Communication ProcessesRESPONSIBILITY

First, let’s review:

Two main facets of communication?

Most of anything can be used in communication (everything is at play)

Miscommunication is VERY common.

Sender-Receiver Model

Begins with sender

The sender sends a message

A receiver receives a message

A receiver gives feedback

All messages travel through a medium. A medium is the carrier which a message is transmitted. Think: social media, spoken word, text, etc.

What are issues with the Sender-Receiver Model?

Is perfect communication ever possible?

Can we *really* know what’s up with the receiver?

So, we know how communication works…

But how should we work with it?

Key Question – when we persuade, are we educating or coercing?

Coercion

1) It’s a form of persuasion

2) We associate it with threats of some kind

Central question – does a threat need to be us threatening them or educating them about a threat?

Education

Assisting one in learning

Can we *really* educate someone if they’re not already thinking we’re right?

Are these really clear cut?

There’s a definite grey-area.

The question for us is one of ETHICS.

Ethics

A person’s sense of right and wrong

Things may not ONLY be coercion IF it’s meant to do the right thing

Value Structure has 3 elements – Working to be a good person

Communicating constructively

Caring about your audience

What is a “good” person?

Give me some ideas!

Two major ways to identify “the good”

1) By consequences – your choice would create good consequences and avoid bad ones. Consequences are the results of a particular choice or action. The long fancy word for this is Consequentialism.

Example – doing something as a means to an end

2) By rules – you have ethical rules (or principles) and you abide by them. The long fancy word for this is Deontology.

Example – refusing to break with your principles (Tho shalt not kill, etc.)

Intrapersonal Communication

“Talking to yourself”

Assessing your thoughts, feelings, and reactions.

Interpersonal Communication

“Talking with others”

Takes place any time messages are transmitted between two or more people.

Not just public speaking – includes all conversation.

Oratory and Rhetoric

Oratory – public speaking

Rhetoric – the art of public speaking

The difference?

An orator is doing public speaking

A rhetorician is studying public speaking

Ethics are central to both

You should *care* about your audience

Their reaction and feedback is the goal of your oratory and investing in rhetoric.

Three methods for appealing to an audience

Logos – logical appeals

Pathos – emotional appeals

Ethos – personal appeals

Logos + Pathos + Ethos = Dialogue.