consumer rights

11

Upload: ambikarockss

Post on 08-Dec-2014

604 views

Category:

Education


18 download

DESCRIPTION

consumer rights!!!

TRANSCRIPT

Page 1: consumer rights
Page 2: consumer rights

Consumer is a person who buys and utilizes goods.

Page 3: consumer rights
Page 4: consumer rights

Exploitations of consumer1.Charge higher prices.2.Follow unfair trade practices.3.Weigh less than they should.4.Self adultrated goods.5.Self defective goods.

Page 5: consumer rights

CONSUMER MOVEMENT

Page 6: consumer rights

It was started functioning in 1985 and adopted by U.N.O

Page 7: consumer rights

1. Right to SAFETY2.Right to CHOOSE3.Right to INFORMATION4.Right to REDRESSAL

Page 8: consumer rights

Duties of Consumers

Page 9: consumer rights
Page 10: consumer rights

COnsumer Protection Redressal Act [COPRA]-1986

ENABLED CONSUMERS TO REPRESENTINCREASED THE EFFESIENCY OF CONSUMRSINTRODUD CONSUMR PROTECTION COUNCILSCONSUMERS PORTS SET UP AT DISTRICT,STATE AND CENTRAL LEVEL

Page 11: consumer rights