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Anti-Fraud and the Internal Audit Function Proactive Measures for Finding Fraud, Waste, and Abuse Washington, D.C. IIA Chapter January 16, 2013

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Page 1: Colors I Like (in this presentation) Anti-Fraud and the Internal Audit Function Proactive Measures for Finding Fraud, Waste, and Abuse Washington, D.C

Anti-Fraud and the Internal Audit Function

Proactive Measures for Finding Fraud, Waste, and Abuse

Washington, D.C. IIA ChapterJanuary 16, 2013

Page 2: Colors I Like (in this presentation) Anti-Fraud and the Internal Audit Function Proactive Measures for Finding Fraud, Waste, and Abuse Washington, D.C

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• Introduction• Defining Fraud – ACFE Statistics• Auditor Responsibilities• Developing a Robust Anti-Fraud

Program• Overview• Discussion of Specific Elements

• Questions/Discussion

Agenda

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• Manager of Anti-Fraud & AP Recovery Services• BA (Accounting) Baldwin-Wallace College• Certified Internal Auditor• Certified Fraud Examiner• Certified Internal Controls Auditor• CPA Candidate• Past President of NE Ohio ACFE Chapter • Past Audit Director - The Scott Fetzer Company

Paul J. Soos – CIA, CFE, CICA

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About CBIZ, Inc.

CBIZ MHM offices in major cities,

nationwide.

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About CBIZ, Inc. (cont.)

• CBIZ is the 7th largest provider of professional services in the U.S. and is NYSE listed

(CBZ) • 4,500 people in 200 offices across the USA• CBIZ provides consulting and advisory

services for HR, CFOs and CIOs• Global coverage in 70 countries – Partners

with Kreston International

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About CBIZ Risk & Advisory Services• CBIZ Risk & Advisory Services (RAS) is the National Internal Audit and

Sarbanes-Oxley practice within CBIZ• Internal Audit: Significant experienced practitioners with prior Fortune

1000 and Big 4 experience• Sarbanes-Oxley: More than 900 CPAs, CIAs, CFEs, CISAs and technical

professionals• Strong Anti-Fraud Practice – Prevention, Detection and Investigative

Services• Significant depth in a wide variety of IT audit services including general

controls, application controls, security, and disaster recovery planning

• Local access: In major cities throughout the United States • High percentage of Director and Manager time included in every

engagement• Our practitioners have greater than 15 years of internal audit experience• Independent: No attest work to cause independence conflicts

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Anti-Fraud Services – Two Service Lines

Reactive Investigations• A problem is suspected• Quantification• Prove elements of offense• Recovery focused

– Insurance– Restitution– Civil remedies

• All-Size Companies

Fraud Prevention/Detection• Fraud Risk Assessments

– Evaluating Controls Through Eyes of a Forensic Accountant

• Data Mining/Analysis– Seek indicators of

fraudulent activity– “Checkbook Analysis”

• All-Size Companies

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Financial Statement Auditors

Private Investigators

Forensic/Investigative Accountants

Investigations – Anti-Fraud Consultants

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Understanding Fraud

• ACFE Report to the Nation Statistics• The Fraud Triangle• Most Common Schemes

– In Total– By Industry– By Size of Company

• Likely Perpetrators

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• Survey of CFE’s – 1,388 cases (01/10 – 12/11)• Median loss - $140,000 – 20%+ over $1 million• Median length of scheme – 18 months, which means

that it was not uncovered during a year-end audit• Asset misappropriation – 87% of all cases with a

median loss of “only” $120K• Financial Statement Fraud – only 8% of all cases, but

a median loss of over $1 million• Corruption schemes fell in the middle, comprising just

under one-third of cases and causing a median loss of $250,000.

ACFE Report to the Nation (2012)

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• Survey participants estimated that the typical organization loses 5% of its annual revenue to fraud. Applied to the estimated 2011 Gross World Product, this figure translates to a potential total fraud loss of more than $3.5 trillion.

ACFE Report to the Nation (2012)

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• Small organizations are disproportionately victimized by occupational fraud, and suffer the largest median losses. These organizations are typically lacking in anti-fraud controls compared to their larger counterparts, which makes them particularly vulnerable.

ACFE Report to the Nation (2012)

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• The industries most commonly victimized in the study were:– Banking/financial services– Government and public administration– Manufacturing sectors

ACFE Report to the Nation (2012)

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• High-level perpetrators cause the greatest damage to their organizations. Frauds committed by owners/executives were more than three times as costly as frauds committed by managers, and more than nine times as costly as employee frauds. Executive-level frauds also took much longer to detect.

ACFE Report to the Nation (2012)

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• Almost 80% of the frauds in the study were committed by individuals in one of six departments:

• Accounting• Operations• Sales• Executive/Upper Management• Customer Service• Purchasing

ACFE Report to the Nation (2012)

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• 87% of fraudsters in the study had never been previously charged or convicted for a fraud-related offense and 84% had never been punished or terminated by an employer for fraud-related conduct. This finding is consistent with prior studies.

ACFE Report to the Nation (2012)

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• Fraud perpetrators often display warning signs that they are engaging in illicit activity. The most common behavioral red flags displayed by the perpetrators in our study were:– Living beyond their means (36% of cases)– Experiencing financial difficulties (27%)– Close relationships with vendors/customers (19%)– Excessive control issues (18%)

ACFE Report to the Nation (2012)

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• 49% of victims have not recovered ANY of the perpetrator’s takings. This finding is consistent with prior studies, which show 40% - 50% of victim organizations do not recover any of their fraud-related losses.

• Anti-fraud controls appear to help reduce the cost and duration of occupational fraud schemes. They looked at the effect of 16 common controls on the median loss and duration of the frauds. Victim organizations that had these controls in place had significantly lower losses and time-to-detection than organizations without the controls.

ACFE Report to the Nation (2012)

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• Profile of common victims and perpetrators• Identifies most common fraud schemes• Quantifies rate of occurrence and relative

losses• In short – know what to look for• Evaluate your fraud risk and procedures

What Can the Report Do For Us?

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The Fraud Triangle – Donald Cressey

Opportunity

Incentive

Rationalization

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Distribution of Losses

< $200,000 $200,000 - $399,999

$400,000 - $599,999

$600,000 - $799,999

$800,000 - $999,999

> $1,000,0000.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0% 55.5%

12.8%

5.7%3.5% 1.9%

20.6%

Dollar Loss

Per

cen

t of

Cas

es

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Asset Misappropriation – 86.7% - $120K• Stealing stuff – $ (88%), Inventory, Other Assets• Billing schemes, T&E, check tampering

Corruption Schemes – 33.4% - $250K• Conflicts of interest, bribery, improper gratuities

Fraudulent Financial Statements – 7.6% - $1M• Concealed liabilities, fictitious revenues,

improper valuation

The Three Main Types of Fraud

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Asset Misappropriation Sub-CategoriesSchemes Involving Theft of Cash Receipts

CATEGORY

Skimming

14.6%$58K

Cash Larceny

11.0%$54K

DESCRIPTION

Any scheme in which cash is stolen from an organization before it is recorded on the organization’s books and records

Any scheme in which cash is stolen from an organization after it has been recorded on the organization’s books and records

EXAMPLES

Employee accepts payment from a customer but does not record sale, and instead pockets the money

Employee steals cash and/or checks from daily receipts before they can be deposited in the bank

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Asset Misappropriation Sub-CategoriesSchemes Involving Fraudulent Disbursements of Cash

CATEGORY

Billing24.9%$100K

T&E Reimbursement14.5%$26K

DESCRIPTION

Any scheme in which a person causes his employer to issue a payment by submitting invoices for fictitious goods or services, inflated invoices, or invoices for personal purchases

Any scheme in which an employee makes a claim for reimbursement of fictitious or inflated business expenses

EXAMPLES

Employee creates a shell company and bills employer for services not actually rendered

Employee purchases personal items and submits invoice to employer for payment

Employee files fraudulent expense report, claiming personal travel, nonexistent meals, etc.

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Asset Misappropriation Sub-CategoriesSchemes Involving Fraudulent Disbursements of Cash (cont.)

CATEGORY

Check Tampering11.9%$143K

DESCRIPTION

Any scheme in which a person steals his employer’s funds by intercepting, forging, or altering a check drawn on one of the organization’s bank accounts

EXAMPLES

Employee steals blank company checks, makes them out to himself or an accomplice

Employee steals outgoing check to a vendor, deposits it into his own bank account

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Asset Misappropriation Sub-CategoriesSchemes Involving Fraudulent Disbursements of Cash (cont.)

CATEGORY

Payroll9.3%$48K

Cash Register Disbursements3.6%$25K

DESCRIPTION

Any scheme in which an employee causes his employer to issue a payment by making false claims for compensation

Any scheme in which an employee makes false entries on a cash register to conceal the fraudulent removal of cash

EXAMPLES

Employee claims overtime for hours not worked

Employee adds ghost employees to the payroll

Employee fraudulently voids a sale on his cash register and steals the cash

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Asset Misappropriation Sub-CategoriesOther Asset Misappropriation Schemes

CATEGORY

Cash on Hand11.8%$20K

Non-Cash17.2%$58K

DESCRIPTION

Any scheme in which the perpetrator misappropriates cash kept on hand at the victim organization’s premises

Any scheme in which an employee steals or misuses non-cash assets of the victim organization

EXAMPLES

Employee steals cash from a company vault

Employee steals inventory from a warehouse or storeroom

Employee steals or misuses confidential customer financial information

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Fraudulent Asset MisappropriationCategory Cases % of Cases Median Loss

Skimming 203 14.6% $58,000

Cash Larceny 152 11.0% $54,000

Billing Schemes 346 24.9% $100,000

T&E Reimbursements 201 14.5% $26,000

Check Tampering 165 11.9% $143,000

Payroll 129 9.3% $48,000

Register Disbursements 50 3.6% $25,000

Cash on Hand 164 11.8% $20,000

Non-Cash 239 17.2% $58,000

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Frauds by Industry

Industry CasesMost

Common

Second Most

Common

Financial Services 229 Corruption Cash on Hand

Government 141 Corruption Billing

Manufacturing 139 Corruption Billing

Health Care 92 Billing Corruption

Education 88 Billing T&E

Retail 83 Non-Cash Corruption

Insurance 78 Billing Corruption

Professional Services 55 Billing Corruption

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Victim Organizations of Fraud (Size)

> 10,000 (20.6%)

1,000 - 9,999 (28.1%)

100 - 999 (19.5%)

< 100 (31.8%)

$0 $50,000 $100,000 $150,000 $200,000

$140,000

$100,000

$150,000

$147,000

Median Loss

Em

plo

yees

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Profile of Perpetrators

• Position• Gender• Age• Tenure• Education Level• History

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The Position of Perpetrators

$573,000

$182,000

$60,000

$0 $300,000 $600,000 $900,000

Owner/Executive (17.6%)

Manager (37.5%)

Employee (41.6%)

Median Loss

Pos

itio

n o

f Per

pet

rato

r (%

of C

ases

)

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The Gender of Perpetrators

$100,000

$232,000

$0 $300,000

Female (35.0%)

Male (65.0%)

Median Loss

Gen

der

(%

of C

ases

)

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The Age of Perpetrators

<26 26-30 31-35 36-40 41-45 46-50 51-55 56-60 >600.0%

5.0%

10.0%

15.0%

20.0%

25.0%

5.8%

9.8%

16.1%

18.0%19.6%

13.5%

9.0%

5.2%

3.1%

Age of Perpetrator

Per

cen

t of

Cas

es

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The Age of Perpetrators

<26 26-30 31-35 36-40 41-45 46-50 51-55 56-60 >60$0

$250,000

$500,000

$750,000

$25,000 $50,000

$100,000 $150,000

$183,000 $200,000

$600,000

$232,000 $250,000

Age of Perpetrator

Med

ian

Los

s

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The Age of Perpetrators (2010 Survey)

$15,000$60,000

$120,000 $127,000

$270,000 $265,000$321,000

$428,000

$974,000

$0

$250,000

$500,000

$750,000

$1,000,000

$1,250,000

<26 26-30 31-35 36-40 41-45 46-50 51-55 56-60 >60

Age of Perpetrator

Med

ian

Los

s

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The Tenure of Perpetrators

<1 Yr (5.9%)

1-5 Yrs (41.5%)

6-10 Yrs (27.2%)

10+ Yrs (25.3%)

$0 $100,000 $200,000 $300,000

$25,000

$100,000

$200,000

$229,000

Median Loss

Ten

ure

wit

h V

icti

m O

rgan

iza-

tion

(% o

f C

ases

)

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The Education Level of Perpetrators

Other (0.5%)

High School or Less (25.3%)

Some College (20.5%)

College Degree (36.9%)

Postgraduate Degree (16.9%)

$0 $150,000 $300,000 $450,000

$38,000

$75,000

$125,000

$200,000

$300,000

Median Loss

Ed

uca

tion

Lev

el o

f P

erp

etra

tor

(% o

f C

ases

)

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Perpetrator’s Criminal/Employment History• Only 5.6% of the fraud perpetrators in the study

had been previously convicted of a fraud-related offense, and another 5.9% were charged but not convicted, which has been virtually unchanged since 2008.

• 83.7% had never been punished or terminated by a previous employer.

• These statistics suggest that criminal background checks and employment checks may have some effect in preventing fraud, but the effect is probably limited.

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Behavioral Red Flags of Perpetrators

Organizational Pressure

Refusal to Take Vacations

Inadequate Pay Complaints

Past Employment Issues

Addiction Problems

Irritability/Defensiveness

Wheeler-Dealer Attitude

Divorce/Family Problems

Control Issues

Close Vendor/Customer Relations

Financial Difficulties

Living Beyond Means

0.0% 10.0% 20.0% 30.0% 40.0%

6.5%

6.5%

7.9%

8.1%

8.4%

12.6%

14.8%

14.8%

18.2%

19.2%

27.1%

35.6%

Percent of Cases

Red

Fla

g (%

Of

Cas

es)

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How is Fraud Detected?Percent Occurrence Quiz

Name potential methods of detection

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How is Fraud Detected?

Alphabetical Listing1. Account Reconciliation2. By Accident 3. Document Examination4. External Audit5. Internal Audit6. Management Review7. Notified by Police8. Tip

Percent Occurrence Quiz

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How is Fraud Detected?

Notified by Police

0% 10% 20% 30% 40% 50%

0.03

Det

ecti

on M

eth

od

% of Cases

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How is Fraud Detected?

Notified by Police

External Audit

0% 10% 20% 30% 40% 50%

3.0%

3.3%

Det

ecti

on M

eth

od

% of Cases

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How is Fraud Detected?

Notified by Police

External Audit

Document Examination

0% 10% 20% 30% 40% 50%

3.0%

3.3%

4.1%

Det

ecti

on M

eth

od

% of Cases

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How is Fraud Detected?

Notified by Police

External Audit

Document Examination

Account Reconciliation

0% 10% 20% 30% 40% 50%

3.0%

3.3%

4.1%

4.8%

Det

ecti

on M

eth

od

% of Cases

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How is Fraud Detected?

Notified by Police

External Audit

Document Examination

Account Reconciliation

By Accident

0% 10% 20% 30% 40% 50%

3.0%

3.3%

4.1%

4.8%

7.0%

Det

ecti

on M

eth

od

% of Cases

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How is Fraud Detected?

Notified by Police

External Audit

Document Examination

Account Reconciliation

By Accident

Internal Audit

0% 10% 20% 30% 40% 50%

3.0%

3.3%

4.1%

4.8%

7.0%

14.4%

Det

ecti

on M

eth

od

% of Cases

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How is Fraud Detected?

Notified by Police

External Audit

Document Examination

Account Reconciliation

By Accident

Internal Audit

Management Review

0% 10% 20% 30% 40% 50%

3.0%

3.3%

4.1%

4.8%

7.0%

14.4%

14.6%

Det

ecti

on M

eth

od

% of Cases

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How is Fraud Detected?

Notified by Police

External Audit

Document Examination

Account Reconciliation

By Accident

Internal Audit

Management Review

Tip

0% 10% 20% 30% 40% 50%

3.0%

3.3%

4.1%

4.8%

7.0%

14.4%

14.6%

43.3%

Det

ecti

on M

eth

od

% of Cases

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Median Loss By Detection Method

Management Review (14.6%)

Account Reconciliation (4.8%)

Tip (43.3%)

By Accident (7.0%)

Confession (1.5%)

External Audit (3.3%)

Other (1.1%)

Notified by Police (3.0%)

$0 $250,000 $500,000 $750,000 $1,000,000

123,000

124,000

144,000

166,000

225,000

370,000

378,000

1,000,000

Median Loss

Det

ecti

on M

eth

od

(% o

f C

ases

)

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Source of Tips?

Quiz

Name potential sources of tips

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Source of Tips?

Alphabetical Listing1. Anonymous2. Competitor 3. Customer4. Employee5. Other6. Shareholder/Owner7. Vendor

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Source of Tips

Competitor

-10% 0% 10% 20% 30% 40% 50% 60%

0.015

Det

ecti

on M

eth

od

% of Cases

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Source of Tips

Competitor

Shareholder/Owner

-10% 0% 10% 20% 30% 40% 50% 60%

1.5%

2.3%

Det

ecti

on M

eth

od

% of Cases

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Source of Tips

Competitor

Shareholder/Owner

Vendor

-10% 0% 10% 20% 30% 40% 50% 60%

1.5%

2.3%

9.0%Det

ecti

on M

eth

od

% of Cases

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Source of Tips

Competitor

Shareholder/Owner

Vendor

Other

-10% 0% 10% 20% 30% 40% 50% 60%

1.5%

2.3%

9.0%

11.6%

Det

ecti

on M

eth

od

% of Cases

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Source of Tips

Competitor

Shareholder/Owner

Vendor

Other

Anonymous

-10% 0% 10% 20% 30% 40% 50% 60%

1.5%

2.3%

9.0%

11.6%

12.4%

Det

ecti

on M

eth

od

% of Cases

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Source of Tips

Competitor

Shareholder/Owner

Vendor

Other

Anonymous

Customer

-10% 0% 10% 20% 30% 40% 50% 60%

1.5%

2.3%

9.0%

11.6%

12.4%

22.1%

Det

ecti

on M

eth

od

% of Cases

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Source of Tips

Competitor

Shareholder/Owner

Vendor

Other

Anonymous

Customer

Employee

0% 10% 20% 30% 40% 50% 60%

1.5%

2.3%

9.0%

11.6%

12.4%

22.1%

50.9%

Det

ecti

on M

eth

od

% of Cases

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Conclusions/Recommendations• Occupational fraud is a global problem.

• Fraud reporting mechanisms, such as hotlines, are a critical component of an effective fraud prevention and detection system.

• Organizations tend to over-rely on audits, especially external audits.

• Audits should not be relied upon exclusively for fraud detection.

• Employee education is the foundation of preventing and detecting occupational fraud.

• Most frauds are detected by tips.

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Conclusions/Recommendations• Organizations that have anti-fraud training for employees

and managers experience lower fraud losses. • Surprise audits are an effective, yet underutilized, tool in

the fight against fraud.

• While surprise audits can be useful in detecting fraud, their most important benefit is in preventing fraud by creating a perception of detection.

• Small businesses are particularly vulnerable to fraud.

• Managers and owners of small businesses should focus their control investments on the most cost-effective mechanisms, such as hotlines and setting an ethical “tone from the top” for their employees.

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Conclusions/Recommendations• Internal controls alone are insufficient to fully prevent

occupational fraud.• Fraudsters exhibit behavioral warning signs of their

misdeeds which will not be identified by traditional controls.

• Auditors and employees alike should be trained to recognize the common behavioral signs that a fraud is occurring and encouraged not to ignore them.

• Given the high costs of occupational fraud, effective fraud prevention measures are critical.

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Internal Audit’s Role• What are our responsibilities?• What do others (management, the board,

stakeholders) think our responsibilities are?• How much time do we spend considering

fraud matters?• Do we incorporate fraud risks into our risk

assessment?• Do we use fraud specialists to

supplement/train our staff?

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SAS 99 Considerations• Description and characteristics of fraud

This section describes fraud and its characteristics. • The importance of exercising professional skepticism

This section discusses the need for auditors to exercise professional skepticism when considering the possibility that a material misstatement due to fraud could be present.

• Discussion among engagement personnel regarding the risks of material misstatement due to fraudThis section requires, as part of planning the audit, that there be a discussion among the audit team members to consider how and where the entity's financial statements might be susceptible to material misstatement due to fraud and to reinforce the importance of adopting an appropriate mindset of professional skepticism.

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SAS 99 Considerations• Obtaining the information needed to identify risks of

material misstatement due to fraudThis section requires the auditor to gather information necessary to identify risks of material misstatement due to fraud, by

• Inquiring of management and others within the entity about the risks of fraud.

• Considering the results of the analytical procedures performed in planning the audit.

• Considering fraud risk factors. • Considering certain other information.

• Identifying risks that may result in a material misstatement due to fraudThis section requires the auditor to use the information gathered to identify risks that may result in a material misstatement due to fraud.

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SAS 99 Considerations• Assessing the identified risks after taking into account

an evaluation of the entity's programs and controlsThis section requires the auditor to evaluate the entity's programs and controls that address the identified risks of material misstatement due to fraud, and to assess the risks taking into account this evaluation.

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SAS 99 Considerations• Responding to the results of the assessment

This section emphasizes that the auditor's response to the risks of material misstatement due to fraud involves the application of professional skepticism when gathering and evaluating audit evidence. The section requires the auditor to respond to the results of the risk assessment in three ways:

1. A response that has an overall effect on how the audit is conducted, that is, a response involving more general considerations apart from the specific procedures otherwise planned.

2. A response to identified risks that involves the nature, timing, and extent of the auditing procedures to be performed.

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SAS 99 Considerations• Responding to the results of the assessment

This section emphasizes that the auditor's response to the risks of material misstatement due to fraud involves the application of professional skepticism when gathering and evaluating audit evidence. The section requires the auditor to respond to the results of the risk assessment in three ways:

3. A response involving the performance of certain procedures to further address the risk of material misstatement due to fraud involving management override of controls. The procedures include:

• Examining journal entries and other adjustments for evidence of possible material misstatement due to fraud.

• Reviewing accounting estimates for biases that could result in material misstatement due to fraud.

• Evaluating the business rationale for significant unusual transactions.

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SAS 99 Considerations• Evaluating audit evidence

This section requires the auditor to assess the risks of material misstatement due to fraud throughout the audit and to evaluate at the completion of the audit whether the accumulated results of auditing procedures and other observations affect the assessment. It also requires the auditor to consider whether identified misstatements may be indicative of fraud and, if so, directs the auditor to evaluate their implications.

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SAS 99 Considerations• Communicating about fraud to management, the audit

committee, and othersThis section provides guidance regarding the auditor's communications about fraud to management, the audit committee, and others.

• Documenting the auditor's consideration of fraudThis section describes related documentation requirements.

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CFO Magazine

• Start at the top• Educate employees

• Change the culture ASAP

• Hold surprise audits• Check (and double-check) employee backgrounds• Prepare a data-breach response plan• Make sure the Board of Directors plays its role

March 2011 Article – Where There’s Smoke, There’s Fraud

An Action Plan

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Tone From the Top

Two prevailing attitudes regarding fraud:

• We would never hire someone like that (head in the sand)

• We are willing to be proactive in making sure that these situations do not occur (professional skepticism)

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Primary Internal Control Weakness Observed by CFEs

Lack of Fraud Education

Lack of Independent Checks

Lack of Competent Oversight

Poor Tone at the Top

Lack of Maganement Review

Override of Existing I/C

Lack of Internal Controls

0% 5% 10% 15% 20% 25% 30% 35% 40%

2.5%

3.3%

7.3%

9.1%

18.7%

19.4%

35.5%

Mos

t Im

port

ant

Con

trib

utin

g F

acto

r

% of Cases

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Frequency of Anti-Fraud Controls

Surprise AuditsFormal Fraud Risk Assessments

Anti-Fraud PolicyEmployee Fraud Training

Management Fraud TrainingHotline

Employee Support ProgramsIndependent Audit Committee

Management ReviewExternal Audit of ICOFR

Internal Audit DepartmentManagement F/S Certification

Code of ConductExternal F/S Audit

0% 25% 50% 75% 100%

32.2%35.5%

46.6%46.8%47.4%

54.0%57.5%

59.8%60.5%

67.5%68.4%68.5%

78.0%80.1%

Ant

i-F

raud

Con

trol

% of Cases

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Dollar Impact of Anti-Fraud ControlsControl

% Implemented

Control In Place

Control Not In Place

% Reduction

Management Review 60.5% $100,000 $185,000 45.9%

Employee Support Programs 57.5% $100,000 $180,000 44.4%

Hotline 54.0% $100,000 $180,000 44.4%

Manager/Executive Fraud Training

47.4% $100,000 $158,000 36.7%

External Audit of ICOFR 67.5% $120,000 $187,000 35.8%

Employee Fraud Training 46.8% $100,000 $155,000 35.5%

Anti-Fraud Policy 46.6% $100,000 $150,000 33.3%

Formal Fraud Risk Assessments 35.5% $100,000 $150,000 33.3%

Internal Audit Department 68.4% $120,000 $180,000 33.3%KEY:

External Audit of F/S = Independent external audits of the organization’s financial statementsInternal Audit / FE Department = Internal audit department or fraud examination department

External Audit of ICOFR = Independent audits of the organization’s internal controls over financial reportingManagement Certification of F/S = Management certification of the organization’s financial statements

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Duration Impact of Anti-Fraud ControlsControl

% Implemented

Control In Place

Control Not In Place

% Reduction

Job Rotation/Mandatory Vacation 16.7% 9 months 24 months 62.5%

Rewards for Whistleblowers 9.4% 9 months 22 months 59.1%

Surprise Audits 32.3% 10 months 24 months 58.3%

Code of Conduct 78.0% 14 months 30 months 50.0%

Anti-Fraud Policy 46.6% 12 months 24 months 50.0%

External Audit of ICOFR 67.5% 12 months 24 months 50.0%

Formal Fraud Risk Assessments 35.5% 12 months 24 months 50.0%

Employee Fraud Training 46.8% 12 months 24 months 50.0%

Manager/Executive Fraud Training

47.4% 12 months 24 months 50.0%

KEY:External Audit of F/S = Independent external audits of the organization’s financial statementsInternal Audit / FE Department = Internal audit department or fraud examination department

External Audit of ICOFR = Independent audits of the organization’s internal controls over financial reportingManagement Certification of F/S = Management certification of the organization’s financial statements

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Anti-Fraud Program ComponentsOften Managed by Internal Audit

– Should Incorporate Board of Directors and Senior Management Involvement –

Prevention Detection Response

Organizational Ethics Policy

Employee and Vendor Validations

Transactional and/or Process-Specific Anti-Fraud Controls

Reporting Mechanisms (i.e. Hotlines)

Fraud Detection Analyses Continuous Monitoring

Process/protocols for: Internal

Investigations Disciplinary Actions Remediation to

Prevent Repeat Occurrences

Adequate Insurance

– Continuous Evolution –Program components should be periodically evaluated for effectiveness, efficiency, and to ensure current organizational anti-fraud risks, or goals, are addressed.

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Areas of Proactive Fraud Reviews

Accounts Payable/Human Resources Testing Vendor Master File (incomplete records, shared

addresses, TIN, phone) Invoice Testing (even dollar, sequential, numbering) Employee Testing (SSN, shared addresses, bank

accounts) Shell company (vendors and employees sharing info –

addresses, bank accounts)

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Vendors/Employees Sharing Addresses

Vendor Name Vendor Address 1Employee

NameEmployee Address 1

Employee City

Invoice Amount

SOUTH EDUCATORS 709 MALL BLVD X, Lynn 709 Mall Boulevard Savannah 1,917,034.00$

GREEN VAUGHN LLC 709 MALL BOULEVARD X, Lynn 709 Mall Boulevard Savannah 746,688.96

HOLIDAY INN NEWTON 399 GROVE STREET X, Brian 399 Grove St. New ton 305,620.00

THE INCENTIVE SHOP 706 DUNCAN AVENUE X, Phyllis 706 Duncan Ave. Pittsburgh 190,838.00

ALBERT GREENSTONE 750 PARK AVENUE, NE X, Ophelia 750 Park Ave Atlanta 52,174.23

R KEITH & LIZ SWICK RT 1 BOX 775 X, Elizabeth Route 1 Box 775 Clarksburg 24,874.06

TESTA CONSULTING SERVICES INC 40 24TH STREET X, Vincent 40 24th St Pittsburgh 20,538.24

CULINARY THOUGHTS 2927 AVENUE D. X, Michael 2927 Avenue D Katy 12,272.30

DAY'S LAWN CARE, INC 2343 NOTTINGHAM NW X, Toni 2343 Nottingham NW Massillon 11,523.60

LOIS NENES 2927 AVENUE D X, Michael 2927 Avenue D Katy 11,000.00

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Areas of Proactive Fraud Reviews(continued)

Purchase/Procurement Card (P-Card) Transactional/monthly/credit limit Potential split transactions Prohibited categories High-risk merchants (PayPal) Other policy violations

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Areas of Proactive Fraud Reviews(continued)

Travel & Entertainment (T&E) Policy compliance (company card, agency, etc.) Potential split transactions Prohibited categories High-risk merchants (airfare)

Wire Transfers and ACH Transactions Policy compliance/approvals Tie in to vendor testing

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Conflict of Interest

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1. Is ongoing anti-fraud training provided to all employees of the organization?

2. Is an effective fraud reporting mechanism in place?

3. To increase employees’ perception of detection, are the following proactive measures taken and publicized to employees?

– Is fraudulent conduct proactively sought out?– Are surprise audits performed?– Is continuous auditing software utilized?

4. Is the management climate/tone at the top one of honesty and integrity?

Fraud Prevention Checklist

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5. Are fraud risk assessments performed to proactively indentify and mitigate the company’s vulnerabilities to internal and external fraud?

6. Are strong anti-fraud controls in place and operating effectively, including the following?

• Proper separation of duties• Use of authorizations• Physical safeguards • Job rotations• Mandatory vacations

Fraud Prevention Checklist

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7. Does the internal audit department, if one exists, have adequate resources and authority to operate effectively and without undue influence from senior management?

8. Does the hiring policy include the following (where permitted by law)?

• Past employment verification• Criminal and civil background checks• Credit checks• Drug screening• Education verification• References check

Fraud Prevention Checklist

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9. Are employee support programs in place to assist employees struggling with addictions, mental/emotional health, family or financial problems? 

10. Is an open-door policy in place that allows employees to speak freely about pressures, providing management the opportunity to alleviate such pressures before they become acute?

11. Are anonymous surveys conducted to assess employee morale?

Fraud Prevention Checklist

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Questions/Discussion

ACFE Report To The Nations (includes Fraud Prevention Checklist)

www.acfe.com

Paul J. Soos - CFE, CIA, [email protected] 812.637.5737