comparative study of “first mile” and “first inch ... · • the indonesian example – dr...

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Comparative study of “first mile” and “first inch” Comparative study of “first mile” and “first inch” technology in different low density contexts technology in different low density contexts . . IUNDP/APC Workshop 6 IUNDP/APC Workshop 6 - - 8 November 8 November 2006 2006 Chris Morris African Advanced Institute for Information & Communications Technology (AAIICT)

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Page 1: Comparative study of “first mile” and “first inch ... · • The Indonesian example – Dr Onno Purbo ... B W Nessie Knight Hospital Cluster Base ... Wireless Network Types

Comparative study of “first mile” and “first inch” Comparative study of “first mile” and “first inch”

technology in different low density contextstechnology in different low density contexts . .

IUNDP/APC Workshop 6IUNDP/APC Workshop 6 --8 November8 November 20062006

Chris MorrisAfrican Advanced Institute for Information & Communications Technology (AAIICT)

Page 2: Comparative study of “first mile” and “first inch ... · • The Indonesian example – Dr Onno Purbo ... B W Nessie Knight Hospital Cluster Base ... Wireless Network Types

OverviewOverview

• Access in South Africa• The Challenge• The FMFI Philosophy• FMFI Projects – Overview• FMFI Projects – Technical• Technical Development• Challenges and Next Steps• Conclusions

Page 3: Comparative study of “first mile” and “first inch ... · • The Indonesian example – Dr Onno Purbo ... B W Nessie Knight Hospital Cluster Base ... Wireless Network Types

Access to Access to ICTsICTs in South Africain South Africa

• South African market $ 7 billion• Unequal distribution• Fixed lines @ 25 per 100 households

• Benchmark 50 per 100 lower-middle income households internationally

• 19 m cell phones• Poor broadband access

• ITU 2003 comparative study for e-commerce

Page 4: Comparative study of “first mile” and “first inch ... · • The Indonesian example – Dr Onno Purbo ... B W Nessie Knight Hospital Cluster Base ... Wireless Network Types

The ChallengeThe Challenge

• How can rural communities overcome weaknesses in regulatory policy by implementing innovative, low-cost connectivity solutions in order to promote sustainable development?

• “…we have to ensure that as many of our people as possible master modern technologies and integrate them in their social activities, including education, delivery of services and economic activity. This relates in particular to communication and information technology.” (President Thabo Mbeki, SA National R&D Strategy, January 2002)

• “The AAllCT will undertake world-class, needs-based and applied research in ICTs, leading to development and innovation-for the-benefit-of the economy, to advance the quality of life of all South Africans and advancement of the region as a whole …”

Page 5: Comparative study of “first mile” and “first inch ... · • The Indonesian example – Dr Onno Purbo ... B W Nessie Knight Hospital Cluster Base ... Wireless Network Types

The “first mile first inch” PhilosophyThe “first mile first inch” Philosophy

• A different mindset – put end-user first, empower communities, create new demand for ICTs

• The Indonesian example – Dr Onno Purbo• Vision

• “To have social and technical innovation on service delivery models in different contexts of communities with low-density telecommunications.”

Page 6: Comparative study of “first mile” and “first inch ... · • The Indonesian example – Dr Onno Purbo ... B W Nessie Knight Hospital Cluster Base ... Wireless Network Types

Definitions: “first mile & first inch”Definitions: “first mile & first inch”Upstream\Backbone

Internet

ISP

ISP

Local Provider

First Mile First Inch

Internet ISP

PSTN

Satellite ISP

Wireless Link

Wired Link

Page 7: Comparative study of “first mile” and “first inch ... · • The Indonesian example – Dr Onno Purbo ... B W Nessie Knight Hospital Cluster Base ... Wireless Network Types

FMFI Projects & PartnersFMFI Projects & Partners

• Paradigm shift from traditional “last mile” & “last inch” thinking

• Nine project partners, Ten implementation sub-projects

• Implementation of innovative first mile technology solutions

• Research of social issues, the user interface and the context of the first inch

• Establishment of a network of regional researchers

MozambiqueMozambique

AngolaAngola

South AfricaSouth Africa

Angonet(Huambo)

Mesh (Whiteriver)

CSIR Telehealth(Eastern Cape)

UCT/UWC (Eastern Cape)

CSIR HLT (Openphone)

Translate.org (HTML Pub)

Tshwane PLC (Rooiwal)

SchoolNet Mozambique (Inhambane)

CIUEM (Maputo)

UCM (Pemba)

Page 8: Comparative study of “first mile” and “first inch ... · • The Indonesian example – Dr Onno Purbo ... B W Nessie Knight Hospital Cluster Base ... Wireless Network Types

FMFI ProjectsFMFI Projects

• Assist the repatriation of displaced families and communities through the use of internet over VSAT and WiFi networks in war torn Huambo in Angola

• Equip tele-centres with voice mail boxes for voice and or pictures of lovedones for improving sustainability of telecentres in Maputo

• Connect rural teachers in Pemba and Chiure districts in Cabo Delgado Province to their tutors at the Catholic University of Mozambique, Pemba

• Improve communication between doctors, health workers and clinic sisters in the Eastern Cape and Mpumalanga provinces of South Africa

• Improve education in remote parts of Namibia by providing internet access to schools using WiFi technologies, refurbished PCs and open source software

• Use Human Language Technologies to create an authoring environment for a telephone-based information systems at tele-centres (Open Phone).

Page 9: Comparative study of “first mile” and “first inch ... · • The Indonesian example – Dr Onno Purbo ... B W Nessie Knight Hospital Cluster Base ... Wireless Network Types

IndicatorsIndicators

• Changed behaviour in the use of ICTs – how the use of ICTs has changed community life

• Cost and benefits of solutions – to quantify what is meant by low cost connectivity

• Scalability and replicability of technologies – the viability of rolling out the solution

• Influence on policy and regulation – demonstration of project benefits to the regulator

Page 10: Comparative study of “first mile” and “first inch ... · • The Indonesian example – Dr Onno Purbo ... B W Nessie Knight Hospital Cluster Base ... Wireless Network Types

OverviewOverview

• Access in South Africa• The Challenge• The FMFI Philosophy• FMFI Projects – Overview• FMFI Projects – Technical• Technical Development• Challenges and Next Steps• Conclusions

Page 11: Comparative study of “first mile” and “first inch ... · • The Indonesian example – Dr Onno Purbo ... B W Nessie Knight Hospital Cluster Base ... Wireless Network Types

TsilitwaTsilitwa project: Eastern Cape, SAproject: Eastern Cape, SA

Page 12: Comparative study of “first mile” and “first inch ... · • The Indonesian example – Dr Onno Purbo ... B W Nessie Knight Hospital Cluster Base ... Wireless Network Types

Rural Health Network ConceptRural Health Network Concept

Bi-directional Links

VSAT

Shared BWShared

BW

Nessie Knight Hospital

Cluster Base

Via Wireless (802.11b/g) or other

First Mile Technology

Kalankomo Clinic

Tsilitwa Clinic

Clinic II

Clinic III

Health Centre Cluster BaseClinic I

Clinic II

Clinic III

DoH / UNITRA / Other

Government Health Link

Page 13: Comparative study of “first mile” and “first inch ... · • The Indonesian example – Dr Onno Purbo ... B W Nessie Knight Hospital Cluster Base ... Wireless Network Types

TsilitwaTsilitwa Wireless NetworkWireless Network

Nessie Knight Hospital

KalankomoClinic

TsilitwaClinic

Guru Clinic

Mahlungulu Clinic

Page 14: Comparative study of “first mile” and “first inch ... · • The Indonesian example – Dr Onno Purbo ... B W Nessie Knight Hospital Cluster Base ... Wireless Network Types

ApplicationsApplications

Send site

Receive site

Tele-Consultation Tele-dermatology

Page 15: Comparative study of “first mile” and “first inch ... · • The Indonesian example – Dr Onno Purbo ... B W Nessie Knight Hospital Cluster Base ... Wireless Network Types

Wireless Network TypesWireless Network Types

• “Hub-and-spoke” wireless systems connect users with line-of-sight antennas to a centrally-located broadcast tower. Clients who cannot see the hub from their building cannot join the network

• Mesh wireless systems offer multiple points of connection to the network and no central tower. Mesh users can bypass obstacles like hills and trees by using different signal paths

Page 16: Comparative study of “first mile” and “first inch ... · • The Indonesian example – Dr Onno Purbo ... B W Nessie Knight Hospital Cluster Base ... Wireless Network Types

Mesh NetworksMesh Networks

• Self-forming, self-healing and self-routing

• No large masts typical of a hub and spoke architecture

• Adding subscribers increases coverage and robustness

• Omni directional antennas simplify installation, maintenance and reconfiguration

Page 17: Comparative study of “first mile” and “first inch ... · • The Indonesian example – Dr Onno Purbo ... B W Nessie Knight Hospital Cluster Base ... Wireless Network Types

MpumalangaMpumalanga Mesh Network, Mesh Network, PeablesPeablesValley, White RiverValley, White River

Internet

PC2

PC1

Sentech VSAT

WiFi NODE ACTS

US AIDWIFI NODE FARM 1

WIFI NODE SCHOOL - JERUSALEM

WIFI NODE PUBLIC CLINICWIFI NODE SCHOOL 2

WIFI NODE FARM 2

WIFI NODE FARM 3

HubMesh Server

ACTS CLINIC

HUBSCHOOL LAB SERVER

WIFI NODE SCHOOL 1

LAB PC1

LAB PC 2

LAB PC 3

LAB PC X

WiFi NODE PETRA WIFI NODE HOSPICE

PC2

PC1

Hub

First stage rollout

Second stage rollout

Third stage rollout

Page 18: Comparative study of “first mile” and “first inch ... · • The Indonesian example – Dr Onno Purbo ... B W Nessie Knight Hospital Cluster Base ... Wireless Network Types

What is PLC?What is PLC?

• Uses existing optical fibre and copper wire to provide telephone and internet connections to homes and businesses

• Makes it possible to communicate through the power outlets in each room of the home or business

Page 19: Comparative study of “first mile” and “first inch ... · • The Indonesian example – Dr Onno Purbo ... B W Nessie Knight Hospital Cluster Base ... Wireless Network Types

Power Line Interface Device

Located In Home

High Voltage Medium Voltage Low Voltage

LV Distribution Transformer

PowerGeneration

Plant

Substation

AggregationPoint

InternetInternet

~ MVolts ~ 1kVolts to 40 kVolts ~ 120/240 Volts

CouplerCoupler

Backhaul Point

(Gateway)

ACCESS BPL

BPL signals are extracted here & converted into/from traditional communication packets for appropriate communication direction

In some Access implementations,these physical links are replaced by wireless links

Page 20: Comparative study of “first mile” and “first inch ... · • The Indonesian example – Dr Onno Purbo ... B W Nessie Knight Hospital Cluster Base ... Wireless Network Types

PLC Network PLC Network Schneider ElectricSchneider Electric

Page 21: Comparative study of “first mile” and “first inch ... · • The Indonesian example – Dr Onno Purbo ... B W Nessie Knight Hospital Cluster Base ... Wireless Network Types

Technical DevelopmentTechnical Development

Page 22: Comparative study of “first mile” and “first inch ... · • The Indonesian example – Dr Onno Purbo ... B W Nessie Knight Hospital Cluster Base ... Wireless Network Types

OpenPhoneOpenPhone

• OpenPhone is an open source telephony based information dissemination environment.

• Address the significant African need related to the information empowerment of its people

• Human language technologies• HCI research• Social research• Open source principles

Page 23: Comparative study of “first mile” and “first inch ... · • The Indonesian example – Dr Onno Purbo ... B W Nessie Knight Hospital Cluster Base ... Wireless Network Types

OpenPhoneOpenPhone

Runtime Environment

Recoded promptsEnd user input

Workflowcomponent

Telephony infrastructure

Application Designer

Information User

Authoring tool

Page 24: Comparative study of “first mile” and “first inch ... · • The Indonesian example – Dr Onno Purbo ... B W Nessie Knight Hospital Cluster Base ... Wireless Network Types

Solution Solution –– Authoring toolAuthoring tool

• An information provider can design an information dissemination application using the authoring tool.

• The prompts for the various phases will be recorded.• The designer will be guided by the use of templates• Information users will access the designed solution by phoning a

(toll-free/sponsored) number.• Will listen to the voice prompts and interact with the system

entering requested key presses (DTMF/touchtone).

Application Designer

Page 25: Comparative study of “first mile” and “first inch ... · • The Indonesian example – Dr Onno Purbo ... B W Nessie Knight Hospital Cluster Base ... Wireless Network Types

TechnologyTechnology• Mobile devices: GSM phones,

multimedia/smart phones, Internet tablets • Wireless networks: GSM, 3G, WLAN

• Voice, speech and language technologies: speech interfaces, audio information systems etc.

• Social software: Mediawiki, blogs, Knowledge Building tools.

• Wikipedia: The Free Encyclopaedia.

Page 26: Comparative study of “first mile” and “first inch ... · • The Indonesian example – Dr Onno Purbo ... B W Nessie Knight Hospital Cluster Base ... Wireless Network Types

Pilot 1: Cornwall Hill CollegePilot 1: Cornwall Hill College

• The MobilEd platform was used to assist in a lesson re HIV/AIDS

• Students could get information via the MobilEd server and

• Contribute information back by adding voice clips with their contributions to existing articles.

Page 27: Comparative study of “first mile” and “first inch ... · • The Indonesian example – Dr Onno Purbo ... B W Nessie Knight Hospital Cluster Base ... Wireless Network Types

• A mobile audio wikipedia can be accessed by sending an SMS with a key word.

• The service calls back and plays the information, making use of text to speech conversion.

Pilot 1: Cornwall Hill CollegePilot 1: Cornwall Hill CollegeStage 1Stage 1

Page 28: Comparative study of “first mile” and “first inch ... · • The Indonesian example – Dr Onno Purbo ... B W Nessie Knight Hospital Cluster Base ... Wireless Network Types

• Learners could make their own audio castings on related topics.

• This information is added to the audio wikipedia for other people to listen to.

This resulted in a wonderful and exciting learning experience and the opportunity to

contribute to the knowledge society!

Pilot 1: Cornwall Hill CollegePilot 1: Cornwall Hill CollegeStage 2Stage 2

Page 29: Comparative study of “first mile” and “first inch ... · • The Indonesian example – Dr Onno Purbo ... B W Nessie Knight Hospital Cluster Base ... Wireless Network Types

OverviewOverview

• Access in South Africa• The Challenge• The FMFI Philosophy• FMFI Projects – Overview• FMFI Projects – Technical• Technical Development• Challenges and Next Steps• Conclusions

Page 30: Comparative study of “first mile” and “first inch ... · • The Indonesian example – Dr Onno Purbo ... B W Nessie Knight Hospital Cluster Base ... Wireless Network Types

Challenges and Next StepsChallenges and Next Steps

• Community ownership – “bottom-up” approach• Understanding the benefits of technology• Sustainability models• More research in understanding the human/technology

interface• Scalability and replicability• INFLUENCE

Page 31: Comparative study of “first mile” and “first inch ... · • The Indonesian example – Dr Onno Purbo ... B W Nessie Knight Hospital Cluster Base ... Wireless Network Types

ConclusionsConclusions

• Innovation is key to Africa• Empowering regulatory policy

• Health, education, community development

• Understand how people interact – not technology “push”• The journey• Publication 2006

Page 32: Comparative study of “first mile” and “first inch ... · • The Indonesian example – Dr Onno Purbo ... B W Nessie Knight Hospital Cluster Base ... Wireless Network Types

Thank YouThank You

Chris MorrisTel: +27 (0)12 841-2509Fax: +27 (0)12 841-4720

E-mail: [email protected]

URL: http://www.csir.co.za

URL: http://www.meraka.org.za