Strategic ProjectsCasos de éxito

Edward Sandoval /

Fernando Calvo /

M.A. González

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Experts, advisors, thinkers, doers, partners and services…

all dedicated to helping you get the most out of your Salesforce

150k+Customers

4000+People

500+Architects

60k+Certifications

ImitatedBy many

Cloud ServicesAchieve business value, faster.

Standard Success Plans

Premier Success Plans

Add-Ons

Mission Critical

Support

Strategic

Projects

+

Practices

Innovation and

Transformation

Center

Advisory

ServicesAccelerators

Sale

sfo

rce

Univ

ers

ity

Where We Sit In The Cloud Services PortfolioHelping you architect, adopt, and optimize your Salesforce solutions

Strategic

Projects

+

Practices

Packaged Offerings

/ Prebuilt

Frameworks

Hundreds of use

cases covering

levels of complexity

Accelerated User

Adoption programs

Faster time

to market

ÄKTA

Service Cloud

Community Cloud

Wave + Heroku

Mobile

Marketing Cloud

Platform Success

7 Specialty Practice

teams work as one

400+ Certified

Consultants

Global Team

Strong industry

expertise

Average CSAT : 9.1

Partner with Product

teams and R&D

Most Certified

Consultants

Certified User

Experience

architects

World-class interface

designers

Integrated mobile

solutions across all

devices

Customer

Experience First

Who We AreHighly specialized expert consultants focusing on strategic, custom scoped projects

Salesforce

Strategic

Projects

(Prime)

System

Integrator

System

Integrator

(Prime)

Salesforce

Strategic

Projects

System

Integrator

Customer

System

Integrator

Customer

Advisory Services (PA / BTA)

Project 1 Project 2

Project 3Project 4

Customer

(OnBoarding)Customer System Integrator

Customer

Project N

Innovation and Transformation Center

Engagement ModelsDifferent Models for every customer / Program

…

Salesforce Lifecycle

Your Success is our objectiveUse Cloud Services to….

Guarantee

Success

in complex

enviroments

Resolve

issues

before

they exist

Benefit from Certification

In all ProductsIncorporate deep experience

in Salesforce A proven Success

Methodology

Align with

Business Reqs and

Users

Use

Governance Best Practices

Mahou

MahouMahou San Miguel (MSM) is the leading beer, water and refreshments brewing company in Spain. It is a privately-owned business operating in over 50 countries around the world.

Mahou San Miguel (MSM) operates 10+ branded websites where consumer register with MSM Brands and participate on marketing campaigns, redeem promo codes, gain loyalty points etc

Mahou Branded sites

DEMO

Mahou Brands at-a-glance

Mahou Promo Codes

Mahou & Salesforce Cloud Services

Analytics Challenges• Understand consumer activity on branded sites.

• Increase brand loyalty

• Track campaign performance

Results

• SF partner delivered integration and framework to bring

website data into SF

• SF Services worked with the customer on analystics

requirements and derive best value from Wave

• Fast Time to value: Full implementation in 8 weeks

• 10 Wave dashboards covering• Brand analsyis

• Consumer activity on branded sites.

• Socio-demographic analysis

• Perfect CSAT

General ElectricPowering the Sales Engine with Wave

GE Grid Solutions

Grid Solutions equips 90 percent of power utilities worldwide. With more than 20,000 employees in

approximately 80 countries, Grid Solutions has created a new global power and technology

services leader with an unmatched set of offerings for its combined customer base.

Sales Pipeline TrendingA healthy business?…How solid is the pipeline?

DEMOSales Pipeline Trending (Sandbox)

White space analysis

Customer Insights

GE & Salesforce Cloud Services

Analytics challenges• Advanced Sales Pipeline Management

• White space analysis for strategic accounts

• Sales Forecast Management

• Customer Insights at a glance

Results

• Time to value. Full implementation in 8 weeks.

• 20+ Sales operations leaders trained. Many are starting to

create their own dashboards

• Internal GE Salesforce team learnt on the job and is supporting

the roll out and driving further use cases (Chatter stats,

Expense Management)

Appendix

Strategic Projects Team in Spain

thank y u