constructive conflict resolution slides
DESCRIPTION
Conflict can be constructive. Testing ideas by challenging them with alternatives is a useful process. But it can be uncomfortable and confronting for many people. We value consensus. This is one of the Drupal community's great strengths. However, when consensus can't be reached, valuable time and energy is wasted. Contributions are left to languish forgotten in an issue queue. This session will outline the types of conflict we encounter in the Drupal community, and explore some techniques for using conflict as a positive force for moving issues forward and avoiding stagnation. Let's discuss how we can build a culture of respect to embrace the positive aspects of conflict and work together better. https://amsterdam2014.drupal.org/session/constructive-conflict-resolution Quicklink: https://joind.in/11977TRANSCRIPT
Constructive Conflict Resolution
Donna Benjamin - @kattekrab
https://amsterdam2014.drupal.org/session/constructive-conflict-resolution
Conflict
is human
Flight or Fight?
Avoidance
Denial
History
is the story of conflict
Challenge
We can’t solve problems by using the same kind of thinking we used when we created them. Albert Einstein
late Middle English: from Latin conflict - 'struck together, fought', from the verb confligere, from con - 'together' + fligere 'to strike'; the noun is via Latin conflictus 'a contest'.
?
Culture
Authority
Respect
Be respectful !
Feel respected
Trust
Compassion
Drupal Drama
Consensus
Stagnation
Code of Conduct
Conflict Resolution Process
1. Try to talk to each other and work it out between you
2. Ask someone else to help mediate the dispute
3. Reach out to the Community working group
Drama Triangle
Empowerment Dynamic
Tear me down?
Build together?
Whenever two good people argue over principles, they are both right. Marie Ebner von Eschenbach
Constructive Feedback Please!
https://amsterdam2014.drupal.org/session/constructive-conflict-resolution
node/1698
Constructive Feedback Please!
@kattekrabhttps://amsterdam2014.drupal.org/session/constructive-conflict-resolution