competencies
DESCRIPTION
Briefing on organizational competenciesTRANSCRIPT
A Model of Managerial Competencies
TeamworkCompetency
CommunicationCompetency
Planning and Administration Competency
Global Awareness
Competency
Strategic Action
CompetencySelf-
Management Competency
ManagerialManagerialEffectivenessEffectiveness
Basic Levels of Management
Top ManagersTop Managers
Middle ManagersMiddle Managers
First-Line ManagersFirst-Line Managers
NonmanagersNonmanagers
Dimensions of Communication Competency
Informal Communication• Flexible and varies approach in different situations
Formal Communication• Writes clearly, concisely and effectively, using
traditional as well as electronic media
Negotiation• Skilled at developing relationships and exercising
influence in all directions
Dimensions of Planning & Administration Competency
Information Gathering, Analysis, and Problem Solving
• Takes calculated risks and anticipates consequences in a timely manner
Planning and Organizing Projects
• Plans, schedules, prioritizes tasks, delegates
responsibilities
Time Management
• Knows when to permit interruptions and when to screen them out
Budgeting and Financial Management
• Understands budgets, cash flows, financial reports, and annual reports and regularly uses such information
Dimensions of Teamwork Competency
Designing Teams • Formulates clear objectives that
inspires team members
Creating a Supportive Environment• Acts as a coach, counselor, and mentor,
being patient with team members as they learn
Managing Team Dynamics • Utilizes strengths and weaknesses and brings
conflict into the open
Dimensions of Strategic Action Competency
Understanding the Industry• Anticipates changes of competitors
and strategic partners
Understanding the Organization• Understands the distinctive competencies of
the organization
Taking Strategic Actions• Considers the long-term implications
of actions in order to sustain and furtherdevelop the organization
Dimensions of Global Awareness Competency
Cultural Knowledge and Understanding• Stays informed of political, social and
economic trends and events around the world
• Recognizes the impact of global events on the organization
Cultural Openness and Sensitivity• Recognizes variation of cultures and avoids
stereotyping
• Is sensitive to cultural cues and is able to adopt quickly in novel situations
• Adjusts own behavior when interacting with people of diverse backgrounds
Dimensions of Self-Management Competency
Integrity and Ethical Conduct• Has clear personal standards of integrity and ethics
• Accepts responsibility for own actions
Personal Drive and Resilience• Seeks responsibility, shows perseverance in the face of
obstacles, and bounces back from failure
Balancing Work and Life Issues• Strikes a reasonable balance between work and other life
activities
Self-Awareness and Development• Has clear personal and career goals and knows own
values, feelings, and areas of strengths and weakness
• Analyzes and learns from work and life experiences