community services council newfoundland and · pdf file©community services council...

Community Services Council Newfoundland and Labrador©

Community Services CouncilNewfoundland and Labrador

Annual General MeetingDecember 10, 2009

CEO Report

Penelope M. Rowe


Our goal is a prosperous and inclusive society that supports individuals, families and communities throughout the province

Our mission is to encourage citizen engagement, to promote the integration of social and economic development and to influence public policies

Independent, charitable organization … dedicated to advancing the community sector through voluntarism, social innovation. entrepreneurship and knowledge exchange


Meeting goals

Supporting the community sector and volunteerismresearch and dialogue

Convening, connecting, collaborating

knowledge mobilization - about the voluntary sector and public policy issues

capacity building and skills building for volunteers & organizations

Spawning ideas and responses

Acting as a catalyst and incubator

Pioneering and delivering programs

Harnessing the power of technologyenVision.ca

VoluntaryGateway.ca online communities

CSC provides an array of

services and opportunities

to the voluntary, community

based sector throughout

the province


New ways of thinking, workingand connecting

Networks and collaborationVibrant Communities St John’s

Reducing isolation amongst groups Clusters development: connecting groups and communities geographically

Strengthening organizational capacityTo accommodate volunteers

Encouraging new approaches Social enterprise development in Newfoundland and Labrador


Individual consultation for organizationsBoard governance and policies

Volunteer Management Certificate

Clusters Development Pilot Projects

Community/ Social Enterprise workshops

Atlantic Charities Learning Exchange

Volunteer Week promotion & celebrations

SWASP (Student Work & Service Program)

Communicating database of 5000 groups in NL

Public Access

www. envision.ca

• resources for the sector

• Volunteer Connections

Working throughoutthe provinceand across the country


7Monitors hired across the Province

6Multi-placement Projects

176Communities

452Organizations

499Student Placements

2009

Student Work And Service Program (SWASP) Community Service Component

Partnerships with federal and provincial governments and nonprofits

Engaging youthProviding career-related

experiencesSupporting organizations

Collaborating with governments


Changing Role of Volunteerism for Firefighters

Board - Staff Relations

Effective Governance

Community Relations Getting Your Message Out Shaping Your Future Through VolunteeringYouth Board LeadershipVolunteer Management Certificate SeriesTen Practices for Managing Charitable StatusTraining and Resources to Complete the T3010AStrategic Planning for NonprofitsRisk and Liability in the Community-based Sector

Online calendar of events

Delivered for 600+ individuals,

100’s of organizations in 20+ communities

Supporting the voluntary, non profit sectorand volunteerism


Province-wide promotion and publicity Lieutenant Governor PatronSigning of Proclamations

Minister Responsible for Volunteer and Nonprofit Sector Various mayors / deputy mayors

Hosted events in Gander, Port Union, Corner Brook and St. John’s in cooperation with Provincial Government and Newfoundland Power

14 organizations received grants to host volunteer recognition events

Promoting Volunteerism

C.C. Loughlin Elementary, Corner Brook Recreation and Youth Committee of Grand Bank Council, Grand Bank Robert’s Arm Youth Centre, Robert’s Arm Harbour Breton Community Youth Network, Harbour Breton Milltown Town Council, Milltown Bay St. George Literacy Council, Stephenville Catalina Elementary, Catalina

Town of Paradise, Paradise MacMorran Community Centre, St. John’s VON St. John’s Town of Gambo & Smallwood Era Development Corporation, Dover & Area Community Family Coalition, Dover Interfaith Goodwill Centre & Foodbank, Lewisporte Cartwright Town Council, Cartwright


VOLUNTEER Connections

Online volunteer opportunitiesOnline at: www.volunteer.envision.ca185 new volunteer opportunities posted9,784 visitors in 2009

Toll free line 1-866-753-9860

Connecting Youth with CommunityShaping Your Future Through Volunteering Presentations

Choices for YouthFroude Avenue Community Centre Skills Link ProgramHoly Trinity High School

Encouraging engagement and leadership


Database of charitable organizations within Atlantic Canada created

CRA Terminology workshops via tele-learning and webinars

Survey of “Learning Needs”

10 face-to-face meetings held around Atlantic Canada

Creation of www.atlanticcharities.ca with the mandate to help charities Learn, Connect and Explore

Atlantic Charities Learning Exchange

Regional outreach Supporting Charities

Spawning ideas and creatingresponses


Poverty Reduction Policies and Programs in Newfoundland and Labrador: Tracing a Path from the Past to the Future

– Canadian Council on Social Development’s Social Development Report Series

Good Luck with That: Collaboration through Online Communities– Evaluation of the use of online communities by a network of university and

community-based researchers in Atlantic Canada

Collaboration on Policy: A Manual developed by the Community-Government Collaboration on Policy

– Published by the Caledon Institute of Social Policy with input from ten partners across Canada, including CSC

A historical perspective on Volunteering in Newfoundland and Labrador(in progress)

Generating Knowledge

Research reports


Regional WorkshopsWorkshops throughout the province– 177 participants from 121 organizations

“Building Community Enterprise” webinarsPresentations to individual groups

Provincial Institute Targeted training and skills building

One-on-One Technical AssistanceSocial enterprise network

Encouraging Social Enterprise

Linking social and economic development

Catalyst


PUBLIC ACCESS

Providing information about income security programs and benefits Interpreting government manuals of income support and social support programs200 requests from first time callers in 2009- 45 referrals from Vibrant Communities Citizens Voices

900 requests from repeat or previous callers

Supporting individuals and families


Officially launched in 2009– Pan Canadian network of urban poverty reduction initiatives led by Tamarack Institute– National funder: J. W. McConnell Family Foundation– Local funding: Fortis, City of St. John’s, RBC, United Way, Dept of HRLE

Neighbourhood Summit – 100+ community partners and organizations participated

Engaging people to influencing public policy and programs – Poverty reduction strategy– Housing and homelessness forums

Gaining profile: Fundraiser Dancing with the Priests– Parish of the Ascension in Mount Pearl and the Anglican Diocese of Eastern NL– Raised $35,000 with pledges of about $10,000 over the next two years

Goal: assisting 1500 people out of poverty by the year 2012

Striving for prosperous and inclusive communities


Core initiativesEnhancing and Supporting Youth Education, YES! ProgramMakin’ it Work! Adult Education-to-Employment Initiative– In partnership with Community Centre Alliance– 30-40 people in 3 pre-employment programs

‘Reducing Barriers’ Policy Roundtable Citizens Voice NetworkNetwork for Vibrant Neighbourhoods– Engaged in 16 low income neighbourhoods

Increasing access to affordable, high quality childcare– Playgroup formed in one neighbourhood with plans for

two more

Supporting individuals and families


CSC provides technical support for national project Redesigned and re-launched the Charities File website Online registration for 75 training events around the Atlantic regionMaintains a database of nation-wide contact information on organizations for the Charities File ProjectDelivered workshops on Managing Charitable Status:

• The Treasurer’s Chest, Agenda Gems, Fundraiser’s Receipt Book, and The Shoebox

Email blasts and bulletins across the country

The Charities File: On Board

With the Centre for Voluntary Sector Research Carleton University

Delivering programs


Cabot Loop

Advisory Team in place

Office opened and staffed

Updated list of organizations

Organized three community-wide meetings– Launch in Bonavista

– Organizational Planning Day in Port Union

– Volunteer Recruitment Fair held in Catalina

Building base line data

Burin Peninsula

Advisory Committee formed

updated list of organizations

Presentations at Career Development Classes in all high schools in the area

Hosted four meetings– Reflective groups

– Public meeting

Building base line data

Clusters Pilot ProjectNew approaches

Reducing isolation amongst groups

Connecting People … Organizations … Communities


Sessions: 1873 per dayVisits: 56,186 in March 2009Visits: 144 countries Web sites hosted: 110 liveBi-weekly NewsletterVolunteer ConnectionsOpportunities Board– 230 positions posted

• 185 volunteer positions• 45 employment positions

Harnessing the Power of Technology Advancing

the community sector through voluntarism and innovation


Provincial Council of the Rural SecretariatPolicy Committee, Canadian Social Economy Research HubTamarack Institute / Vibrant Communities HR Council for the Voluntary Non Profit SectorCampaign 2000 Federation of Nonprofit and Voluntary Sector Networks Atlantic Social Economy Node (Mount St. Vincent University)Canada Revenue Agency - Pan Canadian ProjectCanadian Council on Social Development Caledon InstituteUnited Community Cooperative Services VancouverChantier de Economie sociale – financial tools trainingCentre for Community Enterprise, BCCBDC’sSocial Enterprise Council Policy Research Initiative, federal government Memorial University Imagine Canada Advisory Council

Connecting and Collaborating


Bay RobertsBell IslandBonavistaBotwoodBurinCarbonearCape RaceCartwrightCatalinaClarenvilleConception Bay SouthConcheCorner BrookDeer LakeEllistonFerrylandFlowers CoveFortuneFrenchman’s Cove

Plum PointPollard’s PointPort Aux BasquesPort Hope SimpsonPort RextonPort Union Robert’s ArmRocky HarbourSt. Albans St. AnthonySt. BarbeSt LawrenceSt. John’sSt. Stephen’sStephenvilleTorbayTrinityTwillingateWing’s Point

GanderGamboGarnishGrand BankGrand Falls-WindsorHarbour BretonKing’s Cove KippensJackson’s CoveKilbrideHappy Valley Goose BayLamalineLabrador CityLawnMarystownMount PearlMilltownNew-wes-valleyNew World IslandNorthern Arm

Throughout the Province

Some communitieswe have touched


Government of Newfoundland and Labrador: Health and Community Services; Human Resources, Labour and Employment; Innovation, Trade and Rural Development; Education; Government Services; Voluntary and Nonprofit Secretariat

Government of Canada: ACOA; Fisheries and Oceans; Human Resources and Skills Development Canada; Youth Employment Strategy; Industry Canada; Canada Revenue Agency

Centre for Voluntary Sector Research and Development through CRACity of St. John’sCaledon InstituteNewfoundland and Labrador HousingLiteracy Newfoundland and LabradorChoices For YouthFraserside Community Services Co-opFortis Properties

MUNN InsuranceKirkland, Balsom and AssociatesKirkland Nursing ServicesChantier de l’economie socialeKaaren RobinsonAbbyshot ClothiersRuby LeDrewMcInnes CooperCraig WhiteMedavie Blue CrossNewfoundland and Labrador HydroQuinlan Brothers Ltd.Penelope RoweAnna Templeton CentreHR Council for the Voluntary, Nonprofit SectorInsurance Bureau of CanadaCo-operators InsuranceJ. W. McConnell Family FoundationMount Saint Vincent University / SSHRCCED InstituteRoyal Bank of Canada – RBC FoundationUnited Way of Newfoundland and LabradorVOCM Cares Foundation

Contributors, Funders, Donors, In-kind support


Volunteer Week 2009 CommitteeEarl Ludlow, Hon. ChairPaulette Murray, ChairJanet LillyJudy CookRita PittmanEmily HobbsKristine HamlynClarice LeGrowHolly WhiteJackie DolomontLisa HillRachel LittleSuzan FinnTrudy MarshalChris PickardAimee ReardonJulie RowsellLori JohnsonLouise WoodfinePenelope Rowe

Insurance Workshop CommitteeBill Mitchell Bill AdamsDon Hutchens Marlene LandryTroy CroftLeon MillsDoug ConnollyTom Johnson Penelope RoweDarlene ScottRobert Dunne

Engaging people

CSC VolunteersMichael DevineRon DayDavid Furlong

SWASP Approvals CommitteeJudy RossiterRon DayDeidre VeyBaxter HowseLibby CrawfordGrace StapletonChris WilsonPam FulfordNick HurleyDavid Moores

Community Enterprise Steering CommitteeRoseanne LeonardYvonne HardyJohn WickhamClara McCueJoan Butler


Cabot Loop Clusters Volunteer Week Planning CommitteeBetty Fitzgerald Cyndi BakerDarrell JohnsonEdith Samson Janet Fisher Jackie PennyMyrtle StaggSid Butt

Engaging people

Cabot Loop Clusters Recruitment Fair Planning CommitteeAnnie GoodyearCyndi BakerDiane Thorpe Edith Samson Eliza SwyersFrazer WarrenJanet Fisher Jackie PennyJim MillerMyrtle StaggRick VergeSid Butt

Cabot Loop Clusters Leadership TeamCyndi BakerShelly BlackmoreMelissa Boyce Janet Fisher Betty Fitzgerald Jackie PennyEdith Samson Myrtle StaggDiane ThorpeSid ButtJim MillerGeorge Clements

Burin Peninsula Voluntary Clusters CommitteeAlbert DoberCharles HollettDarrell LaFosseElroy GrandyErin ManningEverett FarwellGord BrockervilleHarry CoozeJoanne Mallay JonesKevin LundriganKimberly ArmstrongLezlee Anne PitcherMary HackettMike GrahamPatricia ClarkeRuby HoskinsRuss MurphySharon SnookTravis Parsons


Leadership TeamPaul Shelley, ChairAisling GoganBradley GeorgeCharmaine Davidge Claude Sullivan Dawn GallantDr. David Allison Heather HickmanKim GillardKaren GrayLinda BoweringMary DevereauxMichelle WallMelodie KellyPenny RowePatricia MeaneyRon Ellsworth

Network for Vibrant NeighbourhoodsBernadette DuffettCharlene TaylorCynthia SlaneyDawn Gallant Elinor McdonaldHeather HickmanKaren SherriffsKaren HemmensLisa StoylesKaren GrayTammy Davis

Child Care Action Team Annette HalleyBetthany PrettyDonna EarleDiane Angel Gail BrinstonKim GillardLynn SmythLilly Lush LyonLeslie HardySondria Browne

YES! CommitteeAngela CrockwellAlshey DaweBarry GreenDavid BanfieldElinor McDonaldHeather PollettJennifer ParsonsKathy NobleKen KavanaghKim GillardLilly LyonLisa LakeLynn GreenMelodie KellyMorgan GardnerReg MacDonaldSharon Clifford

Engaging people


StaffTrina ApplebyAmanda AylwardPam Corrigan Curtis Delaney Michael Devine Suzan FinnBettina FordSteven Granter Kathy Hadley-RobertsAndrew Horsnell Kelly Hudson Lori Johnson Sheila KennedyFran Locke Ruth MacDonaldJodi McCormack

Jennifer ParsonsBarry PearceBethany PrettyPenelope RoweCourtney RowsellJulie Rowsell Darlene Scott Corey WeirLouise Woodfine

ContractsDoug AllenCyndi Baker Patsy BrownriggJulia CanningAndre da Costa

Andrew Draskoy Karen GrayBarry GreenMargaret Joyce Jean-Valmont LeBlancPeggy MatchimDaphne O’Quinn Dianne PaquetLouise Price Carolyn Robinson

Students / InternsAngie BarringtonRyan BarrettMarilee CampbellPeter CranstonFahad Chowdbury

Rick CullenBarbara FarkasovaVladimir GontchavevMargaret HepditchRyan HermensMark HoskinsTzu-Hao Hsu Richard KellyJessica KukacMegan MacDonaldDanielle McGettiganPatricia MeaneyRuvimbo RatisaiElizabeth RussellDennis RyanLisa Marie WaltersChris Wilson

Employees, students, interns, contracts in 2008-09

Engaging people


Executive:Barbara Barry, President Shelley Martin, TreasurerJim Hickey, Vice President Libby Crawford, SecretaryNick Hurley, At Large

Directors:Raman Balakrishnan Joan ButlerDawn Chafe Lynn Green Ed Hayden Don Hutchens Janet Lilly Fay MatthewsKerry Murray Dave PowerClaude Sullivan Marilyn Thompson

Board of Directors 2008-09 Leadership


CSC Offices - St. John’s, Gander, Port UnionEmployees / contracts 2008/09 65Events and Training sessions 50+ communities

CSC builds capacity and grows communities

SWASP 2009499 Placements453 Organizations176 Communities

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