company analysis i
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Company Analysis
What is Corporate success and howshould it be measured ?
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Corporate Success
Size ?
Sales ?
Market share ? Stock exchange value ?
ROI ?
Growth ? P/E ratio ?
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Added Value
The key measure of corporate success isadded value :
The difference between a firms output
and the cost of its inputs.
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Value addition is measurable
Microsoft Corporation, Added ( US $ Millions),1992
Value of output 2750
Wages and salaries 400
Cost of capital employed 50
Cost of materials 1650
Total input 2100
Added Value 650
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Who is interested in the Companys
success ?
Employees / present and prospective
Investors
Customers
Competitors
Suppliers
Analysts / Business professionals
Government Agencies
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Corporate successes
The key lesson from histories of Corporatesuccesses is that corporate success isbased on an effective match between afirms external relationships and its
distinctive capabilities.
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Foundations of Success
Disney
BMW
Honda
Microsoft
All the above firms identified their distinctive
capabilities, selected the markets best
suited to their strengths, and built effective
competitive strategies to exploit them. All these companies
were adept at adding value.
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Example of failure
IBM with the most rewarding distinctivecapabilities ever enjoyed by anycorporation, saw its markets develop in away that steadily diminished the value ofthe competitive advantages it derived from
them.
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Marketing Strategy
No Marketing strategy is possiblewithout reference to the overall planningof a company.
Corporate plans
Functional Plans e.g.
marketing
Sub Functional Plans e.g. SalesAdvertisin etc.
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Development of a marketing
strategy All strategy formations impact on each other.
Selection of a target market and developing amarketing mix are inter-related.
Both parts of a marketing strategy must bedecided together.
Strategies must be evaluated against the
companys objectives not versus alternatetarget markets or alternate marketing mixes.
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The Company Vision and Mission
While a company is continually adapting toit competitive environment certain coreideals remain relatively steady and guide
its strategic decision making process.
These unchanging ideals form theBusiness Vision and are expressed in thecompany Mission statement.
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The mission statement helps to set thecourse but needs to translate itself intomore specific objectives which must ofcourse be consonant with the missionstatement.
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The Mission statement
Communicates the firms core ideology and
visionary goals and generally consists of thefollowing three components:
a) Core Values to which the firm is committed
b) Core purpose of the firm
c) Visionary goals the firm will pursue to achieveits mission
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The companys mission
statement
Fred Smith wanted to deliver mail anywhere in the US before 10.30 am. This was his
Vision.
Fedex states as its mission statement People, Service, Profit.
The core philosophy that governs every activity at FedEx Express is
People-Service-Profit (PSP): Take care of our people; they in turn
will deliver impeccable service demanded by our customers, who will
reward us with the profitability necessary to secure our future.
People-Service-Profit: These three words are the very foundation of FedEx
Express.
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Mission statements
Infosys :
To achieve our objectives in an environment of
fairness, honesty and courtesy towards ourclients, employees, vendors and society at large.
eBay
We help people trade practically anything onearth. We will continue to enhance the onlinetrading experience of all.
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Purpose of the Mission statement
These are developed to share withmanagers, employees, and customers. It
gives them a shared sense of purpose,direction and opportunity. It guidesgeographically separated employees to
work independently and yet collectivelytowards a single goal.
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Mission statements: Ideally threemajor characteristics
1. Limited number of goals
2. Stress the companies major policies andvalues
3. Define the major competitive spheres inwhich the company will work.
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The three basic objectives ofcompanies
1. Engaged in specific activities performinga socially and economically usefulfunction.
1. Developing an organization to carry onbusiness and implement strategies.
1. Earn enough profit to survive and to grow
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Company Objectives should lead toMarketing Objectives
Company objectives guide managers in searchingand evaluating opportunities and later planningmarketing strategies.
Particular marketing objectives must be set within the
framework of larger company objectives
Thus the hierarchy of objectives moves fromcompany objectives down to marketing departmentobjectives
For each marketing strategy firms need objectives foreach of the 4 Ps as well as more detailed objectiveswithin each of these areas.
C t
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Corporate
Involves applying
business planning to
different units
Business
Involves other
resources required for
identified markets
Mkting.
Based on
Markets/Custo
mers/Products
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Marketing Planning within theCorporate cycle
Corporate Financial Objectives
Management Audit
Objective and Strategy Planning
Functional Plans
(including Marketing Plan)
Corporate Plans
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The Marketing Plan
The Marketing Plan is a written statementof marketing strategy and gives timerelated details
It is necessary to know what needs to bedone and fills out the marketing strategy.
It is a guide to implementation and control
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Need for a Marketing Plan
It ensures the coordination of allactivities in the marketing function andsees that all individual effortscomplement each other.
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Broad Components of aMarketing Plan
A)
The Marketing Mix offered
Target Market
For How Long ?
B) Co. resources ( shown as cost ) neededmonthly/qtly
C) Results Expected ( Sales /Profits / CustomerService/ Control Procedures)
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Stages in a Marketing Plan
Mission Corporate Objectives
Marketing Audit
SWOT analysis Assumptions
Marketing Objectives and Strategies
Estimated Expected results Identify Alternative plans and budgets
Budget
First year detailed implementation
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A Typical Marketing Plansets out
A) The Market
The size and growth rate
Its distribution by Region and Competitivebrand
Sales by Population strata
Sales by category of Consumer
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B) The Target Customer
Age, Social/ Income class, Educationlevels, Attitudes towards product and itsuse
Product data/ formulation, efficiency of
performance vs. competitionPackaging, price,Product superiority vsCompetition
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C) Competition
Competitive brands and their market
share
Analysis of competitive advertising in
terms of theme, media, expenditure
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D) Marketing Objectives
Short and longterm aims of the marketing
strategy in terms of : Period
Target consumer
Distribution Policy Market Research Plans
Product Development Policy
Budget of all Marketing activity Two imperatives : Documentation / Periodic
review
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Need for SWOT
To ensure the successfulimplementation of a marketing strategya firm needs to go through a process of
: Identification of major strengths,
weaknesses , opportunities and threats
based on analysis of companysresources, customers , competitors andother aspects of the external company
environment
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SWOT
SWOTstands for strengths, weaknesses,opportunities, and threats.Strengths andweaknesses are internal factors.
A strengthcould be:
your specialist marketing expertise. a new, innovative product or service
location of your business
quality processes and procedures any other aspect of your business that adds
value to your product or service.
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A weaknesscould be:
lack of marketing expertise
undifferentiated products and service(i.e. in relation to your competitors)
location of your business
poor quality goods or services
damaged reputation
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Opportunities and threats are externalfactors.
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Anopportunitycould be:
a developing market such as the
Internet. mergers, joint ventures or strategic
alliances
moving into new market segments thatoffer improved profits
a new international market
a market vacated by an ineffectivecompetitor
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A threatcould be:
a new competitor in your home market
price wars with competitors
a competitor has a new, innovativeproduct or service
competitors have superior access tochannels of distribution
taxation is introduced on your product orservice
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Simple rules for successful SWOTanalysis
Be realistic about the strengths andweaknesses of your organization
Analysis should distinguish between whereyour organization is today, and where it could
be in the futures Be specific. Avoid gray areas.
Always analyze in context to your competitioni.e. better then or worse than your
competition Keep your SWOT short and simple. Avoid
complexity and over analysis
SWOT is subjective.
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Key uses of SWOT
Build on Strengths
Resolve Weaknesses
Exploit opportunities Avoid threats
A SWOT is an integral part of anyMarketing Plan
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Company Resources
To succeed, every company needs
some competitive advantage. Thisarises out of some unique resource orresources it possesses.
Breakthrough opportunitiescomefrom using these strengths and fromavoiding direct competition with firmswith similar strengths.
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Discovering Company strengths
Evaluate all functional areas
Evaluate products and Markets
Evaluate Specialized knowledge ofCompany personnel
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Company resources vs. firms
successes and failures
An analysis of past successes and failurescorrelated with the firms resources can
throw light on reasons for either and leadto framing of realistic and successfulfuture strategies.
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Financial strength is a major factor to beconsidered in looking at opportunities.
Where initial capital outlay is very high thismay prove to be a barrier to a companyfrom taking advantage of an attractive
opportunity thrown up by the environment.
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Intimate Customer relations and lowcostquality manufacturing are other resourcesa company may utilize effectively.
Production capability / flexibility /outsourcing are other resources to beconsidered.
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Marketing Strengths
Reputation and customer awareness of aproduct
Patent for a product
Good relations with distribution channelpartners
Effective use of Information Technology
Promotion and price resources Thorough understanding of the Marketing
Environment