Dr. Wael YoussefPhD, MBA, PMP, CLSSBB

CEO of ConZonia Consulting

Bridging minds…Developing Organizations

Housekeeping Ground Rules

Course Overview

Foundation to consulting business

The art of Listening…LISTEN

Management Vs. Leadership

Brand Called You

Project Management

Case Study

Day 1

Day 2

Day 3

Day 4

Day 5

Day 6

• About ConZonia Consulting

• Understanding the Consulting Environment

• Bridging Minds…to Develop Organizations

• Successful Consulting Approaches

• Consulting Profession Needs

Agenda for Today’s Session

• With more than 18+ years in consulting business experience- ConZonia® is enriching the Egyptian Market with the international business professional standards

• We value people minds and the power of bridging ideas that can grow your organization to generate profitable business

• Its not about we know better, its about enabling you to see better

• We engage with our clients to understand their business needs and develop their businesses through structured methodology … LISTEN

• We provide flexible business models that fit to your organization; size, budget and resources to serve your business objectives

About ConZonia® ®

Consulting

• We hire people who say WHY NOT

• We LISTEN, your business success is our success

• We find ways to do business that works for you

• We study the market from different aspects

• We deal with our projects as an EVENT…Pre, Dur, and Post activities

• We report transparently about findings and recommendations

• We provide you with the tools, policies, procedures, processes and templates that help you run your business efficiently & effectively

Why ConZonia® Consulting?

Services we offer

Sales

ManagementMarketing

Management

Project

Management

Human

Resources

Management

Sta

rt

Feasibility Studies

Business Planning

Marketing Planning

Operational Assessments D

esi

gn

Operation Process Design

Operation Structure

Human Resources Management

Recruiting Services

Project Planning

Process Re-engineering O

pe

rate

Partial Operation Mgmt. Outsourcing

Total Operation Mgmt. Outsourcing

Operation Compliance Auditing

Project Management

Change Management

Business Intelligence Solutions

Training & Development

Develop/Manage marketing solutions

Business Coaching

Our Listen Methodology

Sample Project Plan

Consulting

101

MindShift

MindShi f tX

Fun

Remember ---Work should be FUN attitude, SERIOUS Performance

MindShiftR U Ready?

“The creation of value for organisations, through improved performance, achieved by providing objective advice and implementing

business solutions.”

What is Consulting?

“Consulting involves individuals, whether self-employed or employed, individually or

collectively using their knowledge, experience and analytical and/or problem-solving skills

to add value into a wide variety of organizations.”

What is Consulting Environment?

What is Consulting Role?

Consulting is about helping an organisation get from A to B…

… perhaps without knowing at the outset where A is, where B is, the appetite for the journey or your role in it.

Consulting = Change

Listen…Understand …Feel…Think…Talk…Confirm

Change Excellence Model

Why: either a problem, dissatisfaction or necessity to change

What: identify a clear vision of the organization and the targeted results for benefits realization

What if: important obstacles and detailed risk analysis of any delay or failure in process adoption early enough in the planning process

Who: ownership of change is key to success of any change process. Identify key change agents.

How: breakdown targeted results to achievable goals on short and medium terms

The ownership of the problem comes before the ownership of the solution.With this in mind a detailed analysis to the current state with clear definition of all the factors causing the problem…whether its internal or external.

Political Educational

Social Technological

PEST Control

Structure

Size

Staff

Skills

Style

Strategy

Shared

Values

Strengths Weaknesses

Opportunities Threats

SWOT Analysis

CEM – Why?

PEST Control Analysis Shared Values Analysis SWOT Analysis

Identifying the key organization imperatives and objectives, aligning these imperatives with the strategic change approach to achieve targeted change goals. Capturing key imperatives and assessing current state comes through the data collection phase.

identify

align

strategize

CEM – What?

CEM – What?

CEM – What if?Through the strategic assessment we challenge ourselves as well as the client to identify the key risks called “Known Risks” and we plan together for the risk management plan that includes dealing with known risks and what can we do in case of “Unknown Risks”

Risks

Identification

Risks

Assessment

Risks

Mitigation Plan

Risks

Measurement

Risks

Management

Risks

Reporting

Policies &

Procedures

Risks

Monitoring

CEM – Who?Identification of “Key Stakeholders” is a must for a successful change management. Not only those who are participating in any change project but those who will be directly or indirectly affected by this change. Monitoring and managing stakeholders results in achieving targeted results. Ownership of the change is half way in benefits realization and optimization initiatives.

CEM – How?Not one size fits all… as it is similar process yet there are client specific needs and circumstances that need to be taken into consideration. How is the planning process based on the findings of the assessments. This stage is when we all get together to discuss suggested planning approaches. Resources, time, schedule, budget, risks, communication and targeted value results are projected to assure we deliver based on obligations.

•Planning it properly and Flexibly

•Ownership of change agents

•Engaging Stakeholders in all stages

•Clear and consistent communication strategy

•Transparency between organization leaders

•Celebrate success, Award your team

Key Success Factors

Bridging Minds to Develop Organizations…

Leverage the Power of WE

Personal Change Cycle

• Denial

• Anger

• Bargaining

• Depression

• Acceptance

Kubler-Ross model

Successful ConsultingApproach

Be the Change you want to be

ConsultingProfession Needs

The Power Inside You

People skills: High

Sales skills: Medium

Communication skills: High

Analytical skills: Extremely High

Ability to synthesize: High

Creative ability: High

Initiative: Medium

Computer skills: Medium

Work hours: 50-90/week

What to Expect as a Consultant

Consultant SME

Sample of our Clients

Thank you for your time