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STORE OPS

Session is designed to help you configure the POS to accept gift card activations and recharges.

Configuring Gift Cards

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Preface

• Contents of this instructional session are meant to be used as a guide. Information is subject to change.

• Covered in the session:

• Basic Information

• Configuration of Gift Cards

• Open Session

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Gift Cards

• In order for gift cards to be activated or recharged within a store, additional configuration is required within Configuration Client.

• Gift cards can be activated and recharged on the POS only.

• Three steps are required:• Department Configuration

• Sales Configuration

• Button / Soft key Assignments

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Gift Card Configuration

• Separate departments are used for activation and re-charge. • If you are not using re-charge do not

create or assign those functions.

• Appropriately name the departments created for gift cards for reporting purposes.

• MUST HAVE PRODUCT CODE 533!!!

• No other properties are required.

Department Setup

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Gift Card Configuration

• Prepaid Activation Department field requires the department for Prepaid Activation to be assigned

• Prepaid Card Re-charge Department requires the department for Prepaid Re-charge to be entered if used.

Sales Configuration

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Gift Card Configuration

• A touch screen button or a soft key needs to be assigned

• The key assignment is a function for either Gift Card Purchase(Activation) or Gift Card Re-charge

• When tendering out the sale the POS will not prompt for the card to be slid until the sale is completely paid for.

Key Configuration

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Gift Card

Sales Errors

Error # Message Meaning

E1285 GIFT CARD AMOUNT TOO HIGH The amount being applied to the card is higherthan the maximum amount allowed.

E1286 GIFT CARD AMOUNT TOO LOW The amount being applied to the card is lower than the minimum amount allowed.

E1287 GIFT CARD CANNOT BE ACTIVATED The gift card is not setup for activations/recharges.

E1288 COMM OFFLINE: NO GIFT CARD FUNCTION

Attempted to activate/recharge a Gift card when the network is offline.

E1289 NON GIFT CARD ITEM ON TICKET Gift card functionality is not valid for at least one item in the transaction.

E1290 CARD IS NOT A GIFT CARD Attempted to activate / recharge a card that is not a Gift Card.

E1291 MANUAL ENTRY NOT ALLOWED Manual entry is not allowed for this Gift Card

E1292 TOO MANY GIFT CARDS ON TICKET Attempted to activate/recharge more Gift Cards than the network allows.

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Key Points to Remember

• The departments created must have the product code 533.

• Departments must be assigned in sales configuration.

• The card will not be slid on the POS until the transaction is completed to ensure the sale is paid for.

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Questions?

Thanks you for attending the session!

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Helpful websites:

Support.verifone.com

www.youtube.com/VerifoneTraining