commitment to safety & health in the workplace · – japan-singapore petrochemicals co., ltd...
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Commitment to Safety & Healthin the Workplace
Care for the Health,Safety and Environment.
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Lucas Ng H K Petrochemical Corporation of Singapore (Private) Limited
bizSAFE Convention 201428 February 2014
Introduction to
• upstream company of the Singapore Petrochemical Complex on Jurong Island– Supply ethylene, propylene, acetylene, butadiene, 1-butene,
MTBE and benzene to companies mainly within Island
• 1984 – first full-fledged ethylene plant (cracker) in
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• 1984 – first full-fledged ethylene plant (cracker) in SEA on stream
• 1997 – second world-scale cracker on stream
• present shareholders
– Japan-Singapore Petrochemicals Co., Ltd (50%)
– QPI* and Shell Petrochemicals (Singapore) Pte Ltd (50%) (*QPI: Qatar Petroleum International)
Health, Safety & Environmentachievements
• Responsible Care® (RC) signatory since Oct 1999
• ISO 14001 certified since Jan 2000(Environmental Management System)
• OHSAS 18001 certified since Nov 2002(Occupational Health & Safety Management System)
• first enterprise certified to Singapore
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• first enterprise certified to Singapore Standard SS 506 Part 3 in Dec 2009 (Process Safety and OHS elements)
• bizSAFE Mentor since 2011
• WSH Performance (Excellence) Award recipient – 2011, 2012, 2013
PCS Culture
• unique teamwork culture built upon
common core values and shared
traditions
• strong teamwork leads to corporate
cohesive culture
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cohesive culture
• cohesive culture evolved to safety and health culture� senior management involvement � leadership
� top down and bottom up � two-way communication
� towards continual improvement
manufacturing – maintenance – construction – marine
“Safety culture is how the organisation behaves when no one is watching”
•comprise beliefs, attitudes, norms and work practices of management, employees and contractors
Safety Culture
Cultivate Improve Sustain
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management, employees and contractors
•“blame free” environment – trust, learn lessons, guidance, intervention, “fair-play” procedures
•Participated CutureSAFE perception survey in 2013 by WSH Council
�identified improvement areas �strive to close gaps with action plans
Safety and Health Culturedriving programmes
• open communication / sharing
� Speak Out for Safety (SOS) programme
� promote open communication channel on safety issues
• empowerment / intervention
Speak Out for Safety Speak Out for Safety
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� STop And Report (STAR) programme
� intervene / report on unsafe situation
• peer-to-peer
� Behaviour Based Safety (BBS) programme
� peer observation and feedback; cultivate safe work behaviour
� Increase workforce involvement to improve culture
Training
• provides knowledge and skills�policy, regulations
� safety, on-the-job skills, language
� lessons learnt, sharing
• initial, ongoing refresher training
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• initial, ongoing refresher training
• review content regularly�obtain feedback; ask what they would like covered, or
issues they would like reinforced
• measure effectiveness of training
• consider need for specialised training
• caring environment
• protect and promote health of workforce and visitors
• annual health screening; specific screening for workforce exposed to occupational hazards
Securing Health - caring
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workforce exposed to occupational hazards (noise, benzene)
• lifestyle�health talks; doctors counsel / advice� in-house publications, guidelines
• medical clinic, industrial nurse
• fully equipped ambulance; certified first aiders
Securing Safety - visibility
• contractor involvement� clear responsibilities, accountability and engagement� self-regulating Contractors Committee� constructive collaboration; united strength of Contractor
companies� representative as member of RC Committee
• workplace safety
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• workplace safety� safe conditions / safe acts� office / work area
� 5 S system (workplace housekeeping)� staircase safety
• safety beyond workplace� traffic / cyclist / pedestrian
• visitor orientation� Safety Induction Training
• high Intensity Hazards
• heat stress
• ergonomics
through
� management walkabouts, visibility
Heightening awareness
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� management walkabouts, visibility
� safety patrol / inspection
� Mass Tool Box Meeting
� highlight hazard, near miss, etc
� banner, poster
� Safety & Health guide (booklet)
� water supply stations
bizSAFE Commitment
• PCS’ contractor entry level bizSAFE 3
• through continual improvement program, in-house contractorshouse contractors
� majority bizSAFE Star*
� 5 contractors – bizSAFE Partner
• as bizSAFE mentor, with proactive WSH programs working to advance WSH agenda
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Continual improvementPDCA approach
• follow-up crucial
Incident
Rate
Engineering
Safety
Continual
improvement
Workforce
involvement
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crucial
• re-look approach ?
Time
Management
Human
Factors
Better design SWPBehaviour,
Culture
Outreach / Feedbackdistributor / supplier
• surveillance network� routine visits ensure continuous and efficient
communication
• information exchange� best practices
� level-up / knowledge management
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� level-up / knowledge management
• site visit / support� (audit / review)
� Responsible Care compliance
• other potential issues� complaints
� product management, unexpected effect
� compliance
Exampledelivery / unloading of chemicals
• leveling-up of supplier practices
• expectation of health, safety and environmental practices of drivers (traffic safety); promote safe chemical unloading
• actions to outstanding issues Hazmat course –
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• actions to outstanding issues
� met suppliers; requested training materials, SOP, checklist
� harmonisation of SOP, checklist; comprehensiveness, eliminate confusion
� min / basic training requirement; site Hazmat course
� regular spill / emergency response exercise
Hazmat course –
site practice
emergency response drill
Our thoughts - how to improve
• recognise difference between managing and leading; management provides impetus for safety performance
• uphold management commitment and leadership (personal involvement, visibility) and workforce participation
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participation
• integrate safety into process of business
• ensure everyone accountable for safety and health
• provide effective training to identified needs at all levels
• open two-way communication
• respond to concerns and act promptly, visible follow-up
manufacturing – maintenance – construction – marine
Takeaways
• never treat feedback / comment as small and
irrelevant
• respond to concerns and act promptly, visible
follow-up
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follow-up
• review HSE performance for enhancement
and/or improvement
“Leadership commitment to Safety & Health leads to increased productivity and positive business performance”
Thank You
Care for the Health,Safety and Environment.
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