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C.P. Seven Eleven Public Company Limited
Investor Presentation : 2003 Results
February 27, 2004
Company Highlights
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Share Capital Information
Price : Bt 66.50 per share Hi/Low : Bt 70/51 per share
Average turnover : Bt 132 million
No. of shares : 440 million (par Bt 5)
Market capitalization : Bt 29,260 million (USD 743 million)*
Major shareholders : CP Group 46.40%
AIA 9.09%
GIC 8.52%
Foreign room available : 49.8 million shares (11.13% of total shares)
First SET trade date : October 14, 2003Source: Stock Exchange of Thailand
As of February 24, 2004
*Exchange rate Bt39.4/USD
4
Group Structure
Shanghai Lotus
Supermarket
Chain Store
(SLS)
CounterService
(CS)
C.P. Retailing &Marketing
(CPRAM)
Retailink(Thailand)
(RTL)
Thai SmartCard
(TSC)
Gosoft(Thailand)
MAM Heart
Yangtze
Supermarket
Investment (YSI)
Ek Chor
Distribution
Co.,Ltd. Shanghai
(ECD)
Thailand
Other
countries
People
Republic
of China
49% 100%51%
54%45%
99.99% 97.76% 99.99%
100%
1%
China Retail
Fund (CRF)
Local
Partners
33.24% 99.99% 99.99%
Lotus Distribution
Investment (LDI)
DynamicManagement
(DM)
99.99%
As at December 31, 2003
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Convenience Store Business : 7-Eleven Thailand
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Competitive Advantages
Dominant 7-Eleven brand image
Strong supports by Licensor & CP Group
Extensive nationwide store network in prime locations (both stand
alone & with PTT gas station)
Advanced distribution center and IT system
Inclusive experienced management team Full integration of value-added retail services
Bill payment service from Counter Service
Retail maintenance service from Retaillink (Thailand)
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Store Network
Stores Breakdown
Sub-area
5%
Franchise
28%
Corporate
67%
Upcountry
57%
Bangkok
43%
PTT
8%
Non PTT
92%
As at December 31, 2003
818 913 1,022
9041,129
1,375
0
500
1,000
1,500
2,000
2,500
3,000
2001 2002 2003
Stores
Bangkok Upcountry
Ample room for growth in both Bangkok and
provincial area Open in gas station as diversified growth
opportunity
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Customer Base
1.60
1.912.06
0.0
0.5
1.0
1.5
2.0
2.5
2001 2002 2003
Million
visitors
Average No. of Customers per Day
Spending per Visit
40.0
46.0
52.0
10.0
20.0
30.0
40.0
50.0
2001 2002 2003
Baht
980983
977
950.0
960.0
970.0
980.0
990.0
1,000.0
2001 2002 2003
visitors
Average No. of Customers per Branch per Day
More than 2 million buyers each day Broad and distributed customer base makes
CP7-11 naturally diversified
Upward trend of spending per visit reflects
ability to match customers need
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Product Mix & Margin
25.9% 26.1% 26.3%
10%
15%
20%
25%
30%
2001 2002 2003
%
Foods Margin (%) Non-Foods Margin (%)
21.1%
17.8%15.8%
10%
15%
20%
25%
30%
2001 2002 2003
%
Product mix by sales
24.4%22.8%
21.4%
25.0% 25.6% 26.1%
10%
15%
20%
25%
30%
2001 2002 2003
%
Total Total (Excl. T&E)
Gross Margin (%)
Non Foods
47%
Foods
53%
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Sales & Inventory
Inventory Day
24.6 25.327.1
0
10
20
30
40
2001 2002 2003
Day
39,25345,175
50,395
0
10,000
20,000
30,000
40,000
50,000
60,000
2001 2002 2003
Baht
Average Sales/Store/Day
39,85346,175
51,550
0
10,000
20,000
30,000
40,000
50,000
60,000
2001 2002 2003
Baht
Same Store Sales/Store/Day
23,129
31,537
41,891
0
10,000
20,000
30,000
40,000
50,000
2001 2002 2003
Million Baht
Total Convenience Store Revenue
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Future Plan
Total Capex in Convenience Business for 2004 320 stores expansion Bt900 million
250 stores renovation Bt150 million
Store assortment system Bt165 million
New distribution center Bt835 million
New vocational school Bt200 million
CPRAM frozen foods Bt250 million
Total Bt2,500 million
Supercenter Business : Lotus Shanghai
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Business Overview
SLS geographical coverage includes 2 cities (Shanghai andChongqing) and 7 provinces along Yangtze River
Dominant Share strategy: open many stores as clusters inany single city in order to achieve economy of scale
As at December 31, 2003, we are the leader in Shanghaiwith 10 Lotus stores. Other 3 stores are located inHangzhou, Nanjing and Wu Xi.
Location / Store opening criteria:
Highly populated area
Reachable by mass transit system
Catchment area of 3-5 kilometers
Breakeven in 1-2 years
Two prototypes: Big format sales area of 12,000 - 15,000sq.m. and small format 7,500 - 9,000 sq.m.
Our expansion strategy is to lease instead of build newstores. Investment per new store is around RMB 40-60 mm.
10 Lotus
Supercenters
1 Lotus
Supercenter
2 Lotus
Supercenters
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Lotus Strategy
Every Day Low Price (EDLP)
Dominant share strategy
Economy of scale in distribution, purchasing, information and
management
Product differentiation
Exclusive brand from CP Group
Advanced distribution center and information technology
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Key Operating Highlights
Inventory Day
29.5 30.7
0
10
20
30
40
2002 2003
Day
Average Sales/Store/Day
9,038
12,71216,857
0
3,000
6,000
9,000
12,000
15,000
2001 2002 2003
Bt mn
Total Supercenter Store Revenue
1,067
855 821
0
200
400
600
800
1,000
1,200
2001 2002 2003
'000 RMB
Combination of factors contributing to sales/store/day trend:
Sales of new stores not yet fully recognized
Competition in the area
Change of town plan
Product price deflation
-2.6%-3.0%
-1.5%-0.8% -1.3%
-4.0%
-3.0%
-2.0%
-1.0%
0.0%
1998 1999 2000 2001 2002 2003
China RPI
(%Y-o-Y)
Source: World Bank / ADB
No. of Stores 6 10 13
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Key Operating Highlights (Cont.)
Spending per visit
79.0
69.0 69.0
40.0
50.0
60.0
70.0
80.0
90.0
2001 2002 2003
RMB
12,988
11,691 11,946
7,500
9,000
10,500
12,000
13,500
15,000
2001 2002 2003
visitors
Ave. No. of Customers per Branch per Day
Product Sales Mix
Hardline
21%
Apparel
11%
Dry
Grocery
49%Fresh
Foods
19%
Gross Margin
19.5%
6.9%
12.4%
28.6%
10.1%
13.4%
30.2%
8.1%
19.3%
11.3%
0%
5%
10%
15%
20%
25%
30%
Fresh Foods Dry Grocery Apparel Hardline Total
%
2002 2003
Hardline
22%
Apparel
12%
Dry
Grocery
48%
Fresh
Foods
18%
2002 2003
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Financial Highlights
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Contributions from All Businesses
Contribution to Operating Profit
Contribution to Sales and Service Revenues
Convenience
store
business
69%
Supercenter
business
29%
Other
businesses
2%
Other
businesses
9%
Supercenter
business
10%
Convenience
store
business
81%
2002 Total Sales and service revenues = Baht 43,765 million
2002 Total Operating Profit = Baht 1,342 million
Other
businesses
2%
Supercenter
business
29%
Convenience
store
business
69%
2003 Total Sales and service revenues = Baht 58,382 million
2003Total Operating Profit = Baht 1,972 million
Other
businesses
11%
Supercenter
business
11%
Convenience
store
business
78%
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Consolidated Performance
Net Profit & Net Margin
9641,339
925
2.2%
2.1%
2.8%
0
500
1,000
1,500
2001 2002 2003
Bt mm
0.0%
1.0%
2.0%
3.0%
%
Net Income Net Margin
Total Operating Revenue
45,843
60,993
33,0942.20%2.1%
2.8%
0
10,000
20,000
30,000
40,000
50,000
2001 2002 2003
Bt mm
0.0%
1.0%
2.0%
3.0%
Gross Profit & Gross Margin
6,260
8,927
11,562
19.4%
18.9%
18.8%
0
2,000
4,000
6,000
8,000
10,000
2001 2002 2003
Bt mm
4%
8%
12%
16%
20%
24%
%
Tota l SG&A % o f to ta l revenues
SG&A Expenses
5,886
10,923
8,184
18.7% 18.7%18.7%
0
2,000
4,000
6,000
8,000
10,000
2001 2002 2003
Bt mm
0.0%
5.0%
10.0%
15.0%
20.0%
%
Gross Profit Gross Margin
Note: Exclude interest income and extraordinary items
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Key Financial Ratios
2,406
3,039
2,194
5.0%5.2%
6.6%
0
600
1,200
1,800
2,400
3,000
3,600
4,200
2001 2002 2003
Bt mm
0.0%
2.0%
4.0%
6.0%
8.0%
%
EBITDA EBITDA Margin
EBITDA & EBITDA Margin
6.1%
7.1% 6.9%
0.0%
2.0%
4.0%
6.0%
8.0%
2001 2002 2003
%
Return on Average Asset (ROAA)
17.7%15.8%
18.8%
0.0%
5.0%
10.0%
15.0%
20.0%
25.0%
2001 2002 2003
%
Return on Equity (ROAE)Total Debt to Equity Ratios
Note: Exclude interest income and extraordinary items
1.5X1.7X
1.4X
0.0
0.5
1.0
1.5
2.0
2001 2002 2003
%