confidential 1 quick recap 2003 spring promotion
TRANSCRIPT
CONFIDENTIAL 1
Quick Recap2003 Spring Promotion
CONFIDENTIAL 2
“Stay Twice. Earn A Free Night.” Effective Feb. 1- April 30 Launched on choicehotels.com Jan. 15,
in print Jan. 15, direct mail Jan. 19 and multiple eCRM campaigns starting on Jan. 20
Promotional kits in-hotel week of Jan. 19 Excellent start with 45,000 new
enrollments in CP during first eleven days of promo
TV advertising to begin February 16
CONFIDENTIAL 3
2004 Summer Promotion
CONFIDENTIAL 4
2004 Summer Games - Athens Biggest event of 2004 – global audience in
the billions – more than 200 million Americans will follow the Olympics
Great image enhancer because it attracts the top global companies – any connection is positive
Olympics provides companies with an unmatched opportunity to: Envelop their brand in a cocoon of
patriotism Associate their brand with an event rooted
in idealistic and aspirational human stories
CONFIDENTIAL 5
Promotion Objectives Build and enhance brand awareness and
positioning Protect our leisure market share in a
continuing low growth market Leverage the NBC partnership to best
advantage Push incremental revenue to the hotels Build/enhance our relationship with defined
consumers for further re-marketing
CONFIDENTIAL 6
Promotion Strategy/Timing Execute a high-impact instant game
complimenting the “We’ll see you there” campaign and promoting “memories” positioning
Give consumers instant “sizzle” while also pushing ongoing interaction with choicehotels.com and the midscale brands
Strong appeal to both business and leisure travelers
Timing: May 28 – August 29 (13 weeks) No incremental funding from hotels
CONFIDENTIAL 7
The Concept “Unattainable” fantasy prizes only available
through choicehotels.com (Keep ‘em coming back!)
Plus, with every check-in, guest receives a “scratch and win” card
Exciting because every card is a winner! Scratch off section has a chance to win great
prizes (prize pool) Second scratch off is “bounce back” offer
toward future stay (every card wins)
CONFIDENTIAL 8
The Concept (cont.) Very cost-effective promotion (similar
economies of scale as Triple Miles and Get Together efforts) using similar theme but separate executions for midscale and economy brands
Estimate 6.7 million game pieces distributed at the midscale brands and 1.3 at the economy brands
CONFIDENTIAL 9
Prize Pool Grand Prizes (at choicehotels.com)
Consumers must visit choicehotels.com for chance to enter – increasing traffic at key time of year
Grand Prize 1 (two prizes): Olympic Experience of a Lifetime: Lucky winner and a
guest will make their own memories on a VIP trip to great Olympic cities (London, Rome) and attendance at the games in Athens
Prize drawn July 15 to facilitate Olympic attendance Grand Prize 2 (two prizes):
Domestic Trip of Lifetime drawn at end of promo to ensure continued activity at choicehotels.com
CONFIDENTIAL 10
Prize Pool
Secondary prizes (scratch & win) Instant win at front desk is great for buzz and
interaction Every booking receives one card at check-in FIVE prizes of 1 million frequent flyer miles Two levels of Choice Privileges points as prizes:
100,000 points and 6,000 points 100 Digital cameras
CONFIDENTIAL 11
Bounce Back Everybody Wins “Bounce Back” offer
Push future stays through 800-4CHOICE and choicehotels.com (so no front desk issues)
Continue to have guest play the game throughout the summer Gives travelers another good reason to stay with Choice again
on future trips Turn summer infrequent travelers into brand loyalists (help
occupancy) while protecting ADR Breakdown of discounts as follows, using existing rate codes
for clean execution: 10% discount (88%) 15% discount (8%) 20% discount (4%)
Can redeem through December 31, 2004
CONFIDENTIAL 12
Integrated Media Plan National network and cable television buy
Eight week flight beginning 6/1/04
National print running June – August Consumer newspaper (USA Today) and magazines (Budget Travel,
Budget Living, Pathfinders) Industry/trade magazines (Travel Weekly, Travel Agent, Business
Travel News) Government/military publications (Military Times, Federal Times,
Governing Magazine, Government Executive)
Online banner advertising June – August Core travel sites (Travelocity, Expedia, Orbitz, Yahoo! Travel) Promotion focus (MapQuest, AccuWeather, WashingtonPost.com,
Discovery.com, USAToday.com)
CONFIDENTIAL 13
Summary Summer 2004 promotion has all the elements to
position the midscale brands for a successful summer: Leverage and payout Choice Hotel’s partnership
with NBC on the broadcast of the 2004 Summer Olympic Games in Athens
Play with the big boys! – by attaching our brands to the biggest global event of 2004 with a fun format in-hotel
Keep choicehotels.com prominentGrow revenue and encourage loyaltyBuild brand equity
CONFIDENTIAL 14
Next Steps
Committee to endorse promotion Get ready for promo start on May 28