company presentation - servicestack · 2020-03-13 · 7 n a b o u t u s service stack technologies...
TRANSCRIPT
COMPANY PRESENTATION
AGENDA
A R E A TOPICS DURATION
INTRODUCTION OUR TEAM & ABOUT US 5 MINS
ABOUT PARTNERS, CAPABILITIES , DIFFERENTIATORS 5 MINS
COVERING SN LANDSCAPE - SERVICES COVERING SN LANDSCAPE - SERVICES 10 MINS
WHY SERVICE STACK TECHNOLOGIES
OUR SERVICES
10 MINS XCELARATORS – PRODUCTS @ STACK
TRAINING & CERTIF ICATIONS
INTRODUCTION & ABOUT US
C O R P O R A T E O V E R V I E W & T E A M
I N T R O D U C T I O N
MEET OUR TEAM
VIPIN KUMAR
Founding Partner and Managing Director of Service Stack
Technologies. Founding partner for Asamt Technology in
Amsterdam and Service Stack Tech Labs.
MUKUL KANT SHARMA
Founding Partner and Managing Director of Service Stack
Technologies. Founding partner for Asamt Technology in
Amsterdam and Service Stack Tech Labs.
A B O U T U S
COMPANY HISTORY
SERVICE STACK TECHNOLOGIES REGISTERED
2015 2016 2017
2016 2016
CRM & DCSM PRODUCTS BUILT FOR SN STORE
PARTNERS WITH VORTO STRATEGIC PARTNERSHIP WITH
REFLECT IT & SERVICENOW
PARTNERS WITH WIPRO
A B O U T U S
COMPANY HISTORY
2017 2018 2019
2017 2019
BRONZE TECHNOLOGY PARTNERS OF SERVICENOW
FIRST PRODUCT TO MAKE IT TO SERVICENOW STORE: TWITTER CHANNEL
FOR INCIDENT MANAGEMENT
PREMIER PARTNERS
TOPMOST ON DEVELOPMENT
MATURITY
CIO REVIEW: PROMISING TECHNOLOGY PARTNERS
7
MI
NI
MA
L
PR
ES
EN
TA
TI
ON
A B O U T U S
Service Stack Technologies is a premier partner for ServiceNow. We are one of the mostpreferred Sales, Service and Technology partners, having served many Fortune 500companies in almost the entire landscape of offerings on the ServiceNow platform. Our teamhas successfully implemented complex projects in Financial Services, Oil & Mining, Energy,Education, FMCG and ITES industry sectors.
We have developed many turnkey solutions, digitized business processes and are specialistsin implementations across the ServiceNow Landscape. With more than 60 years ofexperience, we have a strong hold on the knowledge and experience in technical andfunctional skills.
Our team has years of experience in designing and implementing ITSM, ITBM, ITOM, ITAM,GRC, HR, CMDB, CSM & UI/UX. As a technology partner, our custom-built applications areavailable on the ServiceNow app store which you can try out for free! We help simplify workand focus on addressing your problems by creating solutions in creative yet practical ways.
8
MI
NI
MA
L
PR
ES
EN
TA
TI
ON
A B O U T U S
INDUSTRIES
OIL & MININGFINANCIAL SERVICES/ BANKS
ITES ENERGY SECTORTRAVEL
OUR PRESENCE
I N D I A BENGALURU KOCHI PUNE
G L O B A L AMSTERDAM DENMARK
FMCGEDUCATION
LIST OF PARTNERS
A B O U T U S
11
MI
NI
MA
L
PR
ES
EN
TA
TI
ON
O U R D R I V E R S
EXPERIENCE DIFFERENTW E T H R I V E O N O U R P I L L A RS O F ST R E N G T H
WE HAVE BEEN WORKING ON SERVICENOW
PLATFORM SINCE ASPEN
SEASONED CONSULTING
PROBLEM SOLVING
DEDICATED SUPPORT
AGILE MINDSET
CERTIFIED RESOURCES
RICH EXPERIENCE
12
MI
NI
MA
L
PR
ES
EN
TA
TI
ON
A B O U T U S
COMPANY PROFILE
Rich product knowledge for Technical Implementation across multiple
toolset and across Industry Sectors
IMPLEMENTATION
Efficient System Design emphasising More Configuration and Less
Customisation
SYSTEM DESIGN
Adopt Best Practices from ITIL, BABOK Frameworks Instead of Adapting to
Operational Needs
BEST PRACTICES
Pre-fabricated Plug-n-Play Xcelerators to Deliver Faster Value
PLUG N PLAYS
Expertise in Migrating Customers from one ITSM toolset to another
MIGRATION
Sound Business Analysis Services on Requirements Gathering, Map Gap
Analysis and Functional Design
BUSINESS ANALYSIS
YEARS OF CONSULTANCY
A B O U T U S
FIGURES WE ARE PROUD OF
CERTIFICATIONS SERVICENOWIMPLEMENTATIONS
APPS DEVELOPED
DAYS FOR ITSMTO GO LIVE
CSAT SCORE
60 +60 +
60 +
10 +21
9.7
A B O U T U S
FIGURES WE ARE PROUD OF
A B O U T U S
OUR BELIEFS
OUR CORE VALUES
TRANSPARENT ETHICAL
RESPONSIBLE HONEST
WHY SERVICE STACK
D R I N K S O M E C O F F E E T O O !
IT
• ITSM
• ITOM
• ITBM
• ITAM
•SEC OPS
•GRC
EMPLOYEES
•HRSD
• ITSM
CUSTOMERS
•CSM
• INTELLEGENT APPS
•VIRTUAL AGENT
SERVICE NOW IMPLEMENTATION LANDSCAPE
O U R S E R V I C E S
18
MI
NI
MA
L
PR
ES
EN
TA
TI
ON
OUR SECRET RECIPIE
USE OF XCELERATORS =
REDUCING IMPLEMENTATION TIME
HUGE MONETARY SAVINGS
MORE TIME TO MARKET YOUR PRODUCT
SUPER FAST IMPLEMENTATION
80% REDUCTION IN MAN HOURS
HIGHLY AUTOMATED
O U R S E R V I C E S
ATF - AUTOMATED TESTING FRAMWORK
TRAINING & CONSULTING
TRAINING CERTIF ICATION SERV ICES
P ROG RAMME MAN AG EMEN T
P ROJ EC T MANAG EMENT
D IG IT IZ ING BUSINESS P ROCESS
P ROD UC T EVALUATION
TRAINING &
CONSULTING
G D P R AND COMP LIANCE
O U R S E R V I C E S
WHAT WE ALSO DO
TIPA SERV ICES
ASSESSMENT SERV ICES
P ROCESS OP TIMISATION
PRODUCTS
1 2
9 10
12
8
6
11
13
5
43
7
1 AMOM- ASSET MANAGEMENT ON THE MOVE
2 DOCUMENT MANAGEMENT SYSTEM
3 SUPPLIER INVOICE PORTAL
4 VENDOR OBLIGATION MANAGEMENT
5 TWITTER INTEGRATION
6 VORTO CRM
7 GDPR XCELARATOR
8 VORTO DCSM
9 CATALOG EXCEL AUTOMATION
10 SMART CITY
11 YAMMER INTEGRATION
12 UI/UX EXPERTISE
13
14
CIF- CLOUD INTEGRATION FRAMEWORK
TRADE SETTLEMENT ENGINE
O U R P R O D U C T S
SMART PRODUCTSDESIGNED FOR YOU
14
Platform that
APPLICATIONS BUILT ON AND CERTIFIED BY SERVICE NOW
TWITTER INTEGRATION
O U R S E R V I C E S
Sales, Services, Technology, Service Provider Partnership with SN
22
MI
NI
MA
L
PR
ES
EN
TA
TI
ON
ASSET MANAGEMENT ON THE MOVEORGANISE, TRACK, AND MAINTAIN
YOUR ASSETS
P R O D U C T S
MANAGE, MONITOR AND MAINTAIN ALL ASSETS WITHIN THE ORGANIZATION WITH A SIMPLE TOUCH ON THE PORTAL AND PHONE.
23
MI
NI
MA
L
PR
ES
EN
TA
TI
ON
TWITTER INTEGRATION
REPORT YOUR ISSUE INSTANTLY WITH
YOUR TWITTER DIRECT MESSAGE
P R O D U C T S
YAMMER INTEGRATION
WHEN EFFECTIVE AND TIMELY INFORMATION
BROADCAST IS MISSION CRITICAL TO
BUSINESS CONTINUITY
P R O D U C T S
SUPPLIER INVOICE PORTAL
TRACK YOUR INVOICES SMARTLY
P R O D U C T S
CATALOG EXCEL AUTOMATION
CREATING CATALOGS WITHIN SECONDS
P R O D U C T S
WOW UI / UX FOR A GREAT SERVICENOW EXPERIENCE
P R O D U C T S
O U R W O R K
BUILDING SOLUTIONS FOR A REASON
INVOICE VOLUME 67,00,000
VENDORS ONBOARDED 3,700+
SUPPLIER INVOICE PORTAL
CLOUD INTEGRATION FRAMEWORKCATALOG EXCEL
AUTOMATION
NO. OF IMPLEMENTATIONS 10+
PERSON HOURS SAVED 2,000+
TOTAL SAVINGS $40,000+
PERSON DAYS SAVED 300
DOLLARS SAVED $100,000
A B O U T U S
TESTIMONIALS
Service Stack has deep experience underpinned by dedicated
professionalism – I cannot over emphasize on how much value the
team can bring, and I recommend them highly.
DIRECTOR, GLOBAL CONSULTING FIRM
We engaged with Service Stack to develop the portal for our flagship
product. The Service Stack team did an excellent job by providing
various UX design options, ServiceNow widgets and helped us solve
some very complicated integration challenges. The delivery
deadlines were very stringent, and their team put in extra hours to
meet them. The product came out very well and helped us increase
our market share.
SENIOR DIRECTOR, GLOBAL RESEARCH AND ADVISORY COMPANY
I have observed the quality, effectiveness and the customer value
orientation from Service Stack Technologies during their work as lead
architects on the implementation of a ServiceNow platform. I
experienced how deep technical knowledge topped with a customer
focused approach made a big difference. I give Service Stack my very
best recommendations.
DIRECTOR, GLOBAL CONSULTING FIRM
02 03
01
T R A I N I N G S
TRAININGS BY TOP INDUSTRY EXPERTS
ITIL COBIT TIPA PRINCE2
A GREAT DIGITAL TRANSFORMATION
BEGINS WITH GREATIT EXPERIENCE
E X P E R I E N C E D I F F E R E N T
ENGAGEMENT MODELS
SIMPLIFYING WORK
D R I N K S O M E C O F F E E !
www.servicestack.io [email protected] +91 20 6627 9647
GET IN TOUCH
809, World Trade Center, Tower No. 2, Kharadi, Pune, Maharashtra – 411014