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COMPUTERIZATION
Bilateral Screening Chapter 29 – Customs Union
Presentation by the Republic of Serbia Brussels, 3-4 June 2014
CONTENT
1) Legal Framework
2) Strategic documents
3) Short historical overview
4) IT human resources
5) Current state
6) Recently Completed Projects
7) Ongoing projects
8) International Cooperation & Funding
9) Vision
10) The Way Forward
11) Challenges
2
LEGAL FRAMEWORK
the Customs Law
the Regulation on the Customs-Approved treatment of Goods
the Law on Electronic Signature
the Law on Electronic Document
3
STRATEGIC DOCUMENTS
CAS Business Strategy 2011-2015
CAS Business Plan 2014-2016
CAS IT Strategy 2011-2020
IIS Strategy
Strategy for development of information society till 2020 (Ministry of Trade, Tourism and Telecommunication)
National Interoperability Framework 2014 (Ministry of Trade, Tourism and Telecommunication)
IBM Strategy
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3. SHORT HISTORICAL OVERVIEW of CAS COMPUTERIZATION
1970
1980
1990
2000
2010
2020
1974
1995
2005 2009 2011 2011 2011 2012 2012 2012 2013 2013 2014 2014 2015
5
4. IT HUMAN RESOURCES
1.Total number of job positions: - 103 2. Staff fluctuation 2013-2014: - 13 left - 10 employed
3. Staff Educational Structure: - University degree: ~63% - Higher education : ~10% - Secondary education: ~27%
6
DESIGN, PROGRAMMING AND STATISTICS DEPARTMENT
DESIGN AND PROGRAMING UNIT
SYSTEM SUPPORT & DEVELOPMENT DEPARTMENT
SOFTWARE SUPPORT UNIT
SYSTEM SUPPORT ON CENTRAL PLATFORM UNIT SYSTEM SUPPORT ON LOCAL SERVERS UNIT
SYSTEM SUPPORT ON PC PLATFORM UNIT
TECHNICAL SUPPORT AND COORDINATION DEPARTMENT
STATISTICS AND REPORTING UNIT
IT DIVISION ASSISTANT DIRECTOR GENERAL
ADMINISTRATIVE CLERK
COMMUNICATION DEVELOPMENT UNIT
IT SECURITY UNIT
TECHNICAL SUPPORT UNIT
USERS SERVICE UNIT
IT INVENTORY CONTROL UNIT
IT COORDINATION UNIT-NORTH
IT COORDINATION UNIT-SOUTH
IT COORDINATION UNIT-CENTER
IT COORDINATION UNIT-WEST
5. CURRENT STATE
-FUNCTIONAL : 7/24/365 -USERS: - Internal Users: ~ 2600 Customs officers, located at: the Headquarters in Belgrade, 15 customs houses, 73 customs
posts and 62 customs units - External Users: 1591 legal entities registered for ESD, - 176 legal entities have an agr. on e -business, - 411 digital certificates currently used
1. Sirius 2010
2. Web portal applications
3. BI
4. SEED
5. Application for post-clearance audit
6. eIPR
7. TIR services
8. eLearning
9. Simplified Procedures (Local Customs Clearance)
10. Centralized management of bank guarantees
11. Bank Guarantees Check Service
12. Bank Guarantees Analytics Service
ISCS
Subsystems : 1. General subsystem
2. Regulations
3. Transit
4. Clearance
5. Administrative and offence procedures
6. Human resource management
7. Revenue collection
8. Statistics
9. Customs Passenger /Postal Declaration
10. Risk Analysis
11. Electronic submission of declarations
Other Applications & Services
CAS APPLICATION PLATFORM
7
MAIN APPL. FUNCTIONALITIES
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Cooperation with Government & Business Community
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e - Data Exchange
Data Exchange
ISCS
IRU
SEED
Ministries of Serbia
Public Enterprises
Serbian Chamber of Commerce
National Bank of Serbia
Statistical Office of The Republic of
Serbia
Foreign Exchange
Inspectorate
Tresury Administration
Tax Administration
Anti – Money Laundering
Administration
HW INFRASTRUCTURE
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COMMUNICATION NETWORK
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6. RECENTLY COMPLETED PROJECTS
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PROJECT Implemented
1 Business Intelligence Feb 2013
2 Message Queue Introduction
June 2013
3 Centralized Management of Bank Guarantees
March 2014
4 Bank Guarantees Analytics Service
March 2014
7. ONGOING PROJECTS
NCTS - 1st EU SYSTEM IMPLEMENTATION
Expected results of the Project: 1. NCTS + GMS
2. RMS (ERIAN)
3. AEO
4. Feasibility study for the procedures in Transport by rail, river and air.
IT activities in Project: 1. Defining & adoption of:
- Functional specifications
- Integration & Design specifications
2. Introducing Business Community & SW Vendors with the Project
3. Definition of prerequisites for NCTS Implementation & Integration
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NCTS
Brussels, 3-4 June 2014 14
-IT activities on Project, in accordance with Serbian NPP:
2014 2015
1
2
3
4
5
6
7
8
Test environment for AEO
Preparation the infrastructure for the TEST env.
Migration to the new mainframe
Forming DWH group, working on ETL processes
9
10
11 12
13 14
ISCS & NCTS Integration
Preparation the infrastructure for the PROD. env.
Server structure consolidation
Back-up lines
RD - Introduction
ISCS changes i order to integrate ERIAN
Troubleshooting in PILOT & NA ph
CCN
NCTS-CCN/CSI
1. Provided:
The team for establishing the CCN/CSI
The space for housing equipment
Technical requirement in accordance with TAXUD request
2. Planned, according NPP:
CCN/CSI equipment delivery in Nov 2014
5th January 2015- The beginning of NA NCTS
CCN/CSI installation till Feb 2015
Pre-conformance & conformance tests: Feb-May 2015
Convention on a common transit procedure 1st June 2015
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TARIS
1. TARIS – based upon EU TARIC
2. In line with TARIC principles and rules
3. Additions for NA Legislation
4. TARIS consists of : TARIS Database (TARIC2 DB structure)
TARIS Application
5. TARIS is planned to be integrated with the ISCS
6. TARIS is planned to be put on the CAS website for public use, free of
charge.
7. Assessment of remodeling TARIS into TARIC
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OTHER ONGOING PROJECTS
ISCS Improvement & prerequisites for NCTS implementation 1. MIGRATION TO NEW MAINFRAME (from z/800 to z/BC12)
HW installed System SW Installation is ongoing Test environment planned to be ready by June 2014 Production environment planned to be ready by Sept 2014
2. DOMAIN CONSOLIDATION Expected result: SINGLE DOMAIN, instead of 3 actual
3. SERVER STRUCTURE CONSOLIDATION 1st step in phase transition from distributed to centralized processing
Expected result: 1 powerful server, instead of 50 servers in the field.
4. ISCS APPLICATION ADJUSTMENT Expected result: prerequisite for NCTS&ISCS Integration fulfilled
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8. INTERNATIONAL COOPERATION AND FUNDING
1. IPA 2007 - Administrative capacity building of the Customs Administration for the full implementation of the common EU transit procedure Budget €1,5million (technical assistance €1million, equipment supply 0,5million)
2. IPA 2011 - Modernization of the Customs System: Budget €4,1 million - technical assistance
3. Multi-beneficiary IPA 2010: Systematic Electronic Exchange of Data (SEED) Maintenance Budget €1,3 million
4. Norwegian Bilateral Assistance- TARIS Budget € 200 thousand
5. Norwegian Bilateral Assistance- BI Budget € 401.824
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9. VISION
1. To provide IT Support for: Facilitation of import & export procedures Reduction of customs procedures costs Coordination a common approach to control of goods Defence the NA financial interests Facilitation of the NA & international supply-chain logistics
2. To be in line with: Decision n° 70/2008/EC
OBJECTIVES:
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3. TO BECOME A PART OF:
NA
NA
NA
NA
IE
IE
IE
IE
NA
NA
NA
NA
TradersTraders
TradersTraders TradersTraders
TradersTraders
TradersTradersTradersTraders
TradersTraders
TradersTraders
External Domain
National Domain
Common Domain
3rd country
SPEED
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COMMON DOMAIN TRANS-EUROPEAN SYSTEMS - FAMILY
4. To provide CAS with existing EU IT Systems :
Integrated Tariff Environment NCTS ECS ICS EOS AIS AES
5. To align future IT development with MASP
21
10. THE WAY FORWARD
1. TO COMPLETE ONGOING PROJECTS:
MIGRATION TO NEW MAINFRAME DOMAIN CONSOLIDATION SERVER STRUCTURE CONSOLIDATION ISCS APPLICATION ADJUSTMENT TARIS
NCTS
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2. TO SUCCESSFULLY IMPLEMENT IPA 2013 PROJECT:
“SUPPORT TO FURTHER MODERNISATION OF THE CAS AND
IMPROVED BORDER MANAGEMENT IN THE RS”.
2nd Project result:
Capacity building of the IT Sector and preparation of the necessary
conditions for the Implementation of AIS(ICS) and AES(ECS)
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3. TO KEEP MOVING FORWARD :
CAS IT Strategy & Tactical Plan should be reviewed and updated
Update will be done through IPA 2013 Project
New IT Strategy & Tactical Plan should define a clear path for CAS
IT gradual renewal and introduction of EU IT systems
CAS should use international cooperation and assistance in the
process of introduction of EU IT systems
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11. CHALLENGES
THE MAIN RISKS IN THE WAY FORWARD
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THE MAIN CHALLENGES HOW TO MINIMIZE
1 LACK OF SUFFICIENT FINANCIAL
RESOURCES
GENERAL LEVEL PROBLEM;
SUFFICIENT CAS IT BUDGET
2 LACK OF ADEQUATE IT STAFF IT STAFF CONTINUOUSLY TRAINED
3
LACK OF A MECHANISM FOR
PREVENTING THE OUTFLOW OF
TRAINED IT STAFF
GENERAL LEVEL PROBLEM;
MOTIVATION of IT STAFF by PROJECT COMMITMENT,
HIGHER SALLARIES, etc.
4 PARALLEL IMPLEMENTATION OF
SEVERAL PROJECTS
EFFECTIVE PROJECT MANAGEMENT
5 MOVING TARGET EFFECTIVE COMMUNICATION AND COORDINATION WITH
DG TAXUD
6 UNSUCCESSFULLY CARRIED OUT
PROCUREMENT PROCEDURES
EFFECTIVE PROCUREMENT PLANNING AND
PROCEDURES IN PLACE
7 INEXPERIENCED CONTRACTORS EFFECTIVE PROCUREMENT
THANK YOU
FOR YOUR ATTENTION !!!
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