citynews magazine - women in business 2011

CityNews October 27-November 2 1�

women in businessspecial feature 2011

in theThriving

worldmaterial

20 CityNews October 27-November 2

THE owner of the successful eco-friendly business, Material Pleasures, which buys and sells recycled contemporary or recent-season designer items, has been in Canberra for almost 25 years.

“I had only been here for a week or two and had already found a local op shop and couldn’t help picking things up,” said Rebekah Grif ths.

“Then, literally, within a few days of that, I had opened my stall at Gorman House markets at the age of 17 and have been here ever since.

“It’s grown from a piece of rope between two verandah posts, with an up-turned milk crate and bucket of pegs, to 13 staff and a shopfront and markets and as you see it today.”

Material Pleasures, now situated on 3 Barrier Street, Fyshwick, was established by Rebekah in March, 1987, as a market stall at Gorman House.

In September, 2009, she established the Fyshwick shop and workroom, where all her clothes are priced and prepared for the store.

More than 500 garments come through the business each week, ranging from designer labels including Lisa Ho, Chloé, Camilla, Nina Ricci to Cue, Country Road and Veronica Maine.

They not only source women’s fashion, but men’s fashion, children’s fashion, vintage items and jewellery.

“It’s about picking the cream of what each company and designer has done in each season,” she says.

When looking at a garment, Rebekah chooses

items on fabric rst, followed by design and functionality.

Material Pleasures not only take pride in their friendly, professional service (they are also happy to help shoppers style out ts to suit their body shape), but also adamant at getting each piece to the best condition it can be, with a full workshop out the back for cleaning and repairs.

“We are a really viable alternative to new shopping,” she says.

“Before you give your clothes away, run them past us we really have a strong following and we can nd a good home for your clothes.

“The quality of the clothes that come through is amazing. The labels are amazing.”

When selling a garment to Material Pleasures, Rebekah offers 30 to 50 per cent of the price they will sell the garment at, with store prices ranging between $25 to $150 per piece.

Currently, she is putting a call out for gar-ments in sizes 14 to 20.

“People who come in for the rst time, say ‘I really had no idea – this is amazing’,” she says.

“We have written on the wall ‘Come in, you’ll be surprised’.

“If you don’t nd anything on the rst day, then come back. On average 500 pieces a week go through.

“The 14-to-18 range particularly popular, so it’s a good idea to keep regularly popping in to see what’s new.

“Seven out of 10 people walk out the door with something, even if they weren’t expecting to.

“We have all different people that can see the merit in our clothes.”

And to stay up-to-date on new items coming in store, Rebekah recommends shoppers sign up to the mailing list for the free newsletter that features new stock arrivals, change-of-season dates, sales and special events.

Rebekah Grif ths was 17 years old when she rst came to Canberra for a party, armed only with a bag of clothes and a return ticket to Adelaide.

Rebekah thriving in the material world

Rebekah Grif ths… “We are a really viable alternative to new shopping.”

Material Pleasures, 3 Barrier Street, Fyshwick. Open 10am-4pm, Tuesday to Saturday, call 6280 0825.

Material Pleasures at the Bus Depot Markets. Open 10am-4pm every Sunday, except two weekends post-Christmas Day.

More information at www.materialpleas-ures.com.au

CityNews October 27-November 2 21

WandaWojciechowskaSENIOR BUSINESS ACCOUNTANT

Achieve Corp Business SolutionsUnit 1, 82 Wentworth Avenue, Kingston1300 [email protected]

I HAVE a passion for helping people, being able to make a difference.

Growing up in Europe and then here in a multicultural environment has helped me to better understand and deal with people from all backgrounds. The most satisfying part of my work is being able to help people with their businesses, no matter how small or large, and help them with their account-ing and taxation issues.

I am positive, enthusiastic and take pride in my work, and believe everyone is important. There is nothing better than seeing our clients walk away with a relieved smile.

Many would say it’s impossible to be so passionate about accountancy, but I am, and I believe in old-fashioned service through meeting clients face-to-face and maintaining that personal touch. My clients can pick up the phone at any time knowing that I am here to help.

I can help free up more of their valuable time to focus on activities that add value to their business, such as keeping their customers happy.

Sarah KentwellMARKETING, EVENTS AND COMMUNICATIONS OFFICER

ACT & Region Chamber of Commerce & Industry12a Thesiger Court, Deakin6283 [email protected]

AS the marketing, events and communications of cer at the ACT Chamber, Sarah is responsible for co-ordinating events, marketing activities and communications to chamber members. Sarah is also heavily involved in the chamber’s Young Business Network, which provides people who are young in age or in business experience with the opportunity to network, develop skills and make new friends.

As a typical Gen Y, Sarah is enthusiastic about social media and passionate about connecting, promoting and growing individuals and small business through the chamber’s various social media platforms. Sarah has recently introduced a new chamber membership bene t, Chamber Member of the Month. This competition allows the winning organisation to promote its business free of charge through the chamber website, weekly e-newsletter and social media for a month.

“We have a great team at the chamber and I love the opportunities which are presented to me in my role, to grow and develop my skills.”

Jo MadsenBUSINESS DEVELOPMENT MANAGER

ACT & Region Chamber of Commerce & Industry12a Thesiger Court6283 [email protected]

JO is responsible for membership development within the chamber. She prides herself on her communication and people skills and is focused on providing members with a key point of contact upon becoming a chamber member, being available to assist with any queries they may have.

Jo ensures she develops a long-lasting relationship with your business, which is crucial for a mutually bene cial relationship.

“My role allows me to meet various local business owners daily.” she says.

“It is extremely satisfying to walk into a business and make them aware that we are able to provide advice on critical elements such as workplace relations, employment and education and the importance of networking and advertising. Canberra is a fantastic community, and we offer our members the same sense of community. I am extremely proud to be working for the chamber and I am rewarded daily knowing that we are making a difference by helping businesses to achieve their goals.”

Louise De BuschPARTNERSHIP BROKER


WORKING in the role of partnership broker for the past four months with ACT & Region Chamber of Commerce & Industry and previously 12 months in a similar role, based in Mount Isa, with the Chamber of Commerce & Industry Queensland, Louise has been instrumental in building strategic projects expanding nationally.

A strong background in developing community projects across education and training institutions, business and indus-try, community sectors, parent groups that support student engagement and improve education and transition outcomes, this passion continues from home-town, outback Mount Isa in Queensland, and living in Far North Queensland in Cairns for many years and having a passion for indigenous affairs working across community and government departments, her strategic and management skills have grown.

After completing FaHCSIA’s Indigenous Leadership Program 12 months ago, which was a stepping stone to shaping her vision, she is now completing a Diploma in Management. These skills will certainly add value to the broader community work across the region.

Zoe CarrollEXECUTIVE OFFICER AND OFFICE MANAGER

ACT & Region Chamber of Commerce & Industry12A Thesiger Court, Deakin6283 [email protected]

ZOE is the executive of cer of the ACT & Region Chamber of Commerce & Industry, the Australian Industry & Defence Network (Canberra) and the Indigenous Business Chamber of Australia. She is responsible for the management of the chief executive’s of ce and for secretariat services to the ACT chamber, AIDN and Indigenous Business Chamber boards. She is also responsible for the management of the very busy Chamber of ce and its premises.

Zoe recently joined the ACT Chamber of Commerce, bringing with her a background in of ce management gained through her experiences in the commercial construction industry and retail management roles.

She believes that building strong relationships is vital to the organisation’s success and she enjoys the challenges of her role at the chamber and her busy schedule. Maintaining her organisational skills is integral to staying on top of the game and creating a healthy life-work balance.

Michelle GarnyaOWNER

Cafe Pronto14 Lonsdale Street, Braddon6262 [email protected]

MY passion in life is great coffee and even better food and my ve beautiful children, but what mother would not say that?

It is for this reason that I have re entered the restaurant/cafe scene. My aspiration is to create an atmosphere where my passion can be shared.

My career to date has been uncomplicated. However, I have been able to extract so much knowledge from my previous ownership of a petit cafe in Cooma and also from my three years’ working in the public sector, in management.

I live by the motto of leading by example and would never ask anyone to do what I am not prepared to do myself. I am creative and innovative and am not afraid to be different, my idealism for the future is to create a happy and playful team spirit where staff will want to come to work despite the fact that they may not be in their dream job.

22 CityNews October 27-November 2

Sam RemmersMARKETING, EVENTS & COMMUNICATIONS DIRECTOR


SAM is the ACT Chamber’s marketing, events and communi-cations director. Sam is also the executive of cer of the Retail Traders Association ACT Region Inc and manages the Young Business Network and Women in Business Series.

“As my role continues to grow at the ACT & Region Chamber of Commerce and Industry, I am still thoroughly enjoying the challenges sometimes faced with working for a not-for-pro t organisation”.

“I am passionate about the opportunities we are able to provide in order to connect, assist and grow businesses in the ACT and region”.

It’s been a busy time during the last 12 months; the chamber has conducted over 60 member events, including Business after Business, Women in Business Events, Young Business Network, Workplace Relations Training Seminars, special events, and information sessions and seminars.

The ACT Chamber continues to champion the case of business within the ACT and region and looks forward to assisting businesses to succeed in such challenging times.

Rebecca RussellANZ MOBILE LENDER

ANZ Mobile LendingBelconnen & Gungahlin0417 [email protected]

REBECCA has recently joined the ANZ Mobile Lending team in Belconnen & Gungahlin. She has extensive banking experience having worked as a branch manager with ANZ before becom-ing a Mobile Lender.

If you are looking to purchase your rst home, or if you are considering buying an investment property or re nancing to obtain a better deal on your mortgage, Rebecca can come to you anytime, anywhere. Rebecca will tailor a banking solution to your unique individual needs.

Rebecca is passionate about real estate and property and offers exceptional customer service.

This mobile lender operates as ANZ Mortgage Solutions Belconnen & Gungahlin, an independently operated franchise of Australia and New Zealand Banking Group Limited (ANZ) ABN 11 005 357 522. Australian Credit Licence Number 234527. ANZ’s colour blue is a trademark of ANZ.

Jo PowellEDUCATION AND TRAINING ADVISOR


JO Powell is the education and training advisor for the ACT & Region Chamber of Commerce & Industry. She has been with the chamber since the start of 2010.

Jo has previously worked for several registered training organisations and an Australian Apprenticeship Centre. This experience has provided her with the knowledge and ability to offer guidance and recommendations to chamber members in regards to their vocational education and training issues. An example of this is her skill in explaining the bene ts to employers on engaging apprentices and trainees, and the up-skilling of their current workforce.

Jo has developed many mutually bene cial relationships within the education and training arena. As such, she is able to collect information on issues within the VET sector and provide recommendations for future actions, initiatives and developments.

Nola ShoringPARTNERSHIP BROKER

ACT & Region Chamber of Commerce & Industry12a Thesiger Court Deakin6283 [email protected]

NOLA joined the chamber in February 2010 as the education partnership broker having spent many years working in the ACT as a secondary science teacher, as a teacher of trainee teachers and in program management roles.

Nola has a passion for education and works with a range of partners to broker partnerships that support young people to remain engaged or to re-engage in education or training to realise their full potential.

As one of the baby boomers, Nola has had a varied career pathway that has involved working for the government, for industry and in the education sector.

Her broad experience enables her to effectively liaise with partners to develop education initiatives that meet the needs of young people and of the partners. Nola is keen to meet others who share her vision to enable a range of new intiatives that effectively engage the interest of students to be developed.

Kylie PedenANZ MOBILE LENDING MANAGER

ANZ Mobile LendingBelconnen & Gungahlin0400 [email protected]

KYLIE is proud to have a great team of mortgage specialists behind her servicing the Belconnen and Gungahlin area, providing impeccable service to her clients.

Kylie was born in Canberra and has worked in banking for more than 20 years.

Kylie’s team of ve mobile lenders have over 70 years’ of experience in the nance industry – and they have assisted thousands of Canberra families to nance their rst homes over the years.

They understand that everyone’s circumstances differ, from those taking the rst big step and buying their own home, to experienced investors seeking to extend their established portfolio.

Kylie and her team of mobile lenders will tailor a home loan to your individual needs and will come to visit at a time that is convenient to you.

This mobile lender operates as ANZ Mortgage Solutions Belconnen & Gungahlin, an independently operated franchise of Australia and New Zealand Banking Group Limited (ANZ) ABN 11 005 357 522. Australian Credit Licence Number 234527. ANZ’s colour blue is a trademark of ANZ.

Donna RemkesANZ MOBILE LENDER

ANZ Mobile LendingCanberra Southside & Weston Creek0488 [email protected]

DONNA has been a valuable member of the ANZ Mobile Lending team at Canberra Southside & Weston Creek for the last two years. She brings extensive experience to the ANZ Mobile Lending team, having previously worked in the local community with ANZ as a branch manager.

Whether you’re buying a home, upgrading or renovating, Donna will come to you at a time and place that is convenient to you, anywhere, anytime.

Donna is a rm believer in simple banking equals better banking and helps make applying for a home loan easy. So why wait? Call Donna now and she can assist you to nd the right home loan that suits your needs.

This mobile lender operates as ANZ Mortgage Solutions Canberra Southside & Weston Creek, an independently operated franchise of Australia and New Zealand Banking Group Limited (ANZ) ABN 11 005 357 522. Australian Credit Licence Number 234527. ANZ’s colour blue is a trademark of ANZ.


Suzie HoitinkREGISTERED NURSE/FOUNDER

Clear Complexions Clinics1/82 Thynne Street Bruce6251 [email protected]

REGISTERED Nurse, Suzie Hoitink, founded the Clear Complex-ions Clinic in 2005 in response to her own problem skin. The clinics, staffed by nurses, are now across three sites with the newest clinic opening in Gungahlin.

“We are about achieving healthy skin for our clients. Healthy skin is beautiful skin,” says Suzie.

Clear Complexions has always been about empowering people and restoring their self con dence. Suzie has travelled widely this year to bring the very latest and most effective technology into the clinics. In an industry where new develop-ments happen quickly, the Clear Complexions Clinics is at the forefront.

A highlight this year has been being a keynote speaker at the Cosmetex Conference, where she presented two papers and was included on the panel of experts. Her involvement as a corporate partner with Lifeline Canberra has been person-ally rewarding for her.

To date, the nurses at the clinics have treated more than 11,000 of Canberra’s men, women and teenagers.

Tania VidovicANZ MOBILE LENDING MANAGER

ANZ Mobile LendingCanberra Southside & Weston Creek0437 [email protected]

WHEN meeting Tania you know you’re in good hands – Tania brings home loans to your door at a time and place that is suitable to you, anywhere, anytime. Tania and her team will discuss your banking needs and help nd a home loan to suit you.

Born in Canberra and having worked in the real estate and nance industries over the past 15 years, Tania has assisted many local residents realise their dream of home ownership. Whether you are a rst home owner or an investor, Tania and her team will provide individual service second to none.

Tania takes pride in her business and is available to help you after hours and weekends.

This mobile lender operates as ANZ Mortgage Solutions Canberra Southside & Weston Creek, an independently operated franchise of Australia and New Zealand Banking Group Limited (ANZ) ABN 11 005 357 522. Australian Credit Licence Number 234527. ANZ’s colour blue is a trademark of ANZ.

Teresa TeixeiraOWNER / MANAGER

Cooleman Court Beauty CentreShop 54 upper level Cooleman Court Shopping Centre6288 [email protected]

TERESA has worked as a beauty therapist in Canberra for 16 years.

In July 2006, she decided to open her own beauty salon at Cooleman Court, Weston, which now operates seven days’ a week.

Her mission is to provide a professional, personal and friendly service to all her clients.

On Saturday, August 13, at the black-tie Pevonia Botanica annual awards night, at Darling Harbour, Sydney, attended by more than 160 spa professionals from salons and spas throughout Australia and Oceania, Teresa was presented with an award for Urban Day Spa Performance Excellence. The annual awards night acknowledges Australia’s most outstand-ing spas and salons.

“I am proud and honoured, and would like to thank all my wonderful clients and staff for your support, I would not be where I am today without you,” she says.

Jennifer DunlopDOCTOR/MEDICAL DIRECTOR

Capital Cosmetic & Laser ClinicCalvary John James HospitalSuite 5, P.Y. Building173 Strickland Crescent, Deakin6232 4946

DR Jennifer Dunlop set up the rst female cosmetic physician practice in Canberra over a decade ago, and it is going from strength to strength.

At the Capital Cosmetic & Laser Clinic we aim to provide a highly professional and individually personal approach to rejuvenation of your appearance.

The medical and cosmetic procedures offered are non invasive and are designed for the busy working person to walk in, and walk out, with no down time.

We want you to enjoy the procedure as well as the result, so everything is provided for your comfort and well-being. Whether you need laser, muscle relaxants, dermal llers, peels, microdermabrasion, skin lesions checked or leg veins treated, we aim to enhance your quality of life and help you enjoy the skin you’re in.

Ping GanPRINCIPAL

Australasian Beauty Therapy Academy3/53 Dundas Court Phillip6285 [email protected]

MS. Ping Gan has been in the beauty industry for 16 years, and has been operating her own salons and lecturing in well-known beauty colleges throughout Sydney.

Over the years, she has taught students from all around the world. In 2006, she published a revision workbook, which is designed to meet the industry’s highest standard require-ments. This book is the only and very rst of its kind in the world is written for beauty therapists to assist with ongoing learning.

Ms. Gan is the principal of Australasian Beauty Therapy Academy. The Academy offers wide ranges of training in beauty therapy, nail therapy and spa therapy.

“We have designed diploma courses, certi cate courses and short courses, which cover all areas of beauty, which strictly comply with the national and international syllabus to ensure your training quality is guaranteed”, says Ms Gan.

Training at the Australasian Beauty Therapy Academy focuses on small groups with experienced and quali ed trainers to ensure successful outcomes for students.

Stacey RolfeOWNER

De ning Features8/2 King Street, Deakin6282 [email protected]

STACEY is a proud small business owner; she has made a successful career out of her passion, and counts herself lucky that she gets to do what she loves every day of the week.

In May this year, Stacey’s vision to open her own business became a reality with the launch of De ning Features, expert skin clinic, in Deakin.

The business has grown signi cantly from word-of-mouth referrals alone.

“By improving people’s skin, I see their self-con dence improve which is very rewarding to me. I pride myself on making lasting relationships with my clients and I am commit-ted to delivering ‘realistic and proven’ results. My eagerness to deliver the latest products and technologies within the beauty industry to my clients keeps me passionate about what I do,” she says..

De ning Features offers a variety of treatments, from waxing and facials to more advanced treatments such as chemical peels, microdermabrasion, non-surgical facelift, tattoo removal, collagen induction therapy, cosmetic tattooing and spray tanning.

2� CityNews October 27-November 2

Melissa GuilfoyleACCOUNTANT

Kazar SlavenLevel 3 Engineering House11 National Cct, Barton6285 [email protected]

I have recently joined Kazar Slaven Charted Accountants and Insolvency Practitioners as an insolvency supervisor. With a career background in compliance, audit and assurance, along with a passion for forensic accounting and corporate govern-ance, insolvency was a natural career choice.

After having completed an undergraduate degree in business and with several years of work experience in Government and Private Enterprise, I completed the Company Directors Course at the Australian Institute of Company Directors.

Kazar Slaven provides me with work that satis es my interests and passions as well as providing me with a balanced approach to work so that I can ful l my primary obligation – being a mother to my four-year-old daughter.

To quote former US president Teddy Roosevelt: “Far and away the best prize that life offers is the chance to work hard at work worth doing.”

While having a career and being a mother is hard work, it is certainly work worth doing.

Alina MolchanovaRECRUITMENT CONSULTANT

Face2face RecruitmentSuite 2,16 Bentham Street, Yarralumla6163 [email protected]

ALINA has completed a degree in political science and sociol-ogy, but she knew her dream job would be working in the recruitment industry.

Coincidentally, Alina crossed paths with Kate the owner of face2face Recruitment.

After several enthusiastic discussions, Kate could clearly see Alina’s passion for recruitment and employed her before another recruiter did.

Alina is genuinely interested in helping people to nd the right job.

She knows from her own experience how important is it to enjoy going to work every day.

Meeting new people, getting to know their personality and interests, that is what makes Alina’s job so exciting for her.

Alina works in the Business Support division of face2face and covers the government and private sectors.

Julie CollinsOFFICE MANAGER / RECRUITMENT CONSULTANT

face2face RecruitmentSuite 2,16 Bentham Street, Yarralumla6163 [email protected]

JULIE Collins is an of ce manager/recruitment consultant with face2face Recruitment.

Julie came to face2face with a strong administration background and, most recently, from the tness industry. Health and tness are important to Julie and her nickname in the of ce is “Commando”.

Julie recruits temporary staff for short-term assignments in of ce support for government and the private sector, as well as recruiting for scribing roles for the government procure-ment process.

“What I love about the recruitment industry is the fast-paced environment and the excitement in the of ce when we place someone in a role – there are high ves all round!” she says.

“It is really satisfying helping someone nd their ideal job and getting that match for the employer who has no time to go through the process themselves of sourcing staff.

“At face2face Recruitment we have a great dynamic team that makes coming to work fun and exciting. We are continu-ing to develop and are looking forward to some exciting times ahead. Watch this space!”

Kerri DickmanOWNER

Kerri Dickman & Co5/12 Joseland Street, Greenway6296 [email protected]

KERRI’S accounting rm specialises in business and individual taxpayers, ensuring compliance, while enabling clients to achieve the nancial goals they have set.

Kerri says: “At Kerri Dickman & Co, we make the numbers easy.”

“Knowing they are claiming everything they can, that their affairs are structured correctly, and that they can relax if the Taxation Of ce audits them, is a comforting feeling for our clients.

“Our business clients also appreciate the time we spend working on their business; managing growth, improving pro tability, easing the paperwork burden, and pro-actively addressing other aspects.”

Kerri also knows the economy is creating challenges for businesses. “We are helping our clients to manage these dif- cult times. There’s a lot business owners can do to alleviate the stress. We love working with our clients to improve their businesses and create time for their families!”

Kerri has recently moved to Tuggeranong, behind Bunnings. She looks forward to seeing “old” and new clients in her new, purpose-built premises

Tina MeirFOUNDER/PRINCIPAL

Drawcard EntertainmentPO Box 5696 Hughes0414 [email protected]

TINA is the principal of Drawcard Entertainment, a boutique, talent booking agency. The agency was formed in 2005 to provide opportunities, resources and paid work for actors/ex-tras, voiceover artists, musicians and entertainers based in the Canberra region.

Coming from a performance background, Tina understands the requirements of performers and her business acumen in customer service and sales ensures that she also understands the needs of clients.

Drawcard offers services in three key areas – casting, entertainment and representation. Drawcard predominantly books actors/extras for lm, TV, commercials, corporate DVDs, voiceovers, role play or on-screen assignments, However, Drawcard also books entertainment for a range of events.

The agency is a great portal for actors who want to be considered for paid roles but don’t know where to start. Drawcard encourages actors of all ages, sizes, looks, back-grounds and experience. On occasion, non-speaking roles do not require previous experience. See Drawcard’s talented actors and entertainers on the website www.drawcard.net.au

Erin MyersSENIOR ICT RECRUITMENT CONSULTANT

face2face RecruitmentSuite 2,16 Bentham Street Yarralumla6163 [email protected]

AT face2face Recruitment Erin is the Senior ICT Recruitment Consultant.

Initially, Erin was one of the many candidates who had responded to a position advertised through face2face.

However, during the interview, Kate (the owner of f2f) saw the makings of a talented recruitment consultant and quickly snapped her up.

Erin quickly learned about the dynamic nature of the recruitment industry, and found her niche placing ICT candidates into contract or permanent roles, in government and private sectors. Roles that she manages vary from testers and developers, to business analysts, project managers and security specialists.

Erin appreciates how daunting it is to secure a new job and is more than happy to provide advice on resumes or selection criteria. Erin is also happy to have a chat and discuss options for anyone looking for a change.

In this candidate-short market, Erin uses current technol-ogy to help source suitable candidates for a variety of roles, including social media and other online applications such as LinkedIn.


Natasha TownsendRECRUITMENT CONSULTANT

face2face RecruitmentSuite 2,16 Bentham Street, Yarralumla6163 [email protected]

NATASHA loves people and talking almost as much as she loves shoes. For this reason Natasha started her career as an events co-ordinator for a small consulting rm in Canberra. As the company grew, so did her role and before long Natasha was assisting in consulting jobs for various government organisa-tions across Australia.

When she was ready for her next challenge Natasha came and saw Kate at face2face. They started chatting about numerous roles on offer before Kate suggested recruitment. Instantly, Natasha jumped at the opportunity; she couldn’t wait to start and since starting hasn’t looked back.

What really attracted Natasha to face2face were its core values. It was the way face2face treats all people as clients, not differentiating between clients and candidates and also the after-placement service face2face offer both clients.

Natasha was impressed with the lengths face2face goes to ensure long-term placements are made.

Natasha appreciates being part of such a vibrant, fun and hard-working team.

Julie Ford CERTIFIED FINANCIAL PLANNER

Financial Planner54 Pridham Street, Farrer, ACT 26076288 3683 / 0419 [email protected]

“THIS is a family business that was established more then 40 years ago,” says a proud Julie. “As I grew up I was taught the value of money management and what you can achieve no matter the size of your base income.

“The most satisfying aspect of this profession is helping people realise their life’s goals, while making the journey easy.” Julie is a born-and-bred local and she and her husband are the proud parents of two beautiful daughters.

As a Certi ed Financial Planner, she says that her ability to understand people’s needs and then devise the right strategy to help them is her greatest asset.

“Perhaps even more important than being able to devise a clever nancial strategy, is to be able to explain it to clients in an easy-to-understand way.”

Julie K Ford AR No 236038 is authorised to provide nancial planning services only as an Authorised Representative of RI Advice Group Pty Ltd ABN 23 001 774 125 AFSL No 238 429 and nominee of Insurance Advisernet Financial Services Pty Ltd ABN 19 132 170 337, a member of Fortnum Financial Advisers

Lisa SimpsonDIETITIAN

FEEDinc.45 Jardine St Kingston0401 [email protected]

LISA divides her time between Sydney and Canberra working as a dietitian. She works alongside some of Australia’s most recognised health professionals, and is the business manager and nutrition advisor for Channel 9 nutritionist Dr Joanna McMillan.

Lisa is active in promoting optimal nutrition and has recently worked for InStyle magazine. Lisa worked as an educator for 10 years and is also a group tness instructor at Fitness First Canberra City.

Fitness, education, energy and diet were the stimulus for naming her local nutrition clinic FEEDinc. Lisa opened her business this year in Kingston where she is able to see local clients on Thursdays and Fridays.

“It’s my aim to help clients achieve total wellness by helping them become t, informed, energised and nourished. I believe in eating foods close to nature and being an active participant in life”. Lisa plans to build her media pro le over the next few years to educate as many people as possible about health.

Hayley BurtonADMINISTRATION & MARKETING MANAGER

The G Gungahlin46-50 Hibberson Street, Gungahlin6242 [email protected]

My passion for people and community assists me with my daily activities at The G, where we work closely with com-munity groups, charity organisations and the local community to provide a friendly shopping experience for the Gungahlin community.

I have a background in design and have always worked with people in retail and advertising in my previous positions. I have worked in retail stores for large and small operators and draw on this experience to continually advise our valued customers of events, and promotions at The G.

I consider myself to be driven and passionate and aiming to complete my rst full marathon in the US in January, 2013.

Janice BannermanDESIGNER/DIRECTOR

Silk Sisters, Boots for Broadsand Fash’n’TreasureCooleman Court , Brierly Street, Weston Creek0421 [email protected]

JANICE has a great love of fashion and design and has been running Silk Sisters and Boots for Broads for the past ve years. Boots for Broads is an internet-based, custom-made, boot business shipping boots throughout Australia, NZ and the US. Silk Sisters is an online and market business selling hand-made, fair-trade clothing in sizes 8 to 28.

Janice proudly designs the clothing herself to complement women of all shapes and sizes.

The passion for selling at local and interstate markets has lead Janice to purchase the much-loved Fash’n’Treasure Market.

This dynamic market is held on the rst Saturday of each month at the Old Bus Depot Building, Kingston. The market showcases local and interstate designers, vintage clothing, lo-cal fashionistas as well as records and books.The next market is on November 5

Janice has a shopfront at Cooleman Court until the end of the year, where you can see her latest designs.

Gail FreemanCHARTERED ACCOUNTANT

Gail Freeman & Co Pty Ltd9/71 Leichhardt Street, Kingston6295 [email protected]

GAIL Freeman embraces change and is always looking for ways to assist her clients improve their businesses and their total nancial position.

She specialises in business advising, taxation and self-man-aged superannuation funds and has tailored her business so that her team can provide clients with a “one-stop shop” for all their nancial needs.

Gail is a Fellow of the Institute of Chartered Accountants in Australia, a licensed LinkUp! consultant and a licensed Mindshop Facilitator. She is also an authorised representative of Lifespan Financial Planning Pty Ltd and has qualications in workplace training and various other business related elds.

She has been running Gail Freeman & Co Pty Ltd since 1987.Gail is past president of the Rotary Club of Canberra South

Inc and in her spare time enjoys being with her family and friends and her dogs Scruffy and Sophie.


Lesley RichardsMANAGING DIRECTOR

Interaction Consulting GroupPO Box 6124 Mawson6282 [email protected]

LESLEY was a career public servant for 20 years until 2000 when she took a punt and resigned to work as a management consultant at Interaction Consulting Group – and the gamble paid off.

After seven years she purchased the company and is now the managing director of this highly successful business. Her drive and business acumen were recently recognised when Interaction was selected by Telstra as the ACT Small Business of the Year.

Lesley’s business philosophy is to market by doing an excel-lent job and let the company’s reputation nd new work.

She makes business decisions taking a holistic approach that considers ve areas: staff, pro t, clients, community and values – not just the traditional bottom line.

Lesley and her employees use their public-sector knowl-edge, skills and experience to work in partnership with gov-ernment agencies in the areas of learning and development, team building and planning days, strategic advice on people management, executive coaching and leadership programs.

Beck DalyOWNER

Motherly Instincts Maternity StoreShop 17, 150-180 Soward Way, Greenway6293 [email protected]

MOTHER of two amazing children and inspired by an employer who she worked with in the maternity industry, Beck Daly had always wanted her own business.

“Little did I know it was not the easiest journey to under-take,” she says. At the age of 26, with the help of her husband, she opened a small maternity store in the south of Canberra.

“Without the support of the Canberra community and my friends, of course, the business would not have made it through the years of economic hard times,” she says.

“Small business means, the owner needs to wear many hats and you also need to t in children, school activities, house-work, cook, ‘husband time’ and ‘you time’.

“All these things can take a toll on you, so you need good strong people around you, a dairy and fantastic staff.

“Motherly Instincts is not just a shop to me, this is my life and everything revolves around it.”

Motherly Instincts has a fantastic range of maternity cloth-ing and accessories.

Bianca PrichardOWNER

Jindii EcoSpa20 Jindabyne Street, Duffy6257 [email protected]

A LIFELONG interest in health and wellbeing lead massage therapist Bianca Prichard to open her rst spa, Floressence Day Spa, six years ago.

After enjoying success with Floressence, including winning New Spa of the Year and Spa Manager of the Year in the 2008 Li’Tya “Spirit of Spa” Awards, Bianca is now the owner and director of Jindii EcoSpa. Taking out the industry gong in 2010, Jindii EcoSpa has been awarded the prestigious ASpa (Australasian Spa Association) “Best Urban Day Spa” award.

Jindii is a new-concept day spa that is setting a precedent for healthier, “greener” practices. “Green is a desirable shade to be wearing: spa-goers can enjoy the spa experience while keeping to environmental principles. The two aren’t mutually exclusive,” she says.

“That’s the true spirit of spa: not pampering, but self-awareness and self-nurture. It’s what we’re all about.”

She hopes to set the example that you CAN make a differ-ence if you simply choose to take action.

Amy HewsonCEO

MPS RecruitmentUnit 9, 141 Flemington RoadMitchell6123 [email protected]

I HAVE been working at MPS Recruitment since 2007. Initially as a security vetting of cer, I moved into a training consultant role and more recently I have been promoted to CEO.

My progression in the company has been an incredible learning and development curve and I have been given the opportunity to reach heights I wouldn’t have known possible without the leadership and coaching of my directors.

In this new role I have a shared vision of bringing con- dence to our clients and candidates who have been disil-lusioned with the recruitment industry.

Our ethos “A fresh take on an old industry” is a passion that is delivered through honesty, integrity and a dedication for customer service by our recruitment team.

The challenges I face over the coming years is furthering my personal growth and company development, which is an exciting prospect. The satisfaction of placing the right person in the right role is why we do what we do.

Irene HaziliasDIRECTOR

HRMWEB - Resource Management SolutionsPO Box 70 Belconnen1300 [email protected]

IT happened three years ago... one day I was working at Russell Of ces heading towards my 10-year anniversary in the public service, the next I was sitting in my parent’s basement agreeing to go into business with my brother, Michael. He had only gotten half way through showing me the software solution he had built that would assist businesses to manage their staff more ef ciently when I said: “I’m in”.

I had always been passionate about organisational ef- ciency so the chance to enhance productivity with the power of technology, coupled with the opportunity to help people en masse to run their businesses more effectively... well, I knew I had to be a part of that.

Being involved in HRMWEB continues to be an exciting and highly rewarding experience. Every day I’m lucky enough to work with people who are creative and innovative, run a business that works with cutting-edge technology and assist in making business owners’/managers’ lives easier.

Sandra FisherMANAGER OHS & TRAINING

SRC SolutionsPO Box 770 Mawson6282 [email protected]

SANDRA began work with SRC Solutions at its inception in 1997 and was instrumental in establishing the rehabilitation case-management arm of the business. Sandra has extensive management experience in many areas including OHS, return-to-work co-ordination, human resource management and business management.

Between 2006 and 2010 Sandra was general manager of SRC Solutions and contributed greatly to the company’s growth by developing and implementing quality assurance and compliance processes, ensuring their maintenance and improvement. Also successfully representing the company at business forums promoting SRC Solutions’ image and services.

In 2010, Sandra decided to step back from this role to spend more time with her family, but remained in the capacity as manager of OHS and Training and continues to be the focal point in business and product development.

Innovative, skilled, vastly experienced and holding strong tertiary quali cations, Sandra ensures SRC Solutions remains a step ahead in its implementation and service to its clients.


Sandra MichieTENDER WRITER

Tender Agenda0408 [email protected] coming soon!

SANDRA is passionate about helping small businesses grow their business by assisting them to write winning tenders. “Small business operators are subject matter experts in their chosen eld, but the idea of writing a tender is enough to give them heartburn” she said.

Many people are intimidated by the tendering process, but Sandra says that small business owners should not turn their back on tendering as a strategy for potential business growth.

“Every year the Australian Government spends around $43 billion on goods and services and this does not include the bil-lions spent by State and Territory governments. They literally buy everything from A-Z and in between,” she says.

Sandra has been writing tenders for seven years and has recently written a book called “Successful Tender Writing”. The book explains the tender process, documentation and terminology in simple terms. It also contains examples of ten-der responses. Sandra’s book is being published by Thomson Reuters and will be available next month.

Michelle LumbacaOWNER

Tan Wax RelaxShop 24, Erindale Shopping Centre,Wanniassa6231 1515www.tanwaxrelax.com

MICHELLE Lumbaca is determined to ip the beauty industry upside down with her vision for Tan Wax Relax. In less than a year, Michelle has made a big impact and has secured her place in this very competitive industry.

“I want to bring the beauty industry into the 21st century... out with old-fashioned facials and old, brown towels and in with oxygen therapy and disposable eco-friendly towels,” she says.

“I want it to be a new and improved style of beauty with emphasis on hygiene, style and cutting-edge technology.

“With unique touches such as a skin bar in reception area, an LCD screen in the treatment rooms and iPod docking stations in the tanning rooms, are just a few of the differences you will expect in this modern day salon.”

With her contacts in Los Angeles, she has secured exclusive rights to the revolutionary tanning machine In nity Sun, which is loved by stars such as Gisele Bundchen and Alyssa Milano.

Kerry ByersMANAGER, Return To Work Services

SRC SolutionsPO Box 770 Mawson6282 [email protected]

KERRY joined SRC Solutions, OHS and return-to-work special-ists in 2007 and brought with her a wealth of knowledge and experience in the return-to-work services arena after many years work in the public sector, where she provided injury management and OHS operational and strategic advice to managers and employees.

Results driven, with a focus on quality outcomes, and her strong commitment to customer service saw Kerry become the recipient of the ACT Work Cover Award for Best Individual Contribution to Safety in 2004.

Most recently, Kerry has become an accredited instructor in Mental Health First Aid and provides training to help employers and employees identify signs of mental stress. Kerry’s vast experience and tertiary quali cations coupled with her excellent communication skills and understanding of the challenges faced by managers in meeting their injury management obligations ensures her clients receive the very best support and advice.

Kerry’s contribution to SRC Solutions is invaluable to its growing success.

Janie LawsonVOCALIST

The StilettosPO Box 5696 Hughes0414 [email protected]

JANIE has performed in theatre restaurants, corporate and cabaret shows since the mid ‘80s. Attracted to performance at an early age, she originally trained in ballroom and Latin American dancing, which she taught for many years and competed at professional level.

Vocally, she trained with the late Gery Scott in Canberra and at the Peggy Still School of Music in Atlanta, US.

She has a passion for musical theatre and has performed leading roles with companies in Australia and in the US. No-table performances include Charity Hope Valentine in “Sweet Charity”, for which she received a CAT Award for Best Actress in a Musical, Sally Bowles in “Cabaret”, Muzzy Van Hossmere in “Thoroughly Modern Millie”, Demeter in “Cats”, Anita in “Westside Story” and Judy Garland in “Boy From Oz”.

Janie loves performing with The Stilettos as the trio continu-ally evolves and also utilises choreography and costumes to create an act that not only sounds great, but looks fabulous as well.

Sally JacksonVOCALIST


SALLY has been performing as a professional vocalist for more than 15 years.

Her strong and versatile vocal style ensures that a range of genres can be performed with ease. Sally is a consummate professional and her energy on stage is contagious and translates to the audience.

She has been a member of the Stilettos for a number of years and enjoys the wide repertoire of songs that the group performs.

The Stilettos’ repertoire is very diverse, the trio can perform a ballad or anthem at a ceremony in three-part harmony or can just as easily belt out an uptempo hit at a gala awards night. Sally particularly enjoys performing “The Andrews Sis-ters’ Wartime Theme Show” that the trio regularly performs, complete with Andrews Sisters’ costume and ‘40s-inspired hairstyles. The Stilettos have been own interstate to perform at corporate events so being a member of The Stilettos, says Sally, de nitely has its perks.

Tina MeirVOCALIST


TINA is the founding member of The Stilettos, a professional female vocal trio that performs locally and interstate for cor-porate events, parties, weddings, festivals and all occasions.

Tina has been performing professionally since landing her rst job as a vocalist/entertainer at Tarzan’s Theatre Restau-rant in 1992. Since then, she has performed in cabaret shows throughout clubs in Sydney and Canberra, in musical theatre productions, televised concerts and events, corporate events, with bands, vocal trios, acoustic duos, wedding ceremonies and the like.

Since moving back to Canberra from Sydney to raise her family with husband Rick, Tina formed The Stilettos with Sally Jackson and Janie Lawson to create a professional act that would cater to both the corporate and private sector.

The Stilettos repertoire is designed to suit a wide demo-graphic and client requirements. In addition to The Stilettos, Tina also manages Drawcard Entertainment, a boutique talent booking agency for actors/extras, voice-over artists and other talented performers and acts.


Tricia MooreOWNER

Thumbelina Miniatures & GiftsGinninderra Village, Gold CreekO’Hanlon Place, Nicholls6230 [email protected]

THUMBELINA has just celebrated ve years at Ginninderra Village, and is still enjoying being a treasure trove “where little is always loved”.

Tricia has tapped into the adage, “everything old is new again”. She hears time and again, ‘Gosh I used to have one of those as a child’, or ‘I haven’t seen that for years’. In today’s world of high technology, urgency for information and instant grati cation, it is welcoming to think back to a simpler time.

The entire Lundby dolls’ house range, consisting of the Stockholm, Smaland and Gotland houses along with their accessories are also here.

Christmas preparations are in full swing, with exquisite treasures sourced from around the globe, including Scandi-navia, Russia and Nepal. Santa’s Letterbox begins again on November 1. With a gold coin donation, every child whose fully addressed letter is posted at Thumbelina’s letterbox, will receive a hand-written reply in the post. All donations are given to the Smith Family Christmas Appeal.

Thumbelina is open Tuesday to Sunday, 10am-5pm.

Elissa MicheleBUSINESS OWNER

Sibu BeautyUnit 27, Nicholls shops,Kelleway Avenue,Nicholls6241 [email protected]

I HAVE owned Sibu Beauty for three years and it has been so rewarding and enjoyable, but also hard work. In addition to owning and working at the salon, I work full-time as a project manager for the Department of Education, Employment and Workplace Relations.

The key to making this combination work is being super organised! I have a really good routine in place and various systems to ensure I don’t forget about things. My girls at the salon, particularly Tahnee the salon manager, are unbelievably fantastic, which helps enormously. And I have a very under-standing and amazing partner who helps me, too!

I specialise in spray tanning and make-up and did my certi cate in make-up with the Napoleon Perdis academy. Sibu Beauty is a wonderful place to work – we have fun, have very high customer service and treatment standards and love what we do. We do the little things that make people want to come back.

Meg CutlerOWNER

The Teddy Bear ShopShop DF13, Level 1, Canberra Centre6257 [email protected]

I HAD always wanted to own a business and the opportunity arose to purchase The Teddy Bear Shop when the previous owner retired. The shop had been an institution in the ACT for nearly 30 years and has been bring pleasure to generations of many families, both from Canberra and around Australia. The Teddy Bear Shop is a destination shop for the Canberra Centre.

Recently, we went overseas to expand our range of bears. As a result we now import the top German and English collectible bears. We were also able to arrange for Charlie, from Charlie Bears, to come to Canberra to do her only signing anywhere in the world for 2011.

I continue to develop bear-making groups to enable bear lovers to increase their bear-making skills and the enjoyment they get out of creating their own works of art.

The most enjoyable part of the job is watching people get so much enjoyment out of something to hug.

Eve JonesBRAND, MEDIA AND SPONSORSHIP MANAGER

TransACTLevel 4, 470 Northbourne Avenue, Dickson6161 [email protected]

EVE has recently returned to Canberra with her family follow-ing her earlier years here as a university student.

With more than 15 years’ of experience in marketing, branding and executive leadership roles, Eve is driven to deliver for TransACT’s customers and the local community.

TransACT is a strong partner of local communities and businesses, and proudly supports more than 50 community organisations.

“I enjoy working for a company that has such strong ties to Canberra and regional Victoria,” she says. “I strongly believe organisations have a responsibility to support their communi-ties and TransACT’s sponsorship program is a great way to give back.”

As well as managing TransACT’s sponsorships, Eve is responsible for the company’s brand and public relations.

“The telecommunications industry is incredibly fast-paced and challenging. As a company we strive to be ahead of the curve and I enjoy breaking the news about our latest products to our customers,” she says.

Tahnee McGrathBEAUTY THERAPIST/SALON MANAGER

Sibu BeautyUnit 27, Nicholls shops,Kelleway Avenue,Nicholls6241 [email protected]

I HAVE been managing Sibu Beauty for three years. Managing the salon allows me to pursue my passion on a daily basis.

I feel very lucky to be part of such a talented team where we are constantly learning from each other and developing wonderful relationships with our clients.

My role is to support and develop the girls as well as liaise with suppliers, organise promotions and create the ultimate pampering environment.

I think variety in my daily schedule is what I enjoy most.Treatments that I really enjoy performing are facials, mas-

sage and gel nails. I think it is important for women to take time out of their busy schedules to tune out and relax and I enjoying being able to help with that. My vision at Sibu Beauty is to create an inviting and relaxing environment for both clients and staff and I am very lucky that my fabulous team help me to achieve this.

Lizzie WagnerOWNER

Lizzie Wagner GroupPO Box 4444, Kingston6299 8328 / 0412 [email protected]

LIZZIE Wagner celebrates 26 years in business in 2012. Locally known for her modelling, acting and performer management, placement, industry training and fashion events. Internationally, Lizzie is a well-known and acclaimed keynote speaker, corporate trainer, author and presenter.

While continuing these services and remaining dedicated stylists and wardrobe co-ordinators, Lizzie’s group divide their time between national and international clients and locations, for large corporations and individuals.

Lizzie, a nalist in the Telstra Business Women’s Awards and Lifetime Achieved awards, works with disabled people and travels yearly to NT, WA and other remote communities working on indigenous empowerment programs for women.

In 2010, Lizzie launched her all-natural, aromatherapy skincare line and the rst in a series of books. This year, the group will expand into Asia and North America. Lizzie would like to thank her loyal clients over the past 26 years and appreciates the support from her local Canberrans, without which she could not be the outstanding achiever and identity she is today.


Natasha VanzettiBUSINESS DEVELOPMENT MANAGER

Web1231800 932 123 (1800 WEB 123)[email protected]

NATASHA Vanzetti has a passion for small business and a zest for life. Having worked behind the scenes with her sister Bianca, who is a director of Web123, Natasha realised how much small business would bene t from this new innovation.

After 15 years in the nancial services industry, Natasha now works tirelessly to educate and further develop small businesses by helping them achieve online success without the expensive price tag and without feeling intimidated by the web.

Natasha says: “After launching in April 2010, our clients became raving fans and we made sure we took on board their feedback and listened to their needs, wants, fears and concerns about operating a small business in today’s competi-tive online environment.

“In February, we re-launched Web123, offering our clients 30 new products and services. Based on client feedback, we have truly delivered!”

Their website is at www.web123.com.au or email Natasha on [email protected]

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