 1 Refined conceptual framework of student engagement incorporating the educational interface

The Educational Interface

Student Engagement

AffectiveInterest

Enthusiasm

CognitiveDeep learning amp Self regulation

BehaviouralParticipationTime amp effort

Interaction

Self-efficacy

Kahu amp Nelson (2017)

Wellbeing

Belonging

Emotion

The mechanisms of student engagement

bull Explain how institutional course program initiativespracticesbehaviours lsquoworkrsquo for individual students

bull Provide a design brief for new initiativespractices

bull Enhance amp enrich learning outcomes for all students

bull And critically have the power to bull Mitigate previous and current disadvantage

bull Help address structural (external) challenges

bull Combat institutional characteristics influencing attrition

bull Change institutional culture

37

httpshapingtheregionalstudentexperiencecomau

RQ ndash how do institutional practices lsquoshapersquo the student experience

bull 8 Institutions

bull Analysis of existing data sets demographics UES GDS

bull Case Studies bull 110 participants (65 students 45 staff)

bull 90 hours of data collection (99 Interviews focus groups)

bull Amalgamated data ndash for cross case analysis

Research Overview

7 case studies 3113 NVivo codes

390 000 words 1934 cross codes

Structural influences

UniversityStudent

Adapted from Kahu E (2014) The International Journal of the First Year in Higher Education 5(2) 45-55

Framework for Student Engagement

Psychosocial influences

University(Emotion)Student

amp U lt-gt S relationships

Student Engagement

AffectCognitionBehaviour

Proximal consequences

AcademicSocial

Distal consequences

AcademicSocial

Currently input and output data only

Case Studies Curricula amp Co-curricular Initiatives

bull CSU ndash Online tools to enable joined up WPL

bull CQU ndash Early IAR-focused early ldquointerventionrdquo

bull FedUni ndash Access to student support

bull JCU ndash Peer to peer support

bull SCU ndash Enabling pathways

bull UNE ndash Building citizenship capability for in DE

bull USQ ndash Scaffolded discipline skills design in FY

bull USC ndash WIL in non professional programs

Institution Initiative context Case study key find i ng Good practice to shape the student experience

Charles Sturt UniversityWorkplace learning (WPL) program at

a regional university

Workplace learning shapes the student

experience

Use technologies to support relationship development among

students supervisors and academics and to strengthen work

place learning experiences

CQUniversityPre-enrolment interviews designed to

communicate program requirements

Early people-rich intervention

improves transition and fir

s

t y ear

retention

Begin studentsrsquo transition to university with personalised

two-way interaction to discuss studentsrsquo needs in relation to

inherent program requirements

Federation University

Australia

Centrally provided student academic

and transition support services and

programs (SSampPs)

Student support promotes 21st

Century student engagement in a

regional context

Select and support high-quality and enthusiastic Student

Leaders to facilitate positive interactions among less

experienced peers in the transition to university

James Cook UniversityPeer-to-peer student mentoring

program

Peer support and advising enhance

the student experience

Promote and resource mentor programs to support new

students as they negotiate the structural environment of the

university

Southern Cross UniversityPreparing for Success Program

(non-award enabling program)

Enabling pathways lead to successful

outcomes

Orient the curriculum and teaching in formal transition

programs to enable student success while supporting them to

manage life-load and other structural challenges

University of New England New England Award ProgramCitizenship and graduate attributes

enrich the student experience

Institutionalise adaptable extra curricular programs to inspire

students to engage with their communities as part of their

learning

University of Southern

Queensland

Compulsory firs t y ear core courses

that embed core online and university

literacies

Embedded and scaffolded course

design enhances studentsrsquo online

learning experiences

Commit to whole-of-program embedded approaches to

enhancing digital literacy and fluency with online teaching and

learning modes

University of the Sunshine

Coast

WIL when it is not an embedded

component of the program

Work integrated learning enhances

graduate capabilities employment and

career opportunities

Work with students to design opportunities for innovative

authentic work integrated learning in programs where there is

not an embedded placement component

Case studies

Each of the eight project partners conducted case studies investigating the student experience of initiatives in their institutions

httpshapingtheregionalstudentexperiencecomau

Compensatory

Effect

Positive psychosocial

influences increase

student engagement

and reduce the impact

of previous

disadvantage and

structural risk factors

What this means in practice is that initiatives

designed and implemented to strengthen the

student motivation skills identity and self-efficacy

will positively influence student engagement and

mitigate previous disadvantage

Evidence 50 of all the data were relevant

httpshapingtheregionalstudentexperiencecomau

1 Intentionally design and enact administrative practices including admissions pathways to ensure all students are able to participate fully in the universityrsquos formal and informal activities

2 Intentionally design all curricula and co-curricular activities to activate student motivation build academic skills promote discipline and student identity and develop studentsrsquo self-efficacy

3 Design and universally implement curricula and co-curricular interventions to ensure that previous disadvantage and structural risk factors are mitigated through systematic institutional practices that privilege behavioural cognitive and affective student engagement

4 Assure quality in learning teaching and

student experience practices measured by

positive student learning outcomes and

achievement and high levels of student

satisfaction and well-being

5 Focus within discipline curricula on

developing futurendashproof employability skills

including advanced digital literacy enterprise

skills and entrepreneurship

6 Minimise the socio-cultural incongruence

between communities and higher education

institutions through sustained attention to

cultural structural and practical organisational

change

7Provide access to information about

studentsrsquo movements over time and

among institutions

8Review the learner engagement scale in the SES to ensure the collection of data is

aligned with contemporary

understandings of student engagement

9Review indicators in the CEQ GDS and

(proposed) ESS to ensure the collection of

information about studentsrsquo engagement

experience and skills is aligned with the

key findings of this study

CONTEXTUAL amp SITUATIONAL INFLUENCES ON STUDENT SUCCESS

Keynote PresentationANZSSA amp ISANA Conference

7 December 2017

Professor Karen NelsonPro Vice-Chancellor (Students)

KN Publications on USC Research Bank

Page 8: CONTEXTUAL & SITUATIONAL INFLUENCES ON ...isana.proceedings.com.au/wp-content/uploads/2017/12/...CONTEXTUAL & SITUATIONAL INFLUENCES ON STUDENT SUCCESS Keynote Presentation ANZSSA

0

10

20

30

40

50

60

70

80

2005 2006 2007 208 2009 2010 2011 2012

Completion Rates () 2005-2015 Australian Domestic Bachelor Students

9 Year completion rate 6 Year completion rate 4 year completion rates

65867

736 736

474441

httpswwweducationgovaucompletion-rates-cohort-analyses

0

10

20

30

40

50

60

70

80Lo

w S

ES

Re

mo

teb

ackg

rou

nd

Dis

abili

ty

Ind

igen

ou

s

Co

mp

leti

on

rat

e (

)

RUN universities

Metro universities

9-year completion rates ndash by lsquoequityrsquo group and type of university

Nelson et al 2017 Understanding the completion patters of equity students in regional universities httpswwwncseheeduauwp-contentuploads201706Nelson-Completion-patternspdf

Australian Higher Ed ndash not an homogenous systemBoth structural amp functional diversitybull Critical differences in social financial amp cultural capital

(Devlin 2013 lsquoSocio-cultural incongruityrsquo)bull Different levels of academic preparedness well to

ldquounderservedrdquobull Different proportions of first in family amp equity group

studentsbull Different age profiles hellipbull Different socio-cultural amp geographical contextsbull Different institutional contexts

So what could explain these differences

Reject a Deficit Discourse(Lawrence 2005 Gale 2009 Devlin 2013)

Stop Problematising Students or Institutions

(Devlin 2013 Kift 2015)

Predictive Factorsamp Correlations

Exist But Are Not Directly Causal(Kahu amp Nelson 2017)

Time to bust some myths

Jan 2017 2005-2014 Cohort Completions Analysis

bull 4 year completion rate 451 (2010 cohort) and 45 (2011)

bull 9 year completion rate 736 (2005) and 735 (2006)

p7 Low proportion of variance ldquolikely to be many other factors not captured by the model that might account for completionrdquohellipmotivation hellip and resilience

httpswwweducationgovaucompletion-rates-cohort-analyses

June 2017 TEQSA

Characteristics of Aust HE providers and their relation to First Year attrition

Whole of sector model

bull Admission on VET basis

bull Lower of pgrad students

bull Smaller institutions

bull Lower senior academic staff

bull Higher part-time enrolments

688

June 2017 HESP Discussion Paper

ldquoImproving retention completion and success in HErdquo- Investigated the lsquocrisisrsquo in

attrition rates wrt- Poor admission standards- Students with low ATARs- DDS having delivered too

many students

- Crisis ndash what crisis ndash facts do no support assertions

Student Characteristic Variation explained

Institution 1883

Type of attendance (fullp-time) 494

Mode (int ext mm) 312

Age group lt20 20-24 25+ 266

Basis of admission 251

FoE 149

SES 029

Indigeneity 014

NESB 008

Gender 001

FULL MODEL 2255

Image httpwwwcomplexcomart-design201311banksy-greatest-worksfollow-your-dreams

A moral and ethical imperative to work out what is going on so we can provide the best possible opportunity

for students to succeed

httpssafeguardingstudentlearningnet

Nelson K Kift S amp Clarke J (2012) A transition pedagogy for student engagement and first year learning success and retention In Ian Solomonides Anna Reid and Peter Petocz (eds) Engaging with Learning in Higher Education (ELHE) Faringdon UK Libri Publishers

Student Factors

IndividualContextual

Students amp Staff

KnowledgeSkills

AttitudesActions

Input Presage Factors

Transformation Process

Output Product Factors

Institutional Experiences

Mediated by

curriculum amp co-

curricular activities

Institutional Context

CurriculumInstitution

Teacher Factors

IndividualContextual

Framing the Discussion

External Environment- Structural factors

bull Geographical location bull Near amp distant regional cf remote (Pollard 2017)bull Access to campus study location

bull Financial constraints financial stress bull Living affordabilitybull Access to regular and secure employment

bull Resources bull High-bandwidth internetbull Child care (student friendly)

bull Travelbull Time opportunity and $ cost practical distance

bull Inter-generational socio-cultural disadvantage amp poverty

bull Multiple equity group membershipbull Compounding impact

Nelson et al 2017 Understanding the completion patters of equity students in regional universities httpswwwncseheeduauwp-contentuploads201706Nelson-Completion-patternspdf

Political regulatory and policy responses (External to HE)

bull Increase investment in regional schools and pathways to tertiary opportunities

bull Continue to build partnerships to enhance regional infrastructure and communities

bull Focus on building economic stability in regional communities

bull Mitigate inter-generational disadvantage

bull Promote emotional wellbeing through compensating disadvantage

bull Establish and maintain constructive engagement with regional communities

bull Continue to support relevant research

bull Recognize flexible progression pathways and nested qualifications

bull Financial subsidies for most disadvantaged students

Suite of responses

Influencing external environment

bull Continue community and family outreach programs to further develop responsive student support networks

bull Engage families and communities to broaden the understanding and experience of lsquogoing to universityrsquo

Internal environment

bull Offer flexible access to learning resources curriculum structures delivery modes and schedules

bull Create a sense of belonging through partnerships with students

bull Respond to studentsrsquo challenges by enabling constructive cycles of learning

bull Offer greater flexibility in learning amp assessment design amp strategies

Institutional actions

1 Encourage contact between students and academic staff

2 Develop reciprocity and cooperation between students

3 Encourage active learning

4 Give prompt feedback

5 Emphasize time on task

6 Communicate high expectations

7 Respect diverse talents and ways of learningChickering and Gamson 1987

For educators 7 Good Practice Principles

Conditions for Student Success

Clarity consistency and

high expectations

Timely support for the FYE in the classroom

Assessment amp feedback that

enables staff and students to

adjust behaviours

Involvement with peers and

staffVincent Tinto (2012) Completing College rethinking institutional action The University of Chicago Press Chicago

23

Student Engagement Success and Retention Maturity Model SESR-MM

httpstudentengagementmaturitymodelnet

Nelson Karen J Clarke John A Stoodley Ian D amp Creagh Tracy A (2013) Using a maturity model to build on the generational approach to student engagement practicesHigher Education Research and Development 34(2) pp351-367

Example SESR Maturity Model

63 Essential Institutional

Practices

SESR Maturity Model Content Summary

5 Categories 18 Processes 63 Practices (eg)Learning Assessment 4 Design feedback and relevant

Curricula 2 Designed for progress and participation

Teaching Techniques 4 Interactive simulates SW learning-centric

Pedagogical style 3 builds employability skills

Supporting Information about hellip 3 subjectsprograms milestones support

Services and resources 3 financial build capacity amp skills

People rich 3 local amp central advocacy peers

Belonging Interaction 4 inclusive intentional future focus social

Inclusive activities 4 cultural diverse cohorts int amp ext comm

Identity development 3 student and professional leadership confidence

Integrating Academic literacies 3 peer learning skills partnerships

Personal literacies 4 in curric social personal amp prof attributes

Activities (student-led) 5 fostered aligned monitor amp track progress x-inst

Resourcing Staff Development 5 ac sessional amp prof investment rec amp rew

Roles and responsibilities 3 ed tech defined workloads

Evidence base 3 available shared evaluated

Communication 2 online amp social media clear procedures

Learning environments 5 formal amp inform spaces resources timetabling

copy Higher Education Academy 2017

Enhancing Student Success in Education

Students as partners

bull HEA ndash Student engagement survey and toolkit

bull UK QAA ndash Student engagement in quality

bull SPARQS ndash Student Participation in Quality Scotland

bull In governance and decision making ndash Sally VarnhamUTS

bull In collaborative partnerships to enhance teaching and learning ndash Kelly Matthews UQ

Increasing evidence that Student Wellbeing Matters

httpmelbourne-csheunimelbeduauresearchexperienceenhancing-student-wellbeing2016-symposium-student-wellbeing-matters

httpemediarmiteduautitocontentstudent-lifecycle-model

Lizzio (2011) Five senses of success

But how do all

these lsquothingsrsquo work to influence student outcomes

1 Enhances students self belief2 Enables all students to work autonomously amp

together to build and feel competent and to 3 Builds social and cultural capital4 Supports transition into university (the FYE)5 Uses disciplinary knowledge to engage students6 Considers student well-being7 Adapts to changing student expectations8 Enables students to become active citizens

Focus on student engagement

2013 ndash Zepke Zepke amp Leach (2010)

Zepke (2013) Int J FYHE 4(2) pp1-14Zepke amp Leach (2010) ALHE 11(3) p169

ldquoAn enigmatic phenomenonrdquoValuable tool in examining an

enhancing the student experience

Solomonides Reid and Petcoz (2012)

ldquoA complex businessrdquoStudents investment in learning

Supportive institutions amp classroomsEnabling external environment

ldquoStudent engagement is complex with many

meanings and conceptual uncertaintiesrdquo

Ramsden amp Callender (2014)

The concept of engagement

ldquoThe time and effort students devote to activities that are empirically linked to desired outcomes of college and what institutions do to induce students to participate in these activities (Kuh (2001 2003 2009a) in Trowler 2010)

ldquothe interaction between the time effort and other relevant resources invested by both students and their institutions intended to optimise the student experience and enhance the learning outcomes and development of students and the performance and reputation of the institutionrdquo (Trowler 2010 p 3)

the behaviours thinking and emotions that lead to successful learning

(Reschly amp Christenson 2012)

Kahu amp Nelson (2017) Student engagement in the educational interface understanding the mechanisms of student success Higher Education and Development httpwwwtandfonlinecomdoifull1010800729436020171344197

Refined Conceptual Framework of Student Engagement

Figure 1 Refined conceptual framework of student engagement incorporating the educational interface

The Educational Interface

Student Engagement

AffectiveInterest

Enthusiasm

CognitiveDeep learning amp Self regulation

BehaviouralParticipationTime amp effort

Interaction

Self-efficacy

Kahu amp Nelson (2017)

Wellbeing

Belonging

Emotion

The mechanisms of student engagement

bull Explain how institutional course program initiativespracticesbehaviours lsquoworkrsquo for individual students

bull Provide a design brief for new initiativespractices

bull Enhance amp enrich learning outcomes for all students

bull And critically have the power to bull Mitigate previous and current disadvantage

bull Help address structural (external) challenges

bull Combat institutional characteristics influencing attrition

bull Change institutional culture

37

httpshapingtheregionalstudentexperiencecomau

RQ ndash how do institutional practices lsquoshapersquo the student experience

bull 8 Institutions

bull Analysis of existing data sets demographics UES GDS

bull Case Studies bull 110 participants (65 students 45 staff)

bull 90 hours of data collection (99 Interviews focus groups)

bull Amalgamated data ndash for cross case analysis

Research Overview

7 case studies 3113 NVivo codes

390 000 words 1934 cross codes

Structural influences

UniversityStudent

Adapted from Kahu E (2014) The International Journal of the First Year in Higher Education 5(2) 45-55

Framework for Student Engagement

Psychosocial influences

University(Emotion)Student

amp U lt-gt S relationships

Student Engagement

AffectCognitionBehaviour

Proximal consequences

AcademicSocial

Distal consequences

AcademicSocial

Currently input and output data only

Case Studies Curricula amp Co-curricular Initiatives

bull CSU ndash Online tools to enable joined up WPL

bull CQU ndash Early IAR-focused early ldquointerventionrdquo

bull FedUni ndash Access to student support

bull JCU ndash Peer to peer support

bull SCU ndash Enabling pathways

bull UNE ndash Building citizenship capability for in DE

bull USQ ndash Scaffolded discipline skills design in FY

bull USC ndash WIL in non professional programs

Institution Initiative context Case study key find i ng Good practice to shape the student experience

Charles Sturt UniversityWorkplace learning (WPL) program at

a regional university

Workplace learning shapes the student

experience

Use technologies to support relationship development among

students supervisors and academics and to strengthen work

place learning experiences

CQUniversityPre-enrolment interviews designed to

communicate program requirements

Early people-rich intervention

improves transition and fir

s

t y ear

retention

Begin studentsrsquo transition to university with personalised

two-way interaction to discuss studentsrsquo needs in relation to

inherent program requirements

Federation University

Australia

Centrally provided student academic

and transition support services and

programs (SSampPs)

Student support promotes 21st

Century student engagement in a

regional context

Select and support high-quality and enthusiastic Student

Leaders to facilitate positive interactions among less

experienced peers in the transition to university

James Cook UniversityPeer-to-peer student mentoring

program

Peer support and advising enhance

the student experience

Promote and resource mentor programs to support new

students as they negotiate the structural environment of the

university

Southern Cross UniversityPreparing for Success Program

(non-award enabling program)

Enabling pathways lead to successful

outcomes

Orient the curriculum and teaching in formal transition

programs to enable student success while supporting them to

manage life-load and other structural challenges

University of New England New England Award ProgramCitizenship and graduate attributes

enrich the student experience

Institutionalise adaptable extra curricular programs to inspire

students to engage with their communities as part of their

learning

University of Southern

Queensland

Compulsory firs t y ear core courses

that embed core online and university

literacies

Embedded and scaffolded course

design enhances studentsrsquo online

learning experiences

Commit to whole-of-program embedded approaches to

enhancing digital literacy and fluency with online teaching and

learning modes

University of the Sunshine

Coast

WIL when it is not an embedded

component of the program

Work integrated learning enhances

graduate capabilities employment and

career opportunities

Work with students to design opportunities for innovative

authentic work integrated learning in programs where there is

not an embedded placement component

Case studies

Each of the eight project partners conducted case studies investigating the student experience of initiatives in their institutions

httpshapingtheregionalstudentexperiencecomau

Compensatory

Effect

Positive psychosocial

influences increase

student engagement

and reduce the impact

of previous

disadvantage and

structural risk factors

What this means in practice is that initiatives

designed and implemented to strengthen the

student motivation skills identity and self-efficacy

will positively influence student engagement and

mitigate previous disadvantage

Evidence 50 of all the data were relevant

httpshapingtheregionalstudentexperiencecomau

1 Intentionally design and enact administrative practices including admissions pathways to ensure all students are able to participate fully in the universityrsquos formal and informal activities

2 Intentionally design all curricula and co-curricular activities to activate student motivation build academic skills promote discipline and student identity and develop studentsrsquo self-efficacy

3 Design and universally implement curricula and co-curricular interventions to ensure that previous disadvantage and structural risk factors are mitigated through systematic institutional practices that privilege behavioural cognitive and affective student engagement

4 Assure quality in learning teaching and

student experience practices measured by

positive student learning outcomes and

achievement and high levels of student

satisfaction and well-being

5 Focus within discipline curricula on

developing futurendashproof employability skills

including advanced digital literacy enterprise

skills and entrepreneurship

6 Minimise the socio-cultural incongruence

between communities and higher education

institutions through sustained attention to

cultural structural and practical organisational

change

7Provide access to information about

studentsrsquo movements over time and

among institutions

8Review the learner engagement scale in the SES to ensure the collection of data is

aligned with contemporary

understandings of student engagement

9Review indicators in the CEQ GDS and

(proposed) ESS to ensure the collection of

information about studentsrsquo engagement

experience and skills is aligned with the

key findings of this study

CONTEXTUAL amp SITUATIONAL INFLUENCES ON STUDENT SUCCESS

Keynote PresentationANZSSA amp ISANA Conference

7 December 2017

Professor Karen NelsonPro Vice-Chancellor (Students)

KN Publications on USC Research Bank

Page 9: CONTEXTUAL & SITUATIONAL INFLUENCES ON ...isana.proceedings.com.au/wp-content/uploads/2017/12/...CONTEXTUAL & SITUATIONAL INFLUENCES ON STUDENT SUCCESS Keynote Presentation ANZSSA

0

10

20

30

40

50

60

70

80Lo

w S

ES

Re

mo

teb

ackg

rou

nd

Dis

abili

ty

Ind

igen

ou

s

Co

mp

leti

on

rat

e (

)

RUN universities

Metro universities

9-year completion rates ndash by lsquoequityrsquo group and type of university

Nelson et al 2017 Understanding the completion patters of equity students in regional universities httpswwwncseheeduauwp-contentuploads201706Nelson-Completion-patternspdf

Australian Higher Ed ndash not an homogenous systemBoth structural amp functional diversitybull Critical differences in social financial amp cultural capital

(Devlin 2013 lsquoSocio-cultural incongruityrsquo)bull Different levels of academic preparedness well to

ldquounderservedrdquobull Different proportions of first in family amp equity group

studentsbull Different age profiles hellipbull Different socio-cultural amp geographical contextsbull Different institutional contexts

So what could explain these differences

Reject a Deficit Discourse(Lawrence 2005 Gale 2009 Devlin 2013)

Stop Problematising Students or Institutions

(Devlin 2013 Kift 2015)

Predictive Factorsamp Correlations

Exist But Are Not Directly Causal(Kahu amp Nelson 2017)

Time to bust some myths

Jan 2017 2005-2014 Cohort Completions Analysis

bull 4 year completion rate 451 (2010 cohort) and 45 (2011)

bull 9 year completion rate 736 (2005) and 735 (2006)

p7 Low proportion of variance ldquolikely to be many other factors not captured by the model that might account for completionrdquohellipmotivation hellip and resilience

httpswwweducationgovaucompletion-rates-cohort-analyses

June 2017 TEQSA

Characteristics of Aust HE providers and their relation to First Year attrition

Whole of sector model

bull Admission on VET basis

bull Lower of pgrad students

bull Smaller institutions

bull Lower senior academic staff

bull Higher part-time enrolments

688

June 2017 HESP Discussion Paper

ldquoImproving retention completion and success in HErdquo- Investigated the lsquocrisisrsquo in

attrition rates wrt- Poor admission standards- Students with low ATARs- DDS having delivered too

many students

- Crisis ndash what crisis ndash facts do no support assertions

Student Characteristic Variation explained

Institution 1883

Type of attendance (fullp-time) 494

Mode (int ext mm) 312

Age group lt20 20-24 25+ 266

Basis of admission 251

FoE 149

SES 029

Indigeneity 014

NESB 008

Gender 001

FULL MODEL 2255

Image httpwwwcomplexcomart-design201311banksy-greatest-worksfollow-your-dreams

A moral and ethical imperative to work out what is going on so we can provide the best possible opportunity

for students to succeed

httpssafeguardingstudentlearningnet

Nelson K Kift S amp Clarke J (2012) A transition pedagogy for student engagement and first year learning success and retention In Ian Solomonides Anna Reid and Peter Petocz (eds) Engaging with Learning in Higher Education (ELHE) Faringdon UK Libri Publishers

Student Factors

IndividualContextual

Students amp Staff

KnowledgeSkills

AttitudesActions

Input Presage Factors

Transformation Process

Output Product Factors

Institutional Experiences

Mediated by

curriculum amp co-

curricular activities

Institutional Context

CurriculumInstitution

Teacher Factors

IndividualContextual

Framing the Discussion

External Environment- Structural factors

bull Geographical location bull Near amp distant regional cf remote (Pollard 2017)bull Access to campus study location

bull Financial constraints financial stress bull Living affordabilitybull Access to regular and secure employment

bull Resources bull High-bandwidth internetbull Child care (student friendly)

bull Travelbull Time opportunity and $ cost practical distance

bull Inter-generational socio-cultural disadvantage amp poverty

bull Multiple equity group membershipbull Compounding impact

Nelson et al 2017 Understanding the completion patters of equity students in regional universities httpswwwncseheeduauwp-contentuploads201706Nelson-Completion-patternspdf

Political regulatory and policy responses (External to HE)

bull Increase investment in regional schools and pathways to tertiary opportunities

bull Continue to build partnerships to enhance regional infrastructure and communities

bull Focus on building economic stability in regional communities

bull Mitigate inter-generational disadvantage

bull Promote emotional wellbeing through compensating disadvantage

bull Establish and maintain constructive engagement with regional communities

bull Continue to support relevant research

bull Recognize flexible progression pathways and nested qualifications

bull Financial subsidies for most disadvantaged students

Suite of responses

Influencing external environment

bull Continue community and family outreach programs to further develop responsive student support networks

bull Engage families and communities to broaden the understanding and experience of lsquogoing to universityrsquo

Internal environment

bull Offer flexible access to learning resources curriculum structures delivery modes and schedules

bull Create a sense of belonging through partnerships with students

bull Respond to studentsrsquo challenges by enabling constructive cycles of learning

bull Offer greater flexibility in learning amp assessment design amp strategies

Institutional actions

1 Encourage contact between students and academic staff

2 Develop reciprocity and cooperation between students

3 Encourage active learning

4 Give prompt feedback

5 Emphasize time on task

6 Communicate high expectations

7 Respect diverse talents and ways of learningChickering and Gamson 1987

For educators 7 Good Practice Principles

Conditions for Student Success

Clarity consistency and

high expectations

Timely support for the FYE in the classroom

Assessment amp feedback that

enables staff and students to

adjust behaviours

Involvement with peers and

staffVincent Tinto (2012) Completing College rethinking institutional action The University of Chicago Press Chicago

23

Student Engagement Success and Retention Maturity Model SESR-MM

httpstudentengagementmaturitymodelnet

Nelson Karen J Clarke John A Stoodley Ian D amp Creagh Tracy A (2013) Using a maturity model to build on the generational approach to student engagement practicesHigher Education Research and Development 34(2) pp351-367

Example SESR Maturity Model

63 Essential Institutional

Practices

SESR Maturity Model Content Summary

5 Categories 18 Processes 63 Practices (eg)Learning Assessment 4 Design feedback and relevant

Curricula 2 Designed for progress and participation

Teaching Techniques 4 Interactive simulates SW learning-centric

Pedagogical style 3 builds employability skills

Supporting Information about hellip 3 subjectsprograms milestones support

Services and resources 3 financial build capacity amp skills

People rich 3 local amp central advocacy peers

Belonging Interaction 4 inclusive intentional future focus social

Inclusive activities 4 cultural diverse cohorts int amp ext comm

Identity development 3 student and professional leadership confidence

Integrating Academic literacies 3 peer learning skills partnerships

Personal literacies 4 in curric social personal amp prof attributes

Activities (student-led) 5 fostered aligned monitor amp track progress x-inst

Resourcing Staff Development 5 ac sessional amp prof investment rec amp rew

Roles and responsibilities 3 ed tech defined workloads

Evidence base 3 available shared evaluated

Communication 2 online amp social media clear procedures

Learning environments 5 formal amp inform spaces resources timetabling

copy Higher Education Academy 2017

Enhancing Student Success in Education

Students as partners

bull HEA ndash Student engagement survey and toolkit

bull UK QAA ndash Student engagement in quality

bull SPARQS ndash Student Participation in Quality Scotland

bull In governance and decision making ndash Sally VarnhamUTS

bull In collaborative partnerships to enhance teaching and learning ndash Kelly Matthews UQ

Increasing evidence that Student Wellbeing Matters

httpmelbourne-csheunimelbeduauresearchexperienceenhancing-student-wellbeing2016-symposium-student-wellbeing-matters

httpemediarmiteduautitocontentstudent-lifecycle-model

Lizzio (2011) Five senses of success

But how do all

these lsquothingsrsquo work to influence student outcomes

1 Enhances students self belief2 Enables all students to work autonomously amp

together to build and feel competent and to 3 Builds social and cultural capital4 Supports transition into university (the FYE)5 Uses disciplinary knowledge to engage students6 Considers student well-being7 Adapts to changing student expectations8 Enables students to become active citizens

Focus on student engagement

2013 ndash Zepke Zepke amp Leach (2010)

Zepke (2013) Int J FYHE 4(2) pp1-14Zepke amp Leach (2010) ALHE 11(3) p169

ldquoAn enigmatic phenomenonrdquoValuable tool in examining an

enhancing the student experience

Solomonides Reid and Petcoz (2012)

ldquoA complex businessrdquoStudents investment in learning

Supportive institutions amp classroomsEnabling external environment

ldquoStudent engagement is complex with many

meanings and conceptual uncertaintiesrdquo

Ramsden amp Callender (2014)

The concept of engagement

ldquoThe time and effort students devote to activities that are empirically linked to desired outcomes of college and what institutions do to induce students to participate in these activities (Kuh (2001 2003 2009a) in Trowler 2010)

ldquothe interaction between the time effort and other relevant resources invested by both students and their institutions intended to optimise the student experience and enhance the learning outcomes and development of students and the performance and reputation of the institutionrdquo (Trowler 2010 p 3)

the behaviours thinking and emotions that lead to successful learning

(Reschly amp Christenson 2012)

Kahu amp Nelson (2017) Student engagement in the educational interface understanding the mechanisms of student success Higher Education and Development httpwwwtandfonlinecomdoifull1010800729436020171344197

Refined Conceptual Framework of Student Engagement

Figure 1 Refined conceptual framework of student engagement incorporating the educational interface

The Educational Interface

Student Engagement

AffectiveInterest

Enthusiasm

CognitiveDeep learning amp Self regulation

BehaviouralParticipationTime amp effort

Interaction

Self-efficacy

Kahu amp Nelson (2017)

Wellbeing

Belonging

Emotion

The mechanisms of student engagement

bull Explain how institutional course program initiativespracticesbehaviours lsquoworkrsquo for individual students

bull Provide a design brief for new initiativespractices

bull Enhance amp enrich learning outcomes for all students

bull And critically have the power to bull Mitigate previous and current disadvantage

bull Help address structural (external) challenges

bull Combat institutional characteristics influencing attrition

bull Change institutional culture

37

httpshapingtheregionalstudentexperiencecomau

RQ ndash how do institutional practices lsquoshapersquo the student experience

bull 8 Institutions

bull Analysis of existing data sets demographics UES GDS

bull Case Studies bull 110 participants (65 students 45 staff)

bull 90 hours of data collection (99 Interviews focus groups)

bull Amalgamated data ndash for cross case analysis

Research Overview

7 case studies 3113 NVivo codes

390 000 words 1934 cross codes

Structural influences

UniversityStudent

Adapted from Kahu E (2014) The International Journal of the First Year in Higher Education 5(2) 45-55

Framework for Student Engagement

Psychosocial influences

University(Emotion)Student

amp U lt-gt S relationships

Student Engagement

AffectCognitionBehaviour

Proximal consequences

AcademicSocial

Distal consequences

AcademicSocial

Currently input and output data only

Case Studies Curricula amp Co-curricular Initiatives

bull CSU ndash Online tools to enable joined up WPL

bull CQU ndash Early IAR-focused early ldquointerventionrdquo

bull FedUni ndash Access to student support

bull JCU ndash Peer to peer support

bull SCU ndash Enabling pathways

bull UNE ndash Building citizenship capability for in DE

bull USQ ndash Scaffolded discipline skills design in FY

bull USC ndash WIL in non professional programs

Institution Initiative context Case study key find i ng Good practice to shape the student experience

Charles Sturt UniversityWorkplace learning (WPL) program at

a regional university

Workplace learning shapes the student

experience

Use technologies to support relationship development among

students supervisors and academics and to strengthen work

place learning experiences

CQUniversityPre-enrolment interviews designed to

communicate program requirements

Early people-rich intervention

improves transition and fir

s

t y ear

retention

Begin studentsrsquo transition to university with personalised

two-way interaction to discuss studentsrsquo needs in relation to

inherent program requirements

Federation University

Australia

Centrally provided student academic

and transition support services and

programs (SSampPs)

Student support promotes 21st

Century student engagement in a

regional context

Select and support high-quality and enthusiastic Student

Leaders to facilitate positive interactions among less

experienced peers in the transition to university

James Cook UniversityPeer-to-peer student mentoring

program

Peer support and advising enhance

the student experience

Promote and resource mentor programs to support new

students as they negotiate the structural environment of the

university

Southern Cross UniversityPreparing for Success Program

(non-award enabling program)

Enabling pathways lead to successful

outcomes

Orient the curriculum and teaching in formal transition

programs to enable student success while supporting them to

manage life-load and other structural challenges

University of New England New England Award ProgramCitizenship and graduate attributes

enrich the student experience

Institutionalise adaptable extra curricular programs to inspire

students to engage with their communities as part of their

learning

University of Southern

Queensland

Compulsory firs t y ear core courses

that embed core online and university

literacies

Embedded and scaffolded course

design enhances studentsrsquo online

learning experiences

Commit to whole-of-program embedded approaches to

enhancing digital literacy and fluency with online teaching and

learning modes

University of the Sunshine

Coast

WIL when it is not an embedded

component of the program

Work integrated learning enhances

graduate capabilities employment and

career opportunities

Work with students to design opportunities for innovative

authentic work integrated learning in programs where there is

not an embedded placement component

Case studies

Each of the eight project partners conducted case studies investigating the student experience of initiatives in their institutions

httpshapingtheregionalstudentexperiencecomau

Compensatory

Effect

Positive psychosocial

influences increase

student engagement

and reduce the impact

of previous

disadvantage and

structural risk factors

What this means in practice is that initiatives

designed and implemented to strengthen the

student motivation skills identity and self-efficacy

will positively influence student engagement and

mitigate previous disadvantage

Evidence 50 of all the data were relevant

httpshapingtheregionalstudentexperiencecomau

1 Intentionally design and enact administrative practices including admissions pathways to ensure all students are able to participate fully in the universityrsquos formal and informal activities

2 Intentionally design all curricula and co-curricular activities to activate student motivation build academic skills promote discipline and student identity and develop studentsrsquo self-efficacy

3 Design and universally implement curricula and co-curricular interventions to ensure that previous disadvantage and structural risk factors are mitigated through systematic institutional practices that privilege behavioural cognitive and affective student engagement

4 Assure quality in learning teaching and

student experience practices measured by

positive student learning outcomes and

achievement and high levels of student

satisfaction and well-being

5 Focus within discipline curricula on

developing futurendashproof employability skills

including advanced digital literacy enterprise

skills and entrepreneurship

6 Minimise the socio-cultural incongruence

between communities and higher education

institutions through sustained attention to

cultural structural and practical organisational

change

7Provide access to information about

studentsrsquo movements over time and

among institutions

8Review the learner engagement scale in the SES to ensure the collection of data is

aligned with contemporary

understandings of student engagement

9Review indicators in the CEQ GDS and

(proposed) ESS to ensure the collection of

information about studentsrsquo engagement

experience and skills is aligned with the

key findings of this study

CONTEXTUAL amp SITUATIONAL INFLUENCES ON STUDENT SUCCESS

Keynote PresentationANZSSA amp ISANA Conference

7 December 2017

Professor Karen NelsonPro Vice-Chancellor (Students)

KN Publications on USC Research Bank

Page 10: CONTEXTUAL & SITUATIONAL INFLUENCES ON ...isana.proceedings.com.au/wp-content/uploads/2017/12/...CONTEXTUAL & SITUATIONAL INFLUENCES ON STUDENT SUCCESS Keynote Presentation ANZSSA

Australian Higher Ed ndash not an homogenous systemBoth structural amp functional diversitybull Critical differences in social financial amp cultural capital

(Devlin 2013 lsquoSocio-cultural incongruityrsquo)bull Different levels of academic preparedness well to

ldquounderservedrdquobull Different proportions of first in family amp equity group

studentsbull Different age profiles hellipbull Different socio-cultural amp geographical contextsbull Different institutional contexts

So what could explain these differences

Reject a Deficit Discourse(Lawrence 2005 Gale 2009 Devlin 2013)

Stop Problematising Students or Institutions

(Devlin 2013 Kift 2015)

Predictive Factorsamp Correlations

Exist But Are Not Directly Causal(Kahu amp Nelson 2017)

Time to bust some myths

Jan 2017 2005-2014 Cohort Completions Analysis

bull 4 year completion rate 451 (2010 cohort) and 45 (2011)

bull 9 year completion rate 736 (2005) and 735 (2006)

p7 Low proportion of variance ldquolikely to be many other factors not captured by the model that might account for completionrdquohellipmotivation hellip and resilience

httpswwweducationgovaucompletion-rates-cohort-analyses

June 2017 TEQSA

Characteristics of Aust HE providers and their relation to First Year attrition

Whole of sector model

bull Admission on VET basis

bull Lower of pgrad students

bull Smaller institutions

bull Lower senior academic staff

bull Higher part-time enrolments

688

June 2017 HESP Discussion Paper

ldquoImproving retention completion and success in HErdquo- Investigated the lsquocrisisrsquo in

attrition rates wrt- Poor admission standards- Students with low ATARs- DDS having delivered too

many students

- Crisis ndash what crisis ndash facts do no support assertions

Student Characteristic Variation explained

Institution 1883

Type of attendance (fullp-time) 494

Mode (int ext mm) 312

Age group lt20 20-24 25+ 266

Basis of admission 251

FoE 149

SES 029

Indigeneity 014

NESB 008

Gender 001

FULL MODEL 2255

Image httpwwwcomplexcomart-design201311banksy-greatest-worksfollow-your-dreams

A moral and ethical imperative to work out what is going on so we can provide the best possible opportunity

for students to succeed

httpssafeguardingstudentlearningnet

Nelson K Kift S amp Clarke J (2012) A transition pedagogy for student engagement and first year learning success and retention In Ian Solomonides Anna Reid and Peter Petocz (eds) Engaging with Learning in Higher Education (ELHE) Faringdon UK Libri Publishers

Student Factors

IndividualContextual

Students amp Staff

KnowledgeSkills

AttitudesActions

Input Presage Factors

Transformation Process

Output Product Factors

Institutional Experiences

Mediated by

curriculum amp co-

curricular activities

Institutional Context

CurriculumInstitution

Teacher Factors

IndividualContextual

Framing the Discussion

External Environment- Structural factors

bull Geographical location bull Near amp distant regional cf remote (Pollard 2017)bull Access to campus study location

bull Financial constraints financial stress bull Living affordabilitybull Access to regular and secure employment

bull Resources bull High-bandwidth internetbull Child care (student friendly)

bull Travelbull Time opportunity and $ cost practical distance

bull Inter-generational socio-cultural disadvantage amp poverty

bull Multiple equity group membershipbull Compounding impact

Nelson et al 2017 Understanding the completion patters of equity students in regional universities httpswwwncseheeduauwp-contentuploads201706Nelson-Completion-patternspdf

Political regulatory and policy responses (External to HE)

bull Increase investment in regional schools and pathways to tertiary opportunities

bull Continue to build partnerships to enhance regional infrastructure and communities

bull Focus on building economic stability in regional communities

bull Mitigate inter-generational disadvantage

bull Promote emotional wellbeing through compensating disadvantage

bull Establish and maintain constructive engagement with regional communities

bull Continue to support relevant research

bull Recognize flexible progression pathways and nested qualifications

bull Financial subsidies for most disadvantaged students

Suite of responses

Influencing external environment

bull Continue community and family outreach programs to further develop responsive student support networks

bull Engage families and communities to broaden the understanding and experience of lsquogoing to universityrsquo

Internal environment

bull Offer flexible access to learning resources curriculum structures delivery modes and schedules

bull Create a sense of belonging through partnerships with students

bull Respond to studentsrsquo challenges by enabling constructive cycles of learning

bull Offer greater flexibility in learning amp assessment design amp strategies

Institutional actions

1 Encourage contact between students and academic staff

2 Develop reciprocity and cooperation between students

3 Encourage active learning

4 Give prompt feedback

5 Emphasize time on task

6 Communicate high expectations

7 Respect diverse talents and ways of learningChickering and Gamson 1987

For educators 7 Good Practice Principles

Conditions for Student Success

Clarity consistency and

high expectations

Timely support for the FYE in the classroom

Assessment amp feedback that

enables staff and students to

adjust behaviours

Involvement with peers and

staffVincent Tinto (2012) Completing College rethinking institutional action The University of Chicago Press Chicago

23

Student Engagement Success and Retention Maturity Model SESR-MM

httpstudentengagementmaturitymodelnet

Nelson Karen J Clarke John A Stoodley Ian D amp Creagh Tracy A (2013) Using a maturity model to build on the generational approach to student engagement practicesHigher Education Research and Development 34(2) pp351-367

Example SESR Maturity Model

63 Essential Institutional

Practices

SESR Maturity Model Content Summary

5 Categories 18 Processes 63 Practices (eg)Learning Assessment 4 Design feedback and relevant

Curricula 2 Designed for progress and participation

Teaching Techniques 4 Interactive simulates SW learning-centric

Pedagogical style 3 builds employability skills

Supporting Information about hellip 3 subjectsprograms milestones support

Services and resources 3 financial build capacity amp skills

People rich 3 local amp central advocacy peers

Belonging Interaction 4 inclusive intentional future focus social

Inclusive activities 4 cultural diverse cohorts int amp ext comm

Identity development 3 student and professional leadership confidence

Integrating Academic literacies 3 peer learning skills partnerships

Personal literacies 4 in curric social personal amp prof attributes

Activities (student-led) 5 fostered aligned monitor amp track progress x-inst

Resourcing Staff Development 5 ac sessional amp prof investment rec amp rew

Roles and responsibilities 3 ed tech defined workloads

Evidence base 3 available shared evaluated

Communication 2 online amp social media clear procedures

Learning environments 5 formal amp inform spaces resources timetabling

copy Higher Education Academy 2017

Enhancing Student Success in Education

Students as partners

bull HEA ndash Student engagement survey and toolkit

bull UK QAA ndash Student engagement in quality

bull SPARQS ndash Student Participation in Quality Scotland

bull In governance and decision making ndash Sally VarnhamUTS

bull In collaborative partnerships to enhance teaching and learning ndash Kelly Matthews UQ

Increasing evidence that Student Wellbeing Matters

httpmelbourne-csheunimelbeduauresearchexperienceenhancing-student-wellbeing2016-symposium-student-wellbeing-matters

httpemediarmiteduautitocontentstudent-lifecycle-model

Lizzio (2011) Five senses of success

But how do all

these lsquothingsrsquo work to influence student outcomes

1 Enhances students self belief2 Enables all students to work autonomously amp

together to build and feel competent and to 3 Builds social and cultural capital4 Supports transition into university (the FYE)5 Uses disciplinary knowledge to engage students6 Considers student well-being7 Adapts to changing student expectations8 Enables students to become active citizens

Focus on student engagement

2013 ndash Zepke Zepke amp Leach (2010)

Zepke (2013) Int J FYHE 4(2) pp1-14Zepke amp Leach (2010) ALHE 11(3) p169

ldquoAn enigmatic phenomenonrdquoValuable tool in examining an

enhancing the student experience

Solomonides Reid and Petcoz (2012)

ldquoA complex businessrdquoStudents investment in learning

Supportive institutions amp classroomsEnabling external environment

ldquoStudent engagement is complex with many

meanings and conceptual uncertaintiesrdquo

Ramsden amp Callender (2014)

The concept of engagement

ldquoThe time and effort students devote to activities that are empirically linked to desired outcomes of college and what institutions do to induce students to participate in these activities (Kuh (2001 2003 2009a) in Trowler 2010)

ldquothe interaction between the time effort and other relevant resources invested by both students and their institutions intended to optimise the student experience and enhance the learning outcomes and development of students and the performance and reputation of the institutionrdquo (Trowler 2010 p 3)

the behaviours thinking and emotions that lead to successful learning

(Reschly amp Christenson 2012)

Kahu amp Nelson (2017) Student engagement in the educational interface understanding the mechanisms of student success Higher Education and Development httpwwwtandfonlinecomdoifull1010800729436020171344197

Refined Conceptual Framework of Student Engagement

Figure 1 Refined conceptual framework of student engagement incorporating the educational interface

The Educational Interface

Student Engagement

AffectiveInterest

Enthusiasm

CognitiveDeep learning amp Self regulation

BehaviouralParticipationTime amp effort

Interaction

Self-efficacy

Kahu amp Nelson (2017)

Wellbeing

Belonging

Emotion

The mechanisms of student engagement

bull Explain how institutional course program initiativespracticesbehaviours lsquoworkrsquo for individual students

bull Provide a design brief for new initiativespractices

bull Enhance amp enrich learning outcomes for all students

bull And critically have the power to bull Mitigate previous and current disadvantage

bull Help address structural (external) challenges

bull Combat institutional characteristics influencing attrition

bull Change institutional culture

37

httpshapingtheregionalstudentexperiencecomau

RQ ndash how do institutional practices lsquoshapersquo the student experience

bull 8 Institutions

bull Analysis of existing data sets demographics UES GDS

bull Case Studies bull 110 participants (65 students 45 staff)

bull 90 hours of data collection (99 Interviews focus groups)

bull Amalgamated data ndash for cross case analysis

Research Overview

7 case studies 3113 NVivo codes

390 000 words 1934 cross codes

Structural influences

UniversityStudent

Adapted from Kahu E (2014) The International Journal of the First Year in Higher Education 5(2) 45-55

Framework for Student Engagement

Psychosocial influences

University(Emotion)Student

amp U lt-gt S relationships

Student Engagement

AffectCognitionBehaviour

Proximal consequences

AcademicSocial

Distal consequences

AcademicSocial

Currently input and output data only

Case Studies Curricula amp Co-curricular Initiatives

bull CSU ndash Online tools to enable joined up WPL

bull CQU ndash Early IAR-focused early ldquointerventionrdquo

bull FedUni ndash Access to student support

bull JCU ndash Peer to peer support

bull SCU ndash Enabling pathways

bull UNE ndash Building citizenship capability for in DE

bull USQ ndash Scaffolded discipline skills design in FY

bull USC ndash WIL in non professional programs

Institution Initiative context Case study key find i ng Good practice to shape the student experience

Charles Sturt UniversityWorkplace learning (WPL) program at

a regional university

Workplace learning shapes the student

experience

Use technologies to support relationship development among

students supervisors and academics and to strengthen work

place learning experiences

CQUniversityPre-enrolment interviews designed to

communicate program requirements

Early people-rich intervention

improves transition and fir

s

t y ear

retention

Begin studentsrsquo transition to university with personalised

two-way interaction to discuss studentsrsquo needs in relation to

inherent program requirements

Federation University

Australia

Centrally provided student academic

and transition support services and

programs (SSampPs)

Student support promotes 21st

Century student engagement in a

regional context

Select and support high-quality and enthusiastic Student

Leaders to facilitate positive interactions among less

experienced peers in the transition to university

James Cook UniversityPeer-to-peer student mentoring

program

Peer support and advising enhance

the student experience

Promote and resource mentor programs to support new

students as they negotiate the structural environment of the

university

Southern Cross UniversityPreparing for Success Program

(non-award enabling program)

Enabling pathways lead to successful

outcomes

Orient the curriculum and teaching in formal transition

programs to enable student success while supporting them to

manage life-load and other structural challenges

University of New England New England Award ProgramCitizenship and graduate attributes

enrich the student experience

Institutionalise adaptable extra curricular programs to inspire

students to engage with their communities as part of their

learning

University of Southern

Queensland

Compulsory firs t y ear core courses

that embed core online and university

literacies

Embedded and scaffolded course

design enhances studentsrsquo online

learning experiences

Commit to whole-of-program embedded approaches to

enhancing digital literacy and fluency with online teaching and

learning modes

University of the Sunshine

Coast

WIL when it is not an embedded

component of the program

Work integrated learning enhances

graduate capabilities employment and

career opportunities

Work with students to design opportunities for innovative

authentic work integrated learning in programs where there is

not an embedded placement component

Case studies

Each of the eight project partners conducted case studies investigating the student experience of initiatives in their institutions

httpshapingtheregionalstudentexperiencecomau

Compensatory

Effect

Positive psychosocial

influences increase

student engagement

and reduce the impact

of previous

disadvantage and

structural risk factors

What this means in practice is that initiatives

designed and implemented to strengthen the

student motivation skills identity and self-efficacy

will positively influence student engagement and

mitigate previous disadvantage

Evidence 50 of all the data were relevant

httpshapingtheregionalstudentexperiencecomau

1 Intentionally design and enact administrative practices including admissions pathways to ensure all students are able to participate fully in the universityrsquos formal and informal activities

2 Intentionally design all curricula and co-curricular activities to activate student motivation build academic skills promote discipline and student identity and develop studentsrsquo self-efficacy

3 Design and universally implement curricula and co-curricular interventions to ensure that previous disadvantage and structural risk factors are mitigated through systematic institutional practices that privilege behavioural cognitive and affective student engagement

4 Assure quality in learning teaching and

student experience practices measured by

positive student learning outcomes and

achievement and high levels of student

satisfaction and well-being

5 Focus within discipline curricula on

developing futurendashproof employability skills

including advanced digital literacy enterprise

skills and entrepreneurship

6 Minimise the socio-cultural incongruence

between communities and higher education

institutions through sustained attention to

cultural structural and practical organisational

change

7Provide access to information about

studentsrsquo movements over time and

among institutions

8Review the learner engagement scale in the SES to ensure the collection of data is

aligned with contemporary

understandings of student engagement

9Review indicators in the CEQ GDS and

(proposed) ESS to ensure the collection of

information about studentsrsquo engagement

experience and skills is aligned with the

key findings of this study

CONTEXTUAL amp SITUATIONAL INFLUENCES ON STUDENT SUCCESS

Keynote PresentationANZSSA amp ISANA Conference

7 December 2017

Professor Karen NelsonPro Vice-Chancellor (Students)

KN Publications on USC Research Bank

Page 11: CONTEXTUAL & SITUATIONAL INFLUENCES ON ...isana.proceedings.com.au/wp-content/uploads/2017/12/...CONTEXTUAL & SITUATIONAL INFLUENCES ON STUDENT SUCCESS Keynote Presentation ANZSSA

Reject a Deficit Discourse(Lawrence 2005 Gale 2009 Devlin 2013)

Stop Problematising Students or Institutions

(Devlin 2013 Kift 2015)

Predictive Factorsamp Correlations

Exist But Are Not Directly Causal(Kahu amp Nelson 2017)

Time to bust some myths

Jan 2017 2005-2014 Cohort Completions Analysis

bull 4 year completion rate 451 (2010 cohort) and 45 (2011)

bull 9 year completion rate 736 (2005) and 735 (2006)

p7 Low proportion of variance ldquolikely to be many other factors not captured by the model that might account for completionrdquohellipmotivation hellip and resilience

httpswwweducationgovaucompletion-rates-cohort-analyses

June 2017 TEQSA

Characteristics of Aust HE providers and their relation to First Year attrition

Whole of sector model

bull Admission on VET basis

bull Lower of pgrad students

bull Smaller institutions

bull Lower senior academic staff

bull Higher part-time enrolments

688

June 2017 HESP Discussion Paper

ldquoImproving retention completion and success in HErdquo- Investigated the lsquocrisisrsquo in

attrition rates wrt- Poor admission standards- Students with low ATARs- DDS having delivered too

many students

- Crisis ndash what crisis ndash facts do no support assertions

Student Characteristic Variation explained

Institution 1883

Type of attendance (fullp-time) 494

Mode (int ext mm) 312

Age group lt20 20-24 25+ 266

Basis of admission 251

FoE 149

SES 029

Indigeneity 014

NESB 008

Gender 001

FULL MODEL 2255

Image httpwwwcomplexcomart-design201311banksy-greatest-worksfollow-your-dreams

A moral and ethical imperative to work out what is going on so we can provide the best possible opportunity

for students to succeed

httpssafeguardingstudentlearningnet

Nelson K Kift S amp Clarke J (2012) A transition pedagogy for student engagement and first year learning success and retention In Ian Solomonides Anna Reid and Peter Petocz (eds) Engaging with Learning in Higher Education (ELHE) Faringdon UK Libri Publishers

Student Factors

IndividualContextual

Students amp Staff

KnowledgeSkills

AttitudesActions

Input Presage Factors

Transformation Process

Output Product Factors

Institutional Experiences

Mediated by

curriculum amp co-

curricular activities

Institutional Context

CurriculumInstitution

Teacher Factors

IndividualContextual

Framing the Discussion

External Environment- Structural factors

bull Geographical location bull Near amp distant regional cf remote (Pollard 2017)bull Access to campus study location

bull Financial constraints financial stress bull Living affordabilitybull Access to regular and secure employment

bull Resources bull High-bandwidth internetbull Child care (student friendly)

bull Travelbull Time opportunity and $ cost practical distance

bull Inter-generational socio-cultural disadvantage amp poverty

bull Multiple equity group membershipbull Compounding impact

Nelson et al 2017 Understanding the completion patters of equity students in regional universities httpswwwncseheeduauwp-contentuploads201706Nelson-Completion-patternspdf

Political regulatory and policy responses (External to HE)

bull Increase investment in regional schools and pathways to tertiary opportunities

bull Continue to build partnerships to enhance regional infrastructure and communities

bull Focus on building economic stability in regional communities

bull Mitigate inter-generational disadvantage

bull Promote emotional wellbeing through compensating disadvantage

bull Establish and maintain constructive engagement with regional communities

bull Continue to support relevant research

bull Recognize flexible progression pathways and nested qualifications

bull Financial subsidies for most disadvantaged students

Suite of responses

Influencing external environment

bull Continue community and family outreach programs to further develop responsive student support networks

bull Engage families and communities to broaden the understanding and experience of lsquogoing to universityrsquo

Internal environment

bull Offer flexible access to learning resources curriculum structures delivery modes and schedules

bull Create a sense of belonging through partnerships with students

bull Respond to studentsrsquo challenges by enabling constructive cycles of learning

bull Offer greater flexibility in learning amp assessment design amp strategies

Institutional actions

1 Encourage contact between students and academic staff

2 Develop reciprocity and cooperation between students

3 Encourage active learning

4 Give prompt feedback

5 Emphasize time on task

6 Communicate high expectations

7 Respect diverse talents and ways of learningChickering and Gamson 1987

For educators 7 Good Practice Principles

Conditions for Student Success

Clarity consistency and

high expectations

Timely support for the FYE in the classroom

Assessment amp feedback that

enables staff and students to

adjust behaviours

Involvement with peers and

staffVincent Tinto (2012) Completing College rethinking institutional action The University of Chicago Press Chicago

23

Student Engagement Success and Retention Maturity Model SESR-MM

httpstudentengagementmaturitymodelnet

Nelson Karen J Clarke John A Stoodley Ian D amp Creagh Tracy A (2013) Using a maturity model to build on the generational approach to student engagement practicesHigher Education Research and Development 34(2) pp351-367

Example SESR Maturity Model

63 Essential Institutional

Practices

SESR Maturity Model Content Summary

5 Categories 18 Processes 63 Practices (eg)Learning Assessment 4 Design feedback and relevant

Curricula 2 Designed for progress and participation

Teaching Techniques 4 Interactive simulates SW learning-centric

Pedagogical style 3 builds employability skills

Supporting Information about hellip 3 subjectsprograms milestones support

Services and resources 3 financial build capacity amp skills

People rich 3 local amp central advocacy peers

Belonging Interaction 4 inclusive intentional future focus social

Inclusive activities 4 cultural diverse cohorts int amp ext comm

Identity development 3 student and professional leadership confidence

Integrating Academic literacies 3 peer learning skills partnerships

Personal literacies 4 in curric social personal amp prof attributes

Activities (student-led) 5 fostered aligned monitor amp track progress x-inst

Resourcing Staff Development 5 ac sessional amp prof investment rec amp rew

Roles and responsibilities 3 ed tech defined workloads

Evidence base 3 available shared evaluated

Communication 2 online amp social media clear procedures

Learning environments 5 formal amp inform spaces resources timetabling

copy Higher Education Academy 2017

Enhancing Student Success in Education

Students as partners

bull HEA ndash Student engagement survey and toolkit

bull UK QAA ndash Student engagement in quality

bull SPARQS ndash Student Participation in Quality Scotland

bull In governance and decision making ndash Sally VarnhamUTS

bull In collaborative partnerships to enhance teaching and learning ndash Kelly Matthews UQ

Increasing evidence that Student Wellbeing Matters

httpmelbourne-csheunimelbeduauresearchexperienceenhancing-student-wellbeing2016-symposium-student-wellbeing-matters

httpemediarmiteduautitocontentstudent-lifecycle-model

Lizzio (2011) Five senses of success

But how do all

these lsquothingsrsquo work to influence student outcomes

1 Enhances students self belief2 Enables all students to work autonomously amp

together to build and feel competent and to 3 Builds social and cultural capital4 Supports transition into university (the FYE)5 Uses disciplinary knowledge to engage students6 Considers student well-being7 Adapts to changing student expectations8 Enables students to become active citizens

Focus on student engagement

2013 ndash Zepke Zepke amp Leach (2010)

Zepke (2013) Int J FYHE 4(2) pp1-14Zepke amp Leach (2010) ALHE 11(3) p169

ldquoAn enigmatic phenomenonrdquoValuable tool in examining an

enhancing the student experience

Solomonides Reid and Petcoz (2012)

ldquoA complex businessrdquoStudents investment in learning

Supportive institutions amp classroomsEnabling external environment

ldquoStudent engagement is complex with many

meanings and conceptual uncertaintiesrdquo

Ramsden amp Callender (2014)

The concept of engagement

ldquoThe time and effort students devote to activities that are empirically linked to desired outcomes of college and what institutions do to induce students to participate in these activities (Kuh (2001 2003 2009a) in Trowler 2010)

ldquothe interaction between the time effort and other relevant resources invested by both students and their institutions intended to optimise the student experience and enhance the learning outcomes and development of students and the performance and reputation of the institutionrdquo (Trowler 2010 p 3)

the behaviours thinking and emotions that lead to successful learning

(Reschly amp Christenson 2012)

Kahu amp Nelson (2017) Student engagement in the educational interface understanding the mechanisms of student success Higher Education and Development httpwwwtandfonlinecomdoifull1010800729436020171344197

Refined Conceptual Framework of Student Engagement

Figure 1 Refined conceptual framework of student engagement incorporating the educational interface

The Educational Interface

Student Engagement

AffectiveInterest

Enthusiasm

CognitiveDeep learning amp Self regulation

BehaviouralParticipationTime amp effort

Interaction

Self-efficacy

Kahu amp Nelson (2017)

Wellbeing

Belonging

Emotion

The mechanisms of student engagement

bull Explain how institutional course program initiativespracticesbehaviours lsquoworkrsquo for individual students

bull Provide a design brief for new initiativespractices

bull Enhance amp enrich learning outcomes for all students

bull And critically have the power to bull Mitigate previous and current disadvantage

bull Help address structural (external) challenges

bull Combat institutional characteristics influencing attrition

bull Change institutional culture

37

httpshapingtheregionalstudentexperiencecomau

RQ ndash how do institutional practices lsquoshapersquo the student experience

bull 8 Institutions

bull Analysis of existing data sets demographics UES GDS

bull Case Studies bull 110 participants (65 students 45 staff)

bull 90 hours of data collection (99 Interviews focus groups)

bull Amalgamated data ndash for cross case analysis

Research Overview

7 case studies 3113 NVivo codes

390 000 words 1934 cross codes

Structural influences

UniversityStudent

Adapted from Kahu E (2014) The International Journal of the First Year in Higher Education 5(2) 45-55

Framework for Student Engagement

Psychosocial influences

University(Emotion)Student

amp U lt-gt S relationships

Student Engagement

AffectCognitionBehaviour

Proximal consequences

AcademicSocial

Distal consequences

AcademicSocial

Currently input and output data only

Case Studies Curricula amp Co-curricular Initiatives

bull CSU ndash Online tools to enable joined up WPL

bull CQU ndash Early IAR-focused early ldquointerventionrdquo

bull FedUni ndash Access to student support

bull JCU ndash Peer to peer support

bull SCU ndash Enabling pathways

bull UNE ndash Building citizenship capability for in DE

bull USQ ndash Scaffolded discipline skills design in FY

bull USC ndash WIL in non professional programs

Institution Initiative context Case study key find i ng Good practice to shape the student experience

Charles Sturt UniversityWorkplace learning (WPL) program at

a regional university

Workplace learning shapes the student

experience

Use technologies to support relationship development among

students supervisors and academics and to strengthen work

place learning experiences

CQUniversityPre-enrolment interviews designed to

communicate program requirements

Early people-rich intervention

improves transition and fir

s

t y ear

retention

Begin studentsrsquo transition to university with personalised

two-way interaction to discuss studentsrsquo needs in relation to

inherent program requirements

Federation University

Australia

Centrally provided student academic

and transition support services and

programs (SSampPs)

Student support promotes 21st

Century student engagement in a

regional context

Select and support high-quality and enthusiastic Student

Leaders to facilitate positive interactions among less

experienced peers in the transition to university

James Cook UniversityPeer-to-peer student mentoring

program

Peer support and advising enhance

the student experience

Promote and resource mentor programs to support new

students as they negotiate the structural environment of the

university

Southern Cross UniversityPreparing for Success Program

(non-award enabling program)

Enabling pathways lead to successful

outcomes

Orient the curriculum and teaching in formal transition

programs to enable student success while supporting them to

manage life-load and other structural challenges

University of New England New England Award ProgramCitizenship and graduate attributes

enrich the student experience

Institutionalise adaptable extra curricular programs to inspire

students to engage with their communities as part of their

learning

University of Southern

Queensland

Compulsory firs t y ear core courses

that embed core online and university

literacies

Embedded and scaffolded course

design enhances studentsrsquo online

learning experiences

Commit to whole-of-program embedded approaches to

enhancing digital literacy and fluency with online teaching and

learning modes

University of the Sunshine

Coast

WIL when it is not an embedded

component of the program

Work integrated learning enhances

graduate capabilities employment and

career opportunities

Work with students to design opportunities for innovative

authentic work integrated learning in programs where there is

not an embedded placement component

Case studies

Each of the eight project partners conducted case studies investigating the student experience of initiatives in their institutions

httpshapingtheregionalstudentexperiencecomau

Compensatory

Effect

Positive psychosocial

influences increase

student engagement

and reduce the impact

of previous

disadvantage and

structural risk factors

What this means in practice is that initiatives

designed and implemented to strengthen the

student motivation skills identity and self-efficacy

will positively influence student engagement and

mitigate previous disadvantage

Evidence 50 of all the data were relevant

httpshapingtheregionalstudentexperiencecomau

1 Intentionally design and enact administrative practices including admissions pathways to ensure all students are able to participate fully in the universityrsquos formal and informal activities

2 Intentionally design all curricula and co-curricular activities to activate student motivation build academic skills promote discipline and student identity and develop studentsrsquo self-efficacy

3 Design and universally implement curricula and co-curricular interventions to ensure that previous disadvantage and structural risk factors are mitigated through systematic institutional practices that privilege behavioural cognitive and affective student engagement

4 Assure quality in learning teaching and

student experience practices measured by

positive student learning outcomes and

achievement and high levels of student

satisfaction and well-being

5 Focus within discipline curricula on

developing futurendashproof employability skills

including advanced digital literacy enterprise

skills and entrepreneurship

6 Minimise the socio-cultural incongruence

between communities and higher education

institutions through sustained attention to

cultural structural and practical organisational

change

7Provide access to information about

studentsrsquo movements over time and

among institutions

8Review the learner engagement scale in the SES to ensure the collection of data is

aligned with contemporary

understandings of student engagement

9Review indicators in the CEQ GDS and

(proposed) ESS to ensure the collection of

information about studentsrsquo engagement

experience and skills is aligned with the

key findings of this study

CONTEXTUAL amp SITUATIONAL INFLUENCES ON STUDENT SUCCESS

Keynote PresentationANZSSA amp ISANA Conference

7 December 2017

Professor Karen NelsonPro Vice-Chancellor (Students)

KN Publications on USC Research Bank

Page 12: CONTEXTUAL & SITUATIONAL INFLUENCES ON ...isana.proceedings.com.au/wp-content/uploads/2017/12/...CONTEXTUAL & SITUATIONAL INFLUENCES ON STUDENT SUCCESS Keynote Presentation ANZSSA

Jan 2017 2005-2014 Cohort Completions Analysis

bull 4 year completion rate 451 (2010 cohort) and 45 (2011)

bull 9 year completion rate 736 (2005) and 735 (2006)

p7 Low proportion of variance ldquolikely to be many other factors not captured by the model that might account for completionrdquohellipmotivation hellip and resilience

httpswwweducationgovaucompletion-rates-cohort-analyses

June 2017 TEQSA

Characteristics of Aust HE providers and their relation to First Year attrition

Whole of sector model

bull Admission on VET basis

bull Lower of pgrad students

bull Smaller institutions

bull Lower senior academic staff

bull Higher part-time enrolments

688

June 2017 HESP Discussion Paper

ldquoImproving retention completion and success in HErdquo- Investigated the lsquocrisisrsquo in

attrition rates wrt- Poor admission standards- Students with low ATARs- DDS having delivered too

many students

- Crisis ndash what crisis ndash facts do no support assertions

Student Characteristic Variation explained

Institution 1883

Type of attendance (fullp-time) 494

Mode (int ext mm) 312

Age group lt20 20-24 25+ 266

Basis of admission 251

FoE 149

SES 029

Indigeneity 014

NESB 008

Gender 001

FULL MODEL 2255

Image httpwwwcomplexcomart-design201311banksy-greatest-worksfollow-your-dreams

A moral and ethical imperative to work out what is going on so we can provide the best possible opportunity

for students to succeed

httpssafeguardingstudentlearningnet

Nelson K Kift S amp Clarke J (2012) A transition pedagogy for student engagement and first year learning success and retention In Ian Solomonides Anna Reid and Peter Petocz (eds) Engaging with Learning in Higher Education (ELHE) Faringdon UK Libri Publishers

Student Factors

IndividualContextual

Students amp Staff

KnowledgeSkills

AttitudesActions

Input Presage Factors

Transformation Process

Output Product Factors

Institutional Experiences

Mediated by

curriculum amp co-

curricular activities

Institutional Context

CurriculumInstitution

Teacher Factors

IndividualContextual

Framing the Discussion

External Environment- Structural factors

bull Geographical location bull Near amp distant regional cf remote (Pollard 2017)bull Access to campus study location

bull Financial constraints financial stress bull Living affordabilitybull Access to regular and secure employment

bull Resources bull High-bandwidth internetbull Child care (student friendly)

bull Travelbull Time opportunity and $ cost practical distance

bull Inter-generational socio-cultural disadvantage amp poverty

bull Multiple equity group membershipbull Compounding impact

Nelson et al 2017 Understanding the completion patters of equity students in regional universities httpswwwncseheeduauwp-contentuploads201706Nelson-Completion-patternspdf

Political regulatory and policy responses (External to HE)

bull Increase investment in regional schools and pathways to tertiary opportunities

bull Continue to build partnerships to enhance regional infrastructure and communities

bull Focus on building economic stability in regional communities

bull Mitigate inter-generational disadvantage

bull Promote emotional wellbeing through compensating disadvantage

bull Establish and maintain constructive engagement with regional communities

bull Continue to support relevant research

bull Recognize flexible progression pathways and nested qualifications

bull Financial subsidies for most disadvantaged students

Suite of responses

Influencing external environment

bull Continue community and family outreach programs to further develop responsive student support networks

bull Engage families and communities to broaden the understanding and experience of lsquogoing to universityrsquo

Internal environment

bull Offer flexible access to learning resources curriculum structures delivery modes and schedules

bull Create a sense of belonging through partnerships with students

bull Respond to studentsrsquo challenges by enabling constructive cycles of learning

bull Offer greater flexibility in learning amp assessment design amp strategies

Institutional actions

1 Encourage contact between students and academic staff

2 Develop reciprocity and cooperation between students

3 Encourage active learning

4 Give prompt feedback

5 Emphasize time on task

6 Communicate high expectations

7 Respect diverse talents and ways of learningChickering and Gamson 1987

For educators 7 Good Practice Principles

Conditions for Student Success

Clarity consistency and

high expectations

Timely support for the FYE in the classroom

Assessment amp feedback that

enables staff and students to

adjust behaviours

Involvement with peers and

staffVincent Tinto (2012) Completing College rethinking institutional action The University of Chicago Press Chicago

23

Student Engagement Success and Retention Maturity Model SESR-MM

httpstudentengagementmaturitymodelnet

Nelson Karen J Clarke John A Stoodley Ian D amp Creagh Tracy A (2013) Using a maturity model to build on the generational approach to student engagement practicesHigher Education Research and Development 34(2) pp351-367

Example SESR Maturity Model

63 Essential Institutional

Practices

SESR Maturity Model Content Summary

5 Categories 18 Processes 63 Practices (eg)Learning Assessment 4 Design feedback and relevant

Curricula 2 Designed for progress and participation

Teaching Techniques 4 Interactive simulates SW learning-centric

Pedagogical style 3 builds employability skills

Supporting Information about hellip 3 subjectsprograms milestones support

Services and resources 3 financial build capacity amp skills

People rich 3 local amp central advocacy peers

Belonging Interaction 4 inclusive intentional future focus social

Inclusive activities 4 cultural diverse cohorts int amp ext comm

Identity development 3 student and professional leadership confidence

Integrating Academic literacies 3 peer learning skills partnerships

Personal literacies 4 in curric social personal amp prof attributes

Activities (student-led) 5 fostered aligned monitor amp track progress x-inst

Resourcing Staff Development 5 ac sessional amp prof investment rec amp rew

Roles and responsibilities 3 ed tech defined workloads

Evidence base 3 available shared evaluated

Communication 2 online amp social media clear procedures

Learning environments 5 formal amp inform spaces resources timetabling

copy Higher Education Academy 2017

Enhancing Student Success in Education

Students as partners

bull HEA ndash Student engagement survey and toolkit

bull UK QAA ndash Student engagement in quality

bull SPARQS ndash Student Participation in Quality Scotland

bull In governance and decision making ndash Sally VarnhamUTS

bull In collaborative partnerships to enhance teaching and learning ndash Kelly Matthews UQ

Increasing evidence that Student Wellbeing Matters

httpmelbourne-csheunimelbeduauresearchexperienceenhancing-student-wellbeing2016-symposium-student-wellbeing-matters

httpemediarmiteduautitocontentstudent-lifecycle-model

Lizzio (2011) Five senses of success

But how do all

these lsquothingsrsquo work to influence student outcomes

1 Enhances students self belief2 Enables all students to work autonomously amp

together to build and feel competent and to 3 Builds social and cultural capital4 Supports transition into university (the FYE)5 Uses disciplinary knowledge to engage students6 Considers student well-being7 Adapts to changing student expectations8 Enables students to become active citizens

Focus on student engagement

2013 ndash Zepke Zepke amp Leach (2010)

Zepke (2013) Int J FYHE 4(2) pp1-14Zepke amp Leach (2010) ALHE 11(3) p169

ldquoAn enigmatic phenomenonrdquoValuable tool in examining an

enhancing the student experience

Solomonides Reid and Petcoz (2012)

ldquoA complex businessrdquoStudents investment in learning

Supportive institutions amp classroomsEnabling external environment

ldquoStudent engagement is complex with many

meanings and conceptual uncertaintiesrdquo

Ramsden amp Callender (2014)

The concept of engagement

ldquoThe time and effort students devote to activities that are empirically linked to desired outcomes of college and what institutions do to induce students to participate in these activities (Kuh (2001 2003 2009a) in Trowler 2010)

ldquothe interaction between the time effort and other relevant resources invested by both students and their institutions intended to optimise the student experience and enhance the learning outcomes and development of students and the performance and reputation of the institutionrdquo (Trowler 2010 p 3)

the behaviours thinking and emotions that lead to successful learning

(Reschly amp Christenson 2012)

Kahu amp Nelson (2017) Student engagement in the educational interface understanding the mechanisms of student success Higher Education and Development httpwwwtandfonlinecomdoifull1010800729436020171344197

Refined Conceptual Framework of Student Engagement

Figure 1 Refined conceptual framework of student engagement incorporating the educational interface

The Educational Interface

Student Engagement

AffectiveInterest

Enthusiasm

CognitiveDeep learning amp Self regulation

BehaviouralParticipationTime amp effort

Interaction

Self-efficacy

Kahu amp Nelson (2017)

Wellbeing

Belonging

Emotion

The mechanisms of student engagement

bull Explain how institutional course program initiativespracticesbehaviours lsquoworkrsquo for individual students

bull Provide a design brief for new initiativespractices

bull Enhance amp enrich learning outcomes for all students

bull And critically have the power to bull Mitigate previous and current disadvantage

bull Help address structural (external) challenges

bull Combat institutional characteristics influencing attrition

bull Change institutional culture

37

httpshapingtheregionalstudentexperiencecomau

RQ ndash how do institutional practices lsquoshapersquo the student experience

bull 8 Institutions

bull Analysis of existing data sets demographics UES GDS

bull Case Studies bull 110 participants (65 students 45 staff)

bull 90 hours of data collection (99 Interviews focus groups)

bull Amalgamated data ndash for cross case analysis

Research Overview

7 case studies 3113 NVivo codes

390 000 words 1934 cross codes

Structural influences

UniversityStudent

Adapted from Kahu E (2014) The International Journal of the First Year in Higher Education 5(2) 45-55

Framework for Student Engagement

Psychosocial influences

University(Emotion)Student

amp U lt-gt S relationships

Student Engagement

AffectCognitionBehaviour

Proximal consequences

AcademicSocial

Distal consequences

AcademicSocial

Currently input and output data only

Case Studies Curricula amp Co-curricular Initiatives

bull CSU ndash Online tools to enable joined up WPL

bull CQU ndash Early IAR-focused early ldquointerventionrdquo

bull FedUni ndash Access to student support

bull JCU ndash Peer to peer support

bull SCU ndash Enabling pathways

bull UNE ndash Building citizenship capability for in DE

bull USQ ndash Scaffolded discipline skills design in FY

bull USC ndash WIL in non professional programs

Institution Initiative context Case study key find i ng Good practice to shape the student experience

Charles Sturt UniversityWorkplace learning (WPL) program at

a regional university

Workplace learning shapes the student

experience

Use technologies to support relationship development among

students supervisors and academics and to strengthen work

place learning experiences

CQUniversityPre-enrolment interviews designed to

communicate program requirements

Early people-rich intervention

improves transition and fir

s

t y ear

retention

Begin studentsrsquo transition to university with personalised

two-way interaction to discuss studentsrsquo needs in relation to

inherent program requirements

Federation University

Australia

Centrally provided student academic

and transition support services and

programs (SSampPs)

Student support promotes 21st

Century student engagement in a

regional context

Select and support high-quality and enthusiastic Student

Leaders to facilitate positive interactions among less

experienced peers in the transition to university

James Cook UniversityPeer-to-peer student mentoring

program

Peer support and advising enhance

the student experience

Promote and resource mentor programs to support new

students as they negotiate the structural environment of the

university

Southern Cross UniversityPreparing for Success Program

(non-award enabling program)

Enabling pathways lead to successful

outcomes

Orient the curriculum and teaching in formal transition

programs to enable student success while supporting them to

manage life-load and other structural challenges

University of New England New England Award ProgramCitizenship and graduate attributes

enrich the student experience

Institutionalise adaptable extra curricular programs to inspire

students to engage with their communities as part of their

learning

University of Southern

Queensland

Compulsory firs t y ear core courses

that embed core online and university

literacies

Embedded and scaffolded course

design enhances studentsrsquo online

learning experiences

Commit to whole-of-program embedded approaches to

enhancing digital literacy and fluency with online teaching and

learning modes

University of the Sunshine

Coast

WIL when it is not an embedded

component of the program

Work integrated learning enhances

graduate capabilities employment and

career opportunities

Work with students to design opportunities for innovative

authentic work integrated learning in programs where there is

not an embedded placement component

Case studies

Each of the eight project partners conducted case studies investigating the student experience of initiatives in their institutions

httpshapingtheregionalstudentexperiencecomau

Compensatory

Effect

Positive psychosocial

influences increase

student engagement

and reduce the impact

of previous

disadvantage and

structural risk factors

What this means in practice is that initiatives

designed and implemented to strengthen the

student motivation skills identity and self-efficacy

will positively influence student engagement and

mitigate previous disadvantage

Evidence 50 of all the data were relevant

httpshapingtheregionalstudentexperiencecomau

1 Intentionally design and enact administrative practices including admissions pathways to ensure all students are able to participate fully in the universityrsquos formal and informal activities

2 Intentionally design all curricula and co-curricular activities to activate student motivation build academic skills promote discipline and student identity and develop studentsrsquo self-efficacy

3 Design and universally implement curricula and co-curricular interventions to ensure that previous disadvantage and structural risk factors are mitigated through systematic institutional practices that privilege behavioural cognitive and affective student engagement

4 Assure quality in learning teaching and

student experience practices measured by

positive student learning outcomes and

achievement and high levels of student

satisfaction and well-being

5 Focus within discipline curricula on

developing futurendashproof employability skills

including advanced digital literacy enterprise

skills and entrepreneurship

6 Minimise the socio-cultural incongruence

between communities and higher education

institutions through sustained attention to

cultural structural and practical organisational

change

7Provide access to information about

studentsrsquo movements over time and

among institutions

8Review the learner engagement scale in the SES to ensure the collection of data is

aligned with contemporary

understandings of student engagement

9Review indicators in the CEQ GDS and

(proposed) ESS to ensure the collection of

information about studentsrsquo engagement

experience and skills is aligned with the

key findings of this study

CONTEXTUAL amp SITUATIONAL INFLUENCES ON STUDENT SUCCESS

Keynote PresentationANZSSA amp ISANA Conference

7 December 2017

Professor Karen NelsonPro Vice-Chancellor (Students)

KN Publications on USC Research Bank

Page 13: CONTEXTUAL & SITUATIONAL INFLUENCES ON ...isana.proceedings.com.au/wp-content/uploads/2017/12/...CONTEXTUAL & SITUATIONAL INFLUENCES ON STUDENT SUCCESS Keynote Presentation ANZSSA

June 2017 TEQSA

Characteristics of Aust HE providers and their relation to First Year attrition

Whole of sector model

bull Admission on VET basis

bull Lower of pgrad students

bull Smaller institutions

bull Lower senior academic staff

bull Higher part-time enrolments

688

June 2017 HESP Discussion Paper

ldquoImproving retention completion and success in HErdquo- Investigated the lsquocrisisrsquo in

attrition rates wrt- Poor admission standards- Students with low ATARs- DDS having delivered too

many students

- Crisis ndash what crisis ndash facts do no support assertions

Student Characteristic Variation explained

Institution 1883

Type of attendance (fullp-time) 494

Mode (int ext mm) 312

Age group lt20 20-24 25+ 266

Basis of admission 251

FoE 149

SES 029

Indigeneity 014

NESB 008

Gender 001

FULL MODEL 2255

Image httpwwwcomplexcomart-design201311banksy-greatest-worksfollow-your-dreams

A moral and ethical imperative to work out what is going on so we can provide the best possible opportunity

for students to succeed

httpssafeguardingstudentlearningnet

Nelson K Kift S amp Clarke J (2012) A transition pedagogy for student engagement and first year learning success and retention In Ian Solomonides Anna Reid and Peter Petocz (eds) Engaging with Learning in Higher Education (ELHE) Faringdon UK Libri Publishers

Student Factors

IndividualContextual

Students amp Staff

KnowledgeSkills

AttitudesActions

Input Presage Factors

Transformation Process

Output Product Factors

Institutional Experiences

Mediated by

curriculum amp co-

curricular activities

Institutional Context

CurriculumInstitution

Teacher Factors

IndividualContextual

Framing the Discussion

External Environment- Structural factors

bull Geographical location bull Near amp distant regional cf remote (Pollard 2017)bull Access to campus study location

bull Financial constraints financial stress bull Living affordabilitybull Access to regular and secure employment

bull Resources bull High-bandwidth internetbull Child care (student friendly)

bull Travelbull Time opportunity and $ cost practical distance

bull Inter-generational socio-cultural disadvantage amp poverty

bull Multiple equity group membershipbull Compounding impact

Nelson et al 2017 Understanding the completion patters of equity students in regional universities httpswwwncseheeduauwp-contentuploads201706Nelson-Completion-patternspdf

Political regulatory and policy responses (External to HE)

bull Increase investment in regional schools and pathways to tertiary opportunities

bull Continue to build partnerships to enhance regional infrastructure and communities

bull Focus on building economic stability in regional communities

bull Mitigate inter-generational disadvantage

bull Promote emotional wellbeing through compensating disadvantage

bull Establish and maintain constructive engagement with regional communities

bull Continue to support relevant research

bull Recognize flexible progression pathways and nested qualifications

bull Financial subsidies for most disadvantaged students

Suite of responses

Influencing external environment

bull Continue community and family outreach programs to further develop responsive student support networks

bull Engage families and communities to broaden the understanding and experience of lsquogoing to universityrsquo

Internal environment

bull Offer flexible access to learning resources curriculum structures delivery modes and schedules

bull Create a sense of belonging through partnerships with students

bull Respond to studentsrsquo challenges by enabling constructive cycles of learning

bull Offer greater flexibility in learning amp assessment design amp strategies

Institutional actions

1 Encourage contact between students and academic staff

2 Develop reciprocity and cooperation between students

3 Encourage active learning

4 Give prompt feedback

5 Emphasize time on task

6 Communicate high expectations

7 Respect diverse talents and ways of learningChickering and Gamson 1987

For educators 7 Good Practice Principles

Conditions for Student Success

Clarity consistency and

high expectations

Timely support for the FYE in the classroom

Assessment amp feedback that

enables staff and students to

adjust behaviours

Involvement with peers and

staffVincent Tinto (2012) Completing College rethinking institutional action The University of Chicago Press Chicago

23

Student Engagement Success and Retention Maturity Model SESR-MM

httpstudentengagementmaturitymodelnet

Nelson Karen J Clarke John A Stoodley Ian D amp Creagh Tracy A (2013) Using a maturity model to build on the generational approach to student engagement practicesHigher Education Research and Development 34(2) pp351-367

Example SESR Maturity Model

63 Essential Institutional

Practices

SESR Maturity Model Content Summary

5 Categories 18 Processes 63 Practices (eg)Learning Assessment 4 Design feedback and relevant

Curricula 2 Designed for progress and participation

Teaching Techniques 4 Interactive simulates SW learning-centric

Pedagogical style 3 builds employability skills

Supporting Information about hellip 3 subjectsprograms milestones support

Services and resources 3 financial build capacity amp skills

People rich 3 local amp central advocacy peers

Belonging Interaction 4 inclusive intentional future focus social

Inclusive activities 4 cultural diverse cohorts int amp ext comm

Identity development 3 student and professional leadership confidence

Integrating Academic literacies 3 peer learning skills partnerships

Personal literacies 4 in curric social personal amp prof attributes

Activities (student-led) 5 fostered aligned monitor amp track progress x-inst

Resourcing Staff Development 5 ac sessional amp prof investment rec amp rew

Roles and responsibilities 3 ed tech defined workloads

Evidence base 3 available shared evaluated

Communication 2 online amp social media clear procedures

Learning environments 5 formal amp inform spaces resources timetabling

copy Higher Education Academy 2017

Enhancing Student Success in Education

Students as partners

bull HEA ndash Student engagement survey and toolkit

bull UK QAA ndash Student engagement in quality

bull SPARQS ndash Student Participation in Quality Scotland

bull In governance and decision making ndash Sally VarnhamUTS

bull In collaborative partnerships to enhance teaching and learning ndash Kelly Matthews UQ

Increasing evidence that Student Wellbeing Matters

httpmelbourne-csheunimelbeduauresearchexperienceenhancing-student-wellbeing2016-symposium-student-wellbeing-matters

httpemediarmiteduautitocontentstudent-lifecycle-model

Lizzio (2011) Five senses of success

But how do all

these lsquothingsrsquo work to influence student outcomes

1 Enhances students self belief2 Enables all students to work autonomously amp

together to build and feel competent and to 3 Builds social and cultural capital4 Supports transition into university (the FYE)5 Uses disciplinary knowledge to engage students6 Considers student well-being7 Adapts to changing student expectations8 Enables students to become active citizens

Focus on student engagement

2013 ndash Zepke Zepke amp Leach (2010)

Zepke (2013) Int J FYHE 4(2) pp1-14Zepke amp Leach (2010) ALHE 11(3) p169

ldquoAn enigmatic phenomenonrdquoValuable tool in examining an

enhancing the student experience

Solomonides Reid and Petcoz (2012)

ldquoA complex businessrdquoStudents investment in learning

Supportive institutions amp classroomsEnabling external environment

ldquoStudent engagement is complex with many

meanings and conceptual uncertaintiesrdquo

Ramsden amp Callender (2014)

The concept of engagement

ldquoThe time and effort students devote to activities that are empirically linked to desired outcomes of college and what institutions do to induce students to participate in these activities (Kuh (2001 2003 2009a) in Trowler 2010)

ldquothe interaction between the time effort and other relevant resources invested by both students and their institutions intended to optimise the student experience and enhance the learning outcomes and development of students and the performance and reputation of the institutionrdquo (Trowler 2010 p 3)

the behaviours thinking and emotions that lead to successful learning

(Reschly amp Christenson 2012)

Kahu amp Nelson (2017) Student engagement in the educational interface understanding the mechanisms of student success Higher Education and Development httpwwwtandfonlinecomdoifull1010800729436020171344197

Refined Conceptual Framework of Student Engagement

Figure 1 Refined conceptual framework of student engagement incorporating the educational interface

The Educational Interface

Student Engagement

AffectiveInterest

Enthusiasm

CognitiveDeep learning amp Self regulation

BehaviouralParticipationTime amp effort

Interaction

Self-efficacy

Kahu amp Nelson (2017)

Wellbeing

Belonging

Emotion

The mechanisms of student engagement

bull Explain how institutional course program initiativespracticesbehaviours lsquoworkrsquo for individual students

bull Provide a design brief for new initiativespractices

bull Enhance amp enrich learning outcomes for all students

bull And critically have the power to bull Mitigate previous and current disadvantage

bull Help address structural (external) challenges

bull Combat institutional characteristics influencing attrition

bull Change institutional culture

37

httpshapingtheregionalstudentexperiencecomau

RQ ndash how do institutional practices lsquoshapersquo the student experience

bull 8 Institutions

bull Analysis of existing data sets demographics UES GDS

bull Case Studies bull 110 participants (65 students 45 staff)

bull 90 hours of data collection (99 Interviews focus groups)

bull Amalgamated data ndash for cross case analysis

Research Overview

7 case studies 3113 NVivo codes

390 000 words 1934 cross codes

Structural influences

UniversityStudent

Adapted from Kahu E (2014) The International Journal of the First Year in Higher Education 5(2) 45-55

Framework for Student Engagement

Psychosocial influences

University(Emotion)Student

amp U lt-gt S relationships

Student Engagement

AffectCognitionBehaviour

Proximal consequences

AcademicSocial

Distal consequences

AcademicSocial

Currently input and output data only

Case Studies Curricula amp Co-curricular Initiatives

bull CSU ndash Online tools to enable joined up WPL

bull CQU ndash Early IAR-focused early ldquointerventionrdquo

bull FedUni ndash Access to student support

bull JCU ndash Peer to peer support

bull SCU ndash Enabling pathways

bull UNE ndash Building citizenship capability for in DE

bull USQ ndash Scaffolded discipline skills design in FY

bull USC ndash WIL in non professional programs

Institution Initiative context Case study key find i ng Good practice to shape the student experience

Charles Sturt UniversityWorkplace learning (WPL) program at

a regional university

Workplace learning shapes the student

experience

Use technologies to support relationship development among

students supervisors and academics and to strengthen work

place learning experiences

CQUniversityPre-enrolment interviews designed to

communicate program requirements

Early people-rich intervention

improves transition and fir

s

t y ear

retention

Begin studentsrsquo transition to university with personalised

two-way interaction to discuss studentsrsquo needs in relation to

inherent program requirements

Federation University

Australia

Centrally provided student academic

and transition support services and

programs (SSampPs)

Student support promotes 21st

Century student engagement in a

regional context

Select and support high-quality and enthusiastic Student

Leaders to facilitate positive interactions among less

experienced peers in the transition to university

James Cook UniversityPeer-to-peer student mentoring

program

Peer support and advising enhance

the student experience

Promote and resource mentor programs to support new

students as they negotiate the structural environment of the

university

Southern Cross UniversityPreparing for Success Program

(non-award enabling program)

Enabling pathways lead to successful

outcomes

Orient the curriculum and teaching in formal transition

programs to enable student success while supporting them to

manage life-load and other structural challenges

University of New England New England Award ProgramCitizenship and graduate attributes

enrich the student experience

Institutionalise adaptable extra curricular programs to inspire

students to engage with their communities as part of their

learning

University of Southern

Queensland

Compulsory firs t y ear core courses

that embed core online and university

literacies

Embedded and scaffolded course

design enhances studentsrsquo online

learning experiences

Commit to whole-of-program embedded approaches to

enhancing digital literacy and fluency with online teaching and

learning modes

University of the Sunshine

Coast

WIL when it is not an embedded

component of the program

Work integrated learning enhances

graduate capabilities employment and

career opportunities

Work with students to design opportunities for innovative

authentic work integrated learning in programs where there is

not an embedded placement component

Case studies

Each of the eight project partners conducted case studies investigating the student experience of initiatives in their institutions

httpshapingtheregionalstudentexperiencecomau

Compensatory

Effect

Positive psychosocial

influences increase

student engagement

and reduce the impact

of previous

disadvantage and

structural risk factors

What this means in practice is that initiatives

designed and implemented to strengthen the

student motivation skills identity and self-efficacy

will positively influence student engagement and

mitigate previous disadvantage

Evidence 50 of all the data were relevant

httpshapingtheregionalstudentexperiencecomau

1 Intentionally design and enact administrative practices including admissions pathways to ensure all students are able to participate fully in the universityrsquos formal and informal activities

2 Intentionally design all curricula and co-curricular activities to activate student motivation build academic skills promote discipline and student identity and develop studentsrsquo self-efficacy

3 Design and universally implement curricula and co-curricular interventions to ensure that previous disadvantage and structural risk factors are mitigated through systematic institutional practices that privilege behavioural cognitive and affective student engagement

4 Assure quality in learning teaching and

student experience practices measured by

positive student learning outcomes and

achievement and high levels of student

satisfaction and well-being

5 Focus within discipline curricula on

developing futurendashproof employability skills

including advanced digital literacy enterprise

skills and entrepreneurship

6 Minimise the socio-cultural incongruence

between communities and higher education

institutions through sustained attention to

cultural structural and practical organisational

change

7Provide access to information about

studentsrsquo movements over time and

among institutions

8Review the learner engagement scale in the SES to ensure the collection of data is

aligned with contemporary

understandings of student engagement

9Review indicators in the CEQ GDS and

(proposed) ESS to ensure the collection of

information about studentsrsquo engagement

experience and skills is aligned with the

key findings of this study

CONTEXTUAL amp SITUATIONAL INFLUENCES ON STUDENT SUCCESS

Keynote PresentationANZSSA amp ISANA Conference

7 December 2017

Professor Karen NelsonPro Vice-Chancellor (Students)

KN Publications on USC Research Bank

Page 14: CONTEXTUAL & SITUATIONAL INFLUENCES ON ...isana.proceedings.com.au/wp-content/uploads/2017/12/...CONTEXTUAL & SITUATIONAL INFLUENCES ON STUDENT SUCCESS Keynote Presentation ANZSSA

June 2017 HESP Discussion Paper

ldquoImproving retention completion and success in HErdquo- Investigated the lsquocrisisrsquo in

attrition rates wrt- Poor admission standards- Students with low ATARs- DDS having delivered too

many students

- Crisis ndash what crisis ndash facts do no support assertions

Student Characteristic Variation explained

Institution 1883

Type of attendance (fullp-time) 494

Mode (int ext mm) 312

Age group lt20 20-24 25+ 266

Basis of admission 251

FoE 149

SES 029

Indigeneity 014

NESB 008

Gender 001

FULL MODEL 2255

Image httpwwwcomplexcomart-design201311banksy-greatest-worksfollow-your-dreams

A moral and ethical imperative to work out what is going on so we can provide the best possible opportunity

for students to succeed

httpssafeguardingstudentlearningnet

Nelson K Kift S amp Clarke J (2012) A transition pedagogy for student engagement and first year learning success and retention In Ian Solomonides Anna Reid and Peter Petocz (eds) Engaging with Learning in Higher Education (ELHE) Faringdon UK Libri Publishers

Student Factors

IndividualContextual

Students amp Staff

KnowledgeSkills

AttitudesActions

Input Presage Factors

Transformation Process

Output Product Factors

Institutional Experiences

Mediated by

curriculum amp co-

curricular activities

Institutional Context

CurriculumInstitution

Teacher Factors

IndividualContextual

Framing the Discussion

External Environment- Structural factors

bull Geographical location bull Near amp distant regional cf remote (Pollard 2017)bull Access to campus study location

bull Financial constraints financial stress bull Living affordabilitybull Access to regular and secure employment

bull Resources bull High-bandwidth internetbull Child care (student friendly)

bull Travelbull Time opportunity and $ cost practical distance

bull Inter-generational socio-cultural disadvantage amp poverty

bull Multiple equity group membershipbull Compounding impact

Nelson et al 2017 Understanding the completion patters of equity students in regional universities httpswwwncseheeduauwp-contentuploads201706Nelson-Completion-patternspdf

Political regulatory and policy responses (External to HE)

bull Increase investment in regional schools and pathways to tertiary opportunities

bull Continue to build partnerships to enhance regional infrastructure and communities

bull Focus on building economic stability in regional communities

bull Mitigate inter-generational disadvantage

bull Promote emotional wellbeing through compensating disadvantage

bull Establish and maintain constructive engagement with regional communities

bull Continue to support relevant research

bull Recognize flexible progression pathways and nested qualifications

bull Financial subsidies for most disadvantaged students

Suite of responses

Influencing external environment

bull Continue community and family outreach programs to further develop responsive student support networks

bull Engage families and communities to broaden the understanding and experience of lsquogoing to universityrsquo

Internal environment

bull Offer flexible access to learning resources curriculum structures delivery modes and schedules

bull Create a sense of belonging through partnerships with students

bull Respond to studentsrsquo challenges by enabling constructive cycles of learning

bull Offer greater flexibility in learning amp assessment design amp strategies

Institutional actions

1 Encourage contact between students and academic staff

2 Develop reciprocity and cooperation between students

3 Encourage active learning

4 Give prompt feedback

5 Emphasize time on task

6 Communicate high expectations

7 Respect diverse talents and ways of learningChickering and Gamson 1987

For educators 7 Good Practice Principles

Conditions for Student Success

Clarity consistency and

high expectations

Timely support for the FYE in the classroom

Assessment amp feedback that

enables staff and students to

adjust behaviours

Involvement with peers and

staffVincent Tinto (2012) Completing College rethinking institutional action The University of Chicago Press Chicago

23

Student Engagement Success and Retention Maturity Model SESR-MM

httpstudentengagementmaturitymodelnet

Nelson Karen J Clarke John A Stoodley Ian D amp Creagh Tracy A (2013) Using a maturity model to build on the generational approach to student engagement practicesHigher Education Research and Development 34(2) pp351-367

Example SESR Maturity Model

63 Essential Institutional

Practices

SESR Maturity Model Content Summary

5 Categories 18 Processes 63 Practices (eg)Learning Assessment 4 Design feedback and relevant

Curricula 2 Designed for progress and participation

Teaching Techniques 4 Interactive simulates SW learning-centric

Pedagogical style 3 builds employability skills

Supporting Information about hellip 3 subjectsprograms milestones support

Services and resources 3 financial build capacity amp skills

People rich 3 local amp central advocacy peers

Belonging Interaction 4 inclusive intentional future focus social

Inclusive activities 4 cultural diverse cohorts int amp ext comm

Identity development 3 student and professional leadership confidence

Integrating Academic literacies 3 peer learning skills partnerships

Personal literacies 4 in curric social personal amp prof attributes

Activities (student-led) 5 fostered aligned monitor amp track progress x-inst

Resourcing Staff Development 5 ac sessional amp prof investment rec amp rew

Roles and responsibilities 3 ed tech defined workloads

Evidence base 3 available shared evaluated

Communication 2 online amp social media clear procedures

Learning environments 5 formal amp inform spaces resources timetabling

copy Higher Education Academy 2017

Enhancing Student Success in Education

Students as partners

bull HEA ndash Student engagement survey and toolkit

bull UK QAA ndash Student engagement in quality

bull SPARQS ndash Student Participation in Quality Scotland

bull In governance and decision making ndash Sally VarnhamUTS

bull In collaborative partnerships to enhance teaching and learning ndash Kelly Matthews UQ

Increasing evidence that Student Wellbeing Matters

httpmelbourne-csheunimelbeduauresearchexperienceenhancing-student-wellbeing2016-symposium-student-wellbeing-matters

httpemediarmiteduautitocontentstudent-lifecycle-model

Lizzio (2011) Five senses of success

But how do all

these lsquothingsrsquo work to influence student outcomes

1 Enhances students self belief2 Enables all students to work autonomously amp

together to build and feel competent and to 3 Builds social and cultural capital4 Supports transition into university (the FYE)5 Uses disciplinary knowledge to engage students6 Considers student well-being7 Adapts to changing student expectations8 Enables students to become active citizens

Focus on student engagement

2013 ndash Zepke Zepke amp Leach (2010)

Zepke (2013) Int J FYHE 4(2) pp1-14Zepke amp Leach (2010) ALHE 11(3) p169

ldquoAn enigmatic phenomenonrdquoValuable tool in examining an

enhancing the student experience

Solomonides Reid and Petcoz (2012)

ldquoA complex businessrdquoStudents investment in learning

Supportive institutions amp classroomsEnabling external environment

ldquoStudent engagement is complex with many

meanings and conceptual uncertaintiesrdquo

Ramsden amp Callender (2014)

The concept of engagement

ldquoThe time and effort students devote to activities that are empirically linked to desired outcomes of college and what institutions do to induce students to participate in these activities (Kuh (2001 2003 2009a) in Trowler 2010)

ldquothe interaction between the time effort and other relevant resources invested by both students and their institutions intended to optimise the student experience and enhance the learning outcomes and development of students and the performance and reputation of the institutionrdquo (Trowler 2010 p 3)

the behaviours thinking and emotions that lead to successful learning

(Reschly amp Christenson 2012)

Kahu amp Nelson (2017) Student engagement in the educational interface understanding the mechanisms of student success Higher Education and Development httpwwwtandfonlinecomdoifull1010800729436020171344197

Refined Conceptual Framework of Student Engagement

Figure 1 Refined conceptual framework of student engagement incorporating the educational interface

The Educational Interface

Student Engagement

AffectiveInterest

Enthusiasm

CognitiveDeep learning amp Self regulation

BehaviouralParticipationTime amp effort

Interaction

Self-efficacy

Kahu amp Nelson (2017)

Wellbeing

Belonging

Emotion

The mechanisms of student engagement

bull Explain how institutional course program initiativespracticesbehaviours lsquoworkrsquo for individual students

bull Provide a design brief for new initiativespractices

bull Enhance amp enrich learning outcomes for all students

bull And critically have the power to bull Mitigate previous and current disadvantage

bull Help address structural (external) challenges

bull Combat institutional characteristics influencing attrition

bull Change institutional culture

37

httpshapingtheregionalstudentexperiencecomau

RQ ndash how do institutional practices lsquoshapersquo the student experience

bull 8 Institutions

bull Analysis of existing data sets demographics UES GDS

bull Case Studies bull 110 participants (65 students 45 staff)

bull 90 hours of data collection (99 Interviews focus groups)

bull Amalgamated data ndash for cross case analysis

Research Overview

7 case studies 3113 NVivo codes

390 000 words 1934 cross codes

Structural influences

UniversityStudent

Adapted from Kahu E (2014) The International Journal of the First Year in Higher Education 5(2) 45-55

Framework for Student Engagement

Psychosocial influences

University(Emotion)Student

amp U lt-gt S relationships

Student Engagement

AffectCognitionBehaviour

Proximal consequences

AcademicSocial

Distal consequences

AcademicSocial

Currently input and output data only

Case Studies Curricula amp Co-curricular Initiatives

bull CSU ndash Online tools to enable joined up WPL

bull CQU ndash Early IAR-focused early ldquointerventionrdquo

bull FedUni ndash Access to student support

bull JCU ndash Peer to peer support

bull SCU ndash Enabling pathways

bull UNE ndash Building citizenship capability for in DE

bull USQ ndash Scaffolded discipline skills design in FY

bull USC ndash WIL in non professional programs

Institution Initiative context Case study key find i ng Good practice to shape the student experience

Charles Sturt UniversityWorkplace learning (WPL) program at

a regional university

Workplace learning shapes the student

experience

Use technologies to support relationship development among

students supervisors and academics and to strengthen work

place learning experiences

CQUniversityPre-enrolment interviews designed to

communicate program requirements

Early people-rich intervention

improves transition and fir

s

t y ear

retention

Begin studentsrsquo transition to university with personalised

two-way interaction to discuss studentsrsquo needs in relation to

inherent program requirements

Federation University

Australia

Centrally provided student academic

and transition support services and

programs (SSampPs)

Student support promotes 21st

Century student engagement in a

regional context

Select and support high-quality and enthusiastic Student

Leaders to facilitate positive interactions among less

experienced peers in the transition to university

James Cook UniversityPeer-to-peer student mentoring

program

Peer support and advising enhance

the student experience

Promote and resource mentor programs to support new

students as they negotiate the structural environment of the

university

Southern Cross UniversityPreparing for Success Program

(non-award enabling program)

Enabling pathways lead to successful

outcomes

Orient the curriculum and teaching in formal transition

programs to enable student success while supporting them to

manage life-load and other structural challenges

University of New England New England Award ProgramCitizenship and graduate attributes

enrich the student experience

Institutionalise adaptable extra curricular programs to inspire

students to engage with their communities as part of their

learning

University of Southern

Queensland

Compulsory firs t y ear core courses

that embed core online and university

literacies

Embedded and scaffolded course

design enhances studentsrsquo online

learning experiences

Commit to whole-of-program embedded approaches to

enhancing digital literacy and fluency with online teaching and

learning modes

University of the Sunshine

Coast

WIL when it is not an embedded

component of the program

Work integrated learning enhances

graduate capabilities employment and

career opportunities

Work with students to design opportunities for innovative

authentic work integrated learning in programs where there is

not an embedded placement component

Case studies

Each of the eight project partners conducted case studies investigating the student experience of initiatives in their institutions

httpshapingtheregionalstudentexperiencecomau

Compensatory

Effect

Positive psychosocial

influences increase

student engagement

and reduce the impact

of previous

disadvantage and

structural risk factors

What this means in practice is that initiatives

designed and implemented to strengthen the

student motivation skills identity and self-efficacy

will positively influence student engagement and

mitigate previous disadvantage

Evidence 50 of all the data were relevant

httpshapingtheregionalstudentexperiencecomau

1 Intentionally design and enact administrative practices including admissions pathways to ensure all students are able to participate fully in the universityrsquos formal and informal activities

2 Intentionally design all curricula and co-curricular activities to activate student motivation build academic skills promote discipline and student identity and develop studentsrsquo self-efficacy

3 Design and universally implement curricula and co-curricular interventions to ensure that previous disadvantage and structural risk factors are mitigated through systematic institutional practices that privilege behavioural cognitive and affective student engagement

4 Assure quality in learning teaching and

student experience practices measured by

positive student learning outcomes and

achievement and high levels of student

satisfaction and well-being

5 Focus within discipline curricula on

developing futurendashproof employability skills

including advanced digital literacy enterprise

skills and entrepreneurship

6 Minimise the socio-cultural incongruence

between communities and higher education

institutions through sustained attention to

cultural structural and practical organisational

change

7Provide access to information about

studentsrsquo movements over time and

among institutions

8Review the learner engagement scale in the SES to ensure the collection of data is

aligned with contemporary

understandings of student engagement

9Review indicators in the CEQ GDS and

(proposed) ESS to ensure the collection of

information about studentsrsquo engagement

experience and skills is aligned with the

key findings of this study

CONTEXTUAL amp SITUATIONAL INFLUENCES ON STUDENT SUCCESS

Keynote PresentationANZSSA amp ISANA Conference

7 December 2017

Professor Karen NelsonPro Vice-Chancellor (Students)

KN Publications on USC Research Bank

Page 15: CONTEXTUAL & SITUATIONAL INFLUENCES ON ...isana.proceedings.com.au/wp-content/uploads/2017/12/...CONTEXTUAL & SITUATIONAL INFLUENCES ON STUDENT SUCCESS Keynote Presentation ANZSSA

Image httpwwwcomplexcomart-design201311banksy-greatest-worksfollow-your-dreams

A moral and ethical imperative to work out what is going on so we can provide the best possible opportunity

for students to succeed

httpssafeguardingstudentlearningnet

Nelson K Kift S amp Clarke J (2012) A transition pedagogy for student engagement and first year learning success and retention In Ian Solomonides Anna Reid and Peter Petocz (eds) Engaging with Learning in Higher Education (ELHE) Faringdon UK Libri Publishers

Student Factors

IndividualContextual

Students amp Staff

KnowledgeSkills

AttitudesActions

Input Presage Factors

Transformation Process

Output Product Factors

Institutional Experiences

Mediated by

curriculum amp co-

curricular activities

Institutional Context

CurriculumInstitution

Teacher Factors

IndividualContextual

Framing the Discussion

External Environment- Structural factors

bull Geographical location bull Near amp distant regional cf remote (Pollard 2017)bull Access to campus study location

bull Financial constraints financial stress bull Living affordabilitybull Access to regular and secure employment

bull Resources bull High-bandwidth internetbull Child care (student friendly)

bull Travelbull Time opportunity and $ cost practical distance

bull Inter-generational socio-cultural disadvantage amp poverty

bull Multiple equity group membershipbull Compounding impact

Nelson et al 2017 Understanding the completion patters of equity students in regional universities httpswwwncseheeduauwp-contentuploads201706Nelson-Completion-patternspdf

Political regulatory and policy responses (External to HE)

bull Increase investment in regional schools and pathways to tertiary opportunities

bull Continue to build partnerships to enhance regional infrastructure and communities

bull Focus on building economic stability in regional communities

bull Mitigate inter-generational disadvantage

bull Promote emotional wellbeing through compensating disadvantage

bull Establish and maintain constructive engagement with regional communities

bull Continue to support relevant research

bull Recognize flexible progression pathways and nested qualifications

bull Financial subsidies for most disadvantaged students

Suite of responses

Influencing external environment

bull Continue community and family outreach programs to further develop responsive student support networks

bull Engage families and communities to broaden the understanding and experience of lsquogoing to universityrsquo

Internal environment

bull Offer flexible access to learning resources curriculum structures delivery modes and schedules

bull Create a sense of belonging through partnerships with students

bull Respond to studentsrsquo challenges by enabling constructive cycles of learning

bull Offer greater flexibility in learning amp assessment design amp strategies

Institutional actions

1 Encourage contact between students and academic staff

2 Develop reciprocity and cooperation between students

3 Encourage active learning

4 Give prompt feedback

5 Emphasize time on task

6 Communicate high expectations

7 Respect diverse talents and ways of learningChickering and Gamson 1987

For educators 7 Good Practice Principles

Conditions for Student Success

Clarity consistency and

high expectations

Timely support for the FYE in the classroom

Assessment amp feedback that

enables staff and students to

adjust behaviours

Involvement with peers and

staffVincent Tinto (2012) Completing College rethinking institutional action The University of Chicago Press Chicago

23

Student Engagement Success and Retention Maturity Model SESR-MM

httpstudentengagementmaturitymodelnet

Nelson Karen J Clarke John A Stoodley Ian D amp Creagh Tracy A (2013) Using a maturity model to build on the generational approach to student engagement practicesHigher Education Research and Development 34(2) pp351-367

Example SESR Maturity Model

63 Essential Institutional

Practices

SESR Maturity Model Content Summary

5 Categories 18 Processes 63 Practices (eg)Learning Assessment 4 Design feedback and relevant

Curricula 2 Designed for progress and participation

Teaching Techniques 4 Interactive simulates SW learning-centric

Pedagogical style 3 builds employability skills

Supporting Information about hellip 3 subjectsprograms milestones support

Services and resources 3 financial build capacity amp skills

People rich 3 local amp central advocacy peers

Belonging Interaction 4 inclusive intentional future focus social

Inclusive activities 4 cultural diverse cohorts int amp ext comm

Identity development 3 student and professional leadership confidence

Integrating Academic literacies 3 peer learning skills partnerships

Personal literacies 4 in curric social personal amp prof attributes

Activities (student-led) 5 fostered aligned monitor amp track progress x-inst

Resourcing Staff Development 5 ac sessional amp prof investment rec amp rew

Roles and responsibilities 3 ed tech defined workloads

Evidence base 3 available shared evaluated

Communication 2 online amp social media clear procedures

Learning environments 5 formal amp inform spaces resources timetabling

copy Higher Education Academy 2017

Enhancing Student Success in Education

Students as partners

bull HEA ndash Student engagement survey and toolkit

bull UK QAA ndash Student engagement in quality

bull SPARQS ndash Student Participation in Quality Scotland

bull In governance and decision making ndash Sally VarnhamUTS

bull In collaborative partnerships to enhance teaching and learning ndash Kelly Matthews UQ

Increasing evidence that Student Wellbeing Matters

httpmelbourne-csheunimelbeduauresearchexperienceenhancing-student-wellbeing2016-symposium-student-wellbeing-matters

httpemediarmiteduautitocontentstudent-lifecycle-model

Lizzio (2011) Five senses of success

But how do all

these lsquothingsrsquo work to influence student outcomes

1 Enhances students self belief2 Enables all students to work autonomously amp

together to build and feel competent and to 3 Builds social and cultural capital4 Supports transition into university (the FYE)5 Uses disciplinary knowledge to engage students6 Considers student well-being7 Adapts to changing student expectations8 Enables students to become active citizens

Focus on student engagement

2013 ndash Zepke Zepke amp Leach (2010)

Zepke (2013) Int J FYHE 4(2) pp1-14Zepke amp Leach (2010) ALHE 11(3) p169

ldquoAn enigmatic phenomenonrdquoValuable tool in examining an

enhancing the student experience

Solomonides Reid and Petcoz (2012)

ldquoA complex businessrdquoStudents investment in learning

Supportive institutions amp classroomsEnabling external environment

ldquoStudent engagement is complex with many

meanings and conceptual uncertaintiesrdquo

Ramsden amp Callender (2014)

The concept of engagement

ldquoThe time and effort students devote to activities that are empirically linked to desired outcomes of college and what institutions do to induce students to participate in these activities (Kuh (2001 2003 2009a) in Trowler 2010)

ldquothe interaction between the time effort and other relevant resources invested by both students and their institutions intended to optimise the student experience and enhance the learning outcomes and development of students and the performance and reputation of the institutionrdquo (Trowler 2010 p 3)

the behaviours thinking and emotions that lead to successful learning

(Reschly amp Christenson 2012)

Kahu amp Nelson (2017) Student engagement in the educational interface understanding the mechanisms of student success Higher Education and Development httpwwwtandfonlinecomdoifull1010800729436020171344197

Refined Conceptual Framework of Student Engagement

Figure 1 Refined conceptual framework of student engagement incorporating the educational interface

The Educational Interface

Student Engagement

AffectiveInterest

Enthusiasm

CognitiveDeep learning amp Self regulation

BehaviouralParticipationTime amp effort

Interaction

Self-efficacy

Kahu amp Nelson (2017)

Wellbeing

Belonging

Emotion

The mechanisms of student engagement

bull Explain how institutional course program initiativespracticesbehaviours lsquoworkrsquo for individual students

bull Provide a design brief for new initiativespractices

bull Enhance amp enrich learning outcomes for all students

bull And critically have the power to bull Mitigate previous and current disadvantage

bull Help address structural (external) challenges

bull Combat institutional characteristics influencing attrition

bull Change institutional culture

37

httpshapingtheregionalstudentexperiencecomau

RQ ndash how do institutional practices lsquoshapersquo the student experience

bull 8 Institutions

bull Analysis of existing data sets demographics UES GDS

bull Case Studies bull 110 participants (65 students 45 staff)

bull 90 hours of data collection (99 Interviews focus groups)

bull Amalgamated data ndash for cross case analysis

Research Overview

7 case studies 3113 NVivo codes

390 000 words 1934 cross codes

Structural influences

UniversityStudent

Adapted from Kahu E (2014) The International Journal of the First Year in Higher Education 5(2) 45-55

Framework for Student Engagement

Psychosocial influences

University(Emotion)Student

amp U lt-gt S relationships

Student Engagement

AffectCognitionBehaviour

Proximal consequences

AcademicSocial

Distal consequences

AcademicSocial

Currently input and output data only

Case Studies Curricula amp Co-curricular Initiatives

bull CSU ndash Online tools to enable joined up WPL

bull CQU ndash Early IAR-focused early ldquointerventionrdquo

bull FedUni ndash Access to student support

bull JCU ndash Peer to peer support

bull SCU ndash Enabling pathways

bull UNE ndash Building citizenship capability for in DE

bull USQ ndash Scaffolded discipline skills design in FY

bull USC ndash WIL in non professional programs

Institution Initiative context Case study key find i ng Good practice to shape the student experience

Charles Sturt UniversityWorkplace learning (WPL) program at

a regional university

Workplace learning shapes the student

experience

Use technologies to support relationship development among

students supervisors and academics and to strengthen work

place learning experiences

CQUniversityPre-enrolment interviews designed to

communicate program requirements

Early people-rich intervention

improves transition and fir

s

t y ear

retention

Begin studentsrsquo transition to university with personalised

two-way interaction to discuss studentsrsquo needs in relation to

inherent program requirements

Federation University

Australia

Centrally provided student academic

and transition support services and

programs (SSampPs)

Student support promotes 21st

Century student engagement in a

regional context

Select and support high-quality and enthusiastic Student

Leaders to facilitate positive interactions among less

experienced peers in the transition to university

James Cook UniversityPeer-to-peer student mentoring

program

Peer support and advising enhance

the student experience

Promote and resource mentor programs to support new

students as they negotiate the structural environment of the

university

Southern Cross UniversityPreparing for Success Program

(non-award enabling program)

Enabling pathways lead to successful

outcomes

Orient the curriculum and teaching in formal transition

programs to enable student success while supporting them to

manage life-load and other structural challenges

University of New England New England Award ProgramCitizenship and graduate attributes

enrich the student experience

Institutionalise adaptable extra curricular programs to inspire

students to engage with their communities as part of their

learning

University of Southern

Queensland

Compulsory firs t y ear core courses

that embed core online and university

literacies

Embedded and scaffolded course

design enhances studentsrsquo online

learning experiences

Commit to whole-of-program embedded approaches to

enhancing digital literacy and fluency with online teaching and

learning modes

University of the Sunshine

Coast

WIL when it is not an embedded

component of the program

Work integrated learning enhances

graduate capabilities employment and

career opportunities

Work with students to design opportunities for innovative

authentic work integrated learning in programs where there is

not an embedded placement component

Case studies

Each of the eight project partners conducted case studies investigating the student experience of initiatives in their institutions

httpshapingtheregionalstudentexperiencecomau

Compensatory

Effect

Positive psychosocial

influences increase

student engagement

and reduce the impact

of previous

disadvantage and

structural risk factors

What this means in practice is that initiatives

designed and implemented to strengthen the

student motivation skills identity and self-efficacy

will positively influence student engagement and

mitigate previous disadvantage

Evidence 50 of all the data were relevant

httpshapingtheregionalstudentexperiencecomau

1 Intentionally design and enact administrative practices including admissions pathways to ensure all students are able to participate fully in the universityrsquos formal and informal activities

2 Intentionally design all curricula and co-curricular activities to activate student motivation build academic skills promote discipline and student identity and develop studentsrsquo self-efficacy

3 Design and universally implement curricula and co-curricular interventions to ensure that previous disadvantage and structural risk factors are mitigated through systematic institutional practices that privilege behavioural cognitive and affective student engagement

4 Assure quality in learning teaching and

student experience practices measured by

positive student learning outcomes and

achievement and high levels of student

satisfaction and well-being

5 Focus within discipline curricula on

developing futurendashproof employability skills

including advanced digital literacy enterprise

skills and entrepreneurship

6 Minimise the socio-cultural incongruence

between communities and higher education

institutions through sustained attention to

cultural structural and practical organisational

change

7Provide access to information about

studentsrsquo movements over time and

among institutions

8Review the learner engagement scale in the SES to ensure the collection of data is

aligned with contemporary

understandings of student engagement

9Review indicators in the CEQ GDS and

(proposed) ESS to ensure the collection of

information about studentsrsquo engagement

experience and skills is aligned with the

key findings of this study

CONTEXTUAL amp SITUATIONAL INFLUENCES ON STUDENT SUCCESS

Keynote PresentationANZSSA amp ISANA Conference

7 December 2017

Professor Karen NelsonPro Vice-Chancellor (Students)

KN Publications on USC Research Bank

Page 16: CONTEXTUAL & SITUATIONAL INFLUENCES ON ...isana.proceedings.com.au/wp-content/uploads/2017/12/...CONTEXTUAL & SITUATIONAL INFLUENCES ON STUDENT SUCCESS Keynote Presentation ANZSSA

A moral and ethical imperative to work out what is going on so we can provide the best possible opportunity

for students to succeed

httpssafeguardingstudentlearningnet

Nelson K Kift S amp Clarke J (2012) A transition pedagogy for student engagement and first year learning success and retention In Ian Solomonides Anna Reid and Peter Petocz (eds) Engaging with Learning in Higher Education (ELHE) Faringdon UK Libri Publishers

Student Factors

IndividualContextual

Students amp Staff

KnowledgeSkills

AttitudesActions

Input Presage Factors

Transformation Process

Output Product Factors

Institutional Experiences

Mediated by

curriculum amp co-

curricular activities

Institutional Context

CurriculumInstitution

Teacher Factors

IndividualContextual

Framing the Discussion

External Environment- Structural factors

bull Geographical location bull Near amp distant regional cf remote (Pollard 2017)bull Access to campus study location

bull Financial constraints financial stress bull Living affordabilitybull Access to regular and secure employment

bull Resources bull High-bandwidth internetbull Child care (student friendly)

bull Travelbull Time opportunity and $ cost practical distance

bull Inter-generational socio-cultural disadvantage amp poverty

bull Multiple equity group membershipbull Compounding impact

Nelson et al 2017 Understanding the completion patters of equity students in regional universities httpswwwncseheeduauwp-contentuploads201706Nelson-Completion-patternspdf

Political regulatory and policy responses (External to HE)

bull Increase investment in regional schools and pathways to tertiary opportunities

bull Continue to build partnerships to enhance regional infrastructure and communities

bull Focus on building economic stability in regional communities

bull Mitigate inter-generational disadvantage

bull Promote emotional wellbeing through compensating disadvantage

bull Establish and maintain constructive engagement with regional communities

bull Continue to support relevant research

bull Recognize flexible progression pathways and nested qualifications

bull Financial subsidies for most disadvantaged students

Suite of responses

Influencing external environment

bull Continue community and family outreach programs to further develop responsive student support networks

bull Engage families and communities to broaden the understanding and experience of lsquogoing to universityrsquo

Internal environment

bull Offer flexible access to learning resources curriculum structures delivery modes and schedules

bull Create a sense of belonging through partnerships with students

bull Respond to studentsrsquo challenges by enabling constructive cycles of learning

bull Offer greater flexibility in learning amp assessment design amp strategies

Institutional actions

1 Encourage contact between students and academic staff

2 Develop reciprocity and cooperation between students

3 Encourage active learning

4 Give prompt feedback

5 Emphasize time on task

6 Communicate high expectations

7 Respect diverse talents and ways of learningChickering and Gamson 1987

For educators 7 Good Practice Principles

Conditions for Student Success

Clarity consistency and

high expectations

Timely support for the FYE in the classroom

Assessment amp feedback that

enables staff and students to

adjust behaviours

Involvement with peers and

staffVincent Tinto (2012) Completing College rethinking institutional action The University of Chicago Press Chicago

23

Student Engagement Success and Retention Maturity Model SESR-MM

httpstudentengagementmaturitymodelnet

Nelson Karen J Clarke John A Stoodley Ian D amp Creagh Tracy A (2013) Using a maturity model to build on the generational approach to student engagement practicesHigher Education Research and Development 34(2) pp351-367

Example SESR Maturity Model

63 Essential Institutional

Practices

SESR Maturity Model Content Summary

5 Categories 18 Processes 63 Practices (eg)Learning Assessment 4 Design feedback and relevant

Curricula 2 Designed for progress and participation

Teaching Techniques 4 Interactive simulates SW learning-centric

Pedagogical style 3 builds employability skills

Supporting Information about hellip 3 subjectsprograms milestones support

Services and resources 3 financial build capacity amp skills

People rich 3 local amp central advocacy peers

Belonging Interaction 4 inclusive intentional future focus social

Inclusive activities 4 cultural diverse cohorts int amp ext comm

Identity development 3 student and professional leadership confidence

Integrating Academic literacies 3 peer learning skills partnerships

Personal literacies 4 in curric social personal amp prof attributes

Activities (student-led) 5 fostered aligned monitor amp track progress x-inst

Resourcing Staff Development 5 ac sessional amp prof investment rec amp rew

Roles and responsibilities 3 ed tech defined workloads

Evidence base 3 available shared evaluated

Communication 2 online amp social media clear procedures

Learning environments 5 formal amp inform spaces resources timetabling

copy Higher Education Academy 2017

Enhancing Student Success in Education

Students as partners

bull HEA ndash Student engagement survey and toolkit

bull UK QAA ndash Student engagement in quality

bull SPARQS ndash Student Participation in Quality Scotland

bull In governance and decision making ndash Sally VarnhamUTS

bull In collaborative partnerships to enhance teaching and learning ndash Kelly Matthews UQ

Increasing evidence that Student Wellbeing Matters

httpmelbourne-csheunimelbeduauresearchexperienceenhancing-student-wellbeing2016-symposium-student-wellbeing-matters

httpemediarmiteduautitocontentstudent-lifecycle-model

Lizzio (2011) Five senses of success

But how do all

these lsquothingsrsquo work to influence student outcomes

1 Enhances students self belief2 Enables all students to work autonomously amp

together to build and feel competent and to 3 Builds social and cultural capital4 Supports transition into university (the FYE)5 Uses disciplinary knowledge to engage students6 Considers student well-being7 Adapts to changing student expectations8 Enables students to become active citizens

Focus on student engagement

2013 ndash Zepke Zepke amp Leach (2010)

Zepke (2013) Int J FYHE 4(2) pp1-14Zepke amp Leach (2010) ALHE 11(3) p169

ldquoAn enigmatic phenomenonrdquoValuable tool in examining an

enhancing the student experience

Solomonides Reid and Petcoz (2012)

ldquoA complex businessrdquoStudents investment in learning

Supportive institutions amp classroomsEnabling external environment

ldquoStudent engagement is complex with many

meanings and conceptual uncertaintiesrdquo

Ramsden amp Callender (2014)

The concept of engagement

ldquoThe time and effort students devote to activities that are empirically linked to desired outcomes of college and what institutions do to induce students to participate in these activities (Kuh (2001 2003 2009a) in Trowler 2010)

ldquothe interaction between the time effort and other relevant resources invested by both students and their institutions intended to optimise the student experience and enhance the learning outcomes and development of students and the performance and reputation of the institutionrdquo (Trowler 2010 p 3)

the behaviours thinking and emotions that lead to successful learning

(Reschly amp Christenson 2012)

Kahu amp Nelson (2017) Student engagement in the educational interface understanding the mechanisms of student success Higher Education and Development httpwwwtandfonlinecomdoifull1010800729436020171344197

Refined Conceptual Framework of Student Engagement

Figure 1 Refined conceptual framework of student engagement incorporating the educational interface

The Educational Interface

Student Engagement

AffectiveInterest

Enthusiasm

CognitiveDeep learning amp Self regulation

BehaviouralParticipationTime amp effort

Interaction

Self-efficacy

Kahu amp Nelson (2017)

Wellbeing

Belonging

Emotion

The mechanisms of student engagement

bull Explain how institutional course program initiativespracticesbehaviours lsquoworkrsquo for individual students

bull Provide a design brief for new initiativespractices

bull Enhance amp enrich learning outcomes for all students

bull And critically have the power to bull Mitigate previous and current disadvantage

bull Help address structural (external) challenges

bull Combat institutional characteristics influencing attrition

bull Change institutional culture

37

httpshapingtheregionalstudentexperiencecomau

RQ ndash how do institutional practices lsquoshapersquo the student experience

bull 8 Institutions

bull Analysis of existing data sets demographics UES GDS

bull Case Studies bull 110 participants (65 students 45 staff)

bull 90 hours of data collection (99 Interviews focus groups)

bull Amalgamated data ndash for cross case analysis

Research Overview

7 case studies 3113 NVivo codes

390 000 words 1934 cross codes

Structural influences

UniversityStudent

Adapted from Kahu E (2014) The International Journal of the First Year in Higher Education 5(2) 45-55

Framework for Student Engagement

Psychosocial influences

University(Emotion)Student

amp U lt-gt S relationships

Student Engagement

AffectCognitionBehaviour

Proximal consequences

AcademicSocial

Distal consequences

AcademicSocial

Currently input and output data only

Case Studies Curricula amp Co-curricular Initiatives

bull CSU ndash Online tools to enable joined up WPL

bull CQU ndash Early IAR-focused early ldquointerventionrdquo

bull FedUni ndash Access to student support

bull JCU ndash Peer to peer support

bull SCU ndash Enabling pathways

bull UNE ndash Building citizenship capability for in DE

bull USQ ndash Scaffolded discipline skills design in FY

bull USC ndash WIL in non professional programs

Institution Initiative context Case study key find i ng Good practice to shape the student experience

Charles Sturt UniversityWorkplace learning (WPL) program at

a regional university

Workplace learning shapes the student

experience

Use technologies to support relationship development among

students supervisors and academics and to strengthen work

place learning experiences

CQUniversityPre-enrolment interviews designed to

communicate program requirements

Early people-rich intervention

improves transition and fir

s

t y ear

retention

Begin studentsrsquo transition to university with personalised

two-way interaction to discuss studentsrsquo needs in relation to

inherent program requirements

Federation University

Australia

Centrally provided student academic

and transition support services and

programs (SSampPs)

Student support promotes 21st

Century student engagement in a

regional context

Select and support high-quality and enthusiastic Student

Leaders to facilitate positive interactions among less

experienced peers in the transition to university

James Cook UniversityPeer-to-peer student mentoring

program

Peer support and advising enhance

the student experience

Promote and resource mentor programs to support new

students as they negotiate the structural environment of the

university

Southern Cross UniversityPreparing for Success Program

(non-award enabling program)

Enabling pathways lead to successful

outcomes

Orient the curriculum and teaching in formal transition

programs to enable student success while supporting them to

manage life-load and other structural challenges

University of New England New England Award ProgramCitizenship and graduate attributes

enrich the student experience

Institutionalise adaptable extra curricular programs to inspire

students to engage with their communities as part of their

learning

University of Southern

Queensland

Compulsory firs t y ear core courses

that embed core online and university

literacies

Embedded and scaffolded course

design enhances studentsrsquo online

learning experiences

Commit to whole-of-program embedded approaches to

enhancing digital literacy and fluency with online teaching and

learning modes

University of the Sunshine

Coast

WIL when it is not an embedded

component of the program

Work integrated learning enhances

graduate capabilities employment and

career opportunities

Work with students to design opportunities for innovative

authentic work integrated learning in programs where there is

not an embedded placement component

Case studies

Each of the eight project partners conducted case studies investigating the student experience of initiatives in their institutions

httpshapingtheregionalstudentexperiencecomau

Compensatory

Effect

Positive psychosocial

influences increase

student engagement

and reduce the impact

of previous

disadvantage and

structural risk factors

What this means in practice is that initiatives

designed and implemented to strengthen the

student motivation skills identity and self-efficacy

will positively influence student engagement and

mitigate previous disadvantage

Evidence 50 of all the data were relevant

httpshapingtheregionalstudentexperiencecomau

1 Intentionally design and enact administrative practices including admissions pathways to ensure all students are able to participate fully in the universityrsquos formal and informal activities

2 Intentionally design all curricula and co-curricular activities to activate student motivation build academic skills promote discipline and student identity and develop studentsrsquo self-efficacy

3 Design and universally implement curricula and co-curricular interventions to ensure that previous disadvantage and structural risk factors are mitigated through systematic institutional practices that privilege behavioural cognitive and affective student engagement

4 Assure quality in learning teaching and

student experience practices measured by

positive student learning outcomes and

achievement and high levels of student

satisfaction and well-being

5 Focus within discipline curricula on

developing futurendashproof employability skills

including advanced digital literacy enterprise

skills and entrepreneurship

6 Minimise the socio-cultural incongruence

between communities and higher education

institutions through sustained attention to

cultural structural and practical organisational

change

7Provide access to information about

studentsrsquo movements over time and

among institutions

8Review the learner engagement scale in the SES to ensure the collection of data is

aligned with contemporary

understandings of student engagement

9Review indicators in the CEQ GDS and

(proposed) ESS to ensure the collection of

information about studentsrsquo engagement

experience and skills is aligned with the

key findings of this study

CONTEXTUAL amp SITUATIONAL INFLUENCES ON STUDENT SUCCESS

Keynote PresentationANZSSA amp ISANA Conference

7 December 2017

Professor Karen NelsonPro Vice-Chancellor (Students)

KN Publications on USC Research Bank

Page 17: CONTEXTUAL & SITUATIONAL INFLUENCES ON ...isana.proceedings.com.au/wp-content/uploads/2017/12/...CONTEXTUAL & SITUATIONAL INFLUENCES ON STUDENT SUCCESS Keynote Presentation ANZSSA

Nelson K Kift S amp Clarke J (2012) A transition pedagogy for student engagement and first year learning success and retention In Ian Solomonides Anna Reid and Peter Petocz (eds) Engaging with Learning in Higher Education (ELHE) Faringdon UK Libri Publishers

Student Factors

IndividualContextual

Students amp Staff

KnowledgeSkills

AttitudesActions

Input Presage Factors

Transformation Process

Output Product Factors

Institutional Experiences

Mediated by

curriculum amp co-

curricular activities

Institutional Context

CurriculumInstitution

Teacher Factors

IndividualContextual

Framing the Discussion

External Environment- Structural factors

bull Geographical location bull Near amp distant regional cf remote (Pollard 2017)bull Access to campus study location

bull Financial constraints financial stress bull Living affordabilitybull Access to regular and secure employment

bull Resources bull High-bandwidth internetbull Child care (student friendly)

bull Travelbull Time opportunity and $ cost practical distance

bull Inter-generational socio-cultural disadvantage amp poverty

bull Multiple equity group membershipbull Compounding impact

Nelson et al 2017 Understanding the completion patters of equity students in regional universities httpswwwncseheeduauwp-contentuploads201706Nelson-Completion-patternspdf

Political regulatory and policy responses (External to HE)

bull Increase investment in regional schools and pathways to tertiary opportunities

bull Continue to build partnerships to enhance regional infrastructure and communities

bull Focus on building economic stability in regional communities

bull Mitigate inter-generational disadvantage

bull Promote emotional wellbeing through compensating disadvantage

bull Establish and maintain constructive engagement with regional communities

bull Continue to support relevant research

bull Recognize flexible progression pathways and nested qualifications

bull Financial subsidies for most disadvantaged students

Suite of responses

Influencing external environment

bull Continue community and family outreach programs to further develop responsive student support networks

bull Engage families and communities to broaden the understanding and experience of lsquogoing to universityrsquo

Internal environment

bull Offer flexible access to learning resources curriculum structures delivery modes and schedules

bull Create a sense of belonging through partnerships with students

bull Respond to studentsrsquo challenges by enabling constructive cycles of learning

bull Offer greater flexibility in learning amp assessment design amp strategies

Institutional actions

1 Encourage contact between students and academic staff

2 Develop reciprocity and cooperation between students

3 Encourage active learning

4 Give prompt feedback

5 Emphasize time on task

6 Communicate high expectations

7 Respect diverse talents and ways of learningChickering and Gamson 1987

For educators 7 Good Practice Principles

Conditions for Student Success

Clarity consistency and

high expectations

Timely support for the FYE in the classroom

Assessment amp feedback that

enables staff and students to

adjust behaviours

Involvement with peers and

staffVincent Tinto (2012) Completing College rethinking institutional action The University of Chicago Press Chicago

23

Student Engagement Success and Retention Maturity Model SESR-MM

httpstudentengagementmaturitymodelnet

Nelson Karen J Clarke John A Stoodley Ian D amp Creagh Tracy A (2013) Using a maturity model to build on the generational approach to student engagement practicesHigher Education Research and Development 34(2) pp351-367

Example SESR Maturity Model

63 Essential Institutional

Practices

SESR Maturity Model Content Summary

5 Categories 18 Processes 63 Practices (eg)Learning Assessment 4 Design feedback and relevant

Curricula 2 Designed for progress and participation

Teaching Techniques 4 Interactive simulates SW learning-centric

Pedagogical style 3 builds employability skills

Supporting Information about hellip 3 subjectsprograms milestones support

Services and resources 3 financial build capacity amp skills

People rich 3 local amp central advocacy peers

Belonging Interaction 4 inclusive intentional future focus social

Inclusive activities 4 cultural diverse cohorts int amp ext comm

Identity development 3 student and professional leadership confidence

Integrating Academic literacies 3 peer learning skills partnerships

Personal literacies 4 in curric social personal amp prof attributes

Activities (student-led) 5 fostered aligned monitor amp track progress x-inst

Resourcing Staff Development 5 ac sessional amp prof investment rec amp rew

Roles and responsibilities 3 ed tech defined workloads

Evidence base 3 available shared evaluated

Communication 2 online amp social media clear procedures

Learning environments 5 formal amp inform spaces resources timetabling

copy Higher Education Academy 2017

Enhancing Student Success in Education

Students as partners

bull HEA ndash Student engagement survey and toolkit

bull UK QAA ndash Student engagement in quality

bull SPARQS ndash Student Participation in Quality Scotland

bull In governance and decision making ndash Sally VarnhamUTS

bull In collaborative partnerships to enhance teaching and learning ndash Kelly Matthews UQ

Increasing evidence that Student Wellbeing Matters

httpmelbourne-csheunimelbeduauresearchexperienceenhancing-student-wellbeing2016-symposium-student-wellbeing-matters

httpemediarmiteduautitocontentstudent-lifecycle-model

Lizzio (2011) Five senses of success

But how do all

these lsquothingsrsquo work to influence student outcomes

1 Enhances students self belief2 Enables all students to work autonomously amp

together to build and feel competent and to 3 Builds social and cultural capital4 Supports transition into university (the FYE)5 Uses disciplinary knowledge to engage students6 Considers student well-being7 Adapts to changing student expectations8 Enables students to become active citizens

Focus on student engagement

2013 ndash Zepke Zepke amp Leach (2010)

Zepke (2013) Int J FYHE 4(2) pp1-14Zepke amp Leach (2010) ALHE 11(3) p169

ldquoAn enigmatic phenomenonrdquoValuable tool in examining an

enhancing the student experience

Solomonides Reid and Petcoz (2012)

ldquoA complex businessrdquoStudents investment in learning

Supportive institutions amp classroomsEnabling external environment

ldquoStudent engagement is complex with many

meanings and conceptual uncertaintiesrdquo

Ramsden amp Callender (2014)

The concept of engagement

ldquoThe time and effort students devote to activities that are empirically linked to desired outcomes of college and what institutions do to induce students to participate in these activities (Kuh (2001 2003 2009a) in Trowler 2010)

ldquothe interaction between the time effort and other relevant resources invested by both students and their institutions intended to optimise the student experience and enhance the learning outcomes and development of students and the performance and reputation of the institutionrdquo (Trowler 2010 p 3)

the behaviours thinking and emotions that lead to successful learning

(Reschly amp Christenson 2012)

Kahu amp Nelson (2017) Student engagement in the educational interface understanding the mechanisms of student success Higher Education and Development httpwwwtandfonlinecomdoifull1010800729436020171344197

Refined Conceptual Framework of Student Engagement

Figure 1 Refined conceptual framework of student engagement incorporating the educational interface

The Educational Interface

Student Engagement

AffectiveInterest

Enthusiasm

CognitiveDeep learning amp Self regulation

BehaviouralParticipationTime amp effort

Interaction

Self-efficacy

Kahu amp Nelson (2017)

Wellbeing

Belonging

Emotion

The mechanisms of student engagement

bull Explain how institutional course program initiativespracticesbehaviours lsquoworkrsquo for individual students

bull Provide a design brief for new initiativespractices

bull Enhance amp enrich learning outcomes for all students

bull And critically have the power to bull Mitigate previous and current disadvantage

bull Help address structural (external) challenges

bull Combat institutional characteristics influencing attrition

bull Change institutional culture

37

httpshapingtheregionalstudentexperiencecomau

RQ ndash how do institutional practices lsquoshapersquo the student experience

bull 8 Institutions

bull Analysis of existing data sets demographics UES GDS

bull Case Studies bull 110 participants (65 students 45 staff)

bull 90 hours of data collection (99 Interviews focus groups)

bull Amalgamated data ndash for cross case analysis

Research Overview

7 case studies 3113 NVivo codes

390 000 words 1934 cross codes

Structural influences

UniversityStudent

Adapted from Kahu E (2014) The International Journal of the First Year in Higher Education 5(2) 45-55

Framework for Student Engagement

Psychosocial influences

University(Emotion)Student

amp U lt-gt S relationships

Student Engagement

AffectCognitionBehaviour

Proximal consequences

AcademicSocial

Distal consequences

AcademicSocial

Currently input and output data only

Case Studies Curricula amp Co-curricular Initiatives

bull CSU ndash Online tools to enable joined up WPL

bull CQU ndash Early IAR-focused early ldquointerventionrdquo

bull FedUni ndash Access to student support

bull JCU ndash Peer to peer support

bull SCU ndash Enabling pathways

bull UNE ndash Building citizenship capability for in DE

bull USQ ndash Scaffolded discipline skills design in FY

bull USC ndash WIL in non professional programs

Institution Initiative context Case study key find i ng Good practice to shape the student experience

Charles Sturt UniversityWorkplace learning (WPL) program at

a regional university

Workplace learning shapes the student

experience

Use technologies to support relationship development among

students supervisors and academics and to strengthen work

place learning experiences

CQUniversityPre-enrolment interviews designed to

communicate program requirements

Early people-rich intervention

improves transition and fir

s

t y ear

retention

Begin studentsrsquo transition to university with personalised

two-way interaction to discuss studentsrsquo needs in relation to

inherent program requirements

Federation University

Australia

Centrally provided student academic

and transition support services and

programs (SSampPs)

Student support promotes 21st

Century student engagement in a

regional context

Select and support high-quality and enthusiastic Student

Leaders to facilitate positive interactions among less

experienced peers in the transition to university

James Cook UniversityPeer-to-peer student mentoring

program

Peer support and advising enhance

the student experience

Promote and resource mentor programs to support new

students as they negotiate the structural environment of the

university

Southern Cross UniversityPreparing for Success Program

(non-award enabling program)

Enabling pathways lead to successful

outcomes

Orient the curriculum and teaching in formal transition

programs to enable student success while supporting them to

manage life-load and other structural challenges

University of New England New England Award ProgramCitizenship and graduate attributes

enrich the student experience

Institutionalise adaptable extra curricular programs to inspire

students to engage with their communities as part of their

learning

University of Southern

Queensland

Compulsory firs t y ear core courses

that embed core online and university

literacies

Embedded and scaffolded course

design enhances studentsrsquo online

learning experiences

Commit to whole-of-program embedded approaches to

enhancing digital literacy and fluency with online teaching and

learning modes

University of the Sunshine

Coast

WIL when it is not an embedded

component of the program

Work integrated learning enhances

graduate capabilities employment and

career opportunities

Work with students to design opportunities for innovative

authentic work integrated learning in programs where there is

not an embedded placement component

Case studies

Each of the eight project partners conducted case studies investigating the student experience of initiatives in their institutions

httpshapingtheregionalstudentexperiencecomau

Compensatory

Effect

Positive psychosocial

influences increase

student engagement

and reduce the impact

of previous

disadvantage and

structural risk factors

What this means in practice is that initiatives

designed and implemented to strengthen the

student motivation skills identity and self-efficacy

will positively influence student engagement and

mitigate previous disadvantage

Evidence 50 of all the data were relevant

httpshapingtheregionalstudentexperiencecomau

1 Intentionally design and enact administrative practices including admissions pathways to ensure all students are able to participate fully in the universityrsquos formal and informal activities

2 Intentionally design all curricula and co-curricular activities to activate student motivation build academic skills promote discipline and student identity and develop studentsrsquo self-efficacy

3 Design and universally implement curricula and co-curricular interventions to ensure that previous disadvantage and structural risk factors are mitigated through systematic institutional practices that privilege behavioural cognitive and affective student engagement

4 Assure quality in learning teaching and

student experience practices measured by

positive student learning outcomes and

achievement and high levels of student

satisfaction and well-being

5 Focus within discipline curricula on

developing futurendashproof employability skills

including advanced digital literacy enterprise

skills and entrepreneurship

6 Minimise the socio-cultural incongruence

between communities and higher education

institutions through sustained attention to

cultural structural and practical organisational

change

7Provide access to information about

studentsrsquo movements over time and

among institutions

8Review the learner engagement scale in the SES to ensure the collection of data is

aligned with contemporary

understandings of student engagement

9Review indicators in the CEQ GDS and

(proposed) ESS to ensure the collection of

information about studentsrsquo engagement

experience and skills is aligned with the

key findings of this study

CONTEXTUAL amp SITUATIONAL INFLUENCES ON STUDENT SUCCESS

Keynote PresentationANZSSA amp ISANA Conference

7 December 2017

Professor Karen NelsonPro Vice-Chancellor (Students)

KN Publications on USC Research Bank

Page 18: CONTEXTUAL & SITUATIONAL INFLUENCES ON ...isana.proceedings.com.au/wp-content/uploads/2017/12/...CONTEXTUAL & SITUATIONAL INFLUENCES ON STUDENT SUCCESS Keynote Presentation ANZSSA

External Environment- Structural factors

bull Geographical location bull Near amp distant regional cf remote (Pollard 2017)bull Access to campus study location

bull Financial constraints financial stress bull Living affordabilitybull Access to regular and secure employment

bull Resources bull High-bandwidth internetbull Child care (student friendly)

bull Travelbull Time opportunity and $ cost practical distance

bull Inter-generational socio-cultural disadvantage amp poverty

bull Multiple equity group membershipbull Compounding impact

Nelson et al 2017 Understanding the completion patters of equity students in regional universities httpswwwncseheeduauwp-contentuploads201706Nelson-Completion-patternspdf

Political regulatory and policy responses (External to HE)

bull Increase investment in regional schools and pathways to tertiary opportunities

bull Continue to build partnerships to enhance regional infrastructure and communities

bull Focus on building economic stability in regional communities

bull Mitigate inter-generational disadvantage

bull Promote emotional wellbeing through compensating disadvantage

bull Establish and maintain constructive engagement with regional communities

bull Continue to support relevant research

bull Recognize flexible progression pathways and nested qualifications

bull Financial subsidies for most disadvantaged students

Suite of responses

Influencing external environment

bull Continue community and family outreach programs to further develop responsive student support networks

bull Engage families and communities to broaden the understanding and experience of lsquogoing to universityrsquo

Internal environment

bull Offer flexible access to learning resources curriculum structures delivery modes and schedules

bull Create a sense of belonging through partnerships with students

bull Respond to studentsrsquo challenges by enabling constructive cycles of learning

bull Offer greater flexibility in learning amp assessment design amp strategies

Institutional actions

1 Encourage contact between students and academic staff

2 Develop reciprocity and cooperation between students

3 Encourage active learning

4 Give prompt feedback

5 Emphasize time on task

6 Communicate high expectations

7 Respect diverse talents and ways of learningChickering and Gamson 1987

For educators 7 Good Practice Principles

Conditions for Student Success

Clarity consistency and

high expectations

Timely support for the FYE in the classroom

Assessment amp feedback that

enables staff and students to

adjust behaviours

Involvement with peers and

staffVincent Tinto (2012) Completing College rethinking institutional action The University of Chicago Press Chicago

23

Student Engagement Success and Retention Maturity Model SESR-MM

httpstudentengagementmaturitymodelnet

Nelson Karen J Clarke John A Stoodley Ian D amp Creagh Tracy A (2013) Using a maturity model to build on the generational approach to student engagement practicesHigher Education Research and Development 34(2) pp351-367

Example SESR Maturity Model

63 Essential Institutional

Practices

SESR Maturity Model Content Summary

5 Categories 18 Processes 63 Practices (eg)Learning Assessment 4 Design feedback and relevant

Curricula 2 Designed for progress and participation

Teaching Techniques 4 Interactive simulates SW learning-centric

Pedagogical style 3 builds employability skills

Supporting Information about hellip 3 subjectsprograms milestones support

Services and resources 3 financial build capacity amp skills

People rich 3 local amp central advocacy peers

Belonging Interaction 4 inclusive intentional future focus social

Inclusive activities 4 cultural diverse cohorts int amp ext comm

Identity development 3 student and professional leadership confidence

Integrating Academic literacies 3 peer learning skills partnerships

Personal literacies 4 in curric social personal amp prof attributes

Activities (student-led) 5 fostered aligned monitor amp track progress x-inst

Resourcing Staff Development 5 ac sessional amp prof investment rec amp rew

Roles and responsibilities 3 ed tech defined workloads

Evidence base 3 available shared evaluated

Communication 2 online amp social media clear procedures

Learning environments 5 formal amp inform spaces resources timetabling

copy Higher Education Academy 2017

Enhancing Student Success in Education

Students as partners

bull HEA ndash Student engagement survey and toolkit

bull UK QAA ndash Student engagement in quality

bull SPARQS ndash Student Participation in Quality Scotland

bull In governance and decision making ndash Sally VarnhamUTS

bull In collaborative partnerships to enhance teaching and learning ndash Kelly Matthews UQ

Increasing evidence that Student Wellbeing Matters

httpmelbourne-csheunimelbeduauresearchexperienceenhancing-student-wellbeing2016-symposium-student-wellbeing-matters

httpemediarmiteduautitocontentstudent-lifecycle-model

Lizzio (2011) Five senses of success

But how do all

these lsquothingsrsquo work to influence student outcomes

1 Enhances students self belief2 Enables all students to work autonomously amp

together to build and feel competent and to 3 Builds social and cultural capital4 Supports transition into university (the FYE)5 Uses disciplinary knowledge to engage students6 Considers student well-being7 Adapts to changing student expectations8 Enables students to become active citizens

Focus on student engagement

2013 ndash Zepke Zepke amp Leach (2010)

Zepke (2013) Int J FYHE 4(2) pp1-14Zepke amp Leach (2010) ALHE 11(3) p169

ldquoAn enigmatic phenomenonrdquoValuable tool in examining an

enhancing the student experience

Solomonides Reid and Petcoz (2012)

ldquoA complex businessrdquoStudents investment in learning

Supportive institutions amp classroomsEnabling external environment

ldquoStudent engagement is complex with many

meanings and conceptual uncertaintiesrdquo

Ramsden amp Callender (2014)

The concept of engagement

ldquoThe time and effort students devote to activities that are empirically linked to desired outcomes of college and what institutions do to induce students to participate in these activities (Kuh (2001 2003 2009a) in Trowler 2010)

ldquothe interaction between the time effort and other relevant resources invested by both students and their institutions intended to optimise the student experience and enhance the learning outcomes and development of students and the performance and reputation of the institutionrdquo (Trowler 2010 p 3)

the behaviours thinking and emotions that lead to successful learning

(Reschly amp Christenson 2012)

Kahu amp Nelson (2017) Student engagement in the educational interface understanding the mechanisms of student success Higher Education and Development httpwwwtandfonlinecomdoifull1010800729436020171344197

Refined Conceptual Framework of Student Engagement

Figure 1 Refined conceptual framework of student engagement incorporating the educational interface

The Educational Interface

Student Engagement

AffectiveInterest

Enthusiasm

CognitiveDeep learning amp Self regulation

BehaviouralParticipationTime amp effort

Interaction

Self-efficacy

Kahu amp Nelson (2017)

Wellbeing

Belonging

Emotion

The mechanisms of student engagement

bull Explain how institutional course program initiativespracticesbehaviours lsquoworkrsquo for individual students

bull Provide a design brief for new initiativespractices

bull Enhance amp enrich learning outcomes for all students

bull And critically have the power to bull Mitigate previous and current disadvantage

bull Help address structural (external) challenges

bull Combat institutional characteristics influencing attrition

bull Change institutional culture

37

httpshapingtheregionalstudentexperiencecomau

RQ ndash how do institutional practices lsquoshapersquo the student experience

bull 8 Institutions

bull Analysis of existing data sets demographics UES GDS

bull Case Studies bull 110 participants (65 students 45 staff)

bull 90 hours of data collection (99 Interviews focus groups)

bull Amalgamated data ndash for cross case analysis

Research Overview

7 case studies 3113 NVivo codes

390 000 words 1934 cross codes

Structural influences

UniversityStudent

Adapted from Kahu E (2014) The International Journal of the First Year in Higher Education 5(2) 45-55

Framework for Student Engagement

Psychosocial influences

University(Emotion)Student

amp U lt-gt S relationships

Student Engagement

AffectCognitionBehaviour

Proximal consequences

AcademicSocial

Distal consequences

AcademicSocial

Currently input and output data only

Case Studies Curricula amp Co-curricular Initiatives

bull CSU ndash Online tools to enable joined up WPL

bull CQU ndash Early IAR-focused early ldquointerventionrdquo

bull FedUni ndash Access to student support

bull JCU ndash Peer to peer support

bull SCU ndash Enabling pathways

bull UNE ndash Building citizenship capability for in DE

bull USQ ndash Scaffolded discipline skills design in FY

bull USC ndash WIL in non professional programs

Institution Initiative context Case study key find i ng Good practice to shape the student experience

Charles Sturt UniversityWorkplace learning (WPL) program at

a regional university

Workplace learning shapes the student

experience

Use technologies to support relationship development among

students supervisors and academics and to strengthen work

place learning experiences

CQUniversityPre-enrolment interviews designed to

communicate program requirements

Early people-rich intervention

improves transition and fir

s

t y ear

retention

Begin studentsrsquo transition to university with personalised

two-way interaction to discuss studentsrsquo needs in relation to

inherent program requirements

Federation University

Australia

Centrally provided student academic

and transition support services and

programs (SSampPs)

Student support promotes 21st

Century student engagement in a

regional context

Select and support high-quality and enthusiastic Student

Leaders to facilitate positive interactions among less

experienced peers in the transition to university

James Cook UniversityPeer-to-peer student mentoring

program

Peer support and advising enhance

the student experience

Promote and resource mentor programs to support new

students as they negotiate the structural environment of the

university

Southern Cross UniversityPreparing for Success Program

(non-award enabling program)

Enabling pathways lead to successful

outcomes

Orient the curriculum and teaching in formal transition

programs to enable student success while supporting them to

manage life-load and other structural challenges

University of New England New England Award ProgramCitizenship and graduate attributes

enrich the student experience

Institutionalise adaptable extra curricular programs to inspire

students to engage with their communities as part of their

learning

University of Southern

Queensland

Compulsory firs t y ear core courses

that embed core online and university

literacies

Embedded and scaffolded course

design enhances studentsrsquo online

learning experiences

Commit to whole-of-program embedded approaches to

enhancing digital literacy and fluency with online teaching and

learning modes

University of the Sunshine

Coast

WIL when it is not an embedded

component of the program

Work integrated learning enhances

graduate capabilities employment and

career opportunities

Work with students to design opportunities for innovative

authentic work integrated learning in programs where there is

not an embedded placement component

Case studies

Each of the eight project partners conducted case studies investigating the student experience of initiatives in their institutions

httpshapingtheregionalstudentexperiencecomau

Compensatory

Effect

Positive psychosocial

influences increase

student engagement

and reduce the impact

of previous

disadvantage and

structural risk factors

What this means in practice is that initiatives

designed and implemented to strengthen the

student motivation skills identity and self-efficacy

will positively influence student engagement and

mitigate previous disadvantage

Evidence 50 of all the data were relevant

httpshapingtheregionalstudentexperiencecomau

1 Intentionally design and enact administrative practices including admissions pathways to ensure all students are able to participate fully in the universityrsquos formal and informal activities

2 Intentionally design all curricula and co-curricular activities to activate student motivation build academic skills promote discipline and student identity and develop studentsrsquo self-efficacy

3 Design and universally implement curricula and co-curricular interventions to ensure that previous disadvantage and structural risk factors are mitigated through systematic institutional practices that privilege behavioural cognitive and affective student engagement

4 Assure quality in learning teaching and

student experience practices measured by

positive student learning outcomes and

achievement and high levels of student

satisfaction and well-being

5 Focus within discipline curricula on

developing futurendashproof employability skills

including advanced digital literacy enterprise

skills and entrepreneurship

6 Minimise the socio-cultural incongruence

between communities and higher education

institutions through sustained attention to

cultural structural and practical organisational

change

7Provide access to information about

studentsrsquo movements over time and

among institutions

8Review the learner engagement scale in the SES to ensure the collection of data is

aligned with contemporary

understandings of student engagement

9Review indicators in the CEQ GDS and

(proposed) ESS to ensure the collection of

information about studentsrsquo engagement

experience and skills is aligned with the

key findings of this study

CONTEXTUAL amp SITUATIONAL INFLUENCES ON STUDENT SUCCESS

Keynote PresentationANZSSA amp ISANA Conference

7 December 2017

Professor Karen NelsonPro Vice-Chancellor (Students)

KN Publications on USC Research Bank

Page 19: CONTEXTUAL & SITUATIONAL INFLUENCES ON ...isana.proceedings.com.au/wp-content/uploads/2017/12/...CONTEXTUAL & SITUATIONAL INFLUENCES ON STUDENT SUCCESS Keynote Presentation ANZSSA

Political regulatory and policy responses (External to HE)

bull Increase investment in regional schools and pathways to tertiary opportunities

bull Continue to build partnerships to enhance regional infrastructure and communities

bull Focus on building economic stability in regional communities

bull Mitigate inter-generational disadvantage

bull Promote emotional wellbeing through compensating disadvantage

bull Establish and maintain constructive engagement with regional communities

bull Continue to support relevant research

bull Recognize flexible progression pathways and nested qualifications

bull Financial subsidies for most disadvantaged students

Suite of responses

Influencing external environment

bull Continue community and family outreach programs to further develop responsive student support networks

bull Engage families and communities to broaden the understanding and experience of lsquogoing to universityrsquo

Internal environment

bull Offer flexible access to learning resources curriculum structures delivery modes and schedules

bull Create a sense of belonging through partnerships with students

bull Respond to studentsrsquo challenges by enabling constructive cycles of learning

bull Offer greater flexibility in learning amp assessment design amp strategies

Institutional actions

1 Encourage contact between students and academic staff

2 Develop reciprocity and cooperation between students

3 Encourage active learning

4 Give prompt feedback

5 Emphasize time on task

6 Communicate high expectations

7 Respect diverse talents and ways of learningChickering and Gamson 1987

For educators 7 Good Practice Principles

Conditions for Student Success

Clarity consistency and

high expectations

Timely support for the FYE in the classroom

Assessment amp feedback that

enables staff and students to

adjust behaviours

Involvement with peers and

staffVincent Tinto (2012) Completing College rethinking institutional action The University of Chicago Press Chicago

23

Student Engagement Success and Retention Maturity Model SESR-MM

httpstudentengagementmaturitymodelnet

Nelson Karen J Clarke John A Stoodley Ian D amp Creagh Tracy A (2013) Using a maturity model to build on the generational approach to student engagement practicesHigher Education Research and Development 34(2) pp351-367

Example SESR Maturity Model

63 Essential Institutional

Practices

SESR Maturity Model Content Summary

5 Categories 18 Processes 63 Practices (eg)Learning Assessment 4 Design feedback and relevant

Curricula 2 Designed for progress and participation

Teaching Techniques 4 Interactive simulates SW learning-centric

Pedagogical style 3 builds employability skills

Supporting Information about hellip 3 subjectsprograms milestones support

Services and resources 3 financial build capacity amp skills

People rich 3 local amp central advocacy peers

Belonging Interaction 4 inclusive intentional future focus social

Inclusive activities 4 cultural diverse cohorts int amp ext comm

Identity development 3 student and professional leadership confidence

Integrating Academic literacies 3 peer learning skills partnerships

Personal literacies 4 in curric social personal amp prof attributes

Activities (student-led) 5 fostered aligned monitor amp track progress x-inst

Resourcing Staff Development 5 ac sessional amp prof investment rec amp rew

Roles and responsibilities 3 ed tech defined workloads

Evidence base 3 available shared evaluated

Communication 2 online amp social media clear procedures

Learning environments 5 formal amp inform spaces resources timetabling

copy Higher Education Academy 2017

Enhancing Student Success in Education

Students as partners

bull HEA ndash Student engagement survey and toolkit

bull UK QAA ndash Student engagement in quality

bull SPARQS ndash Student Participation in Quality Scotland

bull In governance and decision making ndash Sally VarnhamUTS

bull In collaborative partnerships to enhance teaching and learning ndash Kelly Matthews UQ

Increasing evidence that Student Wellbeing Matters

httpmelbourne-csheunimelbeduauresearchexperienceenhancing-student-wellbeing2016-symposium-student-wellbeing-matters

httpemediarmiteduautitocontentstudent-lifecycle-model

Lizzio (2011) Five senses of success

But how do all

these lsquothingsrsquo work to influence student outcomes

1 Enhances students self belief2 Enables all students to work autonomously amp

together to build and feel competent and to 3 Builds social and cultural capital4 Supports transition into university (the FYE)5 Uses disciplinary knowledge to engage students6 Considers student well-being7 Adapts to changing student expectations8 Enables students to become active citizens

Focus on student engagement

2013 ndash Zepke Zepke amp Leach (2010)

Zepke (2013) Int J FYHE 4(2) pp1-14Zepke amp Leach (2010) ALHE 11(3) p169

ldquoAn enigmatic phenomenonrdquoValuable tool in examining an

enhancing the student experience

Solomonides Reid and Petcoz (2012)

ldquoA complex businessrdquoStudents investment in learning

Supportive institutions amp classroomsEnabling external environment

ldquoStudent engagement is complex with many

meanings and conceptual uncertaintiesrdquo

Ramsden amp Callender (2014)

The concept of engagement

ldquoThe time and effort students devote to activities that are empirically linked to desired outcomes of college and what institutions do to induce students to participate in these activities (Kuh (2001 2003 2009a) in Trowler 2010)

ldquothe interaction between the time effort and other relevant resources invested by both students and their institutions intended to optimise the student experience and enhance the learning outcomes and development of students and the performance and reputation of the institutionrdquo (Trowler 2010 p 3)

the behaviours thinking and emotions that lead to successful learning

(Reschly amp Christenson 2012)

Kahu amp Nelson (2017) Student engagement in the educational interface understanding the mechanisms of student success Higher Education and Development httpwwwtandfonlinecomdoifull1010800729436020171344197

Refined Conceptual Framework of Student Engagement

Figure 1 Refined conceptual framework of student engagement incorporating the educational interface

The Educational Interface

Student Engagement

AffectiveInterest

Enthusiasm

CognitiveDeep learning amp Self regulation

BehaviouralParticipationTime amp effort

Interaction

Self-efficacy

Kahu amp Nelson (2017)

Wellbeing

Belonging

Emotion

The mechanisms of student engagement

bull Explain how institutional course program initiativespracticesbehaviours lsquoworkrsquo for individual students

bull Provide a design brief for new initiativespractices

bull Enhance amp enrich learning outcomes for all students

bull And critically have the power to bull Mitigate previous and current disadvantage

bull Help address structural (external) challenges

bull Combat institutional characteristics influencing attrition

bull Change institutional culture

37

httpshapingtheregionalstudentexperiencecomau

RQ ndash how do institutional practices lsquoshapersquo the student experience

bull 8 Institutions

bull Analysis of existing data sets demographics UES GDS

bull Case Studies bull 110 participants (65 students 45 staff)

bull 90 hours of data collection (99 Interviews focus groups)

bull Amalgamated data ndash for cross case analysis

Research Overview

7 case studies 3113 NVivo codes

390 000 words 1934 cross codes

Structural influences

UniversityStudent

Adapted from Kahu E (2014) The International Journal of the First Year in Higher Education 5(2) 45-55

Framework for Student Engagement

Psychosocial influences

University(Emotion)Student

amp U lt-gt S relationships

Student Engagement

AffectCognitionBehaviour

Proximal consequences

AcademicSocial

Distal consequences

AcademicSocial

Currently input and output data only

Case Studies Curricula amp Co-curricular Initiatives

bull CSU ndash Online tools to enable joined up WPL

bull CQU ndash Early IAR-focused early ldquointerventionrdquo

bull FedUni ndash Access to student support

bull JCU ndash Peer to peer support

bull SCU ndash Enabling pathways

bull UNE ndash Building citizenship capability for in DE

bull USQ ndash Scaffolded discipline skills design in FY

bull USC ndash WIL in non professional programs

Institution Initiative context Case study key find i ng Good practice to shape the student experience

Charles Sturt UniversityWorkplace learning (WPL) program at

a regional university

Workplace learning shapes the student

experience

Use technologies to support relationship development among

students supervisors and academics and to strengthen work

place learning experiences

CQUniversityPre-enrolment interviews designed to

communicate program requirements

Early people-rich intervention

improves transition and fir

s

t y ear

retention

Begin studentsrsquo transition to university with personalised

two-way interaction to discuss studentsrsquo needs in relation to

inherent program requirements

Federation University

Australia

Centrally provided student academic

and transition support services and

programs (SSampPs)

Student support promotes 21st

Century student engagement in a

regional context

Select and support high-quality and enthusiastic Student

Leaders to facilitate positive interactions among less

experienced peers in the transition to university

James Cook UniversityPeer-to-peer student mentoring

program

Peer support and advising enhance

the student experience

Promote and resource mentor programs to support new

students as they negotiate the structural environment of the

university

Southern Cross UniversityPreparing for Success Program

(non-award enabling program)

Enabling pathways lead to successful

outcomes

Orient the curriculum and teaching in formal transition

programs to enable student success while supporting them to

manage life-load and other structural challenges

University of New England New England Award ProgramCitizenship and graduate attributes

enrich the student experience

Institutionalise adaptable extra curricular programs to inspire

students to engage with their communities as part of their

learning

University of Southern

Queensland

Compulsory firs t y ear core courses

that embed core online and university

literacies

Embedded and scaffolded course

design enhances studentsrsquo online

learning experiences

Commit to whole-of-program embedded approaches to

enhancing digital literacy and fluency with online teaching and

learning modes

University of the Sunshine

Coast

WIL when it is not an embedded

component of the program

Work integrated learning enhances

graduate capabilities employment and

career opportunities

Work with students to design opportunities for innovative

authentic work integrated learning in programs where there is

not an embedded placement component

Case studies

Each of the eight project partners conducted case studies investigating the student experience of initiatives in their institutions

httpshapingtheregionalstudentexperiencecomau

Compensatory

Effect

Positive psychosocial

influences increase

student engagement

and reduce the impact

of previous

disadvantage and

structural risk factors

What this means in practice is that initiatives

designed and implemented to strengthen the

student motivation skills identity and self-efficacy

will positively influence student engagement and

mitigate previous disadvantage

Evidence 50 of all the data were relevant

httpshapingtheregionalstudentexperiencecomau

1 Intentionally design and enact administrative practices including admissions pathways to ensure all students are able to participate fully in the universityrsquos formal and informal activities

2 Intentionally design all curricula and co-curricular activities to activate student motivation build academic skills promote discipline and student identity and develop studentsrsquo self-efficacy

3 Design and universally implement curricula and co-curricular interventions to ensure that previous disadvantage and structural risk factors are mitigated through systematic institutional practices that privilege behavioural cognitive and affective student engagement

4 Assure quality in learning teaching and

student experience practices measured by

positive student learning outcomes and

achievement and high levels of student

satisfaction and well-being

5 Focus within discipline curricula on

developing futurendashproof employability skills

including advanced digital literacy enterprise

skills and entrepreneurship

6 Minimise the socio-cultural incongruence

between communities and higher education

institutions through sustained attention to

cultural structural and practical organisational

change

7Provide access to information about

studentsrsquo movements over time and

among institutions

8Review the learner engagement scale in the SES to ensure the collection of data is

aligned with contemporary

understandings of student engagement

9Review indicators in the CEQ GDS and

(proposed) ESS to ensure the collection of

information about studentsrsquo engagement

experience and skills is aligned with the

key findings of this study

CONTEXTUAL amp SITUATIONAL INFLUENCES ON STUDENT SUCCESS

Keynote PresentationANZSSA amp ISANA Conference

7 December 2017

Professor Karen NelsonPro Vice-Chancellor (Students)

KN Publications on USC Research Bank

Page 20: CONTEXTUAL & SITUATIONAL INFLUENCES ON ...isana.proceedings.com.au/wp-content/uploads/2017/12/...CONTEXTUAL & SITUATIONAL INFLUENCES ON STUDENT SUCCESS Keynote Presentation ANZSSA

Influencing external environment

bull Continue community and family outreach programs to further develop responsive student support networks

bull Engage families and communities to broaden the understanding and experience of lsquogoing to universityrsquo

Internal environment

bull Offer flexible access to learning resources curriculum structures delivery modes and schedules

bull Create a sense of belonging through partnerships with students

bull Respond to studentsrsquo challenges by enabling constructive cycles of learning

bull Offer greater flexibility in learning amp assessment design amp strategies

Institutional actions

1 Encourage contact between students and academic staff

2 Develop reciprocity and cooperation between students

3 Encourage active learning

4 Give prompt feedback

5 Emphasize time on task

6 Communicate high expectations

7 Respect diverse talents and ways of learningChickering and Gamson 1987

For educators 7 Good Practice Principles

Conditions for Student Success

Clarity consistency and

high expectations

Timely support for the FYE in the classroom

Assessment amp feedback that

enables staff and students to

adjust behaviours

Involvement with peers and

staffVincent Tinto (2012) Completing College rethinking institutional action The University of Chicago Press Chicago

23

Student Engagement Success and Retention Maturity Model SESR-MM

httpstudentengagementmaturitymodelnet

Nelson Karen J Clarke John A Stoodley Ian D amp Creagh Tracy A (2013) Using a maturity model to build on the generational approach to student engagement practicesHigher Education Research and Development 34(2) pp351-367

Example SESR Maturity Model

63 Essential Institutional

Practices

SESR Maturity Model Content Summary

5 Categories 18 Processes 63 Practices (eg)Learning Assessment 4 Design feedback and relevant

Curricula 2 Designed for progress and participation

Teaching Techniques 4 Interactive simulates SW learning-centric

Pedagogical style 3 builds employability skills

Supporting Information about hellip 3 subjectsprograms milestones support

Services and resources 3 financial build capacity amp skills

People rich 3 local amp central advocacy peers

Belonging Interaction 4 inclusive intentional future focus social

Inclusive activities 4 cultural diverse cohorts int amp ext comm

Identity development 3 student and professional leadership confidence

Integrating Academic literacies 3 peer learning skills partnerships

Personal literacies 4 in curric social personal amp prof attributes

Activities (student-led) 5 fostered aligned monitor amp track progress x-inst

Resourcing Staff Development 5 ac sessional amp prof investment rec amp rew

Roles and responsibilities 3 ed tech defined workloads

Evidence base 3 available shared evaluated

Communication 2 online amp social media clear procedures

Learning environments 5 formal amp inform spaces resources timetabling

copy Higher Education Academy 2017

Enhancing Student Success in Education

Students as partners

bull HEA ndash Student engagement survey and toolkit

bull UK QAA ndash Student engagement in quality

bull SPARQS ndash Student Participation in Quality Scotland

bull In governance and decision making ndash Sally VarnhamUTS

bull In collaborative partnerships to enhance teaching and learning ndash Kelly Matthews UQ

Increasing evidence that Student Wellbeing Matters

httpmelbourne-csheunimelbeduauresearchexperienceenhancing-student-wellbeing2016-symposium-student-wellbeing-matters

httpemediarmiteduautitocontentstudent-lifecycle-model

Lizzio (2011) Five senses of success

But how do all

these lsquothingsrsquo work to influence student outcomes

1 Enhances students self belief2 Enables all students to work autonomously amp

together to build and feel competent and to 3 Builds social and cultural capital4 Supports transition into university (the FYE)5 Uses disciplinary knowledge to engage students6 Considers student well-being7 Adapts to changing student expectations8 Enables students to become active citizens

Focus on student engagement

2013 ndash Zepke Zepke amp Leach (2010)

Zepke (2013) Int J FYHE 4(2) pp1-14Zepke amp Leach (2010) ALHE 11(3) p169

ldquoAn enigmatic phenomenonrdquoValuable tool in examining an

enhancing the student experience

Solomonides Reid and Petcoz (2012)

ldquoA complex businessrdquoStudents investment in learning

Supportive institutions amp classroomsEnabling external environment

ldquoStudent engagement is complex with many

meanings and conceptual uncertaintiesrdquo

Ramsden amp Callender (2014)

The concept of engagement

ldquoThe time and effort students devote to activities that are empirically linked to desired outcomes of college and what institutions do to induce students to participate in these activities (Kuh (2001 2003 2009a) in Trowler 2010)

ldquothe interaction between the time effort and other relevant resources invested by both students and their institutions intended to optimise the student experience and enhance the learning outcomes and development of students and the performance and reputation of the institutionrdquo (Trowler 2010 p 3)

the behaviours thinking and emotions that lead to successful learning

(Reschly amp Christenson 2012)

Kahu amp Nelson (2017) Student engagement in the educational interface understanding the mechanisms of student success Higher Education and Development httpwwwtandfonlinecomdoifull1010800729436020171344197

Refined Conceptual Framework of Student Engagement

Figure 1 Refined conceptual framework of student engagement incorporating the educational interface

The Educational Interface

Student Engagement

AffectiveInterest

Enthusiasm

CognitiveDeep learning amp Self regulation

BehaviouralParticipationTime amp effort

Interaction

Self-efficacy

Kahu amp Nelson (2017)

Wellbeing

Belonging

Emotion

The mechanisms of student engagement

bull Explain how institutional course program initiativespracticesbehaviours lsquoworkrsquo for individual students

bull Provide a design brief for new initiativespractices

bull Enhance amp enrich learning outcomes for all students

bull And critically have the power to bull Mitigate previous and current disadvantage

bull Help address structural (external) challenges

bull Combat institutional characteristics influencing attrition

bull Change institutional culture

37

httpshapingtheregionalstudentexperiencecomau

RQ ndash how do institutional practices lsquoshapersquo the student experience

bull 8 Institutions

bull Analysis of existing data sets demographics UES GDS

bull Case Studies bull 110 participants (65 students 45 staff)

bull 90 hours of data collection (99 Interviews focus groups)

bull Amalgamated data ndash for cross case analysis

Research Overview

7 case studies 3113 NVivo codes

390 000 words 1934 cross codes

Structural influences

UniversityStudent

Adapted from Kahu E (2014) The International Journal of the First Year in Higher Education 5(2) 45-55

Framework for Student Engagement

Psychosocial influences

University(Emotion)Student

amp U lt-gt S relationships

Student Engagement

AffectCognitionBehaviour

Proximal consequences

AcademicSocial

Distal consequences

AcademicSocial

Currently input and output data only

Case Studies Curricula amp Co-curricular Initiatives

bull CSU ndash Online tools to enable joined up WPL

bull CQU ndash Early IAR-focused early ldquointerventionrdquo

bull FedUni ndash Access to student support

bull JCU ndash Peer to peer support

bull SCU ndash Enabling pathways

bull UNE ndash Building citizenship capability for in DE

bull USQ ndash Scaffolded discipline skills design in FY

bull USC ndash WIL in non professional programs

Institution Initiative context Case study key find i ng Good practice to shape the student experience

Charles Sturt UniversityWorkplace learning (WPL) program at

a regional university

Workplace learning shapes the student

experience

Use technologies to support relationship development among

students supervisors and academics and to strengthen work

place learning experiences

CQUniversityPre-enrolment interviews designed to

communicate program requirements

Early people-rich intervention

improves transition and fir

s

t y ear

retention

Begin studentsrsquo transition to university with personalised

two-way interaction to discuss studentsrsquo needs in relation to

inherent program requirements

Federation University

Australia

Centrally provided student academic

and transition support services and

programs (SSampPs)

Student support promotes 21st

Century student engagement in a

regional context

Select and support high-quality and enthusiastic Student

Leaders to facilitate positive interactions among less

experienced peers in the transition to university

James Cook UniversityPeer-to-peer student mentoring

program

Peer support and advising enhance

the student experience

Promote and resource mentor programs to support new

students as they negotiate the structural environment of the

university

Southern Cross UniversityPreparing for Success Program

(non-award enabling program)

Enabling pathways lead to successful

outcomes

Orient the curriculum and teaching in formal transition

programs to enable student success while supporting them to

manage life-load and other structural challenges

University of New England New England Award ProgramCitizenship and graduate attributes

enrich the student experience

Institutionalise adaptable extra curricular programs to inspire

students to engage with their communities as part of their

learning

University of Southern

Queensland

Compulsory firs t y ear core courses

that embed core online and university

literacies

Embedded and scaffolded course

design enhances studentsrsquo online

learning experiences

Commit to whole-of-program embedded approaches to

enhancing digital literacy and fluency with online teaching and

learning modes

University of the Sunshine

Coast

WIL when it is not an embedded

component of the program

Work integrated learning enhances

graduate capabilities employment and

career opportunities

Work with students to design opportunities for innovative

authentic work integrated learning in programs where there is

not an embedded placement component

Case studies

Each of the eight project partners conducted case studies investigating the student experience of initiatives in their institutions

httpshapingtheregionalstudentexperiencecomau

Compensatory

Effect

Positive psychosocial

influences increase

student engagement

and reduce the impact

of previous

disadvantage and

structural risk factors

What this means in practice is that initiatives

designed and implemented to strengthen the

student motivation skills identity and self-efficacy

will positively influence student engagement and

mitigate previous disadvantage

Evidence 50 of all the data were relevant

httpshapingtheregionalstudentexperiencecomau

1 Intentionally design and enact administrative practices including admissions pathways to ensure all students are able to participate fully in the universityrsquos formal and informal activities

2 Intentionally design all curricula and co-curricular activities to activate student motivation build academic skills promote discipline and student identity and develop studentsrsquo self-efficacy

3 Design and universally implement curricula and co-curricular interventions to ensure that previous disadvantage and structural risk factors are mitigated through systematic institutional practices that privilege behavioural cognitive and affective student engagement

4 Assure quality in learning teaching and

student experience practices measured by

positive student learning outcomes and

achievement and high levels of student

satisfaction and well-being

5 Focus within discipline curricula on

developing futurendashproof employability skills

including advanced digital literacy enterprise

skills and entrepreneurship

6 Minimise the socio-cultural incongruence

between communities and higher education

institutions through sustained attention to

cultural structural and practical organisational

change

7Provide access to information about

studentsrsquo movements over time and

among institutions

8Review the learner engagement scale in the SES to ensure the collection of data is

aligned with contemporary

understandings of student engagement

9Review indicators in the CEQ GDS and

(proposed) ESS to ensure the collection of

information about studentsrsquo engagement

experience and skills is aligned with the

key findings of this study

CONTEXTUAL amp SITUATIONAL INFLUENCES ON STUDENT SUCCESS

Keynote PresentationANZSSA amp ISANA Conference

7 December 2017

Professor Karen NelsonPro Vice-Chancellor (Students)

KN Publications on USC Research Bank

Page 21: CONTEXTUAL & SITUATIONAL INFLUENCES ON ...isana.proceedings.com.au/wp-content/uploads/2017/12/...CONTEXTUAL & SITUATIONAL INFLUENCES ON STUDENT SUCCESS Keynote Presentation ANZSSA

1 Encourage contact between students and academic staff

2 Develop reciprocity and cooperation between students

3 Encourage active learning

4 Give prompt feedback

5 Emphasize time on task

6 Communicate high expectations

7 Respect diverse talents and ways of learningChickering and Gamson 1987

For educators 7 Good Practice Principles

Conditions for Student Success

Clarity consistency and

high expectations

Timely support for the FYE in the classroom

Assessment amp feedback that

enables staff and students to

adjust behaviours

Involvement with peers and

staffVincent Tinto (2012) Completing College rethinking institutional action The University of Chicago Press Chicago

23

Student Engagement Success and Retention Maturity Model SESR-MM

httpstudentengagementmaturitymodelnet

Nelson Karen J Clarke John A Stoodley Ian D amp Creagh Tracy A (2013) Using a maturity model to build on the generational approach to student engagement practicesHigher Education Research and Development 34(2) pp351-367

Example SESR Maturity Model

63 Essential Institutional

Practices

SESR Maturity Model Content Summary

5 Categories 18 Processes 63 Practices (eg)Learning Assessment 4 Design feedback and relevant

Curricula 2 Designed for progress and participation

Teaching Techniques 4 Interactive simulates SW learning-centric

Pedagogical style 3 builds employability skills

Supporting Information about hellip 3 subjectsprograms milestones support

Services and resources 3 financial build capacity amp skills

People rich 3 local amp central advocacy peers

Belonging Interaction 4 inclusive intentional future focus social

Inclusive activities 4 cultural diverse cohorts int amp ext comm

Identity development 3 student and professional leadership confidence

Integrating Academic literacies 3 peer learning skills partnerships

Personal literacies 4 in curric social personal amp prof attributes

Activities (student-led) 5 fostered aligned monitor amp track progress x-inst

Resourcing Staff Development 5 ac sessional amp prof investment rec amp rew

Roles and responsibilities 3 ed tech defined workloads

Evidence base 3 available shared evaluated

Communication 2 online amp social media clear procedures

Learning environments 5 formal amp inform spaces resources timetabling

copy Higher Education Academy 2017

Enhancing Student Success in Education

Students as partners

bull HEA ndash Student engagement survey and toolkit

bull UK QAA ndash Student engagement in quality

bull SPARQS ndash Student Participation in Quality Scotland

bull In governance and decision making ndash Sally VarnhamUTS

bull In collaborative partnerships to enhance teaching and learning ndash Kelly Matthews UQ

Increasing evidence that Student Wellbeing Matters

httpmelbourne-csheunimelbeduauresearchexperienceenhancing-student-wellbeing2016-symposium-student-wellbeing-matters

httpemediarmiteduautitocontentstudent-lifecycle-model

Lizzio (2011) Five senses of success

But how do all

these lsquothingsrsquo work to influence student outcomes

1 Enhances students self belief2 Enables all students to work autonomously amp

together to build and feel competent and to 3 Builds social and cultural capital4 Supports transition into university (the FYE)5 Uses disciplinary knowledge to engage students6 Considers student well-being7 Adapts to changing student expectations8 Enables students to become active citizens

Focus on student engagement

2013 ndash Zepke Zepke amp Leach (2010)

Zepke (2013) Int J FYHE 4(2) pp1-14Zepke amp Leach (2010) ALHE 11(3) p169

ldquoAn enigmatic phenomenonrdquoValuable tool in examining an

enhancing the student experience

Solomonides Reid and Petcoz (2012)

ldquoA complex businessrdquoStudents investment in learning

Supportive institutions amp classroomsEnabling external environment

ldquoStudent engagement is complex with many

meanings and conceptual uncertaintiesrdquo

Ramsden amp Callender (2014)

The concept of engagement

ldquoThe time and effort students devote to activities that are empirically linked to desired outcomes of college and what institutions do to induce students to participate in these activities (Kuh (2001 2003 2009a) in Trowler 2010)

ldquothe interaction between the time effort and other relevant resources invested by both students and their institutions intended to optimise the student experience and enhance the learning outcomes and development of students and the performance and reputation of the institutionrdquo (Trowler 2010 p 3)

the behaviours thinking and emotions that lead to successful learning

(Reschly amp Christenson 2012)

Kahu amp Nelson (2017) Student engagement in the educational interface understanding the mechanisms of student success Higher Education and Development httpwwwtandfonlinecomdoifull1010800729436020171344197

Refined Conceptual Framework of Student Engagement

Figure 1 Refined conceptual framework of student engagement incorporating the educational interface

The Educational Interface

Student Engagement

AffectiveInterest

Enthusiasm

CognitiveDeep learning amp Self regulation

BehaviouralParticipationTime amp effort

Interaction

Self-efficacy

Kahu amp Nelson (2017)

Wellbeing

Belonging

Emotion

The mechanisms of student engagement

bull Explain how institutional course program initiativespracticesbehaviours lsquoworkrsquo for individual students

bull Provide a design brief for new initiativespractices

bull Enhance amp enrich learning outcomes for all students

bull And critically have the power to bull Mitigate previous and current disadvantage

bull Help address structural (external) challenges

bull Combat institutional characteristics influencing attrition

bull Change institutional culture

37

httpshapingtheregionalstudentexperiencecomau

RQ ndash how do institutional practices lsquoshapersquo the student experience

bull 8 Institutions

bull Analysis of existing data sets demographics UES GDS

bull Case Studies bull 110 participants (65 students 45 staff)

bull 90 hours of data collection (99 Interviews focus groups)

bull Amalgamated data ndash for cross case analysis

Research Overview

7 case studies 3113 NVivo codes

390 000 words 1934 cross codes

Structural influences

UniversityStudent

Adapted from Kahu E (2014) The International Journal of the First Year in Higher Education 5(2) 45-55

Framework for Student Engagement

Psychosocial influences

University(Emotion)Student

amp U lt-gt S relationships

Student Engagement

AffectCognitionBehaviour

Proximal consequences

AcademicSocial

Distal consequences

AcademicSocial

Currently input and output data only

Case Studies Curricula amp Co-curricular Initiatives

bull CSU ndash Online tools to enable joined up WPL

bull CQU ndash Early IAR-focused early ldquointerventionrdquo

bull FedUni ndash Access to student support

bull JCU ndash Peer to peer support

bull SCU ndash Enabling pathways

bull UNE ndash Building citizenship capability for in DE

bull USQ ndash Scaffolded discipline skills design in FY

bull USC ndash WIL in non professional programs

Institution Initiative context Case study key find i ng Good practice to shape the student experience

Charles Sturt UniversityWorkplace learning (WPL) program at

a regional university

Workplace learning shapes the student

experience

Use technologies to support relationship development among

students supervisors and academics and to strengthen work

place learning experiences

CQUniversityPre-enrolment interviews designed to

communicate program requirements

Early people-rich intervention

improves transition and fir

s

t y ear

retention

Begin studentsrsquo transition to university with personalised

two-way interaction to discuss studentsrsquo needs in relation to

inherent program requirements

Federation University

Australia

Centrally provided student academic

and transition support services and

programs (SSampPs)

Student support promotes 21st

Century student engagement in a

regional context

Select and support high-quality and enthusiastic Student

Leaders to facilitate positive interactions among less

experienced peers in the transition to university

James Cook UniversityPeer-to-peer student mentoring

program

Peer support and advising enhance

the student experience

Promote and resource mentor programs to support new

students as they negotiate the structural environment of the

university

Southern Cross UniversityPreparing for Success Program

(non-award enabling program)

Enabling pathways lead to successful

outcomes

Orient the curriculum and teaching in formal transition

programs to enable student success while supporting them to

manage life-load and other structural challenges

University of New England New England Award ProgramCitizenship and graduate attributes

enrich the student experience

Institutionalise adaptable extra curricular programs to inspire

students to engage with their communities as part of their

learning

University of Southern

Queensland

Compulsory firs t y ear core courses

that embed core online and university

literacies

Embedded and scaffolded course

design enhances studentsrsquo online

learning experiences

Commit to whole-of-program embedded approaches to

enhancing digital literacy and fluency with online teaching and

learning modes

University of the Sunshine

Coast

WIL when it is not an embedded

component of the program

Work integrated learning enhances

graduate capabilities employment and

career opportunities

Work with students to design opportunities for innovative

authentic work integrated learning in programs where there is

not an embedded placement component

Case studies

Each of the eight project partners conducted case studies investigating the student experience of initiatives in their institutions

httpshapingtheregionalstudentexperiencecomau

Compensatory

Effect

Positive psychosocial

influences increase

student engagement

and reduce the impact

of previous

disadvantage and

structural risk factors

What this means in practice is that initiatives

designed and implemented to strengthen the

student motivation skills identity and self-efficacy

will positively influence student engagement and

mitigate previous disadvantage

Evidence 50 of all the data were relevant

httpshapingtheregionalstudentexperiencecomau

1 Intentionally design and enact administrative practices including admissions pathways to ensure all students are able to participate fully in the universityrsquos formal and informal activities

2 Intentionally design all curricula and co-curricular activities to activate student motivation build academic skills promote discipline and student identity and develop studentsrsquo self-efficacy

3 Design and universally implement curricula and co-curricular interventions to ensure that previous disadvantage and structural risk factors are mitigated through systematic institutional practices that privilege behavioural cognitive and affective student engagement

4 Assure quality in learning teaching and

student experience practices measured by

positive student learning outcomes and

achievement and high levels of student

satisfaction and well-being

5 Focus within discipline curricula on

developing futurendashproof employability skills

including advanced digital literacy enterprise

skills and entrepreneurship

6 Minimise the socio-cultural incongruence

between communities and higher education

institutions through sustained attention to

cultural structural and practical organisational

change

7Provide access to information about

studentsrsquo movements over time and

among institutions

8Review the learner engagement scale in the SES to ensure the collection of data is

aligned with contemporary

understandings of student engagement

9Review indicators in the CEQ GDS and

(proposed) ESS to ensure the collection of

information about studentsrsquo engagement

experience and skills is aligned with the

key findings of this study

CONTEXTUAL amp SITUATIONAL INFLUENCES ON STUDENT SUCCESS

Keynote PresentationANZSSA amp ISANA Conference

7 December 2017

Professor Karen NelsonPro Vice-Chancellor (Students)

KN Publications on USC Research Bank

Page 22: CONTEXTUAL & SITUATIONAL INFLUENCES ON ...isana.proceedings.com.au/wp-content/uploads/2017/12/...CONTEXTUAL & SITUATIONAL INFLUENCES ON STUDENT SUCCESS Keynote Presentation ANZSSA

Conditions for Student Success

Clarity consistency and

high expectations

Timely support for the FYE in the classroom

Assessment amp feedback that

enables staff and students to

adjust behaviours

Involvement with peers and

staffVincent Tinto (2012) Completing College rethinking institutional action The University of Chicago Press Chicago

23

Student Engagement Success and Retention Maturity Model SESR-MM

httpstudentengagementmaturitymodelnet

Nelson Karen J Clarke John A Stoodley Ian D amp Creagh Tracy A (2013) Using a maturity model to build on the generational approach to student engagement practicesHigher Education Research and Development 34(2) pp351-367

Example SESR Maturity Model

63 Essential Institutional

Practices

SESR Maturity Model Content Summary

5 Categories 18 Processes 63 Practices (eg)Learning Assessment 4 Design feedback and relevant

Curricula 2 Designed for progress and participation

Teaching Techniques 4 Interactive simulates SW learning-centric

Pedagogical style 3 builds employability skills

Supporting Information about hellip 3 subjectsprograms milestones support

Services and resources 3 financial build capacity amp skills

People rich 3 local amp central advocacy peers

Belonging Interaction 4 inclusive intentional future focus social

Inclusive activities 4 cultural diverse cohorts int amp ext comm

Identity development 3 student and professional leadership confidence

Integrating Academic literacies 3 peer learning skills partnerships

Personal literacies 4 in curric social personal amp prof attributes

Activities (student-led) 5 fostered aligned monitor amp track progress x-inst

Resourcing Staff Development 5 ac sessional amp prof investment rec amp rew

Roles and responsibilities 3 ed tech defined workloads

Evidence base 3 available shared evaluated

Communication 2 online amp social media clear procedures

Learning environments 5 formal amp inform spaces resources timetabling

copy Higher Education Academy 2017

Enhancing Student Success in Education

Students as partners

bull HEA ndash Student engagement survey and toolkit

bull UK QAA ndash Student engagement in quality

bull SPARQS ndash Student Participation in Quality Scotland

bull In governance and decision making ndash Sally VarnhamUTS

bull In collaborative partnerships to enhance teaching and learning ndash Kelly Matthews UQ

Increasing evidence that Student Wellbeing Matters

httpmelbourne-csheunimelbeduauresearchexperienceenhancing-student-wellbeing2016-symposium-student-wellbeing-matters

httpemediarmiteduautitocontentstudent-lifecycle-model

Lizzio (2011) Five senses of success

But how do all

these lsquothingsrsquo work to influence student outcomes

1 Enhances students self belief2 Enables all students to work autonomously amp

together to build and feel competent and to 3 Builds social and cultural capital4 Supports transition into university (the FYE)5 Uses disciplinary knowledge to engage students6 Considers student well-being7 Adapts to changing student expectations8 Enables students to become active citizens

Focus on student engagement

2013 ndash Zepke Zepke amp Leach (2010)

Zepke (2013) Int J FYHE 4(2) pp1-14Zepke amp Leach (2010) ALHE 11(3) p169

ldquoAn enigmatic phenomenonrdquoValuable tool in examining an

enhancing the student experience

Solomonides Reid and Petcoz (2012)

ldquoA complex businessrdquoStudents investment in learning

Supportive institutions amp classroomsEnabling external environment

ldquoStudent engagement is complex with many

meanings and conceptual uncertaintiesrdquo

Ramsden amp Callender (2014)

The concept of engagement

ldquoThe time and effort students devote to activities that are empirically linked to desired outcomes of college and what institutions do to induce students to participate in these activities (Kuh (2001 2003 2009a) in Trowler 2010)

ldquothe interaction between the time effort and other relevant resources invested by both students and their institutions intended to optimise the student experience and enhance the learning outcomes and development of students and the performance and reputation of the institutionrdquo (Trowler 2010 p 3)

the behaviours thinking and emotions that lead to successful learning

(Reschly amp Christenson 2012)

Kahu amp Nelson (2017) Student engagement in the educational interface understanding the mechanisms of student success Higher Education and Development httpwwwtandfonlinecomdoifull1010800729436020171344197

Refined Conceptual Framework of Student Engagement

Figure 1 Refined conceptual framework of student engagement incorporating the educational interface

The Educational Interface

Student Engagement

AffectiveInterest

Enthusiasm

CognitiveDeep learning amp Self regulation

BehaviouralParticipationTime amp effort

Interaction

Self-efficacy

Kahu amp Nelson (2017)

Wellbeing

Belonging

Emotion

The mechanisms of student engagement

bull Explain how institutional course program initiativespracticesbehaviours lsquoworkrsquo for individual students

bull Provide a design brief for new initiativespractices

bull Enhance amp enrich learning outcomes for all students

bull And critically have the power to bull Mitigate previous and current disadvantage

bull Help address structural (external) challenges

bull Combat institutional characteristics influencing attrition

bull Change institutional culture

37

httpshapingtheregionalstudentexperiencecomau

RQ ndash how do institutional practices lsquoshapersquo the student experience

bull 8 Institutions

bull Analysis of existing data sets demographics UES GDS

bull Case Studies bull 110 participants (65 students 45 staff)

bull 90 hours of data collection (99 Interviews focus groups)

bull Amalgamated data ndash for cross case analysis

Research Overview

7 case studies 3113 NVivo codes

390 000 words 1934 cross codes

Structural influences

UniversityStudent

Adapted from Kahu E (2014) The International Journal of the First Year in Higher Education 5(2) 45-55

Framework for Student Engagement

Psychosocial influences

University(Emotion)Student

amp U lt-gt S relationships

Student Engagement

AffectCognitionBehaviour

Proximal consequences

AcademicSocial

Distal consequences

AcademicSocial

Currently input and output data only

Case Studies Curricula amp Co-curricular Initiatives

bull CSU ndash Online tools to enable joined up WPL

bull CQU ndash Early IAR-focused early ldquointerventionrdquo

bull FedUni ndash Access to student support

bull JCU ndash Peer to peer support

bull SCU ndash Enabling pathways

bull UNE ndash Building citizenship capability for in DE

bull USQ ndash Scaffolded discipline skills design in FY

bull USC ndash WIL in non professional programs

Institution Initiative context Case study key find i ng Good practice to shape the student experience

Charles Sturt UniversityWorkplace learning (WPL) program at

a regional university

Workplace learning shapes the student

experience

Use technologies to support relationship development among

students supervisors and academics and to strengthen work

place learning experiences

CQUniversityPre-enrolment interviews designed to

communicate program requirements

Early people-rich intervention

improves transition and fir

s

t y ear

retention

Begin studentsrsquo transition to university with personalised

two-way interaction to discuss studentsrsquo needs in relation to

inherent program requirements

Federation University

Australia

Centrally provided student academic

and transition support services and

programs (SSampPs)

Student support promotes 21st

Century student engagement in a

regional context

Select and support high-quality and enthusiastic Student

Leaders to facilitate positive interactions among less

experienced peers in the transition to university

James Cook UniversityPeer-to-peer student mentoring

program

Peer support and advising enhance

the student experience

Promote and resource mentor programs to support new

students as they negotiate the structural environment of the

university

Southern Cross UniversityPreparing for Success Program

(non-award enabling program)

Enabling pathways lead to successful

outcomes

Orient the curriculum and teaching in formal transition

programs to enable student success while supporting them to

manage life-load and other structural challenges

University of New England New England Award ProgramCitizenship and graduate attributes

enrich the student experience

Institutionalise adaptable extra curricular programs to inspire

students to engage with their communities as part of their

learning

University of Southern

Queensland

Compulsory firs t y ear core courses

that embed core online and university

literacies

Embedded and scaffolded course

design enhances studentsrsquo online

learning experiences

Commit to whole-of-program embedded approaches to

enhancing digital literacy and fluency with online teaching and

learning modes

University of the Sunshine

Coast

WIL when it is not an embedded

component of the program

Work integrated learning enhances

graduate capabilities employment and

career opportunities

Work with students to design opportunities for innovative

authentic work integrated learning in programs where there is

not an embedded placement component

Case studies

Each of the eight project partners conducted case studies investigating the student experience of initiatives in their institutions

httpshapingtheregionalstudentexperiencecomau

Compensatory

Effect

Positive psychosocial

influences increase

student engagement

and reduce the impact

of previous

disadvantage and

structural risk factors

What this means in practice is that initiatives

designed and implemented to strengthen the

student motivation skills identity and self-efficacy

will positively influence student engagement and

mitigate previous disadvantage

Evidence 50 of all the data were relevant

httpshapingtheregionalstudentexperiencecomau

1 Intentionally design and enact administrative practices including admissions pathways to ensure all students are able to participate fully in the universityrsquos formal and informal activities

2 Intentionally design all curricula and co-curricular activities to activate student motivation build academic skills promote discipline and student identity and develop studentsrsquo self-efficacy

3 Design and universally implement curricula and co-curricular interventions to ensure that previous disadvantage and structural risk factors are mitigated through systematic institutional practices that privilege behavioural cognitive and affective student engagement

4 Assure quality in learning teaching and

student experience practices measured by

positive student learning outcomes and

achievement and high levels of student

satisfaction and well-being

5 Focus within discipline curricula on

developing futurendashproof employability skills

including advanced digital literacy enterprise

skills and entrepreneurship

6 Minimise the socio-cultural incongruence

between communities and higher education

institutions through sustained attention to

cultural structural and practical organisational

change

7Provide access to information about

studentsrsquo movements over time and

among institutions

8Review the learner engagement scale in the SES to ensure the collection of data is

aligned with contemporary

understandings of student engagement

9Review indicators in the CEQ GDS and

(proposed) ESS to ensure the collection of

information about studentsrsquo engagement

experience and skills is aligned with the

key findings of this study

CONTEXTUAL amp SITUATIONAL INFLUENCES ON STUDENT SUCCESS

Keynote PresentationANZSSA amp ISANA Conference

7 December 2017

Professor Karen NelsonPro Vice-Chancellor (Students)

KN Publications on USC Research Bank

Page 23: CONTEXTUAL & SITUATIONAL INFLUENCES ON ...isana.proceedings.com.au/wp-content/uploads/2017/12/...CONTEXTUAL & SITUATIONAL INFLUENCES ON STUDENT SUCCESS Keynote Presentation ANZSSA

23

Student Engagement Success and Retention Maturity Model SESR-MM

httpstudentengagementmaturitymodelnet

Nelson Karen J Clarke John A Stoodley Ian D amp Creagh Tracy A (2013) Using a maturity model to build on the generational approach to student engagement practicesHigher Education Research and Development 34(2) pp351-367

Example SESR Maturity Model

63 Essential Institutional

Practices

SESR Maturity Model Content Summary

5 Categories 18 Processes 63 Practices (eg)Learning Assessment 4 Design feedback and relevant

Curricula 2 Designed for progress and participation

Teaching Techniques 4 Interactive simulates SW learning-centric

Pedagogical style 3 builds employability skills

Supporting Information about hellip 3 subjectsprograms milestones support

Services and resources 3 financial build capacity amp skills

People rich 3 local amp central advocacy peers

Belonging Interaction 4 inclusive intentional future focus social

Inclusive activities 4 cultural diverse cohorts int amp ext comm

Identity development 3 student and professional leadership confidence

Integrating Academic literacies 3 peer learning skills partnerships

Personal literacies 4 in curric social personal amp prof attributes

Activities (student-led) 5 fostered aligned monitor amp track progress x-inst

Resourcing Staff Development 5 ac sessional amp prof investment rec amp rew

Roles and responsibilities 3 ed tech defined workloads

Evidence base 3 available shared evaluated

Communication 2 online amp social media clear procedures

Learning environments 5 formal amp inform spaces resources timetabling

copy Higher Education Academy 2017

Enhancing Student Success in Education

Students as partners

bull HEA ndash Student engagement survey and toolkit

bull UK QAA ndash Student engagement in quality

bull SPARQS ndash Student Participation in Quality Scotland

bull In governance and decision making ndash Sally VarnhamUTS

bull In collaborative partnerships to enhance teaching and learning ndash Kelly Matthews UQ

Increasing evidence that Student Wellbeing Matters

httpmelbourne-csheunimelbeduauresearchexperienceenhancing-student-wellbeing2016-symposium-student-wellbeing-matters

httpemediarmiteduautitocontentstudent-lifecycle-model

Lizzio (2011) Five senses of success

But how do all

these lsquothingsrsquo work to influence student outcomes

1 Enhances students self belief2 Enables all students to work autonomously amp

together to build and feel competent and to 3 Builds social and cultural capital4 Supports transition into university (the FYE)5 Uses disciplinary knowledge to engage students6 Considers student well-being7 Adapts to changing student expectations8 Enables students to become active citizens

Focus on student engagement

2013 ndash Zepke Zepke amp Leach (2010)

Zepke (2013) Int J FYHE 4(2) pp1-14Zepke amp Leach (2010) ALHE 11(3) p169

ldquoAn enigmatic phenomenonrdquoValuable tool in examining an

enhancing the student experience

Solomonides Reid and Petcoz (2012)

ldquoA complex businessrdquoStudents investment in learning

Supportive institutions amp classroomsEnabling external environment

ldquoStudent engagement is complex with many

meanings and conceptual uncertaintiesrdquo

Ramsden amp Callender (2014)

The concept of engagement

ldquoThe time and effort students devote to activities that are empirically linked to desired outcomes of college and what institutions do to induce students to participate in these activities (Kuh (2001 2003 2009a) in Trowler 2010)

ldquothe interaction between the time effort and other relevant resources invested by both students and their institutions intended to optimise the student experience and enhance the learning outcomes and development of students and the performance and reputation of the institutionrdquo (Trowler 2010 p 3)

the behaviours thinking and emotions that lead to successful learning

(Reschly amp Christenson 2012)

Kahu amp Nelson (2017) Student engagement in the educational interface understanding the mechanisms of student success Higher Education and Development httpwwwtandfonlinecomdoifull1010800729436020171344197

Refined Conceptual Framework of Student Engagement

Figure 1 Refined conceptual framework of student engagement incorporating the educational interface

The Educational Interface

Student Engagement

AffectiveInterest

Enthusiasm

CognitiveDeep learning amp Self regulation

BehaviouralParticipationTime amp effort

Interaction

Self-efficacy

Kahu amp Nelson (2017)

Wellbeing

Belonging

Emotion

The mechanisms of student engagement

bull Explain how institutional course program initiativespracticesbehaviours lsquoworkrsquo for individual students

bull Provide a design brief for new initiativespractices

bull Enhance amp enrich learning outcomes for all students

bull And critically have the power to bull Mitigate previous and current disadvantage

bull Help address structural (external) challenges

bull Combat institutional characteristics influencing attrition

bull Change institutional culture

37

httpshapingtheregionalstudentexperiencecomau

RQ ndash how do institutional practices lsquoshapersquo the student experience

bull 8 Institutions

bull Analysis of existing data sets demographics UES GDS

bull Case Studies bull 110 participants (65 students 45 staff)

bull 90 hours of data collection (99 Interviews focus groups)

bull Amalgamated data ndash for cross case analysis

Research Overview

7 case studies 3113 NVivo codes

390 000 words 1934 cross codes

Structural influences

UniversityStudent

Adapted from Kahu E (2014) The International Journal of the First Year in Higher Education 5(2) 45-55

Framework for Student Engagement

Psychosocial influences

University(Emotion)Student

amp U lt-gt S relationships

Student Engagement

AffectCognitionBehaviour

Proximal consequences

AcademicSocial

Distal consequences

AcademicSocial

Currently input and output data only

Case Studies Curricula amp Co-curricular Initiatives

bull CSU ndash Online tools to enable joined up WPL

bull CQU ndash Early IAR-focused early ldquointerventionrdquo

bull FedUni ndash Access to student support

bull JCU ndash Peer to peer support

bull SCU ndash Enabling pathways

bull UNE ndash Building citizenship capability for in DE

bull USQ ndash Scaffolded discipline skills design in FY

bull USC ndash WIL in non professional programs

Institution Initiative context Case study key find i ng Good practice to shape the student experience

Charles Sturt UniversityWorkplace learning (WPL) program at

a regional university

Workplace learning shapes the student

experience

Use technologies to support relationship development among

students supervisors and academics and to strengthen work

place learning experiences

CQUniversityPre-enrolment interviews designed to

communicate program requirements

Early people-rich intervention

improves transition and fir

s

t y ear

retention

Begin studentsrsquo transition to university with personalised

two-way interaction to discuss studentsrsquo needs in relation to

inherent program requirements

Federation University

Australia

Centrally provided student academic

and transition support services and

programs (SSampPs)

Student support promotes 21st

Century student engagement in a

regional context

Select and support high-quality and enthusiastic Student

Leaders to facilitate positive interactions among less

experienced peers in the transition to university

James Cook UniversityPeer-to-peer student mentoring

program

Peer support and advising enhance

the student experience

Promote and resource mentor programs to support new

students as they negotiate the structural environment of the

university

Southern Cross UniversityPreparing for Success Program

(non-award enabling program)

Enabling pathways lead to successful

outcomes

Orient the curriculum and teaching in formal transition

programs to enable student success while supporting them to

manage life-load and other structural challenges

University of New England New England Award ProgramCitizenship and graduate attributes

enrich the student experience

Institutionalise adaptable extra curricular programs to inspire

students to engage with their communities as part of their

learning

University of Southern

Queensland

Compulsory firs t y ear core courses

that embed core online and university

literacies

Embedded and scaffolded course

design enhances studentsrsquo online

learning experiences

Commit to whole-of-program embedded approaches to

enhancing digital literacy and fluency with online teaching and

learning modes

University of the Sunshine

Coast

WIL when it is not an embedded

component of the program

Work integrated learning enhances

graduate capabilities employment and

career opportunities

Work with students to design opportunities for innovative

authentic work integrated learning in programs where there is

not an embedded placement component

Case studies

Each of the eight project partners conducted case studies investigating the student experience of initiatives in their institutions

httpshapingtheregionalstudentexperiencecomau

Compensatory

Effect

Positive psychosocial

influences increase

student engagement

and reduce the impact

of previous

disadvantage and

structural risk factors

What this means in practice is that initiatives

designed and implemented to strengthen the

student motivation skills identity and self-efficacy

will positively influence student engagement and

mitigate previous disadvantage

Evidence 50 of all the data were relevant

httpshapingtheregionalstudentexperiencecomau

1 Intentionally design and enact administrative practices including admissions pathways to ensure all students are able to participate fully in the universityrsquos formal and informal activities

2 Intentionally design all curricula and co-curricular activities to activate student motivation build academic skills promote discipline and student identity and develop studentsrsquo self-efficacy

3 Design and universally implement curricula and co-curricular interventions to ensure that previous disadvantage and structural risk factors are mitigated through systematic institutional practices that privilege behavioural cognitive and affective student engagement

4 Assure quality in learning teaching and

student experience practices measured by

positive student learning outcomes and

achievement and high levels of student

satisfaction and well-being

5 Focus within discipline curricula on

developing futurendashproof employability skills

including advanced digital literacy enterprise

skills and entrepreneurship

6 Minimise the socio-cultural incongruence

between communities and higher education

institutions through sustained attention to

cultural structural and practical organisational

change

7Provide access to information about

studentsrsquo movements over time and

among institutions

8Review the learner engagement scale in the SES to ensure the collection of data is

aligned with contemporary

understandings of student engagement

9Review indicators in the CEQ GDS and

(proposed) ESS to ensure the collection of

information about studentsrsquo engagement

experience and skills is aligned with the

key findings of this study

CONTEXTUAL amp SITUATIONAL INFLUENCES ON STUDENT SUCCESS

Keynote PresentationANZSSA amp ISANA Conference

7 December 2017

Professor Karen NelsonPro Vice-Chancellor (Students)

KN Publications on USC Research Bank

Page 24: CONTEXTUAL & SITUATIONAL INFLUENCES ON ...isana.proceedings.com.au/wp-content/uploads/2017/12/...CONTEXTUAL & SITUATIONAL INFLUENCES ON STUDENT SUCCESS Keynote Presentation ANZSSA

SESR Maturity Model Content Summary

5 Categories 18 Processes 63 Practices (eg)Learning Assessment 4 Design feedback and relevant

Curricula 2 Designed for progress and participation

Teaching Techniques 4 Interactive simulates SW learning-centric

Pedagogical style 3 builds employability skills

Supporting Information about hellip 3 subjectsprograms milestones support

Services and resources 3 financial build capacity amp skills

People rich 3 local amp central advocacy peers

Belonging Interaction 4 inclusive intentional future focus social

Inclusive activities 4 cultural diverse cohorts int amp ext comm

Identity development 3 student and professional leadership confidence

Integrating Academic literacies 3 peer learning skills partnerships

Personal literacies 4 in curric social personal amp prof attributes

Activities (student-led) 5 fostered aligned monitor amp track progress x-inst

Resourcing Staff Development 5 ac sessional amp prof investment rec amp rew

Roles and responsibilities 3 ed tech defined workloads

Evidence base 3 available shared evaluated

Communication 2 online amp social media clear procedures

Learning environments 5 formal amp inform spaces resources timetabling

copy Higher Education Academy 2017

Enhancing Student Success in Education

Students as partners

bull HEA ndash Student engagement survey and toolkit

bull UK QAA ndash Student engagement in quality

bull SPARQS ndash Student Participation in Quality Scotland

bull In governance and decision making ndash Sally VarnhamUTS

bull In collaborative partnerships to enhance teaching and learning ndash Kelly Matthews UQ

Increasing evidence that Student Wellbeing Matters

httpmelbourne-csheunimelbeduauresearchexperienceenhancing-student-wellbeing2016-symposium-student-wellbeing-matters

httpemediarmiteduautitocontentstudent-lifecycle-model

Lizzio (2011) Five senses of success

But how do all

these lsquothingsrsquo work to influence student outcomes

1 Enhances students self belief2 Enables all students to work autonomously amp

together to build and feel competent and to 3 Builds social and cultural capital4 Supports transition into university (the FYE)5 Uses disciplinary knowledge to engage students6 Considers student well-being7 Adapts to changing student expectations8 Enables students to become active citizens

Focus on student engagement

2013 ndash Zepke Zepke amp Leach (2010)

Zepke (2013) Int J FYHE 4(2) pp1-14Zepke amp Leach (2010) ALHE 11(3) p169

ldquoAn enigmatic phenomenonrdquoValuable tool in examining an

enhancing the student experience

Solomonides Reid and Petcoz (2012)

ldquoA complex businessrdquoStudents investment in learning

Supportive institutions amp classroomsEnabling external environment

ldquoStudent engagement is complex with many

meanings and conceptual uncertaintiesrdquo

Ramsden amp Callender (2014)

The concept of engagement

ldquoThe time and effort students devote to activities that are empirically linked to desired outcomes of college and what institutions do to induce students to participate in these activities (Kuh (2001 2003 2009a) in Trowler 2010)

ldquothe interaction between the time effort and other relevant resources invested by both students and their institutions intended to optimise the student experience and enhance the learning outcomes and development of students and the performance and reputation of the institutionrdquo (Trowler 2010 p 3)

the behaviours thinking and emotions that lead to successful learning

(Reschly amp Christenson 2012)

Kahu amp Nelson (2017) Student engagement in the educational interface understanding the mechanisms of student success Higher Education and Development httpwwwtandfonlinecomdoifull1010800729436020171344197

Refined Conceptual Framework of Student Engagement

Figure 1 Refined conceptual framework of student engagement incorporating the educational interface

The Educational Interface

Student Engagement

AffectiveInterest

Enthusiasm

CognitiveDeep learning amp Self regulation

BehaviouralParticipationTime amp effort

Interaction

Self-efficacy

Kahu amp Nelson (2017)

Wellbeing

Belonging

Emotion

The mechanisms of student engagement

bull Explain how institutional course program initiativespracticesbehaviours lsquoworkrsquo for individual students

bull Provide a design brief for new initiativespractices

bull Enhance amp enrich learning outcomes for all students

bull And critically have the power to bull Mitigate previous and current disadvantage

bull Help address structural (external) challenges

bull Combat institutional characteristics influencing attrition

bull Change institutional culture

37

httpshapingtheregionalstudentexperiencecomau

RQ ndash how do institutional practices lsquoshapersquo the student experience

bull 8 Institutions

bull Analysis of existing data sets demographics UES GDS

bull Case Studies bull 110 participants (65 students 45 staff)

bull 90 hours of data collection (99 Interviews focus groups)

bull Amalgamated data ndash for cross case analysis

Research Overview

7 case studies 3113 NVivo codes

390 000 words 1934 cross codes

Structural influences

UniversityStudent

Adapted from Kahu E (2014) The International Journal of the First Year in Higher Education 5(2) 45-55

Framework for Student Engagement

Psychosocial influences

University(Emotion)Student

amp U lt-gt S relationships

Student Engagement

AffectCognitionBehaviour

Proximal consequences

AcademicSocial

Distal consequences

AcademicSocial

Currently input and output data only

Case Studies Curricula amp Co-curricular Initiatives

bull CSU ndash Online tools to enable joined up WPL

bull CQU ndash Early IAR-focused early ldquointerventionrdquo

bull FedUni ndash Access to student support

bull JCU ndash Peer to peer support

bull SCU ndash Enabling pathways

bull UNE ndash Building citizenship capability for in DE

bull USQ ndash Scaffolded discipline skills design in FY

bull USC ndash WIL in non professional programs

Institution Initiative context Case study key find i ng Good practice to shape the student experience

Charles Sturt UniversityWorkplace learning (WPL) program at

a regional university

Workplace learning shapes the student

experience

Use technologies to support relationship development among

students supervisors and academics and to strengthen work

place learning experiences

CQUniversityPre-enrolment interviews designed to

communicate program requirements

Early people-rich intervention

improves transition and fir

s

t y ear

retention

Begin studentsrsquo transition to university with personalised

two-way interaction to discuss studentsrsquo needs in relation to

inherent program requirements

Federation University

Australia

Centrally provided student academic

and transition support services and

programs (SSampPs)

Student support promotes 21st

Century student engagement in a

regional context

Select and support high-quality and enthusiastic Student

Leaders to facilitate positive interactions among less

experienced peers in the transition to university

James Cook UniversityPeer-to-peer student mentoring

program

Peer support and advising enhance

the student experience

Promote and resource mentor programs to support new

students as they negotiate the structural environment of the

university

Southern Cross UniversityPreparing for Success Program

(non-award enabling program)

Enabling pathways lead to successful

outcomes

Orient the curriculum and teaching in formal transition

programs to enable student success while supporting them to

manage life-load and other structural challenges

University of New England New England Award ProgramCitizenship and graduate attributes

enrich the student experience

Institutionalise adaptable extra curricular programs to inspire

students to engage with their communities as part of their

learning

University of Southern

Queensland

Compulsory firs t y ear core courses

that embed core online and university

literacies

Embedded and scaffolded course

design enhances studentsrsquo online

learning experiences

Commit to whole-of-program embedded approaches to

enhancing digital literacy and fluency with online teaching and

learning modes

University of the Sunshine

Coast

WIL when it is not an embedded

component of the program

Work integrated learning enhances

graduate capabilities employment and

career opportunities

Work with students to design opportunities for innovative

authentic work integrated learning in programs where there is

not an embedded placement component

Case studies

Each of the eight project partners conducted case studies investigating the student experience of initiatives in their institutions

httpshapingtheregionalstudentexperiencecomau

Compensatory

Effect

Positive psychosocial

influences increase

student engagement

and reduce the impact

of previous

disadvantage and

structural risk factors

What this means in practice is that initiatives

designed and implemented to strengthen the

student motivation skills identity and self-efficacy

will positively influence student engagement and

mitigate previous disadvantage

Evidence 50 of all the data were relevant

httpshapingtheregionalstudentexperiencecomau

1 Intentionally design and enact administrative practices including admissions pathways to ensure all students are able to participate fully in the universityrsquos formal and informal activities

2 Intentionally design all curricula and co-curricular activities to activate student motivation build academic skills promote discipline and student identity and develop studentsrsquo self-efficacy

3 Design and universally implement curricula and co-curricular interventions to ensure that previous disadvantage and structural risk factors are mitigated through systematic institutional practices that privilege behavioural cognitive and affective student engagement

4 Assure quality in learning teaching and

student experience practices measured by

positive student learning outcomes and

achievement and high levels of student

satisfaction and well-being

5 Focus within discipline curricula on

developing futurendashproof employability skills

including advanced digital literacy enterprise

skills and entrepreneurship

6 Minimise the socio-cultural incongruence

between communities and higher education

institutions through sustained attention to

cultural structural and practical organisational

change

7Provide access to information about

studentsrsquo movements over time and

among institutions

8Review the learner engagement scale in the SES to ensure the collection of data is

aligned with contemporary

understandings of student engagement

9Review indicators in the CEQ GDS and

(proposed) ESS to ensure the collection of

information about studentsrsquo engagement

experience and skills is aligned with the

key findings of this study

CONTEXTUAL amp SITUATIONAL INFLUENCES ON STUDENT SUCCESS

Keynote PresentationANZSSA amp ISANA Conference

7 December 2017

Professor Karen NelsonPro Vice-Chancellor (Students)

KN Publications on USC Research Bank

Page 25: CONTEXTUAL & SITUATIONAL INFLUENCES ON ...isana.proceedings.com.au/wp-content/uploads/2017/12/...CONTEXTUAL & SITUATIONAL INFLUENCES ON STUDENT SUCCESS Keynote Presentation ANZSSA

copy Higher Education Academy 2017

Enhancing Student Success in Education

Students as partners

bull HEA ndash Student engagement survey and toolkit

bull UK QAA ndash Student engagement in quality

bull SPARQS ndash Student Participation in Quality Scotland

bull In governance and decision making ndash Sally VarnhamUTS

bull In collaborative partnerships to enhance teaching and learning ndash Kelly Matthews UQ

Increasing evidence that Student Wellbeing Matters

httpmelbourne-csheunimelbeduauresearchexperienceenhancing-student-wellbeing2016-symposium-student-wellbeing-matters

httpemediarmiteduautitocontentstudent-lifecycle-model

Lizzio (2011) Five senses of success

But how do all

these lsquothingsrsquo work to influence student outcomes

1 Enhances students self belief2 Enables all students to work autonomously amp

together to build and feel competent and to 3 Builds social and cultural capital4 Supports transition into university (the FYE)5 Uses disciplinary knowledge to engage students6 Considers student well-being7 Adapts to changing student expectations8 Enables students to become active citizens

Focus on student engagement

2013 ndash Zepke Zepke amp Leach (2010)

Zepke (2013) Int J FYHE 4(2) pp1-14Zepke amp Leach (2010) ALHE 11(3) p169

ldquoAn enigmatic phenomenonrdquoValuable tool in examining an

enhancing the student experience

Solomonides Reid and Petcoz (2012)

ldquoA complex businessrdquoStudents investment in learning

Supportive institutions amp classroomsEnabling external environment

ldquoStudent engagement is complex with many

meanings and conceptual uncertaintiesrdquo

Ramsden amp Callender (2014)

The concept of engagement

ldquoThe time and effort students devote to activities that are empirically linked to desired outcomes of college and what institutions do to induce students to participate in these activities (Kuh (2001 2003 2009a) in Trowler 2010)

ldquothe interaction between the time effort and other relevant resources invested by both students and their institutions intended to optimise the student experience and enhance the learning outcomes and development of students and the performance and reputation of the institutionrdquo (Trowler 2010 p 3)

the behaviours thinking and emotions that lead to successful learning

(Reschly amp Christenson 2012)

Kahu amp Nelson (2017) Student engagement in the educational interface understanding the mechanisms of student success Higher Education and Development httpwwwtandfonlinecomdoifull1010800729436020171344197

Refined Conceptual Framework of Student Engagement

Figure 1 Refined conceptual framework of student engagement incorporating the educational interface

The Educational Interface

Student Engagement

AffectiveInterest

Enthusiasm

CognitiveDeep learning amp Self regulation

BehaviouralParticipationTime amp effort

Interaction

Self-efficacy

Kahu amp Nelson (2017)

Wellbeing

Belonging

Emotion

The mechanisms of student engagement

bull Explain how institutional course program initiativespracticesbehaviours lsquoworkrsquo for individual students

bull Provide a design brief for new initiativespractices

bull Enhance amp enrich learning outcomes for all students

bull And critically have the power to bull Mitigate previous and current disadvantage

bull Help address structural (external) challenges

bull Combat institutional characteristics influencing attrition

bull Change institutional culture

37

httpshapingtheregionalstudentexperiencecomau

RQ ndash how do institutional practices lsquoshapersquo the student experience

bull 8 Institutions

bull Analysis of existing data sets demographics UES GDS

bull Case Studies bull 110 participants (65 students 45 staff)

bull 90 hours of data collection (99 Interviews focus groups)

bull Amalgamated data ndash for cross case analysis

Research Overview

7 case studies 3113 NVivo codes

390 000 words 1934 cross codes

Structural influences

UniversityStudent

Adapted from Kahu E (2014) The International Journal of the First Year in Higher Education 5(2) 45-55

Framework for Student Engagement

Psychosocial influences

University(Emotion)Student

amp U lt-gt S relationships

Student Engagement

AffectCognitionBehaviour

Proximal consequences

AcademicSocial

Distal consequences

AcademicSocial

Currently input and output data only

Case Studies Curricula amp Co-curricular Initiatives

bull CSU ndash Online tools to enable joined up WPL

bull CQU ndash Early IAR-focused early ldquointerventionrdquo

bull FedUni ndash Access to student support

bull JCU ndash Peer to peer support

bull SCU ndash Enabling pathways

bull UNE ndash Building citizenship capability for in DE

bull USQ ndash Scaffolded discipline skills design in FY

bull USC ndash WIL in non professional programs

Institution Initiative context Case study key find i ng Good practice to shape the student experience

Charles Sturt UniversityWorkplace learning (WPL) program at

a regional university

Workplace learning shapes the student

experience

Use technologies to support relationship development among

students supervisors and academics and to strengthen work

place learning experiences

CQUniversityPre-enrolment interviews designed to

communicate program requirements

Early people-rich intervention

improves transition and fir

s

t y ear

retention

Begin studentsrsquo transition to university with personalised

two-way interaction to discuss studentsrsquo needs in relation to

inherent program requirements

Federation University

Australia

Centrally provided student academic

and transition support services and

programs (SSampPs)

Student support promotes 21st

Century student engagement in a

regional context

Select and support high-quality and enthusiastic Student

Leaders to facilitate positive interactions among less

experienced peers in the transition to university

James Cook UniversityPeer-to-peer student mentoring

program

Peer support and advising enhance

the student experience

Promote and resource mentor programs to support new

students as they negotiate the structural environment of the

university

Southern Cross UniversityPreparing for Success Program

(non-award enabling program)

Enabling pathways lead to successful

outcomes

Orient the curriculum and teaching in formal transition

programs to enable student success while supporting them to

manage life-load and other structural challenges

University of New England New England Award ProgramCitizenship and graduate attributes

enrich the student experience

Institutionalise adaptable extra curricular programs to inspire

students to engage with their communities as part of their

learning

University of Southern

Queensland

Compulsory firs t y ear core courses

that embed core online and university

literacies

Embedded and scaffolded course

design enhances studentsrsquo online

learning experiences

Commit to whole-of-program embedded approaches to

enhancing digital literacy and fluency with online teaching and

learning modes

University of the Sunshine

Coast

WIL when it is not an embedded

component of the program

Work integrated learning enhances

graduate capabilities employment and

career opportunities

Work with students to design opportunities for innovative

authentic work integrated learning in programs where there is

not an embedded placement component

Case studies

Each of the eight project partners conducted case studies investigating the student experience of initiatives in their institutions

httpshapingtheregionalstudentexperiencecomau

Compensatory

Effect

Positive psychosocial

influences increase

student engagement

and reduce the impact

of previous

disadvantage and

structural risk factors

What this means in practice is that initiatives

designed and implemented to strengthen the

student motivation skills identity and self-efficacy

will positively influence student engagement and

mitigate previous disadvantage

Evidence 50 of all the data were relevant

httpshapingtheregionalstudentexperiencecomau

1 Intentionally design and enact administrative practices including admissions pathways to ensure all students are able to participate fully in the universityrsquos formal and informal activities

2 Intentionally design all curricula and co-curricular activities to activate student motivation build academic skills promote discipline and student identity and develop studentsrsquo self-efficacy

3 Design and universally implement curricula and co-curricular interventions to ensure that previous disadvantage and structural risk factors are mitigated through systematic institutional practices that privilege behavioural cognitive and affective student engagement

4 Assure quality in learning teaching and

student experience practices measured by

positive student learning outcomes and

achievement and high levels of student

satisfaction and well-being

5 Focus within discipline curricula on

developing futurendashproof employability skills

including advanced digital literacy enterprise

skills and entrepreneurship

6 Minimise the socio-cultural incongruence

between communities and higher education

institutions through sustained attention to

cultural structural and practical organisational

change

7Provide access to information about

studentsrsquo movements over time and

among institutions

8Review the learner engagement scale in the SES to ensure the collection of data is

aligned with contemporary

understandings of student engagement

9Review indicators in the CEQ GDS and

(proposed) ESS to ensure the collection of

information about studentsrsquo engagement

experience and skills is aligned with the

key findings of this study

CONTEXTUAL amp SITUATIONAL INFLUENCES ON STUDENT SUCCESS

Keynote PresentationANZSSA amp ISANA Conference

7 December 2017

Professor Karen NelsonPro Vice-Chancellor (Students)

KN Publications on USC Research Bank

Page 26: CONTEXTUAL & SITUATIONAL INFLUENCES ON ...isana.proceedings.com.au/wp-content/uploads/2017/12/...CONTEXTUAL & SITUATIONAL INFLUENCES ON STUDENT SUCCESS Keynote Presentation ANZSSA

Students as partners

bull HEA ndash Student engagement survey and toolkit

bull UK QAA ndash Student engagement in quality

bull SPARQS ndash Student Participation in Quality Scotland

bull In governance and decision making ndash Sally VarnhamUTS

bull In collaborative partnerships to enhance teaching and learning ndash Kelly Matthews UQ

Increasing evidence that Student Wellbeing Matters

httpmelbourne-csheunimelbeduauresearchexperienceenhancing-student-wellbeing2016-symposium-student-wellbeing-matters

httpemediarmiteduautitocontentstudent-lifecycle-model

Lizzio (2011) Five senses of success

But how do all

these lsquothingsrsquo work to influence student outcomes

1 Enhances students self belief2 Enables all students to work autonomously amp

together to build and feel competent and to 3 Builds social and cultural capital4 Supports transition into university (the FYE)5 Uses disciplinary knowledge to engage students6 Considers student well-being7 Adapts to changing student expectations8 Enables students to become active citizens

Focus on student engagement

2013 ndash Zepke Zepke amp Leach (2010)

Zepke (2013) Int J FYHE 4(2) pp1-14Zepke amp Leach (2010) ALHE 11(3) p169

ldquoAn enigmatic phenomenonrdquoValuable tool in examining an

enhancing the student experience

Solomonides Reid and Petcoz (2012)

ldquoA complex businessrdquoStudents investment in learning

Supportive institutions amp classroomsEnabling external environment

ldquoStudent engagement is complex with many

meanings and conceptual uncertaintiesrdquo

Ramsden amp Callender (2014)

The concept of engagement

ldquoThe time and effort students devote to activities that are empirically linked to desired outcomes of college and what institutions do to induce students to participate in these activities (Kuh (2001 2003 2009a) in Trowler 2010)

ldquothe interaction between the time effort and other relevant resources invested by both students and their institutions intended to optimise the student experience and enhance the learning outcomes and development of students and the performance and reputation of the institutionrdquo (Trowler 2010 p 3)

the behaviours thinking and emotions that lead to successful learning

(Reschly amp Christenson 2012)

Kahu amp Nelson (2017) Student engagement in the educational interface understanding the mechanisms of student success Higher Education and Development httpwwwtandfonlinecomdoifull1010800729436020171344197

Refined Conceptual Framework of Student Engagement

Figure 1 Refined conceptual framework of student engagement incorporating the educational interface

The Educational Interface

Student Engagement

AffectiveInterest

Enthusiasm

CognitiveDeep learning amp Self regulation

BehaviouralParticipationTime amp effort

Interaction

Self-efficacy

Kahu amp Nelson (2017)

Wellbeing

Belonging

Emotion

The mechanisms of student engagement

bull Explain how institutional course program initiativespracticesbehaviours lsquoworkrsquo for individual students

bull Provide a design brief for new initiativespractices

bull Enhance amp enrich learning outcomes for all students

bull And critically have the power to bull Mitigate previous and current disadvantage

bull Help address structural (external) challenges

bull Combat institutional characteristics influencing attrition

bull Change institutional culture

37

httpshapingtheregionalstudentexperiencecomau

RQ ndash how do institutional practices lsquoshapersquo the student experience

bull 8 Institutions

bull Analysis of existing data sets demographics UES GDS

bull Case Studies bull 110 participants (65 students 45 staff)

bull 90 hours of data collection (99 Interviews focus groups)

bull Amalgamated data ndash for cross case analysis

Research Overview

7 case studies 3113 NVivo codes

390 000 words 1934 cross codes

Structural influences

UniversityStudent

Adapted from Kahu E (2014) The International Journal of the First Year in Higher Education 5(2) 45-55

Framework for Student Engagement

Psychosocial influences

University(Emotion)Student

amp U lt-gt S relationships

Student Engagement

AffectCognitionBehaviour

Proximal consequences

AcademicSocial

Distal consequences

AcademicSocial

Currently input and output data only

Case Studies Curricula amp Co-curricular Initiatives

bull CSU ndash Online tools to enable joined up WPL

bull CQU ndash Early IAR-focused early ldquointerventionrdquo

bull FedUni ndash Access to student support

bull JCU ndash Peer to peer support

bull SCU ndash Enabling pathways

bull UNE ndash Building citizenship capability for in DE

bull USQ ndash Scaffolded discipline skills design in FY

bull USC ndash WIL in non professional programs

Institution Initiative context Case study key find i ng Good practice to shape the student experience

Charles Sturt UniversityWorkplace learning (WPL) program at

a regional university

Workplace learning shapes the student

experience

Use technologies to support relationship development among

students supervisors and academics and to strengthen work

place learning experiences

CQUniversityPre-enrolment interviews designed to

communicate program requirements

Early people-rich intervention

improves transition and fir

s

t y ear

retention

Begin studentsrsquo transition to university with personalised

two-way interaction to discuss studentsrsquo needs in relation to

inherent program requirements

Federation University

Australia

Centrally provided student academic

and transition support services and

programs (SSampPs)

Student support promotes 21st

Century student engagement in a

regional context

Select and support high-quality and enthusiastic Student

Leaders to facilitate positive interactions among less

experienced peers in the transition to university

James Cook UniversityPeer-to-peer student mentoring

program

Peer support and advising enhance

the student experience

Promote and resource mentor programs to support new

students as they negotiate the structural environment of the

university

Southern Cross UniversityPreparing for Success Program

(non-award enabling program)

Enabling pathways lead to successful

outcomes

Orient the curriculum and teaching in formal transition

programs to enable student success while supporting them to

manage life-load and other structural challenges

University of New England New England Award ProgramCitizenship and graduate attributes

enrich the student experience

Institutionalise adaptable extra curricular programs to inspire

students to engage with their communities as part of their

learning

University of Southern

Queensland

Compulsory firs t y ear core courses

that embed core online and university

literacies

Embedded and scaffolded course

design enhances studentsrsquo online

learning experiences

Commit to whole-of-program embedded approaches to

enhancing digital literacy and fluency with online teaching and

learning modes

University of the Sunshine

Coast

WIL when it is not an embedded

component of the program

Work integrated learning enhances

graduate capabilities employment and

career opportunities

Work with students to design opportunities for innovative

authentic work integrated learning in programs where there is

not an embedded placement component

Case studies

Each of the eight project partners conducted case studies investigating the student experience of initiatives in their institutions

httpshapingtheregionalstudentexperiencecomau

Compensatory

Effect

Positive psychosocial

influences increase

student engagement

and reduce the impact

of previous

disadvantage and

structural risk factors

What this means in practice is that initiatives

designed and implemented to strengthen the

student motivation skills identity and self-efficacy

will positively influence student engagement and

mitigate previous disadvantage

Evidence 50 of all the data were relevant

httpshapingtheregionalstudentexperiencecomau

1 Intentionally design and enact administrative practices including admissions pathways to ensure all students are able to participate fully in the universityrsquos formal and informal activities

2 Intentionally design all curricula and co-curricular activities to activate student motivation build academic skills promote discipline and student identity and develop studentsrsquo self-efficacy

3 Design and universally implement curricula and co-curricular interventions to ensure that previous disadvantage and structural risk factors are mitigated through systematic institutional practices that privilege behavioural cognitive and affective student engagement

4 Assure quality in learning teaching and

student experience practices measured by

positive student learning outcomes and

achievement and high levels of student

satisfaction and well-being

5 Focus within discipline curricula on

developing futurendashproof employability skills

including advanced digital literacy enterprise

skills and entrepreneurship

6 Minimise the socio-cultural incongruence

between communities and higher education

institutions through sustained attention to

cultural structural and practical organisational

change

7Provide access to information about

studentsrsquo movements over time and

among institutions

8Review the learner engagement scale in the SES to ensure the collection of data is

aligned with contemporary

understandings of student engagement

9Review indicators in the CEQ GDS and

(proposed) ESS to ensure the collection of

information about studentsrsquo engagement

experience and skills is aligned with the

key findings of this study

CONTEXTUAL amp SITUATIONAL INFLUENCES ON STUDENT SUCCESS

Keynote PresentationANZSSA amp ISANA Conference

7 December 2017

Professor Karen NelsonPro Vice-Chancellor (Students)

KN Publications on USC Research Bank

Page 27: CONTEXTUAL & SITUATIONAL INFLUENCES ON ...isana.proceedings.com.au/wp-content/uploads/2017/12/...CONTEXTUAL & SITUATIONAL INFLUENCES ON STUDENT SUCCESS Keynote Presentation ANZSSA

Increasing evidence that Student Wellbeing Matters

httpmelbourne-csheunimelbeduauresearchexperienceenhancing-student-wellbeing2016-symposium-student-wellbeing-matters

httpemediarmiteduautitocontentstudent-lifecycle-model

Lizzio (2011) Five senses of success

But how do all

these lsquothingsrsquo work to influence student outcomes

1 Enhances students self belief2 Enables all students to work autonomously amp

together to build and feel competent and to 3 Builds social and cultural capital4 Supports transition into university (the FYE)5 Uses disciplinary knowledge to engage students6 Considers student well-being7 Adapts to changing student expectations8 Enables students to become active citizens

Focus on student engagement

2013 ndash Zepke Zepke amp Leach (2010)

Zepke (2013) Int J FYHE 4(2) pp1-14Zepke amp Leach (2010) ALHE 11(3) p169

ldquoAn enigmatic phenomenonrdquoValuable tool in examining an

enhancing the student experience

Solomonides Reid and Petcoz (2012)

ldquoA complex businessrdquoStudents investment in learning

Supportive institutions amp classroomsEnabling external environment

ldquoStudent engagement is complex with many

meanings and conceptual uncertaintiesrdquo

Ramsden amp Callender (2014)

The concept of engagement

ldquoThe time and effort students devote to activities that are empirically linked to desired outcomes of college and what institutions do to induce students to participate in these activities (Kuh (2001 2003 2009a) in Trowler 2010)

ldquothe interaction between the time effort and other relevant resources invested by both students and their institutions intended to optimise the student experience and enhance the learning outcomes and development of students and the performance and reputation of the institutionrdquo (Trowler 2010 p 3)

the behaviours thinking and emotions that lead to successful learning

(Reschly amp Christenson 2012)

Kahu amp Nelson (2017) Student engagement in the educational interface understanding the mechanisms of student success Higher Education and Development httpwwwtandfonlinecomdoifull1010800729436020171344197

Refined Conceptual Framework of Student Engagement

Figure 1 Refined conceptual framework of student engagement incorporating the educational interface

The Educational Interface

Student Engagement

AffectiveInterest

Enthusiasm

CognitiveDeep learning amp Self regulation

BehaviouralParticipationTime amp effort

Interaction

Self-efficacy

Kahu amp Nelson (2017)

Wellbeing

Belonging

Emotion

The mechanisms of student engagement

bull Explain how institutional course program initiativespracticesbehaviours lsquoworkrsquo for individual students

bull Provide a design brief for new initiativespractices

bull Enhance amp enrich learning outcomes for all students

bull And critically have the power to bull Mitigate previous and current disadvantage

bull Help address structural (external) challenges

bull Combat institutional characteristics influencing attrition

bull Change institutional culture

37

httpshapingtheregionalstudentexperiencecomau

RQ ndash how do institutional practices lsquoshapersquo the student experience

bull 8 Institutions

bull Analysis of existing data sets demographics UES GDS

bull Case Studies bull 110 participants (65 students 45 staff)

bull 90 hours of data collection (99 Interviews focus groups)

bull Amalgamated data ndash for cross case analysis

Research Overview

7 case studies 3113 NVivo codes

390 000 words 1934 cross codes

Structural influences

UniversityStudent

Adapted from Kahu E (2014) The International Journal of the First Year in Higher Education 5(2) 45-55

Framework for Student Engagement

Psychosocial influences

University(Emotion)Student

amp U lt-gt S relationships

Student Engagement

AffectCognitionBehaviour

Proximal consequences

AcademicSocial

Distal consequences

AcademicSocial

Currently input and output data only

Case Studies Curricula amp Co-curricular Initiatives

bull CSU ndash Online tools to enable joined up WPL

bull CQU ndash Early IAR-focused early ldquointerventionrdquo

bull FedUni ndash Access to student support

bull JCU ndash Peer to peer support

bull SCU ndash Enabling pathways

bull UNE ndash Building citizenship capability for in DE

bull USQ ndash Scaffolded discipline skills design in FY

bull USC ndash WIL in non professional programs

Institution Initiative context Case study key find i ng Good practice to shape the student experience

Charles Sturt UniversityWorkplace learning (WPL) program at

a regional university

Workplace learning shapes the student

experience

Use technologies to support relationship development among

students supervisors and academics and to strengthen work

place learning experiences

CQUniversityPre-enrolment interviews designed to

communicate program requirements

Early people-rich intervention

improves transition and fir

s

t y ear

retention

Begin studentsrsquo transition to university with personalised

two-way interaction to discuss studentsrsquo needs in relation to

inherent program requirements

Federation University

Australia

Centrally provided student academic

and transition support services and

programs (SSampPs)

Student support promotes 21st

Century student engagement in a

regional context

Select and support high-quality and enthusiastic Student

Leaders to facilitate positive interactions among less

experienced peers in the transition to university

James Cook UniversityPeer-to-peer student mentoring

program

Peer support and advising enhance

the student experience

Promote and resource mentor programs to support new

students as they negotiate the structural environment of the

university

Southern Cross UniversityPreparing for Success Program

(non-award enabling program)

Enabling pathways lead to successful

outcomes

Orient the curriculum and teaching in formal transition

programs to enable student success while supporting them to

manage life-load and other structural challenges

University of New England New England Award ProgramCitizenship and graduate attributes

enrich the student experience

Institutionalise adaptable extra curricular programs to inspire

students to engage with their communities as part of their

learning

University of Southern

Queensland

Compulsory firs t y ear core courses

that embed core online and university

literacies

Embedded and scaffolded course

design enhances studentsrsquo online

learning experiences

Commit to whole-of-program embedded approaches to

enhancing digital literacy and fluency with online teaching and

learning modes

University of the Sunshine

Coast

WIL when it is not an embedded

component of the program

Work integrated learning enhances

graduate capabilities employment and

career opportunities

Work with students to design opportunities for innovative

authentic work integrated learning in programs where there is

not an embedded placement component

Case studies

Each of the eight project partners conducted case studies investigating the student experience of initiatives in their institutions

httpshapingtheregionalstudentexperiencecomau

Compensatory

Effect

Positive psychosocial

influences increase

student engagement

and reduce the impact

of previous

disadvantage and

structural risk factors

What this means in practice is that initiatives

designed and implemented to strengthen the

student motivation skills identity and self-efficacy

will positively influence student engagement and

mitigate previous disadvantage

Evidence 50 of all the data were relevant

httpshapingtheregionalstudentexperiencecomau

1 Intentionally design and enact administrative practices including admissions pathways to ensure all students are able to participate fully in the universityrsquos formal and informal activities

2 Intentionally design all curricula and co-curricular activities to activate student motivation build academic skills promote discipline and student identity and develop studentsrsquo self-efficacy

3 Design and universally implement curricula and co-curricular interventions to ensure that previous disadvantage and structural risk factors are mitigated through systematic institutional practices that privilege behavioural cognitive and affective student engagement

4 Assure quality in learning teaching and

student experience practices measured by

positive student learning outcomes and

achievement and high levels of student

satisfaction and well-being

5 Focus within discipline curricula on

developing futurendashproof employability skills

including advanced digital literacy enterprise

skills and entrepreneurship

6 Minimise the socio-cultural incongruence

between communities and higher education

institutions through sustained attention to

cultural structural and practical organisational

change

7Provide access to information about

studentsrsquo movements over time and

among institutions

8Review the learner engagement scale in the SES to ensure the collection of data is

aligned with contemporary

understandings of student engagement

9Review indicators in the CEQ GDS and

(proposed) ESS to ensure the collection of

information about studentsrsquo engagement

experience and skills is aligned with the

key findings of this study

CONTEXTUAL amp SITUATIONAL INFLUENCES ON STUDENT SUCCESS

Keynote PresentationANZSSA amp ISANA Conference

7 December 2017

Professor Karen NelsonPro Vice-Chancellor (Students)

KN Publications on USC Research Bank

Page 28: CONTEXTUAL & SITUATIONAL INFLUENCES ON ...isana.proceedings.com.au/wp-content/uploads/2017/12/...CONTEXTUAL & SITUATIONAL INFLUENCES ON STUDENT SUCCESS Keynote Presentation ANZSSA

httpemediarmiteduautitocontentstudent-lifecycle-model

Lizzio (2011) Five senses of success

But how do all

these lsquothingsrsquo work to influence student outcomes

1 Enhances students self belief2 Enables all students to work autonomously amp

together to build and feel competent and to 3 Builds social and cultural capital4 Supports transition into university (the FYE)5 Uses disciplinary knowledge to engage students6 Considers student well-being7 Adapts to changing student expectations8 Enables students to become active citizens

Focus on student engagement

2013 ndash Zepke Zepke amp Leach (2010)

Zepke (2013) Int J FYHE 4(2) pp1-14Zepke amp Leach (2010) ALHE 11(3) p169

ldquoAn enigmatic phenomenonrdquoValuable tool in examining an

enhancing the student experience

Solomonides Reid and Petcoz (2012)

ldquoA complex businessrdquoStudents investment in learning

Supportive institutions amp classroomsEnabling external environment

ldquoStudent engagement is complex with many

meanings and conceptual uncertaintiesrdquo

Ramsden amp Callender (2014)

The concept of engagement

ldquoThe time and effort students devote to activities that are empirically linked to desired outcomes of college and what institutions do to induce students to participate in these activities (Kuh (2001 2003 2009a) in Trowler 2010)

ldquothe interaction between the time effort and other relevant resources invested by both students and their institutions intended to optimise the student experience and enhance the learning outcomes and development of students and the performance and reputation of the institutionrdquo (Trowler 2010 p 3)

the behaviours thinking and emotions that lead to successful learning

(Reschly amp Christenson 2012)

Kahu amp Nelson (2017) Student engagement in the educational interface understanding the mechanisms of student success Higher Education and Development httpwwwtandfonlinecomdoifull1010800729436020171344197

Refined Conceptual Framework of Student Engagement

Figure 1 Refined conceptual framework of student engagement incorporating the educational interface

The Educational Interface

Student Engagement

AffectiveInterest

Enthusiasm

CognitiveDeep learning amp Self regulation

BehaviouralParticipationTime amp effort

Interaction

Self-efficacy

Kahu amp Nelson (2017)

Wellbeing

Belonging

Emotion

The mechanisms of student engagement

bull Explain how institutional course program initiativespracticesbehaviours lsquoworkrsquo for individual students

bull Provide a design brief for new initiativespractices

bull Enhance amp enrich learning outcomes for all students

bull And critically have the power to bull Mitigate previous and current disadvantage

bull Help address structural (external) challenges

bull Combat institutional characteristics influencing attrition

bull Change institutional culture

37

httpshapingtheregionalstudentexperiencecomau

RQ ndash how do institutional practices lsquoshapersquo the student experience

bull 8 Institutions

bull Analysis of existing data sets demographics UES GDS

bull Case Studies bull 110 participants (65 students 45 staff)

bull 90 hours of data collection (99 Interviews focus groups)

bull Amalgamated data ndash for cross case analysis

Research Overview

7 case studies 3113 NVivo codes

390 000 words 1934 cross codes

Structural influences

UniversityStudent

Adapted from Kahu E (2014) The International Journal of the First Year in Higher Education 5(2) 45-55

Framework for Student Engagement

Psychosocial influences

University(Emotion)Student

amp U lt-gt S relationships

Student Engagement

AffectCognitionBehaviour

Proximal consequences

AcademicSocial

Distal consequences

AcademicSocial

Currently input and output data only

Case Studies Curricula amp Co-curricular Initiatives

bull CSU ndash Online tools to enable joined up WPL

bull CQU ndash Early IAR-focused early ldquointerventionrdquo

bull FedUni ndash Access to student support

bull JCU ndash Peer to peer support

bull SCU ndash Enabling pathways

bull UNE ndash Building citizenship capability for in DE

bull USQ ndash Scaffolded discipline skills design in FY

bull USC ndash WIL in non professional programs

Institution Initiative context Case study key find i ng Good practice to shape the student experience

Charles Sturt UniversityWorkplace learning (WPL) program at

a regional university

Workplace learning shapes the student

experience

Use technologies to support relationship development among

students supervisors and academics and to strengthen work

place learning experiences

CQUniversityPre-enrolment interviews designed to

communicate program requirements

Early people-rich intervention

improves transition and fir

s

t y ear

retention

Begin studentsrsquo transition to university with personalised

two-way interaction to discuss studentsrsquo needs in relation to

inherent program requirements

Federation University

Australia

Centrally provided student academic

and transition support services and

programs (SSampPs)

Student support promotes 21st

Century student engagement in a

regional context

Select and support high-quality and enthusiastic Student

Leaders to facilitate positive interactions among less

experienced peers in the transition to university

James Cook UniversityPeer-to-peer student mentoring

program

Peer support and advising enhance

the student experience

Promote and resource mentor programs to support new

students as they negotiate the structural environment of the

university

Southern Cross UniversityPreparing for Success Program

(non-award enabling program)

Enabling pathways lead to successful

outcomes

Orient the curriculum and teaching in formal transition

programs to enable student success while supporting them to

manage life-load and other structural challenges

University of New England New England Award ProgramCitizenship and graduate attributes

enrich the student experience

Institutionalise adaptable extra curricular programs to inspire

students to engage with their communities as part of their

learning

University of Southern

Queensland

Compulsory firs t y ear core courses

that embed core online and university

literacies

Embedded and scaffolded course

design enhances studentsrsquo online

learning experiences

Commit to whole-of-program embedded approaches to

enhancing digital literacy and fluency with online teaching and

learning modes

University of the Sunshine

Coast

WIL when it is not an embedded

component of the program

Work integrated learning enhances

graduate capabilities employment and

career opportunities

Work with students to design opportunities for innovative

authentic work integrated learning in programs where there is

not an embedded placement component

Case studies

Each of the eight project partners conducted case studies investigating the student experience of initiatives in their institutions

httpshapingtheregionalstudentexperiencecomau

Compensatory

Effect

Positive psychosocial

influences increase

student engagement

and reduce the impact

of previous

disadvantage and

structural risk factors

What this means in practice is that initiatives

designed and implemented to strengthen the

student motivation skills identity and self-efficacy

will positively influence student engagement and

mitigate previous disadvantage

Evidence 50 of all the data were relevant

httpshapingtheregionalstudentexperiencecomau

1 Intentionally design and enact administrative practices including admissions pathways to ensure all students are able to participate fully in the universityrsquos formal and informal activities

2 Intentionally design all curricula and co-curricular activities to activate student motivation build academic skills promote discipline and student identity and develop studentsrsquo self-efficacy

3 Design and universally implement curricula and co-curricular interventions to ensure that previous disadvantage and structural risk factors are mitigated through systematic institutional practices that privilege behavioural cognitive and affective student engagement

4 Assure quality in learning teaching and

student experience practices measured by

positive student learning outcomes and

achievement and high levels of student

satisfaction and well-being

5 Focus within discipline curricula on

developing futurendashproof employability skills

including advanced digital literacy enterprise

skills and entrepreneurship

6 Minimise the socio-cultural incongruence

between communities and higher education

institutions through sustained attention to

cultural structural and practical organisational

change

7Provide access to information about

studentsrsquo movements over time and

among institutions

8Review the learner engagement scale in the SES to ensure the collection of data is

aligned with contemporary

understandings of student engagement

9Review indicators in the CEQ GDS and

(proposed) ESS to ensure the collection of

information about studentsrsquo engagement

experience and skills is aligned with the

key findings of this study

CONTEXTUAL amp SITUATIONAL INFLUENCES ON STUDENT SUCCESS

Keynote PresentationANZSSA amp ISANA Conference

7 December 2017

Professor Karen NelsonPro Vice-Chancellor (Students)

KN Publications on USC Research Bank

Page 29: CONTEXTUAL & SITUATIONAL INFLUENCES ON ...isana.proceedings.com.au/wp-content/uploads/2017/12/...CONTEXTUAL & SITUATIONAL INFLUENCES ON STUDENT SUCCESS Keynote Presentation ANZSSA

But how do all

these lsquothingsrsquo work to influence student outcomes

1 Enhances students self belief2 Enables all students to work autonomously amp

together to build and feel competent and to 3 Builds social and cultural capital4 Supports transition into university (the FYE)5 Uses disciplinary knowledge to engage students6 Considers student well-being7 Adapts to changing student expectations8 Enables students to become active citizens

Focus on student engagement

2013 ndash Zepke Zepke amp Leach (2010)

Zepke (2013) Int J FYHE 4(2) pp1-14Zepke amp Leach (2010) ALHE 11(3) p169

ldquoAn enigmatic phenomenonrdquoValuable tool in examining an

enhancing the student experience

Solomonides Reid and Petcoz (2012)

ldquoA complex businessrdquoStudents investment in learning

Supportive institutions amp classroomsEnabling external environment

ldquoStudent engagement is complex with many

meanings and conceptual uncertaintiesrdquo

Ramsden amp Callender (2014)

The concept of engagement

ldquoThe time and effort students devote to activities that are empirically linked to desired outcomes of college and what institutions do to induce students to participate in these activities (Kuh (2001 2003 2009a) in Trowler 2010)

ldquothe interaction between the time effort and other relevant resources invested by both students and their institutions intended to optimise the student experience and enhance the learning outcomes and development of students and the performance and reputation of the institutionrdquo (Trowler 2010 p 3)

the behaviours thinking and emotions that lead to successful learning

(Reschly amp Christenson 2012)

Kahu amp Nelson (2017) Student engagement in the educational interface understanding the mechanisms of student success Higher Education and Development httpwwwtandfonlinecomdoifull1010800729436020171344197

Refined Conceptual Framework of Student Engagement

Figure 1 Refined conceptual framework of student engagement incorporating the educational interface

The Educational Interface

Student Engagement

AffectiveInterest

Enthusiasm

CognitiveDeep learning amp Self regulation

BehaviouralParticipationTime amp effort

Interaction

Self-efficacy

Kahu amp Nelson (2017)

Wellbeing

Belonging

Emotion

The mechanisms of student engagement

bull Explain how institutional course program initiativespracticesbehaviours lsquoworkrsquo for individual students

bull Provide a design brief for new initiativespractices

bull Enhance amp enrich learning outcomes for all students

bull And critically have the power to bull Mitigate previous and current disadvantage

bull Help address structural (external) challenges

bull Combat institutional characteristics influencing attrition

bull Change institutional culture

37

httpshapingtheregionalstudentexperiencecomau

RQ ndash how do institutional practices lsquoshapersquo the student experience

bull 8 Institutions

bull Analysis of existing data sets demographics UES GDS

bull Case Studies bull 110 participants (65 students 45 staff)

bull 90 hours of data collection (99 Interviews focus groups)

bull Amalgamated data ndash for cross case analysis

Research Overview

7 case studies 3113 NVivo codes

390 000 words 1934 cross codes

Structural influences

UniversityStudent

Adapted from Kahu E (2014) The International Journal of the First Year in Higher Education 5(2) 45-55

Framework for Student Engagement

Psychosocial influences

University(Emotion)Student

amp U lt-gt S relationships

Student Engagement

AffectCognitionBehaviour

Proximal consequences

AcademicSocial

Distal consequences

AcademicSocial

Currently input and output data only

Case Studies Curricula amp Co-curricular Initiatives

bull CSU ndash Online tools to enable joined up WPL

bull CQU ndash Early IAR-focused early ldquointerventionrdquo

bull FedUni ndash Access to student support

bull JCU ndash Peer to peer support

bull SCU ndash Enabling pathways

bull UNE ndash Building citizenship capability for in DE

bull USQ ndash Scaffolded discipline skills design in FY

bull USC ndash WIL in non professional programs

Institution Initiative context Case study key find i ng Good practice to shape the student experience

Charles Sturt UniversityWorkplace learning (WPL) program at

a regional university

Workplace learning shapes the student

experience

Use technologies to support relationship development among

students supervisors and academics and to strengthen work

place learning experiences

CQUniversityPre-enrolment interviews designed to

communicate program requirements

Early people-rich intervention

improves transition and fir

s

t y ear

retention

Begin studentsrsquo transition to university with personalised

two-way interaction to discuss studentsrsquo needs in relation to

inherent program requirements

Federation University

Australia

Centrally provided student academic

and transition support services and

programs (SSampPs)

Student support promotes 21st

Century student engagement in a

regional context

Select and support high-quality and enthusiastic Student

Leaders to facilitate positive interactions among less

experienced peers in the transition to university

James Cook UniversityPeer-to-peer student mentoring

program

Peer support and advising enhance

the student experience

Promote and resource mentor programs to support new

students as they negotiate the structural environment of the

university

Southern Cross UniversityPreparing for Success Program

(non-award enabling program)

Enabling pathways lead to successful

outcomes

Orient the curriculum and teaching in formal transition

programs to enable student success while supporting them to

manage life-load and other structural challenges

University of New England New England Award ProgramCitizenship and graduate attributes

enrich the student experience

Institutionalise adaptable extra curricular programs to inspire

students to engage with their communities as part of their

learning

University of Southern

Queensland

Compulsory firs t y ear core courses

that embed core online and university

literacies

Embedded and scaffolded course

design enhances studentsrsquo online

learning experiences

Commit to whole-of-program embedded approaches to

enhancing digital literacy and fluency with online teaching and

learning modes

University of the Sunshine

Coast

WIL when it is not an embedded

component of the program

Work integrated learning enhances

graduate capabilities employment and

career opportunities

Work with students to design opportunities for innovative

authentic work integrated learning in programs where there is

not an embedded placement component

Case studies

Each of the eight project partners conducted case studies investigating the student experience of initiatives in their institutions

httpshapingtheregionalstudentexperiencecomau

Compensatory

Effect

Positive psychosocial

influences increase

student engagement

and reduce the impact

of previous

disadvantage and

structural risk factors

What this means in practice is that initiatives

designed and implemented to strengthen the

student motivation skills identity and self-efficacy

will positively influence student engagement and

mitigate previous disadvantage

Evidence 50 of all the data were relevant

httpshapingtheregionalstudentexperiencecomau

1 Intentionally design and enact administrative practices including admissions pathways to ensure all students are able to participate fully in the universityrsquos formal and informal activities

2 Intentionally design all curricula and co-curricular activities to activate student motivation build academic skills promote discipline and student identity and develop studentsrsquo self-efficacy

3 Design and universally implement curricula and co-curricular interventions to ensure that previous disadvantage and structural risk factors are mitigated through systematic institutional practices that privilege behavioural cognitive and affective student engagement

4 Assure quality in learning teaching and

student experience practices measured by

positive student learning outcomes and

achievement and high levels of student

satisfaction and well-being

5 Focus within discipline curricula on

developing futurendashproof employability skills

including advanced digital literacy enterprise

skills and entrepreneurship

6 Minimise the socio-cultural incongruence

between communities and higher education

institutions through sustained attention to

cultural structural and practical organisational

change

7Provide access to information about

studentsrsquo movements over time and

among institutions

8Review the learner engagement scale in the SES to ensure the collection of data is

aligned with contemporary

understandings of student engagement

9Review indicators in the CEQ GDS and

(proposed) ESS to ensure the collection of

information about studentsrsquo engagement

experience and skills is aligned with the

key findings of this study

CONTEXTUAL amp SITUATIONAL INFLUENCES ON STUDENT SUCCESS

Keynote PresentationANZSSA amp ISANA Conference

7 December 2017

Professor Karen NelsonPro Vice-Chancellor (Students)

KN Publications on USC Research Bank

Page 30: CONTEXTUAL & SITUATIONAL INFLUENCES ON ...isana.proceedings.com.au/wp-content/uploads/2017/12/...CONTEXTUAL & SITUATIONAL INFLUENCES ON STUDENT SUCCESS Keynote Presentation ANZSSA

1 Enhances students self belief2 Enables all students to work autonomously amp

together to build and feel competent and to 3 Builds social and cultural capital4 Supports transition into university (the FYE)5 Uses disciplinary knowledge to engage students6 Considers student well-being7 Adapts to changing student expectations8 Enables students to become active citizens

Focus on student engagement

2013 ndash Zepke Zepke amp Leach (2010)

Zepke (2013) Int J FYHE 4(2) pp1-14Zepke amp Leach (2010) ALHE 11(3) p169

ldquoAn enigmatic phenomenonrdquoValuable tool in examining an

enhancing the student experience

Solomonides Reid and Petcoz (2012)

ldquoA complex businessrdquoStudents investment in learning

Supportive institutions amp classroomsEnabling external environment

ldquoStudent engagement is complex with many

meanings and conceptual uncertaintiesrdquo

Ramsden amp Callender (2014)

The concept of engagement

ldquoThe time and effort students devote to activities that are empirically linked to desired outcomes of college and what institutions do to induce students to participate in these activities (Kuh (2001 2003 2009a) in Trowler 2010)

ldquothe interaction between the time effort and other relevant resources invested by both students and their institutions intended to optimise the student experience and enhance the learning outcomes and development of students and the performance and reputation of the institutionrdquo (Trowler 2010 p 3)

the behaviours thinking and emotions that lead to successful learning

(Reschly amp Christenson 2012)

Kahu amp Nelson (2017) Student engagement in the educational interface understanding the mechanisms of student success Higher Education and Development httpwwwtandfonlinecomdoifull1010800729436020171344197

Refined Conceptual Framework of Student Engagement

Figure 1 Refined conceptual framework of student engagement incorporating the educational interface

The Educational Interface

Student Engagement

AffectiveInterest

Enthusiasm

CognitiveDeep learning amp Self regulation

BehaviouralParticipationTime amp effort

Interaction

Self-efficacy

Kahu amp Nelson (2017)

Wellbeing

Belonging

Emotion

The mechanisms of student engagement

bull Explain how institutional course program initiativespracticesbehaviours lsquoworkrsquo for individual students

bull Provide a design brief for new initiativespractices

bull Enhance amp enrich learning outcomes for all students

bull And critically have the power to bull Mitigate previous and current disadvantage

bull Help address structural (external) challenges

bull Combat institutional characteristics influencing attrition

bull Change institutional culture

37

httpshapingtheregionalstudentexperiencecomau

RQ ndash how do institutional practices lsquoshapersquo the student experience

bull 8 Institutions

bull Analysis of existing data sets demographics UES GDS

bull Case Studies bull 110 participants (65 students 45 staff)

bull 90 hours of data collection (99 Interviews focus groups)

bull Amalgamated data ndash for cross case analysis

Research Overview

7 case studies 3113 NVivo codes

390 000 words 1934 cross codes

Structural influences

UniversityStudent

Adapted from Kahu E (2014) The International Journal of the First Year in Higher Education 5(2) 45-55

Framework for Student Engagement

Psychosocial influences

University(Emotion)Student

amp U lt-gt S relationships

Student Engagement

AffectCognitionBehaviour

Proximal consequences

AcademicSocial

Distal consequences

AcademicSocial

Currently input and output data only

Case Studies Curricula amp Co-curricular Initiatives

bull CSU ndash Online tools to enable joined up WPL

bull CQU ndash Early IAR-focused early ldquointerventionrdquo

bull FedUni ndash Access to student support

bull JCU ndash Peer to peer support

bull SCU ndash Enabling pathways

bull UNE ndash Building citizenship capability for in DE

bull USQ ndash Scaffolded discipline skills design in FY

bull USC ndash WIL in non professional programs

Institution Initiative context Case study key find i ng Good practice to shape the student experience

Charles Sturt UniversityWorkplace learning (WPL) program at

a regional university

Workplace learning shapes the student

experience

Use technologies to support relationship development among

students supervisors and academics and to strengthen work

place learning experiences

CQUniversityPre-enrolment interviews designed to

communicate program requirements

Early people-rich intervention

improves transition and fir

s

t y ear

retention

Begin studentsrsquo transition to university with personalised

two-way interaction to discuss studentsrsquo needs in relation to

inherent program requirements

Federation University

Australia

Centrally provided student academic

and transition support services and

programs (SSampPs)

Student support promotes 21st

Century student engagement in a

regional context

Select and support high-quality and enthusiastic Student

Leaders to facilitate positive interactions among less

experienced peers in the transition to university

James Cook UniversityPeer-to-peer student mentoring

program

Peer support and advising enhance

the student experience

Promote and resource mentor programs to support new

students as they negotiate the structural environment of the

university

Southern Cross UniversityPreparing for Success Program

(non-award enabling program)

Enabling pathways lead to successful

outcomes

Orient the curriculum and teaching in formal transition

programs to enable student success while supporting them to

manage life-load and other structural challenges

University of New England New England Award ProgramCitizenship and graduate attributes

enrich the student experience

Institutionalise adaptable extra curricular programs to inspire

students to engage with their communities as part of their

learning

University of Southern

Queensland

Compulsory firs t y ear core courses

that embed core online and university

literacies

Embedded and scaffolded course

design enhances studentsrsquo online

learning experiences

Commit to whole-of-program embedded approaches to

enhancing digital literacy and fluency with online teaching and

learning modes

University of the Sunshine

Coast

WIL when it is not an embedded

component of the program

Work integrated learning enhances

graduate capabilities employment and

career opportunities

Work with students to design opportunities for innovative

authentic work integrated learning in programs where there is

not an embedded placement component

Case studies

Each of the eight project partners conducted case studies investigating the student experience of initiatives in their institutions

httpshapingtheregionalstudentexperiencecomau

Compensatory

Effect

Positive psychosocial

influences increase

student engagement

and reduce the impact

of previous

disadvantage and

structural risk factors

What this means in practice is that initiatives

designed and implemented to strengthen the

student motivation skills identity and self-efficacy

will positively influence student engagement and

mitigate previous disadvantage

Evidence 50 of all the data were relevant

httpshapingtheregionalstudentexperiencecomau

1 Intentionally design and enact administrative practices including admissions pathways to ensure all students are able to participate fully in the universityrsquos formal and informal activities

2 Intentionally design all curricula and co-curricular activities to activate student motivation build academic skills promote discipline and student identity and develop studentsrsquo self-efficacy

3 Design and universally implement curricula and co-curricular interventions to ensure that previous disadvantage and structural risk factors are mitigated through systematic institutional practices that privilege behavioural cognitive and affective student engagement

4 Assure quality in learning teaching and

student experience practices measured by

positive student learning outcomes and

achievement and high levels of student

satisfaction and well-being

5 Focus within discipline curricula on

developing futurendashproof employability skills

including advanced digital literacy enterprise

skills and entrepreneurship

6 Minimise the socio-cultural incongruence

between communities and higher education

institutions through sustained attention to

cultural structural and practical organisational

change

7Provide access to information about

studentsrsquo movements over time and

among institutions

8Review the learner engagement scale in the SES to ensure the collection of data is

aligned with contemporary

understandings of student engagement

9Review indicators in the CEQ GDS and

(proposed) ESS to ensure the collection of

information about studentsrsquo engagement

experience and skills is aligned with the

key findings of this study

CONTEXTUAL amp SITUATIONAL INFLUENCES ON STUDENT SUCCESS

Keynote PresentationANZSSA amp ISANA Conference

7 December 2017

Professor Karen NelsonPro Vice-Chancellor (Students)

KN Publications on USC Research Bank

Page 31: CONTEXTUAL & SITUATIONAL INFLUENCES ON ...isana.proceedings.com.au/wp-content/uploads/2017/12/...CONTEXTUAL & SITUATIONAL INFLUENCES ON STUDENT SUCCESS Keynote Presentation ANZSSA

Zepke (2013) Int J FYHE 4(2) pp1-14Zepke amp Leach (2010) ALHE 11(3) p169

ldquoAn enigmatic phenomenonrdquoValuable tool in examining an

enhancing the student experience

Solomonides Reid and Petcoz (2012)

ldquoA complex businessrdquoStudents investment in learning

Supportive institutions amp classroomsEnabling external environment

ldquoStudent engagement is complex with many

meanings and conceptual uncertaintiesrdquo

Ramsden amp Callender (2014)

The concept of engagement

ldquoThe time and effort students devote to activities that are empirically linked to desired outcomes of college and what institutions do to induce students to participate in these activities (Kuh (2001 2003 2009a) in Trowler 2010)

ldquothe interaction between the time effort and other relevant resources invested by both students and their institutions intended to optimise the student experience and enhance the learning outcomes and development of students and the performance and reputation of the institutionrdquo (Trowler 2010 p 3)

the behaviours thinking and emotions that lead to successful learning

(Reschly amp Christenson 2012)

Kahu amp Nelson (2017) Student engagement in the educational interface understanding the mechanisms of student success Higher Education and Development httpwwwtandfonlinecomdoifull1010800729436020171344197

Refined Conceptual Framework of Student Engagement

Figure 1 Refined conceptual framework of student engagement incorporating the educational interface

The Educational Interface

Student Engagement

AffectiveInterest

Enthusiasm

CognitiveDeep learning amp Self regulation

BehaviouralParticipationTime amp effort

Interaction

Self-efficacy

Kahu amp Nelson (2017)

Wellbeing

Belonging

Emotion

The mechanisms of student engagement

bull Explain how institutional course program initiativespracticesbehaviours lsquoworkrsquo for individual students

bull Provide a design brief for new initiativespractices

bull Enhance amp enrich learning outcomes for all students

bull And critically have the power to bull Mitigate previous and current disadvantage

bull Help address structural (external) challenges

bull Combat institutional characteristics influencing attrition

bull Change institutional culture

37

httpshapingtheregionalstudentexperiencecomau

RQ ndash how do institutional practices lsquoshapersquo the student experience

bull 8 Institutions

bull Analysis of existing data sets demographics UES GDS

bull Case Studies bull 110 participants (65 students 45 staff)

bull 90 hours of data collection (99 Interviews focus groups)

bull Amalgamated data ndash for cross case analysis

Research Overview

7 case studies 3113 NVivo codes

390 000 words 1934 cross codes

Structural influences

UniversityStudent

Adapted from Kahu E (2014) The International Journal of the First Year in Higher Education 5(2) 45-55

Framework for Student Engagement

Psychosocial influences

University(Emotion)Student

amp U lt-gt S relationships

Student Engagement

AffectCognitionBehaviour

Proximal consequences

AcademicSocial

Distal consequences

AcademicSocial

Currently input and output data only

Case Studies Curricula amp Co-curricular Initiatives

bull CSU ndash Online tools to enable joined up WPL

bull CQU ndash Early IAR-focused early ldquointerventionrdquo

bull FedUni ndash Access to student support

bull JCU ndash Peer to peer support

bull SCU ndash Enabling pathways

bull UNE ndash Building citizenship capability for in DE

bull USQ ndash Scaffolded discipline skills design in FY

bull USC ndash WIL in non professional programs

Institution Initiative context Case study key find i ng Good practice to shape the student experience

Charles Sturt UniversityWorkplace learning (WPL) program at

a regional university

Workplace learning shapes the student

experience

Use technologies to support relationship development among

students supervisors and academics and to strengthen work

place learning experiences

CQUniversityPre-enrolment interviews designed to

communicate program requirements

Early people-rich intervention

improves transition and fir

s

t y ear

retention

Begin studentsrsquo transition to university with personalised

two-way interaction to discuss studentsrsquo needs in relation to

inherent program requirements

Federation University

Australia

Centrally provided student academic

and transition support services and

programs (SSampPs)

Student support promotes 21st

Century student engagement in a

regional context

Select and support high-quality and enthusiastic Student

Leaders to facilitate positive interactions among less

experienced peers in the transition to university

James Cook UniversityPeer-to-peer student mentoring

program

Peer support and advising enhance

the student experience

Promote and resource mentor programs to support new

students as they negotiate the structural environment of the

university

Southern Cross UniversityPreparing for Success Program

(non-award enabling program)

Enabling pathways lead to successful

outcomes

Orient the curriculum and teaching in formal transition

programs to enable student success while supporting them to

manage life-load and other structural challenges

University of New England New England Award ProgramCitizenship and graduate attributes

enrich the student experience

Institutionalise adaptable extra curricular programs to inspire

students to engage with their communities as part of their

learning

University of Southern

Queensland

Compulsory firs t y ear core courses

that embed core online and university

literacies

Embedded and scaffolded course

design enhances studentsrsquo online

learning experiences

Commit to whole-of-program embedded approaches to

enhancing digital literacy and fluency with online teaching and

learning modes

University of the Sunshine

Coast

WIL when it is not an embedded

component of the program

Work integrated learning enhances

graduate capabilities employment and

career opportunities

Work with students to design opportunities for innovative

authentic work integrated learning in programs where there is

not an embedded placement component

Case studies

Each of the eight project partners conducted case studies investigating the student experience of initiatives in their institutions

httpshapingtheregionalstudentexperiencecomau

Compensatory

Effect

Positive psychosocial

influences increase

student engagement

and reduce the impact

of previous

disadvantage and

structural risk factors

What this means in practice is that initiatives

designed and implemented to strengthen the

student motivation skills identity and self-efficacy

will positively influence student engagement and

mitigate previous disadvantage

Evidence 50 of all the data were relevant

httpshapingtheregionalstudentexperiencecomau

1 Intentionally design and enact administrative practices including admissions pathways to ensure all students are able to participate fully in the universityrsquos formal and informal activities

2 Intentionally design all curricula and co-curricular activities to activate student motivation build academic skills promote discipline and student identity and develop studentsrsquo self-efficacy

3 Design and universally implement curricula and co-curricular interventions to ensure that previous disadvantage and structural risk factors are mitigated through systematic institutional practices that privilege behavioural cognitive and affective student engagement

4 Assure quality in learning teaching and

student experience practices measured by

positive student learning outcomes and

achievement and high levels of student

satisfaction and well-being

5 Focus within discipline curricula on

developing futurendashproof employability skills

including advanced digital literacy enterprise

skills and entrepreneurship

6 Minimise the socio-cultural incongruence

between communities and higher education

institutions through sustained attention to

cultural structural and practical organisational

change

7Provide access to information about

studentsrsquo movements over time and

among institutions

8Review the learner engagement scale in the SES to ensure the collection of data is

aligned with contemporary

understandings of student engagement

9Review indicators in the CEQ GDS and

(proposed) ESS to ensure the collection of

information about studentsrsquo engagement

experience and skills is aligned with the

key findings of this study

CONTEXTUAL amp SITUATIONAL INFLUENCES ON STUDENT SUCCESS

Keynote PresentationANZSSA amp ISANA Conference

7 December 2017

Professor Karen NelsonPro Vice-Chancellor (Students)

KN Publications on USC Research Bank

Page 32: CONTEXTUAL & SITUATIONAL INFLUENCES ON ...isana.proceedings.com.au/wp-content/uploads/2017/12/...CONTEXTUAL & SITUATIONAL INFLUENCES ON STUDENT SUCCESS Keynote Presentation ANZSSA

The concept of engagement

ldquoThe time and effort students devote to activities that are empirically linked to desired outcomes of college and what institutions do to induce students to participate in these activities (Kuh (2001 2003 2009a) in Trowler 2010)

ldquothe interaction between the time effort and other relevant resources invested by both students and their institutions intended to optimise the student experience and enhance the learning outcomes and development of students and the performance and reputation of the institutionrdquo (Trowler 2010 p 3)

the behaviours thinking and emotions that lead to successful learning

(Reschly amp Christenson 2012)

Kahu amp Nelson (2017) Student engagement in the educational interface understanding the mechanisms of student success Higher Education and Development httpwwwtandfonlinecomdoifull1010800729436020171344197

Refined Conceptual Framework of Student Engagement

Figure 1 Refined conceptual framework of student engagement incorporating the educational interface

The Educational Interface

Student Engagement

AffectiveInterest

Enthusiasm

CognitiveDeep learning amp Self regulation

BehaviouralParticipationTime amp effort

Interaction

Self-efficacy

Kahu amp Nelson (2017)

Wellbeing

Belonging

Emotion

The mechanisms of student engagement

bull Explain how institutional course program initiativespracticesbehaviours lsquoworkrsquo for individual students

bull Provide a design brief for new initiativespractices

bull Enhance amp enrich learning outcomes for all students

bull And critically have the power to bull Mitigate previous and current disadvantage

bull Help address structural (external) challenges

bull Combat institutional characteristics influencing attrition

bull Change institutional culture

37

httpshapingtheregionalstudentexperiencecomau

RQ ndash how do institutional practices lsquoshapersquo the student experience

bull 8 Institutions

bull Analysis of existing data sets demographics UES GDS

bull Case Studies bull 110 participants (65 students 45 staff)

bull 90 hours of data collection (99 Interviews focus groups)

bull Amalgamated data ndash for cross case analysis

Research Overview

7 case studies 3113 NVivo codes

390 000 words 1934 cross codes

Structural influences

UniversityStudent

Adapted from Kahu E (2014) The International Journal of the First Year in Higher Education 5(2) 45-55

Framework for Student Engagement

Psychosocial influences

University(Emotion)Student

amp U lt-gt S relationships

Student Engagement

AffectCognitionBehaviour

Proximal consequences

AcademicSocial

Distal consequences

AcademicSocial

Currently input and output data only

Case Studies Curricula amp Co-curricular Initiatives

bull CSU ndash Online tools to enable joined up WPL

bull CQU ndash Early IAR-focused early ldquointerventionrdquo

bull FedUni ndash Access to student support

bull JCU ndash Peer to peer support

bull SCU ndash Enabling pathways

bull UNE ndash Building citizenship capability for in DE

bull USQ ndash Scaffolded discipline skills design in FY

bull USC ndash WIL in non professional programs

Institution Initiative context Case study key find i ng Good practice to shape the student experience

Charles Sturt UniversityWorkplace learning (WPL) program at

a regional university

Workplace learning shapes the student

experience

Use technologies to support relationship development among

students supervisors and academics and to strengthen work

place learning experiences

CQUniversityPre-enrolment interviews designed to

communicate program requirements

Early people-rich intervention

improves transition and fir

s

t y ear

retention

Begin studentsrsquo transition to university with personalised

two-way interaction to discuss studentsrsquo needs in relation to

inherent program requirements

Federation University

Australia

Centrally provided student academic

and transition support services and

programs (SSampPs)

Student support promotes 21st

Century student engagement in a

regional context

Select and support high-quality and enthusiastic Student

Leaders to facilitate positive interactions among less

experienced peers in the transition to university

James Cook UniversityPeer-to-peer student mentoring

program

Peer support and advising enhance

the student experience

Promote and resource mentor programs to support new

students as they negotiate the structural environment of the

university

Southern Cross UniversityPreparing for Success Program

(non-award enabling program)

Enabling pathways lead to successful

outcomes

Orient the curriculum and teaching in formal transition

programs to enable student success while supporting them to

manage life-load and other structural challenges

University of New England New England Award ProgramCitizenship and graduate attributes

enrich the student experience

Institutionalise adaptable extra curricular programs to inspire

students to engage with their communities as part of their

learning

University of Southern

Queensland

Compulsory firs t y ear core courses

that embed core online and university

literacies

Embedded and scaffolded course

design enhances studentsrsquo online

learning experiences

Commit to whole-of-program embedded approaches to

enhancing digital literacy and fluency with online teaching and

learning modes

University of the Sunshine

Coast

WIL when it is not an embedded

component of the program

Work integrated learning enhances

graduate capabilities employment and

career opportunities

Work with students to design opportunities for innovative

authentic work integrated learning in programs where there is

not an embedded placement component

Case studies

Each of the eight project partners conducted case studies investigating the student experience of initiatives in their institutions

httpshapingtheregionalstudentexperiencecomau

Compensatory

Effect

Positive psychosocial

influences increase

student engagement

and reduce the impact

of previous

disadvantage and

structural risk factors

What this means in practice is that initiatives

designed and implemented to strengthen the

student motivation skills identity and self-efficacy

will positively influence student engagement and

mitigate previous disadvantage

Evidence 50 of all the data were relevant

httpshapingtheregionalstudentexperiencecomau

1 Intentionally design and enact administrative practices including admissions pathways to ensure all students are able to participate fully in the universityrsquos formal and informal activities

2 Intentionally design all curricula and co-curricular activities to activate student motivation build academic skills promote discipline and student identity and develop studentsrsquo self-efficacy

3 Design and universally implement curricula and co-curricular interventions to ensure that previous disadvantage and structural risk factors are mitigated through systematic institutional practices that privilege behavioural cognitive and affective student engagement

4 Assure quality in learning teaching and

student experience practices measured by

positive student learning outcomes and

achievement and high levels of student

satisfaction and well-being

5 Focus within discipline curricula on

developing futurendashproof employability skills

including advanced digital literacy enterprise

skills and entrepreneurship

6 Minimise the socio-cultural incongruence

between communities and higher education

institutions through sustained attention to

cultural structural and practical organisational

change

7Provide access to information about

studentsrsquo movements over time and

among institutions

8Review the learner engagement scale in the SES to ensure the collection of data is

aligned with contemporary

understandings of student engagement

9Review indicators in the CEQ GDS and

(proposed) ESS to ensure the collection of

information about studentsrsquo engagement

experience and skills is aligned with the

key findings of this study

CONTEXTUAL amp SITUATIONAL INFLUENCES ON STUDENT SUCCESS

Keynote PresentationANZSSA amp ISANA Conference

7 December 2017

Professor Karen NelsonPro Vice-Chancellor (Students)

KN Publications on USC Research Bank

Page 33: CONTEXTUAL & SITUATIONAL INFLUENCES ON ...isana.proceedings.com.au/wp-content/uploads/2017/12/...CONTEXTUAL & SITUATIONAL INFLUENCES ON STUDENT SUCCESS Keynote Presentation ANZSSA

the behaviours thinking and emotions that lead to successful learning

(Reschly amp Christenson 2012)

Kahu amp Nelson (2017) Student engagement in the educational interface understanding the mechanisms of student success Higher Education and Development httpwwwtandfonlinecomdoifull1010800729436020171344197

Refined Conceptual Framework of Student Engagement

Figure 1 Refined conceptual framework of student engagement incorporating the educational interface

The Educational Interface

Student Engagement

AffectiveInterest

Enthusiasm

CognitiveDeep learning amp Self regulation

BehaviouralParticipationTime amp effort

Interaction

Self-efficacy

Kahu amp Nelson (2017)

Wellbeing

Belonging

Emotion

The mechanisms of student engagement

bull Explain how institutional course program initiativespracticesbehaviours lsquoworkrsquo for individual students

bull Provide a design brief for new initiativespractices

bull Enhance amp enrich learning outcomes for all students

bull And critically have the power to bull Mitigate previous and current disadvantage

bull Help address structural (external) challenges

bull Combat institutional characteristics influencing attrition

bull Change institutional culture

37

httpshapingtheregionalstudentexperiencecomau

RQ ndash how do institutional practices lsquoshapersquo the student experience

bull 8 Institutions

bull Analysis of existing data sets demographics UES GDS

bull Case Studies bull 110 participants (65 students 45 staff)

bull 90 hours of data collection (99 Interviews focus groups)

bull Amalgamated data ndash for cross case analysis

Research Overview

7 case studies 3113 NVivo codes

390 000 words 1934 cross codes

Structural influences

UniversityStudent

Adapted from Kahu E (2014) The International Journal of the First Year in Higher Education 5(2) 45-55

Framework for Student Engagement

Psychosocial influences

University(Emotion)Student

amp U lt-gt S relationships

Student Engagement

AffectCognitionBehaviour

Proximal consequences

AcademicSocial

Distal consequences

AcademicSocial

Currently input and output data only

Case Studies Curricula amp Co-curricular Initiatives

bull CSU ndash Online tools to enable joined up WPL

bull CQU ndash Early IAR-focused early ldquointerventionrdquo

bull FedUni ndash Access to student support

bull JCU ndash Peer to peer support

bull SCU ndash Enabling pathways

bull UNE ndash Building citizenship capability for in DE

bull USQ ndash Scaffolded discipline skills design in FY

bull USC ndash WIL in non professional programs

Institution Initiative context Case study key find i ng Good practice to shape the student experience

Charles Sturt UniversityWorkplace learning (WPL) program at

a regional university

Workplace learning shapes the student

experience

Use technologies to support relationship development among

students supervisors and academics and to strengthen work

place learning experiences

CQUniversityPre-enrolment interviews designed to

communicate program requirements

Early people-rich intervention

improves transition and fir

s

t y ear

retention

Begin studentsrsquo transition to university with personalised

two-way interaction to discuss studentsrsquo needs in relation to

inherent program requirements

Federation University

Australia

Centrally provided student academic

and transition support services and

programs (SSampPs)

Student support promotes 21st

Century student engagement in a

regional context

Select and support high-quality and enthusiastic Student

Leaders to facilitate positive interactions among less

experienced peers in the transition to university

James Cook UniversityPeer-to-peer student mentoring

program

Peer support and advising enhance

the student experience

Promote and resource mentor programs to support new

students as they negotiate the structural environment of the

university

Southern Cross UniversityPreparing for Success Program

(non-award enabling program)

Enabling pathways lead to successful

outcomes

Orient the curriculum and teaching in formal transition

programs to enable student success while supporting them to

manage life-load and other structural challenges

University of New England New England Award ProgramCitizenship and graduate attributes

enrich the student experience

Institutionalise adaptable extra curricular programs to inspire

students to engage with their communities as part of their

learning

University of Southern

Queensland

Compulsory firs t y ear core courses

that embed core online and university

literacies

Embedded and scaffolded course

design enhances studentsrsquo online

learning experiences

Commit to whole-of-program embedded approaches to

enhancing digital literacy and fluency with online teaching and

learning modes

University of the Sunshine

Coast

WIL when it is not an embedded

component of the program

Work integrated learning enhances

graduate capabilities employment and

career opportunities

Work with students to design opportunities for innovative

authentic work integrated learning in programs where there is

not an embedded placement component

Case studies

Each of the eight project partners conducted case studies investigating the student experience of initiatives in their institutions

httpshapingtheregionalstudentexperiencecomau

Compensatory

Effect

Positive psychosocial

influences increase

student engagement

and reduce the impact

of previous

disadvantage and

structural risk factors

What this means in practice is that initiatives

designed and implemented to strengthen the

student motivation skills identity and self-efficacy

will positively influence student engagement and

mitigate previous disadvantage

Evidence 50 of all the data were relevant

httpshapingtheregionalstudentexperiencecomau

1 Intentionally design and enact administrative practices including admissions pathways to ensure all students are able to participate fully in the universityrsquos formal and informal activities

2 Intentionally design all curricula and co-curricular activities to activate student motivation build academic skills promote discipline and student identity and develop studentsrsquo self-efficacy

3 Design and universally implement curricula and co-curricular interventions to ensure that previous disadvantage and structural risk factors are mitigated through systematic institutional practices that privilege behavioural cognitive and affective student engagement

4 Assure quality in learning teaching and

student experience practices measured by

positive student learning outcomes and

achievement and high levels of student

satisfaction and well-being

5 Focus within discipline curricula on

developing futurendashproof employability skills

including advanced digital literacy enterprise

skills and entrepreneurship

6 Minimise the socio-cultural incongruence

between communities and higher education

institutions through sustained attention to

cultural structural and practical organisational

change

7Provide access to information about

studentsrsquo movements over time and

among institutions

8Review the learner engagement scale in the SES to ensure the collection of data is

aligned with contemporary

understandings of student engagement

9Review indicators in the CEQ GDS and

(proposed) ESS to ensure the collection of

information about studentsrsquo engagement

experience and skills is aligned with the

key findings of this study

CONTEXTUAL amp SITUATIONAL INFLUENCES ON STUDENT SUCCESS

Keynote PresentationANZSSA amp ISANA Conference

7 December 2017

Professor Karen NelsonPro Vice-Chancellor (Students)

KN Publications on USC Research Bank

Page 34: CONTEXTUAL & SITUATIONAL INFLUENCES ON ...isana.proceedings.com.au/wp-content/uploads/2017/12/...CONTEXTUAL & SITUATIONAL INFLUENCES ON STUDENT SUCCESS Keynote Presentation ANZSSA

Kahu amp Nelson (2017) Student engagement in the educational interface understanding the mechanisms of student success Higher Education and Development httpwwwtandfonlinecomdoifull1010800729436020171344197

Refined Conceptual Framework of Student Engagement

Figure 1 Refined conceptual framework of student engagement incorporating the educational interface

The Educational Interface

Student Engagement

AffectiveInterest

Enthusiasm

CognitiveDeep learning amp Self regulation

BehaviouralParticipationTime amp effort

Interaction

Self-efficacy

Kahu amp Nelson (2017)

Wellbeing

Belonging

Emotion

The mechanisms of student engagement

bull Explain how institutional course program initiativespracticesbehaviours lsquoworkrsquo for individual students

bull Provide a design brief for new initiativespractices

bull Enhance amp enrich learning outcomes for all students

bull And critically have the power to bull Mitigate previous and current disadvantage

bull Help address structural (external) challenges

bull Combat institutional characteristics influencing attrition

bull Change institutional culture

37

httpshapingtheregionalstudentexperiencecomau

RQ ndash how do institutional practices lsquoshapersquo the student experience

bull 8 Institutions

bull Analysis of existing data sets demographics UES GDS

bull Case Studies bull 110 participants (65 students 45 staff)

bull 90 hours of data collection (99 Interviews focus groups)

bull Amalgamated data ndash for cross case analysis

Research Overview

7 case studies 3113 NVivo codes

390 000 words 1934 cross codes

Structural influences

UniversityStudent

Adapted from Kahu E (2014) The International Journal of the First Year in Higher Education 5(2) 45-55

Framework for Student Engagement

Psychosocial influences

University(Emotion)Student

amp U lt-gt S relationships

Student Engagement

AffectCognitionBehaviour

Proximal consequences

AcademicSocial

Distal consequences

AcademicSocial

Currently input and output data only

Case Studies Curricula amp Co-curricular Initiatives

bull CSU ndash Online tools to enable joined up WPL

bull CQU ndash Early IAR-focused early ldquointerventionrdquo

bull FedUni ndash Access to student support

bull JCU ndash Peer to peer support

bull SCU ndash Enabling pathways

bull UNE ndash Building citizenship capability for in DE

bull USQ ndash Scaffolded discipline skills design in FY

bull USC ndash WIL in non professional programs

Institution Initiative context Case study key find i ng Good practice to shape the student experience

Charles Sturt UniversityWorkplace learning (WPL) program at

a regional university

Workplace learning shapes the student

experience

Use technologies to support relationship development among

students supervisors and academics and to strengthen work

place learning experiences

CQUniversityPre-enrolment interviews designed to

communicate program requirements

Early people-rich intervention

improves transition and fir

s

t y ear

retention

Begin studentsrsquo transition to university with personalised

two-way interaction to discuss studentsrsquo needs in relation to

inherent program requirements

Federation University

Australia

Centrally provided student academic

and transition support services and

programs (SSampPs)

Student support promotes 21st

Century student engagement in a

regional context

Select and support high-quality and enthusiastic Student

Leaders to facilitate positive interactions among less

experienced peers in the transition to university

James Cook UniversityPeer-to-peer student mentoring

program

Peer support and advising enhance

the student experience

Promote and resource mentor programs to support new

students as they negotiate the structural environment of the

university

Southern Cross UniversityPreparing for Success Program

(non-award enabling program)

Enabling pathways lead to successful

outcomes

Orient the curriculum and teaching in formal transition

programs to enable student success while supporting them to

manage life-load and other structural challenges

University of New England New England Award ProgramCitizenship and graduate attributes

enrich the student experience

Institutionalise adaptable extra curricular programs to inspire

students to engage with their communities as part of their

learning

University of Southern

Queensland

Compulsory firs t y ear core courses

that embed core online and university

literacies

Embedded and scaffolded course

design enhances studentsrsquo online

learning experiences

Commit to whole-of-program embedded approaches to

enhancing digital literacy and fluency with online teaching and

learning modes

University of the Sunshine

Coast

WIL when it is not an embedded

component of the program

Work integrated learning enhances

graduate capabilities employment and

career opportunities

Work with students to design opportunities for innovative

authentic work integrated learning in programs where there is

not an embedded placement component

Case studies

Each of the eight project partners conducted case studies investigating the student experience of initiatives in their institutions

httpshapingtheregionalstudentexperiencecomau

Compensatory

Effect

Positive psychosocial

influences increase

student engagement

and reduce the impact

of previous

disadvantage and

structural risk factors

What this means in practice is that initiatives

designed and implemented to strengthen the

student motivation skills identity and self-efficacy

will positively influence student engagement and

mitigate previous disadvantage

Evidence 50 of all the data were relevant

httpshapingtheregionalstudentexperiencecomau

1 Intentionally design and enact administrative practices including admissions pathways to ensure all students are able to participate fully in the universityrsquos formal and informal activities

2 Intentionally design all curricula and co-curricular activities to activate student motivation build academic skills promote discipline and student identity and develop studentsrsquo self-efficacy

3 Design and universally implement curricula and co-curricular interventions to ensure that previous disadvantage and structural risk factors are mitigated through systematic institutional practices that privilege behavioural cognitive and affective student engagement

4 Assure quality in learning teaching and

student experience practices measured by

positive student learning outcomes and

achievement and high levels of student

satisfaction and well-being

5 Focus within discipline curricula on

developing futurendashproof employability skills

including advanced digital literacy enterprise

skills and entrepreneurship

6 Minimise the socio-cultural incongruence

between communities and higher education

institutions through sustained attention to

cultural structural and practical organisational

change

7Provide access to information about

studentsrsquo movements over time and

among institutions

8Review the learner engagement scale in the SES to ensure the collection of data is

aligned with contemporary

understandings of student engagement

9Review indicators in the CEQ GDS and

(proposed) ESS to ensure the collection of

information about studentsrsquo engagement

experience and skills is aligned with the

key findings of this study

CONTEXTUAL amp SITUATIONAL INFLUENCES ON STUDENT SUCCESS

Keynote PresentationANZSSA amp ISANA Conference

7 December 2017

Professor Karen NelsonPro Vice-Chancellor (Students)

KN Publications on USC Research Bank

Page 35: CONTEXTUAL & SITUATIONAL INFLUENCES ON ...isana.proceedings.com.au/wp-content/uploads/2017/12/...CONTEXTUAL & SITUATIONAL INFLUENCES ON STUDENT SUCCESS Keynote Presentation ANZSSA

The Educational Interface

Student Engagement

AffectiveInterest

Enthusiasm

CognitiveDeep learning amp Self regulation

BehaviouralParticipationTime amp effort

Interaction

Self-efficacy

Kahu amp Nelson (2017)

Wellbeing

Belonging

Emotion

The mechanisms of student engagement

bull Explain how institutional course program initiativespracticesbehaviours lsquoworkrsquo for individual students

bull Provide a design brief for new initiativespractices

bull Enhance amp enrich learning outcomes for all students

bull And critically have the power to bull Mitigate previous and current disadvantage

bull Help address structural (external) challenges

bull Combat institutional characteristics influencing attrition

bull Change institutional culture

37

httpshapingtheregionalstudentexperiencecomau

RQ ndash how do institutional practices lsquoshapersquo the student experience

bull 8 Institutions

bull Analysis of existing data sets demographics UES GDS

bull Case Studies bull 110 participants (65 students 45 staff)

bull 90 hours of data collection (99 Interviews focus groups)

bull Amalgamated data ndash for cross case analysis

Research Overview

7 case studies 3113 NVivo codes

390 000 words 1934 cross codes

Structural influences

UniversityStudent

Adapted from Kahu E (2014) The International Journal of the First Year in Higher Education 5(2) 45-55

Framework for Student Engagement

Psychosocial influences

University(Emotion)Student

amp U lt-gt S relationships

Student Engagement

AffectCognitionBehaviour

Proximal consequences

AcademicSocial

Distal consequences

AcademicSocial

Currently input and output data only

Case Studies Curricula amp Co-curricular Initiatives

bull CSU ndash Online tools to enable joined up WPL

bull CQU ndash Early IAR-focused early ldquointerventionrdquo

bull FedUni ndash Access to student support

bull JCU ndash Peer to peer support

bull SCU ndash Enabling pathways

bull UNE ndash Building citizenship capability for in DE

bull USQ ndash Scaffolded discipline skills design in FY

bull USC ndash WIL in non professional programs

Institution Initiative context Case study key find i ng Good practice to shape the student experience

Charles Sturt UniversityWorkplace learning (WPL) program at

a regional university

Workplace learning shapes the student

experience

Use technologies to support relationship development among

students supervisors and academics and to strengthen work

place learning experiences

CQUniversityPre-enrolment interviews designed to

communicate program requirements

Early people-rich intervention

improves transition and fir

s

t y ear

retention

Begin studentsrsquo transition to university with personalised

two-way interaction to discuss studentsrsquo needs in relation to

inherent program requirements

Federation University

Australia

Centrally provided student academic

and transition support services and

programs (SSampPs)

Student support promotes 21st

Century student engagement in a

regional context

Select and support high-quality and enthusiastic Student

Leaders to facilitate positive interactions among less

experienced peers in the transition to university

James Cook UniversityPeer-to-peer student mentoring

program

Peer support and advising enhance

the student experience

Promote and resource mentor programs to support new

students as they negotiate the structural environment of the

university

Southern Cross UniversityPreparing for Success Program

(non-award enabling program)

Enabling pathways lead to successful

outcomes

Orient the curriculum and teaching in formal transition

programs to enable student success while supporting them to

manage life-load and other structural challenges

University of New England New England Award ProgramCitizenship and graduate attributes

enrich the student experience

Institutionalise adaptable extra curricular programs to inspire

students to engage with their communities as part of their

learning

University of Southern

Queensland

Compulsory firs t y ear core courses

that embed core online and university

literacies

Embedded and scaffolded course

design enhances studentsrsquo online

learning experiences

Commit to whole-of-program embedded approaches to

enhancing digital literacy and fluency with online teaching and

learning modes

University of the Sunshine

Coast

WIL when it is not an embedded

component of the program

Work integrated learning enhances

graduate capabilities employment and

career opportunities

Work with students to design opportunities for innovative

authentic work integrated learning in programs where there is

not an embedded placement component

Case studies

Each of the eight project partners conducted case studies investigating the student experience of initiatives in their institutions

httpshapingtheregionalstudentexperiencecomau

Compensatory

Effect

Positive psychosocial

influences increase

student engagement

and reduce the impact

of previous

disadvantage and

structural risk factors

What this means in practice is that initiatives

designed and implemented to strengthen the

student motivation skills identity and self-efficacy

will positively influence student engagement and

mitigate previous disadvantage

Evidence 50 of all the data were relevant

httpshapingtheregionalstudentexperiencecomau

1 Intentionally design and enact administrative practices including admissions pathways to ensure all students are able to participate fully in the universityrsquos formal and informal activities

2 Intentionally design all curricula and co-curricular activities to activate student motivation build academic skills promote discipline and student identity and develop studentsrsquo self-efficacy

3 Design and universally implement curricula and co-curricular interventions to ensure that previous disadvantage and structural risk factors are mitigated through systematic institutional practices that privilege behavioural cognitive and affective student engagement

4 Assure quality in learning teaching and

student experience practices measured by

positive student learning outcomes and

achievement and high levels of student

satisfaction and well-being

5 Focus within discipline curricula on

developing futurendashproof employability skills

including advanced digital literacy enterprise

skills and entrepreneurship

6 Minimise the socio-cultural incongruence

between communities and higher education

institutions through sustained attention to

cultural structural and practical organisational

change

7Provide access to information about

studentsrsquo movements over time and

among institutions

8Review the learner engagement scale in the SES to ensure the collection of data is

aligned with contemporary

understandings of student engagement

9Review indicators in the CEQ GDS and

(proposed) ESS to ensure the collection of

information about studentsrsquo engagement

experience and skills is aligned with the

key findings of this study

CONTEXTUAL amp SITUATIONAL INFLUENCES ON STUDENT SUCCESS

Keynote PresentationANZSSA amp ISANA Conference

7 December 2017

Professor Karen NelsonPro Vice-Chancellor (Students)

KN Publications on USC Research Bank

Page 36: CONTEXTUAL & SITUATIONAL INFLUENCES ON ...isana.proceedings.com.au/wp-content/uploads/2017/12/...CONTEXTUAL & SITUATIONAL INFLUENCES ON STUDENT SUCCESS Keynote Presentation ANZSSA

The mechanisms of student engagement

bull Explain how institutional course program initiativespracticesbehaviours lsquoworkrsquo for individual students

bull Provide a design brief for new initiativespractices

bull Enhance amp enrich learning outcomes for all students

bull And critically have the power to bull Mitigate previous and current disadvantage

bull Help address structural (external) challenges

bull Combat institutional characteristics influencing attrition

bull Change institutional culture

37

httpshapingtheregionalstudentexperiencecomau

RQ ndash how do institutional practices lsquoshapersquo the student experience

bull 8 Institutions

bull Analysis of existing data sets demographics UES GDS

bull Case Studies bull 110 participants (65 students 45 staff)

bull 90 hours of data collection (99 Interviews focus groups)

bull Amalgamated data ndash for cross case analysis

Research Overview

7 case studies 3113 NVivo codes

390 000 words 1934 cross codes

Structural influences

UniversityStudent

Adapted from Kahu E (2014) The International Journal of the First Year in Higher Education 5(2) 45-55

Framework for Student Engagement

Psychosocial influences

University(Emotion)Student

amp U lt-gt S relationships

Student Engagement

AffectCognitionBehaviour

Proximal consequences

AcademicSocial

Distal consequences

AcademicSocial

Currently input and output data only

Case Studies Curricula amp Co-curricular Initiatives

bull CSU ndash Online tools to enable joined up WPL

bull CQU ndash Early IAR-focused early ldquointerventionrdquo

bull FedUni ndash Access to student support

bull JCU ndash Peer to peer support

bull SCU ndash Enabling pathways

bull UNE ndash Building citizenship capability for in DE

bull USQ ndash Scaffolded discipline skills design in FY

bull USC ndash WIL in non professional programs

Institution Initiative context Case study key find i ng Good practice to shape the student experience

Charles Sturt UniversityWorkplace learning (WPL) program at

a regional university

Workplace learning shapes the student

experience

Use technologies to support relationship development among

students supervisors and academics and to strengthen work

place learning experiences

CQUniversityPre-enrolment interviews designed to

communicate program requirements

Early people-rich intervention

improves transition and fir

s

t y ear

retention

Begin studentsrsquo transition to university with personalised

two-way interaction to discuss studentsrsquo needs in relation to

inherent program requirements

Federation University

Australia

Centrally provided student academic

and transition support services and

programs (SSampPs)

Student support promotes 21st

Century student engagement in a

regional context

Select and support high-quality and enthusiastic Student

Leaders to facilitate positive interactions among less

experienced peers in the transition to university

James Cook UniversityPeer-to-peer student mentoring

program

Peer support and advising enhance

the student experience

Promote and resource mentor programs to support new

students as they negotiate the structural environment of the

university

Southern Cross UniversityPreparing for Success Program

(non-award enabling program)

Enabling pathways lead to successful

outcomes

Orient the curriculum and teaching in formal transition

programs to enable student success while supporting them to

manage life-load and other structural challenges

University of New England New England Award ProgramCitizenship and graduate attributes

enrich the student experience

Institutionalise adaptable extra curricular programs to inspire

students to engage with their communities as part of their

learning

University of Southern

Queensland

Compulsory firs t y ear core courses

that embed core online and university

literacies

Embedded and scaffolded course

design enhances studentsrsquo online

learning experiences

Commit to whole-of-program embedded approaches to

enhancing digital literacy and fluency with online teaching and

learning modes

University of the Sunshine

Coast

WIL when it is not an embedded

component of the program

Work integrated learning enhances

graduate capabilities employment and

career opportunities

Work with students to design opportunities for innovative

authentic work integrated learning in programs where there is

not an embedded placement component

Case studies

Each of the eight project partners conducted case studies investigating the student experience of initiatives in their institutions

httpshapingtheregionalstudentexperiencecomau

Compensatory

Effect

Positive psychosocial

influences increase

student engagement

and reduce the impact

of previous

disadvantage and

structural risk factors

What this means in practice is that initiatives

designed and implemented to strengthen the

student motivation skills identity and self-efficacy

will positively influence student engagement and

mitigate previous disadvantage

Evidence 50 of all the data were relevant

httpshapingtheregionalstudentexperiencecomau

1 Intentionally design and enact administrative practices including admissions pathways to ensure all students are able to participate fully in the universityrsquos formal and informal activities

2 Intentionally design all curricula and co-curricular activities to activate student motivation build academic skills promote discipline and student identity and develop studentsrsquo self-efficacy

3 Design and universally implement curricula and co-curricular interventions to ensure that previous disadvantage and structural risk factors are mitigated through systematic institutional practices that privilege behavioural cognitive and affective student engagement

4 Assure quality in learning teaching and

student experience practices measured by

positive student learning outcomes and

achievement and high levels of student

satisfaction and well-being

5 Focus within discipline curricula on

developing futurendashproof employability skills

including advanced digital literacy enterprise

skills and entrepreneurship

6 Minimise the socio-cultural incongruence

between communities and higher education

institutions through sustained attention to

cultural structural and practical organisational

change

7Provide access to information about

studentsrsquo movements over time and

among institutions

8Review the learner engagement scale in the SES to ensure the collection of data is

aligned with contemporary

understandings of student engagement

9Review indicators in the CEQ GDS and

(proposed) ESS to ensure the collection of

information about studentsrsquo engagement

experience and skills is aligned with the

key findings of this study

CONTEXTUAL amp SITUATIONAL INFLUENCES ON STUDENT SUCCESS

Keynote PresentationANZSSA amp ISANA Conference

7 December 2017

Professor Karen NelsonPro Vice-Chancellor (Students)

KN Publications on USC Research Bank

Page 37: CONTEXTUAL & SITUATIONAL INFLUENCES ON ...isana.proceedings.com.au/wp-content/uploads/2017/12/...CONTEXTUAL & SITUATIONAL INFLUENCES ON STUDENT SUCCESS Keynote Presentation ANZSSA

37

httpshapingtheregionalstudentexperiencecomau

RQ ndash how do institutional practices lsquoshapersquo the student experience

bull 8 Institutions

bull Analysis of existing data sets demographics UES GDS

bull Case Studies bull 110 participants (65 students 45 staff)

bull 90 hours of data collection (99 Interviews focus groups)

bull Amalgamated data ndash for cross case analysis

Research Overview

7 case studies 3113 NVivo codes

390 000 words 1934 cross codes

Structural influences

UniversityStudent

Adapted from Kahu E (2014) The International Journal of the First Year in Higher Education 5(2) 45-55

Framework for Student Engagement

Psychosocial influences

University(Emotion)Student

amp U lt-gt S relationships

Student Engagement

AffectCognitionBehaviour

Proximal consequences

AcademicSocial

Distal consequences

AcademicSocial

Currently input and output data only

Case Studies Curricula amp Co-curricular Initiatives

bull CSU ndash Online tools to enable joined up WPL

bull CQU ndash Early IAR-focused early ldquointerventionrdquo

bull FedUni ndash Access to student support

bull JCU ndash Peer to peer support

bull SCU ndash Enabling pathways

bull UNE ndash Building citizenship capability for in DE

bull USQ ndash Scaffolded discipline skills design in FY

bull USC ndash WIL in non professional programs

Institution Initiative context Case study key find i ng Good practice to shape the student experience

Charles Sturt UniversityWorkplace learning (WPL) program at

a regional university

Workplace learning shapes the student

experience

Use technologies to support relationship development among

students supervisors and academics and to strengthen work

place learning experiences

CQUniversityPre-enrolment interviews designed to

communicate program requirements

Early people-rich intervention

improves transition and fir

s

t y ear

retention

Begin studentsrsquo transition to university with personalised

two-way interaction to discuss studentsrsquo needs in relation to

inherent program requirements

Federation University

Australia

Centrally provided student academic

and transition support services and

programs (SSampPs)

Student support promotes 21st

Century student engagement in a

regional context

Select and support high-quality and enthusiastic Student

Leaders to facilitate positive interactions among less

experienced peers in the transition to university

James Cook UniversityPeer-to-peer student mentoring

program

Peer support and advising enhance

the student experience

Promote and resource mentor programs to support new

students as they negotiate the structural environment of the

university

Southern Cross UniversityPreparing for Success Program

(non-award enabling program)

Enabling pathways lead to successful

outcomes

Orient the curriculum and teaching in formal transition

programs to enable student success while supporting them to

manage life-load and other structural challenges

University of New England New England Award ProgramCitizenship and graduate attributes

enrich the student experience

Institutionalise adaptable extra curricular programs to inspire

students to engage with their communities as part of their

learning

University of Southern

Queensland

Compulsory firs t y ear core courses

that embed core online and university

literacies

Embedded and scaffolded course

design enhances studentsrsquo online

learning experiences

Commit to whole-of-program embedded approaches to

enhancing digital literacy and fluency with online teaching and

learning modes

University of the Sunshine

Coast

WIL when it is not an embedded

component of the program

Work integrated learning enhances

graduate capabilities employment and

career opportunities

Work with students to design opportunities for innovative

authentic work integrated learning in programs where there is

not an embedded placement component

Case studies

Each of the eight project partners conducted case studies investigating the student experience of initiatives in their institutions

httpshapingtheregionalstudentexperiencecomau

Compensatory

Effect

Positive psychosocial

influences increase

student engagement

and reduce the impact

of previous

disadvantage and

structural risk factors

What this means in practice is that initiatives

designed and implemented to strengthen the

student motivation skills identity and self-efficacy

will positively influence student engagement and

mitigate previous disadvantage

Evidence 50 of all the data were relevant

httpshapingtheregionalstudentexperiencecomau

1 Intentionally design and enact administrative practices including admissions pathways to ensure all students are able to participate fully in the universityrsquos formal and informal activities

2 Intentionally design all curricula and co-curricular activities to activate student motivation build academic skills promote discipline and student identity and develop studentsrsquo self-efficacy

3 Design and universally implement curricula and co-curricular interventions to ensure that previous disadvantage and structural risk factors are mitigated through systematic institutional practices that privilege behavioural cognitive and affective student engagement

4 Assure quality in learning teaching and

student experience practices measured by

positive student learning outcomes and

achievement and high levels of student

satisfaction and well-being

5 Focus within discipline curricula on

developing futurendashproof employability skills

including advanced digital literacy enterprise

skills and entrepreneurship

6 Minimise the socio-cultural incongruence

between communities and higher education

institutions through sustained attention to

cultural structural and practical organisational

change

7Provide access to information about

studentsrsquo movements over time and

among institutions

8Review the learner engagement scale in the SES to ensure the collection of data is

aligned with contemporary

understandings of student engagement

9Review indicators in the CEQ GDS and

(proposed) ESS to ensure the collection of

information about studentsrsquo engagement

experience and skills is aligned with the

key findings of this study

CONTEXTUAL amp SITUATIONAL INFLUENCES ON STUDENT SUCCESS

Keynote PresentationANZSSA amp ISANA Conference

7 December 2017

Professor Karen NelsonPro Vice-Chancellor (Students)

KN Publications on USC Research Bank

Page 38: CONTEXTUAL & SITUATIONAL INFLUENCES ON ...isana.proceedings.com.au/wp-content/uploads/2017/12/...CONTEXTUAL & SITUATIONAL INFLUENCES ON STUDENT SUCCESS Keynote Presentation ANZSSA

RQ ndash how do institutional practices lsquoshapersquo the student experience

bull 8 Institutions

bull Analysis of existing data sets demographics UES GDS

bull Case Studies bull 110 participants (65 students 45 staff)

bull 90 hours of data collection (99 Interviews focus groups)

bull Amalgamated data ndash for cross case analysis

Research Overview

7 case studies 3113 NVivo codes

390 000 words 1934 cross codes

Structural influences

UniversityStudent

Adapted from Kahu E (2014) The International Journal of the First Year in Higher Education 5(2) 45-55

Framework for Student Engagement

Psychosocial influences

University(Emotion)Student

amp U lt-gt S relationships

Student Engagement

AffectCognitionBehaviour

Proximal consequences

AcademicSocial

Distal consequences

AcademicSocial

Currently input and output data only

Case Studies Curricula amp Co-curricular Initiatives

bull CSU ndash Online tools to enable joined up WPL

bull CQU ndash Early IAR-focused early ldquointerventionrdquo

bull FedUni ndash Access to student support

bull JCU ndash Peer to peer support

bull SCU ndash Enabling pathways

bull UNE ndash Building citizenship capability for in DE

bull USQ ndash Scaffolded discipline skills design in FY

bull USC ndash WIL in non professional programs

Institution Initiative context Case study key find i ng Good practice to shape the student experience

Charles Sturt UniversityWorkplace learning (WPL) program at

a regional university

Workplace learning shapes the student

experience

Use technologies to support relationship development among

students supervisors and academics and to strengthen work

place learning experiences

CQUniversityPre-enrolment interviews designed to

communicate program requirements

Early people-rich intervention

improves transition and fir

s

t y ear

retention

Begin studentsrsquo transition to university with personalised

two-way interaction to discuss studentsrsquo needs in relation to

inherent program requirements

Federation University

Australia

Centrally provided student academic

and transition support services and

programs (SSampPs)

Student support promotes 21st

Century student engagement in a

regional context

Select and support high-quality and enthusiastic Student

Leaders to facilitate positive interactions among less

experienced peers in the transition to university

James Cook UniversityPeer-to-peer student mentoring

program

Peer support and advising enhance

the student experience

Promote and resource mentor programs to support new

students as they negotiate the structural environment of the

university

Southern Cross UniversityPreparing for Success Program

(non-award enabling program)

Enabling pathways lead to successful

outcomes

Orient the curriculum and teaching in formal transition

programs to enable student success while supporting them to

manage life-load and other structural challenges

University of New England New England Award ProgramCitizenship and graduate attributes

enrich the student experience

Institutionalise adaptable extra curricular programs to inspire

students to engage with their communities as part of their

learning

University of Southern

Queensland

Compulsory firs t y ear core courses

that embed core online and university

literacies

Embedded and scaffolded course

design enhances studentsrsquo online

learning experiences

Commit to whole-of-program embedded approaches to

enhancing digital literacy and fluency with online teaching and

learning modes

University of the Sunshine

Coast

WIL when it is not an embedded

component of the program

Work integrated learning enhances

graduate capabilities employment and

career opportunities

Work with students to design opportunities for innovative

authentic work integrated learning in programs where there is

not an embedded placement component

Case studies

Each of the eight project partners conducted case studies investigating the student experience of initiatives in their institutions

httpshapingtheregionalstudentexperiencecomau

Compensatory

Effect

Positive psychosocial

influences increase

student engagement

and reduce the impact

of previous

disadvantage and

structural risk factors

What this means in practice is that initiatives

designed and implemented to strengthen the

student motivation skills identity and self-efficacy

will positively influence student engagement and

mitigate previous disadvantage

Evidence 50 of all the data were relevant

httpshapingtheregionalstudentexperiencecomau

1 Intentionally design and enact administrative practices including admissions pathways to ensure all students are able to participate fully in the universityrsquos formal and informal activities

2 Intentionally design all curricula and co-curricular activities to activate student motivation build academic skills promote discipline and student identity and develop studentsrsquo self-efficacy

3 Design and universally implement curricula and co-curricular interventions to ensure that previous disadvantage and structural risk factors are mitigated through systematic institutional practices that privilege behavioural cognitive and affective student engagement

4 Assure quality in learning teaching and

student experience practices measured by

positive student learning outcomes and

achievement and high levels of student

satisfaction and well-being

5 Focus within discipline curricula on

developing futurendashproof employability skills

including advanced digital literacy enterprise

skills and entrepreneurship

6 Minimise the socio-cultural incongruence

between communities and higher education

institutions through sustained attention to

cultural structural and practical organisational

change

7Provide access to information about

studentsrsquo movements over time and

among institutions

8Review the learner engagement scale in the SES to ensure the collection of data is

aligned with contemporary

understandings of student engagement

9Review indicators in the CEQ GDS and

(proposed) ESS to ensure the collection of

information about studentsrsquo engagement

experience and skills is aligned with the

key findings of this study

CONTEXTUAL amp SITUATIONAL INFLUENCES ON STUDENT SUCCESS

Keynote PresentationANZSSA amp ISANA Conference

7 December 2017

Professor Karen NelsonPro Vice-Chancellor (Students)

KN Publications on USC Research Bank

Page 39: CONTEXTUAL & SITUATIONAL INFLUENCES ON ...isana.proceedings.com.au/wp-content/uploads/2017/12/...CONTEXTUAL & SITUATIONAL INFLUENCES ON STUDENT SUCCESS Keynote Presentation ANZSSA

Structural influences

UniversityStudent

Adapted from Kahu E (2014) The International Journal of the First Year in Higher Education 5(2) 45-55

Framework for Student Engagement

Psychosocial influences

University(Emotion)Student

amp U lt-gt S relationships

Student Engagement

AffectCognitionBehaviour

Proximal consequences

AcademicSocial

Distal consequences

AcademicSocial

Currently input and output data only

Case Studies Curricula amp Co-curricular Initiatives

bull CSU ndash Online tools to enable joined up WPL

bull CQU ndash Early IAR-focused early ldquointerventionrdquo

bull FedUni ndash Access to student support

bull JCU ndash Peer to peer support

bull SCU ndash Enabling pathways

bull UNE ndash Building citizenship capability for in DE

bull USQ ndash Scaffolded discipline skills design in FY

bull USC ndash WIL in non professional programs

Institution Initiative context Case study key find i ng Good practice to shape the student experience

Charles Sturt UniversityWorkplace learning (WPL) program at

a regional university

Workplace learning shapes the student

experience

Use technologies to support relationship development among

students supervisors and academics and to strengthen work

place learning experiences

CQUniversityPre-enrolment interviews designed to

communicate program requirements

Early people-rich intervention

improves transition and fir

s

t y ear

retention

Begin studentsrsquo transition to university with personalised

two-way interaction to discuss studentsrsquo needs in relation to

inherent program requirements

Federation University

Australia

Centrally provided student academic

and transition support services and

programs (SSampPs)

Student support promotes 21st

Century student engagement in a

regional context

Select and support high-quality and enthusiastic Student

Leaders to facilitate positive interactions among less

experienced peers in the transition to university

James Cook UniversityPeer-to-peer student mentoring

program

Peer support and advising enhance

the student experience

Promote and resource mentor programs to support new

students as they negotiate the structural environment of the

university

Southern Cross UniversityPreparing for Success Program

(non-award enabling program)

Enabling pathways lead to successful

outcomes

Orient the curriculum and teaching in formal transition

programs to enable student success while supporting them to

manage life-load and other structural challenges

University of New England New England Award ProgramCitizenship and graduate attributes

enrich the student experience

Institutionalise adaptable extra curricular programs to inspire

students to engage with their communities as part of their

learning

University of Southern

Queensland

Compulsory firs t y ear core courses

that embed core online and university

literacies

Embedded and scaffolded course

design enhances studentsrsquo online

learning experiences

Commit to whole-of-program embedded approaches to

enhancing digital literacy and fluency with online teaching and

learning modes

University of the Sunshine

Coast

WIL when it is not an embedded

component of the program

Work integrated learning enhances

graduate capabilities employment and

career opportunities

Work with students to design opportunities for innovative

authentic work integrated learning in programs where there is

not an embedded placement component

Case studies

Each of the eight project partners conducted case studies investigating the student experience of initiatives in their institutions

httpshapingtheregionalstudentexperiencecomau

Compensatory

Effect

Positive psychosocial

influences increase

student engagement

and reduce the impact

of previous

disadvantage and

structural risk factors

What this means in practice is that initiatives

designed and implemented to strengthen the

student motivation skills identity and self-efficacy

will positively influence student engagement and

mitigate previous disadvantage

Evidence 50 of all the data were relevant

httpshapingtheregionalstudentexperiencecomau

1 Intentionally design and enact administrative practices including admissions pathways to ensure all students are able to participate fully in the universityrsquos formal and informal activities

2 Intentionally design all curricula and co-curricular activities to activate student motivation build academic skills promote discipline and student identity and develop studentsrsquo self-efficacy

3 Design and universally implement curricula and co-curricular interventions to ensure that previous disadvantage and structural risk factors are mitigated through systematic institutional practices that privilege behavioural cognitive and affective student engagement

4 Assure quality in learning teaching and

student experience practices measured by

positive student learning outcomes and

achievement and high levels of student

satisfaction and well-being

5 Focus within discipline curricula on

developing futurendashproof employability skills

including advanced digital literacy enterprise

skills and entrepreneurship

6 Minimise the socio-cultural incongruence

between communities and higher education

institutions through sustained attention to

cultural structural and practical organisational

change

7Provide access to information about

studentsrsquo movements over time and

among institutions

8Review the learner engagement scale in the SES to ensure the collection of data is

aligned with contemporary

understandings of student engagement

9Review indicators in the CEQ GDS and

(proposed) ESS to ensure the collection of

information about studentsrsquo engagement

experience and skills is aligned with the

key findings of this study

CONTEXTUAL amp SITUATIONAL INFLUENCES ON STUDENT SUCCESS

Keynote PresentationANZSSA amp ISANA Conference

7 December 2017

Professor Karen NelsonPro Vice-Chancellor (Students)

KN Publications on USC Research Bank

Page 40: CONTEXTUAL & SITUATIONAL INFLUENCES ON ...isana.proceedings.com.au/wp-content/uploads/2017/12/...CONTEXTUAL & SITUATIONAL INFLUENCES ON STUDENT SUCCESS Keynote Presentation ANZSSA

Currently input and output data only

Case Studies Curricula amp Co-curricular Initiatives

bull CSU ndash Online tools to enable joined up WPL

bull CQU ndash Early IAR-focused early ldquointerventionrdquo

bull FedUni ndash Access to student support

bull JCU ndash Peer to peer support

bull SCU ndash Enabling pathways

bull UNE ndash Building citizenship capability for in DE

bull USQ ndash Scaffolded discipline skills design in FY

bull USC ndash WIL in non professional programs

Institution Initiative context Case study key find i ng Good practice to shape the student experience

Charles Sturt UniversityWorkplace learning (WPL) program at

a regional university

Workplace learning shapes the student

experience

Use technologies to support relationship development among

students supervisors and academics and to strengthen work

place learning experiences

CQUniversityPre-enrolment interviews designed to

communicate program requirements

Early people-rich intervention

improves transition and fir

s

t y ear

retention

Begin studentsrsquo transition to university with personalised

two-way interaction to discuss studentsrsquo needs in relation to

inherent program requirements

Federation University

Australia

Centrally provided student academic

and transition support services and

programs (SSampPs)

Student support promotes 21st

Century student engagement in a

regional context

Select and support high-quality and enthusiastic Student

Leaders to facilitate positive interactions among less

experienced peers in the transition to university

James Cook UniversityPeer-to-peer student mentoring

program

Peer support and advising enhance

the student experience

Promote and resource mentor programs to support new

students as they negotiate the structural environment of the

university

Southern Cross UniversityPreparing for Success Program

(non-award enabling program)

Enabling pathways lead to successful

outcomes

Orient the curriculum and teaching in formal transition

programs to enable student success while supporting them to

manage life-load and other structural challenges

University of New England New England Award ProgramCitizenship and graduate attributes

enrich the student experience

Institutionalise adaptable extra curricular programs to inspire

students to engage with their communities as part of their

learning

University of Southern

Queensland

Compulsory firs t y ear core courses

that embed core online and university

literacies

Embedded and scaffolded course

design enhances studentsrsquo online

learning experiences

Commit to whole-of-program embedded approaches to

enhancing digital literacy and fluency with online teaching and

learning modes

University of the Sunshine

Coast

WIL when it is not an embedded

component of the program

Work integrated learning enhances

graduate capabilities employment and

career opportunities

Work with students to design opportunities for innovative

authentic work integrated learning in programs where there is

not an embedded placement component

Case studies

Each of the eight project partners conducted case studies investigating the student experience of initiatives in their institutions

httpshapingtheregionalstudentexperiencecomau

Compensatory

Effect

Positive psychosocial

influences increase

student engagement

and reduce the impact

of previous

disadvantage and

structural risk factors

What this means in practice is that initiatives

designed and implemented to strengthen the

student motivation skills identity and self-efficacy

will positively influence student engagement and

mitigate previous disadvantage

Evidence 50 of all the data were relevant

httpshapingtheregionalstudentexperiencecomau

1 Intentionally design and enact administrative practices including admissions pathways to ensure all students are able to participate fully in the universityrsquos formal and informal activities

2 Intentionally design all curricula and co-curricular activities to activate student motivation build academic skills promote discipline and student identity and develop studentsrsquo self-efficacy

3 Design and universally implement curricula and co-curricular interventions to ensure that previous disadvantage and structural risk factors are mitigated through systematic institutional practices that privilege behavioural cognitive and affective student engagement

4 Assure quality in learning teaching and

student experience practices measured by

positive student learning outcomes and

achievement and high levels of student

satisfaction and well-being

5 Focus within discipline curricula on

developing futurendashproof employability skills

including advanced digital literacy enterprise

skills and entrepreneurship

6 Minimise the socio-cultural incongruence

between communities and higher education

institutions through sustained attention to

cultural structural and practical organisational

change

7Provide access to information about

studentsrsquo movements over time and

among institutions

8Review the learner engagement scale in the SES to ensure the collection of data is

aligned with contemporary

understandings of student engagement

9Review indicators in the CEQ GDS and

(proposed) ESS to ensure the collection of

information about studentsrsquo engagement

experience and skills is aligned with the

key findings of this study

CONTEXTUAL amp SITUATIONAL INFLUENCES ON STUDENT SUCCESS

Keynote PresentationANZSSA amp ISANA Conference

7 December 2017

Professor Karen NelsonPro Vice-Chancellor (Students)

KN Publications on USC Research Bank

Page 41: CONTEXTUAL & SITUATIONAL INFLUENCES ON ...isana.proceedings.com.au/wp-content/uploads/2017/12/...CONTEXTUAL & SITUATIONAL INFLUENCES ON STUDENT SUCCESS Keynote Presentation ANZSSA

Case Studies Curricula amp Co-curricular Initiatives

bull CSU ndash Online tools to enable joined up WPL

bull CQU ndash Early IAR-focused early ldquointerventionrdquo

bull FedUni ndash Access to student support

bull JCU ndash Peer to peer support

bull SCU ndash Enabling pathways

bull UNE ndash Building citizenship capability for in DE

bull USQ ndash Scaffolded discipline skills design in FY

bull USC ndash WIL in non professional programs

Institution Initiative context Case study key find i ng Good practice to shape the student experience

Charles Sturt UniversityWorkplace learning (WPL) program at

a regional university

Workplace learning shapes the student

experience

Use technologies to support relationship development among

students supervisors and academics and to strengthen work

place learning experiences

CQUniversityPre-enrolment interviews designed to

communicate program requirements

Early people-rich intervention

improves transition and fir

s

t y ear

retention

Begin studentsrsquo transition to university with personalised

two-way interaction to discuss studentsrsquo needs in relation to

inherent program requirements

Federation University

Australia

Centrally provided student academic

and transition support services and

programs (SSampPs)

Student support promotes 21st

Century student engagement in a

regional context

Select and support high-quality and enthusiastic Student

Leaders to facilitate positive interactions among less

experienced peers in the transition to university

James Cook UniversityPeer-to-peer student mentoring

program

Peer support and advising enhance

the student experience

Promote and resource mentor programs to support new

students as they negotiate the structural environment of the

university

Southern Cross UniversityPreparing for Success Program

(non-award enabling program)

Enabling pathways lead to successful

outcomes

Orient the curriculum and teaching in formal transition

programs to enable student success while supporting them to

manage life-load and other structural challenges

University of New England New England Award ProgramCitizenship and graduate attributes

enrich the student experience

Institutionalise adaptable extra curricular programs to inspire

students to engage with their communities as part of their

learning

University of Southern

Queensland

Compulsory firs t y ear core courses

that embed core online and university

literacies

Embedded and scaffolded course

design enhances studentsrsquo online

learning experiences

Commit to whole-of-program embedded approaches to

enhancing digital literacy and fluency with online teaching and

learning modes

University of the Sunshine

Coast

WIL when it is not an embedded

component of the program

Work integrated learning enhances

graduate capabilities employment and

career opportunities

Work with students to design opportunities for innovative

authentic work integrated learning in programs where there is

not an embedded placement component

Case studies

Each of the eight project partners conducted case studies investigating the student experience of initiatives in their institutions

httpshapingtheregionalstudentexperiencecomau

Compensatory

Effect

Positive psychosocial

influences increase

student engagement

and reduce the impact

of previous

disadvantage and

structural risk factors

What this means in practice is that initiatives

designed and implemented to strengthen the

student motivation skills identity and self-efficacy

will positively influence student engagement and

mitigate previous disadvantage

Evidence 50 of all the data were relevant

httpshapingtheregionalstudentexperiencecomau

1 Intentionally design and enact administrative practices including admissions pathways to ensure all students are able to participate fully in the universityrsquos formal and informal activities

2 Intentionally design all curricula and co-curricular activities to activate student motivation build academic skills promote discipline and student identity and develop studentsrsquo self-efficacy

3 Design and universally implement curricula and co-curricular interventions to ensure that previous disadvantage and structural risk factors are mitigated through systematic institutional practices that privilege behavioural cognitive and affective student engagement

4 Assure quality in learning teaching and

student experience practices measured by

positive student learning outcomes and

achievement and high levels of student

satisfaction and well-being

5 Focus within discipline curricula on

developing futurendashproof employability skills

including advanced digital literacy enterprise

skills and entrepreneurship

6 Minimise the socio-cultural incongruence

between communities and higher education

institutions through sustained attention to

cultural structural and practical organisational

change

7Provide access to information about

studentsrsquo movements over time and

among institutions

8Review the learner engagement scale in the SES to ensure the collection of data is

aligned with contemporary

understandings of student engagement

9Review indicators in the CEQ GDS and

(proposed) ESS to ensure the collection of

information about studentsrsquo engagement

experience and skills is aligned with the

key findings of this study

CONTEXTUAL amp SITUATIONAL INFLUENCES ON STUDENT SUCCESS

Keynote PresentationANZSSA amp ISANA Conference

7 December 2017

Professor Karen NelsonPro Vice-Chancellor (Students)

KN Publications on USC Research Bank

Page 42: CONTEXTUAL & SITUATIONAL INFLUENCES ON ...isana.proceedings.com.au/wp-content/uploads/2017/12/...CONTEXTUAL & SITUATIONAL INFLUENCES ON STUDENT SUCCESS Keynote Presentation ANZSSA

Institution Initiative context Case study key find i ng Good practice to shape the student experience

Charles Sturt UniversityWorkplace learning (WPL) program at

a regional university

Workplace learning shapes the student

experience

Use technologies to support relationship development among

students supervisors and academics and to strengthen work

place learning experiences

CQUniversityPre-enrolment interviews designed to

communicate program requirements

Early people-rich intervention

improves transition and fir

s

t y ear

retention

Begin studentsrsquo transition to university with personalised

two-way interaction to discuss studentsrsquo needs in relation to

inherent program requirements

Federation University

Australia

Centrally provided student academic

and transition support services and

programs (SSampPs)

Student support promotes 21st

Century student engagement in a

regional context

Select and support high-quality and enthusiastic Student

Leaders to facilitate positive interactions among less

experienced peers in the transition to university

James Cook UniversityPeer-to-peer student mentoring

program

Peer support and advising enhance

the student experience

Promote and resource mentor programs to support new

students as they negotiate the structural environment of the

university

Southern Cross UniversityPreparing for Success Program

(non-award enabling program)

Enabling pathways lead to successful

outcomes

Orient the curriculum and teaching in formal transition

programs to enable student success while supporting them to

manage life-load and other structural challenges

University of New England New England Award ProgramCitizenship and graduate attributes

enrich the student experience

Institutionalise adaptable extra curricular programs to inspire

students to engage with their communities as part of their

learning

University of Southern

Queensland

Compulsory firs t y ear core courses

that embed core online and university

literacies

Embedded and scaffolded course

design enhances studentsrsquo online

learning experiences

Commit to whole-of-program embedded approaches to

enhancing digital literacy and fluency with online teaching and

learning modes

University of the Sunshine

Coast

WIL when it is not an embedded

component of the program

Work integrated learning enhances

graduate capabilities employment and

career opportunities

Work with students to design opportunities for innovative

authentic work integrated learning in programs where there is

not an embedded placement component

Case studies

Each of the eight project partners conducted case studies investigating the student experience of initiatives in their institutions

httpshapingtheregionalstudentexperiencecomau

Compensatory

Effect

Positive psychosocial

influences increase

student engagement

and reduce the impact

of previous

disadvantage and

structural risk factors

What this means in practice is that initiatives

designed and implemented to strengthen the

student motivation skills identity and self-efficacy

will positively influence student engagement and

mitigate previous disadvantage

Evidence 50 of all the data were relevant

httpshapingtheregionalstudentexperiencecomau

1 Intentionally design and enact administrative practices including admissions pathways to ensure all students are able to participate fully in the universityrsquos formal and informal activities

2 Intentionally design all curricula and co-curricular activities to activate student motivation build academic skills promote discipline and student identity and develop studentsrsquo self-efficacy

3 Design and universally implement curricula and co-curricular interventions to ensure that previous disadvantage and structural risk factors are mitigated through systematic institutional practices that privilege behavioural cognitive and affective student engagement

4 Assure quality in learning teaching and

student experience practices measured by

positive student learning outcomes and

achievement and high levels of student

satisfaction and well-being

5 Focus within discipline curricula on

developing futurendashproof employability skills

including advanced digital literacy enterprise

skills and entrepreneurship

6 Minimise the socio-cultural incongruence

between communities and higher education

institutions through sustained attention to

cultural structural and practical organisational

change

7Provide access to information about

studentsrsquo movements over time and

among institutions

8Review the learner engagement scale in the SES to ensure the collection of data is

aligned with contemporary

understandings of student engagement

9Review indicators in the CEQ GDS and

(proposed) ESS to ensure the collection of

information about studentsrsquo engagement

experience and skills is aligned with the

key findings of this study

CONTEXTUAL amp SITUATIONAL INFLUENCES ON STUDENT SUCCESS

Keynote PresentationANZSSA amp ISANA Conference

7 December 2017

Professor Karen NelsonPro Vice-Chancellor (Students)

KN Publications on USC Research Bank

Page 43: CONTEXTUAL & SITUATIONAL INFLUENCES ON ...isana.proceedings.com.au/wp-content/uploads/2017/12/...CONTEXTUAL & SITUATIONAL INFLUENCES ON STUDENT SUCCESS Keynote Presentation ANZSSA

httpshapingtheregionalstudentexperiencecomau

Compensatory

Effect

Positive psychosocial

influences increase

student engagement

and reduce the impact

of previous

disadvantage and

structural risk factors

What this means in practice is that initiatives

designed and implemented to strengthen the

student motivation skills identity and self-efficacy

will positively influence student engagement and

mitigate previous disadvantage

Evidence 50 of all the data were relevant

httpshapingtheregionalstudentexperiencecomau

1 Intentionally design and enact administrative practices including admissions pathways to ensure all students are able to participate fully in the universityrsquos formal and informal activities

2 Intentionally design all curricula and co-curricular activities to activate student motivation build academic skills promote discipline and student identity and develop studentsrsquo self-efficacy

3 Design and universally implement curricula and co-curricular interventions to ensure that previous disadvantage and structural risk factors are mitigated through systematic institutional practices that privilege behavioural cognitive and affective student engagement

4 Assure quality in learning teaching and

student experience practices measured by

positive student learning outcomes and

achievement and high levels of student

satisfaction and well-being

5 Focus within discipline curricula on

developing futurendashproof employability skills

including advanced digital literacy enterprise

skills and entrepreneurship

6 Minimise the socio-cultural incongruence

between communities and higher education

institutions through sustained attention to

cultural structural and practical organisational

change

7Provide access to information about

studentsrsquo movements over time and

among institutions

8Review the learner engagement scale in the SES to ensure the collection of data is

aligned with contemporary

understandings of student engagement

9Review indicators in the CEQ GDS and

(proposed) ESS to ensure the collection of

information about studentsrsquo engagement

experience and skills is aligned with the

key findings of this study

CONTEXTUAL amp SITUATIONAL INFLUENCES ON STUDENT SUCCESS

Keynote PresentationANZSSA amp ISANA Conference

7 December 2017

Professor Karen NelsonPro Vice-Chancellor (Students)

KN Publications on USC Research Bank

Page 44: CONTEXTUAL & SITUATIONAL INFLUENCES ON ...isana.proceedings.com.au/wp-content/uploads/2017/12/...CONTEXTUAL & SITUATIONAL INFLUENCES ON STUDENT SUCCESS Keynote Presentation ANZSSA

Compensatory

Effect

Positive psychosocial

influences increase

student engagement

and reduce the impact

of previous

disadvantage and

structural risk factors

What this means in practice is that initiatives

designed and implemented to strengthen the

student motivation skills identity and self-efficacy

will positively influence student engagement and

mitigate previous disadvantage

Evidence 50 of all the data were relevant

httpshapingtheregionalstudentexperiencecomau

1 Intentionally design and enact administrative practices including admissions pathways to ensure all students are able to participate fully in the universityrsquos formal and informal activities

2 Intentionally design all curricula and co-curricular activities to activate student motivation build academic skills promote discipline and student identity and develop studentsrsquo self-efficacy

3 Design and universally implement curricula and co-curricular interventions to ensure that previous disadvantage and structural risk factors are mitigated through systematic institutional practices that privilege behavioural cognitive and affective student engagement

4 Assure quality in learning teaching and

student experience practices measured by

positive student learning outcomes and

achievement and high levels of student

satisfaction and well-being

5 Focus within discipline curricula on

developing futurendashproof employability skills

including advanced digital literacy enterprise

skills and entrepreneurship

6 Minimise the socio-cultural incongruence

between communities and higher education

institutions through sustained attention to

cultural structural and practical organisational

change

7Provide access to information about

studentsrsquo movements over time and

among institutions

8Review the learner engagement scale in the SES to ensure the collection of data is

aligned with contemporary

understandings of student engagement

9Review indicators in the CEQ GDS and

(proposed) ESS to ensure the collection of

information about studentsrsquo engagement

experience and skills is aligned with the

key findings of this study

CONTEXTUAL amp SITUATIONAL INFLUENCES ON STUDENT SUCCESS

Keynote PresentationANZSSA amp ISANA Conference

7 December 2017

Professor Karen NelsonPro Vice-Chancellor (Students)

KN Publications on USC Research Bank

Page 45: CONTEXTUAL & SITUATIONAL INFLUENCES ON ...isana.proceedings.com.au/wp-content/uploads/2017/12/...CONTEXTUAL & SITUATIONAL INFLUENCES ON STUDENT SUCCESS Keynote Presentation ANZSSA

httpshapingtheregionalstudentexperiencecomau

1 Intentionally design and enact administrative practices including admissions pathways to ensure all students are able to participate fully in the universityrsquos formal and informal activities

2 Intentionally design all curricula and co-curricular activities to activate student motivation build academic skills promote discipline and student identity and develop studentsrsquo self-efficacy

3 Design and universally implement curricula and co-curricular interventions to ensure that previous disadvantage and structural risk factors are mitigated through systematic institutional practices that privilege behavioural cognitive and affective student engagement

4 Assure quality in learning teaching and

student experience practices measured by

positive student learning outcomes and

achievement and high levels of student

satisfaction and well-being

5 Focus within discipline curricula on

developing futurendashproof employability skills

including advanced digital literacy enterprise

skills and entrepreneurship

6 Minimise the socio-cultural incongruence

between communities and higher education

institutions through sustained attention to

cultural structural and practical organisational

change

7Provide access to information about

studentsrsquo movements over time and

among institutions

8Review the learner engagement scale in the SES to ensure the collection of data is

aligned with contemporary

understandings of student engagement

9Review indicators in the CEQ GDS and

(proposed) ESS to ensure the collection of

information about studentsrsquo engagement

experience and skills is aligned with the

key findings of this study

CONTEXTUAL amp SITUATIONAL INFLUENCES ON STUDENT SUCCESS

Keynote PresentationANZSSA amp ISANA Conference

7 December 2017

Professor Karen NelsonPro Vice-Chancellor (Students)

KN Publications on USC Research Bank

Page 46: CONTEXTUAL & SITUATIONAL INFLUENCES ON ...isana.proceedings.com.au/wp-content/uploads/2017/12/...CONTEXTUAL & SITUATIONAL INFLUENCES ON STUDENT SUCCESS Keynote Presentation ANZSSA

1 Intentionally design and enact administrative practices including admissions pathways to ensure all students are able to participate fully in the universityrsquos formal and informal activities

2 Intentionally design all curricula and co-curricular activities to activate student motivation build academic skills promote discipline and student identity and develop studentsrsquo self-efficacy

3 Design and universally implement curricula and co-curricular interventions to ensure that previous disadvantage and structural risk factors are mitigated through systematic institutional practices that privilege behavioural cognitive and affective student engagement

4 Assure quality in learning teaching and

student experience practices measured by

positive student learning outcomes and

achievement and high levels of student

satisfaction and well-being

5 Focus within discipline curricula on

developing futurendashproof employability skills

including advanced digital literacy enterprise

skills and entrepreneurship

6 Minimise the socio-cultural incongruence

between communities and higher education

institutions through sustained attention to

cultural structural and practical organisational

change

7Provide access to information about

studentsrsquo movements over time and

among institutions

8Review the learner engagement scale in the SES to ensure the collection of data is

aligned with contemporary

understandings of student engagement

9Review indicators in the CEQ GDS and

(proposed) ESS to ensure the collection of

information about studentsrsquo engagement

experience and skills is aligned with the

key findings of this study

CONTEXTUAL amp SITUATIONAL INFLUENCES ON STUDENT SUCCESS

Keynote PresentationANZSSA amp ISANA Conference

7 December 2017

Professor Karen NelsonPro Vice-Chancellor (Students)

KN Publications on USC Research Bank

Page 47: CONTEXTUAL & SITUATIONAL INFLUENCES ON ...isana.proceedings.com.au/wp-content/uploads/2017/12/...CONTEXTUAL & SITUATIONAL INFLUENCES ON STUDENT SUCCESS Keynote Presentation ANZSSA

4 Assure quality in learning teaching and

student experience practices measured by

positive student learning outcomes and

achievement and high levels of student

satisfaction and well-being

5 Focus within discipline curricula on

developing futurendashproof employability skills

including advanced digital literacy enterprise

skills and entrepreneurship

6 Minimise the socio-cultural incongruence

between communities and higher education

institutions through sustained attention to

cultural structural and practical organisational

change

7Provide access to information about

studentsrsquo movements over time and

among institutions

8Review the learner engagement scale in the SES to ensure the collection of data is

aligned with contemporary

understandings of student engagement

9Review indicators in the CEQ GDS and

(proposed) ESS to ensure the collection of

information about studentsrsquo engagement

experience and skills is aligned with the

key findings of this study

CONTEXTUAL amp SITUATIONAL INFLUENCES ON STUDENT SUCCESS

Keynote PresentationANZSSA amp ISANA Conference

7 December 2017

Professor Karen NelsonPro Vice-Chancellor (Students)

KN Publications on USC Research Bank

Page 48: CONTEXTUAL & SITUATIONAL INFLUENCES ON ...isana.proceedings.com.au/wp-content/uploads/2017/12/...CONTEXTUAL & SITUATIONAL INFLUENCES ON STUDENT SUCCESS Keynote Presentation ANZSSA

7Provide access to information about

studentsrsquo movements over time and

among institutions

8Review the learner engagement scale in the SES to ensure the collection of data is

aligned with contemporary

understandings of student engagement

9Review indicators in the CEQ GDS and

(proposed) ESS to ensure the collection of

information about studentsrsquo engagement

experience and skills is aligned with the

key findings of this study

CONTEXTUAL amp SITUATIONAL INFLUENCES ON STUDENT SUCCESS

Keynote PresentationANZSSA amp ISANA Conference

7 December 2017

Professor Karen NelsonPro Vice-Chancellor (Students)

KN Publications on USC Research Bank

Page 49: CONTEXTUAL & SITUATIONAL INFLUENCES ON ...isana.proceedings.com.au/wp-content/uploads/2017/12/...CONTEXTUAL & SITUATIONAL INFLUENCES ON STUDENT SUCCESS Keynote Presentation ANZSSA

CONTEXTUAL amp SITUATIONAL INFLUENCES ON STUDENT SUCCESS

Keynote PresentationANZSSA amp ISANA Conference

7 December 2017

Professor Karen NelsonPro Vice-Chancellor (Students)

KN Publications on USC Research Bank