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Unlocking value from the inside out

Code Red • Edition 13 • 2013

Unlocking value from the inside out

Dear Valued Colleague, At Avis Fleet Services we have set bold targets for growth and value creation over the next 5 years. In order to achieve those targets and guarantee a successful future, we’ve needed to relook how we effectively leverage the talent, abilities, expertise, innovation, creativity and passion that exists within our employees. With the collective wisdom of the

leadership team, we believe we have devised a model that is fresh and exciting and designed to excite and grow our most valuable asset – YOU.

The Integrated Employee Value Model, also known as the IEVM, is the vehicle through which Avis Fleet Services will be executing and delivering the strategic plans set for our business. It is only through our employees can we deliver a successful, value based product offering that is relevant and sustainable into the future.

The objective of the IEVM, is to provide the business with the framework to engage, motivate, retain and develop high performing employees. A high performing organisation will position us for success and the highly regarded title of market leader. I guess one could also say that we just want to create a great place to work for all our staff.

IEVM has been launched in Isando, with plans to roll it out to branches and regional country operations in due course.

Details of presentations in Cape Town, Durban and other locations will be sent to those employees directly.

After the initial launch, there will be a monthly roll-out of the various elements of the Employee Value Proposition in your InfraRed teams.

We look forward to using the IEVM to grow our employees, to provide an inspiring workplace, and to achieve our ambitions, both personal and corporate in the medium term.

Message from Clive In this issue

The Barloworld philosophy on the management of its employees worldwide, contains principles for good people management. To remind you, those principles were:

• Clear Purpose & Direction• Alignment • Inspiring Climate • Sustainable Competence & Intellectual Capital • Performance Management • Structured Team Forums

The Marketing Department is already working hard to bring you the next edition of Code Red.

Contact Sally or Candice about any exciting events happening in your department, office or region.

M f

Code Red • Issue 13 • 2013

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1. Clive’s Message, IEVM info & diagram

2. IEVM info continued Cape Town Customer function

3. KZN Golf Day Mining summit – Ghana

4. Myertal vehicle deliveries Sandspruit trading as ODI – vehicle Lesotho celebrate Kings Birthday

5. AFS Botswana PMR Awards AFS sponsor JMPD Golf Day

6. An Inspirational Leader – Mandela 7. Mandela & Mandela Day – 67 Min 8. Mandela Day continued 9. ICAS – What are life management

skills 10. FAM’s new offices

Ghana’s branded offices COJ Lunch for Women’s day

11. Healthy Corner 12. JHB Golf Getaway 13. Swine Flu Info 14. Coffee Break – Comrades Marathon

SARS scams and phishing 15. Soduku

Kickboxing Championships shirts sponsored by AFS

Integrated Employee Value Module (IEVM)

This has been updated and can now be summarised in the following diagram:


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Our People Statement:

At Avis Fleet Services, we strive to build an organisation that adds value to employees, shareholders, customers, principals, suppliers, society and the environment.

Our success is based on inspired, aligned, empowered, results-driven, globally competitive and passionate people who create value through strategic innovation and continuous improvement.

Oh What A Night! On Thursday 20 June 2013, loyal Western Cape customers of Avis Fleet Services were treated to pre-show snacks and drinks at the Auto Atlantic BMW dealership in Cape Town, followed by a fast paced, energetic and all-round enjoyable production of the acclaimed Jersey Boys at the Artscape Theatre.

First Wave: Inspire

We create clear vision and strategy through leadership insight, style and behaviour to ensure clear direction and understanding of roles and sustainable value creation.

Mining Summit – Ghana

KZN Team Host Their Best Golf Day To Date!


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Pic 1 – L-R: Claude Nathoo - Action refrigeration, Shakaar Ramdhin - Raflatac, Ernst Joubert - Multi Media Signs, Kenny Graney -AFS DBN

Extract from the summit’s magazine The country’s mining industry

performed appreciably well in 2012. According to the well-known industry publication, the Gold Fields Mineral Survey, Ghana was the eighth leading producer of gold in the world.

Figures from the Minerals Commission indicate that the mining industry attracted an amount in excess of $1 billion in total investment inflow into the country in 2012.

Apart from gold, the country is also rich in diamonds - exported 215,118 carats in 2012, manganese – exported 1,490,634 tons in 2012 and bauxite – exported 752,771 tons in 2012.

Pic: L-R: Giel du Toit (General Manager), Mona Boyd(Managing Director AFS Ghana), Kobina Eshun (Deputy Managing Director: AVIS Ghana)

Pic 2 –L-R: Gary Wilson - Nu Quip; Edward Enslin - AFS; Stephan Cameron - Raflatac; Gary Milroy – LTS

On the morning of the 5th June 2013 the KZN team embarked on Umhlali Country Club to set up for the annual KZN customer golf day. The weather was great and we knew that we were in for a very good day with our customers. The game was very relaxed and everybody had a fantastic day out on the course. At the prize giving the customers were wowed when they were informed about our service offerings and VAPS. A good day was had by all, and is to date the best golf day we have hosted! – Chris van der Westhuizen.

Another Great Vehicle Delivery

By The Cape Town Team…

It was with great excitement that Amir Tal of Myertal Tactical Security recently took delivery of his company’s vehicles – an Audi A4 and three Chevrolet Utility LDVs. Myertal Tactical Security provides security services to business and corporate customers in the Western Cape and Gauteng. They have been operational in the Cape Town area since 2009 and recently expanded into Johannesburg.

They offer a niche product to the market as they utilise advanced state-of-the-art technology coupled with unique security tactics in delivering their security solution.

Myertal are regular Avis Rent-a-Car users, which is why they approached Avis Fleet Services for an FML solution. This is a brand new Customer for Avis Fleet Services. Bennie Blignaut


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Thandeka Ntombela (Avis Fleet Services), Nkosy Zulu (Audi Centre Cape Town), Amir Tal (Myertal Tactical Security), Rii Doxey (Avis Fleet Services)

Pretoria Team Still Going Strong!

Friday, 5th July saw the first 10 vehicles being delivered to Sandspruit trading as ODI, the next 8 were delivered the following week Wednesday, with another 8 to follow a total new business fleet growth of 26 units. The Customer was very excited and impressed with the service from AFS, as we were there every step of the way with the implementation and roll out of the vehicles. Well done to the Pretoria Team on their excellent efforts. Liezel Tapuch

Lesotho’s King Letsie Iii Turns 50!


Congratulations to Avis Rent a Car and Avis Fleet Services Botswana who both won Overall First Place in their sectors for Car Hire and Fleet Management respectively. Rent a Car were awarded the Diamond Arrow scoring 4.10 out of a possible 5, whilst Fleet Services were awarded the Golden Arrow with a score of 4.00 out of a possible 5.

Avis Botswana Comes Out Tops At The PMR

Avis Fleet Services Sponsor 3rd Annual Chiefs Golf Day

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Pictured above is the team from left to right: Tlotlo Yane, AFS Sales Executive, Monica Gwafila, AFS Sales Executive, Julian Hill, General Manager, Mpho Nkoane, RAC Sales Executive and Simone Preiss-Mathole, RAC Operations Manager

L-R: Wayne Minaar (Metro Spokesperson Superintendent), Chris Ngcobo (Metro Chief), Peggie Mars (Car seats for kids-Wheel Well), Sello Lemao (MMC for Public Safety), Michael Zorich (3M), Nelson Govender (Avis Fleet Services), Allan Harris (Graffiti) and Vinnoda Sampson (Boys Brigade,Noordgesig)

The JMPD Golf Day was initiated in 2011, with the intention to conduct Social Development Awareness Campaigns and raise funds for deserving communities and charity organisations, with the assistance of private companies with interest. This year the 3rd Annual Chiefs Golf Day was held at Glenvista Country Club, of which 144 golfers participated and enjoyed the well maintained 18 hole course. Past achievements of the event have been largely due to the financial contributions of sponsors, whereby the funds that are raised are donated to charity. This year’s sponsors were Avis Fleet Services, Barloworld Motor Retail, Graffiti, 3M, VW SA and SAB, as well as a few other companies that participated in making the event a success.

The day ended with an Awards Evening where the top 26 golfers won prizes. The beneficiaries for the JMPD 3rd Annual Chiefs Golf Day are Albert Luthuli Women from Alexander, Car Seats for Kids Campaign-Wheel Well and Boys Brigade Band from Noordgesig.

Once he became involved in the ANC there was no looking back. Mandela and those who were with him took many actions against the injustice of apartheid. A system where one's colour discriminated so totally against the basic laws of freedom was unthinkable (just as slavery) and yet it was a reality.

Nelson Mandela then became the leader of the ANC. They organized protests and sabotages to bring to light the inequality that was happening throughout South Africa. While Mandela had worked hard to bring about understanding and change through peaceful methods, military and government targets were bombed to get the message across.

In 1962 Nelson Mandela was arrested and sent to prison, along with many other ANC leaders. He never gave up the struggle. He wrote many books and his main place of imprisonment came to be known as a place of learning.

Imprisoned for 27 years for his opposition to apartheid, Mandela came out of prison in 1990 expressing no bitterness towards his tormentors. Instead, he championed reconciliation among South Africa's polarised races, espousing the principles of nation-building and cooperative governance.

In 1993, he was awarded the Nobel Peace Prize, which he shared with former South African president FW de Klerk.

As South Africa's first democratically elected President in 1994, Mandela tackled the challenge of uniting both the country's racial groupings and a fragmented public service whose delivery mandate was skewed in favour of the white population.


An Inspiring Leader Of South Africa

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Nelson Mandela – His Journey & Role In Inspiring The Nation

In line with this month’s EVP theme –Inspire, we bring you the journey of one of the world’s most inspiring leaders… Nelson Mandela.

Chief among African leaders, Nelson Mandela is one of a few statesmen to have achieved almost universal respect around the world and across the political spectrum. His role in fighting apartheid, his imprisonment on Robben Island - where he came to symbolise the struggle of oppressed people around the world - and his ability to steer South Africa through the crisis of its rebirth earned him the international reputation of benevolent negotiator and quintessential peacemaker.

In the small village of Mvezo , Nelson Mandela was born on July 18, 1918. He was not born with the name Nelson, but with his African name Rolihlahla , which literally means –pulling the branch of a tree, or in its colloquial sense 'troublemaker' ( It seems Rolihlahla Nelson Mandela certainly lived up to his given name, but in the best of ways).

Rolihlahla Mandela was the first of his father's family to receive formal

schooling. It was his school teacher Miss Mdingane who gave him the

English name Nelson.

Nelson Mandela then went on to finish his Junior Certificate from a Wesleyan school and on to college where he studied for a Bachelor of Arts. Engaging in a boycott against university policies at Fort Hare he was essentially kicked out and the Nelson Mandela story moved on.

Rejecting an arranged marriage from his guardian Manela Rohililaha Nelson escaped to Johannesburg. He completed his degree through correspondence and eventually became involved in the ANC

A significant milestone of his presidency was the exemplary constitution-making process, which delivered a document that is the envy of the democratic world.

After handing over the reigns of the presidency to Thabo Mbeki in 1999, Mandela played a key role as middleman in crisis-hit areas such as Burundi and the Democratic Republic of Congo.

Besides campaigning globally for peace, Mandela focused his still prodigious energies increasingly on empowering disadvantaged children and fighting against HIV/Aids.

In June 2004, Mandela officially retired from public

life. His parting gift - a R1-billion endowment to South Africa, to be raised by the three charitable organisations that bear his name: The Nelson Mandela Foundation, the Nelson Mandela Children's Fund and the Nelson Mandela Rhodes Foundation.

Mandela was one of the few leaders capable of inspiring confidence both inside and outside the country. Few others would have managed to unite the disparate warring parties and steer South Africa from what seemed to be the brink of civil war. – www.southafrica.info.com & www.biography.com

Nelson Mandela continued to inspire the nation when in 2008, it was decided that there could be nothing more fitting than to celebrate Mr Mandela’s birthday each year with a day dedicated to his life’s work and that of his charitable organisations, and to ensure his legacy continues forever. Mandela Day is a call to action for individuals – for people everywhere – to take responsibility for changing the world into a better place, one small step at a time, just as Mr Mandela did.

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How Did You Make A Difference On Nelson Mandela Day?

Mandela Day is a call to action for individuals – for people everywhere – to take responsibility for changing the world into a better place, one small step at a time, just as Mr Mandela did for more than 67 years.

The Marketing Department made a difference in the lives of the Con Amore kids by spending Nelson Mandela Day painting a mural on the wall in the sick room. The mural painted on the wall will definitely brighten up the lives of the sick kids, as well as the new duvet set & linen that was given to them along with a few other items.

Phakisaworld held an auction for 67 minutes in lieu of their approach to do something ‘meaningful’ and ‘that counts’. Each staff member brought something from home that they wanted to donate. On the day of the auction they had a total of 37 items which ranged from small items such as jewellery to larger items such as a coffee machine. Staff bid their own money on the items up for auction “one man’s trash is another man’s treasure”. In total

there were 35 items that were auctioned with a total of R 6 373.00 raised. Derek de La Harpe and Shawn

Govender agreed to contribute the balance so that the total figure raised from their individual contributions amounted to a grand total of R6 700.00.

All the funds raised from the auction were matched by Phakisaworld Fleet Solutions to enable them to play a more meaningful role in something that the whole business can participate in. The grand total raised was R13 400.00. They will choose an organisation, charity or contribute through these funds raised, so that their contribution will COUNT & be MEANINGFUL.


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he Sales Hunter Team got together and made party packs and donated all old toys and clothes to the kids at the Johannesburg Children’s Home in Observatory. Unfortunately the kids were not back from school yet, so they were unable to interact with them, however they helped set up all the food and gifts that were brought from various other people/companies.

L-R: Belinda Bagley, Marcelle Steyn, Desiree Bekker

The KZN Team all donated R50 each and bought bread, cold meats, spreads and apples which they then made sandwiches with and handed these out to the less fortunate on the streets in the Pinetown

area. L-R: Chris vd Westhuizen, Chanell vd Westhuizen, Merlisha Haripersadh, Sholen Govender, Ginesh Rampersadh, Thea Lindeque

A few AFS ladies went through to Avis Rent a Car to help with their Mandela Day project which entailed assisting in painting old RAC A1 sized calendars with black board paint. The calendars once painted would be handed to disadvantaged schools in rural areas to utilise as material for writing boards in the classrooms.

L-R: Thandeka Yeni (AFS), Nathalie Pretorius (RAC), Mei Reddy (RAC), Precious Dumisa (AFS), Lerato Lichaba (AFS) and Adelaide Reatile Maoto (AFS)

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Legal Advice • Legal services are available from 7.30am - 7.30pm; Monday to Friday. Emergency legal services are available

after hours. • The Legal division assists with legal information over the telephone only and do not offer Face-to-Face

consultations. • Even though the legal team does not meet Face-to-Face with clients, they do receive documents through fax

and email in order to peruse and give appropriate legal opinion. • The Legal team does not represent clients in court. • The Legal team does refer clients to private attorneys and organizations like Legal Aid that can assist individuals

who cannot afford legal costs. Any referral to a private resource is for the client’s own cost. • The Legal representatives do not write legal letters or correspond with third parties. • The Legal representatives do furnish clients with templates of legal documents for e.g. lease agreements,

contracts, etc. • The Legal representatives are meant to guide the client through Legal processes. They are not limited to a

particular Legal field but instead cover all aspects of the Law. • The Legal team does not assist with Labour related matters where the client may have a dispute against the

Employer. Clients who present with these problems are referred back to their HR departments. • The Legal team provides advice on the Children’s Act as well as applications for adoption; maintenance and

custody battles. Financial Advice

• The Financial service is outsourced to Summit Financial Partners, staffed by financial advisors. • Financial services are available from 8.00am - 5.00pm; Monday - Friday. • Tax law is covered by the financial service. • The financial service offers advice on: Blacklisting; Credit Bureaus; Tax, Estate & Retirement Planning; Challenging

Irregularities; Mortgage Bonds etc. • This service also offers budget planners which assist employees to create and normalize their budget. • The financial advisors also assist with any other financial queries that clients may have that is not categorised

above. Family Care and Information and Resources

• The Life Management team is able to provide information, resources, templates and literature on almost any aspect required by the client where possible. Examples are names and contact details of plumbers; planning a route; information for a child / learners assignment or career aspects.

• This team does not assist with homework; names and fees of particular professionals as well as their reputational records; the best schools in a particular area; drafting and drawing up of a CV.

• Family Care offers advise around practical issues that parents or families may be faced with e.g. a hyper active child; elder care etc.

How do you get in touch with the Employee Wellness Programme? By simply calling the toll free number 0800 212 282. However, if you do not have access to a land line or are unable to call from your cell phone, you have the option of using a ‘please call me’. Kindly note that this option should not be used in an emergency as there is a 24-hour call back period to the ‘please call me’. Please note options for different cellular network service providers.

• Vodacom users need to type *140*0711192463# and press the call button. • MTN users need to type *121*0711192463# and press the call button. • Cell C users need to type *111*0711192463# and press the call button.

Please note that there may also be a risk of this service being affected by your cellular network infrastructure so if you do not receive a call within 24 -48 hours please phone the toll free line.

What are Life Management services? Life Management is the practical side of the service and it assists individuals to deal with issues that come up on a day to day basis. Life Management is made up of four different components namely: Legal Advice; Financial Advice; Family Care and Information and Resources.


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As you all know by now, the FAM team started a new and exciting chapter as they moved into their brand new offices in Croydon. The Marketing Department paid them a visit and got some snap shots of their new offices! If you would like to contact FAM, their Toll-Free number remains the same which is- 0800 033 002, you can also find individual staff member’s numbers on the Global Address List.

Fleet Accident Management start a new adventure in new offices

Ghana offices branded! Our newly established offices in Ghana have been branded and are looking great!

CoJ Women’s Day Function held

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The City of Johannesburg hosted a women’s day function with all ladies from EMS and JMPD. A team of experts were invited to address issues of concern for the ladies. Guest speakers included the following:

• Shariffa Ally addressed Marriage and Divorce acts. • Mma Mkholisi addressed Home Affairs issues.

The ladies enjoyed lunch which was sponsored by Avis Fleet Services COJ offices and finished off with a parade and some advice on fashion and work place dress code.

The Day’s events were finished off with a saying from Susan B Anthony:

“I declare to you that women must NOT depend on the protection of man, but must be taught to protect herself, and there I take my stand!

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Healthy Corner….. Muscle cells hold more water than fat cells. When we lose muscle or fat, the amount of body water decreases. When we gain or lose weight rapidly, the changes often result from shifts in body water, not necessarily muscle or fat.

When we gain weight in the form of fat, fat cells initially swell until they reach their maximum size. New fat cells are made after the existing cells have reached their oversized limit. When we lose weight, fat cells shrink – but their numbers stay the same. Therefore, once fat is gained and maintained it becomes difficult to lose. It’s a much better idea to prevent excessive fat-gain to begin with!

Fat needs support in the form of muscle and bone. Therefore, as you lose fat, you will inevitably lose some of the lean muscle when it’s no longer needed to support the fat. To avoid excessive loss of muscle while getting rid of body fat, lose weight at a gradual pace (0,5 -1kg per week) and maintain a good exercise programme that incorporates both cardiovascular and resistance training. – Discovery Health Magazine

What exactly do we “lose” when we lose weight? Body weight can decrease due to loss of water, fat or muscle – or all three combined. It works like this…

Water normally accounts for around 60-65% of body weight, more if its abnormally retained as a result of a salty diet or certain medications or medical conditions.

Two in one is best Inspired to live a healthier life? Then get moving and start eating well… at the same time!

A study conducted by researchers at the Standford University School of Medicine and published in the Annals of Behavioural Medicine, shows you’ll get better results if you make the changes together. If you want to change one routine at a time, start with exercise – leading with diet may interfere with getting into a regular exercise schedule, the researchers say. – Discovery Health Magazine

Facts and Tips:

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• 15 MINUTES is all it takes (of moderate exercise each day) to increase your life expectancy by three years compared to sedentary people. Thirty minutes of exercise can add about four years to your life.

• 20 %... the amount of extra food people consume at lunchtime after skipping breakfast, compared to the days on which they had eaten a normal breakfast, according to a recent study by the MRC Clinical Science Centre at Imperial College London. Scans also showed their brains were more responsive to the high-kilojoule foods after fasting.

• Add some sautéed onion and garlic to your next batch of brown rice. Research published in the Journal of Agricultural and Food Chemistry found that the sulphur compounds present in these ingredients could increase absorption of the zinc and iron in some grains, helping you maintain a healthy metabolism and overall energy!

• Avoid adding sugars to drinks or when cooking; try alternatives such as lemon juice, mint, or a little honey. Avoid foods and drinks that list sugar as one of the first items on the ingredient breakdown – and remember that flavoured waters can be high in added sugars. – Discovery Health Magazine


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AFS VIP Customer Golf Getaway…On the morning of the 25th July, AFS VIP Customers made their way to Sun City for a 2 day fun filled Golfing Getaway. Day 1 started off with a fulfilling breakfast and networking followed by 18 holes on the desert-style Lost City Golf Course. The evening saw the customers at the Shebeen restaurant where a prize giving for the top 3 four balls took place, thereafter everyone enjoyed dinner, and a few drinks the traditional South African township way.

Day 2 had an early start with the players teeing off from 9:00 at one of South Africa’s most famous courses – The Gary Player Golf Course. These 18 holes proved to be a bit more challenging than day 1! The day ended with a prize giving for each four ball as well as snacks before our Customers departed on their journey home! The weather was perfect on both days and each and every person thoroughly enjoyed themselves! -Candice van Wyk

“Thanks for a well organised event, it was truly enjoyable trip” – Adriaan Botha Nestle

“I would like to thank Avis for the opportunity to have joined you guys for the outing it was most enjoyable. Please could you thank all involved on my behalf.” – Hedley Birnie Atlas Copco “I would like to thank you and your colleagues for a great golfing trip. You have a fantastic team at Avis, and the people you are working with are fun bunch too, Hilton and I really enjoyed meeting everyone.” – Bez Sangari – Sangari SA

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Several confirmed cases of swine flu A(H1N1) In Gauteng It has been brought to our attention that several cases of the A(H1N1) virus have been confirmed within the Gauteng region. It must however, be borne in mind that confirmed cases in South Africa have been mild cases, that have been managed conservatively (no anti-viral or hospital stay).

Appropriate action has been taken with respect to business continuity planning and occupational health and safety and there is no undue cause for alarm at this stage.

Although there is no specific vaccine against the virus, there are practical counter measures from a hygiene perspective which can considerably reduce the risk of infection and transmission which advises the following:

• Individuals are advised to wash hands thoroughly with soap and water on a regular basis and should seek medical attention if they develop any symptoms of influenza-like illness. Use waterless hand gel sanitizers when soap is not available;

• Hand-washing after direct contact

with ill persons or their environment may reduce the risk of illness;

• Regarding the risk of being infected by an influenza virus, travelers are advised, whenever possible, to avoid crowded enclosed spaces and close contact with people suffering from acute respiratory infections;

• All persons should be encouraged to practice cough etiquette (maintain distance, cover your

mouth and nose with a tissue when you cough or sneeze and put your used tissue in a wastebasket. If you don't have a tissue, cough or sneeze into your upper sleeve, not your hands);

• Avoid touching your eyes, nose or mouth • Practice other good health habits; and • Stay at home if you have an acute febrile respiratory illness.


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“Entering the Comrades Marathon last year for the first time, I went in naïve and unprepared for the challenge that lay ahead. After completing it, I vowed not to attempt it again….at least not for the next 5 years. Then I was made aware of the “Back-to-Back” medal rules. You only ever have one opportunity to get a ‘Back-To-Back’ medal – meaning once you have entered and completed your first Comrades as a novice – you have to run and complete it the very next year in order to collect the additional medal at the end. So there I was at the starting line this year, once again, undertrained – but this time filled with fear, knowing what lay ahead – the “UP RUN”. I promised myself I would run my own race at my own pace. I started at a decent pace and after 3 hours was feeling good but then reality hit – based on last year’s finish time, I knew that I had close on another 9 hours on my legs. Ouch! This year saw a record number of runners dropping out along route - it was reported that this was one of the toughest races in many years, with temperatures reaching mid 30’s by lunch time. It is scary to see strong, fit men, collapsing next to you on the road but you have to push on. After walking Polly’s, I knew I was running out of time and hitting Pietermaritzburg, supporters were shouting “you only have 4km’s to go” – a quick calculation told me I was in trouble with 40 minutes to spare. At usual marathon pace of 6 – 7 minutes a kilometre I would be

fine, but walking at over 10 minutes a kilometre meant I would miss cut off. Ultra marathon running, means having as much endurance in your mind, as on your legs. And the mind is a powerful thing…. It can make or break your race. I decided there and then, I would conquer this thing. So I started to run! And after 11h53.09 I earned both a Vic Clapham medal and a “Back to Back” medal. “– Tammy Southby AFS P.E

CCOFFEE BREAK

SARS scams and phishing attacks

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Members of the public are randomly emailed with false “spoofed” emails made to look as if these emails were sent from SARS, but are in fact fraudulent emails aimed at enticing unsuspecting taxpayers to part with personal information such as bank account details. Examples include emails that appear to be from [email protected], or [email protected] indicating that tax payers are eligible to receive TAX refunds. These emails contain links to false forms and false websites made to look like the “real thing”, but with the aim of fooling people into entering personal information such as bank account details which the criminals then extract and use fraudulently.

Please note these are scams and SARS taxpayers should take note of the following:

• Do not open or respond to emails from unknown sources. • Beware of emails that ask for personal, tax, banking and eFiling details (login credentials, passwords, pins, credit /

debit card information, etc.) as SARS will never ask taxpayers for such information in an email. • SARS will not request your banking details through the phone, email or websites. • Beware of false sms's.

To report or to get more information on phishing, please send an email to [email protected] or call the Fraud and Anti-Corruption Hotline on 0800 00 2870.

2nd Comrades Marathon completed!

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Disclaimer Code Red is an employee publication for Avis Fleet Services. It is for internal use only. The views expressed in this publication are not necessarily those of the Group or its service providers. The publication does not imply any endorsement in respect of the goods or services described. Although reasonable precautions have been taken to ensure the accuracy of the content, Avis Fleet Services cannot accept any responsibility for damages or inconvenience that may arise as a result of the content.

AFS sponsored the Ekurhuleni kickboxing team by providing them with shirts for their trip to the S.A Kickboxing Championships which were held in Oudtshoorn. The team did exceptionally well, receiving 4 Gold, 6 Silver and 3 Bronze medals.

Ekurhuleni Kickboxing Team Receive AFS Sponsored Shirts For Championships

Soduku Puzzle

code red - 13

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