compensation course sharing 401-20100328

Upload: ahmed-raza-khan

Post on 09-Apr-2018

218 views

Category:

Documents


0 download

TRANSCRIPT

  • 8/8/2019 Compensation Course Sharing 401-20100328

    1/57

    CompensationManagement

    Basic Introduction

  • 8/8/2019 Compensation Course Sharing 401-20100328

    2/57

    Tuesday, December 14, 2010 2

    Module 1 - Introduction To CompensationA. Definition of CompensationB. The Pay ModelC. Strategic Pay Policies

    Module 2 - Strategic Perspectives in Compensation ManagementA. Strategic Perspectives of PayB. Strategic Pay DecisionsC. Best Practices vs. Best Fit Options

    Module 3 - Defining Internal AlignmentA. Definition of Internal AlignmentB. Internal Pay StructuresC. Strategic Choices In Internal Alignment DesignD. Which Internal Structure Fits Best?

    Module 4 - Job AnalysisA. Why Perform Job Analysis?B. Job Analysis ProceduresC. Job Analysis Data Collection ProcessD. Job Descriptions

  • 8/8/2019 Compensation Course Sharing 401-20100328

    3/57

    Tuesday, December 14, 2010 3

    Module 5 - Job EvaluationA. Definition of Job EvaluationB. Major Decisions In Job EvaluationC. Job Evaluation MethodsD. Final Result Pay Structure

    Module 6 - Determining External CompetitivenessA. Definition of CompetitivenessB. Pay Policy AlternativesC. Wage Surveys

    D. Interpreting Survey ResultsE. Pay Policy LineF. Pay Grades

    Module 7 - Employee Contributions: Pay For Performance (PFP)A. Rewarding Desired BehaviorsB. Does Compensation Motivate Performance?C. Designing PFP PlansD. Merit Pay/Variable PayE. Individual vs. Group IncentivesF. Long Term Incentives

    Module 8 - Pay and Performance AppraisalsA. Role of Performance Appraisal In CompensationB. Common Errors In Performance AppraisalC. Measuring Job PerformanceD. Training RatersE. Contextual Issues In Appraisal

  • 8/8/2019 Compensation Course Sharing 401-20100328

    4/57

    Tuesday, December 14, 2010 4

    Module 9 - BenefitsA. Benefits Determination ProcessB. Value of BenefitsC. Legally Required BenefitsD. Retirement, Medical , & Other Benefits

    Module 10 - Legal & Administrative Issues in Compensation

    A. Legal IssuesB. Pay DiscriminationC. Comparable WorthD. Budgets and Administration

  • 8/8/2019 Compensation Course Sharing 401-20100328

    5/57

    Tuesday, December 14, 2010 5

    Grading Structure

    Grading % of Final Grade

    2 Quiz 30%

    Case Analysis/Project 30%

    Class Presentations 10%

    Attendance 20%

    Class Participation 10%

    100%

  • 8/8/2019 Compensation Course Sharing 401-20100328

    6/57

    Tuesday, December 14, 2010 6

    Purpose of Compensation

    Motivate &

    Retain Staff

    Attract talent

    Contribution based

    Remuneration

    Administratively

    Efficient

    Reward Valued

    Behavior

    Effective

    Compensation

    Ensure Equity

    Institutionalized

    Processes

    Legal

    Compliance

  • 8/8/2019 Compensation Course Sharing 401-20100328

    7/57

    Tuesday, December 14, 2010 7

    Business GoalsBusiness Goals

    BusinessStrategy

    BusinessStrategy

    CEO

    CEO

    Compensation

    Philosophy/ activities

    serve BusinessObjectives

    Compensation

    Philosophy/ activities

    serve BusinessObjectives

    The Pay Model

    Business Strategy This defines the direction in

    which organization is going in relation to itsenvironment in order to achieve its objectives.

    Compensation Philosophy Consists of a set of

    beliefs which underpin the reward/compensationstrategy of the organization and govern the rewardpolicies that determine how reward processesoperate

  • 8/8/2019 Compensation Course Sharing 401-20100328

    8/57

    Tuesday, December 14, 2010 8

    Business GoalsBusiness Goals

    BusinessStrategy

    BusinessStrategy

    Compensation

    Plan

    Compensation

    Plan

    Compensation

    Strategy

    Compensation

    Strategy

    Non-Financial

    Rewards

    Non-Financial

    RewardsOrg.StructureOrg.Structure

    CEO

    CEO

    HRHead

    HRHead

    Compensation

    activities serve

    Business Objectives

    Compensation

    activities serve

    Business Objectives

    Compensation strategy

    is periodically

    reevaluated and the

    Compensation plan

    periodically developed

    Compensation strategy

    is periodically

    reevaluated and the

    Compensation plan

    periodically developed

    The Pay Model

    Compensation Strategy defines the intentions ofthe organization on reward policies, processes and

    practices required to ensure that it has the skilled,competent and well-motivated workforce it needs

    to achieve its business goals

  • 8/8/2019 Compensation Course Sharing 401-20100328

    9/57

    Tuesday, December 14, 2010 9

    Business GoalsBusiness Goals

    BusinessStrategy

    BusinessStrategy

    Compensation

    Plan

    Compensation

    Plan

    Compensation

    Strategy

    Compensation

    Strategy

    Non-Financial

    Rewards

    Non-Financial

    RewardsOrg.StructureOrg.Structure

    CEO

    CEO

    HRHead

    HRHead

    Compensation

    activities serve

    Business Objectives

    Compensation

    activities serve

    Business Objectives

    Compensation strategy

    is periodically

    reevaluated and the

    Compensation plan

    periodically developed

    Compensation strategy

    is periodically

    reevaluated and the

    Compensation plan

    periodically developed

    The Pay Model

    A strategic perspective on compensationtakes the position that how employees are

    compensated can be a source of sustainablecompetitive advantage

  • 8/8/2019 Compensation Course Sharing 401-20100328

    10/57

  • 8/8/2019 Compensation Course Sharing 401-20100328

    11/57

    Tuesday, December 14, 2010 11

    Employment Relationship

    TRANSACTIONAL Emphasizing the Cash &Benefit Forms

    RELATIONAL Emphasizing the Family /culture / Bonding Aspects

  • 8/8/2019 Compensation Course Sharing 401-20100328

    12/57

    Tuesday, December 14, 2010 12

    Employment RelationshipHIGH PAY LOW

    COMMITMENT

    Hired Guns(Lehman Brothers)

    HIGH PAY HIGHCOMMITMENT

    Cult Like (Microsoft)

    LOW PAY LOWCOMMITMENT

    Workers as commodity

    LOW PAY HIGHCOMMITMENT

    Family (Starbucks)TRA

    NSA

    CTIO

    NAL

    Low

    ----

    -H

    igh

    RELATIONAL

    Low ----- High

  • 8/8/2019 Compensation Course Sharing 401-20100328

    13/57

    Tuesday, December 14, 2010 13

    End of Part I Module 1 & 2

  • 8/8/2019 Compensation Course Sharing 401-20100328

    14/57

    Tuesday, December 14, 2010 14

    Definitions

    Job -Consists of a group of tasks that must beperformed for an organization to achieve itsgoals

    Position - Collection of tasks andresponsibilities performed by one person; thereis a position for every individual in an

    organization

  • 8/8/2019 Compensation Course Sharing 401-20100328

    15/57

    Tuesday, December 14, 2010 15

    o na ys s: as cTool

    Tasks Responsibilities Duties

    Job

    Analysis

    JobDescriptions

    Job

    Specifications

    Knowledge Skills Abilities

    Human Resource

    Planning

    Recruitment

    Selection

    Training and

    Development

    Performance Appraisal

    Compensation and

    Benefits

    Safety and Health

    Employee and Labor

    Relations

    Legal Considerations

    Job Analysis for Teams

  • 8/8/2019 Compensation Course Sharing 401-20100328

    16/57

    Tuesday, December 14, 2010 16

    Job Analysis

    The systematic, formal study of theduties and responsibilities that

    comprise job content.

    The process seeks to obtain importantand relevant information about the

    nature and level of the work performed

  • 8/8/2019 Compensation Course Sharing 401-20100328

    17/57

    Tuesday, December 14, 2010 17

    Job Description A summary of the most important features of

    a job, including the general nature of the workperformed (duties and responsibilities) andlevel (i.e., skill, effort, responsibility and

    working conditions) of the work performed.

    Typically includes job specifications thatinclude employee characteristics required forcompetent performance of the job.

    Should describe and focus on the job itself andnot on any specific individual who might do thejob.

  • 8/8/2019 Compensation Course Sharing 401-20100328

    18/57

    Tuesday, December 14, 2010 18

    Job Specification

    A section of the job description thatdefines what worker characteristics(i.e., the knowledge, skills and abilities)are required to perform the job for it tobe carried out competently.

  • 8/8/2019 Compensation Course Sharing 401-20100328

    19/57

    Tuesday, December 14, 2010 19

    Types Of Job AnalysisInformation

    Considerable information is needed,such as:

    Worker-oriented activities

    Machines, tools, equipment, and workaids used

    Job-related tangibles and intangibles

    Work performance Job content

    Personal requirements for the job

  • 8/8/2019 Compensation Course Sharing 401-20100328

    20/57

    Tuesday, December 14, 2010 20

    Types of Data Collected ThroughJob Analysis

    Work Activities work activities andprocesses; activity records (in film form,for example); procedures used; personalresponsibility

    Worker-oriented activities humanbehaviors, such as physical actions andcommunicating on the job; elemental

    motions for methods analysis; personaljob demands, such as energy expenditure

  • 8/8/2019 Compensation Course Sharing 401-20100328

    21/57

    Tuesday, December 14, 2010 21

    Types of Data Collected ThroughJob Analysis

    Machines, tools, equipment, andwork aids used

    Job-related tangibles andintangibles knowledge dealt with orapplied (as in accounting); materials

    processed; products made or servicesperformed

  • 8/8/2019 Compensation Course Sharing 401-20100328

    22/57

    Tuesday, December 14, 2010 22

    Work performance error analysis; workstandards; work measurements, such as timetaken for a task

    Job context work schedule; financial andnonfinancial incentives; physical workingconditions; organizational and social contexts

    Personal requirements for the job personal attributes such as personality andinterests; education and training required;work experience

    Types of Data CollectedThrough Job Analysis

  • 8/8/2019 Compensation Course Sharing 401-20100328

    23/57

    Job Evaluation

    Methods

  • 8/8/2019 Compensation Course Sharing 401-20100328

    24/57

  • 8/8/2019 Compensation Course Sharing 401-20100328

    25/57

    Tuesday, December 14, 2010 25

    Job Evaluation Methods

    Comparison Method Analysis Method

    Entire Job Job Factors

    Job Against Scale

    Job Against Job

    Classification Point Method

    RankingFactor

    Comparison

  • 8/8/2019 Compensation Course Sharing 401-20100328

    26/57

    Tuesday, December 14, 2010 26

    Ranking Method

    Straight ranking

    Alternation Ranking

    Paired Comparison

  • 8/8/2019 Compensation Course Sharing 401-20100328

    27/57

  • 8/8/2019 Compensation Course Sharing 401-20100328

    28/57

    Tuesday, December 14, 2010 28

    Paired Comparison

  • 8/8/2019 Compensation Course Sharing 401-20100328

    29/57

    Tuesday, December 14, 2010 29

    Classification Method

    Advantages

    Uses jobfamilies/groupsinstead of individual

    jobs

    May produce sameresults as PointMethod, but is less

    costly

    Disadvantages

    Not useful when jobsare very different fromeach other

    May be confusing toemployees about whyjobs are included in aclass

  • 8/8/2019 Compensation Course Sharing 401-20100328

    30/57

    Tuesday, December 14, 2010 30

    Compensable Factors

    Must be present in all jobs

    Factor must vary in degree

    Should not overlap in meaning

    All stakeholders viewpoints must bereflected

    Should be demonstrable by the actual

    work

  • 8/8/2019 Compensation Course Sharing 401-20100328

    31/57

    Tuesday, December 14, 2010 31

    Factor Comparison

    Compensable Factors used

    Mental requirements,

    Physical requirements,

    Skill requirements,

    Responsibility, and

    Working conditions

  • 8/8/2019 Compensation Course Sharing 401-20100328

    32/57

    Tuesday, December 14, 2010 32

    Factor Comparison Method

    Analyze Jobs

    Select Key/Jobs

    Rank Key Jobs

    Distribute Wage Rates Across Factors

    Compare Vertical and HorizontalJudgments.

    Construct the Job-Comparison Scale Use the Job-Comparison Scale to Evaluate

    the Remainder of the Jobs

  • 8/8/2019 Compensation Course Sharing 401-20100328

    33/57

    Tuesday, December 14, 2010 33

    Hay Profiling Know How

    procedures and techniques

    breadth of management skills

    person-to-person skills

    problem solving thinking environment

    thinking challenge

    Accountability freedom to act impact on results

    magnitude

  • 8/8/2019 Compensation Course Sharing 401-20100328

    34/57

    Tuesday, December 14, 2010 34

    Factor Comparison MethodAdvantages

    Customized to theorganization

    Relatively easy to use

    once its set up Results in ranking of

    jobs and a specificrupee value for eachjob, based on

    allocating part of thejobs total wage toeach factor

    Disadvantages Using rupee values

    may bias evaluatorsby assigning more

    money to a factorthan a job is worth Hard to set up Not easily explained to

    employees

  • 8/8/2019 Compensation Course Sharing 401-20100328

    35/57

    Tuesday, December 14, 2010 35

    Point Method

    Advantages

    Highly stable overtime

    Perceived as valid byusers and employees

    Likely to be reliableamong committee thatassesses the jobs

    Provides good data toprepare a response toan appeal

    Disadvantages

    Time, money, andeffort required to setup

    Relies heavily on key(benchmark) jobs, soif key jobs and correctpay rates dont exist,

    the point method maynot be valid

  • 8/8/2019 Compensation Course Sharing 401-20100328

    36/57

    Tuesday, December 14, 2010 36

    What is a Degree Level? It is ascale that reflects differing quantity or

    quality of the factor

    It is used to differentiate jobs on the

    factor It is a definition that is clear and

    unambiguous

    It contains explicit language thatspells out

    the behaviors, skills, or performanceexpectations for that factor at differentlevels of the factor

  • 8/8/2019 Compensation Course Sharing 401-20100328

    37/57

    Tuesday, December 14, 2010 37

    Degrees?from Otis and Leukarts (1948) Rules

    1. Degrees should be selected so that each job falls at only onelevel. Note:

    1. you can include some degrees that do not apply to the currentjobs if you feel there is too much of a jump between levels.

    2. Another reason to create "empty" levels is if you think new jobswill be created that will require that level in the factor.

    3. The number of degrees selected should be no more than areneeded to differentiate adequately and fairly between all thejobs being rated.

    2. Each degree should be clearly defined in terms the workerscan understand.

    3. Avoid the use of ambiguous terms, e.g., strong skills,excellent.

    4. Definitions of degrees should be written in objective terms.

    5. In writing degree definitions, use examples as much aspossible.

    Values to the Entire

  • 8/8/2019 Compensation Course Sharing 401-20100328

    38/57

    Tuesday, December 14, 2010 38

    Values to the EntireSystem?1. The maximum number of points assigned is a fairly

    arbitrary judgment (500-3000 is common)

    2. The number must be large enough to allow sufficientdifferentiation among the jobs to be evaluated.

    3. If there is a very wide spread between the currentwages of the highest paid job and the lowest paid job,the maximum number of points will need to be higher

    4. If you choose more than one pay system, the numberof points or the actual factors themselves do not haveto be the same in each one.

    5. SUGGESTION /THUMB RULE: Have no fewer than1000 points and no more than 2000.

    Values to the Degree

  • 8/8/2019 Compensation Course Sharing 401-20100328

    39/57

    Tuesday, December 14, 2010 39

    Values to the DegreeLevels? First, determine the number of points for

    each main factor (e.g., 2000 total pointsfor the system would result in 200 pointsfor a factor weighted at 10%). Then use The straight-line method, which simply

    takes the maximum points for a given factorand divides it by the number of degrees. Note:this method assumes that the degrees should

    be viewed as equidistant from each other

  • 8/8/2019 Compensation Course Sharing 401-20100328

    40/57

    Tuesday, December 14, 2010 40

    Position: Engineering Manager

    Grade: 7

    MAXIMUMFACTOR

    POINTS FACTOR JE Points

    DEGREE

    LEVEL

    FACTOR

    WEIGHTS

    250 Communication & Interpersonal Skills 250 4 10%

    250 Education & Training 250 5 10%

    500 Problem Solving & Decision Making 400 4 20%500 Responsibility & Accountability 500 4 20%

    250 Specialized Knowledge & Application 200 4 10%

    250 Supervision & Leadership 250 4 10%

    125 Internal Impact 125 3 5%

    125 External Impact 75 1 5%

    125 Planning & Organizing 125 4 5%125 Innovation 90 2 5%

    2500 2265 100%

    Values to the Degree

  • 8/8/2019 Compensation Course Sharing 401-20100328

    41/57

    Tuesday, December 14, 2010 41

    Values to the DegreeLevels?

    Or the accelerating method, where differences indegrees are seen as greater as you move up in thatfactor, and so the point differences reflect that jump,e.g., 27, 80, 160, 267, 400

    Or the decelerating method,where differences indegrees are seen as smaller as you move up in thatfactor, and so the point differences reflect it, e.g., 133,240, 320, 373, 400

    Rememberthe highest level of a factor is alwaysassigned the full number of points allocated to thatfactor, and the lowest level of a factor has to have somepoints assigned to it, i.e., 0 points is not permitted!

  • 8/8/2019 Compensation Course Sharing 401-20100328

    42/57

    Anatomy of a PayStructure

    Pay Grades, elements,width

    Factors Affecting Pay

  • 8/8/2019 Compensation Course Sharing 401-20100328

    43/57

    Tuesday, December 14, 2010 43

    Factors Affecting PayStructures

    Corporate culture and value

    Management Philosophy

    External Economic Environment

    External Socio-political environment

    (Unions)

    Anatomy of a Pay

  • 8/8/2019 Compensation Course Sharing 401-20100328

    44/57

    Tuesday, December 14, 2010 44

    Anatomy of a Paystructure Pay Structure consists of a series of

    Pay Ranges, or grades, each with aminimum and maximum pay rate

    Pay Range - Has a minimum pay value,maximum pay value and a midpoint

    Midpoint of a range represents thecompetitive market value for the job orgroup of jobs.

  • 8/8/2019 Compensation Course Sharing 401-20100328

    45/57

    Tuesday, December 14, 2010 45

    Market Pricing Comparing salaries w.r.t the market salaries

    for the same role/s

  • 8/8/2019 Compensation Course Sharing 401-20100328

    46/57

    Tuesday, December 14, 2010 46

    Range Spread

    Difference between maximum and

    minimum pay value

    - Usually expressed as a % of the diff. betthe max and min divided by the minimum

  • 8/8/2019 Compensation Course Sharing 401-20100328

    47/57

    Tuesday, December 14, 2010 47

    Anatomy of a Pay structure

    Spread on either side of midpoint :

    Midpoint Minimum Maximum Midpoint Minimum Midpoint

    Midpoint = Max + Min

    2

  • 8/8/2019 Compensation Course Sharing 401-20100328

    48/57

    Tuesday, December 14, 2010 48

    Minimum Midpoint Maximum

    200000 350000 612500

    Range Spread (Width) = 206 %

    -75%

    75%

    Example Use 50% Range

  • 8/8/2019 Compensation Course Sharing 401-20100328

    49/57

    Tuesday, December 14, 2010 49

    Example Use 50% RangeSpread

    Using A 50% Range Spread :

    Maximum = Minimum*(1+Range Spread)

    Midpoint = Max + Min

    2

  • 8/8/2019 Compensation Course Sharing 401-20100328

    50/57

    Tuesday, December 14, 2010 50

    Range Spread

    Vary based on level and sophistication of

    skills required for a given position

    Entry level positions (skills that are quickly

    mastered) have narrower pay ranges

    Managerial positions will have broader pay

    ranges

  • 8/8/2019 Compensation Course Sharing 401-20100328

    51/57

    Tuesday, December 14, 2010 51

    Typical Range Spreads

    20 25 % - Lower-level service, production

    30 40 % - clerical, technical

    40 50 % - professional, administrative,

    middle management

    These range spreads have reached 300% ormore with Broad banding

  • 8/8/2019 Compensation Course Sharing 401-20100328

    52/57

    Tuesday, December 14, 2010 52

    Compa - Ratios A Statistic that expresses the

    relationship between base salary andthe midpoint, or between the midpointand the market average

    Compa-Ratio = Base Salary

    Midpoint

    Most companies strive to have the overallworkforce paid at or around a compa-ratioof 100 %

  • 8/8/2019 Compensation Course Sharing 401-20100328

    53/57

    Tuesday, December 14, 2010 53

    Compa - Ratios

    Individual C-R vary according to

    how long the individual has been in the

    job Previous work experience

    Job performance

  • 8/8/2019 Compensation Course Sharing 401-20100328

    54/57

    Tuesday, December 14, 2010 54

    Compa - Ratios

    22500

    25000

    90%

    25000

    25000

    100%

    27500

    25000

    110%

    25000

    25000

    100%

    24500

    Mkt Av

    25000

    Mkt Av

    98%

    Person 1 Person 3AveragePerson 2Base Salary

    Midpoint

    Compa-Ratio

    Base SalaryMidpoint

    Base SalaryMidpoint

  • 8/8/2019 Compensation Course Sharing 401-20100328

    55/57

    Tuesday, December 14, 2010 55

    Market Saurveys

    Standard vs. Custom

    Apples to Apples comparison

  • 8/8/2019 Compensation Course Sharing 401-20100328

    56/57

    Tuesday, December 14, 2010 56

    Range Penetration

    Range Penetration = Incumbent salary Range Minimum

    Range Maximum Range Minimum

    Refers to how far into the range aparticular individuals salary haspenetrated

    It is a measure of penetration in the range

  • 8/8/2019 Compensation Course Sharing 401-20100328

    57/57

    Tuesday December 14 2010 57

    ReviewMercersJob-MatchingGuide

    Reviewall JobDescriptions astheyrelate toRB

    Match eachcore job of RBwith the jobsgiven in theMercer list.

    Determine thecore levelusing thevariationsfrom corelevel table ortheaccompanyingdecision tree

    Establish AllCore levels

    Matchremainingroles in RBwith theadditional joblist provided

    by Mercer.

    Determine thecore levelusing the

    variations fromcore level tableor theaccompanyingdecision tree

    Preparation

    Match CoreJobs

    Match AddlMercer Jobs

    Submit Data

    Complete thedata inputsheet.

    Instead of a

    representativeposition foreach job,provide a minof 5-10 jobholder data.

    Submit the jobdata sheet toMercer