consultative insurance broker

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CONSULTATIVE INSURANCE BROKER REDUCE FINANCIAL LEAKAGE | IMPROVE BOTTOM LINE

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The presentation reviews ways businesses make decisions on the placement of property and casualty insurance. Methods include looking to reduce financial leakage and improving the company's bottom line.

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Page 1: Consultative Insurance Broker

CONSULTATIVE INSURANCE BROKER REDUCE FINANCIAL LEAKAGE | IMPROVE BOTTOM LINE

Page 2: Consultative Insurance Broker

PAY ATTENTION IF YOU WANT TO LOWER EXPENSES, INCREASE THE BOTTOM LINE AND GROW YOUR VALUATION

Page 3: Consultative Insurance Broker

4 WAYS TO BUY INSURANCE:

RELATIONSHIPS SPREADSHEET BROKER SELECTION BUSINESS KPIs

Page 4: Consultative Insurance Broker

METHOD #1 PEOPLE LIKE TO BUY FROM PEOPLE THEY LIKE!

RELATIONSHIPS

Page 5: Consultative Insurance Broker

TOP 10 CARRIERS WRITE 61% OF PREMIUM WRITTEN BY THE TOP 50 CARRIERS

61%39%

Page 6: Consultative Insurance Broker

TOP 10 GLOBAL REINSURERS WRITE 68% OF PREMIUM WRITTEN BY TOP 50

68%

32%

Page 7: Consultative Insurance Broker

COME ON, HOW LARGE COULD THE PREMIUM DIFFERENCE BE? WHY NOT BUY FROM A …

Page 8: Consultative Insurance Broker

CLUB MEMBER

Page 9: Consultative Insurance Broker

GOLF BUDDY

Page 10: Consultative Insurance Broker

FAMILY MEMBER

Page 11: Consultative Insurance Broker

QUESTION #1: DOES YOUR PERSONAL RELATIONSHIP PRODUCE THE BEST RESULTS FOR YOUR BUSINESS?

Page 12: Consultative Insurance Broker

METHOD #2 BID IT OUT!

SPREADSHEET

Page 13: Consultative Insurance Broker

DEVELOP BID SPECS COMPARE APPLES TO APPLES ASSIGN MARKETS OBTAIN QUOTES SPREADSHEET SELECT LOW PRICED CARRIER

13

Page 14: Consultative Insurance Broker

TOP 10 REVIEW:

61%39%

68%

32%

CARRIERS REINSURERS

Page 15: Consultative Insurance Broker

LOSSES

LOSS ADJUSTMENT

EXPENSE

EXPENSE

PROFITS

Page 16: Consultative Insurance Broker

LOSSES

LOSS ADJUSTMENT

EXPENSE

PROFITS

EXPENSE

NEGOTIATION AREA

Page 17: Consultative Insurance Broker

SAVINGS? NOT REALLY, UNLESS YOUR AGENT HAS BEEN SKATING AND NOT PAYING ATTENTION

Page 18: Consultative Insurance Broker

OR A NEW PLAYER DROPS INTO THE MARKETPLACE

Page 19: Consultative Insurance Broker

QUESTION #2: DO YOU REALLY WANT THE LOW COST CARRIER TO DECIDE WHO’LL BE YOUR BROKER?

Page 20: Consultative Insurance Broker

METHOD #3 EVALUATE AND DECIDE

BROKER SELECTION

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CARRIER SELECTION ABILITY TO NEGOTIATE KNOWLEDGE OF YOUR INDUSTRY COVERAGE REVIEW QUICK RETURN OF CALLS CONTRACT REVIEWS CERTIFICATES OF INSURANCE AUTO I.D. CARDS TIMELY RENEWALS POLICY ISSUANCE TEAM OF WELL DRESSED PEOPLE

Page 22: Consultative Insurance Broker

BEST IN SHOW

Page 23: Consultative Insurance Broker

QUESTION #3: AREN’T THESE “ME TOO” SERVICES

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AND SHOULDN’T THEY BE THE PRICE OF ADMISSION?

Page 25: Consultative Insurance Broker

METHOD #4 BUSINESS ANALYSIS LIKE ANY OTHER DECISION

BUSINESS KYI’s

Page 26: Consultative Insurance Broker

IT’S ABOUT THE INCOME STATEMENT! HOW WILL THE DECISION INCREASE YOUR REVENUE, DECREASE YOUR EXPENSE AND GROW YOUR BOTTOM LINE?

Page 27: Consultative Insurance Broker

LOSSES INDIRECT LOSSES ADMINISTRATIVE RISK FINANCING

Page 28: Consultative Insurance Broker

LOSSES

LOSS ADJUSTMENT

EXPENSE

EXPENSE

PROFITS

Page 29: Consultative Insurance Broker

LOSSES

LOSS ADJUSTMENT

EXPENSE

PROFITS

EXPENSE

AREA OF IMPACT

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DIRECT LOSS COSTS: DEDUCTIBLE EXPENSE SELF INSURED RETENTION ALLOCATED LOSS ADJUSTMENT UNINSURED LOSSES

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LOSSES INDIRECT LOSSES ADMINISTRATIVE RISK FINANCING

Page 32: Consultative Insurance Broker

DIRECT LOSS COSTS ARE VISIBLE ABOVE THE WATER

Page 33: Consultative Insurance Broker

MEDICAL COSTS INDEMNITY PAYMENTS

LOSS ADJUSTMENT EXPENSE

Page 34: Consultative Insurance Broker

THE REALLY SCARY THREATS TO YOUR BOTTOM LINE ARE INDIRECT LOSS COSTS LURKING BELOW THE SURFACE

Page 35: Consultative Insurance Broker

WORKER LOST TIME JOB ACCOMMODATIONS COWORKER & SUPERVISOR LOST PRODUCTIVITY TRAINING COSTS OVERTIME COSTS SCHEDULE DELAYS FOCUS AWAY FROM PROFITS TIME SPENT WITH LEGAL OSHA INVESTIGATION COMPANY REPUTATION

Page 36: Consultative Insurance Broker

OSHA: RATIO OF INDIRECT TO DIRECT COSTS

0

1

2

3

4

5

$0 - 2,999 $3,000 - 4,999 $5,000 - 9,999 $10,000 +

1.11.21.6

4.5

Page 37: Consultative Insurance Broker

HOW CAN A BROKER HELP?

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CLAIMS RESOURCES: CARRIER OVERSIGHT HANDLING AND RESERVES BENCHMARKING TRAINING PROGRAMS RETURN TO WORK MOD VERIFICATION PROPERTY LOSS SUPPORT COVERAGE ASSIST

Page 39: Consultative Insurance Broker

LOSS CONTROL RESOURCES: ASSIST WITH AVOIDANCE, THROUGH PREVENTION OR RISK TRANSFER, AND LOSS REDUCTION

Page 40: Consultative Insurance Broker

LOSSES INDIRECT LOSSES ADMINISTRATIVE RISK FINANCING

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WHERE CAN A BROKER ASSIST?

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ADMINISTRATIVE EXPENSE: HUMAN RESOURCES SAFETY SERVICE ACCOUNTING CLAIMS ADMINISTRATION CONTRACT REVIEWS REGULATORY COMPLIANCE SPECIAL PROJECTS

Page 43: Consultative Insurance Broker

LOSSES INDIRECT LOSSES ADMINISTRATIVE RISK FINANCING

Page 44: Consultative Insurance Broker

RISK FINANCING: PREMIUM TAXES DIVIDENDS RETRO ADJUSTMENTS BROKERAGE FEES

Page 45: Consultative Insurance Broker

LOSS COSTS INDIRECT LOSS COSTS

ADMINISTRATION EXPENSE RISK FINANCING

BOTTOM LINE

Page 46: Consultative Insurance Broker

RELATIONSHIPS SPREADSHEET BROKER SELECTION BUSINESS KPIs

QUESTION #4: YOUR DECISION?