Company Position Person Profile

Redlands, CA

General Manager/COO

Our mission is to make Redlands Country Club a club that is viewed by its members as a great place to belong, by its employees as a rewarding place to work, and by the community as a desirable club to join.

Redlands Country Club is the oldest member owned country club in the West. Established in 1896, the 18-hole Championship golf course is considered one of the finest in Southern California. It is beautifully landscaped with mature oak trees and is nestled in the hills of Redlands with panoramic views of the surrounding mountains. In January, the Club opened a state-of-the-art Short Game Practice facility, designed by world- famous golf pro Dave Stockton, enhancing the outstanding golf experience at Redlands Country Club. The opening event featured Mr. Stockton and his sons, Dave Jr. and Ron, presenting the first golf clinic at the grounds.

The newly renovated clubhouse offers outstanding facilities for business and social entertainment. Whether members are looking for the elegant ambiance of the Oak Room, the relaxed atmosphere of the Embers Bar & Grill, or the family appeal in the Trophy Room there are options for everyone. A new 5,000 bottle Wine Cellar and expanded patio seating are currently under construction aimed at enhancing the membership experience.

Redlands Country Club offers a wide variety of social functions including all the major holidays. They are proud to host a Valentines Dinner, an Easter buffet, Mothers Day buffet, 4th of July event, Thanksgiving Feast, Childrens Holiday Party and New Years Eve celebration. These holiday events are combined with in house social functions to provide an exciting entertainment venue for members, their families and friends.

Aside from the holiday events, members and their guests also enjoy a variety of dining experiences at the club with favorites like comedy nights; wine dinners and wine events; the annual Presidents Ball, and many other themed social events.

There are two tennis courts and a fitness center at Redlands Country Club as well.

The Community

Redlands, California, the home of the University of Redlands, is a city named for its rich, red soil and famous for its lush citrus groves and temperate climate. Redlands is located halfway between Los Angeles and Palm Springs in the shadow of Southern California's highest peaks.

Redlands, though emerging as a regional leader, boasts small-town charm, a commitment to education at all levels, a community of service to others, environmental preservation and sustainability, historic preservation, and a passion for the arts. Redlands is a short drive from the best that Southern California has to offer. The City of Redlands is considered the Jewel of the Inland Empire.

Please visit the website at: www.redlandscountryclub.com.

Club Facts:

Number of Members: 356

Gross Dollar Volume: $4,550,000

Food & Beverage Revenue: $1,970,000

Rounds of Golf: 30,300

Position Description

The General Manager/Chief Operating Officer (GM/COO) has responsibility for the day-to-day administration and operations of Redlands Country Club. The GM/COO is responsible for the creation and implementation of all service standards and processes while providing respectful, engaged and supportive leadership for key managers and staff at the Club.

A primary objective is for the GM/COO to be the visible face of the Club, and to ensure that the goals and objectives are defined, understood, evaluated and implemented on a continuous basis, to meet the expectations of the membership as defined by the Board of Directors in concert with the GM/COO.

It is intended that the GM/COO provide continuity for the Club and provide executive leadership to all areas of the operation, including to the Board and Committees, who govern and advise, respectively. The expectation is that the GM/COO will provide reflective and visionary leadership to the Board of Directors and other constituencies, recognizing and proactively anticipating trends and relevant impacts to the club.

Candidate Qualifications & Experience

The Club is looking for someone with a sincere intuitive desire and ability to be visible with a purpose throughout all aspects of the club knowing where and when to be available and accessible to members.

The ideal candidate will have 5-7 years of progressive General Manager experience at a similar full-service quality country club. The ideal candidate will possess exceptional financial and budgeting acumen. Demonstrated skills in food and beverage operations and quality are essential.

The candidate must have a proven record of strong operational management skills and will have an impeccable career path ensuring the highest standards of operation and attention to detail. The ideal candidate will have detailed knowledge of all areas of operation including agronomy and course maintenance protocols.

The ideal candidate will be a dedicated team leader and will provide leadership and guidance to an established and loyal group of department heads and employees. He/She must have excellent marketing skills and a proven record of membership recruitment, satisfaction and interaction.

He/She must possess the ability to work well with the Board and Committees providing visionary leadership and sound guidance. Honesty, integrity, visibility, creativity and energy are of the utmost importance to this membership, along with outstanding interpersonal and communication skills.

The successful candidate will possess sound business acumen as well as the energy and desire to interact with the membership on a professional and hospitable level. The successful candidate will have a reputation as a team leader and mentor to the employees. All department heads report to the general manager. This candidate must possess the utmost of integrity and moral values and manage with a respectful style.

Long range and Strategic planning skills are considered very valuable. The candidate should be active and well respected in his or her local and national CMAA organization.

Ideally, the candidate will appreciate the game of golf and have a reasonable level of playability.

A college degree and the CCM designations are preferred.

This position is available immediately.

Salary: Open and commensurate with qualifications and experience. The Club, along with the typical CMAA benefits, offers a competitive benefits & bonus package.

Inquiries:

Interested candidates should submit resumes and a thoughtful, detailed cover letter outlining ones alignment with the above noted qualifications and expectations for the position. Those documents should be saved and emailed in Word or PDF format (save as Last Name, First Name Resume and Last Name, First Name Cover Letter respectively) to:

Nan Fisher: nan@kopplinandkuebler.com

Redlands Country Club

Confidential45/27/13

Lead Partner on this search:

Richard M. Kopplin, Partner

Kopplin & Kuebler, LLC

480-443-9102 (Office) - Arizona

Farmington Country Club

Confidential45/27/13