commercial member education
TRANSCRIPT
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CommercialMemberEducationalPresentations
302MEDITECH6.XContractingLegalInsightandAdvice
Presenter:WilliamF.O'Toole,Jr.
Organization:O'TooleLawGroup
Scheduled:WednesdayJune1at1:30pm
Abstract:Migratingto6.Xisamajordecisionandshouldbegiventhesameduediligenceasanew
vendorsearch.Thecontractingprocesscanbecomplicatedandintroducesconsiderationsnotfoundin
astraightnewvendoracquisition,especiallyforlong-termcustomers.Thissessionwillprovidevaluable
insightforallcustomers,largeandsmall,embarkingonthisnewtechnologyinvestmentpath.
WilliamOToolefoundedtheOTooleLawGroup,specializingexclusivelyinhealthcareinformation
technology,followinghislongtenureasCorporateCounselatMedicalInformationTechnology,Inc.
Knownandrespectedbyexecutives,attorneysandconsultantsthroughoutthehealthcareindustry,
OToolenowrepresentshealthcareproviderentitiesandtechnologycompaniesinallaspectsoftechnologyacquisition,developmentanddistribution.
303NPRTipsandTricksFunwithPrinters,FilesandExecutables
Presenter:JoeCocuzzo
Organization:IatricSystems
Scheduled:FridayJune3at2:30pm
Abstract:JoinusforMagicandC/Stipsandtricksfor2011,including:
Printingtomultipleprintersfromonereport.Forexample,creatingafacesheetthatprintsthreeformstothreedifferentprintersfromonePrintAdmissionFormson:prompt.Switch
fromportraittolandscapeinonereport.
ThreewaystocreatefilesormultiplefilesfromoneNPRreport:o usingFTP.GHT(magic)o usingZ.smb.put.raf(oneofanewsetofZutilities)o [email protected]@File.write(ClientServer)
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CreateafilefromanNPRreport;closeitearlysoyoucanthenopenitautomaticallyfromWordorExcel.
Buildaurlwithmorethan255characterswithanNPRreportandmanagetocallthebrowserwiththaturlwithoutusingaVBScriptorbatchfile.
MoreautomaticgraphingfromNPRreports,usingaJavascriptutilityandthebrowser.ThissessionisopentoNPRReportWritersofalllevelsofability.
JoeCocuzzoistheVicePresidentoftheNPRgroupatIatricSystems.Since2000hehasheadedtheNPR
GroupatIatricSystems,currently21strong,whichprovidesNPRReportWriting,CDSAttributeandRule
writing,Prorationruleassistance,andon-sitetrainingtoMEDITECHhospitalsintheUS,Canadaandthe
UK.PriortojoiningIatricSystems,JoewasaSeniorProgrammer-AnalystatNewton-WellesleyHospital
inNewton,MAfrom1992-2000andbeforethathewasanApplicationsConsultantatMEDITECH.
305WhyareONCandMeaningfulUseImportanttotheRevenueCycle?
Presenter:KayJackson
Organization:IatricSystems
Scheduled:FridayJune3at2:30pm
Abstract:Thissessionwillreviewsomeofthenewestprogramsthatwillprovideasignificantimpact.
Widespreadadoptionofhealthinformationtechnology(healthIT)canfosterimprovementsinquality,
safety,efficiencyandaccesskeygoalsintodaysnationaldialogonhealthreform.Thesegoalsmay
alsosoondrivereimbursement,thusimpactingthebottomlineandrevenuecycleanddrivethe
CertificationCommissionforHealthInformationTechnology(CCHIT),anonprofit,501(c)3organization
withthepublicmissionofacceleratingtheadoptionofhealthIT.
Attendthissessionandlearn:
WhatwillbechangingintheRevenueCycle? WhatisCCHITandhowdoesitimpactourfacility? WhatisMeaningfulUse? WhatisONC-ATCB? WhataresomeofthecriteriafortheseprogramsthatmightimpactAccessandPFS? WhatinformationshouldIsharewithmyRevenueCyclestafftohelpeducatethemregarding
theseprograms/processesorgovernmentrequirements?
KayJacksonhasawealthofrevenuecycleimprovementknowledgeandexperience.For15yearsshe
wasinmanagementatthird-partypayorcompaniesdevelopingmethodsfordelayinganddenying
medicalclaimssubmittedbyhospitals.Whenshesawthelightshemovedintothehospital
environmentwhereshespent10yearsinmanagementofScheduling,AccessandPatientAccounts.Kay
wasthenrewardedbybeinggiventheprivilegetodevelopandmanagetheCaseManagement
department.Shealsodevelopedoneofthefirstdenialsmanagementteamsatahospitalin1989.For
thepast12years,Kayhasconsultedonstrategichospitalplanning,redesignofaccessandpatient
accountsprocessesanddevelopedsoftwarefortheadmittingandbusinessoffices.Kayhasbeena
requestedspeakeratmorethan100conventions.
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307MobileMadness
Presenter:SteveWalker
Organization:IatricSystems
Scheduled:WednesdayJune1at3:30pm
Abstract:Somanywirelessdeviceslaptops,instruments,handhelddevicesandphones!Itsnotjust
staffthatwantstoaccessthewirelessnetworknow;itspatientsandvisitorstoo!Wirelessnetworks
canbeajungleandwithoutamapitseasytogetlost.Thissessionisdesignedtohelpindividuals
frombeginnerstoexpertsunderstandthechallengesinvolvedandidentifythedeploymentmethods
bestsuitedtoeachorganizationsparticularenvironment.
Primarytopicstobecoveredinclude:
SiteSurveysandPhysicalChallenges NetworkTopologyandRoamingDevices ApplicationDeploymentvs.HandheldDeployment BandwidthConsiderations AuthenticationandSecurity 2011DevicesandConnectivityInformation
AstheDirectorofApplicationDevelopmentatIatricSystems,SteveWalkersupervisesprogrammersand
managesthedevelopmentofallserver,desktopandhandheldsoftwareofferedbyIatricSystems.Prior
tojoiningIatricSystemsinFebruaryof2006,StevewastheNetworkServicesManageratCentral
MissouriStateUniversity(CMSU),wherehealsomanagedthenetworkandserversforaffiliated
UniversityHealthCenter.SteveregularlypresentedatMORENetconferences(MissouriResearchand
EducationalNetwork),actedasthenetworksecuritycontactforCMSUandwasamemberofthe
MORENetSecurityCommittee.HereceivedhisBSinComputerInformationSystemsfromCMSUandhas
beenprogrammingprofessionallyfor16years.Steveservedinthemilitaryandreceivedfourlettersof
commendationduringhisUSNavalcareer.Inhissparetime,Steveenjoysprogramming,woodworkingandautomatinghomecontrol(hecanturnhislightsonbysaying,Computerlightson!).
308SurvivePostPaymentAudits101
Presenter:KayJackson
Organization:IatricSystems
Abstract:Auditsbyanysourcewillnowbecomearoutineevent.CenterforMedicareandMedicaid
Services(CMS)andcommercialpayorsalikeseethevalueofreviewingthepaidclaimtorecoup
paymentsthattheynowfeelweremadeinerror.Medicalnecessity,neverevents,incorrectservicetypesaswellascodingerrorsarebeingtargeted.
Attendthissessionandlearn:
Whyauditsnow? Learnhowtocreateaproactiveauditteam Defend,defendanddefendsomemore Discovertheauditvolumesyoushouldexpect
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Usetheresultsforprocessimprovement Understandyourappealrights Commercialplansupdatelanguage Generalinformationaboutprocess Trackandreportresults Createbenchmarks AHAreportingandRACresults
Thissessionwillalsoincludethefollowingaudittypes:
RACfortraditionalMedicareandMedicaidandManagedMedicareandMedicaid CERT MAC PSC OIG
QIC MIP HEAT Commercial
KayJacksonhasawealthofrevenuecycleimprovementknowledgeandexperience.For15yearsshe
wasinmanagementatthird-partypayorcompaniesdevelopingmethodsfordelayinganddenyingmedicalclaimssubmittedbyhospitals.Whenshesawthelightshemovedintothehospital
environmentwhereshespent10yearsinmanagementofScheduling,AccessandPatientAccounts.Kay
wasthenrewardedbybeinggiventheprivilegetodevelopandmanagetheCaseManagement
department.Shealsodevelopedoneofthefirstdenialsmanagementteamsatahospitalin1989.For
thepast12years,Kayhasconsultedonstrategichospitalplanning,redesignofaccessandpatient
accountsprocessesanddevelopedsoftwarefortheadmittingandbusinessoffices.Kayhasbeena
requestedspeakeratmorethan100conventions.
309TheTransitionfromNPRtoFOCUSReportWritingFunctionality
Presenter:DanaHolmes
Organization:TheINGroup,Inc.
Scheduled:FridayJune3at10:00am
Abstract:MigratingfromMEDITECHMAGICtoCS6.0isnotexactlycutanddrywhenitcomestoyour
NPRreports.Bementallyandphysicallypreparedtosaygoodbyetoallofyourhardworkandintricately
builtMAGICNUR(PCS),OE(OM),EDMandRXMreports.ThesewillhavetoberebuiltinCS6.0once
youdetermineifstandardfunctionalitydoesnotmeetyourneeds.CometomyINGroup,Inc.
presentationandletmeshedsomelightonthemigrationpreparation.TrimyourMAGICNPRreport
librarybeforeyouevenbegintomigrate.MEDITECHhasprovidednumerousreportstorunandidentify
whatcustomreportswithinyourMAGICplatformthathavenotbeenutilizedwithinaspecifictimeframe.Comeyourmigrationtime,itwilleaseyourpainandworkload.
DanaHolmesholdsaBAwithanemphasisinInformationSystems.HeisaSr.ClinicalAnalystwithThe
INGroup,Inc.basedintheWestcoastoftheUSA.DanahasbeenworkingwithintheITfieldfor24years
andtheMEDITECHrealmforthelastdecade.HewastheLeadAnalystonaMEDITECHMAGICtoCS6.0
NPRreportmigrationrecentlyforaProvidenceHealthSystemHospitalinthePacificNorthwest.
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311e-MAR/BMVOptimizationwithRulesandCustomReports
Presenter:BruceMatthias
Organization:TheInGroup,Inc.
Scheduled:FridayJune3at10:00am
Abstract:Theuseofe-MAR/BMVisamajoradvancementinpatientsafety,butthereisstillroomfor
improvement.Theuseofrulesandcustomreportscanaddalevelofoptimizationthatsavestimefor
theusersaswellasimprovessafetyforthepatient.Findouthowtomakeyoursystemthebestitcan
be,includingaddinggranularitytofunctionalsettingsandauto-populatingfieldstostreamlinethe
processfromorderingtoadministrationofmedications.
BruceMatthiasishasbeenaPharmacistforover30yearsandhasbeenusingMEDITECHforover20
years.HeiswellrespectedintheMEDITECHusercommunityforhisexpertiseinPharmacyandAdvanced
Clinicals,specializinginpatientsafetyandsystemoptimization.HehasworkedwithMajorMedical
CentersandSystemsincludingProvidenceHealthSystem,SaintJosephHealthSystem,andHuntington
MemorialHospitalandservedasPresidentofMUSEInternationalfrom2000to2002.
314PhysicianAdoptionGettingThemtotheTableandHavingThemStayForDessert
Presenters:TeriYoung-HiseandCharlotteRobey
Organization:BeaconPartnersandFauquierHospital
Scheduled:FridayJune3at2:30pm
Abstract:Engagingphysiciansandpromotingtheiradoptionofnewdocumentationandordering
processesisamonumentaltaskfacingmostorganizationsastheymovetowardachievingMeaningful
Use.Thissessionwillprovidestrategiesforengagingphysiciansbefore,duringandafterthe
implementationprocessaswellaslessonslearnedfromonecommunityhospitalsinitialimplementationandhowtheseresultedindifferentapproachesfortheirsubsequentprojects.
StrategieswillincludedescriptionsofhowtherolesoftheCIOandExecutiveTeam,thePhysician
Champion,theInformationSystemsTeamandtheCoreImplementationTeamscanaffectphysician
adoption.
Afterattendingthissession,participantswill:
UnderstandthePhysicianChampion/CIOrelationshipandtheinfluenceithasonthesuccessfulengagementofphysicians.
UnderstandhowphysicianscanoffertheInformationSystemsTeamapatientcareperspectiveintheclinicalITprojectplanning.
Understandstrategiesusedbymanagementandstafftoenhancephysicianengagement. Understandtheroleoftheprojectcoreteaminsustainingphysicianengagementaftertheprojectimplementationhasgonelive.
TeriYoung-Hise,MSB,RN-BCisaClientServiceManagerwithBeaconPartnersprovidingproject
management,assessmentandimplementationexpertiseforAdvancedClinicalsmoduleswithfocuson
physicianendusers.Terihas27yearsofexperienceinthehealthcarefieldasaregisterednurseholding
bothclinicalandmanagementpositionsinacuteandhomehealthcaresettings.Inher13yearsofwork
intheinformaticsarena,shehasfacilitatedandsupportedmultipleclinicalimplementationsincluding
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physicianorderentryanddocumentationinitiatives.TeriholdsanMSinBusiness,aBSinNursingandan
ANCCcertificationinInformatics.
CharlotteRobey,MS,RNistheManagerofClinicalInformationSystemsatFauquierHealthinWarrenton
Virginia.FauquierHealthconsistsofa97-bedcommunityhospital,aRehabandNursingCarefacility,an
AssistedLivingfacilityandseveralownedproviderpractices.CharlottemanagesastaffoffiveClinical
AnalystswhosupportalloftheMEDITECHclinicalapplicationsaswellas>30othernon-MEDITECH
clinicalapplications.Charlottehas25+yearsofnursingexperienceincludingcriticalcarenursingand
nursingmanagementandovereightyearsofhealthcareITexperience.Shehasparticipatedinorledthe
implementationoftheAdvancedClinicalapplicationsofMEDITECHincludingPCM/POM,PCS,eMAR,
EDM,andPDoc.
315TheNewBuildforAOM/RXMtoSupportePrescribing
Presenter:JoseCastro
Organization:TheINGroup,Inc.
Scheduled:WednesdayJune1at1:30pm
Abstract:Withtheadditionofe-prescribingtotheAOM/RXMfunctionalitytherearenewrequirements
forappropriatebuildofthedrugdictionaries.MEDITECHhasdevelopedanewprocessforre-building
theAOM/RXMdrugdictionaryutilizingadditionaldatafromFSVtofilterdictionaryentries.These
changesmayrequireexpungingyouroldAOMdrugdictionary.Findoutabouthowthiscanbedoneand
howtosaveyoucurrentbuilddata.
JoseCastroII,Pharm.D.isanewseniorpharmacyconsultantforTheINGroup,Inc.Josehasbeena
pharmacistsince2001andhasastrongclinicalskillsacrossabroadrangeofdiversesetting(Ambulatory
CareHIVClinic,InpatientHospitalSetting,ClinicalResearch,andCommunitybasedRetailSetting).
However,majorityhispharmacyexperiencehasbeenintheinpatientsetting.Hisroleshaveincluded:resident(pharmacypracticeandadministration),clinicalstaffpharmacist,aswellasmanagement
backgroundswithfocusonoperations.Josehasbeenrecentlyinvolvedwith5.64Implementationand
Upgrade,andcurrentlyparticipatinginCPOE(entailing:Zynx,AOM/RXM,PriorityPack).
316LeveragingPharmacyforusewithCPOEinMEDITECH6.0
Presenter:BryceOuellet
Organization:TheINGroup,Inc.
Scheduled:WednesdayJune1at11:00am
Abstract:Withtheintroductionof6.0,MEDITECHhasmadesomemajorchanges,andremovedsome
important,andformerlyinherent,functionalityfromPHAinrelationtoCPOE.Thissessionwillserveto
focusonthesemajorchangeswithsuggestionsonhowimplementPharmacyandCPOEsuccessfully.
TopicscoveredwillincludebuildingOrderSetsinOM,buildingstringsinPHAforCPOEuse,ordering
medsinCPOEhighlightingcommonissuesthatdooccur.
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BryceOuellet,aconsultantwithTheInGroup,hasbeenworkingwithMEDITECH5.6andMEDITECH6.0
since2006.HeassistedMEDITECHsdevelopmentstaffwithdevelopingandtestingthepharmacy
module.HewasinvolvedinthepharmacyimplementationforMEDITECHsfirstmigrationfromMagicto
ClientServer5.6in2007.Brycehasassistedwithseveralnewinstallationsaswellasupgradestothe5.6
and6.0environments.CurrentlyBryceisworkingonalarge-scalestandardizationprojectutilizing
MEDITECHsControlledManagementSystem(CMS)in6.0.
317ITOrganizationalModels
Presenter:RobertaMacDonald
Organization:BeaconPartners
Scheduled:ThursdayJune2at11:00am
Abstract:HealthcareInformationTechnology(I.T.)dynamicsandcaredeliveryisbecomingincreasingly
complex,withfundingunabletokeeppace.Hospitalleadershipislookingforincreasedefficiencyand
effectivenessfromI.T.Manyarelookingnotsimplyforimprovedgovernance,butimprovedI.T.
organizationalmodels.I.T.directorsareunderincreasedpressuretocreatemodelsthatmeettheneeds
oftodaywhileanticipatingfuturerequirements.Developingtherightmodelrequiresacomprehensiveexaminationofthemixofpeople,processesandtechnologiesofanorganization,whilestayingwithin
theconfinesofashrinkingI.T.budget.Theappropriatemodelforanorganizationisonethatconsiders
theuniquerequirementsofthatorganization.DoesitleverageyourcurrentI.T.investments?Doesit
helpyouachieveyourfiscal,operationalandclinicalgoals?Doesitprovideastable,flexible
infrastructureforcontinuedexpansionofyourElectronicHealthRecord?Dontbaseyourdecision
simplyoncost.Considerlong-termimplications,flexibility,risks,challengesandadvantagesofeach
modelwithinacontextofyourestablishedstrategyandgoals.
AnunderstandingoftheconceptualmodelscurrentlyusedtostructurethedeliveryofI.T.services
providesacontexttobegintheevaluationofanappropriatemodel.AstrongI.T.infrastructurewill:
Alignwithcorebusinessneeds. Behighlyreliable,availableandsecure. Becosteffective. Maintaindataintegrity. Integratedatafromdisparatesources. Havewellestablishedmetrics.
EvaluationofI.T.modelsmustbeginwithaclearvisionofthefuturewiththedevelopmentofnearterm
anddistantgoals.Avisionandguidingprincipleshouldbedefinedforeachmodel,todirectthe
developmentofbusinesstacticsandapproachesforthatmodel,insupportoftheorganizations
priorities.AcomprehensivereviewofanITmodeloforganizationshouldincludecarefulconsideration
ofimplications,risks,constraintsandbarrierstosuccess.Beobjective,orfaceprojectoverrunsorfailure.
RobertaMacDonaldisaninformationsystemsexecutivewith25yearsofexperienceinallfacetsof
CanadianHealthcareInformationManagement/Technology.Shepossessesanextensivetrackrecordof
buildinghighly-motivatedteamsanddeliveringcomplexclinicalandbusinessprojectsontimeandwithin
budget.Herparticularstrengthsincludetheabilitytobuildrelationships,leadadiversegrouptowarda
commongoalandturnchallengesintopositiveresults.
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PriortojoiningBeaconPartnersMs.MacDonaldaccruedextensiveexperienceinIT/IMstrategicplanning
andimplementationatthedepartmental,organizationalandregionallevelsinherroleastheCIOatSt.
Mary'sGeneralHospital,Kitchener.Sheisrecognisedasalong-standingmemberandleaderinMUSE
andisafoundingmemberoftheOntarioNursingInformaticsInterestGroup.SheholdsaBScNfrom
McMasterUniversityandpractisedasaCriticalCareNurseandNurseClinicianbeforemovinginto
informaticsandinformationtechnology.
318WhatAreMeaningfulMetrics?
Presenter:RobertaMacDonald
Organization:BeaconPartners
Scheduled:ThursdayJune2at3:30pm
Abstract:HealthcareITisbecomingexponentiallychallengingtomanage.Thereisheightenedpressure
toprovethatvaluewasachieved,increasedcomplexityofITinfrastructureandapplicationportfolios.
Thereisdecreasedtoleranceforperformanceproblems.DefiningITMetricsareoftenperceivedaschallenging,complex,andcostlytoimplement.
ThispresentationwilldiscusstheimportanceofMetrics,andadefinitionofgoodmetrics.The
presentationwillwalkthelistenerthroughahowtoguidefordefinitionofITMetricswhichsupport
evidencedbaseddecisionmaking.Metricexampleswillbepresented,followedbyexamplesof
collectionanddisplaymethodology.Theprocessesforensuringa360degreedeploymentofITmetric
willbeincludedinthepresentation.
RobertaMacDonaldisaninformationsystemsexecutivewith25yearsofexperienceinallfacetsof
CanadianHealthcareInformationManagement/Technology.Shepossessesanextensivetrackrecordof
buildinghighly-motivatedteamsanddeliveringcomplexclinicalandbusinessprojectsontimeandwithinbudget.Herparticularstrengthsincludetheabilitytobuildrelationships,leadadiversegrouptowarda
commongoalandturnchallengesintopositiveresults.
PriortojoiningBeaconPartnersMs.MacDonaldaccruedextensiveexperienceinIT/IMstrategicplanning
andimplementationatthedepartmental,organizationalandregionallevelsinherroleastheCIOatSt.
Mary'sGeneralHospital,Kitchener.Sheisrecognisedasalong-standingmemberandleaderinMUSE
andisafoundingmemberoftheOntarioNursingInformaticsInterestGroup.SheholdsaBScNfrom
McMasterUniversityandpractisedasaCriticalCareNurseandNurseClinicianbeforemovinginto
informaticsandinformationtechnology.
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320BMVMetrics:MonitoringforSuccess
Presenters:BeckyDawsonandSusanHaviland
Organization:SantaRosaConsulting,Inc.
Scheduled:FridayJune3at11:00am
Abstract:NowthatBMVisupandrunning,youwanttoknowifthesystemisbeingutilizedappropriatelytomaximizepatientsafety.Anumberofstandardreportsareavailable,butasyourun
themyouhavemorequestionsthananswers:
Wheredothenumberscomefrom? Whatisreallybeingreported? Whatisanacceptablescanrate? HowcanIusethereportstoimprovepatientsafety?
Attendthispresentationtolearntheanswers!
BeckyDawson,RN,BSN,hasover30yearsofrelevantprofessionalexperienceincludingtenyearsof
experienceasaMEDITECHconsultant,projectmanager,andapplicationspecialistinhealthcaresystems.
CurrentlyaManager,MEDITECHServiceswithSantaRosaConsulting,shespecializesinthe
implementationandsupportofMEDITECHsAdvancedClinicalApplicationswithaparticularemphasis
onnursingandrelatedpatientcaredisciplines.Areasofexpertiseincludeimplementationassessments,
developingimplementationandtrainingplans,coordinatingprocessanddepartmentalworkflow
enhancement/redesign,facilitating/managing/trainingapplicationimplementationteams,trainingend-
usersandchangemanagement.Ms.DawsonisfluentincurrentversionsofMEDITECHMagic,Client-
Serverand6.0.
SusanHavilandisaRegisteredNursewithover18yearsofrelevantprofessionalexperienceservingin
variousNursingmanagement,operationalandinformaticsroleswithatrackrecordofsuccessful
outcomes.Herexperienceincludes15yearsofenduserexperiencewithMEDITECHMagicNursing,
OrderEntry,EMARandPyxisMedicationandthepastyearimplementingandsupportingMEDITECHClientServerPatientCareSystem.Shealsohasastrongunderstandingofoperationalworkflowsand
MEDITECHfunctionalityenablingsuccessfulsystemimplementations.
321DontBeDenied
Presenter:DeborahMeredith
Organization:SantaRosaConsulting,Inc.
Abstract:DenialManagementisatoolthatcanbeusedbyanorganizationformeetingARdaysand
Businessofficeobjectivescrosstheenterprise.WhenwegetfinishedyoullhaveagoodunderstandingofhowDenialManagementisusedwhichcansaveyouhoursofmanualeffortsandre-work.
DeborahMeredithhasover20yearsofrelevantprofessionalexperienceincludingtenyearsof
experienceasaMEDITECHconsultant,projectmanager,andapplicationspecialistinhealthcaresystems.
CurrentlyaSeniorImplementationConsultantwithSantaRosaConsulting,shespecializesinthe
implementationandsupportofMEDITECHsBARModule.Areasofexpertiseincludeimplementation
assessments,developingimplementationandtrainingplans,coordinatingprocessanddepartmental
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workflowenhancement/redesign,facilitating/managing/trainingapplicationimplementationteams,
trainingend-usersandchangemanagement.Ms.MeredithisfluentincurrentversionsofMEDITECH
MagicandClient-Server.
322PrepareforMEDITECH6.0FinancialsPresenter:DeborahMeredithOrganization:SantaRosaConsulting,Inc.
Scheduled:FridayJune3at10:00am
Abstract:LearnhowWorkProcessAnalysiswillmakethedifferenceinyourproject.Youcanuseitona
projecttodesignandbuildBAR.Aftercollectingallthepaperforms,thenspendingcountlesshours
building,doyoufindtheprocessisntworkingasdesired?Nomatterwhatyouareimplementingthe
solutionisthesame:WorkProcessAnalysis.
DeborahMeredithhasover20yearsofrelevantprofessionalexperienceincludingtenyearsof
experienceasaMEDITECHconsultant,projectmanager,andapplicationspecialistinhealthcaresystems.
CurrentlyaSeniorImplementationConsultantwithSantaRosaConsulting,shespecializesintheimplementationandsupportofMEDITECHsBARModule.Areasofexpertiseincludeimplementation
assessments,developingimplementationandtrainingplans,coordinatingprocessanddepartmental
workflowenhancement/redesign,facilitating/managing/trainingapplicationimplementationteams,
trainingend-usersandchangemanagement.Ms.MeredithisfluentincurrentversionsofMEDITECH
MagicandClient-Server.
323UpdateonClinicalSurveillanceCreatingaClinicalReviewDisplayBoard
Presenter:BruceMatthias
Organization:TheInGroup,Inc.Scheduled:ThursdayJune2at1:30pm
Abstract:LearnaboutthelatestefficienttechniquesforclinicalmonitoringutilizingMEDITECHs
standardfunctionality.LeverageMEDITECHsPharmacyapplicationwithsophisticatedrules,clinical
decisionsupporttoolsandcustomreportstosendinformationtoaClinicalReviewDisplayBoardtoalert
pharmaciststopotentialtherapeuticrisksandverifytheaccuracyandsafetyofmedicationorders.A
specialfocusonAntibioticMonitoringtomeetthenewJointCommissiongoalswillbeincluded.
Keypointswillincludehowto:
monitorlaboratoryvalues
identifypotentialdrugproblems protectthepatientagainstprescribingerrors
BruceMatthiasishasbeenaPharmacistforover30yearsandhasbeenusingMEDITECHforover20
years.HeiswellrespectedintheMEDITECHusercommunityforhisexpertiseinPharmacyandAdvanced
Clinicals,specializinginpatientsafetyandsystemoptimization.HehasworkedwithMajorMedical
CentersandSystemsincludingProvidenceHealthSystem,SaintJosephHealthSystem,andHuntington
MemorialHospitalandservedasPresidentofMUSEInternationalfrom2000to2002.
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324UnderstandingProjectHealthcareITRiskManagement
Presenter:MaryMoewe
Organization:IatricSystems,Inc.
Scheduled:WednesdayJune1at10:30am
Abstract:UnderstandingProjectHealthcareITRiskManagementAssessingriskandmanagingit
effectively.Muchofprojectmanagementiscomposedofunderstandingriskhavingastructured
approachandknowledgetoeffectivelymanagerisk.HavingaprocessforidentifyinghealthcareITrisks
andopportunitieswillmakeyouamoreeffectiveprojectmanager.Itisaprojectmanagersjobto
worryandmaintainahealthyparanoiaregardingrisk,evenifitsometimesseemsabitpsychotic.
Havingagoodbalancebetweenthinkingaboutwhatcouldgowrongandthendoingeverythingyoucan
toinsuretheprojectisexecutedasplannedisourwork.
Thevisibilityandlevelofriskmanagementappropriatetotheprojecthastobeconsistentwithour
comfortlevelwithriskandthecultureoftheorganization.Thecostoftheriskresponseshouldnotbe
greaterthanthelossimpacttheriskeventmaycause.Anyfactororriskthatcouldseriouslyimpacttheprojectshouldbeidentified,qualifiedorquantifiedandassessedforpossibleimpact.Thisincludes
people,process,technology,organization,cultureandenvironmentalinfluences.Learnhowtorespond
torisk:usingavoidance,acceptance,monitoringandpreparecontingencies,andmitigatingor
transferringownershipoftheriskfactor.Remember,80%ofallprojectrisksoriginatefromthesame
sourcesoneveryprojecteverytime.
SomegoodexamplesofriskinhealthcareITprojectsare:
Numberofsites/hospitalsimpactedbyproject Availabilityandnumber,typesofresources NumberofITinterfacesinvolvedintheproject NumberofdependenciesonotherprojectsorITsystems TimeestimatedtoachievetheprojectoftenacceleratedinhospitalITprojects StakeholderLevelofengagementsometimestherearedifferencesbetweenhospitalCIOand
CNO
CashflowissuesHospitalbudgetcycledoesntalwaysworkwiththeprojectbudgetcycle Changesinprioritiesorprojectobjectivebythehealthcareorganizationorchangesin
Government
LackofexperienceoftheteamProjectManagerisbroughtinfromRadiology,NursingorLabanddoesnthavesignificantITexperience
Unprovenoruncertifiedtechnology
Thebestwaytomanageandcontrolrisksisthroughsolidprojectmanagement,effectiveprojectplanning,andtheprojectteamsdesiretoprotecttheproject.
MaryMoeweisAssociateVicePresident,InterfaceServicesatIatricSystems.Maryhasextensive
experienceinthehealthcareandprojectmanagementfields.ShewasDirectorofInformation
TechnologyforHospitalCorporationofAmerica(HCA)forfouryearspriortojoiningIatricSystems.Mary
isalsoactiveinHealthcareInformationandManagementSystemsSociety(HIMSS)andaCertified
ProfessionalinHealthcareInformationandManagementSystems(CPHIMS).
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325PersonalHealthRecordsandHealthcareConsumerism
Presenter:MarkJohnson
Organization:IatricSystems,Inc.
Scheduled:FridayJune3at2:30pm
Abstract:Thisupdatedsessionwillfocusonthecurrentstateofpatient-drivenhealthcareandhow
patienthealthrecordsarechangingthelandscapeofAmericanhealthcare.Wewillreviewtrendsamong
variousdemographicsegmentstohelpproviderstargetPersonalHealthRecord(PHR)implementations.
Wewillalsodiscussthevariousmeaningfulusecriteriaandhowthesecanbesatisfiedwithahospital-
basedPHRandpatientaccesstohealthinformation.
Specifictopicswillinclude:
PatientHealthRecordsaroundtheworld-howarewedifferentintheUSA? Discusspatientsrightsvs.traditional(businessintellectualpropertyrules) Patient-directedsharingofdatainPHRs:historicalmethodsandnewtrends HITECHandMeaningfulUsecriteria FutureoutlookforthePHRsoftwareindustry
MarkJohnsonistheAccountManagerfortheGreatLakesRegionatIatricSystems.WhileatIatric
Systems,MarkhasbeenProductManagerfor,andsupported,variousproducts.Hehasmorethan10
yearsofbedsidenursingexperienceand15yearsofexperienceinhealthcaredeliverysystems.Markhas
aMastersinHealthAdministrationfromtheMedicalUniversityofSouthCarolina.HeisanANCC-
certifiedInformaticsnurseandisCPHIMScertifiedbyHIMSS.
326NPRReportWriterDebuggingTactics
Presenter:RitaHuneycutt
Organization:CTGHealthcareSolutions
Scheduled:FridayJune3at1:30pm
Abstract:ThispresentationwillcoverdebuggingtacticsforNPRreportsinMagicandClientServer.
TopicscoveredwillincludemethodstobreakouttothedebuggingscreenfromanNPRreportand
variousmethodstoanalyzevariablevaluesonceatthedebuggingprompt.Thispresentationisgearedto
theintermediate/advancedreportwriter.
RitaHuneycuttisSeniorConsultantwithCTGHealthcareSolutions.Herexperiencesincludedevelopmentofdataextracts,NPRdevelopment,creationofHL7interfaces,facilitatingadvanceddataconversions
andcustomdevelopedautomation.SheisanNPRinstructor,bringingtheartandscienceofreport
developmenttoalllevelsofstudents.Shehasmorethan20yearsofexperienceinhealthcareITand
holdsMCADandCIWcertifications.Priortocomingtoconsulting,shewasaprogrammer/analystat
StanlyRegionalMedicalCenterspecializingindataextractionandprocessautomation.Priortothat,she
wasaprogrammerwithSpecializedInformationManagementwhereshewasinstrumentalin
developmentofanelectronichealthrecord.
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327ClinicalDocumentationOptimization
Presenters:TaniaCutone,TammieProfitko,andBryanneWinbourne
Organization:ChiltonHospitalandCornerstoneAdvisors
Scheduled:FridayJune3at1:30pm
Abstract:ChiltonHospitaldefinesClinicalDocumentationOptimizationastheprocessofidentifying
opportunitiesforimprovementandsubsequentlydevelopingcorrectivemeasureswhichoffervalueto
end-users,improveworkflow,andenhanceoutcomes.Thispresentationisdesignedtoshowcasethe
processes,toolsets,andoutcomeswhichhaveresultedfromtheClinicalDocumentationOptimization
effortsatChiltonHospital.Thispresentationwillhighlightimprovementsinthedocumentationscreens,
aswellasenhancementstoworkflowandclinicalprocesses.Aprojectteamwasformedtoevaluate
currentdocumentationscreensviaend-userinterviewsandanalysis.Specificdatapointswere
evaluatedduringend-userinterviewstoidentifyhowscreenscouldberedesignedtoimprove
documentationandmoreadequatelysupportworkflowwhilereducingtimeandkeystrokesper
assessment.
Asaresultoftheseperformanceimprovementefforts,Chiltonredesignedtheirclinicaldocumentation
changemanagementprocess.Therevisedchangemanagementprocessreliesoninputandsubsequent
approvalfrommultiplegroups,includingtheNursingInformaticsdepartment,ClinicalSuperUsers
Council,andtheNursingInformaticsCouncil(NIC).Eachofthesegroupsrolesandfunctionswillbe
highlightedaswedemonstratetheimportanceofthechangemanagementprocesstoensureintegrity,
consistency,andbuy-in.
Onceoptimizationopportunitieswereidentified,approved,andimplemented,reassessmentswere
performedpost-LIVEtovalidateandmeasure(quantify)thevalueoftheimprovements.Additionally,
end-usercompetencytestinghasevolvedtobeasignificantcomponentoftheperformance
improvementprocessandassuchisperformedonanannualbasistoensureadequateunderstandingandadoptionofimportantsystemandworkflowchanges.
TaniaCutoneRN,NurseManager-NursingInformatics,ChiltonHospital
TammieProfitko,ACSSystemsAnalyst,ChiltonHospital
BryanneWinbourne,CornerstoneAdvisorsConsultant
328HIPAA5010Don'tBeLeftBehindTheDeadlineisApproaching
Presenter:BarbaraDaRosa
Organization:CSC
Abstract:Thefinalcountdownforthe5010/ICD-10implementationandtestinghasbegun.ByJanuary
2012healthcareorganizationsmusthavealltheHIPAA5010Compliancetestingcompleted.However,
manystudiesshowthatmosthealthcareorganizationshavenotevenbeguntoputatestplantogether.
Cantheseorganizationsstillcompletethenecessarytestingbeforetimerunsout?
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EvenwithallthetalkandforewarningoftheHIPAA5010testingdeadline,manyhealthcare
organizationsdonotbelievethisdeadlineofJanuary2012isafirmone.Manyhospitalsarestillin
denialthatthisdeadlinewillbeuponthemverysoon.Alargepercentageofhospitalshavetakenthe
approachthatiftestinghasnotbeendonebyallhealthcareorganizationsthenthedeadlinewillbe
pushedout.Nothingcouldbefurtherfromthetruth.January2012isonlymonthsawayandforthose
healthcareorganizationswhohavenotcompletedthenecessarytestingtheresultscouldmeana
reimbursementcatastrophe!ItisNOTtoolatetostartthistestingprocessbutanexpeditedapproach
mustbetaken.
AteamdevotedtosolelythetestingandimplementationoftheHIPAA5010andICD-10codesmustbe
established.Threeseparateportionsoftheprojectneedtobeaddressed:
Assessment&RecommendationPhase:
GapAnalysisandImpactAnalysis 4010-5010&5010-4010MappingChangesmustbenoted RiskandMitigationPlanandProjectPlanCreation
ImplementationPhase:
HIPAAvalidationassets Mappingcomponents ICD10Crosswalk Pre-builtwrappers DataRepositoryEntry(creationofnewbusinessrulesandroutingprocesses)
TestingPhase:
HIPAAValidationtesting FunctionalTesting IntegratingTesting Tradingpartnersetupandtesting
Thistheoryisnotreinventingthewheel.However,inordertogetahospitalontrackandinthemidstof
thetestingphase,adedicatedstaffandexperiencedprojectmanagerwillberequiredneedtodevote
100%oftheirtimetotheeffortsofHIPAA5010.Thedeadlineiscomingdonotmissit!
BarbaraDaRosa,CSCHealthDeliveryIntegrationTeam,hasworkedwithmultiplevendorsCSC,
MEDITECH,Eclipsysandwasaself-employedconsultant.Shehasbeenemployedwithhealthcare
organizationsandfinancialorganizationsthroughouttheeastcoast.Barbaracurrentlyresidesin
Massachusettswithherhusbandandtwochildren.Theyareveryinvolvedwithyouthsporting
organizationsandhavecreatedmultiplepiecesofbaseballequipmentthatwillenhancesafetyfor
children.WearecurrentlyworkingwiththeLittleLeagueorganizationinanattempttofurtherpromotechildren'ssafety.
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330GuidetoUserProvisioningin6.0
Presenter:LucyNelson
Organization:BeaconPartners
Scheduled:WednesdayJune1at1:30pm
Abstract:ThejourneytodesigningappropriateaccessforusersinMEDITECHVersion6.xiscomplexanduserfriendlyatthesametime.Theeaseofdesignputsamisleadingfaceonthecomplexpiecesneeded
tocreateaccess.UnderstandingthenewMenuProcedureAccess(MPA)asacommonportalforaccess
tobothNPRandFocusapplicationsthatarebuiltin6.xcanturnafrustrating,tediouschallengeforthe
persondesigningaccessintoawell-organizedwalkinthepark!Itisessentialtohaveagraspofthe
layersandintegratedpiecesthatgovernaccess.MEDITECHhasbeautifullydesigneddesktopsforeach
applicationthatfacilitatesaccesstootherapplicationsandprocessestheUserneedstomaximizetheir
workflow.ThiseaseofusecomestoanabruptendiftheusershavenotbeenassignedtotheAccess
GroupsandPersonProfilesthatallowthemtousethefunctionalityonthedesktops.
Thissessionwillprovideapreviewofthenewintegrateddesktopsandacleardemonstrationofthe
multiplelevelsandpiecesneededtocreateappropriateaccessforendusers.Pre-testedtoolsusedfor
implementationswillbesharedandwewilldemonstratehowtoapproachandset-upsimpleandcomplexMPAs.
LucyNelsonisanexperiencedhealthcareprofessional,withover25yearsintheindustry.SheisanRN
withovertenyearsofMEDITECHexperience;Magic,ClientServerand6.0platforms.Shehasrecently
workedonaClient-Server6.0implementationbuildastheUserProvisioningAnalyst.HerMEDITECH6.x
experiencealsoincludesOMTeamLeadforaMagicto6.0Conversion/Implementationandhands-on
endusersupportforseveral6.0go-livesthatincludedPCS,e-MarBMV,PCMandCPOE.Ms.Nelsonis
currentlyworkingasaConsultantforBeaconPartners,addinghermanyyearsofexperienceasa
clinicianandeducatortotheconsiderablegroupofMEDITECHSpecialistsontheirroster.Shehasbeen
workinginavarietyofroleswiththeMEDITECHsoftwarefromEnd-UsertoTeamLeadandProject
Management.
331TrackingI.T.HardwarethroughMMEquipmentManagement
Presenter:CharlesSpurgeon
Organization:BeaconPartners
Scheduled:ThursdayJune2at10:00am
Abstract:TrackingInformationTechnologyhardwarewithinmedicalfacilities,largeorsmall,canbea
challenge.ThispresentationwillexamineopportunitiesforI.T.departmentstoaccomplishthistaskby
utilizingMMEquipmentManagementroutines.Participantswilllearnapproachesondeveloping
EquipmentManagementDictionariesandCustomer-Definedscreenstoenterhardwareinformation.In
addition,thepresentationwillincludeanillustrationofhowstandardandNPRReportscanbeusedto
managemaintenanceofcomputers,printers,scanners,andotherI.T.relatedequipmentwithina
healthcarefacility.Aquestionandanswersessionwillfollowthepresentation,astimepermits.
Handoutsofcoveredmaterialswillbeprovided.
ChuckSpurgeonisaSeniorConsultantwithBeaconPartners.Hehasextensiveexperienceimplementing
andsupportingtheMEDITECHGeneralFinancialmodules.HisbackgroundincludesbothClientServer
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andMagicplatformsatbothstand-alonehealthcarefacilitiesandlargehospitalnetworks.Healsoisan
intermediate-levelNPRReportWriterwhohasworkedonmanyprojectsinthisarea,includingrevenue
cycle,departmentalaudits,andsystemconversions.
334InspiringReportingOptionsintheWorldof6.0
Presenter:GlenD'Abate
Organization:Acmeware,Inc.
Scheduled:FridayJune3at1:30pm
Abstract:IfyouarepreparingtoimplementMEDITECHversion6.0,thereareuniquead-hocreport
developmentchallengesthatwillneedtobeaddressed.TheNPRReportWriterisnotcapableof
accessingMEDITECHAdvancedTechnologies(M-AT)basedapplicationsdata(i.e.advancedclinical
PCS/EDM/OM/ARM)forad-hocreports.Thenewlydeveloped6.0ReportDesignerad-hocreporting
applicationdoesnotcontaintherobustdevelopmenttoolsetfoundinNPRRWandhasefficiency
limitationwhenaccessingtheolderNPRdatastructures.FillingthisvoidistheDataRepository(DR)SQL
Serverdatabaseapplicationwhichprovidesaplatformforefficientad-hocreportdevelopmentusingallNPR-basedandM-AT-basedapplicationdatain6.0.
Thissessionwillprovideahighlevelreviewofad-hocreportdevelopmenttoolsthatareavailablefor
freeaspartofyourMEDITECHDR,MicrosoftSQLServerDatabaseimplementation.Wewillreview
threedistinctinteractivedevelopmentenvironments:
1. AnalysisServicesWheresignificantinitialdevelopmentworkisrequiredtoconfigureanad-hoc,web-basedreportingenvironmentandlittleornotrainingisrequiredforendusersto
analyze,review,andmanipulatenumericreportdata(e.g.,totals,counts,averages,etc.).
2. ReportModel/ReportBuilderWheresignificantinitialdevelopmentworkisrequiredtoconfigureanad-hoc,web-basedreportingenvironmentandminimaltrainingisrequiredfornon-technicalstafftodevelopad-hocreportsincluding;selectingreportoutputcolumns,
filteringdata,aggregation,layout,format,inputparametersandmore.
3. ReportServerProjects(inVisualStudio)Wheretechnicalstaffcandevelophighlysophisticated,full-featured,web-basedreportswithaccesstoallofthetechnicalcapabilitiesof
theMicrosoftVisualStudiointeractivedevelopmentenvironment
ThissessionwillprovideanoverviewoftheprosandconsofeachoftheseMicrosoftReport
developmenttechnologiesinthecontextanduniqueconfigurationoftheMEDITECHDRenvironment.
Anyoneinterestedinlearningmoreaboutad-hocreportdevelopmentintheMEDITECH6.0world
shouldconsiderattendingthissession.
GlenDAbateisfounderandPresidentofAcmeware,Inc.Glenhas25yearsofexperienceworkinginthe
healthcareITfieldincluding13yearsatMEDITECHwhereheleddevelopmentoftheDataRepository
(DR)application.UnderGlensguidance,AcmewarehasearnedareputationasaleaderinDRconsulting
fieldandisrecognizedfordevelopinginnovativeDR-basedreporting,customapplication,andinterfacing
solutions.HehasalsodevelopedaDRreportwritingtrainingprogramthathasbeenattendedby
participantsfromdozensofDRsites.GlenhasanundergraduatedegreeinEngineeringandEconomics
fromTrinityCollegeandgraduatedegreesinBiomedicalEngineeringandinFinancefromR.P.I.and
BostonCollege.
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335MeetingMeaningfulUseintheCommunityHospital:AMEDITECHClientServer5.64
and6.0Experience
Presenters:MaryJoNimmo,EdwardRicks,andJamesD'itri
Organization:LenoirMemorialHospital,BeaufortMemorialHospital,andCSC
Scheduled:FridayJune3at10:00am
Abstract:Thistopicwilldispelthemyththatcommunityhospitalscannotsatisfythe"meaningfuluse"in
atimelymanner.Infact,thetopicwillshowthatsmallcommunityhospitalsinmanywaysarebetter
positionedtocomplywiththe"meaningfuluse"criteriabycarefulplanningandunderstandingwhat
stepstotake.
WewillexploretheeffortsofLenoirMemorialHospital,a261-bedacutecarehospitallocatedinrural
NorthCarolinaandBeaufortMemorial,a197-bedacutecarehospitalinSouthCarolina.Wewillprovide
anexampleofwhattwosmallcommunityhospitalcanandshoulddotoachievecompliance,linkingthe
moregeneral,conceptualcontentoftheintroductorypartofthetopicwithanactualsettingthatis
closinginonachievingcompliance.LenoirMemoriallauncheditsplanningeffortsregarding"meaningful
use"inlate2009andistrackingtowardcomplianceby2012.Beaufortmadethedecisiontoconvert
fromMagictoMEDITECH's6.0platform,goingLiveinMarchofthisyear,andwillmeetmeaningful
usecompliancein2011.Throughbothhospitals,wewillsharewiththeattendeesthestepsbeingtaken
toachievecompliance,theeconomicsofthepursuitandkey"lessonslearned"fromtheeffortstodate.
Thetopicwillclosewitharecapofthemajorpointsdiscussedthroughoutthepresentationfollowedby
aquestion/answerperiod.
MaryJoNimmo,RNMSNhasover30yearsofexperiencethatincludespatientcaredelivery,nursing
management,qualitymanagementandISDepartmentmanagement.Forthepasttenyears,shehas
beentheDirectorofManagementInformationSystemsatLenoirMemorialHospitalinKinston,NCwhere
shehasledthetotalreplacementoftheorganization'sinformationsystemsandiscurrently
spearheadingthehospital'spursuitofHITECH"meaningfuluse"compliance.Ms.NimmoholdsaBSNdegreefromtheMedicalUniversityofSouthCarolinaandaMastersdegree
fromEastCarolinaUniversityandsitsonvariousStateITCommittees.
EdwardD.Ricks,MHA,CPHIMS,CHPS,istheVicePresidentofInformationServicesandChiefInformation
OfficerforBeaufortMemorialHospitalinBeaufort,SC.PriortojoiningBeaufortMemorialin2008he
filledthesameroleforSamaritanMedicalCenterinWatertown,NY.Edhasovertwentyyearsofhealth
careinformationsystemsexperience,withthelastnineyearsataseniorlevel.EdearnedaBachelorof
SciencedegreeincomputersciencefromCentralMichiganUniversityinMt.Pleasant,Michigananda
MasterofHealthAdministrationdegreefromtheUniversityofNorthCarolinainChapelHill.Forthe
eighthyearinarow,BeaufortMemorialHospitalwasnamedoneofthenation'sMostWiredHospitals
accordingtothe2010MostWiredSurveyandBenchmarkingStudyprintedintheJulyissueofHospitals
&HealthNetworksmagazine.
JamesD'itri,MMisaPartnerinCSC'sHealthcareITStrategygroupwith33yearsofexperiencespanning
ITstrategy,selection,andimplementationandrelatedconsultingservices.Hisclientsinclude
organizationslargeandsmall,fromacademicmedicalcentersandintegrateddeliverysystemstosmall
communityhospitalsandcriticalaccesshospitals.HeholdsaBachelorofSciencedegreeinElectrical
EngineeringfromPrincetonUniversityandaMasterofManagementdegreefromNorthwestern
University'sKelloggSchoolwithmajorsinHealthServicesManagement,AccountingandManagement
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InformationSystems.Hehaslecturedatseveraluniversitiesandhasspokenatavarietyoflocaland
nationalforums.
336AffiliatePhysicianStrategies:UsingInformationTechnologytoEarnLoyalty
Presenter:RobertJSchwartz,M.D
Organization:DearbornAdvisors,LLC
Scheduled:ThursdayJune2at10:00am
Abstract:Mostfacilitiesfindthemselvesinacompetitiveenvironment
andstrugglewiththebestmethodstoworkwiththeirprovider
communities.Therearemanyintrinsicandexternalpressuresonthefragileprovider-healthsystem
relationshipthatcanresultinfewerpatientsforthehealthsystemandstrainedrelationships.
Commonly,relationshipswithreferringprovidersandthemedicalstaffisdefaultedtothephysicians
themselvesordelegatedtooneortwoindividualswhoarenotintegratedintotheexecutiveorclinicalenvironment.
Qualityofcareinitiativesarenowcommonandmostaresuccessful,resultingindifficultyinidentifying
clearmarketleadersataregionallevel.Differentiationthenrequiresadditionalstrategiesthatcreatea
competitiveadvantageforthehospitalandthiscanbeobtainedbyborrowingfromthehotel,
entertainmentandaviationindustries.CustomerRelationshipManagement(CRM)hasbeenadaptedto
thehealthcareenvironment-termedProviderRelationshipManagement(PRM)-andhas
demonstratedsupportofqualitycareinitiatives,multi-yearincreasesinreferralsandincreasedrevenue.
ThepresentationwillstartwithlessonslearnedfromotherindustriesexcellingatCRM,addressingthe
adjustmentsnecessaryforthehealthcareenvironment.Thenextpartwillbeacasestudyofasuccessfulprogramthatdramaticallyincreasedreferralsandprovidedmanyunplannedbenefitsfrom
theimplementedcomponents.ThefocuswillbeonthetechnologycomponentsofHealthInformation
Exchanges(HIE),DecisionSupportandMessagingTechnologies.Itwillconcludebyidentifyingthekey
componentsinthismodelofPRMandsomelessonslearned.
RobertJSchwartz,M.D.,M.P.H.;PhysicianExecutivehasmorethan25yearsofclinicalexperience.Prior
tojoiningDearbornAdvisorsin2009,Dr.SchwartzservedasVicePresidentandMedicalDirectorof
ReferringPhysicianRelationsattheUniversityofPittsburghMedicalCenter(UPMC).Hewasresponsible
formaintainingrelationshipswithmorethan4,000communityandreferringphysicians.Whilethere,he
conceived,developedandimplementedaninnovativequalityofservicestrategy,creatingexcellencein
access,informationsharingandservicerecovery.AtUPMC,hisideasandoperationscreatedanew
approachtophysicianloyalty(i.e.,earningtheirloyalty),contributedtopatientsafetythroughclinical
messaging,andcreatedameasurablereductioninlegalriskbybridgingthegapbetweenhospitaland
communityprovidersbytreatingthemasvaluedcustomers.ThisworkledtoDr.Schwartzbeing
recognizedasthe2006MicrosoftHealthcareUsersGroup,ClinicianoftheYearand2003Innovations
AwardfromtheHospitalAssociationofPennsylvania.
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337ICD-10andMEDITECH:AllAboard?
Presenter:BobWitkop
Organization:CTGHealthcareSolutions
Scheduled:WednesdayJune1at3:30pm
Abstract:HealthcareOrganizationsarefocusedonimplementingcorepiecesoftechnologyand
processesthatwillenablethemtomeetICD-10milestones.Stabilizingclinicalandrevenuecycle
system/processesarekeycomponentstominimizingtheimpactonrevenuestreamsunderthenew
legislation.ExplorewithCTGHShowMEDITECHorganizationsareaccommodatingtheserequirements
withdeadlineslooming.Thissessionwillprovideanoverviewoflegislatedchangesandtheirintent
alongwithkeydatesandcoreMEDITECHprocessesandsystemchangesforeachplatform.Specific
focusareaswillhighlighttheimpacttoyourorganizationsclinicalandrevenuecycleprocessesasyou
steamtowardsmandatorycompliancedeadlines!
BobWitkopiscurrentlyaDeliveryMangerwithCTGHSandhasover14yearsofHealthcareExperiencein
ProjectManagement,RevenueCycleManagement,OperationalAssessments,
Implementations/Upgrades/Conversions,andProcessOptimizationsrelatingtomedicalsoftwarewithin
multi-facilitycorporateorganizations,singlestandingacutecarehospitals,long-termacutecare
facilities,homehealth,andnationalphysicianbillingenvironments.Bobhascompletedprojectsin
functionalconsultingpositionswithAdmissions,MedicalRecords,Coding,BusinessOffice,Materials
Management,AccountsPayable,GeneralAccounting,PhysicianBillingandInformationTechnology
departments.
338TARor:HowILearnedtoStopWorryingandLovetheAutomatedTransfusionRecord
Presenter:DonNewtonOrganization:CTGHealthcareSolutions
Scheduled:WednesdayJune1at1:30pm
Abstract:InthissessionwewilllookatTAR(TransfusionAdministrationRecord)fromaBloodBank
perspectiveincludingtheartoflettinggoorcurrenttransfusionpracticesandtrustingtheautomated
system.WewillalsolookatthefeaturesofTARforthepatient,thelabandtheclinicalstaff.We'll
includeconsiderationsfor6.0andrealworldexperiences.
DonisaMedicalTechnologistwithover30yearsofgeneralistexperience.AformerLaboratoryDirector
andVice-PresidentofClinicalOperations,Donhasbeenworkingasaconsultantforthepastfiveyears.
ProficientinbothMEDITECHandCerner,hehasworkedwithbothsingleandmulti-sitefacilities.Doniscurrentlyworkingonanenterpriseroll-outofMEDITECH6.0.
DonismarriedtothelovelyChristine.Theyhavethreechildren,girls16and14andason12.Whennot
travelingforwork.Donlikestotravelwithhisfamily,cookandplayguitarinhisclassicrock,blues,funk
band:RandomPlay.
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339MEDITECHCS5.6or6.0WhatstheDifference?
Presenter:DebbieMartin
Organization:DearbornAdvisors,LLC
Scheduled:ThursdayJune2at9:30am
Abstract:TherehasbeenmuchspeculationanddiscussionaboutMEDITECHClientServerVersion5.6and6.0andwhatitmeanstotheend-user.BothC/S5.6.4ElectronicHealthRecord(EHR)and6.0Health
CareInformationSystem(HCIS)version6.05EHRhavereceivedCCHITEHRinpatientcertification.But
whatarethedifferences?
Thissessionwillprovideahigh-leveloverviewofeachversionacrossmultipleapplications,withafocus
onsimilaritiesanddifferencesbetweenthetwo.Functionalityandintegrationwillbediscussed,aswill
identificationofmajorprocessredesignopportunitiesand/orrequirements.Comparisontomore
familiarversions(5.5andbelow)willbemade,whenhelpful,todemonstratesignificantchanges.
Attendeesshouldexpecttoleavethissessionwithagoodunderstandingofwhattoexpectastheylook
forwardtofutureupgradesorimplementationofthelatestproducts.Thispresentationisidealforthose
whoareconsideringmigrationto6.0.
DebbieMartin,Director,hasmorethan35yearsofexperienceinhealthcare,25ofwhichhavefocused
onhealthcareinformationtechnologydesignandimplementation.Shehasabroadrangeofclinical
applicationsimplementationandmanagementexperience,alongwithdepthofknowledgeinsystems
designandhealthcareoperations.Ms.Martinsdiversebackgroundincludesimplementationof
integratedLaboratory,Radiology,Pharmacy,Nursing,OrderEntry,AppointmentScheduling,Enterprise
MedicalRecord,EmergencyDepartment,OperatingRoomManagementandProviderOrder
Managementapplicationsinvarious-sizedfacilities.Inaddition,shehasextensiveexperienceinsoftware
testing,stafftrainingandteamleadership.ShespecializesinMEDITECHMagic,ClientServerand6.0
productsandhasexperiencewithmultiplethird-partysoftwaresolutionsandinterfaceswithvarious
clinicalvendors.Ms.MartinalsohasexperienceinthebuildandmanagementofMEDITECHsCorporate
ManagementSystemincomplexmulti-facilityenvironments.
340ADayintheLifeA6.0Real-timeDemonstration
Presenters:JeffBattlesandDebbieMartin
Organization:St.BernardsMedicalCenterandDearbornAdvisors
Scheduled:FridayJune3at9:30am
Abstract:ThisisanopportunitytoseeMEDITECH6.0inatruehospitalenvironment.St.Bernards
HospitalinJonesboro,ArkansashasbeenLivewithMEDITECH6.0formorethanayear.Thesessionwill
takeyouthroughatypicalpatientdayandincludereal-timedemonstrationofbasicfunctionswithinEDM,ADM,OM,PHA,ITS,LAB,PCS,eMAR,PCMandEMR.Thefocuswillbeonintegration,
documentationandclinicaldatapresentationtophysiciansandotherclinicians.Timeforquestionsand
answerswillbeallowedfollowingthedemonstration.Thispresentationisidealforthosewhoscheduled
for,orconsidering,migrationto6.0.
JeffBattles,RN,isinInformationServicesatSt.BernardsMedicalCenterinJonesboro,AR.Hehas13
yearsofexperienceinhealthcareworkingintheLab,EmergencyDepartmentandasManagerofa40-
bedOrthopedicsDepartment.AspartofaMEDITECH6.0implementation,Jefftransitionedtothe
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MedicalCentersInformationServicesClinicalApplicationsDepartment,wherehehasworkedforthepast
twoyears.HisspecialtyapplicationsarethePatientCareSystem,OrderManagementandEnterprise
MedicalRecord.HealsoworkscloselywiththeEmergencyDepartment,LaboratoryandPharmacy
modules.HehasexperiencewithstafftrainingandwithMEDITECH-related,third-partyvendors.
DebbieMartin,Director,hasmorethan35yearsofexperienceinhealthcare,25ofwhichhavefocused
onhealthcareinformationtechnologydesignandimplementation.Shehasabroadrangeofclinical
applicationsimplementationandmanagementexperience,alongwithdepthofknowledgeinsystems
designandhealthcareoperations.Ms.Martinsdiversebackgroundincludesimplementationof
integratedLaboratory,Radiology,Pharmacy,Nursing,OrderEntry,AppointmentScheduling,Enterprise
MedicalRecord,EmergencyDepartment,OperatingRoomManagementandProviderOrder
Managementapplicationsinvarious-sizedfacilities.Inaddition,shehasextensiveexperienceinsoftware
testing,stafftrainingandteamleadership.ShespecializesinMEDITECHMagic,ClientServerand6.0
productsandhasexperiencewithmultiplethird-partysoftwaresolutionsandinterfaceswithvarious
clinicalvendors.Ms.MartinalsohasexperienceinthebuildandmanagementofMEDITECHsCorporate
ManagementSystemincomplexmulti-facilityenvironments.
341MEDITECHSystemsUpdate2011
Presenter:JamesFitzgerald
Organization:DellServices
Scheduled:ThursdayJune2at1:30pm
Abstract:MEDITECHisevolvingquicklytocontinuetoprovidepatient,physicianandhospital
informationsystemsthathelphealthcareorganizationsachievetheirmissionofimprovingthequality
anddeliveryofhealthcarewithintheircommunities.AsMEDITECHscustomersridethispowercurve
toachieveafullcontinuumofcarewithinteroperabilityandmeaningfuluse,theunderlyingsystemsand
technologiesmustadapttochangesintheMEDITECHsoftwareaswellaschangesintheregulatoryenvironment.ThispragmaticdiscussionreviewssomeofthisyearstechnologychangesinMEDITECHs
offering,incrementaladjustmentshospitalscanmaketotakeadvantageofthosechanges,andwaysto
plansuccessfullyforthefuture.TopicscoveredspecificallyastheyrelatetoMEDITECHsofferingwill
includeencryptionofdata,archiving,thegrowinguseofdatarepositoriesandwarehouses,
interoperability,virtualdesktops,andnewdisasterrecoverymethodologies.
JamesJ.FitzgeraldistheChiefTechnologyOfficer,MEDITECHSolutionsGroupwithinDellServices.Ina
25+yearcareerhehasheldstaffandexecutiverolesinsales,marketing,andproductmanagementin
variouscompanies.JimwasproductmanagerofMicrocomsground-breakingAXandHDMSserieserror-
correctingnetworkmodems,whichpavedthewayfortheearlydaysofdial-upInternetservice.
Since2001,JimhasservedasCTOoftheMEDITECHSolutionsGroup(formerlyJJWild)whichwas
acquiredbyPerotSystemsCorporationin2007.Jimhasbeenanintegralpartofthenetwork,systems,
andstoragetechnologydesignteamforover400hospitalsusingtheMEDITECHHealthcareInformation
System,andhasenvisionedandshepherdedthecreationofasolutionsportfolio.Jimscurrentfocusison
expandingthebenefitsofvirtualizedservers,clients,andnetworkstothehealthcarecommunityand
workingwithhiscolleaguesatMEDITECHtodrivetowardszerodowntimehealthcareinformation
systems.
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342MEDITECHMagictoMEDITECH6.0MigrationTheMagnitudeofNewFeatures,
Conversions,andRebuildingthatYouNeedtoFindOutBeforeyouStart
Name:EdRicksandNathiaKarasch
Organization:BeaufortMemorialHospitalandSummitHealthcare
Scheduled:FridayJune3at10:00am
Abstract:MigratingfromMEDITECHMAGICtoMEDITECH6.xessentiallyrequiresthesametimeand
resourcesasanewinstallation.Thisdiscussionwillprovideinsighttothemagnitudeofthistypeof
projectwhichrequiresthoroughandthoughtfulpreparationandplanningpriortotheinstallationin
ordertohaveanychanceofmeetingthescheduledGoLiveDate.BeaufortMemorialHospitalrecently
migratedfromMAGICtoMEDITECH6.0andreplacedmultiplethird-partyvendorapplicationsinterfaces
withnewinterfaces.Wewouldliketoshareourexperienceswithyouaroundthe"gotcha's"that
BeaufortMemorialandotherearlymigrationhospitalsdiscoveredandsharehowourexperiencescan
helpyounavigatethroughtheseobstaclessothatyoudonotputyourGoLivedateatrisk.
Topicsreviewedinthisdiscussioninclude:
Newfeaturestolearnandunderstand,suchasserverlessintegratedbackups,role-basedesktops,UPTandmore.
Areastofocusonsoonerthanlatersuchas:o PC'sNamingConventionso ReviewExistingCustoms(DetermineiftheyarestandardinFocus)o CDS(identifywhichqueriesusedlastandsetupnamingconventions)o PrintingProcesso Conversions(MPI,ITS,..)o Interfaces(identifyallInterfacesanddataflow)o DictionaryBuild(newdictionariesdidn'texistinMagicandusing(Scriptstostreamline
withUPT)
o Downtime(Policies/Procedures)o PCILink(HistoricalnonconvertedData)o TestingProcesses(Unit,Integrated,Parallel)
EdwardD.Ricks,MHA,CPHIMS,CHPS,istheVicePresidentofInformationServicesandChiefInformation
OfficerforBeaufortMemorialHospitalinBeaufort,SC.PriortojoiningBeaufortMemorialin2008he
filledthesameroleforSamaritanMedicalCenterinWatertown,NY.Edhasover20yearsofhealthcare
informationsystemsexperience,withthelastnineyearsataseniorlevel.Fortheeighthyearinarow,
BeaufortMemorialHospitalwasnamedoneofthenationsMostWiredHospitalsaccordingtothe2010
MostWiredSurveyandBenchmarkingStudyprintedintheJulyissueofHospitals&HealthNetworks
magazine.EdisamemberofHIMSSandCHIME.
NathiaKaraschisVicePresidentofsoftwareengineeringandclientservicesatSummitHealthcare.ShehasworkedatSummitforoversevenyearsandhasover10yearsofexperienceinhealthcareIT.Nathia
isanexpertintheareaofhealthcareinteroperabilityandleadsateamofengineerstodeliverawide
varietyofintegrationprojectsincludingHL7,XML,scriptingsolutions,customapplicationsandsolutions
thatincludewebservice,real-timescriptinginterfacesandcustomarchiveinstallationsforhealthcare
organizationsintheUS,CanadaandUK.NathiahasspecializedinthepasttwoyearsontheMEDITECH
6.xconversionsearningareputationforthisfocus.ShespecializesonXMLandHL7interface.
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343WhoAmIToday?UnderstandingtheManyFacetsofUserProvisioninginMEDITECH6.0
forLargeandSmallMarketHospitals
Presenter:ReneMcKinnon
Organization:VitalizeConsultingSolutions
Scheduled:FridayJune3at3:30pm
Abstract:WiththeintegrationsoftheMISuserDictionaryandtheMISProviderDictionaries,andthe
additionofmultipleRolesandFacilities/LocationsinthenewMEDITECH6.0software,userprovisioning
hasbecomemorecomplexandversatile.Theseenhancementstothesystemenablethisessential
User/Providerbuildtotakeplaceinonearearegardlessofthesizeofthehospitalmarket.
Thenewlyintegrateddictionariesallowthesmallorlargemarkethospitalsystemtocontroltheiruser
functionality,appropriateaccess,provideraccessandfunctionalityinoneplace.Thesystemnow
providesoneareaforthedataentryandmaintenanceofallessentialuser/providerinformation.Often
timestheattentionisplacedontheindividualmodulesbuildsandpeoplelosesightoftheimportanceof
theEndUserandProviderbuild,thisnewlyintegrateddictionarybuilddirectlyimpactsthecomplete
systemusability.DuringthishourwewillattempttorefocustheattentionsandimportanceofUser
Provisioningwhileincreasingtheattendeesknowledgeandunderstanding.
Thepresentationwillprovidetheinsightforthepreparation,andexecutionofthisbuildforahospital
system.Focuswillbeon:
Preparationneededbythehospitalpriortothestartoftheproject HowtoutilizedifferenttoolstoassistwiththebuildfortheentireHCIS TheImportanceof:
o Roleso Profileso Accessgroups:Focus,NPRo MPAs(MenusProviderAccess)
ImportanceofincorporatingPhysician/providerInformationrequirementsforbilling,documentation,andregulatoryneedsintheinitialinformationgatheringstages
Thecollaborationwiththeprojectteamstogathertheneededinformation Waystoavoidre-workorrebuildingofdictionaries Agreatopportunitytoclean-upolddictionarybuildmishaps Theimportanceofincorporatingthenewuserfunctionality,andversatilityintoenduser
trainingtoenhancetheuserexperience
HowtoutilizethenewfunctionalityinthesmallorlargemarkethospitalsystemandhopefullykeepProviderandendUserfrustrationsataminimum
Providehelpfulguidelinestouserdictionarymaintenancepostlive,whathappensthedayafter
ReneMcKinnonBSRN,isaSeniorConsultantintheMEDITECHPracticeatVitalizeConsultingSolutions.Renehas28yearsClinicalExperienceyears,15yearsofMEDITECHexperienceimplementing,and
supportingvariousmodulesfromMagic3.6toMEDITECH6.0.
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344MEDITECH6.0:LessonsLearned
Presenter:JanMoore
Organization:DellServices
Scheduled:FridayJune3at2:30pm
Abstract:TheresnodoubtthatMEDITECH6.0takestheprovenMEDITECHHCIStothenextlevel,providingsignificantbenefitstoitsusers.Atthesametime,the6.0implementationcanalsoprovide
criticalinsightsintoprocesschangeandsystemintegrationrequirementsrelatedtotheuseofthe6.0
platform.
Joinusforadiscussionoflessonslearnedandthekey6.0implementationandadoptionsuccessfactors
frombothanapplicationandatechnicalperspective.Welldiscusspre-implementationplanning
strategies,suchastipstoaddressprocessredesign;importanttechnicalconsiderations,includingthose
specifictoavirtualizedsystem;reportsanalysis;andspecificMEDITECH6.0modulenuances.Wewill
shareourexperiencesgarneredfromprovidingtechnology,consulting,andadvisoryservicestomany
organizationsthatareplanningtoimplementorhaveimplemented6.0.Benefitfromourlibraryof
lessonslearnedandsuccessstrategies.Andcomeshareyourthoughtsandquestionsaswell.
JanMoorecurrentlyservesasaDirectorofConsultingfortheMEDITECHSolutionsGroupwithinDell
ServicesHealthcareConsultingPractice.Sheisaseasonedprofessionalwithover35yearsinthe
healthcarefield.JanhasmanagedmultipleMEDITECHimplementations,developedhealthcare
informationmanagementstrategicplans,providedinterimmanagementformultiplehealthcare
organizations,spearheadedmajorprojectmanagementendeavors,andhasheldmanypositions,
includingCIOandVicePresident.
JanhasbeenwithDellServicesforover15years.Duringthattimeshehasservedinmultiplecapacities
includingbusinessdevelopment,practicemanagement,staffmanagement,andservicedelivery.Shehas
beenabletodevelopstrongbusinessrelationshipsoverthecourseofhercareerandisconsideredtobea
highlyregardedseniorexecutiveinthehealthcarearena.PriortojoiningDellServices,JanservedastheCIOattwoMEDITECHhospitals.
345MigratingfromMAGICto6.0?UnderstandtheIntegrationandFunctionalitybetween
theOM/EMRandLABApplications
Presenter:NicholeMalone
Organization:HealthNETSystemsConsulting
Scheduled:ThursdayJune2at1:30pm
Abstract:Intheearlystagesofallimplementations,itiscrucialtounderstandtheintegrationbetweenallapplicationsandhowthebuildinoneapplicationwillimpactthefunctionalityofallconnecting
applications.AlthoughsomefunctionalityandintegrationisthesameintheMAGICplatformasitisin
thenew6.0platform,themajorityhaschangedbetweenthetwoplatforms.Theperfectexamplecan
beseenwiththeOM/EMRandLABapplications.Thissessionwillrevealthemajorchangesthat6.0
bringstotheOM/EMRandLABapplicationsfromfunctionality,dictionarybuild,andanintegration
standpoint.Learnabouttheimpactthatthetwo6.0applicationshaveoneachother,aswellasthe
troubleareassitesmigratinghaveencountered.
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NicholeMalone,aconsultantwithHealthNETSystemsConsulting,hasworkedasasupportanalystfor
ancillaryandclinicalapplications,andhasservedasaLABimplementationspecialistforbothsingleand
multi-facilityMagicto6.0migrationimplementations.NicholesHealthcareITexperienceincludes
workingwithancillaryandclinicalITassessments,processredesign,training,andHCISselections.
346PhysicianCareManager(CPOE,MEDREC,eRX,PWM,andPDOC)Navigating
DevelopmentandOptimizationOpportunities
Presenter:ChadTurner
Organization:HealthNETSystemsConsulting
Scheduled:FridayJune3at11:00am
Abstract:Frommaximizingreimbursementtoachievingclinicalexcellenceintheorganization,
MEDITECHsPhysicianCareManager(PCM)isasuiteofproductswithincrediblebenefittothe
organizationforachievingARRAandclinicalexcellencegoals.Automatingprocesses,designing
documentationthatisstreamlinedandefficientforphysicians,providingclinicaldecisionsupport,and
assuringdataflowbetweennursingstaffandphysiciansinboththeEDandthein-patientsettingareall
crucialindevelopinganoptimalsystem.ComeseehowyourorganizationcandevelopPCM,maximize
quality,accomplishJointCommissiongoals,anddevelopthesystemtomeetMeaningfulUsecriteriato
accomplishfinancialandclinicalexcellence.
Thissessionwillcoverthenecessarystepsofplanninganddevelopment,theimportanceof
standardization,andimplementationstrategies.Keytopicswillinclude:Documentationmethodology,
nomenclature,computerizedphysicianorderentry(CPOE),ePrecribing(eRX),on-Linemedication
reconciliation(MEDREC),andphysicianon-linedocumentation(PDOC).Technology,clinician/physician
buyin,optimaldataflow,andClinicalDocumentationImprovementProgram(CDIP)developmentwillalsobediscussed.
ChadTurnercurrentlyservesasanAdvancedClinicalSpecialistatHealthNETSystemsConsulting,Inc.
Chadhasover16yearsofexperienceinHealthcareITthatincludesprojectmanagement,ITplanning,IT
assessments,clinicalsystemsimplementation,systemupgrades,processredesign,training,HCISand
hardwareselections.Chadhasextensiveexperienceintheareasofprojectmanagement,advanced
clinicalinformationsystems,multi-facilityimplementations.
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347HIEATransformingStrategy,APlatformofSystems
Presenter:MaryKasal
Organization:CornerstoneAdvisorsGroup
Scheduled:WednesdayJune1at2:30pm
Abstract:FranciscanHealthhasoneofthelargestregionalHIEsinthecountry,incontinuousoperationsince2000,servingover900,000patientsandover7000clinicalusers.TheHIEisacentralFranciscan
strategyforconnectingthephysicianstogetherandtoimprovethecareofthecommunity.
ThispresentationwillhighlightthekeyareasofHIEplatforms,howanHIEstrategycandistinguishyour
organizationandthehelpyouinnavigatingyourHIEdecisions.FranciscanselectedanHIEsystemin
1999,takingaleadershippositionearlyinthedevelopmentofwhathasbecomeacoresystemfor
healthcareacrossthecountry.ThissessionwillconcentrateonhelpingyouunderstandhowanHIE
strategycanbeacorestrategyforconnectingyourphysicians,improvingcontinuityofcare,reduce
unneededtestingandimprovethecareofyourcommunity.
HIEplatformscontainmultiplemodulesandhyperegardingsingleareas(CCD)hascausedsome
confusioninwhatisanHIE.ThissessionwilllayoutthekeyareasofHIEinaclearmannertohelpyoulearnthefactsbehindthehype.ThiswillhelpyoumoveforwardinplanninganHIEstrategythatisboth
achievableandasolidfitforyourMEDITECHarchitecture.
MaryKasaliswithCornerstoneAdvisorGroup.MaryhasbeenaleaderintheMEDITECHcommunityfor
over25years,havingheldCIOpositionsinlargemulti-hospitalsystems.MaryhasbeeninvolvedinHIE
sincetheearly90swhentheseeffortswerecalledCHINs.SheledtheFranciscanHIEtobecomeoneof
thelargestHIEsinthecountry,asExecutiveDirectorfrom20082011.
348ScanningandArchivingand6.0Presenter:DenisBrideau
Organization:DellServices
Scheduled:ThursdayJune2at10:00am
Abstract:TheplanningandimplementationofScanningandArchiving(SCA)isoftenoverlookedby
manyorganizationsasitiseasytounderestimatethecomplexityoftheapplication,theresources,
policiesandprocessesalongwiththetechnologyrequiredtoachieveasuccessfulimplementation.This
isevenmoreimportantforsitesthataremigratingfromMagictothenew6.0orMEDITECHAdvanced
Technology(M-AT)platformasSCAisthevehicleusedtomigratereportsfromMagicapplicationsto
EMRforpatient-relatedreportsandMISforFinancialreports.Thissessionwillgiveanoverviewof6.0SCA,gooversomeofwhatMEDITECHhasindevelopmentforfuturereleases,describethereport
migration,andreviewlessonslearnedfromthosewhohavebeenthroughtheprocess.
DenisBrideauhasmorethan23yearsofhealthcareinformationsystemsandmanagementexperience.
HehasworkedspecificallywithMEDITECHapplicationsforthelast19yearsandhasbeenwithDell
Servicesforsevenofthose.Hishospitalexpertisehasbeendevelopedthroughvariousrolessuchas
DirectorofInformationTechnologyandSystemsAnalyst.DenisworkontheDellServicesteamincludes
projectmanagementofMEDITECHimplementations,ScanningandArchivingassessments,
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implementationsandoptimizations,aswellassubjectmatterexpertise.Deniswasoneofthefirst
peopletoreceivetrainingonScanningandArchivingwhenitwasreleasedandhashadninedifferent
MEDITECHSCAclients.
349PreparingforICD-10
Presenter:JeanetteFrank
Organization:DellServices
Scheduled:WednesdayJune1at1:30pm
Abstract:ThispresentationwillprovidebackgroundonwhytheUnitedStatesisimplementingICD-10
CM(diagnosiscoding)andPCS(proceduralcoding).ItwillcompareICD-10toICD-9,discussThingsYou
NeedtoKnowaboutICD-10,andreviewthetimelineanddeadlines.Recommendationsonproject
planningandimplementationcomponents,aswellasteamstructureandcommunicationwillbe
provided.Linkstoonlineresourcestoassistorganizationswithimplementationwillbeshared.
JeanetteFrank,Manager,DellServices,MEDITECHPracticeGroup,hasmorethan26yearsofhealthcareinformationsystemsandfinanceexperience.ShehasworkedspecificallywithMEDITECHapplications
forthelast23years.HerexpertisehasbeendevelopedthroughvariousrolessuchasDirectorof
InformationTechnologyandFinancialSystemsAnalyst.JeanettesworkontheDellServicesteam
includesprojectmanagementofMEDITECHimplementations,revenuecycleassessmentsand
optimizations,aswellasmanagementofregulatoryandsystemupdates.
350AccountableCareOrganizations:WhatareTheyandHowDoWePrepare?
Presenter:CharlotteHovet,MD
Organization:DellServicesScheduled:FridayJune3at11:00am
Abstract:ThePatientProtectionandAffordableCareAct(PPACA)authorizedtheCentersforMedicare
andMedicaid(CMS)tosetupashared-savingsprogramstartingJanuary1,2012.Asaprovider,youmay
beinterestedinAccountableCareOrganizations(ACOs)notonlyforthepotentialrevenueincreasefrom
Medicarebutalsobecauseofthemajorchangesinreimbursementmodelswhichlieahead.Joinusas
weshareafewexamplesofmodelscurrentlybeingcreatedtobuildthenecessaryinfrastructureanda
roadmapforgettingstarted.WewilldefinewhatanACOmeansforyourorganizationandidentifythe
foundationnecessarytobesuccessfulasdefinedbythePPACAandtheNationalCommitteeforQuality
Assurance(NCQA).
CharlotteHovet,MD,MMM,CPE,MedicalDirector,ClinicalInformatics,DellServices,isaphysician
executivewithextensiveexperienceinmedicalmanagementleadershipandmedicalstaffgovernance.In
hercurrentrole,Charlottepartnerswithhealthsystemclientstoimplementandoptimizeclinical
informationsystemstosupportexcellenceinpatientcare.Withafocusonphysicianengagement,she
providesanexperiencedclinicianpeerperspective,informaticsknowledgeandskill,andphysician
alignmentstrategiesthatdrivechangeinacomplexmedicalenvironment.Charlotteprovidesclient
educationonphysicianadoptionoftheElectronicHealthRecord,leadingprojectteamsinthe
developmentofenterprisegovernance,knowledgemanagement,andchangemanagementsolutions.
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Charlottehasdemonstratedstrengthsindrivingpatientsafetyandqualityinitiatives,resultingin
improved,measurablehealthcareoutcomes.Throughouthermanyexperiencesinleadingphysicians
throughchange,Charlottehaspromotedavisionofpatient-centeredcare,evidenced-basedpractice,
andacultureoforganizationalexcellence.Charlottehasastrongrecordofclinicalcredibility,having
practicedasaboard-certifiedfamilyphysicianfor20years.
351FindingYourWayThroughtheJungleofMobileSolutions
Presenter:StephenHolmes
Organization:DellServices
Scheduled:WednesdayJune1at11:00am
Abstract:YouarereadytoinstallBedsideMedicationVerification,EMAR,NurseDocumentation,
Transfusion,orotherclinicalapplicationsthatrequirebarcodes,readers,printers,etc.?Areyouasking
yourselfwhatscannerwillweuse?Howdoweprintthewristband?WhatinformationdoweneedfortheIDcard?ShouldweuseaPDA,LaptoporTablet?
Findingyourwaythroughthejungleofmobilesolutionsavailabletodaycanbeveryconfusing,time
consuming,butmoreimportantlyverycostlytoyourorganizationifyoudontmaketherightchoices.
Thissessionwillguideyouthroughtheselectionprocess,andprovideyouwiththeinformationyou
needtomakeinformeddecisionsregardingmobilesolutions.
Inthissessionwewillexplore:
Howtoevaluateandselectaprinter/wristbandsolution-Theevolutionofbarcoding,andtheselectionprocessforscannersversusimagers
Thedifferencesbetweentetheredandcordlessscanners-MEDITECHrequirementsforPDAdevices-PrintersthataresupportedbyMEDITECHforseamlessprintingofbarcodelabels
Wirelessneedsforportabledatacollection-Portableprintingforspecimencollection DocumentScannersforPointofServiceversusPointofUse SolutionsprovidingpatientIDcardstoassistwithRegistration
StephenHolmes,Director,BusinessandProductDevelopment,DellServiceshasworkedinvarious
capacitiesoverthepast18years,indevelopmentofMEDITECHbarcodeandperipheraldevices.Initially,
heworkedwiththeMaterialsManagementapplicationandforthepastsixyearswithMEDITECHs
Clinicalapplications.
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352MeaningfulUseQualityMeasurement:Ins,Outs,andIn-Betweens
Presenter:AnitaKarcz
Organization:InstituteforHealthMetrics
Scheduled:FridayJune3at1:30pm
Abstract:ThissessionisdesignedtohelpusersunderstandthestructureandrequirementsofMeaningfulUseQualityMeasuresforStage1andtoprovideinsightintowhatiscomingforStage2and
3.Controversies/ambiguitiesinQualityMeasureswillbehighlightedanddiscussed.Thesessionwillalso
includeorganizationalstrategiesforqualitymeasurecompliance.
AnitaKarczMDMBAisChiefMedicalOfficeratInstituteforHealthMetricsandhascreatednationally
recognizedclinicalcriteriaforqualityimprovement.Shespentseveralyearsasapracticingemergency
physicianandhasdoneresearchandproductdevelopmentintheareasofclinicaloutcomesanddecision
support.ShewasVicePresidentofClinicalProductDevelopmentatInterQualInc.,acompanythat
developedutilizationsoftwareforhospitalsandmanagedcare.ShehasservedasamemberoftheAHRQ
advisorypanelonseverityadjustmentresearch.
353ItsNotAllAbouttheRevenueWeStillHaveExpensestoContainandReduce!
Presenter:FarrahMahoney
Organization:HealthcareInsights
Scheduled:ThursdayJune2at9:30am
Abstract:Intodayseconomy,hospitalsandhealthsystemsarechallengedmorethanevertoincrease
revenueanddecreaseexpenses.Itsnoteasytodoeitherone.Thissessionwillfocusondecreasing
expensesbyexaminingbestpracticelabormanagementtechniquesandmeasures,discussing
benchmarkingandkeyperformanceindicators,andfinancialmanagementaccountability.
LaborManagementTechniquesandMeasures:
LaborCompensationRatiohowtocalculateitanduseittosetgoals Discussthedifferencesbetweenrateandefficiencyvariancesandhowtousethese
variancestoimprovelabormanagementreportingtomeetorganizationalgoals
Determinehowtosetandmaintainstandardsthroughbenchmarking,reportingandmonitoring
BenchmarkingandKeyPerformanceIndicators:
Explainandcalculatethetop11KeyPerformanceFinancialIndicators DiscusshowtotrendtheKPIsandusethemforbenchmarking Briefoverviewofworkloadunitsareyouusingtherightonesandhowdoyouestablishthem
FinancialManagementReportingandAccountability:
Tentipsandtoolstocreatebestpracticefinancialreporting Reviewandexaminecurrentreportsandhowtotakethemtothenextlevel Howtocreatethecultureofaccountabilitytoimprovetheorganizationsbottomline
Thissessionwillhelporganizationsimprovelabormanagementtechniques,understandfinancialkey
performanceindicators,andcreateacultureofaccountabilitythroughbetterreporting,monitoring,and
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analysis.Labormanagementtechniqueswillincludethelaborcompensationratio,rateandefficiency
variances,andsettingandmaintaininglaborstandards.Financialkeyperformanceindicatorswill
includedefinitions,calculations,andtrendingcapabilities.Thesessionwillreviewandexaminecurrent
reportpracticesandhowtomakethereportsbestpractice.Overall,thesessionwillfocusonbringing
accountabilitytoanorganizationthroughthesesimpleanalyses.
FarrahMahoneyistheDirectorofBusinessDevelopmentforHealthcareInsights,LLC,whichspecializes
intheteachingandconsultingofhealthcarefinancialmanagementissues.Aspartofherresponsibilities,
Farrahadvisesclientsonbestpracticereportingandmonitoringtechniques.Priortoherroleat
HealthcareInsights,Farrahspentsevenyearsworkinginthefinancedepartmentofseveralhealthcare
providers.Theseincludeda350-bedacutecarehospital,aswellaslong-termacutecareprovidersanda
physiciangroup.SheholdsaBachelorsofSciencedegreeinAccountingandaMasterofBusiness
AdministrationfromtheUniversityofSouthernIndiana.
354IntegratingElectronicMedicalRecordstoMEDITECHPresenter:AurelKleinerman,M.D.,Ph.D.
Organization:BlueIris(MITEMCorporation)
Scheduled:ThursdayJune2at2:30pm
Abstract:ThehealthITcomponentofthe2009StimulusBill,theHITECHAct,appropriates$19.2billion
dollarstoencouragetheadoptionofElectronicHealthRecords.Beginningthisyear,morethan$40,000
isofferedtoeachphysiciantoacquireanElectronicMedicalRecordsSystem(EMR).Beginningin2015,
penaltiesaregoingtobeimposedbyCentersforMedicareandMedicareServices(CMS)ifthe
participatinghealthcareproviderisnotusinganEMR.
Currently,itisestimatedthatlessthan8%ofphysicianshaveaccesstoanadvancedEMRanEMRthatisconnectedtoremotehealthservices:Labs,Pathology,Radiology,HospitalInformationSystem,etc.
Thereare850,000activephysiciansintheUSofwhich85%(650,000)practiceinasmalloffice(lessthan
ninephysicians).Thereare75,000hospitalsintheUSwhichmeansthateachhospitalservesanaverage
of85smallphysicianpractices.
WideandrapidadoptionofEMRsisgoingtostrainthehealthITresourcesforintegration.Howto
integrate?Whatisthemostefficientwaytointegrate?Whoisgoingtointegrate?Whatistheroleof
hospitalsIT?Howwillstandardshelpintegration?
Thispresentationisdesignedtobeaprimertointegrationandanattempttoanswerthequestions
abovewithoutgoingintocomplextechnicaldetails.
Topics:
EMR/EHRIntegrationChallenge Integration101
o WorkflowIntegration(Integrationmustbenefitallorganizationsinvolved)o SystemsIntegrationMethods(integratingcomputersandsoftware)
PointtoPointIntegration(benefitsanddrawbacks) Interfaceengines(benefitsanddrawbacks)
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ApplicationServiceProvider(ASP)integration(benefitsanddrawbacks)o BarrierstoIntegrationo IntegrationsStandards
AurelKleinerman,M.D.,Ph.D.isthefounderandCEOofMITEMCorporation.Heistheinventorand
architectofMITEMsapplicationintegrationtechnologyandholdsseveralUSpatents.Dr.Kleinerman
hasworkedincomputerscienceandsystemsarchitectureformorethan40years,withparticular
emphasisonnon-invasiveintegrationofvariousdisparatesystems.Hehasdevelopedsoftwarefora
varietyofadvancedsystemsanddevelopedthefirstmicrosystemforcontrolanddatacollectionina
biochemistrylaboratory.Dr.KleinermanreceivedaPh.D.inmathematicsin1977fromCornellUniversity,
anM.D.in1981fromJohnsHopkinsUniversityandcompletedhisresidencyinmedicineatStanford
UniversityMedicalCenter.HeiscurrentlylicensedtopracticemedicineintheStateofCalifornia.
355ManagingMedicationOrdersinaCPOEWorldPresenters:SueByrdandDebraRamsey
Organization:CenturaHealthandCSC
Scheduled:FridayJune3at10:00am
Abstract:Thispresentationwillcoverthedictionarysettingsandconfigurationchangesnecessaryfor
CPOE.ThepresenterswilldiscussPOMOrderEntry,pharmacyverification,andeMARadministration
throughtheuniquechallengespresentedbyamulti-facilityorganization,Pyxisoverrides,pharmacists
monitoringofdrugtherapy,andOrderSets.
SueByrdhashadover25yearsofexperienceinhealthcareatCenturaHealth,fillingmanyrollsfrom
AdmissionsManagerandITanalystforPharmacy.ShewaspartoftheoriginalimplementationteamforMEDITECHandisinstrumentalintheMedicationReconciliationprocess,AOMDrugdictionarybuild/edit,
aswellassupportingthePharmacyapplication.
DebRamsey,R.Ph.,MBA,isaconsultantwithoverfiveyearsconsultingexperienceandover20years
workinginhealthcare.ShehasexperienceasPharmacyandInformationTechnologyDirectoratthe
mediumsizehospital,whereshewaspartoftheoriginalimplementationteamforMEDITECHPharmacy,
eMAR/BMV,andNUR.AsaconsultantsheworkedwithMEDITECHMagic,C/S,andAllscripts.
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356TheDirtyLittleSecretofDocumentScanning
Presenter:BryanDonovan
Organization:BizTechHealthcareSolutionsInc
Scheduled:ThursdayJune2at11:00am
Abstract:LearnhowAlicePeckDayMemorialHospitalfightsthebattleofTimevs.Speed
Insteadoffocusingonthespeedsandfeedsofthescannerhardware,hospitalsarebetterservedby
askinghowlongwillittakemetoprep1,000pagesforscanning.Thereasonwhyis,ifittakestwo
hourstoprep1,000pages,howimportantisthefactthatyourscannerscansat100pagesperminute?
Tradegroupswithinthedocumentimagingindustryestimatethatittypicallytakesonehourtoprep
between500-600pagesforthescanningprocess.Whatarethefactorsthatcontributetothepreptime
labor?Hospitalsneedtoknowthat,andtheydont.
ThispresentationisessentiallyacasestudyoftheimplementationofscanningatAlicePeckDay
MemorialHospital.ItillustrateswhatwasdonetofightthebattleofTimevs.Speed.
Topics:
TimeinvolvedwithScanning Speedofthescannerisaminisculepartoftheoveralltime Scannerhardwarespecs Scannerfeaturesthataffectprep ImageProcessingIssues Timevs.Speed ScanningMetrics
BryanDonovanistheSales&MarketingManagerforBizTechHealthcare.Hehasover15yearsof
experienceinthedocumentimagingandworkflowindustry.HehasbeenwithBizTechfornineyearsand
previouslyworkedforDigitalEquipmentCorporationandKeyfileCorporation.HeisaMicrosoftCertifiedSystemsEngineerandafrequentspeakeronthetopicofhealthcareprocessautomation.Recent
speakingengagementsincludeMEDITECHUserConference(MUSEInternational)May2009,Vancouver
BC;ILHIMAAnnualConference,May2009,Lincolnshire,IL;andNEHIMASixStatesAnnualConference,
May2008,WorcesterMA.
357MEDITECHDataRepositoryforReportingMeaningfulUseClinicalQualityMeasures(e-
Measures)
Presenter:ZahidButt,MDFACG
Organization:MedisolvScheduled:WednesdayJune1at3:30pm
Abstract:MeaningfulUseimposessignificantqualityandEHRusagereportingrequirementsforboth
HospitalsandPhysicians.MEDITECHhaschosenitsDataRepositoryforcompliancewithMeaningfulUse
ClinicalQualityReporting.ThistimelypresentationwillreviewhowtheDataRepositoryisusedfor
MeaningfulUseQualityReportingandrelatedworkflowchangesneededforcriticaldatacapture.
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ZahidButt,MDFACGisthefounderandCEOofMedisolvInc.,asoftwarecompanyprovidingbusiness
intelligenceandqualityreportingsolutionsforhospitalsandhealthsystems.Hemanagesateamof
softwaredeveloperswhocreateinnovativesoftwareapplicationsfrominitialdesigntofullproduction.
Zahidalsomanagesanddirectsthecompanysactivitiestoachievebusinessandgrowthobjectives,and
establishesstrategicprioritiesforthecompanyanddefinestacticalobjectivesforindividualprojects.
Theirproductshavebeenimplementedinmorethan150hospitals.
358UnderstandingDataRepositoryErrorsfromaFormerMEDITECHDRSpecialist
Presenter:ShawnKenny
Organization:BlueElmCompany
Scheduled:ThursdayJune2at11:00am
Abstract:DataRepositoryisbecomingthedefaultreportingtoolasmorehealthcarefacilitiesare
migratingoverto6.0.DemystifyingtheDataRepositoryerrorlogwillhelpendusersfocusonmore
importantissues,suchascreatingusefulreportsfromthedataintheDataRepository,andlesson
reportingerrors.
ThispresentationwillhelpexplainwhatthemessagesintheDataRepositoryerrorlogmeanandtheir
importance.Knowingwhythemessagewasgenerateandwhereinthetransferprocessthebreakdown
occurredwillhelpendusersdetermineifDataRepositoryintegrityhasbeenaffected.
ShawnKennyworkedintheDataRepositorygroupatMEDITECHforseveralyearsasanapplication
specialist.Hisdutiesincludedbutwerenotlimitedtoimplementations,serviceandupdates.Hewas
responsibleformakingsuredatawastransferringcorrectlytomanyfacilitiesDataRepositories.Forthe
lastfewyears,ShawnhasworkedatBlueElmCompanyasManagerofInstallation&Service.
359MEDITECH6.0ANDPhysiciansInvolvement
Presenter:LindaJohn-Breeden
Organization:VisionConsulting
Scheduled:FridayJune3at1:30pm
Abstract:Thispresentationwillprovideelementsandprocessesonhowtogetphysiciansinvolvedthat
willleadtoasuccessfulimplementation.GettingphysiciansinvolvedinthenewprocessesofMEDITECH
6.0iskeyinhavingasuccessfulimplementation,butjustsayingthosewordsdoesntmakeithappennor
doesitactuallygettheminvolved.Wewilldiscusswhenandhowtogetphysiciansinvolvedwithdevelopingthesystemfrommarketing,committees,trainingandsupport.
Presentationoutline:
Marketing
Discusstheadvantages(MedicationReconciliation;DischargeRoutine) Getthewordout
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Discussthetransition ItsnotjustI.T.,itstheentirefacility MakeMEDITECH6.0availableatphysiciansoffices
PhysicianParticipation/ProjectLeadership:
PhysicianChampions
PhysicianAdvisoryCommittee PhysicianSteeringCommittee DictionaryDevelopment
DevelopingTrainingPlan:
Usemorethanonetechnique:Groups,one-on-one,trainingDVD
PhysicianSupport:
Developateamofsuperusersjustforthephysicians Makesurephysiciansknowthereissupportjustforthembyadvertising
Provideareatotest(justforphysicians)withsupportavailable Askphysiciansiftheyhavequestions,iftheyneedhelp Askspecificquestionsaboutissuesyouveheardoftoseeiftheyarehavingthesameproblems
LindaJohn-BreedenisaSeniorImplementationConsultant/ManagerwithVisionConsulting.Lindahas
25+yearsofexperienceinthehealthcarearena,currentlypartofthePCMteamimplementingMT6.0
andworkscloselywithDr.CharlesBellontheHCAMEDITECH6.0PCMteam.LindawasaTraining
LeaderforaSouthernCaliforniaHealthcareorganization,hasbeeninvolvedintheCPOEprocessforthe
lasttenyearsandhasagreatunderstandingoftheentireRevenueCycle.
360No-Assembly-RequiredCPOE:ContinuedDiscussionsonJumpstartingPOMwithPre-
BuiltMedicationOrders
Presenter:MiliGera
Organization:FirstDataBank
Scheduled:WednesdayJune1at3:30pm
Abstract:Deployingacomputerizedphysicianorderentry(CPOE)applicationrequiresasubstantial
allocationofdedicatedpharmacyandtechnicalresources.Thissessionwillpresentthemethodology
thataClientServersitefollowedinordertoabbreviatethetimedemandsplacedonscarcepharmacy
resourcesintheimplementationofCPOE.Thehourwillincludeadetaileddescriptionoftheprocess
usedtointegratepre-builtorderingcontentfromathird-partydruginformationproviderintoMEDITECHsPOMapplication.
ConsiderationsdiscussedwillincludethemappingofMEDITECHdatadictionariestotheorderi