COMMUNICATION

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What is communication?

• exchanging thoughts, ideas, opinions

Why do people communicate?

- to understand and be understood by others

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We distinguish between these forms of communication:

• VERBAL - NON-VERBAL • FORMAL – INFORMAL• WRITTEN – ORAL• DIRECT(face to face) – NON-DIRECT

communication

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Verbal communication

• We use our language (system of words) to communicate our thoughts and feelings.

• In v.c. we use also stress, tone and modulation of the voice to expess

different meanings

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Kinds of verbal communication There are two kinds of verbal communication:• Formal • (employer/employee, student /teacher)• Informal – chatting or gossipping• (friends, relatives, children and parents)

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Non-verbal communication means using :

• Mimicks • Postures • Gestures• Facial expressions

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NON-VERBAL COMMUNICATION

• is also called a body language

• our bodies constantly talk• we smile, frawn, cry, shout,

laugh or move our hands when we are ....

• Also deaf people use a kind of body language – a sign language to make themselves understood (a movement of hands)

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• DIRECT / INDIRECT

• Many of us prefer talking to others face to face.

• It allows the speaker to ask questions or answer them – directly

• Indirect com. is through messages or using pictures

• WRITTEN / ORAL

• Written communication includes:• Letters• Text messages• Emails

• It can also be formal and informal

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Ancient forms of communication• In ancient times people´s communication was very

simple.• American Indians used smoke signals for

communiction• African tribes used sounds of drums• Later pigeons were used to carry messages• In 19th century the telegraph was invented which is

connected with using of MORSE CODE

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Modern ways of communication• Historically, letters were the only reliable means of

communication until the 19th century• Besides the invention of telegraph also telephone (19th

century) made communication easier• Today, the Internet and mobile phones have become the

dominant media in communication

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Modern ways of communication – pros and cons

• Pros

• Communication is faster and cheaper – e-mail, skype, ICQ

• Cons

• It is ruining real communication

• Addiction

• Influence on our handwriting – lots of mistakes

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Colours and symbols

• wi

purity, innocence

sadness, grief

love, passion

A dove

peace

An owl

wisdom

A lion – strength, courage, bravery

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Communication and society

• We learn the basics of communication, how to communicate with other people and our behaviour is formed by:

Parents in the familyTeachers at school by massmedia – TV, famous people

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is the basic unit where children are taught to behave themselves.

children learn basic morals from their childhood they observe their parent´s behaviour and copy it

Parents should: communicate with children, listen to them praise childen for their achievements shouldn´t use bad words – swear shouldn´t use a corporal punishment

Family

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children are taught by their teachers. They have lessons of ethics and RE (religious education) where their values are formed.

Schools rules: pupils must arrive at school punctually – mustn´t be late don´t have to wear uniforms but must be dressed neatly mustn´t use mobile phones at lessons, copy from classmates, cheat

at lessons (use cheat sheets), must pay attention at the lesson, apologise to the class teacher for

being absent mustn´t bully classmates

At school

punctually= on time 15

Influence of TV on young peopleMedia strongly affects youth culture. Young people spend

lots of free time in front of TV and computer which can influence them negatively.

Negative impact: lots of violence they are becoming couch potatoes, fat and

overweight they see many negative examples – drug, alcohol abuse,

eccentric behaviour

Positive impact: They get new information and widen their horizons

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To behave politely we should keep rules of ethiquette in the society

Ethiquette - is the rules of correct and polite behaviour in society. (rules about how to behave on special occasions)

Etiquette concerns the rules of:1. greetings2. dining at particular occasions3. everyday manners4. visiting cinemas and theatres

Greetings :• men greet women first• children greet adults first• younger people greet older people first

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Dining at particular occasions –Table mannersIt depends on the country – in Europe• you keep the knife in your right hand and eat with your fork

in your left handIn America – after cutting meat with a knife in the right hand

you can swith the fork from the left to the right hand and eat just with it

• when invited to a party or event, especially at someone's home, an appropriate gift could be a bottle of wine, flowers, or a small item for the home, such as a candle.

• during eating don´t talk with your mouth full• use a napkin to wipe out your mouth• don´t put your elbows on the table.• when you finish eating, place your knife and fork together

in the centre of the plate

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Everyday (polite) manners

• You must say „please“ and „thank you“• You should greet persons when they come

over to your house• You shouldn´t interrupt other people when

they are speaking• You should always clean up after yourself• You should respect others and help them• You shouldn´t call sb a name because it hurts• Never say any rude comments, be polite

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Going to the theatre

•You should arrive earlier, don´t be late•don´t speak, talk, whisper during the performance•don´t use cameras, mobile phones•Put on smart clothes•Don´t eat/drink during the performance•Don´t use a rest room during the perfomance

•Cinema•You can eat or drink – pop corn, coke•You can put on casual clothes

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