cisco customer educationcombining video, phone and lcd monitor display into a compact 14”...
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Cisco Confidential 1 © 2013-2014 Cisco and/or its affi l iates. All rights reserved.
Cisco Customer Education Seeing Is Believing: Cisco Collaboration Demo - Mobile, Visual and Social
Brian J. Avery
Territory Business Manager – Cisco Systems
This session was recorded via Cisco WebEx! You can watch the live session recording via the following URL:
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Thanks for your interest and participation!
Cisco Confidential 2 © 2013-2014 Cisco and/or its affi l iates. All rights reserved.
Cisco Customer Education Seeing Is Believing: Cisco Collaboration Demo - Mobile, Visual and Social
Brian J. Avery
Territory Business Manager – Cisco Systems
Connect using the audio conference box or you can call into the meeting:
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Cisco Confidential 3 © 2014 Cisco and/or its affi l iates. All rights reserved.
Agenda
§ Introduction
§ Welcome to the 21st Century
§ Redefining Collaboration
§ Seeing Is Believing § Ease of Management § The User Experience § Cloud Collaboration § Exceptional Video
§ Conclusion
About Your Host Brian Avery Territory Business Manager, Cisco Systems, Inc.
Cisco Confidential 4 © 2013-2014 Cisco and/or its affi l iates. All rights reserved.
Who Is Cisco?
Cisco Confidential 5 © 2013-2014 Cisco and/or its affi l iates. All rights reserved.
Computer scientists, Len Bosack and Sandy Lerner found Cisco Systems
Bosack and Lerner run network cables between two different buildings on the Stanford University campus
A technology has to be invented to deal with disparate local area protocols; the multi-protocol router is born
1984
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Who Is Cisco?
John Chambers, Chairman and CEO, Cisco
• Dow Jones Industrial Average Fortune 100 Company
• $145B Market Capitalization
• $48B in Revenue
• $8B in Annual Profits
• $33B More Cash than Debt
• $5.9B in Research and Development
http://finance.yahoo.com/q/ks?s=CSCO+Key+Statistics
Cisco Confidential 7 © 2013-2014 Cisco and/or its affi l iates. All rights reserved.
Market Leadership Matters
No. 1 Voice
39%
No. 1 TelePresence
43%
No. 1 Web
Conferencing 41%
No. 1 Wireless LAN
50%
No. 2 x86 Blade Servers
27%
No. 1 Routing Edge/Core/
Access 45%
No. 1 Security
33%
No. 1 Switching Modular/Fixed
64%
No. 1 Storage Area
Networks 47%
Q1CY14
Cisco Confidential 8 © 2013-2014 Cisco and/or its affi l iates. All rights reserved.
§ CCE is an educational session for current and prospective Cisco customers
§ Designed to help you understand the capabilities and business benefits of Cisco technologies
§ Allow you to interact directly with Cisco subject matter experts and ask questions
§ Offer assistance if you need/want more information, demonstrations, etc.
What Is the Cisco Customer Education Series?
Welcome to the 21st Century!
What ever happened to our flying cars, robot servants and all that cool stuff?
Cisco Confidential 10 © 2013-2014 Cisco and/or its affi l iates. All rights reserved.
20 Years Ago: Cubicles Office Space with different Networks
Wired Ethernet and Dedicated Phone Lines
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work home
Video Is Now Pervasive
Any Time, Any Place Across All Devices
Mobile Devices Are the New Workspace
PCs & Macs Android & iOS Tablets Smart Phones
Cisco Confidential 14 © 2013-2014 Cisco and/or its affi l iates. All rights reserved.
Cisco Collaboration Redefining the Collaboration Experience
Cisco Confidential 15 C97-730913-00 © 2014 Cisco and/or its affi l iates. All rights reserved.
Typical Multi-Vendor Network
Switching Routing Security Wireless Voice
Cisco HP Dell 3Com Dlink NetGear Linksys
Cisco 3Com Juniper Huwai Adtran
Cisco Watchguard Sonicwall Axis Checkpoint NetGear Dlink Linksys
Cisco 3Com NetGear Dlink Aruba
Cisco Nortel Avaya Mitel Siemens Shoretel Samsung Panasonic Toshiba Intertel Comdial NEC Alcatel
Cisco Confidential 16 C97-730913-00 © 2014 Cisco and/or its affi l iates. All rights reserved.
Results in The Frankenstein Effect!
Switching Routing Security Wireless Voice
Cisco HP Dell 3Com Dlink NetGear Linksys
Cisco 3Com Juniper Huwai Adtran
Cisco Watchguard Sonicwall Axis Checkpoint NetGear Dlink Linksys
Cisco 3Com NetGear Dlink Aruba
Cisco Nortel Avaya Mitel Siemens Shoretel Samsung Panasonic Toshiba Intertel Comdial NEC Alcatel
§ Reliability challenges
§ Inconsistent warranties
§ Higher maintenance costs
§ No single point of support
§ Basic levels of integration
Cisco Confidential 17 C97-730912-00 © 2014 Cisco and/or its affi l iates. All rights reserved.
Cisco Collaboration Portfolio
Collaboration Endpoints Conferencing Customer
Collaboration Unified Communications
Cisco Confidential 18 C97-730913-00 © 2014 Cisco and/or its affi l iates. All rights reserved.
Collaboration: Enabled by a Comprehensive Architecture
Collaboration Services
Voice and Video
IM and Presence
Content Sharing
Conferencing
Customer Contact
Messaging and Recording
Edge
Workflow
Network-Based Platform Security Network
Data Center
Management Medianet
Consistent Experience
Deployment Models On Premises Cloud +
Cisco Confidential 19 © 2013-2014 Cisco and/or its affi l iates. All rights reserved.
of Fortune 500 Use Cisco®
Collaboration
95%
Cisco IP Phones
85+ Million
Cisco WebEx® Minutes
per Month
3+ Billion
Cisco Collaboration Customers
200,000+
Cisco TelePresence®
Endpoints
2+ Million
Cisco Contact Center Agents
3.3+ Million Cisco Jabber®
Seats
22+ Million
Leading the Industry
Cisco Confidential 20 © 2013-2014 Cisco and/or its affi l iates. All rights reserved.
Cisco’s Packaged Collaboration Solutions Portfolio
Cisco Business Edition 6000 for Midmarket
Cisco Business Edition 7000 for Enterprise
Simple, Cost-Effective, Complete Solutions
§ Business Edition 6000 for Midmarket
§ Single server - 1,000 users, 50 sites
§ Business Edition 7000 for Enterprise
§ Scalable, modular - 1,000+ users/sites
Turnkey Platforms, Come Ready-to-Activate
§ Preloaded applications on virtualized UCS servers
§ Smooth migration paths for hardware and software
Cisco Confidential 21 © 2013-2014 Cisco and/or its affi l iates. All rights reserved.
Cisco Collaboration Runs on Cisco Unified Computing
Source: 1 IDC Worldwide Quarterly Server Tracker, Q3 2013, December 2013, Revenue Share Source: 2 As of Cisco Q1FY14 earnings results Data Center Revenue is defined as Cisco UCS and Nexus 1000V
#1 Americas market share in x86 blades 1
3,850+ UCS CHANNEL PARTNERS
38,800+ UNIQUE UCS CUSTOMERS 2
100 world record performance benchmarks to date
More than 85% of all
customers have invested in UCS Fortune 500
Cisco Confidential 22 © 2013-2014 Cisco and/or its affi l iates. All rights reserved.
BE6000 for Midmarket Companies
Purpose-built, Affordable
Collaboration
§ Two Models § End-to-End Collaboration up to 1,000
users, 2500 devices, 9 apps, 100 call center agents
§ Entry-Level Communications for up to 150 users, 300 devices, 5 fixed apps
§ Scale-up, single-platform design –
support for high availability
Purpose-built, Affordable
Collaboration
§ Two Models § End-to-End Collaboration up to 1,000
users, 2500 devices, 9 apps, 100 call center agents
§ Entry-Level Communications for up to 150 users, 300 devices, 5 fixed apps
§ Scale-up, single-platform design –
support for high availability
Cisco Confidential 23 © 2013-2014 Cisco and/or its affi l iates. All rights reserved.
BE7000 for Enterprise Organizations
Flexible, Scalable Collaboration
§ Same feature set as BE6000
§ Supports over 1,000 users, 3,000
devices, multiple sites, applications
§ Scale-out, building-block approach -
stack servers to add more users,
devices, applications
§ Easy to design, plan, order and install
Ease of Management
Danny Nicholson Consulting Systems Engineer
Cisco Confidential 25 © 2014 Cisco and/or its affi l iates. All rights reserved.
With Cisco Prime Collaboration Provisioning Before Cisco Prime Collaboration Provisioning
Cisco Prime Collaboration Provisioning Benefits
• Accelerated site rollouts and reduction in time required to add users
• Delegation of moves, adds, and changes to help desk personnel
• Lowering of training requirements through single user interface for call control, messaging, and presence
• Fine-grained, role-based access control
• Tracking and auditing of all activity for improved accountability and troubleshooting
Cisco UCM Interfaces
Cisco® Unified Communications Manager Cluster
Cisco Unity®
Connection Voicemail
Cisco Unified Communications Manager
Express, Cisco Unity Express
Cisco Unity Connection Interfaces
Cisco IOS®
CME and Cisco Unity Express Interfaces
Cisco Unity®
Interfaces
Request for Services
Service Active
Engineer Admin
Reduced Deployment and Operating Costs Through:
Improved Operational Consistency and Control:
Cisco Confidential 26 © 2014 Cisco and/or its affi l iates. All rights reserved.
With Cisco Prime Collaboration Provisioning
Cisco Prime Collaboration Provisioning Benefits
• Accelerated site rollouts and reduction in time required to add users
• Delegation of moves, adds, and changes to help desk personnel
• Lowering of training requirements through single user interface for call control, messaging, and presence
• Fine-grained, role-based access control
• Tracking and auditing of all activity for improved accountability and troubleshooting
Cisco UCM Interfaces
Cisco® Unified Communications Manager Cluster
Cisco Unity®
Connection Voicemail
Cisco Unified Communications Manager
Express, Cisco Unity Express
Cisco Unity Connection Interfaces
Cisco IOS®
CME and Cisco Unity Express Interfaces
Cisco Unity®
Interfaces
Request for Services
Service Active
Admin
Reduced Deployment and Operating Costs Through:
Improved Operational Consistency and Control:
Cisco Confidential 27 ©2014 Cisco and/or its affi l iates. All rights reserved.
Prime Collaboration Demo
The User Experience
Brian Avery Territory Business Manager
An Easy and Simple Experience from Any Device
Every Desk
Every Room
Every Pocket
Cisco Confidential 30 © 2013-2014 Cisco and/or its affi l iates. All rights reserved.
Enable Collaboration from Any Desktop • All users and environments • Basic voice to the most-advanced integrated collaboration • Focus on ease of use and superior experience
Cisco® IP Phone Portfolio Cisco DX Series
3900 Series
8900 Series
7800 Series
8800 Series
7900 Series DX80 9900
Series DX650 DX70
Comprehensive Integrated Collaboration Experiences for Every Desktop and Device
Basic Voice Next Generation Voice Communication
Professional Voice Professional Voice and Video Phones
Jabber
Cisco Jabber
Cisco Confidential 31 © 2013-2014 Cisco and/or its affi l iates. All rights reserved.
All-in-One UC Application § Presence and IM § Voice, video, voice messaging § Desktop sharing, conferencing
Rich, Real-time Collaboration with Cisco Jabber® Any Device, Any Location
Collaborate from Any Workspace § PC, Mac, tablet, smart phone § On-premises and Cloud § Integration with Microsoft Office
Cisco Confidential 32 © 2013-2014 Cisco and/or its affi l iates. All rights reserved.
Jabber Demo
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Cloud Collaboration
Josh Stanley Collaboration Sales Specialist
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Complexity
How do I connect everyone together? In one meeting? Let’s Meet What devices
will be used? How many people
in my meeting? Where is everyone
joining from?
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Audio Conferencing
Video Conferencing
Web Conferencing
Conferencing Conundrum
Productivity Value Customer Adoption
Cisco Confidential 36 © 2013-2014 Cisco and/or its affi l iates. All rights reserved.
Web Conferencing
Video Conferencing
Audio Conferencing Conferencing
The New WebEx
§ Industry-leading web conferencing ̵ Audio, web, and high-definition video ̵ WebEx® Meetings, Training, Events, and
Support versions
§ Document, application, desktop sharing § One-time and scheduled meetings,
including scheduling with Outlook and Lotus Notes
Unlimited virtual rooms
Cisco Spark
An app that instantly creates a place for teams to work
together, where their work can live, and a way to stay
connected to it all
Persistent and secure messaging
and file sharing
Face-to-face meetings with screen sharing
Superior business class experience
Cisco Confidential 39 © 2014 Cisco and/or its affi l iates. All rights reserved.
Cisco Spark and WebEx Demo
Cisco Confidential 40 © 2013-2014 Cisco and/or its affi l iates. All rights reserved.
Exceptional Video
Jeff Graham Collaboration Partner Development Manager
Cisco Confidential 41 C97-730912-00 © 2014 Cisco and/or its affi l iates. All rights reserved.
The typical desktop workspace The typical meeting room
Cisco Confidential 42 C97-730912-00 © 2014 Cisco and/or its affi l iates. All rights reserved.
• Integrated system for simplified end user experience
• Amazing audio and video quality
• Intuitive touch controls
The “NEW” meeting room The “NEW” desktop workspace
Cisco Confidential 43 C97-732987-00 © 2014 Cisco and/or its affi l iates. All rights reserved.
Every Desk: The Collaboration Desk Portfolio
DX70 DX650 DX80
Android-based smart desk phone Integrated collaboration at the desktop Compact size for limited spaces
Android-based smart display combining video, phone and LCD monitor display into a compact 14” touchscreen device.
Android-based smart display delivers immersive face-to-face experiences via video, phone and LCD monitor display combined on a 23” touchscreen device.
MX300 G2
Quiet / Small Room
Small / Medium Room
Medium Room Large Room Training / Board Room / Auditorium
Immersive Room
SX20 SX80 SX10
Turn Any Room into a Collaboration Room
MX200 G2 IX5000
MX700 MX800
SpeakerTrack 60
Cisco Confidential 45 C97-730912-00 © 2014 Cisco and/or its affi l iates. All rights reserved.
Categories Impacted:
§ Travel Reduction
§ Workplace Transformation
§ Organizational Communications
§ Customer Care
Increase Business Value with Video Collaboration!
Cisco Project Workspace
Workplace Transformation
Travel Reduction
Organizational Communications
Customer Care Cisco Project Workspace
Cisco Confidential 46 C97-730912-00 © 2014 Cisco and/or its affi l iates. All rights reserved.
Accelerate Sales with Demonstrations https://www.ciscomeetingonus.com/schedule.php
ON A MISSION:
TO BRING AMAZING TO EVERYONE IN THE WORLD https://www.youtube.com/watch?v=uOGS83EtQGs
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Conclusion
Cisco Confidential 49 C97-730912-00 © 2014 Cisco and/or its affi l iates. All rights reserved.
Building Business Value Through Collaboration
Enable mobile workers and BYOD
Collaborate with external organizations
Locate and access remote experts
Cisco Confidential 50 C97-730912-00 © 2014 Cisco and/or its affi l iates. All rights reserved.
Only Cisco Can Bring It All Together
Unified Communications
Customer Collaboration
Conferencing
Open & Interoperable
Intercloud: Premises, Cloud & Hybrid
Ecosystem: Partners & Cisco Services
Cisco Confidential 51 © 2013-2014 Cisco and/or its affi l iates. All rights reserved.
Thank You and Next Steps
Brian Avery [email protected]
Contact Your Cisco Partner https://tools.cisco.com/WWChannels/LOCATR/performBasicSearch.do
www.
Learn more about Cisco Collaboration: www.cisco.com/go/collaboration/
Cisco Confidential 52 © 2013-2014 Cisco and/or its affi l iates. All rights reserved.
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