Cloud Computing

Zach CicconeClaudia Rodriguez

Annia AlemanXiaoying Tu

Nov 14, 2013

Agenda

• What is Cloud Computing?o Concepto Service Modelso Technical Advantages and Trends

• Benefits & Challenges in Generalo Success Stories

• Case Study: Indian’s Roadmap of Cloud Computingo Benefit & Challengeso Cloud in Practice

• It’s YOUR Turn - Group Challenge

• Key Take-Aways

Cloud?Cloud!

What is Cloud Computing?

Infrastructure

Platform

Applications

What is Cloud Computing?

Service Models

InfrastructureasaService

PlatformasaService

SoftwareasaService

Legends

Provided by Cloud Service Provider

Created by Users

HUmanasaService

Service Models

Technical Advantages & Trends

Advantages• On-demand self-service• Broad network access• Resource pooling• Rapid elasticity• Measured service

Trends• “Thin Client”• Fusion with other technologies: e.g. mobile devices

General Benefits to Cloud Computing

Costs decline• Little to no upfront investment

• Pay as you go and increase scalability possibilities

• Cut IT costs

Accessible Services• Accessible anywhere with internet (including with a telephone)

• Promote inter agency, department, or organization collaboration

• Improve delivery of goods and services

Cloud Computing Success Stories

DoD US Army Online Experience Center

Challenge: Needed a more flexible and customizable way to track potential army recruits

Federal Labor Relation Authority (FLRA) Case Management System

Challenge: The case management system was not financially feasible, outdated, and not sufficient to fit their needs.

All success stories from: http://cloud.cio.gov/step-step/cloud-computing-success-stories

US Army CaseSolution:

Move to a cloud environment that permits a 360 degree community outreach and relationship management approach.

Results:

• Costs down to 8M for full licensing from $83M

• 33% productivity gain

• 30 times higher response rates

• Twitter, Facebook integration

• Geolocation and contact data in the field via iPhone and Blackberry

• Visitor and user surveys for instant information

• Massive email campaign capabilities

Federal Labor Relation StorySolution:

The agency migrated to a cloud-based Software-as-a-Service case management system that allows users the flexibility to monitor case activity anytime, anywhere.

Results:

• 88% reduction in total cost of ownership over a five year period

• Eliminated up-front licensing cost of $273,000

• Reduced annual maintenance from $77,000 to $16,800

• Eliminated all hardware acquisition costs

• Secure access from any Internet connection

• Ability to operate and access case information from any location in the world, supporting the virtual enterprise

General Challenges to Cloud Computing

Recommendations ● Government can partner with the private sector to expand

services.

● Mobile phones can be used as alternatives for connecting to the internet.

● Establish protocols in providing transparency into security operations of cloud computing companies.

India Case Study: Case Facts

• Stakeholders• Benefits• Issues • Goals

India Case Study: Deeper Challenges

• Education• Infrastructure• Distribution of economic opportunity

• Policy and implementation challenges

India: National Development GoalsGovernment policy support

“The National Telecom Policy 2012 affirms promotion of the Cloud infrastructure when it

states that India will take “new policy initiatives to ensure rapid expansion of new services and

technologies at globally competitive prices by addressing the concerns of Cloud users and other

stakeholders including specific steps that need to be taken for lowering the cost of service

delivery.”

India and the Cloud in Practice, Cont

Education

• Joint virtual university degrees and course offerings (also with foreign universities)

• Course material accessible through data centers

Government

• Improve information sharing and delivering goods and services

• Cut infrastructure costs and allows rural governments to access communication and information systems management

New Economic Opportunities

• New businesses do not have has high of start up IT costs

• Low cost or free software accessible through the cloud

• Scalability more feasible and more rapid

It’s YOUR Turn - Group Challenge

• Five groups, each focusing on one sector:o Agricultureo Educationo Financeo Healthcareo E-Government

• Think about a challenge and design a solution using the cloud to address the challengeo Design Diagramo Benefitso Challenges

Key Take-aways

• New options to access ubiquitous, powerful computing resources

• Human, Services, Platform, and Infrastructure as a Service with new opportunities in IT-enabled development

• There is room for growth and adoption of cloud computing