computing in a local authority

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Computing in aLocal AuthoritySiemens Business Services

In Partnership WithCoventry City Council

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Computing at Coventry

History of Computing

Review of Current Situation

- Hardware

- Software

- Performance

Our Future

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History of Computing at Coventry Mainframes

1928 Card Processing Equipment1952 IBM Punched Card Equipment1965 LEO III1971 ICL System 4-721980 IBM 30321984 IBM 30331986 IBM 30831988 IBM 3090 150S1989 IBM 3090 170S1990 IBM 3090 180S1991 IBM ES9000/5001995 Begin Migration to UNIX1997 First UNIX System Goes LiveNovember 2001 Migration to UNIX Finally Complete

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Hardware at CoventryMainframe Installation in the 1990’s

Computer Room Remote Network

IBMES9000/500

Printers

3 Lasers1 Line Printer

Disks

198 GBytes

Tapes

LAN65+

2000Devices

Printers

1000 Laser 500 Dot Matrix

VDUs500 +

PCs

1200 +

CentralSwitching

LAN

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Distributed ComputingAt Coventry

City Development DirectorateApollo Graphical Workstations - Highway Design

IBM System 36 - Stock Control2 x Ferranti 700 Minis - TrafficICL Vienna AOC - AdmanICL Vienna SRC - PUSWAApollo Systems - CAD

Housing and Environmental ServicesICL DRS 500 - Complaints Monitoring

Bull DPX/20 Mini - Integrated Housing Management

Leisure ServicesSun SPARC 20 Mini x 2

Sun SPARC 5 Mini

City TreasurersMcDonnell Douglas Series 19 - Rates, Debtors, Insurance

Building Services and Cleaning2 x Thorn EMI Televideo PC Network

Magistrates CourtBurroughs B1950 - Courts Admin

- Library Systems

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Computing in a Local Authority

Hardware at Coventry

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Computing in a Local AuthorityHardware at Coventry

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Computing in a Local AuthorityHardware at Coventry

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Coventry City Council Network Design

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Civic Cetre 1,2,3

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Mandela Hse

City Graphics

Manor Hse

N.U.S Carparks


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N.U.S Housing


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5 x 48, 3 x 24Port

8 x 48 Port

7 x 48, 5 x 24Port

10 x 48, 5 x 24Port

13 x 48, 5 x 24Port

2 x 24, 2 x 48Port

1 x 24 Port

1 x 24 Port

1 x 24 Port

1 x 24 Port2 x 24 Port

1 x 24 Port

1 x 24 Port

1 x 24 Port

1 x 24 Port

Fibre Cable

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Computing in a Local Authority

Major Distributed Systems at CoventryCity Development Directorate

Highway DesignTraffic ControlPUSWA

Housing & Environmental ServicesComplaints MonitoringIntegrated Housing Management

Leisure ServicesLibrary Systems

City TreasurersFinancial Info SystemAccounts PayableSundry DebtorsPayrollLocal Tax

Contract ServicesStoresJob Scheduling & Control

Magistrates CourtsCourts Admin

Social ServicesCase Records

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Computing at CoventryStandard & Other Packages 1

Package Name Users Package Name Users1st Press 1 DOS LAN Requester 10Access 2 1 DOS Versions 3 - 6.22 289Accutype 1 Dr Halo 1ACT 7 Dr Solomons Anti Virus Kit 1Address Book Plus 2 DrawPerfect 11Aldis 5 Easi-Track 1Aldus PhotoStyler SE V2.0 1 EasyFlow 1Alpha IV 4 Eazilink IAmipro 35 ETS ledgers 1Angoss 2.52 1 Excel 5.0 1Ansel 1 Extra for DOS 48Approach 10 FASTAPE 2Aqua Database 4 FastBack 2.1 5Arami 5 3 File Shuttle Express 77Arcsolo 2 First Choice 80ARMS 20 Flow 1AsEasyAs 2 FlowCharter 3.0 4Attachmate 33 Fontware 1AutoCAD 14 FoxPro 36Automenu 11 FreeLance for Windows 2.0 3

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Computing at CoventryStandard and Other Packages 2

Package Name Users Package Name UsersAutoroutes 4 GEM 5AutoSchedule+ V3. I I Geosite 1Baler 123 Compiler 1 Guard 102Banner I Harvard Graphics 113Beam 1 HT Design 1Borland C++ 3.5 1 ICBL 2CASCADE 70 Introduction to DOS Traininq 1Cash Counting 1 Introduction to PC Training 1CCMail 161 Irma 4Ceale Database 1 Irmalan Mainframe Gateway 1Checkit 3 ISR VAlidation 1Company Ladder 1.01 3 Labels 4Compuserve 4 LAN Auditor 1COPPT 4 LAN Manager 90Corel Draw 7 LaserForms 6DataEase 1 Leawards (UNIX) 10DataFlex 3 LetterPerfect 4Dbase 16 Level 5 for Windows 3.0 1Delta 5 6 Lotus 123 585

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Package Name UsersPackage Name UsersDesign 1Lotus Agenda 2DeskviewX 6Lotus Approach 2.1 11DisplayWrite 118Lotus Impress 1DLE Database 1Lotus Magellan 1DLE IS 1Lotus Organsiaer 12MAPINFO 3 QEMM12Menugen 2Quadram 1MicroRate 5Quick Scheduler 3Microsoft Devnet 1.0 1Qumic 1Microsoft MAil 2Q&A 12Microsoft Mouse Intellipoint 9.1 10Rapid File 67Microsoft Technet 1.0 1Recall + 5Mirror 1Recourier 1MOSS 5RSS 200MR Engineer 1SAGE 4MRSS 1SASPAC 2MS Access 2ScreenCam 2.0 1MS Excel 5SDMS 4MS Office 24SideKick 4MS Project 1Sketch 3

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Package Name UsersPackage Name UsersMS Word 115Smart 226MS Works 3Smartscan 1Network Management Utilities 1SmartSuite 44News 3Smartware II 234Norton Utilities 14Soft Solutions Document Management 18Novell Software (Unknown) 266SoScript 1Numerous Alpha 4 D8s 20SPSS 9ObjectVision 2.0 1Success Business Planner 1OCR 2SuperHeat 1OmniPage Professional OCR 5.02 1Sytos 1Orqanizer 21Tariff 08 1OS/2 Ian Server Advanced 4.0 1TC3DTC 1OS/2 Warp Client 1Tetra 1Page Plus 45Time works 1Paintbrush 1Timeware 1Paintshow vl.1 1Toolkit 1Panascan 2Transpud 1Paradox for DOS 3.5 1Turbo CAD 1Paradox for Windows 1.0 1Turbo Pascal V6 1

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Package Name Users Package Name UsersPassport 3270 16 Type Plus 22PC Anywhere 7 Typing Tutor 3PCF1 1 Uninstaller 2.0 1PCPower 4 Unix 5.4 1PC/FOCUS 12 VBVBX for Visual Basic 5.0 1Pilot LightShip 4.1 2 Ventura 29PM4 1 Virus Checker 2PowerPoint 1 Visual Basic 5PowerProject 2 West Orchards 1PPLite 1 Win Images 1Presentation 3 Windows 325Printcache 1 WinFax Pro 1Printmaster 1 WordCraft 450Pro Steel 1 WordPerfect 404

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Distributed Small Systems

Abandoned VehiclesOffice AccommodationAKISBlind RegisterBuilding DesignQuantity Surveyors ChargingChild ProtectionCommunity Care ActionComplaints/EnquiriesCST SystemDISBASEFootway CrossingFree School MealsFuel ManagementGALPASGISHEVACOMPHyperCardICE AlertIEE16

Stores PurchasingInterpreting AsianLanguagesInventoryInvoicesEstimating SystemKitchen Repairs SystemMacWriteMIMMSNHEROrange BadgePeople LinkProject PlanningPost MonitoringPotterton Heat LossPower ProjectProbasePSPICEPublic ConveniencesQuality

Refuse Collection RoundsReviewing OfficersRTIKSCARsSchool AdmissionsSchool MealsSite ClearanceSONATASpecial NeedsEnergy ManagementStock ControlStreet CleansingStreet InventorySymologyTechnical Index LibraryTime RecordingTrace (Fleet Management)Transport (Mobile Meals)Works Orders

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Computing at CoventryThe Changing Workload

Mainframe as at 1995 Migrated Systems

Accounts PayableFinancial ManagementCouncil TaxPoll TaxHousing BenefitsNational Non-Domestic RatesAllocations & LettingsHousing RentsIntegrated Payroll & Personnel

Social Services Case Records

Job Costing & ControlContract Management System

New Financial Management Package from Oracle - UNIX Platform +Oracle Database

New Housing System on Bull Platform

New Local Taxation Package from Sanderson PSS - UNIX Platform +Unidata Databases

New Personnel & Payroll Systems from Midland Computing - Unix Platform + Oracle Databases

Swift - a new system from Freight Computer Services - UNIX Platform + Oracle Database

Servitor - a new system from Freight Computer Services -UNIX Platform + Oracle DatabasesA new CMS from Southbank Systems - UNIX Platform + Oracle Database

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Volumes of Computing

84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99

0

5

10

15

20

25

30M

illions

CR

Us

84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99

Actual Mainframe

Predicted Mainframe

Actual UNIX

Predicted UNIX

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Growth at Coventry

0

20

40

60

80

100

120

140

160

84 85 86 87 88

Com

pound G

row

th R

ate

M/frame Terminals

Personal Computers

M/frame Power

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Growth at Coventry

0

50

100

150

200

250

300

350

400

450

500

84 85 86 87 88

Com

pound G

row

th R

ate

M/frame Terminals

Personal Computers

M/frame Power

M/frame Software

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Speed of System Development

0

100

200

300

400

500

600

Area 1 Area 2 Area 3 Area4

Funct

ion P

oin

ts p

er

Man H

our

Pre 1985

Post 1985

Area 1 - COBOL OnlyArea 2 - COBOL/Data BaseArea 3 - FOCUSArea 4 - Total All Areas

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Computing at CoventryBIS’s Ability to Compete Through 4GLs

Major Successes CompetitorPoll Tax IBM, McDonnell Douglas

Bluebird Software

Council Tax Opposition Didn’t Bid

Care in the Community Local Software HousesCommitment Monitoring

Integrated Payroll Bureau Servicese.g. Nat West Bank

Housing Management Major Bureaux

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Central Computing at Coventry City CouncilWhat do we Spend Our Money On?

Capital Financing30%

Software8%

Supplies10%

Maintenance2%

Employees42%

Central Services8%

Total Expenditure 1995/96 = £7.7 million

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Central Computing at Coventry City CouncilWhere do we Spend the Money

Mainframe Operation47%

Consultancy4%

Maintenance8%

Telephones15%

Development21%

Network Operation5%

Total Expenditure 1995/96 = £7.7 million

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Central Computing at Coventry City CouncilWhere Does the Money Come From?

23%

City Development6%

Education12%City Secretary

4%Social Services

13%

City Treasurer30%

Others7%

Contract Services5%

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B&IS

City Development City

Treasurer

Education

SocialService

s

Housing

ContractServices

City Secretary

ChiefExecutive

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B & I S

£7.7 M

IT

IT

IT

IT

IT IT

IT

IT

City Development City

Treasurer

Education

SocialService

s

Housing

ContractServices

City Secretary

ChiefExecutive

Total Expenditure £9.4 Million

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CityDevelopment City

Treasurer

Education

SocialService

s

Housing

ContractServices

City Secretary

ChiefExecutive

IT

IT

IT

IT

IT

IT

IT

IT

B & I S

£9.4 M

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Computing at CoventrySelecting a Partner

Early in 1996:-Adverts announce intent to form Joint Venture Partnership

Friday 26th April: Showcase Event in St. Mary’s Hall:-78 Interested Companies Attend68 Questionnaires Issued

13 th May:-18 Companies returned their Questionnaire

7th July:-Invitations to Tender issued to 8 Major Companies

28th August:-5 Potential Partners Respond

September - OctoberPresentations from 5 Companies ConsideredAnd 5 reduced to 4 . . . Then 4 reduced to 3

November:-Our Partner was Chosen - Siemens Business ServicesFebruary 1st 1997The Contract was signed and the Partnership began with 138 people moving to the new Company

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Computing at CoventrySiemens Business Services

Contracts Won by SBS since being formed in 1996UKPA - UK Passport Agency - 10 year contract to process Passport Applications with Digital Facial Imaging

IND - Immigration & National Directorate - 7 year contract with workflow and document management systems, streamlining asylum cases.

Welsh Office - to supply 1700 staff at the Welsh Office with a fully automated office environment.

Continental Tyres - 7 year contract to standardise back-office systems in 2000 European distribution depots.

Nationwide Building Society - providing greater flow of information to 8 million customers.

National Savings - over 4500 people transferred in 7 year Outsourcing Deal. NS Admin to be streamlined and made more effectice. New jobs to be found for 1500 people (Call Centres).

Vehicle Inspectorate MOT System - system to control the testing of all vehicles in the UK and the issuing of Test Certificates. This system is being developed in Coventry.

Barclays ATM Roll-out - SBS responsible for rolling-out and supporting 1,100 ATM’s

Barclays Back Office - 5 year contract to manage Back Office processes

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Computing at CoventryWhy Out-Source?

Cost ReductionsFixed to Variable CostsProtects JobsResponds to the Need for ChangeAccess to SkillsCCT

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Computing at CoventryThe Pressures for Change

The IS/IT Service

£££’s

Service Quality New Business Needs

CompulsoryCompetitiveTendering (CCT)

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Value Through the Power of Siemens

TelecommunicationSystems

Medical Systems

DefenceSystems

EnergySystems

Industrial &BuildingSystems

InformationSystems

NetworkSystems

TrafficManagement

Systems

TransportationSystems

SiemensBusinessServices

computing in a local authority

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