cisco systems, netflix, and office depot presentation
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Cisco Systems, NetFlix, andOffice Depot: The Business
Value of
Real-Time Web DecisionSupport
Submitted To:Deepjyoti ChowhuryAsst. Professor(DBA)Assam University
Submitted By:Somhita Chakraborty (66)E. Chanu Apanthoi (72)Jefrina Ahmed (85)Jhuma Rani Dey(52)Amitava Paul(77)
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Cisco Systems
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Cisco Systems - CEO John Chambers is president and CEO of Cisco
Systems, the worldwide leader in networkingfor the Internet. Since January 1995, when heassumed this position, Chambers has grownthe company from $1.2 billion in annual
revenues to its current run-rate of approximately $18.9 billion. Chambers joined Cisco in 1991 as senior vice
president, Worldwide Sales and Operations.Prior to joining Cisco, Chambers spent eightyears at Wang Laboratories and six years withIBM. Chambers holds a law degree and abachelor degree in business from West Virginia
University. He later received a masters of business administration degree in finance andmanagement from Indiana University. He ismarried and has two adult children.
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John T. Chambers - Awards
Number 2 CEO in America, WorthMagazine
The Most Powerful Person inNetworking, Network World
The Most Influential CEO, InstitutionalInvestor Magazine
Vice Chairman, President George W.Bush National InfrastructureAdvisory Council (NIAC)
Member, President George W. BushTransition Team, EducationCommittee
Best Boss in America, 20/20 CEO of the Year, Chief Executive
Magazine Internet Industry Leader Award, U.S.
Internet Council Mr. Internet, Top 25 Executives
Worldwide, Business Week Member, President Bill Clinton Trade
Policy Committee
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About Cisco Systems
Cisco was founded in 1984 by a small group of computer scientists from Stanford University
Since inception, Cisco engineers have been
prominent in the development of InternetProtocol (IP)-based technologies This traditition continues with industry leading
products in the core areas of routing andswitching, along with advanced technologies
in areas such as optical, network security, IPtelephony, wireless LAN, storage and homenetworking.
Broad range of service offerings, includingtechnical support services and advancedservices.
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About Cisco Systems
Cisco sells its products and services:Directly: through its own sales forceIndirectly: through channel partners to large
enterprises, commercial businesses, serviceproviders, and consumers.Cisco is the worldwide leader in networking for
the Internet. Cisco hardware, software, andservice offerings are used to create internet
solutions so that individuals, companies, andcountries have easy access to information –regardless of differences in time and place.
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Alliances - Enable customer success by driving
business and technology change through strategic alliances withindustry leaders.
Accenture
Bearingpoint
Callisma
Cap Gemini Ernst & Young
EDSHP
Microsoft
Motorola
SonySun
Thru Point
IBMItattel
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Competitors
Cisco's market cap is now five times thatof its competitors.
Cisco's goal is to grow 10 percent faster
than its competitors, and revenueincreased 9 percent year over year forthe most recently reported quarter,while competitors' revenue shrunk.
goal of growing 10 percent faster thanthe competitors
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NETFLIX
The company was established in 1997 and isheadquartered in Los Gatos, California.
Reed Hastings, co-founder and CEO.
Barry McCarthy, CFO, Secretary.Leslie J. Kilgore, CMO.
It started its subscription service in 1999. In 2009 it was offering a collection of 1,00,000 titles on DVDand surpassing 10 million subscribers. On February 25, 2007, Netflix announced the billion DVDdelivery.
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Internet video streaming
Video is streamed to the user usingstandard PC hardware, and requiresMicrosoft's Silverlight software to be
installed. Viewing is initiated by pressing a"Play Instantly" button, and played back onthe PC monitor. Films can be paused or restarted at will.
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Revenue: US$ 1.67 BillionOperating income: US$ 192 MillionNet income: US$ 115.80 MillionTotal assets: US$ 680 MillionTotal equity: US$ 199 MillionEmployees: 2000+
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OFFICE DEPOT
Office Depot was founded by three partners: Stephen Dougherty,Pat Sher, and Jack Kopkin in 1986. .It is headquartered in Boca Raton,
Florida.They envisioned a warehouse-
style store for office products wherecustomers could purchase items in
bulk for discounted prices.This concept lead to starting
Office Depot, and the company opened its first store in Lauderdale
Lakes, Florida in 1986
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Cisco system wants everyone inthe company to have access toreal-time information.
They use a graphical user interface-based view from onechannel inc.that gives themreal-time views of their account
and other activities.Cisco receives point-of-sale data
via the internet or throughelectronic data interchange
from their partners.Cisco couples it with real-time
web-based inventory information and processes it using analytical software from
Hyperion solutions corp.
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LIMITATIONS- 1)Most of the data is
batched. They always suffer a time lack in analysing the data they receive.
RESULT-Insufficient problem solving process and no optical solution for their distribution.
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Yes, Netflix’s real-time personalizationsystem is critical to their business
success.Explanation:
With today's busy lifestyles, and
consumers demanding more value andcontrol, it's no wonder that Netflix hasbecome the preferred online provider of the home entertainment experience.
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-he Real time helps marketing anager in designing web page to
ork best for given promotion and llow them to make changes
mmediately based on dynamic.eedback
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3. Browse:
4.Suggestions
5.Recommendations
6.Customer Satisfaction
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Question 3: Do you think salesperson will appreciate & benefit from the real - time alert system envisioned for
Office Depot? Why or why not?
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No query of the customer will be leftpending.
Helps to give instant information to theirsales force about the customers in their
territory.Helps to understand the current status of
the different outlets such as sales,inventory.
Helps the retail outlets at remote locationsto gain easy access to the main branch.
Helps in customization of product.
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Questions?