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Characteristics of a Disaster-resilient Community A Guidance Note Version 1 (for field testing) August 2007 John Twigg for the DFID Disaster Risk Reduction Interagency Coordination Group

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  • Characteristics of a Disaster-resilient Community

    A Guidance Note

    Version 1 (for field testing)

    August 2007

    John Twigg for the DFID Disaster Risk Reduction

    Interagency Coordination Group

  • Cover photo: Community meeting during a Participatory Vulnerability Capacity Assessment carried out in January2007 in Enaytepur village, Manikgonj district, Bangladesh (Photo courtesy of Christian Aid Bangladesh)

    An electronic version of this guidance note can be downloaded from the Benfield UCLHazard Research Centre website. Go tohttp://www.benfieldhrc.org/disaster_studies/projects/communitydrrindicators/community_drr_indicators_index.htm

    The guidance note has also been translated into Spanish by Diego Bunge. It is availablefrom the same web page.

  • Characteristics of a Disaster-resilient Community:A Guidance Note

    Contents page no.

    Foreword 2

    Abbreviations and Acronyms 3

    Acknowledgements 3

    Section A: Introduction and Background 41. Introduction 4

    1.1 Applications 41.2 How the guidance note is organised 4

    2. Key concepts 42.1 Disaster risk reduction 62.2 Resilience and the disaster-resilient community 62.3 Community 6

    Section B: Using the Tables 81. Components of resilience 82. Characteristics of a resilient community 9

    2.1 Applications 102.2 Selecting characteristics; setting priorities 102.3 Characteristics and indicators 102.4 Composite characteristics 112.5 Quantitative versus qualitative characteristics 11

    3. Characteristics of an enabling environment 114. Milestones 125. Other issues 146. Further reading 15

    Section C: Tables 17Thematic Area 1: Governance 17Thematic Area 2: Risk assessment 21Thematic Area 3: Knowledge and education 24Thematic Area 4: Risk management and vulnerability reduction 27Thematic Area 5: Disaster preparedness and response 32

  • 2Foreword

    The development of the Characteristics of a Disaster-Resilient Community has been commissioned by a group ofsix agencies ActionAid, Christian Aid, Plan UK, Practical Action and Tearfund, together with the British RedCross/International Federation of Red Cross and Red Crescent Societies. In recent years, these agencies havereceived funding from the UK Department for International Development (DFID) for disaster risk reduction (DRR)initiatives and to support the promotion of the Hyogo Framework for Action (HFA), particularly at local level.However, when discussing how to monitor the success of the implementation of the HFA, it became apparent thatthere was nothing to measure its impact at the community level.

    At a British Overseas NGOs for Development (BOND) DRR Group meeting on monitoring and evaluationfacilitated by John Twigg in November 2006, the DFID-funded group (known as the DFID DRR InteragencyCoordination Group) discussed the opportunity to define jointly what a disaster-resilient community actually lookedlike; and how indicators could be developed from there. Subsequently, John Twigg and a support team wereemployed on a consultancy basis to identify basic characteristics of community resilience that can complementnational and international-level work led by the UN ISDR and OCHA. This initiative has now reached a stage wherewe have a fairly comprehensive multi-hazard/multi-context set of characteristics. While we were initially dauntedby its volume, we recognised that these characteristics described utopia what we would like all communities tolook like if the HFA was effectively implemented. It is now our task, as a group of agencies, to pilot thosecharacteristics that are particularly relevant to our work, possibly to further refine and narrow the volume, or maybejust to critique the current content. Either way these characteristics are a work in progress.

    To that end, we would like to invite you to join us in our task of piloting. Each agency is taking a differentapproach to how it is using the characteristics; some to define future project design, some to develop step-by-stepindicators and others taking a select few characteristics to measure work which has already been carried out. Pleasetake the guidelines and adapt the characteristics for use within your circumstances. All we would ask is that youkeep John Twigg ([email protected]) informed of progress or use of the characteristics within your organisation, asall feedback will be gratefully received.

    As a group of agencies, we make no apologies about being passionate that community-based DRR isfundamental to reducing risk and the impact of disasters. We also have to express our concern that no bindingtargets or commitments have been set by governments for governments through the Hyogo process. As a result wewant to offer this contribution to the DRR community as a step towards measuring the success of the Hyogo Actions.We do hope you will join us in the next stage of field trial and application, and we look forward to sharing ourindividual agency results with others.

    Oenone ChadburnTearfund and Chair of BOND DRR Group

    August 2007

    Characteristics of a Disaster-Resilient Community: A Guidance Note

  • Abbreviations and Acronyms

    ADPC Asian Disaster Preparedness CenterCBDRM community-based disaster risk managementCBO community-based organisationCSO civil society organisationDP disaster preparednessDRM disaster risk managementDRR disaster risk reductionEW early warningEWS early warning systemHFA Hyogo Framework for ActionIFRC International Federation of Red Cross and Red Crescent SocietiesISDR UN International Strategy for Disaster ReductionM&E monitoring and evaluationNGO non-governmental organisationOCHA UN Office for Coordination of Humanitarian AffairsPTSD post-traumatic stress disorderUN United NationsVCA vulnerability and capacity assessment/analysis

    Acknowledgements

    I am grateful to the following members of the Interagency Coordination Group who provided guidance on theprocess, commented on drafts and forwarded comments from other staff and partners: John Abuya, YasminMcDonnell (ActionAid), Robert Roots (British Red Cross), Bina Desai, Sarah Moss, Jos Luis Penya (Christian Aid),Nick Hall, Douglas Orr (Plan International), Pieter van den Ende (Practical Action), Oenone Chadburn, BobHansford, Angela Mugore, Marcus Oxley (Tearfund).

    Professor Jo Beall (London School of Economics) acted as adviser to the project, providing a broader, moredevelopmental perspective to the work. Emily Wilkinson (University College London) helped with the research forTable 1 and provided comments, based on her PhD research on local governance and DRR.

    I was very fortunate in being able to commission a survey of expert opinion on the knowledge and educationcharacteristics, which was carried out most ably by Marianne Liebmann and Sara Pavanello as part of their MScDevelopment Management course at the London School of Economics (see Further Reading).

    Many other colleagues and experts kindly provided me with information and advice on resilience and indicatorsduring the course of this project. They include: Paola Albrito, Bob Alexander, David Alexander, Ali Asgary, MihirBhatt, Philip Buckle, Omar Cardona, Biswanath Dash, Ian Davis, Annelies Heijmans, Dan Henstra, Harry Jones, IlanKelman, Johan Minnie, Norah Niland, Warner Passanisi, Marla Petal, Ben Ramalingam, Claire Rubin, Azim Samjani,Walter Ubal Giordano, Natasha Udu-gama, Lorna Victoria, Ben Wisner and Malaika Wright.

    Particular thanks are due to the Department for International Development (DFID), for supporting DRR work bythe Interagency Coordination Group, and to Olivia Coghlan and Rowshan Hannan of DFID for their support andadvice during this project.

    John Twigg. Benfield UCL Hazard Research Centre.August 2007.

    [email protected]

    3

    Version 1 (for fieldtesting), August 2007

  • 1. IntroductionThis guidance note is for government and civil societyorganisations working on disaster risk reduction (DRR)initiatives at community level, in partnership withvulnerable communities.

    It shows what a disaster-resilient communitymight consist of, by setting out the many differentelements of resilience. It also provides some ideasabout how to progress towards resilience.

    The version of the guidance note you are readingis a pilot version, based on a desk study anddiscussions with experts. This is now being tested inthe field and it will be revised in the light of thoseexperiences. Everyone is welcome to use the note,and feedback is similarly welcome.

    1.1 ApplicationsThe guidance note is a resource, not a manual. It isdesigned to support processes of communitymobilisation and partnership for DRR.

    Users can select relevant information and ideasfrom it to support their field work, according to theirneeds and priorities. This should be the result ofdiscussion between communities and theorganisations working with them.

    The note can be used at different stages of projectcycle management, particularly in planning andassessment, and monitoring and evaluation. It can alsobe linked to other tools used in DRR projects andresearch (e.g. vulnerability and capacity analysis).

    Much of the information here relates tocommunity capacities in DRR. The guidance note maytherefore be useful in assessing, planning or reviewingwork that focuses on capacity-building.

    The findings of reviews and assessments carried outusing this note may also have some value in advocacywork at local and higher levels.

    1.2 How the guidance note is organisedThe main section of the guidance note is a series oftables setting out the characteristics of a disaster-resilientcommunity. These are organised under thematicheadings that represent the main areas of DRRintervention. The themes are broadly based on aframework developed by the UN International Strategyfor Disaster Reduction (ISDR). This scheme has beenfollowed because it is generally accepted by UN andother international agencies, most national governmentsand many NGOs (see Box 1 and Fig. 1). However, it hasbeen modified in places in this guidance note.

    4

    Characteristics of a Disaster-Resilient Community: A Guidance Note

    The aim has been to provide a comprehensive listof characteristics of DRR, but users will probablyidentify additional characteristics when they test theguidance note in the field. It is hoped to include thesein future editions.

    The tables also indicate the main characteristics ofthe enabling environment which is necessary forcommunity-level initiatives to succeed.

    It should be emphasised that the disaster-resilientcommunity is an ideal, for in reality no communitycan be free of risk. The tables present characteristics ofthis ideal state, not project output or outcomeindicators in the conventional sense. But by combiningvarious elements of resilience identified here, DRRproject workers can greatly increase communitiescapacities to withstand hazard events.

    Another important point to make is that thecharacteristics set out in this document are generalones for all contexts, whereas every project, locationand community is unique. Those who use thisguidance note will probably focus on those elementsof resilience that are most appropriate to theconditions they are working in or to the kind of workthat they do.

    2. Key ConceptsThree concepts are central to this guidance note:DRR, resilience and community. It is important tothink about what these mean before using the tablesof characteristics.

    Box 1: The Hyogo Framework for Actionand the main components of DRRAt the World Conference on Disaster Reduction inKobe, Japan, in 2005, the international communitysigned up to a 10-year DRR strategy, the HyogoFramework for Action (HFA).

    The HFA sets out three strategic goals andoutlines five priorities for action, which cover themain areas of DRR. It also suggests important areasfor intervention within each theme (see Fig. 1).

    On the basis of the HFAs categories, two UNagencies have been developing DRR indicators,principally for the national level. ISDR is preparingguidance on indicators for priorities 1-4 and theOffice for Coordination of Humanitarian Affairs(OCHA) is preparing guidance on indicators forpriority 5 (see Further Reading).

    Section A: Introduction and Background

  • 5Version 1 (for fieldtesting), August 2007

    Fig. 1: Hyogo Framework for ActionDiagram courtesy of UN International Strategy for Disaster Reduction

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    KeyActivities

  • 1 The term disaster reduction is often used to mean much the same thing. Disaster risk management is also sometimes used in this way,although it is normally applied specifically to the practical implementation of DRR initiatives.

    2 Geis DE 2000, By Design: the Disaster Resistant and Quality-of-Life Community. Natural Hazards Review 1(3): 152.

    2.1 Disaster risk reductionDisaster risk reduction (DRR) is a broad and relativelynew concept. There are different definitions of theterm in the technical literature but it is generallyunderstood to mean the broad development andapplication of policies, strategies and practices tominimise vulnerabilities and disaster risks throughoutsociety.1

    DRR is a systematic approach to identifying,assessing and reducing the risks of disaster. It aims toreduce socio-economic vulnerabilities to disaster aswell as dealing with the environmental and otherhazards that trigger them. It is the responsibility ofdevelopment and relief agencies alike and it should bean integral part of the way such organisations do theirwork, not an add-on or one-off action. DRR is verywide-ranging, therefore. There is potential for DRRinitiatives in just about every sector of developmentand humanitarian work.

    No single group or organisation can address everyaspect of DRR. DRR thinking sees disasters as complexproblems demanding a collective response fromdifferent disciplinary and institutional groups in otherwords, partnerships. This is an importantconsideration when looking at the characteristics of adisaster-resilient community, because individualorganisations will have to decide where to focus theirown efforts and how to work with partners to ensurethat other important aspects of resilience are notforgotten. Note that the tables in this guidance noteare intended as a resource for a range of organisationsworking at local and community level, collectively orindividually: certain elements of resilience may bemore relevant to some organisations and contexts thanothers.

    2.2 Resilience and the disaster-resilientcommunityMany attempts have been made to define resilience.The variety of academic definitions and concepts canbe confusing. For operational purposes it is moreuseful to work with broad definitions and commonlyunderstood characteristics. Using this approach,system or community resilience can be understood as:

    l capacity to absorb stress or destructive forcesthrough resistance or adaptation

    l capacity to manage, or maintain certain basicfunctions and structures, during disastrous events

    l capacity to recover or bounce back after an event

    Resilience is generally seen as a broader conceptthan capacity because it goes beyond the specific

    6

    Characteristics of a Disaster-Resilient Community: A Guidance Note

    behaviour, strategies and measures for risk reductionand management that are normally understood ascapacities. However, it is difficult to separate theconcepts clearly. In everyday usage, capacity andcoping capacity often mean the same as resilience.

    A focus on resilience means putting greateremphasis on what communities can do for themselvesand how to strengthen their capacities, rather thanconcentrating on their vulnerability to disaster or theirneeds in an emergency.

    The terms resilience and vulnerability areopposite sides of the same coin, but both are relativeterms. One has to ask what individuals, communitiesand systems are vulnerable or resilient to, and to whatextent.

    Like vulnerability, resilience is complex and multi-faceted. Different features or layers of resilience areneeded to deal with different kinds and severity ofstress.

    The disaster-resilient community is an ideal. Nocommunity can ever be completely safe from naturaland man-made hazards. It may be helpful to think ofa disaster-resilient or disaster-resistant community asthe safest possible community that we have theknowledge to design and build in a natural hazardcontext,2 minimising its vulnerability by maximisingthe application of DRR measures. DRR is therefore thecollection of actions, or process, undertaken towardsachieving resilience.

    2.3 CommunityIn conventional emergency management,communities are viewed in spatial terms: groups ofpeople living in the same area or close to the samerisks. This overlooks other significant dimensions ofcommunity which are to do with common interests,values, activities and structures.

    Communities are complex and they are often notunited. There will be differences in wealth, socialstatus and labour activity between people living in thesame area, and there may be more serious divisionswithin the community. Individuals can be members ofdifferent communities at the same time, linked to eachby different factors such as location, occupation,economic status, gender, religion or recreationalinterests. Communities are dynamic: people may jointogether for common goals and separate again oncethese have been achieved.

    These factors make it difficult to identify clearly thecommunity one is working with. From a hazardsperspective, the spatial dimension is an essentialelement in identifying communities at risk, but this

  • 7Version 1 (for fieldtesting), August 2007

    must be linked to an understanding of the socio-economic differentiations, linkages and dynamicswithin the area at risk, not only to identify vulnerablegroups but also to understand the diverse factors thatcontribute to vulnerability. Community businesses,services and infrastructure must also be taken intoaccount.

    Communities do not exist in isolation. The level ofa communitys resilience is also influenced bycapacities outside the community, in particular byemergency management services but also by othersocial and administrative services, public infrastructureand a web of socio-economic and political linkageswith the wider world. Virtually all communities aredependent on external service providers to a greateror lesser extent. The enabling environment sectionsin the tables try to capture some of these influences.

  • The guidance note contains a set of five tables settingout the characteristics of a disaster-resilientcommunity.

    Each table covers a different thematic area relatingto resilience and DRR. The five thematic areas arebased on those in the Hyogo Framework for Actionand are intended to cover all aspects of resilience.

    Each thematic table is divided into three sections(columns):

    The following pages contain suggestions about howeach part of the tables might be used and discussionsof issues relating to their application.

    One point to note here is that some aspects ofresilience may belong to more than one of the themesand components and may therefore be repeated indifferent tables.

    1. Components of ResilienceThe thematic areas are very broad. Each area ofresilience is therefore subdivided into a set of its maincomponents. Because the scope of each thematic areavaries, the number and range of components differsfrom one thematic area to another. The table on page9 lists the components of resilience for each thematicarea.

    As a first step, it may be useful to consider thesemain components of resilience. An organisation mightlook at these as part of a basic mapping or scopingexercise to identify:

    l which main areas of resilience or DRR it, and otheragencies, are currently addressing in a particularcommunity or district

    l where the current emphasis is in their interventionsl any major gaps in coverage or missing links

    between DRR components

    Components Characteristics Characteristics of resilience of a resilient of an enabling

    community environment

    Table Thematic area

    1 Governance2 Risk assessment3 Knowledge and education4 Risk management and vulnerability

    reduction5 Disaster preparedness and response

    8

    Characteristics of a Disaster-Resilient Community: A Guidance Note

    The findings of this review could contribute todiscussions about the focus of future work.

    It is extremely unlikely that a single organisation willbe working in all of the relevant areas. It is probably notadvisable that it should, since specific technicalexpertise is required in many cases. Where anorganisations own expertise lies in one particular field(e.g. disaster preparedness, livelihood support,education), it will usually want to build on its existingstrengths. But a mapping or scoping exercise will enableit to consider if it should be involved in other relevantaspects of DRR and resilience that might support itscurrent work or help to increase its impact.

    For example, an organisation with expertise inhazard and risk assessment or vulnerability analysis(which comes under Thematic area 2: Riskassessment) might want to make sure that the results ofits work are being shared and applied effectively,which might cause it to think about becominginvolved in public information work (an aspect ofThematic area 3: Knowledge and education) and earlywarning systems (Thematic area 5: Disasterpreparedness and response).

    As another example, an organisation focusing ontechnologies for DRR such as safe buildings and floodand landslide control measures (part of Thematic area4: Risk management and vulnerability reduction)would probably need to be involved in discussionsabout building codes, land-use regulations and otherlegislative provisions (Thematic area 1: Governance)that might affect its initiatives, as well as in providingtechnical training to community members (Thematicarea 3: Knowledge and education).

    Thematic area 1 (Governance) is really a cross-cutting theme underlying the other thematic areas.Planning, regulation, integration, institutional systems,partnerships and accountability are relevant toeveryone, because they are issues likely to affect anyinitiative in DRR, development or relief. Users aretherefore advised to refer to these governance aspectswhatever the thematic areas they are focusing on.

    A scoping or mapping exercise of this kind may beparticularly helpful in multi-stakeholder settings. It canindicate gaps in agencies collective coverage andhighlight potential for new or stronger collaboration onspecific issues. Partnerships between differentinstitutions and the collective application of differentkinds of technical expertise are important to thesuccess of DRR.

    Section B: Using the Tables

  • 2. Characteristics of a ResilientCommunityFor each component of resilience, the tables provide aset of characteristics of a resilient community. Again,

    9

    Version 1 (for fieldtesting), August 2007

    Thematic area Components of resilience

    1 Governance l Policy, planning, priorities and political commitment.l Legal and regulatory systemsl Integration with development policies and planningl Integration with emergency response and recoveryl Institutional mechanisms, capacities and structures; allocation of

    responsibilitiesl Partnershipsl Accountability and community participation

    2 Risk assessment l Hazards/risk data and assessmentl Vulnerability and impact data and assessmentl Scientific and technical capacities and innovation

    3 Knowledge and l Public awareness, knowledge and skillseducation l Information management and sharing

    l Education and trainingl Cultures, attitudes, motivationl Learning and research

    4 Risk management and l Environmental and natural resource managementvulnerability reduction l Health and well being

    l Sustainable livelihoodsl Social protectionl Financial instrumentsl Physical protection; structural and technical measuresl Planning rgimes

    5 Disaster preparedness l Organisational capacities and coordinationand response l Early warning systems

    l Preparedness and contingency planningl Emergency resources and infrastructurel Emergency response and recoveryl Participation, voluntarism, accountability

    Thematic area 2: Characteristics of a resilient communityRisk assessment

    Component of l Community hazard/risk assessments carried out which provide comprehensive resilience 1: picture of all major hazards and risks facing community (and potential risks). Hazards/risk data l Hazard/risk assessment is participatory process including representatives of all and assessment sections of community and sources of expertise.

    l Assessment findings shared, discussed, understood and agreed among all stakeholders, and feed into community disaster planning.

    l Findings made available to all interested parties (within and outside community, locally and at higher levels) and feed into their disaster planning.

    l Ongoing monitoring of hazards and risks and updating of assessments. l Skills and capacity to carry out community hazard and risk assessments maintained

    through support and training.

    the number of characteristics varies according to thenature of the component. Here is an example of onecomponent of resilience with its related characteristicsof a resilient community:

  • 2.1 Applications The characteristics can be used at various stages of theproject cycle and for different purposes. The followingare likely to be the main applications:

    l Baseline studies of the level of resilience in acommunity.

    l Vulnerability and capacity analysis.l Project planning, especially in identifying

    indicators for logical and results-based planningframeworks.

    l Monitoring and evaluation (of individual projectsand for comparative analysis of projects)

    2.2 Selecting characteristics; settingprioritiesIdentification and selection of relevant characteristicsis essential but not necessarily easy. The complete setof characteristics is intended to represent an ideal stateof resilience in other words, a community thatexhibits all of the characteristics under all of theheadings (themes and components) would haveattained the highest possible level of safety. Similarly,DRR requires a co-ordinated and comprehensiveapproach in which progress in one area needs to bematched by comparable progress in others.

    However, as the ideal state of resilience will alwaysremain beyond our grasp, organisations will need toselect those characteristics that are most relevant tothe communities they are working with, and the typeof DRR work they are involved in; and they will seekaims that are realistic in the context of a particularproject. This also depends on the capacities ofindividual organisations and their scale of operation.

    Not all elements of resilience are necessarily ofequal importance, although there are no universallyagreed priorities for resilience or DRR. Theimportance of each characteristic to a given projectdepends on the specific location, time andcircumstances (including different hazard types). Theselection process should take this into account andreach clear decisions about priorities, recognising thatthis may involve some compromises. This processshould be open. The characteristics will be most useful(and most used) when they are selected by, or at leastwith, those who need to use them. This meanscomprehensive participatory processes of discussionand validation at local level, which may also identifyadditional characteristics of resilience.

    One way of narrowing the scope of characteristicsis to consider only actions that are intended

    specifically to reduce disaster risk. This is the basis ofthe concept of invulnerable development, which isdevelopment directed towards reducing vulnerabilityto disaster, comprising decisions and activities that areintentionally designed and implemented to reducerisk and susceptibility, and also raise resistance andresilience to disaster.3

    Users of this guidance note should be aware thatthere is a degree of ambiguity regarding exactly who agiven characteristic may apply to and hence, whoshould take appropriate action. For instance, acharacteristic such as shared vision of a prepared andresilient community begs the question: who issupposed to share in this vision? All of thecharacteristics are intended to be applicable tocommunities and their members (remembering thatcommunities are not homogeneous) but some couldalso apply to groups and organisations working amongthe community, such as local NGOs and perhaps evenlocal government agencies or extension workers. Forthe most part, these external agencies and theircapacities have been placed within the enablingenvironment part of the framework (see below).However, since the boundaries between communitiesand the enabling environment cannot always bedrawn exactly, and external agencies have animportant role to play in community welfare anddevelopment, this matter may sometimes requirediscussion and decision in the field.

    2.3 Characteristics and indicatorsThe characteristics set out in the tables are not projectindicators in the conventional sense. It is important torecognise this. They characterise an ideal state ofresilience in quite general terms, whereas individualprojects will need their own specific and moredetailed indicators of achievement.4

    The distinction between characteristics andindicators is not rigid, however. Some characteristicsare equivalent to the outcome indicators used inproject evaluation because they represent an end stateresulting from DRR interventions. Others are closer tooutput indicators because they represent DRRactivities that must be carried out or measures thatmust be put in place if resilience outcomes are to beachieved. If an organisation or project is using thetables for monitoring and evaluation (M&E), it maychoose to regroup some of the characteristics in thisway. (See also the discussion below on milestones.)

    10

    Characteristics of a Disaster-Resilient Community: A Guidance Note

    3 McEntire DA 2000, Sustainability or invulnerable development? Proposals for the current shift in paradigms. Australian Journal ofEmergency Management 15(1): 58-61.

    4 The ISDR and OCHA guidance on indicators explain indicators and indicator selection in detail. ADPCs guidelines on community-baseddisaster risk management contain helpful information on developing DRR indicators at community level (see Further Reading).

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    2.4 Composite characteristicsSome characteristics are composites of individualcharacteristics for example:

    [hazard/risk] assessment findings shared,discussed, understood and agreed among allstakeholders, and feed into community disasterplanning.

    This contains two main elements: (1) sharing,discussion, understanding and agreement aboutassessment findings among all stakeholders; (2)assessment findings feed into community disasterplanning. The first main element can also be split intofour more particular elements: sharing, discussion,understanding and agreement. One reason foraggregating characteristics in this way is to make thisdocument more manageable: without it, the tableswould be extremely long. But this has only been donewhere the different characteristics are strongly linkedto one another. In practice, and depending on whatpurpose they are using the tables for, organisationsmay wish to disaggregate some of the characteristics.

    2.5 Quantitative versus qualitativecharacteristicsThe characteristics set out in these tables arequalitative. Communities and their partners thereforeneed to make their own judgements about whether ornot certain aspects of resilience have been achieved.Some of these will be more straightforward thanothers. For instance, it is easy to tell if a communitydisaster preparedness or contingency plan exists (evenif its quality is another matter). But it is much harder todecide if there is an equitable distribution of wealthand livelihood assets in a community, or the adequacyof access to common property resources that cansupport coping strategies during crises.

    The guidance note cannot tell projects andcommunities how they should reach thesejudgements. They are matters for collective agreementbetween the stakeholders. The conclusions will bedifferent in each case, according to context andexpectations, and there will be a fair amount ofsubjective judgement. But in every case the processfor reaching decisions must be transparent andparticipatory.

    Some guidelines and experts have suggested theneed for quantitative indicators of certain aspects ofDRR (e.g. the number of volunteers trained in first aid,

    the percentage of households in a community withproperty insurance). It is impossible to fix standardquantitative measures that can be applied to everycontext but quantitative indicators can be used at anindividual project level, if required. In such cases, theycould form part of the data on which the broaderjudgements about attainment of characteristics ofresilience are based. It is for individual project teamsto decide what kinds of quantitative indicator areappropriate and what levels of attainment to set.

    3. Characteristics of an EnablingEnvironmentIn this guidance note, the focus is on communities andlocal organisations (although individual and householdresilience is incorporated in the tables to some extent).However, the framework acknowledges theimportance of wider institutional, policy and socio-economic factors in supporting community-levelresilience.

    The tables identify the main elements of thisenabling environment5 in relation to eachcomponent of resilience. They are less detailed thanthe characteristics of community resilience. Most aretaken from the national-level DRR indicatorframeworks being developed by UN ISDR and UNOCHA (see Further Reading).

    The following table (on page 12) illustrates how thisworks for one component of resilience. Note that itincludes local and national level characteristics.Elsewhere in the tables, international dimensions ofthe enabling environment are also sometimesincluded.

    People who work on community resilience need tobe conscious of the enabling environment and theeffect it may have on their work, but they cannot beexpected to analyse it in detail. An individual projectwill probably undertake a quick, subjective assessmentof the enabling environment. However, anorganisation working on a number of communityprojects in a particular country e.g. a national orinternational NGO may wish to carry out a morethorough assessment to inform its work or to supportadvocacy.

    Many features of the ideal enabling environmentwill be missing in many cases. In some situations thelack of key components of support may be so greatthat it creates what may be called a disabling

    5 The term enabling environment is borrowed from the All India Disaster Mitigation Institute. See The Need for a More Nuanced View ofLocal Capacity and the Support Approaches of Outsiders. southasiadisasters.net 2006 #18 (August), p.4.http://www.southasiadisasters.net/publication.htm The IFRCs ongoing work on local-level DRR indicators uses a C-I-T categorisation toconsider this (where C = issues the community can change; I = issues the community can influence to find solutions; T = issues where thecommunity recognises that transformation will take a long time and is out of their hands): Barrena I 2007, Indicators: A guide to find simpleindicators for risk reduction projects at local level. (Geneva: IFRC, unpublished draft report).

  • 12

    Characteristics of a Disaster-Resilient Community: A Guidance Note

    Thematic Area 1: Characteristics of enabling environmentGovernance

    Component of l Political consensus on importance of DRRresilience 1: l DRR a policy priority at all levels of government.DRR policy, l National DRR policy, strategy and implementation plan, with clear vision, priorities, planning, priorities targets and benchmarks.and political l Local government DRR policies, strategies and implementation plans in place.commitment l Official (national and local) policy and strategy of support to CBDRM.

    l Local-level official understanding of and support for community vision.

    environment for local-level initiatives. Users of theguidance note will therefore have to base their planson realistic assessments of the type and level ofexternal support they can expect.

    4. MilestonesThe indicator set characteristics of a disaster-resilientcommunity represents a goal: the highest level ofresilience that is realistically attainable. Additionalmilestones are needed to measure improvements andprogress towards the goal. However, there are

    Box 2: Key indicators of community resilienceSome organisations and researchers are beginning to think about the most important indicators of resilience witha view to setting priorities for DRR interventions. No consensus has been reached on this but recent suggestionsinclude the following:

    ADPC: Indicators Plan International: indicators of Practical Action: key of a minimum level community resilience characteristics of a

    of resiliency resilient community

    l A community 1. Governance: l A community organisation such as a organisation l Extent and nature of access/ development/disaster management

    l A DRR and disaster presence/influence of children group, representing majority of preparedness plan and other vulnerable groups (or people. Existing groups can be

    l A community early groups that represent their interests) groomed for this role.warning system to/in/over functions of governance l A DRR and Disaster Preparedness

    l Trained manpower: at local, sub-national, national levels: plan (supported by local/central risk assessment, search m Policy government) and rescue, medical m Legislative l Early warning systemsfirst aid, relief m Planning l Trained persons risk assessment, distribution, masons m Budgeting search and rescue, first aid, relief for safer house m Monitoring distribution, safer house construction,construction, l Awareness of community members fire fighting; effective delivery system.fire fighting of their rights l Physical infrastructure access to

    l Physical connectivity: l Access of community members to roads, electricity, phones, clinics, etcroads, electricity, legal and other avenues to enforce l Linkages with local authorities, telephone, clinics rights/provide redress (e.g. through NGOs, humanitarian agencies, etc

    l Relational connectivity linkages to legal rights NGOs, l Knowledge and awareness of risks with local authorities pro-bono lawyers) and risk reduction strategiesNGOs, etc. l Safer housing to withstand local

    l Knowledge of risks 2. Risk assessment: hazardsand risk reduction l Existence and quality of community l Safer/appropriate/more diverse actions risk assessments and maps that are sources of livelihoods including

    l A community disaster owned by both community and protection of assets most at risk.reduction fund to government l Access to resources for mitigation,

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    Version 1 (for fieldtesting), August 2007

    ADPC: Indicators Plan International: indicators of Practical Action: key of a minimum level community resilience characteristics of a

    of resiliency resilient community

    implement risk l Extent and quality of participation of response and recovery activities reduction activities vulnerable groups in development of

    l Safer houses to community risk assessments and withstand local mapshazards l Extent to which vulnerability and

    l Safer sources of risk analysis is incorporated in livelihoods development planning

    3. Knowledge and education:l Awareness levels in the community,

    particularly children and vulnerable groups, of EWS

    l Awareness levels in the community, particularly of children and vulnerable groups, of risks and risk reduction strategies

    4. Risk management and vulnerabilityreduction:

    l Extent and nature of social capitall Health statusl Sustainable livelihoods/natural

    resource managementl Extent of climate change adaptationl Food securityl Extent of diversity of livelihood optionsl Extent to which DRR has been

    integrated into development planningl Access to social protection

    mechanisms e.g. social insurance

    5. Disaster preparedness and response:l Existence and quality of early warning

    systemsl Existence, practice and revision of

    preparedness and contingency plansl Extent and nature of participation of

    vulnerable groups in development, practice and revision of preparedness and contingency plans

    l Extent and quality of linkages with local authorities, NGOs, etc.

    l Extent of diversity of physical and communications infrastructure and assets, e.g. roads, boats, mobile phones, etc.

    l Access to resources for mitigation, response and recovery activities

    Source: ADPC 2006, Critical Source: Plan International Source: Practical ActionGuidelines: Community-based Disaster Risk Management(Bangkok: Asian Disaster Preparedness Center; www.adpc.net) p.25

  • challenges in using these tables of characteristics toassess levels of progress from an existing state ofresilience towards an ideal state of safety. Somecharacteristics may be used as output or processindicators (see above) but they cannot be applied asstandard measures to the specific requirements ofindividual projects. Project partners will have to agreehow to measure their own progress in each case. Indoing so they will focus on those characteristics ofresilience that they have chosen to work on, workingout a process for moving from the current state towardsthe end state in each case, and agreeing indicators fordifferent stages of progress along the way.

    A more generic milestones model may be usefulfor getting a better idea of the big picture of progresstowards resilience in a particular district orcommunity. Like the mapping of thematic areas andcomponents of resilience, this would probably bemost useful as a multi-stakeholder exercise looking atthe work of all groups and organisations involved inDRR. For this, a five-level scale is suggested, with eachlevel marking a distinct stage in the development ofDRR. This is a simple scale and should be easy to use.It is designed to be applied across all areas ofresilience. It could be used to review progress towardsresilience across all thematic areas, or in individualthematic areas. It may also be applicable to selectedcomponents of resilience, but not necessarily to allcomponents.

    It is assumed that groups and organisations using thistool for self-assessment will already have advancedbeyond Level 1.

    Level 5 approximates to the disaster-resilientcommunity ideal. The culture of safety notionreferred to here, which has been advanced by the UNsystem and others, goes beyond carrying out DRRactivities because it implies deep-rooted behaviouralchange.6

    Assessment of progress using this model wouldinvolve looking at the range of DRR or resilience issuesbeing addressed, the number, type and range ofresilience characteristics being achieved or workedtowards, and importantly the level of coherenceand co-ordination of efforts.

    Assessments could be rapid or more intensive.They would have to be participatory, since agreementon the different levels would be based on largelysubjective judgements.7

    The milestones could be used as baselines at thestart of a project to assess the level of achievement atthat moment in time. Repeat assessments wouldindicate the extent of progress in DRR. However, itmust be emphasised that many of these changes willonly come about in the long term, especially wherecommunities and supporting agencies have limitedcapacity and resources, and where there arecompeting priorities.

    Application of this or similar methods would helpto keep the overall picture in sight and wouldencourage greater coherence of activities andlinkages between different groups and organisationsinvolved.

    5. Other IssuesThe development of this guidance note is just oneamong several current and recent initiatives toimprove the monitoring and evaluation of DRR, whichhas led to the production of several sets of indicators.Although the Hyogo Framework for Action is a guidingframework for some, the different initiatives doinevitably reflect a range of views. This diversity can beseen as a problem and there have been calls forharmonisation of indicators and evaluationframeworks. However desirable this may be, twofactors should be borne in mind. First, every DRRinitiative is context-specific, so generic or harmonisedassessment schemes will always have to be customisedto fit the context to which they are applied. Second,this is a relatively new area of work. Further piloting of

    Level 1. Little awareness of the issue(s) ormotivation to address them. Actionslimited to crisis response.

    Level 2. Awareness of the issue(s) and willingnessto address them. Capacity to act(knowledge and skills, human, materialand other resources) remains limited.Interventions tend to be one-off,piecemeal and short-term.

    Level 3. Development and implementation ofsolutions. Capacity to act is improvedand substantial. Interventions are morenumerous and long-term.

    Level 4. Coherence and integration. Interventionsare extensive, covering all main aspectsof the problem, and they are linkedwithin a coherent long-term strategy.

    Level 5. A culture of safety exists among allstakeholders, where DRR is embeddedin all relevant policy, planning, practice,attitudes and behaviour.

    14

    Characteristics of a Disaster-Resilient Community: A Guidance Note

    6 Behavioural change is difficult to measure, but there are methods for doing this, such as outcome mapping see www.outcomemapping.ca

    7 Similar attainment scales are used elsewhere in DRR assessment: for example, ISDRs DRR Indicators and Tearfunds method for assessingmainstreaming of DRR in development organisations (see Further Reading). Work has been done in some areas on more sophisticatedapproaches with specific benchmarks for progress towards each individual indicator (notably cyclone early warning systems). Such tools arevaluable for research and national-level evaluation but are too complex for use at local or community level.

  • methods and debate about their results are neededbefore general conclusions can be drawn with anyconfidence.

    6. Further ReadingThis list contains selected important sources that arewidely available (most are online). A fullerbibliography of relevant documents on indicators,resilience and community DRR is available athttp://www.benfieldhrc.org/disaster_studies/projects/communitydrrindicators/community_drr_indicators_index.htm

    The Hyogo Framework of Action and DRRindicatorsl UN ISDR Hyogo Framework for Action web page,

    http://www.unisdr.org/eng/hfa/hfa.htm l UN ISDR 2007, Guide Note on Indicators for

    Assessing Progress on Disaster Risk Reduction(Geneva: International Strategy for DisasterReduction). Unpublished draft (final version will bepublished).

    l UN ISDR 2005, HF Dialogue: assessing progresstowards disaster risk reduction within the HyogoFramework (online discussion, moderated by PhilipBuckle and Graham Marsh), http://www.unisdr.org/eng/hfa/hfa.htm

    l UN OCHA 2007, Disaster Preparedness forEffective Response: Implementing Priority Five ofthe Hyogo Framework for Action (Geneva: Officefor the Coordination of Humanitarian Affairs).Unpublished draft (final version will be published).

    See also:

    l Liebmann M, Pavanello S 2007, A critical reviewof the Knowledge and Education Indicators ofCommunity-Level Disaster Risk Reduction.Unpublished report for the Benfield UCL HazardResearch Centre,http://www.benfieldhrc.org/disaster_studies/projects/communitydrrindicators/community_drr_indicators_index.htm

    DRR indicators (general)l ADPC 2006, Critical Guidelines: Community-based

    Disaster Risk Management (Bangkok: Asian DisasterPreparedness Center), www.adpc.net

    l Barrena I 2007, Indicators: A guide to find simpleindicators for risk reduction projects at local level(Geneva: IFRC, unpublished draft report).

    l Benson C, Twigg J 2007 (with T Rossetto), Tools forMainstreaming Disaster Risk Reduction: Guidance

    Notes for Development Organisations (Geneva:ProVention Consortium), ww.proventionconsortium.org/mainstreaming_tools

    l Benson C, Twigg J 2004, Measuring Mitigation:Methodologies for assessing natural hazard risksand the net benefits of mitigation: a scoping study(Geneva: ProVention Consortium),www.proventionconsortium.org/mainstreaming_tools

    l LaTrobe S, Davis I 2005, Mainstreaming disasterrisk reduction: a tool for development organisations(Teddington: Tearfund), http://tilz.tearfund.org/Research/Climate+change+and+disasters+policy/

    l McEntire DA 2000, Sustainability or invulnerabledevelopment? Proposals for the current shift inparadigms. Australian Journal of EmergencyManagement 15(1): 5861.

    l ProVention Consortium 2006, Risk ReductionIndicators. TRIAMS Working Paper (Geneva:ProVention Consortium),www.proventionconsortium.org/themes/default/pdfs/TRIAMS_full_paper.pdf

    Local-level and community-based DRRl ADPC 2006, Critical Guidelines: Community-based

    Disaster Risk Management (Bangkok: Asian DisasterPreparedness Center), www.adpc.net

    l Twigg J 2004, Disaster risk reduction: Mitigationand preparedness in development and emergencyprogramming (London: Overseas DevelopmentInstitute, Humanitarian Practice Network, GoodPractice Review No. 9). www.odihpn.org

    Resilience and the disaster-resilientcommunityl Buckle P, Marsh G, Smale S 2000, New

    approaches to assessing vulnerability andresilience. Australian Journal of EmergencyManagement 15(2) 814.

    l Geis DE 2000, By Design: the Disaster Resistantand Quality-of-Life Community. Natural HazardsReview 1(3): 151160.

    l Godschalk DR 2003, Urban Hazard Mitigation:Creating Resilient Cities. Natural Hazards Review4(3) 136143.

    l IFRC 2004, World Disasters Report 2004: Focus oncommunity resilience (Geneva: IFRC), chapter 1.

    l McEntire DA 2005, Why vulnerability matters.Exploring the merit of an inclusive disasterreduction concept. Disaster Prevention andManagement 14(2) 206222.

    l Manyena SB 2006, The concept of resiliencerevisited. Disasters 30(4): 433450.

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  • Communities and DRRl Buckle P 1998/9, Re-defining community and

    vulnerability in the context of emergencymanagement. Australian Journal of EmergencyManagement 13(4) 2126.

    l Enders J 2001, Measuring community awarenessand preparedness for emergencies. AustralianJournal of Emergency Management 16(3): 5258.

    l IFRC 2004, World Disasters Report 2004: Focus oncommunity resilience (Geneva: IFRC), pp. 2731.

    l Marsh G, Buckle P 2001, Community: theconcept of community in the risk and emergencymanagement context. Australian Journal ofEmergency Management 16(1): 57.

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    Characteristics of a Disaster-Resilient Community: A Guidance Note

  • 17

    Version 1 (for fieldtesting), August 2007

    Thematic Area 1: Governance

    Components of resilience:

    1. DRR policy, planning, priorities, and political commitment

    2. Legal and regulatory systems

    3. Integration with development policies and planning

    4. Integration with emergency response and recovery

    5. Institutional mechanisms, capacities and structures; allocation ofresponsibilities

    6. Partnerships

    7. Accountability and community participation

    Section C: Tables

  • 18

    Characteristics of a Disaster-Resilient Community: A Guidance Note

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    slatio

    n,re

    gula

    tions

    and

    Re

    leva

    ntan

    den

    ablin

    gle

    gisla

    tion,

    regu

    latio

    ns,c

    odes

    ,etc

    .,re

    gula

    tory

    proc

    edur

    es,a

    ndth

    eir

    impo

    rtanc

    e.ad

    dres

    sing

    and

    supp

    ortin

    gD

    RR,a

    tnat

    iona

    land

    loca

    llev

    els.

    syst

    ems

    2.2

    Com

    mun

    ityaw

    are

    ofits

    right

    san

    dth

    ele

    galo

    blig

    atio

    nsof

    Ju

    risdi

    ctio

    nsan

    dre

    spon

    sibili

    ties

    for

    DRR

    atal

    llev

    els

    gove

    rnm

    enta

    ndot

    her

    stak

    ehol

    ders

    topr

    ovid

    epr

    otec

    tion.

    defin

    edin

    legi

    slatio

    n,re

    gula

    tions

    ,by-

    law

    s,et

    c.

    Mec

    hani

    sms

    forc

    ompl

    ianc

    ean

    den

    forc

    emen

    tofl

    aws,

    regu

    latio

    ns,c

    odes

    ,etc

    .,an

    dpe

    nalti

    esfo

    rnon

    -com

    plia

    nce

    defin

    edin

    law

    san

    dre

    gula

    tions

    .

    Lega

    land

    regu

    lato

    rysy

    stem

    unde

    rpin

    ned

    bygu

    aran

    tees

    ofre

    leva

    ntrig

    hts:

    tosa

    fety

    ,to

    equi

    tabl

    eas

    sista

    nce,

    tobe

    liste

    ned

    toan

    dco

    nsul

    ted.

    La

    nd-u

    sere

    gula

    tions

    ,bui

    ldin

    gco

    des

    and

    othe

    rla

    ws

    and

    regu

    latio

    nsre

    latin

    gto

    DRR

    enfo

    rced

    loca

    lly.

    3.In

    tegr

    atio

    nw

    ith3.

    1C

    omm

    unity

    DRR

    seen

    byal

    lloc

    alst

    akeh

    olde

    rsas

    inte

    gral

    G

    over

    nmen

    t(al

    llev

    els)

    take

    sho

    listic

    and

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    grat

    edap

    proa

    chde

    velo

    pmen

    tpa

    rtof

    plan

    san

    dac

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    toac

    hiev

    ew

    ider

    com

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    itygo

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    toD

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    ocat

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    wid

    erde

    velo

    pmen

    tcon

    text

    and

    linke

    dpo

    licie

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    .g.p

    over

    tyal

    levi

    atio

    n,qu

    ality

    oflif

    e).

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    velo

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    gac

    ross

    diffe

    rent

    sect

    ors.

    and

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    ning

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    RRin

    corp

    orat

    edin

    toor

    linke

    dto

    othe

    rna

    tiona

    lde

    velo

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    tpla

    nsan

    ddo

    nor-

    supp

    orte

    dco

    untry

    prog

    ram

    mes

    .2

    Ro

    utin

    ein

    tegr

    atio

    nof

    DRR

    into

    deve

    lopm

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    ing

    and

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    ies

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    erty

    erad

    icat

    ion,

    soci

    alpr

    otec

    tion,

    sust

    aina

    ble

    deve

    lopm

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    ate

    chan

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    apta

    tion,

    dese

    rtific

    atio

    n,na

    tura

    lres

    ourc

    em

    anag

    emen

    t,he

    alth

    ,

  • 19

    Thematic Area 1: Governance

    educ

    atio

    n,et

    c.).

    Fo

    rmal

    deve

    lopm

    entp

    lann

    ing

    and

    impl

    emen

    tatio

    npr

    oces

    ses

    requ

    ired

    toin

    corp

    orat

    eD

    RRel

    emen

    ts(e

    .g.h

    azar

    d,vu

    lner

    abili

    tyan

    dris

    kan

    alys

    is,m

    itiga

    tion

    plan

    s).

    M

    ulti-

    sect

    oral

    inst

    itutio

    nalp

    latfo

    rms

    for

    prom

    otin

    gD

    RR.

    Lo

    calp

    lann

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    polic

    ies,

    regu

    latio

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    cisio

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    akin

    gsy

    stem

    sta

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    sast

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    kin

    toac

    coun

    t.

    4.In

    tegr

    atio

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    ith4.

    1C

    omm

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    othe

    rlo

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    evel

    acto

    rsin

    sust

    aina

    ble

    N

    atio

    nalp

    olic

    yfra

    mew

    ork

    requ

    ires

    DRR

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    rpor

    ated

    emer

    genc

    yde

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    DRR

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    gein

    join

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    tode

    sign

    and

    impl

    emen

    tatio

    nof

    disa

    ster

    resp

    onse

    and

    resp

    onse

    and

    com

    mun

    ityan

    dlo

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    genc

    yte

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    ctur

    es.

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    very

    .re

    cove

    ry

    Polic

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    sbe

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    and

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    truct

    ures

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    toof

    ficia

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    din

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    nally

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    plem

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    d)po

    st-d

    isast

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    truct

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    dac

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    5.In

    stitu

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    ical

    ,adm

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    rativ

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    dfin

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    alen

    viro

    nmen

    tm

    echa

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    s,5.

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    GO

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    and

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    dw

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    issue

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    se.3

    In

    stitu

    tiona

    lman

    date

    san

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    clea

    rlyst

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    ures

    ;5.

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    com

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    atin

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    early

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    nate

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    resp

    onsib

    ilitie

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    stak

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    rega

    rdin

    g

    Foca

    lpoi

    ntat

    natio

    nall

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    auth

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    and

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    ilitie

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    inat

    eal

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    ated

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    disa

    ster

    5.5

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    edfu

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    ster

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    echn

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    eria

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  • 20

    Characteristics of a Disaster-Resilient Community: A Guidance Note

    6.Pa

    rtner

    ship

    s6.

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    genu

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    appr

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    7.2

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  • 21

    Thematic Area 2: Risk Assessment

    Thematic Area 2: Risk Assessment

    Components of resilience:

    1. Hazards/risk data and assessment

    2. Vulnerability and impact data and assessment

    3. Scientific and technical capacities and innovation

  • 22

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