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  • 7/27/2019 CNCS Western Regional Conference City Year Slides

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    Effective Training

    Continuum: City Year

    Denver Model

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    Building Capacity in VolunteersUsing Data to Inform Volunteer Training

    City Year Denver trains over 80 volunteers and staff each year to address

    needs related to attendance, behavior, and course performance in Denvers

    highest needs schools.

    We use consistent volunteer evaluation of training, evidence of serviceimplementation, and assessment of student progress to determine the value

    of training, and then redesign to meet immediate learning needs. This

    continuum is relevant to volunteer training in any context. Hear from current

    Managers of School Service and Training Directors about how they use data to

    inform training design and then apply our training continuum to your own

    programming.

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    Agenda

    Overview of City Year by Executive Director Jeff Park

    Get to Know You (and Your Data) Activity

    Training Continuum Components

    Create Your Own Training Continuum

    Share Out

    Close

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    Session Objectives

    To understand how City Year uses data to

    quickly increase the capacity of volunteers to

    meet impact goals

    To develop an actionplan to apply the City

    Year training and evaluation model to

    participants own programming and service

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    Introduction

    Jeff Park

    Executive Director

    City Year Denver

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    Potential Video

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    24 LOCATIONS

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    50%of the countrys dropouts come from only12%of the high schools

    Source: Robert Balfanz and Liza Herzog, Center for Social Organization of Schools at Johns Hopkins University. Unfilled Prom ise: The Dimensions and Characteristics of

    Philadelphias Dropout Crisis , 2000-2005, Ruth Curran Neild, Ph.D and Robert Balfanz, Ph.D

    The Problem isConcentrated

    Research-based interventions for these indicators can help students get

    back on track and increase the nations graduation p ipeline

    Impacting the nations dropout crisis

    Likely Dropouts

    Can be Identified

    There are three off-track indicators that can

    identify likely dropouts as early as 6thgrade:

    PoorAttendance, Disruptive Behavior, CourseFailure in Math/English

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    Supporting Effective Teaching & LearningDifferentiate Instruction

    Tier 1: Support whole school

    prevention and help to differentiateinstruction in the classroom

    Tier 2: Provide targeted support to10-

    15 off-track students

    Tier 3: Identify and refer highest-need

    students for professional support

    Expand Adult Supports for Students

    Provide low-cost, high yield

    approach to increasing adult :student ratio in the school

    Extend learning from before and

    after school and bridge in-class to

    out-of-class time

    Utilize comprehensive whole school

    and targeted support model

    Add full-time, supervised team of

    adults

    Enhance Coordination of

    Student Supports

    Collaborate with content

    coaches, teachers,

    administrators and student

    support specialists

    Enhance outreach to parents

    and families

    Strengthen School Climate

    Enhance whole school behavior and

    attendance initiatives

    Provide near-peer mentoring and role

    modeling

    Infuse school with diverse teams of

    idealistic corps members serving

    throughout the learning day

    Empower Data-Driven Interventions

    Use Early Warning Indicator data to

    identify off-track students

    Coordinated intervention strategies

    to get the right intervention to the

    right students at the right time

    SUPPORTING

    TEACHING AND

    LEARNING

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    City Year uses an experiential learning model to prepare corps members to lead our

    educational interventions in schools, incorporating direct training, in-service observation

    and coaching, guided reflection and frequent performance assessment and review.

    Training topics include: Data-driven instructional planning and development

    Building school and class culture

    Math and literacy content and intervention strategies

    Youth development and learning theory

    Developing positive, supportive relationships with youth to boost achievement

    Social make up of local communities

    Engaging parents and families

    Building the self-identity of corps members as life long learners, youth developers, and civic leaders

    September October FebruaryJanuaryDecemberNovember March April May June

    Four Week

    Basic Training

    Academy

    With Integrated

    District/School

    Practicum

    Weekly

    Leadership Development Days

    Three DayAdvanced Training Academy

    Trainers:

    City Year Training Staff

    School Staff

    District PD Partners

    External Experts

    Weekly

    Leadership Development Days

    Two Week

    National

    Staff Training

    Corps Member Training & Support

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    A Snapshot of One City Year School

    City Year in Action at Denvers North High School

    (external video)

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    Introduction Activity:

    Table group discussion:

    What organization are you from and what is your role?

    What are your current practices using data (qualitative and/or

    quantitative) to create and revise training of volunteers?

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    City Years Training Loop Model

    Corps members submit evaluation ofeffectiveness of training

    Corps members inform observer ofplan for session to be observed

    Staff conducts observations

    Staff meets with corps member tooffer feedback on observation

    Staff and corps member createfollow-up steps for improvement

    A second observation gaugesprogress

    Student data is collected

    Use data to reflect on trainingeffectiveness in these groups:

    Program Manager meetings

    Training committee

    Site Instructional Leadership

    Team

    Corps members fill out training

    note-catcher

    Corps members plan with

    partner teacher(s)

    Corps members seek help fromteam leaders and programmanagers

    Corps members complete

    session plan

    Corps members use pre-formed

    strategies for in-class and pull-out student support

    Trainers, Site Instructional

    Leadership Team, and Training

    Committee (comprised of corpsmembers) collaborate to design

    training

    Trainers design follow-up session

    to each training (timed twoweeks later) to gauge success

    and provide specific help needed

    Designers re-design futuretraining based on data andreflection as described in this

    continuumTraining Implementation

    Evaluation,Observation,

    and ImpactAssessment

    Reflection,Analysis, and

    Training Re-Design

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    Training->Implementation Tools

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    Training->Implementation Tools

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    Training->

    Implementation

    Tools

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    Implementation & Observation Template

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    Review Data

    Prior

    Year ELA

    Current

    Year

    SRI 1st

    Quarter

    SRI 2nd

    Quarter

    SRI 3rd

    Quarter

    SRI 4th

    Quarter Semester 1 Literacy Semester 2 Literacy ELA Interim Benchmark Tests

    Student NameCourse

    GradeQ1 Grade S1 Grade

    Jan

    Grade

    March

    GradeS2 Grade

    Main

    idea and

    author

    approach

    (Rea.

    Mia)

    Supportin

    g Details

    (Rea. SD)

    Generaliz

    ations

    And

    Conclusio

    ns

    (REA.GC)

    Cause/Eff

    ect (Rea.

    SCC)

    Topic

    Develop

    ment

    Terms of

    purpose

    and focus

    (ENG. TD)

    Main

    idea and

    author

    approach

    (Rea.

    Mia)

    Supportin

    g Details

    (Rea. SD)

    Generaliz

    ations

    And

    Conclusio

    ns

    (REA.GC)

    Cause/Eff

    ect (Rea.

    SCC)

    Topic

    Develop

    ment

    Terms of

    purpose

    and focus

    (ENG. TD)

    Beginning

    of Year

    Middle of

    YearEnd of Year

    Student Name C+ D C c C+ 799 799 n/a 60% (D) 60% (D) 70% (C) 70% (C) 60% (D) 70% (C) 70% (C) 70% (C) 70% (C) N/aPartially

    ProficientProficient Proficient

    Student Name C C C D C- 962 962 n/a 0% (F) 80%(B) 70%(C) 80%(B) 60% (D) 60% (D) 60% (D) 66%(D) 72%(C-) 60% (D)Not

    Proficient

    Partially

    ProficientProficient

    Student Name C+ C+ B- b- B874(upda

    ted)874 n/a 0%(F) 80%(B) 70%(C) 80%(B) 80%(B) 60% (D) 80%(B) 77%(C) 83%(B) 80%(B)

    Not

    Proficient

    Not

    Proficient

    Partially

    Proficient

    Student Name C C C B- B- 919 496 n/a 70% (C) 75% (C) 60% (D) 60% (D) 70%(C) 80%(B) 80%(B) 80%(B) 80%(B-) 80%(B)Not

    Proficient

    Partially

    ProficientProficient

    Student Name C+ C+ D d B- 856 856 n/a 0%(F) 75%(C) 70%(C) 80%(B) 75%(C) 60% (D) 80%(B) 80%(B) 60%(D) 60%(D)Partially

    Proficient

    Partially

    Proficient

    Partially

    Proficient

    Student Name C C C- D C-862(upda

    ted)862 n/a 0%(F) 80%(B) 70%(C) 80%(B) 75%(C) 60% (D) 60% (D) 67%(D) 76(C+) 60% (D)

    Not

    Proficient

    Partially

    ProficientProficient

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    Re-Design Training

    Use data to reflect on efficacy of training

    Trainers design follow-up session to each

    training Designers re-design future training

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    Create Your Own Training Continuum

    How are you collectingquantitative/qualitativedata on training, volunteerperformance, and impacton those served?

    How are you analyzing andreflecting onquantitative/qualitativedata to inform re-design?

    What tools and supports

    do your volunteers needin order to implementtraining with fidelity?

    What is your process for

    designing and re-designingtraining responding toneeds of volunteers?

    Training Implementation

    Evaluation,

    Observation,

    and ImpactAssessment

    Reflection,

    Analysis, and

    Training Re-Design

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    Share Out

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    Thank You!

    City Year DenverRachel BalkcomDirector of Program and Service

    303-856-4869

    [email protected]