collector? clutterer? hoarder? · information sharing (cont.) in some cases, where an adult refuses...

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Page 1: Collector? Clutterer? Hoarder? · Information Sharing (cont.) In some cases, where an adult refuses consent, information can still lawfully be shared if it is in the public interest
Page 2: Collector? Clutterer? Hoarder? · Information Sharing (cont.) In some cases, where an adult refuses consent, information can still lawfully be shared if it is in the public interest

2

Collector? Clutterer? Hoarder?

Average saving Hoarding Collecting Cluttering

Page 3: Collector? Clutterer? Hoarder? · Information Sharing (cont.) In some cases, where an adult refuses consent, information can still lawfully be shared if it is in the public interest

‘Lifestyle Choice?’

Page 4: Collector? Clutterer? Hoarder? · Information Sharing (cont.) In some cases, where an adult refuses consent, information can still lawfully be shared if it is in the public interest

Hoarding Disorder-ICD 11

Hoarding disorder is characterised by accumulation of possessions due to excessive acquisition of or difficulty discarding possessions, regardless of their actual value.

Excessive acquisition is characterised by repetitive urges or behaviours related to amassing or buying items.

Difficulty discarding possessions is characterised by a

perceived need to save items and distress associated

with discarding them.

https://icd.who.int/dev11/f/en#/http%3a%2f%2fid.who.int%2ficd%2fentity%2f1991016628

Page 5: Collector? Clutterer? Hoarder? · Information Sharing (cont.) In some cases, where an adult refuses consent, information can still lawfully be shared if it is in the public interest

Hoarding Disorder-ICD 11 (cont.)

Accumulation of possessions results in living

spaces becoming cluttered to the point that

their use or safety is compromised.

ICD:https://icd.who.int/dev11/f/en#/http%3a%2f%2fid.who.int%2ficd%2fentity%2f1991016628 Source: https://www.youtube.com/watch?v=OpXB3bi_thk

Page 6: Collector? Clutterer? Hoarder? · Information Sharing (cont.) In some cases, where an adult refuses consent, information can still lawfully be shared if it is in the public interest

Hoarding Disorder (DSM-V) (cont.)

If all living areas are uncluttered it is only because of the interventions of third parties (e.g. family members, cleaners, authorities)

Source: Mataix-Cols, et. al. 2010 / http://sd.keepcalm-o-

matic.co.uk/i/please-keep-this-room-clean-tidy.png

Page 7: Collector? Clutterer? Hoarder? · Information Sharing (cont.) In some cases, where an adult refuses consent, information can still lawfully be shared if it is in the public interest

Hoarding Disorder (DSM-V) (cont.)

The level of insight varies. Some may recognise and acknowledge that they have a problem; others may not see a problem.

Source: Mataix-Cols, et. al. 2010 /

http://static1.squarespace.com/static/55af53d9e4b0b824e76d2646/t/

568ff0b925981d5681b54093/1452273853167/newLevelOfInsight.png

?format=500w

Page 8: Collector? Clutterer? Hoarder? · Information Sharing (cont.) In some cases, where an adult refuses consent, information can still lawfully be shared if it is in the public interest

Hoarding Disorder-ICD 11 (cont.)

The symptoms result in significant distress or

significant impairment in personal, family,

social, educational, occupational or other

important areas of functioning.

Source: Mataix-Cols, et. al. 2010 http://www.safetysign.com/images/catlog/product/large/F7878-

unsafe-area-do-not-enter.png

Page 9: Collector? Clutterer? Hoarder? · Information Sharing (cont.) In some cases, where an adult refuses consent, information can still lawfully be shared if it is in the public interest

Hoarding Disorder-ICD 11 (cont.)

The hoarding symptoms are not due to another

medical condition (e.g. brain injury,

cerebrovascular disease, Prader-Willi

Syndrome, etc.)

Source: Mataix-Cols, et. al. 2010 /http://sweet.marketing/wp-content/uploads/2015/03/tick-

box.jpg

Page 10: Collector? Clutterer? Hoarder? · Information Sharing (cont.) In some cases, where an adult refuses consent, information can still lawfully be shared if it is in the public interest

Problems within the problem

Many people with hoarding disorder also have associated problems such as indecisiveness, perfectionism, procrastination, disorganisation, and distractibility. These associated issues make the problem more complex.

Source: American Psychological Association /

http://www.olgadegtyareva.com/wp-content/uploads/2014/03/indecisiveness_eusci.jpg

Page 11: Collector? Clutterer? Hoarder? · Information Sharing (cont.) In some cases, where an adult refuses consent, information can still lawfully be shared if it is in the public interest

Causes

Brain injuries have been found to cause secondary or acquired hoarding symptoms in some patients.

Source: American Psychological Association / http://previews.123rf.com/images/radiantskies/radiantskies1301/radiantskies130101810/17398262-

Abstract-word-cloud-for-Traumatic-brain-injury-with-related-tags-and-terms-Stock-Photo.jpg

Page 12: Collector? Clutterer? Hoarder? · Information Sharing (cont.) In some cases, where an adult refuses consent, information can still lawfully be shared if it is in the public interest

Causes (cont.)

Associated with distinct abnormalities of brain function and neuropsychological performance, distinct from those seen in people with OCD or other disorders.

Significant linkage to compulsive hoarding on chromosome 14 in families with obsessive-compulsive disorder

Source: American Psychological Association / http://www.ncbi.nlm.nih.gov/pubmed/17329475

http://blog.naturaltherapyforall.com/uploads/small/1344332226.jpg /

http://images.alfresco.advanstar.com/alfresco_images/HealthCare/2012

/10/30/7a5a3779-e1e9-4ebd-a55c-3c16dacb4ea8//genetics_MIC030ML.jpg

Page 13: Collector? Clutterer? Hoarder? · Information Sharing (cont.) In some cases, where an adult refuses consent, information can still lawfully be shared if it is in the public interest

Causes (cont.)

Comorbid with other psychological disorders, including depression, anxiety disorders, attention deficit/hyperactivity disorder, or alcohol misuse.

A stressful life event, such as the death of a loved one or trauma, can also trigger or worsen symptoms of hoarding.

Source: Mataix-Cols, et. al. 2010 /

https://libbyrosentreter.files.wordpress.com/2014/04/comorbidities.jpg /

https://drbarthwell.files.wordpress.com/2013/07/thoughts-trigger-feelings-black.gif

Page 14: Collector? Clutterer? Hoarder? · Information Sharing (cont.) In some cases, where an adult refuses consent, information can still lawfully be shared if it is in the public interest

Person at the Centre

Behavioural

Practical

Psychological

Skills Deficits

Thinking distortions

Page 15: Collector? Clutterer? Hoarder? · Information Sharing (cont.) In some cases, where an adult refuses consent, information can still lawfully be shared if it is in the public interest

It’s quite simple, really…

Excessive acquisition

Failure to discard

Hoarder

Declutter

Control acquisition

Page 16: Collector? Clutterer? Hoarder? · Information Sharing (cont.) In some cases, where an adult refuses consent, information can still lawfully be shared if it is in the public interest

Spanners, spanners everywhere…

Declutter

Space cleared

Can’t access

Clutter grows

Clutter builds

Won’t clear

Declutter

Re-cluttered

Declutter

Legal actions

Page 17: Collector? Clutterer? Hoarder? · Information Sharing (cont.) In some cases, where an adult refuses consent, information can still lawfully be shared if it is in the public interest

The deal changer

Hoarder

Behavioural

Risk

Relational

Psychological Hoarder

Behavioural

Risk

Relational

Psychological

Page 18: Collector? Clutterer? Hoarder? · Information Sharing (cont.) In some cases, where an adult refuses consent, information can still lawfully be shared if it is in the public interest

Clutter Index Rating

With a show of hands how many people chose

which rating on the CIR?

We’ll have a brief discussion about why looking

at:

Subjective nature of assessment

oPersonal standards

oPersonal beliefs about cleanliness

Page 19: Collector? Clutterer? Hoarder? · Information Sharing (cont.) In some cases, where an adult refuses consent, information can still lawfully be shared if it is in the public interest

Contextualise risk assessment

People who hoard make adjustments in regard to

choosing to live with the clutter:

No heating

Electrical items

Controlled water

Adaptive lifestyle choices

You may judge these, but do they work to reduce

risk?

Page 20: Collector? Clutterer? Hoarder? · Information Sharing (cont.) In some cases, where an adult refuses consent, information can still lawfully be shared if it is in the public interest

Fire Brigade

25% of people who died in fires were people living in a hoard

Level 5 and above and/or hazardous materials

Duty to report?

Safety of person as well as professionals

Check your own processes and procedures

Page 21: Collector? Clutterer? Hoarder? · Information Sharing (cont.) In some cases, where an adult refuses consent, information can still lawfully be shared if it is in the public interest

Legal

Legal requirement to report risk to self and others.

Mental Health Act 1983 (2007) and/or Mental Capacity Act 2005 relevant?

ASBO’s 2014 (New legislation)?

Care Act 2014 (New legislation)

Eviction

Page 22: Collector? Clutterer? Hoarder? · Information Sharing (cont.) In some cases, where an adult refuses consent, information can still lawfully be shared if it is in the public interest

Step-Up

Page 23: Collector? Clutterer? Hoarder? · Information Sharing (cont.) In some cases, where an adult refuses consent, information can still lawfully be shared if it is in the public interest

Information Sharing

Practitioners must always seek the consent of the adult at the heart of the concern before taking action or sharing information.

However there may be circumstances when consent cannot be obtained because the adult lacks the capacity to give it but the best interests of the individual or others at risk of harm demand action. (MCA)

Page 24: Collector? Clutterer? Hoarder? · Information Sharing (cont.) In some cases, where an adult refuses consent, information can still lawfully be shared if it is in the public interest

Information Sharing (cont.)

In some cases, where an adult refuses consent, information can still lawfully be shared if it is in the public interest to do so. This may include protecting someone from serious harm or preventing crime and disorder. The key factors in deciding whether or not to share confidential information are:

• Necessity – sharing is likely to make an effective contribution to preventing the risk, and;

• Proportionality – the public interest in sharing outweighs the interest in maintaining confidentiality.

Page 25: Collector? Clutterer? Hoarder? · Information Sharing (cont.) In some cases, where an adult refuses consent, information can still lawfully be shared if it is in the public interest

Mental Capacity Act (2005)

Capacity is assumed to be in place unless:

Diagnosed mental impairment and;

Issue specific and;

Comprehend information and;

Retain information and;

Make a choice and;

Communicate the decision

Page 26: Collector? Clutterer? Hoarder? · Information Sharing (cont.) In some cases, where an adult refuses consent, information can still lawfully be shared if it is in the public interest

Mental Capacity Act (2005)

Section 4: Best Interests

If a person has been assessed as lacking capacity regarding their then a MDT determined best interests decision can be taken on their behalf. Depending on the situation, an application may be required to be made to the Court of Protection.

Page 27: Collector? Clutterer? Hoarder? · Information Sharing (cont.) In some cases, where an adult refuses consent, information can still lawfully be shared if it is in the public interest

Tenancy Agreements Hygiene

You must keep your home clean and free

from rubbish and get rid of your rubbish properly if we ask you to.

You must not hoard items in your home if that may be a fire or health risk or prevent access to your property.

If you do not keep to conditions a and b above, we will charge you for any work we do to put the situation right, such as removing rubbish.

You must take reasonable action to control any vermin or pests that enter your home. If you have rats, mice, cockroaches or other vermin or pests in your home, you must report this to us.

Source: http://www.hackneyhomes.org.uk/Your_tenancy_conditions.pdf

Page 28: Collector? Clutterer? Hoarder? · Information Sharing (cont.) In some cases, where an adult refuses consent, information can still lawfully be shared if it is in the public interest

Anti-social Behaviour, Crime and Policing Act 2014

Injunction – a way of prohibiting a certain activity or requiring some positive activity from the offender where they have caused nuisance or annoyance within a household context or harassment, alarm or distress elsewhere.

Criminal Behaviour Order – offender convicted or received conditional discharge, caused or likely to cause harassment, alarm or distress to people outside their household and making the order will help prevent them doing it again.

Dispersal Powers – allows police constables to direct people to leave a public place and not return for a specified time.

http://asbhelp.co.uk/what-the-law-says/

Page 29: Collector? Clutterer? Hoarder? · Information Sharing (cont.) In some cases, where an adult refuses consent, information can still lawfully be shared if it is in the public interest

Anti-social Behaviour, Crime and Policing Act 2014 (cont.)

Community Protection Notices and Orders – designed to deal with particular, ongoing instances of environmental anti-social behaviour and can be used against individuals or organisations.

Public Spaces Protection Order- dealing with a particular nuisance or problem in a particular public area and the order applies to everyone.

Closure of Premises – prohibits access to premises because use of said premises has resulted in anti-social behaviour.

http://www.newlawjournal.co.uk/nlj/content/mind-gap-2

Page 30: Collector? Clutterer? Hoarder? · Information Sharing (cont.) In some cases, where an adult refuses consent, information can still lawfully be shared if it is in the public interest

https://goo.gl/images/psxPmY

Anti-social Behaviour, Crime and Policing Act 2014 (cont.)

Page 31: Collector? Clutterer? Hoarder? · Information Sharing (cont.) In some cases, where an adult refuses consent, information can still lawfully be shared if it is in the public interest

Definition of homelessness/ threatened homelessness

Section 175 of the 1996 Act defines that a person is threatened with homelessness if it is likely that they will become homeless within 28 days.

The Homelessness Reduction Act 2017 extends the number of days from 28 to 56. In addition, people who have received a valid notice under section 21 of the Housing Act 1988 and the expiry date is within 56 days, will be treated as being threatened with homelessness.

Homelessness Reduction Act (2017)

Page 32: Collector? Clutterer? Hoarder? · Information Sharing (cont.) In some cases, where an adult refuses consent, information can still lawfully be shared if it is in the public interest

Currently, section 179 of the 1996 Act places a general duty on English LAs to ensure that advice and information about homelessness, and preventing homelessness, is available free of charge to everyone in their district.

Under the 2017 Act, LAs would be required to provide or secure the provision of free services to give people in their area information and advice on:

• preventing homelessness

• securing accommodation if

homeless

• the rights of people who are

homeless or threatened with

homelessness, and

• any help that is available for people who

are homeless or likely to become

homeless as well as how to access that

help

LAs would be required to ensure services are designed to meet the needs of particular groups that are at increased risk of becoming homeless

Homelessness Prevention Act (cont.)

Page 33: Collector? Clutterer? Hoarder? · Information Sharing (cont.) In some cases, where an adult refuses consent, information can still lawfully be shared if it is in the public interest

Particular groups including (but not limited to);

• care leavers

• People leaving prison

• people who have left the regular armed forces

• victims of domestic abuse

• people leaving hospital

• people suffering from a mental illness or impairment.

Homelessness Reduction Act (cont.)

Page 34: Collector? Clutterer? Hoarder? · Information Sharing (cont.) In some cases, where an adult refuses consent, information can still lawfully be shared if it is in the public interest

Duty to assess all eligible applicants’ cases and agree a plan

The prevention duty : In cases of threatened homelessness

The relief duty: In cases where the applicant is homeless

Failure to co-operate by an applicant for assistance

Public authority duty to refer

Homelessness Reduction Act (cont.)

Page 35: Collector? Clutterer? Hoarder? · Information Sharing (cont.) In some cases, where an adult refuses consent, information can still lawfully be shared if it is in the public interest

Care Act (2014)

The eligibility decision-making process for adults with

care and support needs involves the consideration of

the following three criteria:

Source: http://www.scie.org.uk/care-act-2014

Page 36: Collector? Clutterer? Hoarder? · Information Sharing (cont.) In some cases, where an adult refuses consent, information can still lawfully be shared if it is in the public interest

Care Act (2014) (cont.) Two ways in which outcomes are discussed within the Care Act and guidance:

Desired: Outcomes a person wishes to achieve in order to lead their day-to-day life in a way that maintains or improves their wellbeing. These are the outcomes that the assessment should focus on.

Eligibility: Outcomes set out the minimum eligibility criteria (next slide) local authorities must meet in order to comply. These are the outcomes that the eligibility determination should be based on.

Source: http://www.scie.org.uk/care-act-2014

Page 37: Collector? Clutterer? Hoarder? · Information Sharing (cont.) In some cases, where an adult refuses consent, information can still lawfully be shared if it is in the public interest

Care Act (2014)-Eligibility Outcomes for adults with care and support needs

Managing and maintaining nutrition

Maintaining personal hygiene

Managing toilet needs

Being appropriately clothed

Being able to make use of the adult’s home safely

Maintaining a habitable home environment

Developing/maintaining family/other personal relationships

Accessing/engaging in work, training, education or volunteering

Making use of necessary facilities or services in the local community

Carrying out any caring responsibilities the adult has for a child.

Source: http://www.scie.org.uk/care-act-2014

Page 38: Collector? Clutterer? Hoarder? · Information Sharing (cont.) In some cases, where an adult refuses consent, information can still lawfully be shared if it is in the public interest

Care Act (2014)-Wellbeing

Source: http://www.scie.org.uk/care-act-2014

Dignity

Free from abuse

Mental Health

Emotional

Economic

Family Life

Personal Life

Suitable Housing

Page 39: Collector? Clutterer? Hoarder? · Information Sharing (cont.) In some cases, where an adult refuses consent, information can still lawfully be shared if it is in the public interest

Care Act 2014-Safeguarding

The Care Act statutory guidance 2014 has formally recognised self-neglect as a category of abuse and neglect, meaning that people who self-neglect can now be supported by safeguarding adults approaches, as well as receiving more general support from practitioners.

The term ‘self-neglect’ refers to an unwillingness or inability to care for oneself and/or one’s environment. It encompasses a wide range of behaviours, including hoarding, living in squalor, and neglecting self-care and hygiene.

https://www.ripfa.org.uk/blog/entry/how-can-we-support-people-who-self-neglect

Page 40: Collector? Clutterer? Hoarder? · Information Sharing (cont.) In some cases, where an adult refuses consent, information can still lawfully be shared if it is in the public interest

Care Act 2014-Advocacy

Requires local authorities to involve people in assessments, care and support planning, and reviews.

Introduces a new requirement to arrange independent advocacy for people:

Who have substantial difficulty in being involved/ engaged in these processes and;

Where there is no one available to help facilitate this involvement and engagement.

http://www.londoncouncils.gov.uk/London%20Councils/AdvocacyandtheCareActInformationAdvice.ppt

Page 41: Collector? Clutterer? Hoarder? · Information Sharing (cont.) In some cases, where an adult refuses consent, information can still lawfully be shared if it is in the public interest

What do we need to do?

Page 42: Collector? Clutterer? Hoarder? · Information Sharing (cont.) In some cases, where an adult refuses consent, information can still lawfully be shared if it is in the public interest

When rapport is lost, the skill is to focus on building rapport (by listening, by reflecting and body language) not ploughing on with the agenda.

Facilitator’s ‘response ability’ e.g. cannot change others, but can change your behaviour to get a different response.

Fuller and Taylor 2005

Rapport

Page 43: Collector? Clutterer? Hoarder? · Information Sharing (cont.) In some cases, where an adult refuses consent, information can still lawfully be shared if it is in the public interest

Difficulty organising/decision making

B

R

E

A

K

It

D

O

W

N

Time

Task

Process

Page 44: Collector? Clutterer? Hoarder? · Information Sharing (cont.) In some cases, where an adult refuses consent, information can still lawfully be shared if it is in the public interest

Inability to discard

Create hierarchy:

What is important

to the person?

Highest risk

priority?

LEAST IMPORTANT

LESS IMPORTANT

MOST IMPORTANT

LESS IMPORTANT

MOST IMPORTANT

Singh

Page 45: Collector? Clutterer? Hoarder? · Information Sharing (cont.) In some cases, where an adult refuses consent, information can still lawfully be shared if it is in the public interest

15 Plus!

Wait

• 15 minutes before acquiring

Do

• 15 minutes a day

Remove

• 15 items per session (doesn’t matter how large or small)

Page 46: Collector? Clutterer? Hoarder? · Information Sharing (cont.) In some cases, where an adult refuses consent, information can still lawfully be shared if it is in the public interest

Active change-Can/May/Won’t

Three piles:

Goes out immediately

Removed completely

CAN GO

Moves to agreed space

Used, or discarded

later

MIGHT GO

Stays

Put away appropriately

or used

WON’T GO

Singh

Page 47: Collector? Clutterer? Hoarder? · Information Sharing (cont.) In some cases, where an adult refuses consent, information can still lawfully be shared if it is in the public interest

If it’s got to go!

Removal

Support in Identifying

Time for labelling

Oversight on the day

Page 48: Collector? Clutterer? Hoarder? · Information Sharing (cont.) In some cases, where an adult refuses consent, information can still lawfully be shared if it is in the public interest

Specific

Measurable

Attainable

Relevant

Time-Bound

Remember SMART goals!

Page 49: Collector? Clutterer? Hoarder? · Information Sharing (cont.) In some cases, where an adult refuses consent, information can still lawfully be shared if it is in the public interest

Megan Karnes [email protected]

www.hoardinguk.org 020 3239 1600