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NEW YORKIMMIGRATIONCOALITIONCOV I D - 1 9 TOOLK I T JUNE 2 0 2 0
New Yorkers looking for the most updated information can text COVID or COVIDESP (for Spanish) to 692-
692 or call the New York State Department of Health’s Coronavirus hotline at 1-888-364-3065.
You can get care in NYC regardless of immigration status, health insurance coverage, or ability to pay. If
you need help getting medical care or testing for COVID-19, call 311.
All NYC schools will remain closed through the end of the school year, as Governor Cuomo has announced
NYC students are now expected to participate in remote learning.
Over 400 NYC school locations are serving free Grab and Go meals for ANYONE, Monday through Friday
from 7:30 a.m. until 1:30 p.m. and will have three meals available every day for ANY New Yorker. New
Yorkers can find the closest location serving meals here: https://www.opt-
osfns.org/schoolfoodny/meals/default.aspx.
Immigration Courts, ICE and USCIS updates: NYC Immigration Courts (Broadway and Federal Plaza) are
CLOSED until further notice. All ICE in-person check-ins are cancelled, but telephonic check-ins are still
happening. USCIS is closed, and all appointments are cancelled until at least April 1.
Immigrant households can fill out the Census online now. Census forms can be completed online:
https://my2020census.gov/ or by phone 844-330-2020.
Congress recently made major, temporary changes to Unemployment Insurance (UI) that provide UI to
individuals not previously eligible. If you are unemployed or furloughed without pay and a U.S. citizen, or a
noncitizen with work authorization, you can file a claim for UI through the NYS Dept of Labor website to see
if you qualify.
CONTENTS
PART I : NYIC CORONAVIRUS RESPONSE
A. HEALTH
B. IMMIGRATION
C. EDUCATION
D. SOCIAL SERVICES
E. CENSUS AND VOTING
F. LEGAL
G. KNOW YOUR RIGHTS
PART II : COMMUNITY RESOURCE LIST
NYIC : COVID - 19 RESOURCE TOOLKIT
3
PART I: NYIC CORONAVIRUS RESPONSEA. Health
Any New Yo rke r can ge t COVID -19 tes t i ng by ca l l i ng
311 i n New Yo rk Ci t y (o r www .nyc .gov/cov i d tes t ) o r
the New Yo rk S ta te COVID -19 ho t l i ne a t 888 -364 -
3065 anywhe re e lse i n New Yo rk S ta te . Anyone who
is l ow - i ncome can ge t f ree COVID -19 tes t i ng ,
eva lua t i on , and t rea tmen t i n New Yo rk S ta te ,
rega rd less of immig ra t i on s ta tus .
I f you a re i n New Yo rk Ci t y and f ee l i ng anx i ous ,
s t ressed o r ove rwhe lmed , connec t w i th t ra ined
counse lo r s a t NYC Wel l . You can a lso tex t "WELL"
to 65173 o r cha t on l ine a t
h t tps : / /nycwe l l .c i t yofnewyo rk .us/es/ . I f you a re
fee l ing anx i ous , s t ressed o r ove rwhe lmed and you
a re outs i de New Yo rk Ci t y , you can ca l l the New
Yo rk S ta te Depa r tmen t of Hea l th Co ronav i rus
Emo t i ona l Suppo r t Ho t l i ne a t 1 -844 -863 -9314 .
Al l New Yo rke r s shou l d cons i de r themse lves
po ten t i a l ly exposed to co ronav i rus . Tha t means tha t
eve ryone shou l d s tay home as much as poss i b l e ,
even i f they do no t have any symp toms of COVID -
19 . Whi le a t home , a l l New Yo rke r s shou l d se l f -
moni to r . Se l f -moni to r i ng means you check yourse l f
fo r f eve r and rema in a le r t fo r cough , sho r tness of
b rea th o r so re th roa t . I t is rea l ly impo r tan t tha t
peop le who have these symp toms s tay home and do
no t a t tend wo rk , schoo l , pub l i c even t s o r g roup
ga the r i ngs .
USCIS announced tha t rece iv i ng t rea tmen t o r
tes t i ng fo r co ronav i rus w i l l NOT be used i n any
future pub l i c cha rge ana lys is .
I nc iden t s of an t i -As i an o r an t i - immig ran t
d isc r im ina t i on can be repo r ted to 311 o r the New
Yo rk S ta te Ha te C r imes Task Fo rce ho t l i ne a t 1 -
888 -392 -3644 .
B. ImmigrationImmig ra t i on Cour t s (un t i l 6/12 ) : Al l non -de ta ined hea r i ngs a re cance l l ed . NYC non -
de ta ined Immig ra t i on Cour t s (B roadway and Fede ra l P laza ) a re OPEN FOR FIL ING ONLY
un t i l fur the r no t i ce . Va r i ck , Bu f f a lo , and Ba tav i a a re open fo r de ta ined hea r i ngs and
f i l i ngs . Cour t s a re expec ted to resume no rmal ope ra t i ons on 6/12 .
USCIS (un t i l 6/4 ) , a l l appo in tmen t s a re cance l l ed ( i nc ludes f i nge rp r i n t s and asy lum
in te rv i ews ) . USCIS of f i ces based out of Bu f f a lo w i l l reopen some func t i ons on 6/4 but
w i l l no t resume i n -pe r son appo in tmen t s a t tha t t ime . USCIS of f i ces based out of New
Yo rk Ci t y w i l l no t resume no rmal ope ra t i ons on 6/4 .
NYIC : COVID - 19 RESOURCE TOOLKIT
4
Al l NYC schoo ls a re c losed un t i l the end of the schoo l yea r . Ove r 400 NYC schoo l
loca t i ons a re se rv i ng G rab and Go mea ls fo r ANYONE , Monday to F r i day f rom 7 :30 a .m .
th rough 1 :30 p .m . No reg is t ra t i on , ID , o r documen ta t i on is requ i red to p ick up these
mea ls . Th ree mea ls a day w i l l be ava i l ab le pe r pe r son , and may be p icked up a t the same
t ime . No d in ing space is ava i l ab le , so mea ls mus t be ea ten of f p remises . To f i nd the
c loses t l oca t i on se rv i ng mea ls he re : h t tps : / /www .op t -
os fns .o rg/schoo l foodny/mea ls/defau l t .aspx Mea ls hubs w i l l con t i nue th roughout the
summe r .
The Depa r tmen t of Educa t i on has 57 “Reg iona l En r i chmen t Cen te r s” and ch i ldca re s i tes
open ac ross the c i t y fo r ch i ld ren of hea l thca re , eme rgency se rv i ces , and t rans i t
wo rke r s , as we l l as g roce ry s to re , pha rmacy , and food wo rke r s , i nc lud ing res tauran t ,
takeout and de l ive ry wo rke r s , REC & f eed ing s ta f f , res i den t i a l and comme rc ia l bu i l d ing
s ta f f , and o the r f ron t - l i ne wo rke r s , rega rd less of whe the r they go to pub l i c o r p r iva te
schoo l . They w i l l be open f rom 7 :30 a .m . to 6 p .m . fo r ch i ld ren i n 3 -K up to 12th g rade :
h t tps : / /www .schoo ls .nyc .gov/schoo l - l i f e/hea l th -and -we l lness/co ronav i rus -upda te .
Pa ren t s shou l d f i l l out th is survey to f i nd out i f they qua l i fy fo r ch i ldca re a t th is t ime :
h t tps : / /www .surveyg izmo .com/s3/5518161/REC -En ro l lmen t -Fo rm
NYC s tuden t s a re now expec ted to pa r t i c ipa te i n remo te l ea rn ing . The Depa r tmen t of
Educa t i on w i l l be mak ing tab le t s connec ted to the i n te rne t ava i l ab le to the
app rox ima te ly 300 ,000 s tuden t s tha t don ’ t curren t ly have access , p r i o r i t iz i ng s tuden t s
i n tempo ra ry hous i ng , spec ia l educa t i on s tuden t s , and Mu l t i l i ngua l Lea rne r s/Eng l ish
Language Lea rne r s .
Fami l i es w i thout compute r s , WiF i , o r w i th o the r techno log i ca l needs shou l d f i l l out th is
survey , wh ich is now of fe red i n 9 l anguages :
h t tps : / /co ronav i rus .schoo ls .nyc/Remo teLea rn ingDev i ces . P lease con tac t 718 -935 -5100
op t i on 5 o r your schoo l ’s p r i nc ipa l i f you have no t rece ived and/o r f i l l ed out the
techno logy survey .
Fami l i es o r advoca tes can ema i l D ’Von te G raham a t DG raham22@schoo ls .nyc .gov to
t roub leshoo t issues rega rd ing dev i ces reques ted w i th the s tuden t ’s name , da te of b i r th ,
and schoo l name (and the OSIS numbe r i f they have i t o r the name of the she l te r they
l ive i n i f app l i cab le ) .
The DOE has c rea ted a tech ambassado r s p rog ram to suppo r t f ami l i es need ing
techno log i ca l suppo r t s , f i l l out a suppo r t t i cke t i f you a re hav i ng techno log i ca l issues .
Mo re i n fo rma t i on about remo te l ea rn ing , mea ls , and o the r co re se rv i ces w i l l be made
ava i l ab le fo r f ami l i es a t www .schoo ls .nyc .gov/schoo l - l i f e/hea l th -and -
we l lness/co ronav i rus -upda te .
C. Education
ICE : Con tac t your l oca l of f i ce to f i nd out i f you need to appea r fo r a check - i n , but i n -
pe r son appea r to be cance l l ed . Bond of f i ce is c losed i n New Yo rk Ci t y , the c loses t is i n
Newa rk . Ba tav i a and Albany a re open .
Fede ra l Cour t s : Ci t izensh ip Oa th Ce remon ies cance l l ed .
Immig ra t i on enfo rcemen t i n commun i t i es con t i nues .
NYIC : COVID - 19 RESOURCE TOOLKIT
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DOE has re leased i t s g rad ing po l i cy . A l e t te r was sha red w i th f ami l i es and can a lso be
found he re : www .schoo ls .nyc .gov/ l ea rn -a t -home/chance l lo r -s -message - fo r - f ami l i es
Many adu l t educa t i on p rog rams a re s t i l l p rov i d ing remo te se rv i ces . P lease con tac t your
i nd iv i dua l p rog ram to f i nd out wha t suppo r t s a re be ing p rov i ded .
DOE has announced remo te summe r schoo l of fe r i ngs . The l a tes t l e t te r sen t to f ami l i es
on summe r schoo l of fe r i ngs can be found he re :
h t tps : / /www .schoo ls .nyc .gov/en ro l lmen t/summe r -schoo l -2020
Fo r e lemen ta ry and midd le schoo l s tuden t s who a re requ i red o r recommended to a t tend
summe r schoo l , the p rog ram w i l l s ta r t one week ea r l i e r and w i l l run f rom Monday , Ju ly
6 – Tuesday , Augus t 11 . The re is no change to the dura t i on o r s t ruc tu re of the p rog ram .
Fo r h igh schoo l s tuden t s who a re a t tend ing summe r schoo l , courses w i l l a lso s ta r t one
week ea r l i e r and w i l l run f rom Monday , Ju ly 6 – F r i day , Augus t 14 . The re is no change
to the dura t i on o r s t ruc tu re of th is p rog ram e i the r .
Fo r s tuden t s w i th 12 -mon th I nd iv i dua l ized Educa t i on P lan ( IEPs ) se rv i ces , the re w i l l be
no change to the ca lenda r . Our teache r s s ta r t on Wednesday , Ju ly 1 and s tuden t s a re
expec ted to pa r t i c ipa te f rom Thursday , Ju ly 2–Thursday , Augus t 13 .
P -EBT is a p rog ram fo r f ami l i es to buy food wh i l e s tuden t s a re l ea rn ing f rom home . I n
NYC , eve ry s i ng le pub l i c schoo l s tuden t rega rd less of i ncome o r immig ra t i on s ta tus w i l l
rece ive $420 . S tuden t s i n cha r te r and pa roch ia l schoo ls w i l l rece ive P -EBT i f the i r schoo l
pa r t i c ipa tes i n the f ede ra l schoo l lunch p rog ram . The re is no app l i ca t i on o r
documen ta t i on requ i red and i t does no t a f fec t e l i g ib i l i t y fo r o the r bene f i t s o r pub l i c
cha rge s ta tus .
Al l p rog rams run by the Depa r tmen t fo r the Ag ing a re c los i ng and cance l l i ng a l l
cong rega te mea ls , rec rea t i ona l , and educa t i ona l se rv i ces and ac t iv i t i es , e f fec t ive
immed ia te ly . Sen io r cen te r s w i l l ope ra te s t r i c t ly to de l ive r food to sen io r s . Cal l your l oca l
sen io r cen te r o r 212 -244 -6469 w i th ques t i ons .
I f you canno t l eave your home to ge t food , do no t have anyone who can b r i ng you food ,
and you a re no t ab le to use p r iva te de l ive ry op t i ons , you may be e l i g ib le to ge t mea ls
de l ive red d i rec t ly to your home . Go to nyc .gov/ge t food o r ca l l 311 and say "Ge t Food" fo r
i n fo rma t i on .
S ta te bene f i t app l i ca t i ons fo r food and ut i l i t i es , as we l l as o the r fo rms of eme rgency
ass is tance , a re now ava i l ab le on l ine , w i th no i n -pe r son appo in tmen t needed to qua l i fy .
Cong ress recen t ly made majo r , tempo ra ry changes to Unemploymen t I nsurance (UI ) tha t
p rov i de UI to i nd iv i dua ls no t p rev i ous ly e l i g ib le . I f you a re unemployed o r fur l oughed
w i thout pay and a U .S . c i t izen , o r a nonc i t izen w i th wo rk autho r iza t i on , you can f i l e a
c la im fo r UI th rough the NYS Dep t of Labo r webs i te to see i f you qua l i fy .
NYC smal l bus i ness owne r s can rece ive i n fo rma t i on on l oan and f i nanc ia l suppo r t
p rog rams by comple t i ng th is survey (Eng l ish ) : h t tps : / /www .surveymonkey .com/ r/N336ZYB
D. Social Services
NYIC : COVID - 19 RESOURCE TOOLKIT
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E. Census and VotingThe p r ima ry w i l l s t i l l occur on June 23 , 2020 .
Spec ia l e lec t i ons have been conve r ted i n to
p r ima r i es , w i th the u l t ima te w i nne r dec ided a t the
Novembe r Gene ra l Elec t i on on Novembe r 3 , 2020 .
Ea r ly vo t i ng is schedu l ed to beg in June 13 and run
th rough June 21 .
New Yo rk w i l l be mai l i ng pos tage -pa id absen tee
ba l lo t app l i ca t i ons to a l l vo te r s based on the
add ress a t wh ich you a re reg is te red . I f you w ish to
vo te by mai l , re tu rn the app l i ca t i on and you w i l l be
ma i l ed a ba l lo t . I f you do no t rece ive the absen tee
ba l lo t app l i ca t i on i n the mai l , app l i ca t i ons can be
down loaded on the s ta te Boa rd of Elec t i ons
webs i te . I f you l ive i n New Yo rk Ci t y , you can a lso
reques t a ba l lo t by ca l l i ng 1 -866 -VOTE -NYC (1 -
866 -868 -3692 ) .
Census fo rms can be comple ted on l ine :
h t tps : / /my2020census .gov/ o r by phone 844 -330 -
2020 . Fo r l anguage suppo r t comple t i ng the census :
h t tps : / /2020census .gov/en/ l anguages .h tml
The dead l ine fo r se l f response on l ine , by phone o r
by re tu rn ing the pape r ques t i onna i re has been
ex tended to Augus t 14 .
P lease v is i t New Yo rk Coun t s 2020 fo r Census
F requen t ly Asked Ques t i ons :
h t tps : / /newyo rkcoun t s2020 .o rg/census -1 -2 -3s/
NYIC : COVID - 19 RESOURCE TOOLKIT
7
F. Legal
As of Ap r i l 6 , 2020 , the Un i f i ed Cour t Sys tem imp lemen ted a “v i r tua l cour t” mode l i n a l l
t r i a l cour t s i n each of New Yo rk S ta te ’s coun t i es to add ress essen t i a l cour t ma t te r s .
New Yo rk S ta te w i l l ex tend the mo ra to r ium on ev i c t i ons fo r those f ac ing COVID - re la ted
ha rdsh ip un t i l Augus t 20 . The s ta te w i l l ban l a te f ees and missed paymen t f ees dur i ng
the ev i c t i on mo ra to r ium pe r i od . Ren te r s w i l l a lso be ab le to use the i r secur i t y depos i t as
a paymen t and repay the depos i t f ee ove r t ime .
Essen t i a l func t i ons tha t w i l l con t i nue i nc lude p roceed ings on l and lo rd l ockouts , se r i ous
hous i ng code v i o l a t i ons and repa i r o rde r s .
The Hous i ng Cour t s a re on ly hea r i ng eme rgency app l i ca t i ons whe re tenan t s have been
locked out o r ev i c ted f rom the i r apa r tmen t s and whe re se r i ous cond i t i ons have gone
un repa i red .
I f you a re a NYCHA o r Sec t i on 8 tenan t and have l os t i ncome i n your househo ld , you can
reques t a ren t reduc t i on by ca l l i ng NYCHA Cus tome r Con tac t Cen te r a t 718 -707 -7771
o r th rough the on l ine se l f -se rv i ce po r ta l . h t tps : / /www1 .nyc .gov/s i te/nycha/sec t i on -
8/se l f -se rv i ce .page
The Depa r tmen t of Co r rec t i ons has suspended i n -pe r son v is i ta t i on . Whi le the
suspens i on w i l l be tempo ra ry , the Depa r tmen t w i l l p rov i de commun ica t i on resources to
ind iv i dua ls to keep i n con tac t w i th the i r f ami ly and f r i ends dur i ng th is tempo ra ry
suspens i on .
NYIC : COVID - 19 RESOURCE TOOLKIT
8
G. Know Your RightsThe New Yo rk Immig ra t i on Coa l i t i on con t i nues to
rece ive i nqu i r i es , ques t i ons , and conce rns about
the r i gh t s of immig ran t s and membe r s of the
commun i t y . Many of these ques t i ons re la te to
engag ing w i th Immig ra t i on Cus toms Enfo rcemen t .
I n response , NYIC has des i gned a Know Your
R igh t s campa ign to p rov i de i n fo rma t i on and
resources to membe r s of our commun i t y , and the
p rov i de r s who se rve them .
If ICE Approaches You, Take Note of:
Whe re/When was the encoun te r w i th ICE?
How d id ICE of f i ce r s p resen t themse lves?
Did they p re tend to be po l i ce?
Refuse to i den t i fy themse lves?
Wha t d id the ICE agen t s say?
L ied to en te r the home , i n t im ida ted anyone , o r
used ve rba l/phys i ca l fo rce?
Was consen t g iven?
How d id they reac t , i f no consen t was g iven to
en te r/sea rch?
TO REPORT A RAID, CALL THEIMMIGRANT DEFENSE PROJECT (IDP):
212-725-6422
In Any Interact ion w ith Law orImmigrat ion Enforcement, The MostImportant Pract ices to Rememberare:
S tay ca lm
S tay s i l en t (don ’ t men t i on whe re you we re
bo rn o r how you en te red the US )
Reco rd de ta i ls and names
Do NOT run
Ask to speak to your l awye r befo re s i gn ing
any documen t s o r answe r i ng any ques t i ons
I f you do speak , do no t l i e .
Your home ca r r i es w i th i t spec ia l p ro tec t i ons
tha t pub l i c spaces do no t . Unde r s tand ing the
d i f f e rence be tween a pub l i c and p r iva te space
can he lp you nav i ga te s t ress fu l encoun te r s
w i th immig ra t i on enfo rcemen t a t your
doo r s tep , and po ten t i a l ly avo id ha rm .
NYIC : COVID - 19 RESOURCE TOOLKIT
9
PART II: COMMUNITY RESOURCE LIST
Access to Health
USCIS encourages a l l i nd iv i dua ls rega rd less
of immig ra t i on s ta tus who have COVID -19
symp toms ( f eve r , cough , sho r tness of b rea th )
to seek necessa ry medica l t rea tmen t o r
p reven ta t ive se rv i ces . Seek ing t rea tmen t o r
p reven ta t ive se rv i ces w i l l no t nega t ive ly
a f fec t you as pa r t of a future pub l i c cha rge
de te rmina t i on .
The pub l i c cha rge ru l e does no t res t r i c t
access to tes t i ng , sc reen ing , o r t rea tmen t of
commun icab le d iseases , i nc lud ing COVID -19 .
The ru l e does no t res t r i c t access to vacc ines
fo r ch i ld ren o r adu l t s to p reven t vacc ine -
p reven tab le d iseases .
The l is t of pub l i c bene f i t s cons i de red fo r
pub l i c cha rge i nc ludes mos t t ypes of
fede ra l ly funded Medica id , but does no t
i nc lude CHIP , o r S ta te , l oca l , o r t r i ba l pub l i c
hea l th ca re se rv i ces/ass is tance tha t a re no t
funded by f ede ra l Medica id .
I f a pe r son sub jec t to the pub l i c cha rge ru l e
l ives i n a mun ic ipa l i t y whe re soc ia l
d is tanc ing o r qua ran t i ne a re i n p lace , o r
the i r employe r , schoo l , o r un ive r s i t y has
vo lun ta r i ly shut down ope ra t i ons to p reven t
the sp read of COVID -19 , they may submi t a
s ta temen t w i th h is o r he r app l i ca t i on fo r
ad jus tmen t of s ta tus i n o rde r to exp la in how
these po l i c i es have a f fec ted them and USCIS
mus t cons i de r the s ta temen t i n the i r pub l i c
cha rge de te rmina t i on . Fo r mo re i n fo rma t i on
on the pub l i c cha rge ru l e , p lease ca l l the
New Ame r i cans Ho t l i ne 1 -800 -566 -7636 .
NYIC : COMMUNITY RESOURCE TOOLKIT
What is a Hate Cr ime?
Gove rno r Cuomo c rea ted the Ha te C r imes
Task fo rce to f i gh t the i nc rease i n repo r t s of
b ias -mo t iva ted th rea t s , ha rassmen t and
v i o l ence th roughout New Yo rk S ta te .
When ha te c r imes a re repo r ted a l l i n fo rma t i on
rega rd ing your expe r i ence , i den t i t y , and
o the r s rema ins conf iden t i a l .
10
A ha te c r ime is an of fense tha t is mo t iva ted by
b ias . A pe r son commi t s a ha te c r ime when one
of a spec i f i ed se t of c r imes is commi t ted
ta rge t i ng a v i c t im because of a pe rcep t i on o r
be l i e f about the i r race , co lo r , na t i ona l o r i g in ,
ances t ry , gende r , re l i g ion , re l i g ious p rac t i ce ,
age , d isab i l i t y o r sexua l o r i en ta t i on , o r when
such an ac t is commi t ted as a resu l t of tha t
t ype of pe rcep t i on o r be l i e f .
Hate Crimes
IF YOU SEE SOMETHING OR ARE A VICTIM OF A HATE CRIME REPORT IT TOTHE POLICE AND CALL THE DIVISION OF HUMAN RIGHTS
Call: 1-888-392-3644 or Text "HATE" to 81336
Pub l i c Advoca te
NY Dis t r i c t A t to rney Off i ce Ha te C r imes Uni t
Manha t tan 212 -335 -3100
h t tps : / /www .manha t tanda .o rg/v i c t im -
resources/ha te -c r imes/
B rook lyn 718 -250 -4949
h t tp : / /www .b rook lynda .o rg/ha te -c r imes -
bureau/
New Yo rk Ci t y Human Righ t s Commiss i on
718 -722 -3131
h t tp : / /www1 .nyc .gov/s i te/cch r/he lp/gene r
a l -pub l i c .page
Sa fe Ho r izon Vic t im Ass is tance
866 -689 -4357
212 -669 -7250
IN NYC: OUTSIDE NYC: Nassau Coun ty Dis t r i c t A t to rney
516 -571 -3505
nassauda .o rg
Nassau Coun ty Dis t r i c t A t to rney , Off i ce
o f Immig ran t Af fa i r s
516 -571 -7756
Nassau Coun ty Execut ive Laura Curran
516 -571 -3131
Su f fo lk Coun ty Dis t r i c t A t to rney
631 -853 -4161
su f fo lkcoun tyny .gov/da
Su f fo lk Coun ty Po l i ce Dep t , Ha te
C r imes Uni t
631 -852 -6323
Su f fo lk Coun ty Dep t of Mino r i ty Af fa i r s
631 -853 -4738
IF YOU NEED HELP WITH MEDICAL EXPENSES, BURIAL COSTS AND OTHEREXPENSES DUE TO THE VICTIMIZATION OF A CRIME, CALL THE NEW YORK
STATE OFFICE OF VICTIM SERVICES
Call: 1-800-247-8035 or Visit ovs.ny.gov/help-crime-victims
NYIC : COVID - 19 RESOURCE TOOLKIT
1 1
F i l e fo r unemploymen t
Employmen t P ro tec t i ons
Based on curren t ava i l ab le i n fo rma t i on ,
the Commiss i on cons i de r s ac tua l o r
pe rce ived i n fec t i on w i th COVID -19 to be
p ro tec ted as a d isab i l i t y unde r the New
Yo rk Ci t y Human R igh t s Law (NYCHRL ) .
Employe r s mus t no t d isc r im ina te aga ins t
o r ha rass employees w i th ac tua l o r
pe rce ived i n fec t i on w i th COVID -19 , o r
based on an ac tua l o r pe rce ived h is to ry
of such i n fec t i on .
Reasonab le accommoda t i ons : Employe r s
have an ongo ing duty to p rov i de
employees w i th accommoda t i ons fo r
d isab i l i t i es , i nc lud ing those re la ted to
COVID -19 , un less do ing so poses an
undue ha rdsh ip o r whe re the d isab i l i t y
p resen t s a d i rec t th rea t tha t canno t be
adequa te ly mi t i ga ted by a reasonab le
accommoda t i on .
Medica l no tes : Dur i ng the curren t
pandemic , i t may be imp rac t i cab le fo r
employees to ob ta in documen ta t i on f rom
a hea l thca re p rov i de r conf i rming the
need fo r a d isab i l i t y - re la ted o r
p regnancy - re la ted accommoda t i on . To
the ex ten t employe r s requ i re such
documen ta t i on i n o rde r to g ran t
reasonab le accommoda t i ons , the
Commiss i on recommends wa iv i ng those
requ i remen t s un t i l such t ime as the
employee can reasonab ly ob ta in
documen ta t i on .
Re tu rn ing to wo rk : Cons is ten t w i th
employe r s ’ need to take reasonab le
s teps to p ro tec t the hea l th and sa fe t y of
the i r bus i nesses , employe r s may requ i re
employees to p rov i de ev i dence of the i r
1 -888 -209 -8124
h t tps : / /www .ny .gov/se rv i ces/ge t -
unemploymen t -ass is tance
h t tps : / /www1 .nyc .gov/s i te/cch r/media/cov
i d19 .page
Economic Recovery: Phase 1
Reopening
Tes t i ng and assess i ng the r isk of a
d i rec t th rea t : As the EEOC has no ted ,
based on gu i dance f rom the CDC and
pub l i c hea l th autho r i t i es , the COVID -
19 pandemic qua l i f i es as a d i rec t
th rea t to hea l th i n the wo rkp lace and
employe r s a re pe rmi t ted to unde r take
med ica l examina t i ons , such as
tempe ra tu re tes t i ng , to conf i rm
whe the r a pa r t i cu l a r employee poses a
d i rec t th rea t to wo rkp lace hea l th .
Hous i ng P ro tec t i ons
Hous i ng p rov i de r s mus t no t ha rass o r
d isc r im ina te aga ins t res i den t s , k ick
them out , o r ask them to l eave the i r
apa r tmen t because of f ea r s o r s t i gma
a round COVID -19 . I t is a lso i l l ega l fo r
a hous i ng p rov i de r to ha rass o r
d isc r im ina te aga ins t a res i den t based
on the p resump t i on tha t they have
con t rac ted o r a re mo re l i ke ly to
con t rac t COVID -19 due to ac tua l o r
pe rce ived race , na t i ona l o r i g in ,
d isab i l i t y , o r ano the r p ro tec ted
s ta tus .
I f you a re f ac ing ha rassmen t and
d isc r im ina t i on by your l and lo rd ,
p lease con tac t the NYC Commiss i on
on Human R igh t s .Po l i c i es imp lemen ted
to ensure the sa fe t y and hea l th of
res i den t s , i nc lud ing , fo r example ,
l im i t i ng v is i to r s o r de l ive r i es , mus t
a l low fo r reasonab le accommoda t i ons
ab i l i t y to sa fe ly re tu rn to the wo rkp lace
a f te r recove r i ng f rom COVID -19 , and to
conf i rm tha t they a re no t con tag ious .
Tes t s mus t no t be admin is te red i n a
d isc r im ina to ry manne r , by , fo r
example , tes t i ng employees based on
the i r age , na t i ona l o r i g in , o r o the r
p ro tec ted s ta tus . I n add i t i on , a
de te rmina t i on tha t an employee poses
a d i rec t th rea t may no t be based on
specu l a t ive o r unfounded f ea r s ,
unsuppo r ted by curren t medica l
know l edge o r ob jec t ive ev i dence .
h t tps : / /www1 .nyc .gov/s i te/cch r/media/c
ov i d19 .page
NYIC : COVID - 19 RESOURCE TOOLKIT
12
When Bus i ness Reopens
Conduc t an employee hea l th sc reen ing
eve ryday . Wo rke r s shou l d s tay home i f
s i ck o r go home i f they become s i ck a t
wo rk .
Give wo rke r s f ree f ace cove r i ngs and
p rov i de rep lacemen t s . Wo rke r s mus t
s tay a t l eas t 6 f ee t f rom o the r s and
wea r a f ace cove r i ng o r mask i f they
a re l ess than 6 f ee t f rom o the r s .
P rov i de and main ta in hand hyg iene
s ta t i ons fo r pe r sonne l , i nc lud ing
handwash ing w i th soap , wa te r , and
pape r towe ls , as we l l as an a lcoho l -
based hand san i t ize r con ta in ing 60%
o r mo re a lcoho l fo r a reas whe re
handwash ing is no t f eas i b l e .
Regu l a r ly c lean sha red equ i pmen t and
f requen t ly touched sur f aces .
Pos t s i gns and put tape o r ma rke r s to
show peop le whe re to s tand .
Employe r s - Fo r mo re i n fo rma t i on ,
ca l l 888 -SBS4NYC (727 -4692 ) o r v is i t
nyc .gov/bus i ness .
Wo rke r s - Fo r mo re i n fo rma t i on , ca l l
311 and ask fo r the Wo rke r P ro tec t i on
Ho t l i ne o r v is i t nyc .gov/wo rke r s .
fo r peop le w i th d isab i l i t i es who may
requ i re a v is i to r to ass is t w i th bas i c
needs o r to ca r ry de l ive r i es to the i r doo r ,
ra the r than l eav i ng them i n the l obby .
h t tps : / / fo rwa rd .ny .gov/phase -one -
i ndus t r i es
NYIC : COVID - 19 RESOURCE TOOLKIT
13
Department of Education
Support and ServicesTechno logy Ha rdwa re
h t tps : / /www .schoo ls .nyc .gov/ l ea rn -a t -
home/ac t iv i t i es - fo r -s tuden t s/d ive r se -
l ea rn ing - fo r -spec ia l -
popu l a t i ons/ass is t ive - techno logy
Onl ine I ns t ruc t i on
Mea ls
Reg iona l En r i chmen t Cen te r s
h t tps : / /www .schoo ls .nyc .gov/schoo l -
l i f e/hea l th -and -we l lness/co ronav i rus -
upda te
h t tps : / /www .schoo ls .nyc .gov/ l ea rn -a t -
home/ techn ica l - too ls -and -
suppo r t/ remo te - l ea rn ing -po r ta l
h t tps : / /www .schoo ls .nyc .gov/ f reemea ls
The Depa r tmen t of Educa t i on has 57
“Reg iona l En r i chmen t Cen te r s” and
ch i ldca re s i tes open ac ross the c i t y fo r
ch i ld ren of hea l thca re , eme rgency
se rv i ces , and t rans i t wo rke r s , as we l l as
g roce ry s to re , pha rmacy , and food
wo rke r s , i nc lud ing res tauran t , takeout
and de l ive ry wo rke r s , REC & f eed ing
s ta f f , res i den t i a l and comme rc ia l
bu i l d ing s ta f f , and o the r f ron t - l i ne
wo rke r s , rega rd less of whe the r they go to
pub l i c o r p r iva te schoo l . They w i l l be
open f rom 7 :30 a .m . to 6 p .m . fo r
ch i ld ren i n 3 -K up to 12th g rade .
Census 2020Newyo rkcoun t s2020 .o rg
Food Bank of NYC
Food Bank of New Yo rk Ci t y has been
mon i to r i ng the deve lopmen t of COVID -
19 and tak ing p roac t ive s teps to p ro tec t
the New Yo rke r s who re ly on the i r
resources :
h t tps : / /www . foodbanknyc .o rg/cov i d -19/
Tax Preparation
Ask your tax p repa re r to f i l e an
ex tens i on fo r you ;
F i l e us i ng tax p rep sof twa re , such as
Turbo Tax , H&R Block .
The f ede ra l i ncome tax f i l i ng due da te has
automa t i ca l ly been ex tended f rom Ap r i l
15 , 2020 , to Ju ly 15 , 2020 . I f you need
mo re t ime to f i l e your tax re tu rns beyond
the Ju ly 15 dead l ine , cons i de r f i l i ng fo r
an ex tens i on .
To f i l e fo r an ex tens i on , you can :
Fo r mo re i n fo rma t i on , go to
nyc .gov/ taxp rep o r ca l l 311 and ask fo r
tax p repa ra t i on ass is tance .
National Domestic Violence
Hotline
Avo id ing pub l i c spaces and wo rk ing
remo te ly can he lp to reduce the sp read of
COVID -19 but fo r many surv ivo r s , s tay i ng
home may no t be the sa fes t op t i on .
Reach ing out fo r he lp and main ta in ing
soc ia l connec t i ons on l ine o r ove r the
phone is impo r tan t , i f i t is sa fe to do so .
Fo r any v i c t ims and surv ivo r s who need
suppo r t , you can ca l l 1 -800 -799 -7233 , o r
i f you ’ re unab le to speak sa fe ly , you can
log on to theho t l i ne .o rg o r tex t LOVEIS to
22522 . Al l peop le i n the Un i ted S ta tes ,
rega rd less of immig ra t i on o r c i t izensh ip
s ta tus , a re gua ran teed bas i c p ro tec t i ons
unde r bo th c iv i l and c r im ina l l aw .
NYS Office of Mental Health
The COVID -19 pandemic has l e f t many
New Yo rke r s f ee l i ng anx i ous and s t ressed .
The Emo t i ona l Suppo r t L ine p rov i des f ree
and conf iden t i a l suppo r t , he lp ing ca l l e r s
expe r i enc ing i nc reased anx i e t y due to the
co ronav i rus eme rgency . The Help L ine is
s ta f fed by vo lun tee r s , i nc lud ing men ta l
hea l th p rofess i ona ls , who have rece ived
t ra in ing i n c r is is counse l ing . OMH
Suppo r t L ine : 1 -844 -863 -9314 .
NYIC Resource Pageh t tps : / /www .ny i c .o rg/ resources -
t ra in ing/ resources/
NYIC : COVID - 19 RESOURCE TOOLKIT
14
New Yo rk S ta te Dep t . of Hea l th COVID -19
T racke r (Fea tu res S ta tew i de Up - to -Da te
S ta t is t i cs , Tab les , Maps and G raph ics ) :
www .ny .gov/cov i d -19t racke r
Coun t y l eve l da ta rega rd ing the numbe r of
COVID -19 tes t s pe r fo rmed s ta tew i de :
h t tps : / /da ta .ny .gov/
Dep t . of Consume r P ro tec t i on - Cal l to
Repo r t P r i ce Goug ing : 1 -800 -697 -1220 ,
518 -474 -8583
New Yo rk S ta te Dep t . of Hea l th 24 -Hour
Co ronav i rus Ho t l i ne : 1 -888 -364 -3065
New Yo rk S ta te Dep t . of Hea l th
Co ronav i rus
page : h t tps : / /www .hea l th .ny .gov/d iseases
/commun icab le/co ronav i rus/
S ign up fo r New Yo rk S ta te COVID -19
Ema i l Ale r t s :
h t tps : / /now .ny .gov/page/s/co ronav i rus -
upda tes
F i l e a Compla in t w i th the NYS Depa r tmen t
of Human R igh t s :
h t tps : / /dh r .ny .gov/compla in t# f i l e
New Yo rk S ta te Men ta l Hea l th Ho t l i ne : 1 -
844 -863 -9314 ( to schedu l e a f ree
appo in tmen t )
Off i ce of the A t to rney Gene ra l - Gu i dance
on Co ronav i rus Resources :
h t tps : / /ag .ny .gov/co ronav i rus
Week ly Hea l thca re P rov i de r Upda te
(Reco rded Web Confe rence ) :
h t tps : / /co ronav i rus .hea l th .ny .gov/week ly -
hea l thca re -p rov i de r -upda te
Re t i red Hea l th P rofess i ona l Survey/S ign
Up :
h t tps : / /apps .hea l th .ny .gov/pubpa l/bu i l de r
/survey/ re t i red -hea l th -p rofess i ona l
E -mai l add ress fo r NYC Off i ce of
Eme rgency Managemen t tha t hea l th
ca re p rov i de r s (PCP 's , FQHC 's and
o the r s ) can use fo r
supp l i es : Supp lyreques t@oem .nyc .gov
How Can You Help?
h t tps : / /co ronav i rus .hea l th .ny .gov/ge t -
i nvo lved -how -you -can -he lp
NYC is Dis t r i but i ng F ree Masks , l ea rn
mo re he re : nyc .gov/FaceCove r i ngs
Health Resources
Labor and Employment
COVID -19 S ick Leave App l i ca t i on
Dep t . of Labo r Compla in t P rocess
Re la ted to COVID -19
New Pa id Leave fo r COVID -19 :
I f you be l i eve an employe r is i n
v i o l a t i on of e i the r ex is t i ng l abo r l aws
o r recen t ly issued execut ive o rde r s you
can con tac t the NYS A t to rney Gene ra l ’s
Off i ce a t (212 ) 416 -
8700 o r Labo r .Bureau@ag .ny .gov
h t tps : / /pa id fami ly l eave .ny .gov/ i f -you -
a re -qua ran t i ned -yourse l f
h t tps : / / l abo r .ny .gov/wo rke rp ro tec t i on/
l abo r s tanda rds/co ronav i rus -
compla in t s .sh tm
h t tps : / /pa id fami ly l eave .ny .gov/cov i d19
F ree on l ine wo rk fo rce deve lopmen t and
p rofess i ona l Eng l ish l anguage l ea rn ing
p rog ram fo r immig ran t women .
NYC Comp t ro l l e r COVID -19 Resources :
Lega l , Immig ra t i on and o the r se rv i ces
h t tp : / /www .nywomen immig ran t s .o rg/ws
w l/
h t tps : / /comp t ro l l e r .nyc .gov/se rv i ces/ f
o r - the -pub l i c/cov i d -
resources/ immig ran t - resources/
NYIC : COVID - 19 RESOURCE TOOLKIT
15
Fa i r Fa res NYC is a Ci t y Counc i l p rog ram
to he lp l ow - i ncome New Yo rke r s . Us i ng
the Fa i r Fa res NYC Me t roCa rd ,
pa r t i c ipa t i ng New Yo rk Ci t y res i den t s
rece ive a 50% d iscoun t on subway and
e l i g ib le bus f a res . Pay -Pe r -R ide , 7 -Day
(Week ly ) and 30 -Day (Mon th ly ) Unl im i ted
R ide op t i ons a re a l l ava i l ab le .
h t tps : / /www1 .nyc .gov/s i te/ f a i r f a res/ i nd
ex .page
To add ress the unp receden ted impac t of
the COVID -19 Pandemic , DSS/HRA issued
an eme rgency ru l e to i nc rease the bur i a l
ass is tance a l lowance f rom $900 to
$1 ,700 and i nc rease the cap on bur i a l
cos t s f rom $1 ,700 to $3 ,400 .
App l i ca t i ons rece ived on o r a f te r Ma rch
12 , 2020 w i l l be cons i de red fo r the
inc reased a l lowance . Al l app l i ca t i ons
rece ived w i l l be rev i ewed rega rd less of
immig ra t i on s ta tus . 929 -252 -7731
h t tps : / /www1 .nyc .gov/s i te/h ra/he lp/bur i
a l -ass is tance .page
SBA Disas te r Loans I n fo (Empi re S ta te
Deve lopmen t L ink ) :
SBA Disas te r Loans I n fo (Fede ra l
Gove rnmen t L ink ) :
Empi re S ta te Deve lopmen t (ESD ) FAQ
fo r bus i nesses rega rd ing S ta te
regu l a t i ons and gene ra l gu i dance re la ted
to the co ronav i rus .
h t tps : / /esd .ny .gov/nove l -co ronav i rus -
f aq -bus i nesses
I f your ques t i on is no t answe red the re ,
p lease con tac t ESD a t our webs i te
a t : h t tps : / /esd .ny .gov/cov i d -19 -he lp
ESD COVID -19 Re la ted Resources
Co ronav i rus (COVID -19 ) : Sma l l Bus i ness
Gu i dance & Loan Resources Economic
In jury Disas te r Loan P rog ram
Gu i dance fo r De te rmin ing Whe the r a
Bus i ness En te rp r ise is Sub jec t to a
Wo rk fo rce Reduc t i on Unde r Execut ive
O rde r 202 .6
Ded ica ted Empi re S ta te Deve lopmen t
wa ive r ema i l add ress :
COVID19Bus i nessWaive r@ESD .ny .gov
h t tps : / /esd .ny .gov/ resource -gu i de -cov i d -
19 -sba -d isas te r - l oans
h t tps : / /www .sba .gov/page/co ronav i rus -
cov i d -19 -smal l -bus i ness -gu i dance - l oan -
resources
h t tps : / /esd .ny .gov/esd -cov i d -19 - re la ted -
resources
h t tps : / /d isas te r l oan .sba .gov/e la/
h t tps : / /esd .ny .gov/gu i dance -execut ive -
o rde r -2026
Bus i nesses i n te res ted i n se l l i ng p roduc t s
to the s ta te shou l d con tac t S imon ida
Subo t i c a t 646 - 522 -8477 o r
cov i d19supp l i es@exec .ny .gov
Businesses and Employers
Social Services Resources
Bus i nesses i n te res ted i n rece iv i ng s ta te
fund ing to manu f ac tu re PPE p roduc t s
shou l d con tac t E r i c Ge r t l e r a t the
Empi re S ta te Deve lopmen t Off i ce
a t 212 -803 -
3100 o r COVID19supp l i es@esd .ny .gov
P rocuremen t Oppo r tun i t y Fo rm :
To make a dona t i on ( i nc lud ing essen t i a l
goods , se rv i ces , and/o r spaces ) p lease
v is i t :
h t tps : / /www .gove rno r .ny .gov/con ten t/p
rocuremen t - fo rm
h t tps : / /apps .hea l th .ny .gov/pubpa l/bu i l
de r/survey/nys -cov i d19 - t rack ing -of fe r s