cloud-monitor 2016 (english version)

Cloud Monitor 2016Cloud Computing in Germany – Status Quo and Outlook

In collaboration withBitkom Research

—May 12th 2016

2© 2016 KPMG AG Wirtschaftsprüfungsgesellschaft, a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. The name KPMG and the logo are registered trademarks of KPMG International.

Content

1 Definition of Terms

2 Main Points at a Glance

3 Use of Cloud Computing

4 Use of Public Cloud Computing

5 Demands on Cloud Providers

6 Data Security and Compliance

7 Conclusion and Outlook


Definition of Public Cloud- and Hybrid Cloud ComputingDefinition of Terms

In public cloud computing, IT and telecommunications resources are retrieved via the public Internet by an external service provider. In this model, many customers share one virtual infrastructure. While data and applications are logically separated by virtualization technology, they are all stored on the same physical machines.

Hybrid cloud computing is the combination of traditional IT services, private clouds, and public clouds.


Distinction of Service Models in Cloud ComputingDefinition of Terms

SaaSSoftware as a

Service

IaaSInfrastructure as a

Service

PaaSPlatform as a

Service

BPaaSBusiness Process

as a Service


Main Points at a Glance— This year the total number of cloud users increased to 54%, up from 44 % in the

previous year. For the first time more than half of German companies have deployed cloud solutions.

— The spread of private cloud solutions is stagnating: 38% of companies count on private cloud computing. Hybrid cloud computing has barely been deployed yet.

— Compared to the previous year, the share of public cloud users increased considerably from 16% to 26% this year. The increase of cloud users is mainly a result of the growing spread of public cloud computing.

— Concerns about data security and compliance as well as internal resistance are the main hurdles for the introduction of cloud solutions.

— High standards of data security and compliance are attributed to Deutsche Telekom, IBM, T-Systems and Microsoft.

— As observed the year before, customers prefer cloud providers with data centers and headquarters located in Germany. The ability to integrate solutions into existing infrastructure is also particularly important.

— More than half of all companies are concerned about endangering their adherence to compliance requirements by using cloud services.


For the first time the majority of companies uses cloud services

Use of Cloud Computing

To what extent does your company already use cloud computing or discuss its deployment?

54

44

40

37

38

39

36

34

26

16

15

10

18

24

29

29

20

29

32

29

19

8

9

11

28

32

31

34

42

32

32

37

56

76

76

79

0

2015

2014

2013

2012

2015

2014

2013

2012

2015

2014

2013

2012

Cloud Computing

Private Cloud Computing

Public Cloud Computing

Number (weighted) of companies in percent, n = 457/458/403/436/411

User Planer and debater Not planned Not aware of


Anteil (gewichtet) in Prozent der Unternehmen, n = 457

Use of Public Cloud Computing

One out of four companies uses public cloud services

To what extent does your company already use public cloud computing?

26

26

22

36

34

19

18

21

12

9

55

56

57

52

57

All

20-99 employees

100-499 employees

2.000 employees or more

500-1.999 employees

Number (weighted) of companies in percent, n = 457

User Planer and debater Not planned Not aware of


Experience with Public Cloud Computing

High levels of satisfaction with the public cloudHow would you assess your experience with public cloud services?

42

20

23

19

18

31

53

44

55

63

24

24

30

19

16

3

2

2

7

2015

2014

2013

2012

2011

2015

2014

2013

2012

2011

Consistently positive Rather positive Neutral Rather negative Consistently negative

Number (weighted) of companies in percent, which use public cloud solutions, n = 118/103/83/48/40


Customers prefer „located in Germany“Demands on Cloud Providers

When you choose a cloud provider for your company, how important are the following criteria?

Must have Nice to have Not important Not aware of

Number (weighted) of companies in percent, which use cloud solutions, or plan/ discuss their deployment, n = 401

76

76

72

70

70

61

58

50

41

25

23

20

21

24

11

36

35

46

49

55

4

7

6

19

3

6

4

10

20

Support with the implementation of hybrid cloudconceptsInteroperability of solutions from different cloud providers

Option for individual contract solutions and SLAs (Service-Level-Agreements)

Independent certificates

Customization of cloud solutions

Headquarters within jurisdiction of EU

Data centers exclusively located within jurisdiction of EU

Headquarters in Germany

Ability to integrate solutions

Data centers exclusively located in Germany


Deutsche Telekom with a big lead in trustData Security and Compliance

Which cloud providers do you associate with a high degree of data security and compliance?(unsupported survey / spontaneous mentions)

Number (weighted) of companies in percent, n = 457 | Multiple mentions allowed

25,8

13,3

12,3

7,4

7,0

11,6

Deutsche TelekomT-Systems

IBM

No provider

Microsoft

Citrix

SAP


Companies are concerned about complianceData Security and Compliance

Are there concerns within your company that the use of cloud solutions may endanger adherence to compliance requirements, for example regarding data security?

Number (weighted) of companies in percent, n = 457

62

64

53

53

48

38

36

46

46

52

Yes No I don‘t know/ N/A

All

20-99 employees

2.000 employees or more

100-499 employees

500-1.999 employees


Conclusion

The cloud market gains maturity

Public cloud experiences a second growth phase

Public cloud can score in data security

Compliance does not work on its own

Trust is the key to success

1

2

3

4

5


Outlook

— (Public) cloud computing keeps its promises. Many companies can achieve the majority of their cloud computing goals.

— Cloud providers have recognized data security and compliance as important customer demands.

— Cloud solutions are often an important element in the process of digital transformation.

— Cloud computing is an efficient way to capitalize on megatrends such as big data and mobility.

The German cloud market will continue to grow over the next years.

Peter HeidkampPartner, Head of Technology & Business ServicesTel. +49 (0) 221 [email protected]

KPMG AG WirtschaftsprüfungsgesellschaftBarbarossaplatz 250674 Köln

Dr. Axel PolsCEO Bitkom Research GmbHTel. +49 (0) 30 [email protected]

Bitkom Research GmbHAlbrechtstraße 10 A10117 Berlin

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© 2016 KPMG AG Wirtschaftsprüfungsgesellschaft, a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved.

The KPMG name and logo are registered trademarks of KPMG International.