C O M M U N I C AT I O N

P. S . A .

• You might see yourself in a mirror

• You might not like what you see

W H AT I S C O M M U N I C AT I O N ?

• spoken words

• written words

• body language

• things "between the lines"

C O M M U N I T Y

• of interest

• come together because of a shared interest

• of cause

• come together because they share a certain situation/condition

C H A N N E L S

• Twitter

• Mailinglist/Email

• Skype/Slack/IRC

• Hangouts

• Phone

• Face to Face

T H I N G S , T H AT D O N ‘ T W O R K

• sarcasm

• jokes

• sometimes

• critique

• most of the time

S A R C A S M

• rude

• are you rather cynical?

• hurtful

• not helping

J O K E S

• can easily be gotten wrong

• often hot helping

C R I T I Q U E

C R I T I Q U E

C R I T I Q U E S A N D W I C H

C R I T I Q U E S A N D W I C H

• Mention something positive

• Bring up helpful critique

• Close with something positive

W H AT D R I V E S P E O P L E ?

• fun

• idealism

• fame

• necessity

D I S T U R B A N C E

• language

• anger

• frustration

• arrogance

• tunnelvision

• sarcasm

• cynical

• trolling

• well... STFU then...you're not helping things

W H AT C A N I D O ?

• reflect your actions

• step down

• be humble

• agree to disagree

• be less stubborn

• accept other opinions/necessities

W H AT C A N I D O ?

• rephrase

• try harder to understand the opposite side

• if nothing helps...

• ask for a mediator

I T ’ S R E A L LY H A R D …

T H E V O L U N TA R Y W O R K L I E

• Yes, you do this in your spare time

• So do they

S T E R E O T Y P E S

• The Tech

• The Marketeer

• The Silverback

• The Architect

• The User

• The "commit-message-style" fascist

D I V E R S I T Y

• Embrace diversity

• Foster diversity

• Utilize diversity

D I V E R S I T Y

D I V E R S I T Y

T H A N K Y O U