company profile and hie

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Page 1: Company Profile and HIE
Page 2: Company Profile and HIE

COMPANY OVERVIEW

Established in 2013, Aptus Pacific was built on the idea of connecting different groups together to bring more value to themselves. The word ‘Aptus’ itself in Latin means: connected, suitable, fitting. As such, the company is committed in creating connections between companies and other stakeholders, using technology that is suitable for each of them, to eventually create fitting platforms and communities that generate additional value for themselves.

Aptus Pacific Indonesia (API) provides a cloud engagement platform to enable organizations to securely connect, engage and collaborate with large, distributed communities of customers, business partners and suppliers. Our platform, created in collaboration with our business partners, allows organizations with complex external business relationships to create, streamline and automat external mission-critical business processes that involve the secure exchange of and access to critical information from multiple sources.

The cloud engagement platform is offered as a service, commonly referred to as Platform-as-a-Service (PaaS), and combines robust, cloud-based identity management, portal, data exchange, integration and custom application development capabilities. This can be integrated with on premise and hosted enterprise systems, as well as other cloud-based data sources, and can be deployed quickly, scaled to millions of users, and configured to address the customer’s specific organizational requirements, including workflow, content and branding.

The platform is delivered through industry-specific solutions that address external mission-critical business processes common to companies across our target industries. Currently API is focusing our solutions on two major industries: global automotive and healthcare industries, in which the secure sharing of complex and distributed data is of particular importance. We are planning to actively expand our platform to a wide range of industries that we believe have a significant opportunity to leverage our platform to enable mission-critical business processes and to improve collaboration with external parties such as customers, business partners and suppliers.

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BUSINESSES

Aptus Pacific provides solutions that connect your business to the most important people in your value chain, whether they are other businesses and business partners, suppliers, employees, or even employees in your business units. Leveraging cloud platforms with an emphasis in security, Aptus Pacific not only intends to be the forefront in integrated cloud technologies, but will also help your business get there.

Our comprehensive and integrated cloud platform consists of a suite of cloud-based technologies for creating highly-secure solutions that streamline and automate external mission-critical business processes between our customers and their key external constituents. Our solutions are typically deployed to enable the exchange of and access to critical information.

We market industry solutions that we believe address the most significant external challenges for organizations in a wide range of industries. Our solutions are designed for large, disparate organizations with complex external business relationships and highly-secure external business processes. These solutions are highly-scalable and flexible to meet the specific needs of our customers, including workflow, content and branding. The key benefits of our solutions for our customers include:

Secure access to critical information. Our platform provides simple, secure access to mission-critical information and applications at the moment of engagement through a common, branded interface; enabling secure, reliable communication and collaboration with key external audiences including customers, business partners and suppliers. Our cloud identity services layer enables organizations to simply and securely manage user identities across virtually any combination of customers, business partners, suppliers, external systems, cloud services and end-user groups. Our technology provides organizations with a centralized identity and access management platform for managing access to organizational information and applications for external constituents through a single, secure identity.

Comprehensive data integration. Our platform integrates with our customers’ existing enterprise systems, as well as with the systems and business processes of their customers, business partners, suppliers and other third parties, to provide a unified source of critical information.

Speed and agility. Our platform enables the rapid creation and deployment of new mission-critical business processes that can be

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configured to meet customer and industry-specific business requirements in order to support the development of timely new business models.

Mission-critical scalability and reliability. Our platform provides a high degree of scalability to support large transaction volumes, while maintaining the highest levels of performance and uptime required to support mission-critical processes.

Compliance. Our platform assists our customers with meeting regulatory compliance obligations governing access to, and sharing of, private and confidential information.

PLATFORM

Our cloud platform aims to make it easy for every end-user to engage with you. We offer cloud-based, on-demand connectivity and communication to organizations that require a highly flexible solution, without the cost, complexity and risk of information and application sharing. It is capable to connect organizations with all their relevant constituents on any location, protocol, platform or device. Our solution enables organizations to collaborate with every important audience, through a single user interface, by extending their business and their applications onto the platform.

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IDENTITY

Our Identity and Access Management Services handles the distribution of ID, password and access-level on a cloud-based system, with a focus on security and ease of maintenance. The goal is to efficiently reduce the cost and the effort on maintaining Identity information, and drastically reduce the burden of complex systems integration, the management of multiple IDs and passwords, time-consuming reporting, security rules enforcement and help desk administration. At the other hand, users can be easily administered with automated and configurable workflow management and provisioned to services, applications and content from sources across many sources.

DATA EXCHANGE SERVICES

Our data integration service layer automates business processes, improving time to market while reducing cost. The Data Exchange Services works across platforms with multiple data exchange options, providing organizations with a true enterprise-grade API gateway. Information are routed to end-users, whatever the origin of the data, and whatever the device on which the data is received. The solution allows rapid, secure and flexible integration, insulating organizations from the cost and complexity of changing document types, formats, communication protocols, network connections and system integration needs.

CUSTOM SOFTWARE DEVELOPMENT

We also offer multiple options to rapidly develop applications, standalone, on the cloud platform or develop custom interfaces integrate existing applications, to ensure that the organization's business can extend into the platform. We understand that some organizations may not be ready for some of the more advanced features of cloud platforms, and we are more than happy to meet them where their technology level is. This will ensure that the organizations remain flexible, even as the workforce, IT environment and business strategies evolve.

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SERVICES

We offer enabling services that include implementation, solution deployment and on-boarding. Implementation services typically consist of user migration, content migration, branding and configuration to support customer- specific workflows. Our services engagements typically occur in phases and can vary from a few weeks to several months depending on the scope and complexity of the solution. Our customers may choose to do much of this work in-house, through a third party, with us or with our partners. Our partners currently subcontract most of the consulting work through API, with resources being sent from the US for specialized contracts in the industry.

We maintain the data center and call center operations in Indonesia for our partners for sensitive data that may not leave Indonesia by regulation. Our data center is located in the only tier 4 facility just outside of Jakarta, and we maintain the operations of the Indonesian platform through monitoring and release management. The Indonesian call center operation supports our healthcare solution exclusively, with support being done by engineers experienced in implementation for customers.

We currently subcontract, and expect to continue to subcontract, portions of our software development work to our third-party development partners. We are actively building a network of third-party services organizations that serve as API resellers, sub-contractors or referrals.

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WHAT IS HIE ?

HIE (Health Information Exchange) allows for the storage and automated or manual distribution of clinical and administrative information. It is used extensively to facilitate and improve teamwork and communications across the entire healthcare spectrum. HIE is a tightly integrated component of our one platform. Not only for the healthcare industry, HIE is a one-stop solution for your company, whether it’s an automobile insurance, cargo insurance, life insurance, or even manufacturing especially when it involves several parties and users within your business, we are here to automate, make your business more efficient in terms of processing time, reduce the use of paper, information exchange between your internal and external organization.

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Almost everyone in insurance company at this moment is waiting to receive some requested information so they can do their job. Communications today are difficult to track, not integrated with our workflows and un-auditable. Using many communication transports such as the phone, fax, postal mail and proprietary web portals make communication oversight and staff interchangeability out of reach as best practices.

USE OF HEALTH INFORMATION EXCHANGE

HIE can be used to manage and track messages to or from organizations, whether they are using HIE or not. For facilities that are on HIE’s, every message sent to them appears in the application. If the facility is not yet online, you can still send them fax messages through HIE with an accompanying fax-back cover page. Use of the fax-back cover page causes any replies to be automatically routed as an electronic message to the appropriate client record. In either case, HIE securely streamlines all of your communications.

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Since HIE is a client-centric system, all items of work accomplished are associated with a client record. Whether you send a message, receive a reply, create a document, assign a task, or process an authorization, you must associate it to a client record. Each client record stores all of the client’s administrative information. Any document, whether electronic or handwritten, or any other information about a client can be placed in the client record and securely sent to recipients.

SECURE COMMUNICATION Automated or manual messages can be sent securely via HIE to a fax destination, to the HIE application, to the HIE Inbox or direct to an EMR or other application. Responses to faxed messages can automatically be converted to electronic messages with HIE’s built in bi-directional fax capability. Once information has been added to the patient record, HIE allows for the seamless sharing of the data across the community. Secure messaging between providers allows for ongoing collaboration among the patient’s care team. This sharing of information provides improved care coordination with all providers and health plans in the community.

In United States, HIPAA compliance and security are always a concern whenever patient records are being transmitted. HIE helps customers maintain

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their HIPAA compliance with solid security and an unalterable audit trail. Every message sent or received through HIE is logged AND date and time stamped. You can see when all messages were sent and for online messages when they were read and who read them. All messages are patient specific, meaning they are logged with and permanently stored in the patient record. You will always be able to see the complete message history in HIE as a record of all communications, whether online or faxed, is stored in the HIE audit trail. The data stored in HIE is secure and backed up several times a day.

INTERNAL WORKFLOW MANAGEMENT HIE allows you to access information and immediately integrate it into existing workflows. Information can be filtered on a per user basis to provide a customized view of client, messages, documents and tasks. You can also create customized rules that route information to appropriate administrators and provides email notifications based on certain triggering.events. HIE facilitates workflow through the use of worklists. A Worklist, like a case load, is a collection of client records that you are "working". Worklists are customizable and can be named based on business processes, locations, users, groups of users and more. Worklists also allow for users to cover one another in the event that someone is on vacation or not available. This ensures the work flows continue and records are not lost in the event of someone's absence.

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IMPORT CAPABILITIES

HIE ’s import capabilities eliminate the need for the manual processes of data entry and sending messages. For example, patient records can be automatically created with an HL7 feed from the practice management system or electronic medical record. A hospital may choose to automate the delivery of various types of clinical and administrative documentation and laboratory results to providers. Or, a Health Plan can use HIE to automate the claims attachment request / response process. Aptus provides flexible “any to any.messaging”..to.support.most.inbound.interfaces. Specifically formatted patient information can be uploaded into HIE reducing the need to manually enter patient records. This can be a one time or recurring process. Fax contacts can also be imported.

ELECTRONIC FORMS Custom forms can be designed by Aptus or created with a powerful forms designer within the application. The web-based forms designer supports multi-column and multi-section forms, field validation, auto-population, pop up calendars, drop down boxes, electronic and fax-back signature attesting, routing and many other features. eForms can be made available to the provider network or used for internal workflows. HIE also supports the integration of HL7, XML and other data feeds for even greater auto-population

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capabilities. Web services allow customers to map custom form field data directly back to in-house systems. Medicaid and most skilled facilities require a physician's signature for an approval request form to be valid. Depending on your workflows and practices, you can easily obtain and process these signatures for your HIE documents. The Forms Designer allows you to create signature areas that will appear at the bottom of your eForm. You may configure signature areas to match your user's signature workflows by choosing to leave a space for a handwritten signature or to auto-populate the signature field with a user name or electronic signature.

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CONTACT INFORMATION Fadlil Mahmud Solutions Consultant Tel +62 81 2924 9909 [email protected]

PT Aptus Pasifik Indonesia Jl Mampang Prapatan 70-72 Jakarta Selatan 12790 Tel +62 21 798 2933 F Fax +62 21 794 3458 www.aptuspacific.com