communication and its importance to a developer
TRANSCRIPT
![Page 1: Communication and its Importance to a Developer](https://reader035.vdocuments.site/reader035/viewer/2022062401/5872d0c81a28ab74188b4fed/html5/thumbnails/1.jpg)
Communication and its importance to a developer
Despot Jakimovski, Skopje, 2016
![Page 2: Communication and its Importance to a Developer](https://reader035.vdocuments.site/reader035/viewer/2022062401/5872d0c81a28ab74188b4fed/html5/thumbnails/2.jpg)
Communication at work by example- Offering a better solution or help
- Clarifying technical story with product owner
- Share knowledge
- Asking for help on your task
- Resolving an argument
- Handling objections
![Page 3: Communication and its Importance to a Developer](https://reader035.vdocuments.site/reader035/viewer/2022062401/5872d0c81a28ab74188b4fed/html5/thumbnails/3.jpg)
Communication is...● Exchange of information
![Page 4: Communication and its Importance to a Developer](https://reader035.vdocuments.site/reader035/viewer/2022062401/5872d0c81a28ab74188b4fed/html5/thumbnails/4.jpg)
piece of the puzzle
SPR
ING
![Page 5: Communication and its Importance to a Developer](https://reader035.vdocuments.site/reader035/viewer/2022062401/5872d0c81a28ab74188b4fed/html5/thumbnails/5.jpg)
How important is communication?Manager:
● ask
Employee (or applicant):
● acts smug
● interruptive
● not responsible for
● easy-going
Colleague:
● needs something
Absolutes:
● always agree?
● allow all interruptions?
● when needed, get most of it
Employee (or colleague):
● answer abruptly
● continue working
![Page 6: Communication and its Importance to a Developer](https://reader035.vdocuments.site/reader035/viewer/2022062401/5872d0c81a28ab74188b4fed/html5/thumbnails/6.jpg)
Important to you?
![Page 7: Communication and its Importance to a Developer](https://reader035.vdocuments.site/reader035/viewer/2022062401/5872d0c81a28ab74188b4fed/html5/thumbnails/7.jpg)
Type of communication?
Written
Body language
Spoken
● comfortable (most time)
● fast across (chat)
● availability (status, notification)
● larger info (email)
● answer / conclude at start
● big email trail -> conference call
● repeatedly required info (wiki)
● listen first
● ask more than tell
● eye contact
● crossed arms
● leaning
![Page 8: Communication and its Importance to a Developer](https://reader035.vdocuments.site/reader035/viewer/2022062401/5872d0c81a28ab74188b4fed/html5/thumbnails/8.jpg)
Some things about developers
true == false || true You are correct.
![Page 9: Communication and its Importance to a Developer](https://reader035.vdocuments.site/reader035/viewer/2022062401/5872d0c81a28ab74188b4fed/html5/thumbnails/9.jpg)
Communication towards developers- Story bliss
-
- plays music/happy-chatty
- question by you or another
- asking questions while reviewing story
- Focus breakers:
(ask before/look around)
- Discussion - views don’t match
- constructive?
- why? moody? repetitive?
(juniors ask on skype)
-
-
-
- a sign of interest
- a sign of doubt
- a reaction to a feeling of insult or attack
- a reaction to a compliment
![Page 10: Communication and its Importance to a Developer](https://reader035.vdocuments.site/reader035/viewer/2022062401/5872d0c81a28ab74188b4fed/html5/thumbnails/10.jpg)
Resistance is...● … an opportunity
● most of it - how?
● short answer, yes, and … behaviour
○ stimulates, is creative, cooperative, positive and inspiring
○ yes, but … behaviour - not respecting reactive, passive, suspicious
● neglect the power of silence?
● short pause
● ask open-ended question - lead conversation
● confirmation of receipt
![Page 11: Communication and its Importance to a Developer](https://reader035.vdocuments.site/reader035/viewer/2022062401/5872d0c81a28ab74188b4fed/html5/thumbnails/11.jpg)
Communication towards non-developers- Broader focus
- explain (hard enough between developers)
- no technicalities;
- client scared and lost;
- discredit yourself;
- meetings
- changing stories/priorities; burden you?
- we not I
![Page 12: Communication and its Importance to a Developer](https://reader035.vdocuments.site/reader035/viewer/2022062401/5872d0c81a28ab74188b4fed/html5/thumbnails/12.jpg)
-
-
- Say “no”
-
-
-
- Listen to the reaction
-
-
-
-
-
-
- Open question in future and suggest an alternative
-
-
-
-
-
- Underlying reason?
-
-
-
-
- why no is good for them
Communication towards non-developers 2- Someone asks you for something:
- impossible
- against company’s code of conduct
- unwanted.
- How to say NO properly:-
- understand person’s question
![Page 13: Communication and its Importance to a Developer](https://reader035.vdocuments.site/reader035/viewer/2022062401/5872d0c81a28ab74188b4fed/html5/thumbnails/13.jpg)
● be aware (your communication)
● small steps (work on it)
● listen first
● handle objections/resistance (in a proper way)
● when pile, prioritize (say why and when)
● say no when needed (in a proper way)
● enjoy in your better work setup - reward yourself!
Conclusion
![Page 14: Communication and its Importance to a Developer](https://reader035.vdocuments.site/reader035/viewer/2022062401/5872d0c81a28ab74188b4fed/html5/thumbnails/14.jpg)
Objectivity exercise
Communicationsituation
3 words describing actions
![Page 15: Communication and its Importance to a Developer](https://reader035.vdocuments.site/reader035/viewer/2022062401/5872d0c81a28ab74188b4fed/html5/thumbnails/15.jpg)
Q&Ahttps://mk.linkedin.com/in/despotjakimovski
http://www.tricode.nl/en/Updates/Blogs/communication-and-its-importance-to-a-developer-bdetail