connecting people with disability with accessible housing · • the housing hub began as a pilot...

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Connecting people with disability with accessible housing AHURI “Disrupting the Housing Market” conference Hobart, December 2018

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Page 1: Connecting people with disability with accessible housing · • The Housing Hub began as a pilot in NDIS trial sites in 2017 • The site is now expanding across Australia (SA, NSW,

Connecting people with disability with accessible housingAHURI “Disrupting the Housing Market” conference Hobart, December 2018

Page 2: Connecting people with disability with accessible housing · • The Housing Hub began as a pilot in NDIS trial sites in 2017 • The site is now expanding across Australia (SA, NSW,

The NDIS is driving huge growth in housing searches….

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12,000 new, funded housing places (~$5.0b in capital deployed)

4,000-6,000 relocations of existing tenants

~20,000 people searching for accessible private and social housing

Page 3: Connecting people with disability with accessible housing · • The Housing Hub began as a pilot in NDIS trial sites in 2017 • The site is now expanding across Australia (SA, NSW,

…and changing the nature of the housing market

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Centralised decision making and allocation model

Market driven model –distributed & two sided decision making

Constrained supply and limited diversity

Open supply market –new providers and innovative models

People with disability are “housing takers”

Genuine choice for NDIS participants

Page 4: Connecting people with disability with accessible housing · • The Housing Hub began as a pilot in NDIS trial sites in 2017 • The site is now expanding across Australia (SA, NSW,

The Housing Hub – key question

How do people with disability and housing providers find

each other?

Page 5: Connecting people with disability with accessible housing · • The Housing Hub began as a pilot in NDIS trial sites in 2017 • The site is now expanding across Australia (SA, NSW,

Exercise choice

What people with disability told us they wanted

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One stop shop

Shape the marketSimple to use

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Page 6: Connecting people with disability with accessible housing · • The Housing Hub began as a pilot in NDIS trial sites in 2017 • The site is now expanding across Australia (SA, NSW,

The Housing Hub project

• The Housing Hub began as a pilot in NDIS trial sites in 2017

• The site is now expanding across Australia (SA, NSW, Victoria,Queensland)

• The website is:

1. A place for providers to advertise housing vacancies topeople with disability

2. An easy way for people with disability to look for housingand connect with housing providers

3. A way for providers to understand demand, and participantdemand to shape the market

Page 7: Connecting people with disability with accessible housing · • The Housing Hub began as a pilot in NDIS trial sites in 2017 • The site is now expanding across Australia (SA, NSW,

How it works

Page 8: Connecting people with disability with accessible housing · • The Housing Hub began as a pilot in NDIS trial sites in 2017 • The site is now expanding across Australia (SA, NSW,

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Tenants can then search for vacancies that fit their needs in the area they want to live

Page 9: Connecting people with disability with accessible housing · • The Housing Hub began as a pilot in NDIS trial sites in 2017 • The site is now expanding across Australia (SA, NSW,

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Page 10: Connecting people with disability with accessible housing · • The Housing Hub began as a pilot in NDIS trial sites in 2017 • The site is now expanding across Australia (SA, NSW,

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Page 11: Connecting people with disability with accessible housing · • The Housing Hub began as a pilot in NDIS trial sites in 2017 • The site is now expanding across Australia (SA, NSW,

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Page 12: Connecting people with disability with accessible housing · • The Housing Hub began as a pilot in NDIS trial sites in 2017 • The site is now expanding across Australia (SA, NSW,

Tenants can contact the housing provider from The Housing Hub

Page 13: Connecting people with disability with accessible housing · • The Housing Hub began as a pilot in NDIS trial sites in 2017 • The site is now expanding across Australia (SA, NSW,

Q: What can be listed? A: Anything – it’s about choice

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Page 14: Connecting people with disability with accessible housing · • The Housing Hub began as a pilot in NDIS trial sites in 2017 • The site is now expanding across Australia (SA, NSW,

#1 – Size and diversity of users

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Past year

48,213

Past year

22,796

Visits Users

Page 15: Connecting people with disability with accessible housing · • The Housing Hub began as a pilot in NDIS trial sites in 2017 • The site is now expanding across Australia (SA, NSW,

#2 – who the users are

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People with disability

Families

Support Coordinators

Hospital Staff

Housing Providers

Investors & Providers:• Where is there already

supply?• Where are the gaps?• How strong has demand

been?

Government & Advocates:• Where is there market failure?• Where is there oversupply?• Are NDIS pricing assumptions

correct (vacancies; over-incentivisation)?

Page 16: Connecting people with disability with accessible housing · • The Housing Hub began as a pilot in NDIS trial sites in 2017 • The site is now expanding across Australia (SA, NSW,

#3 – how more information is changing behaviour

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Participants & their supporters

Providers and Investors

Page 17: Connecting people with disability with accessible housing · • The Housing Hub began as a pilot in NDIS trial sites in 2017 • The site is now expanding across Australia (SA, NSW,

Future for The Housing Hub

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1 Participant profiles to enable smart matching of participants to vacancies

2 Commissioning new housing responses, based aggregating individuals seeking housing

3 Connecting participants with co-tenants to undertake housing searches

4 Identifying individuals and cohorts experiencing market failure, and work with governments on solutions

Page 18: Connecting people with disability with accessible housing · • The Housing Hub began as a pilot in NDIS trial sites in 2017 • The site is now expanding across Australia (SA, NSW,

Thank you

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Page 19: Connecting people with disability with accessible housing · • The Housing Hub began as a pilot in NDIS trial sites in 2017 • The site is now expanding across Australia (SA, NSW,

The Housing Hub –Visitor locations Sept 2017 – Nov 2018

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Page 20: Connecting people with disability with accessible housing · • The Housing Hub began as a pilot in NDIS trial sites in 2017 • The site is now expanding across Australia (SA, NSW,

The Housing Hub – Relative Traffic Per State or Territory since Sept 2017

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Page 21: Connecting people with disability with accessible housing · • The Housing Hub began as a pilot in NDIS trial sites in 2017 • The site is now expanding across Australia (SA, NSW,

The Housing Hub – Provider & Registration Listings

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Month New Listings04/2018 1905/2018 4806/2018 1407/2018 2608/2018 3609/2018 6110/2018 4311/2018 40

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