city of fort wayne public right of way accessibility ... of fort wayne public right of way...
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City of Fort Wayne Public Right of Way Accessibility Guidelines (PROWAG)
ADA Transition Plan Bus Stop Section: The Fort Wayne Public Transportation Corporation/Citilink provides fixed route and demand response public transit within the city limits of Fort Wayne and New Haven. Citilink is an independent unit of local government but works closely with public & private agencies to provide access and mobility to residents within our service area. Citilink operates 11 fixed routes and two flex/deviation routes with boarding & alighting along the public thoroughfares. Citilink also operates an origin to destination paratransit service for people physically or mentally unable to access fixed route service; in compliance with Federal Transit Administration (FTA) ADA regulation. Flag Stops: It is Citilink policy to pick up/drop off passengers at any safe intersection (flag stop) along our fixed route system. It is not possible to ensure that every potential boarding & alighting location is fully accessible. Drivers are trained to choose safe & accessible locations. Bus Stops: Citilink bus stop signs are provided along each route to indicate the availability of bus service and the route name/number (signage is compliant with ADA requirements). A spreadsheet detailing the approx. 1,100 locations and passenger amenities (shelter/sidewalk/ramp) at these designated stops is attached as Exhibit A. Citilink contracts with the City of Fort Wayne Street Department to install bus stop signs; therefore, the city can help ensure that signs are posted in compliance with ADA standards. Maps detailing Citilink bus routes in relationship to existing sidewalk infrastructure is included as Exhibit B. In addition, Citilink routes, schedules, and bus stop locations can be viewed on Google Transit using the trip planner located on the Citilink website (www.fwcitilink.com) or RouteShout app on smart phones. Flex route and demand response stops: This service is provided origin to destination by advance request; these trips are delivered primarily curb to curb using existing infrastructure and lift equipped buses that provide a level platform for boarding. Bus Shelters: See attached map identifying shelters by owner; Exhibit C. Citilink owns and operates 13 bus shelters. 1. St. Mary @ Margaret 2. Randallia @Vermont 3. Washington @ Hammar 4. Anthony @ Pontiac 5. Pontiac @ Smith 6. Diplomat Apartments: out of service 7. Anthony @ McKinney 8. Anthony@ Chartwell Dr: 9. Decatur @ Tillman (Tall Oaks)
10. Decatur @ Southtown Sq. Apt 11. Calhoun @ Wildwood 12. Southgate Plaza: extra large shelter 13. Southtown Centre (Wal-Mart): 2 shelters A private marketing company (United Media Group) through an arrangement with the City of Fort Wayne has placed approx. 100 “Bus Huts”, with lighted signage, throughout the city. The operating agreement requires that the contractor is responsible for compliance with ADA guidelines. Another vendor has expressed interest in locating bus shelters for advertising as well. All placements must be approved by Citilink and the City Traffic Engineer/Right of Way. A listing of shelters provided by United Media Group is included as Exhibit D. Private entities have also placed shelters/benches at their locations with approval from the City Traffic Engineer/Right of Way. Transit Facilities: Citilink owns and operates a downtown transfer facility: Citilink Central Station (121 West Baker Street) which opened in the fall of 2012. It is fully compliant with all ADA design requirements and standards. The Citilink administrative building: Gionet Transit Center (801 Leesburg Road) is a much older facility which was updated per Section 504/ADA requirements years ago. Citilink leases a small space at the Urban League: Hanna Creighton Neighborhood Transit Center (2135 South Hanna) which provides enhanced bus shelters & interior waiting/restroom area. This facility was built in 2009 in compliance with ADA standards. Relevant Policies/Procedures: Amenity Placement Procedures: 1. Solicit/receive amenity requests from passengers/drivers/general public 2. Refer request to Asst. General Manager (Betsy Kachmar) 3. Check request against our current relevant amenity inventory – bus stop/bus shelter/transit Facility/bus specification/pass sales outlet/marketing materials, etc 4. Determine viability of request based upon relevant factors: a. Availability of existing amenity in proximity to the request b. Resources necessary to fulfill request c. Resources necessary to maintain request d. Availability of resources 5. Accept, defer or deny request as appropriate 6. Asst. General Manager to notify person who made the request of the status of their request 7. Attempt to complete the amenity placement process within 10 days of receipt of request Shelter placement criteria: 1. Guidelines established by Citilink service standards (50 boardings/day) 2. Locations serving elderly and/or persons with disabilities 3. Community requests 4. Approved by City Traffic Engineer/Right of Way
Passenger boarding/alighting procedures: Bus drivers are instructed to kneel the bus &/or extend the lift or ramp when it is obviously needed and upon request; many kneel the bus for every boarding. The ramp extends out about 50 inches to provide a stable surface for boarding and is level with the curb/sidewalk. Even where there is no sidewalk available, the low floor buses (when knelt & ramp is extended) provide slope acceptable per ADA regulations. Buses equipped with lifts provide a level boarding platform that spans the distance from ground to bus floor level. Drivers are to position the vehicle in a manner to allow for a level/stable surface and clear space for boarding the vehicle. Generally buses are able to work around sidewalk obstructions to affect a clear passage at the entrance door. We have a form for reporting bus stop accessibility issues (Exhibit D Citilink ADA bus stop issues report form) which is processed per amenity procedures above. ADA/Civil Rights Policy: Citilink has implemented appropriate policies, notification and grievance procedures as required by the ADA and Title IX per FTA regulation and guidance. These policies are incorporated into our public information materials and available via our website at the following link: http://www.fwcitilink.com/policies.htm Citilink receives federal funding from and reports to the Federal Transit Administration (FTA) and is in full compliance with all FTA rules and regulations as evidenced by our successful 2012 Triennial Review (available upon request). ADA Transition Plan Compliance:
• Inventory - Citilink performed a comprehensive inventory of all bus stop sign locations and installed new signage (compliant with ADA standards) in 2004. This survey will be updated utilizing a survey tool that is consistent with PROWAG standards, the compliance rating system established by the City of Fort Wayne, and utilizing tool kit resources from the Assessment of Bus Stop Accessibility and Safety provided by Easter Seals Project ACTION. We believe the 13 Citilink bus shelter locations are fully compliant; however, they will also be evaluated.
• Analyze - This data will then be analyzed to determine modifications needed to ensure accessibility per PROWAG guidance and the costs associated with these modifications.
• Prioritize - A prioritized implementation schedule will be developed based upon usage, level of modification required, collaboration with other infrastructure improvements, available resources, etc.
• Implement - Citilink will work with the City of Fort Wayne, City of New Haven, United Media Group, private businesses, community agencies, etc. to identify resources and implement bus stop improvements.
2013 ADA Transition Plan Implementation Schedule: January: submit ADA Indiana grant request to provide bus stop evaluation training - in conjunction with Fifth Freedom (disability advocacy organization) February-August: perform bus stop PROWAG compliance inventory – utilizing trained
volunteers/interns/staff February-April: Refurbish & repurpose 20 bus benches as art throughout downtown in conjunction
with the Downtown Improvement District, Arts United & other community partners. March-April: Implement FTA Livability Project Grant bus stop & sidewalk improvements
in the Lake/Randallia area in conjunction with City of Fort Wayne August-October: Evaluate inventory data and compile prioritized bus stop compliance
implementation plan with cost estimates Ongoing: Make improvements & provide progress updates Citilink PROWAG Transition Plan Contact: Betsy Kachmar, Assistant General Manager Fort Wayne Public Transportation Corporation/Citilink 801 Leesburg Road Fort Wayne, Indiana 46808 (260)432-4977 [email protected] www.fwcitilink.com Attachments: Exhibit A: Citilink Bus Stop Inventory Spreadsheet Exhibit B: Map of Citilink Routes/City of Fort Wayne sidewalk inventory Exhibit C: Map of Citilink bus stops & bus shelters identified by owner (Citilink/UMG/other) Exhibit D: United Media Group bus hut list Exhibit E: Citilink Bus Stop Deficiency Report Form
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Transit Routes, Stops and SheltersRoute 1
Route 2
Route 3
Route 4
Route 5
Route 6
Route 7
Route 8
Route 9
Route 10
Route 21
Route 22
Campus Link Route
!P Citilink Stop
!< Citilink Shelter and Stop
!< Private Shelter and Stop
!< United Media Group Shelter and Stop
hg United Media Group Shelter - Not A Stop
Fort Wayne City Limit
/
Bus Stop Report Form Route Number: ________ Describe Location: ________________________ _________________________________________ _________________________________________ Safety/Accessibility Concern: _______________ _________________________________________ _________________________________________ Suggested Action: ________________________ _________________________________________ Your Name: ______________________________ Phone Number: __________________________ (If not a Citilink employee) Please submit this form to Betsy Kachmar at Citilink. Provide as much detail as you can. Your name & phone are important, as additional information may be necessary to address your concerns. The Mayor’s office has pledged to assist with priority issues beyond Citilink’s control. Thank you for your input and assistance.
Citilink, 801 Leesburg Road, Fort Wayne, IN 46808 432-4546●www.fwcitilink.com
Bus Stop Report Form Route Number: ________ Describe Location: ________________________ _________________________________________ _________________________________________ Safety/Accessibility Concern: _______________ _________________________________________ _________________________________________ Suggested Action: ________________________ _________________________________________ Your Name: ______________________________ Phone Number: __________________________ (If not a Citilink employee) Please submit this form to Betsy Kachmar at Citilink. Provide as much detail as you can. Your name & phone are important, as additional information may be necessary to address your concerns. The Mayor’s office has pledged to assist with priority issues beyond Citilink’s control. Thank you for your input and assistance.
Citilink, 801 Leesburg Road, Fort Wayne, IN 46808 432-4546●www.fwcitilink.com