cloud-based mobile technology makes maintenance easier · what agencies want • translate...

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PEOPLE | ASSETS | MATERIAL Cloud-Based Mobile Technology Makes Maintenance Easier G Satish, CEO, Connixt www.Connixt.com/transit [email protected]

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Page 1: Cloud-Based Mobile Technology Makes Maintenance Easier · What agencies want • Translate thousands of pages of goals, procedures and exceptions into actions and tasks for field

PEOPLE | ASSETS | MATERIAL

Cloud-Based Mobile Technology Makes Maintenance Easier

G Satish, CEO, Connixtwww.Connixt.com/transit [email protected]

Page 2: Cloud-Based Mobile Technology Makes Maintenance Easier · What agencies want • Translate thousands of pages of goals, procedures and exceptions into actions and tasks for field

A day in the life of 2 Bobs

2

• Too many new Work Orders to be entered• Too much wait time for parts• 500-page instruction/process manual?• Paperwork and information not current• No time to become a technologist• “Let me do my job”

• No time to chase down data• Need KPIs now!• Understand & search through handwritten notes• Audits, reports – too many files to go through• Fleet is expanding, need to scale• “Let me do my job”

Page 3: Cloud-Based Mobile Technology Makes Maintenance Easier · What agencies want • Translate thousands of pages of goals, procedures and exceptions into actions and tasks for field

There is a paper problem in the industry

• Print, hand-write, interpret, manual entry

• New Work Orders for every task

• Track corrective Work Orders manually

• Ordering and waiting for parts

• Audits and Mandatory reporting

• Scramble, search and collate

• No scalability, no flexibility

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Page 4: Cloud-Based Mobile Technology Makes Maintenance Easier · What agencies want • Translate thousands of pages of goals, procedures and exceptions into actions and tasks for field

There is a cost to this problem

Between 38% to 57% of time spent on zero-value added activities like WO management,

chasing paper and parts ordering.

Source: The Service Council, 2015

Page 5: Cloud-Based Mobile Technology Makes Maintenance Easier · What agencies want • Translate thousands of pages of goals, procedures and exceptions into actions and tasks for field

Digitization fixes this problem

5

Digitize inspections, maintenance, SGR, inventory, vehicle procurement & reporting for workshop, field and facilities

Your forms the way you use them, integrated with your back-end systems

Cloud-based – No additional hardware or software

iMarq™ - mobile app suite for the transit industry from Connixt

• Pre-built • Configurable

• Workflows • Reporting

Page 6: Cloud-Based Mobile Technology Makes Maintenance Easier · What agencies want • Translate thousands of pages of goals, procedures and exceptions into actions and tasks for field

What agencies want

• Translate thousands of pages of goals, procedures and exceptions into

actions and tasks for field / workshop / QC / Procurement

• Capture data once at source and get it into system

• Make the technology easy to adopt and deploy

o Intuitive for the end user

o Integrated with back-end system(s)

o …or where there is no back-end system, manage easily

• Digitize processes & data collection → Automate reporting, save money

Page 7: Cloud-Based Mobile Technology Makes Maintenance Easier · What agencies want • Translate thousands of pages of goals, procedures and exceptions into actions and tasks for field

Why Cloud-Mobile Tech?

7

• NO hardware and NO Software to buy or maintain

• Integrate with your back-end system…

• …or store and manage from the cloud

• Low change management / high adoption rates

• Your crew already uses cloud and mobile in their daily lives – familiar and intuitive

• Configurable to handle YOUR forms and YOUR processes, not some canned system built for others

• Low Total Cost of Ownership

Page 8: Cloud-Based Mobile Technology Makes Maintenance Easier · What agencies want • Translate thousands of pages of goals, procedures and exceptions into actions and tasks for field

Configure Connixt MXFfor integration, business rules etc.

Field Users download iMarq™❷

Agency

FIELD CREW, SUPERVISOR, ASSET,

MANAGER

Cloud benefits – 2 Steps to get there

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Page 9: Cloud-Based Mobile Technology Makes Maintenance Easier · What agencies want • Translate thousands of pages of goals, procedures and exceptions into actions and tasks for field

Cloud-mobile – a single platform to meet all needs

Contractors / InfrastructureProgress updatesTime-sheetsSafety

Rolling StockInspection & MaintenanceScheduled/PM/Pre-tripIncident reportingProcurement, QC

Facilities & AssetsCondition AssessmentInventoryService request

Automated ReportingAnalytics/KPIMAP-21SGRe-TAMInter-agency data

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Page 10: Cloud-Based Mobile Technology Makes Maintenance Easier · What agencies want • Translate thousands of pages of goals, procedures and exceptions into actions and tasks for field

How cloud-mobile works for maintenance

• Realtime views of work assignments & progress/status

• Schedule, assign, approve, expedite• Automated reporting, tracking, review

KPIs, analytics • Alerts & exception management• Process improvement, flexibility &

optimization

• Receives WOs for the day on queue• WO comes attached with relevant forms,

processes and instructions• Respond to WO by performing action,

then recording an inspection• Automated corrective & repair WOs• Process improvements, flexibility &

optimization

Page 11: Cloud-Based Mobile Technology Makes Maintenance Easier · What agencies want • Translate thousands of pages of goals, procedures and exceptions into actions and tasks for field

How cloud-mobile works for Procurement

• Realtime view of status• Exception reporting, tracking• Alerts & exception management• Standardized processes → faster build

times• Process improvement, flexibility &

optimization

• Digitized check-lists, workflows, approvals• Mandatory reports generated• Recorded in system with audit trail• Final inspection processed faster• Process improvements, flexibility &

optimization

Page 12: Cloud-Based Mobile Technology Makes Maintenance Easier · What agencies want • Translate thousands of pages of goals, procedures and exceptions into actions and tasks for field

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“…20% labor efficiency gains within months of implementation and projected 400 man-hours a day of savings with iMarq” – LA Metro

“Connixt represents a 10X savings on market alternatives, and faster deployment with greater flexibility.”

Page 13: Cloud-Based Mobile Technology Makes Maintenance Easier · What agencies want • Translate thousands of pages of goals, procedures and exceptions into actions and tasks for field

“I want to use MY forms, not some canned form”Substation Inspection Report

Batt Test V) MA)

Substation Name: CKT. #1

Date:__________ Time:_________________ Code Counter Phase

Inspector: To reset C: 35 C

C: 34 B

C: 33 A

C: 32 Gnd

Ops. Cnt. Ops

Load Code C: 49 C: 50 C: 51

A B C

Load Hi

Function 20 Hi Clear Clear Clear

Low Load Now

Now

Function 23 Hi Batt Test V) MA)

Low CKT. #3

Function 13 Now Code Counter Phase

Function 22 Hi To reset C: 35 C

Low C: 34 B

Now C: 33 A

Hi C: 32 Gnd

Low Ops. Cnt. Ops

Now Load Code C: 49 C: 50 C: 51

A B C

Load Hi

Clear Clear Clear

Load Now

, press Display Off

Batt Test V) MA)

CKT. #2

Code Counter Phase

Sat. Un-Sat. C: 35 C

Fence / Gates/ Signs C: 34 B

Weed Control C: 33 A

Switches / Fuses C: 32 Gnd

Ops. Cnt. Ops

Load Code C: 49 C: 50 C: 51

A B C

Load Hi

Clear Clear Clear

Load Now

South Street #237

North Street #

XXXXXXXX

Transformer 3 phPressure

Temperature

Oil Level

RegulatorA

(97)

B

(95)

C

(96)

Voltage

Power

Factor

Current

Drag

Hands

Operations Counter

To reset Regulators:

F 99, Enter : press 1234, Enter : press

38, Enter : When display shows DONE

Do Nuetral lamp test and reset Drag Hands

General ConditionsMilltown # 170

AreasTo reset

Counter

press

ClearTransformer Fans

Oil Leaks

Demand (kW) #2

Energy (kVARh) #3

Lightning Arresters

Comments:

Substation Meter # 51614322

Energy (kWh) #1

“Modifying or adding forms should be easy; flexibility”

“We don’t have data connectivity everywhere”“Needs to work with my existing systems”

What does Bob want?

Page 14: Cloud-Based Mobile Technology Makes Maintenance Easier · What agencies want • Translate thousands of pages of goals, procedures and exceptions into actions and tasks for field

“Use YOUR forms, not some canned form”Substation Inspection Report

Batt Test V) MA)

Substation Name: CKT. #1

Date:__________ Time:_________________ Code Counter Phase

Inspector: To reset C: 35 C

C: 34 B

C: 33 A

C: 32 Gnd

Ops. Cnt. Ops

Load Code C: 49 C: 50 C: 51

A B C

Load Hi

Function 20 Hi Clear Clear Clear

Low Load Now

Now

Function 23 Hi Batt Test V) MA)

Low CKT. #3

Function 13 Now Code Counter Phase

Function 22 Hi To reset C: 35 C

Low C: 34 B

Now C: 33 A

Hi C: 32 Gnd

Low Ops. Cnt. Ops

Now Load Code C: 49 C: 50 C: 51

A B C

Load Hi

Clear Clear Clear

Load Now

, press Display Off

Batt Test V) MA)

CKT. #2

Code Counter Phase

Sat. Un-Sat. C: 35 C

Fence / Gates/ Signs C: 34 B

Weed Control C: 33 A

Switches / Fuses C: 32 Gnd

Ops. Cnt. Ops

Load Code C: 49 C: 50 C: 51

A B C

Load Hi

Clear Clear Clear

Load Now

South Street #237

North Street #

XXXXXXXX

Transformer 3 phPressure

Temperature

Oil Level

RegulatorA

(97)

B

(95)

C

(96)

Voltage

Power

Factor

Current

Drag

Hands

Operations Counter

To reset Regulators:

F 99, Enter : press 1234, Enter : press

38, Enter : When display shows DONE

Do Nuetral lamp test and reset Drag Hands

General ConditionsMilltown # 170

AreasTo reset

Counter

press

ClearTransformer Fans

Oil Leaks

Demand (kW) #2

Energy (kVARh) #3

Lightning Arresters

Comments:

Substation Meter # 51614322

Energy (kWh) #1

“Modify and add any forms, workflows and business processes & deploy instantly; process optimization”

“Use offline when you don’t have data connectivity”

“Integrates with your existing systems”

What does Bob get?

Page 15: Cloud-Based Mobile Technology Makes Maintenance Easier · What agencies want • Translate thousands of pages of goals, procedures and exceptions into actions and tasks for field

Mobile @ LA Metro today

• Bus & Rail Daily Inspection

• Track Inspection

• SGR

• Bus & Rail QA

• Bus and Rail PM

• Rail Wayside

• Incident Reporting

• ECR

• Bus Equipment (ATMS and UFS)

• Facilities Management

• General Services

• Rail/Bus PM

• FRA certification

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Page 16: Cloud-Based Mobile Technology Makes Maintenance Easier · What agencies want • Translate thousands of pages of goals, procedures and exceptions into actions and tasks for field

“When can we actually see all this at work?”

48 hours from NOW.Your team can download iMarq with YOUR forms configured for use

Page 17: Cloud-Based Mobile Technology Makes Maintenance Easier · What agencies want • Translate thousands of pages of goals, procedures and exceptions into actions and tasks for field

This is iMarq™

• Any device, anywhereo Android/iOS; Tablets & Smartphoneso WiFi/LTE/Offline

• Configurableo Inspections, forms, procurement checklists,

QC, Work Orders, Incident Reports

o Job-on/job-off

o SGR, inventory, condition assessment

• User-friendly, low training

• Integrates with back-end system(s)• Can operate standalone• Rapid deployment

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Page 18: Cloud-Based Mobile Technology Makes Maintenance Easier · What agencies want • Translate thousands of pages of goals, procedures and exceptions into actions and tasks for field

What’s Next?

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Page 19: Cloud-Based Mobile Technology Makes Maintenance Easier · What agencies want • Translate thousands of pages of goals, procedures and exceptions into actions and tasks for field

Today: EAM to Mobile to Fleet Maintenance

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Page 20: Cloud-Based Mobile Technology Makes Maintenance Easier · What agencies want • Translate thousands of pages of goals, procedures and exceptions into actions and tasks for field

NEXT: FLEET REQUESTS MAINTENANCE, UPDATES EAMChanging the paradigm to where fleet communicates and drives action

Notifies workshop on actual situation based on pre-set rules

E.g. Out of tolerance,As-Designed Vs As-Measured

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Page 21: Cloud-Based Mobile Technology Makes Maintenance Easier · What agencies want • Translate thousands of pages of goals, procedures and exceptions into actions and tasks for field

Connixt Transit iOT Framework

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iOT

WEB

SER

VIC

E LA

YER

Ente

rpri

se S

yste

m

WEB

SER

VIC

E LA

YER

Cu

sto

mer

Sys

tem

(s)

Bu

sin

ess

Ru

les

(e.g

. As

De

sign

ed

vs

As

Me

asu

red

, W

ork

Ord

ers

etc

.)

Connixt Cloud

Update Back-end System with Sensor Data

Automated WO & Dispatch Data

Alert/Auto-DispatchTechnician

Page 22: Cloud-Based Mobile Technology Makes Maintenance Easier · What agencies want • Translate thousands of pages of goals, procedures and exceptions into actions and tasks for field

What Agencies gain with digital transformation

Efficiency gainsProcess AutomationPerformance improvement

GovernanceComplianceAuditability

Stage is set for the next stepE.g. SGR, MAP-21, CHP data exchange etc.

Process simplification

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Page 23: Cloud-Based Mobile Technology Makes Maintenance Easier · What agencies want • Translate thousands of pages of goals, procedures and exceptions into actions and tasks for field

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Visit: www.youtube.com/Connixt

Page 24: Cloud-Based Mobile Technology Makes Maintenance Easier · What agencies want • Translate thousands of pages of goals, procedures and exceptions into actions and tasks for field

PEOPLE | ASSETS | MATERIAL

Cloud-Based Mobile Technology Makes Maintenance Easier

G Satish, CEO, Connixtwww.Connixt.com/transit [email protected]