Chloe Rae Jones North Hollywood, CA ConsultingChloe@gmail.com (213) 808-4593

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Talented Business Management Consultant with over 13 years in Home Health Management, and Health & Wellness. Specializing in Start-up, Reconstruction, Business Development, HR, Recruiting, Operations, AR,

Marketing, and Strategic Planning. I enjoy working with individuals, companies and organizations to maximize their potential and streamline processes that solidify growth. I am continually looking for partners that utilize my strong

administrative management skills and innovative ideas to provide organizational efficiency solutions.

Owner- ConsultingChloe

2013 to Present Independent Contractor, Consulting for Small Business Management; Start-up, Reconstruction, Business

Development, HR, Recruiting, Operations, AR, Marketing, and Strategic Planning. Health Care Management and Health & Wellness.

Recruiting Manager/HR Consultant | BrightStar Healthcare, Woodland Hills, CA

August 2012- Present: •Manage the recruitment process including; interview and targeted selection process, orientation and systems

training, retention, and development of staff • Exercise staff oversight to ensure new operations plans, policies

and procedures are consistent with company goals and objectives. • Handle HR/legal personnel issues directly; all

incoming correspondence from state and federal entities, internal disciplinary actions, separation processes, and

staff training and evaluations. • Handle all workers’ comp claims, responsible for proactive measures to reduce

worker’s comp and other liability exposures and minimize expenses for incidents.

Branch Manager/Director of Operations/Recruiting Manager | BrightStar Care, Huntington Beach, CA

March 2009- September 2015 (Continued on a consultant basis after 4 years full-time):

•Payroll and Billing processing and oversight on a weekly basis • Manage the recruitment process including;

interview and targeted selection process, orientation and systems training, retention, and development of staff

•Maintain appropriate staff bench levels, for both the clients in the field and internal office needs. • Maintain

licensing databases keeping in compliance with state and federal requirements. • Inside/Outside Sales and

Marketing, general Business Development • Overall office management and adherence to brand and location

standards. • Exercise staff oversight to ensure new operations plans, policies and procedures are consistent with

company goals and objectives. • Handle HR/legal personnel issues directly; all incoming correspondence from

state and federal entities, internal disciplinary actions, separation processes, and staff training and evaluations.

•Handle all workers’ comp claims, responsible for proactive measures to reduce worker’s comp and other liability

exposures and minimize expenses for incidents. • Accounts Receivable/Collections Management

Executive Administrator/ Claims Examiner/ UM Coordinator | MD Care, Inc., Los Alamitos, CA

December 2007 – January 2009: • Executive Administrative Assistant to COO • Medicare Claims examining, processing and reconciliation

•Utilization Management Coordinator to Director of Health Care Services • Departmental Systems Development

for a Start Up company

Chloe Rae Jones North Hollywood, CA ConsultingChloe@gmail.com (213) 808-4593

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Office Manager | CRNfusions, Inc., Pasadena, CA

January 2007 – April 2008: Accounts Receivable

Staffing/Coordinator of Nursing Services Payroll Coordinator

Personnel/Human Resources Officer

Front Office Manager | Santa Clarita Chiropractic, Saugus, CAOctober 2004 - January 2007:

Manager-Medical Records Patient Care Coordinator

Insurance and Patient Billing/ Collections

Collections Manager | Hand Mechanix, Valencia, CA

August 2003 - October 2004: Management of all Medical Insurance Billing and Collections

Patient Financial Record Management Medicare Billing Correspondent and Trainer

Professional Externship | BKP Chiropractic & Rehabilitation, Valencia, CA2003

Administrative Medical Assistant Physical Therapy Aide Patient Management

Financial Records/Office Services Assistant | Sage Staffing/ Newhall Land and Farm, Valencia, CA2001 – 2003

Financial Records: Accounts Receivable Assistant Marketing Department: Indexing Archive Files

Education Clarita Career College, Canyon Country, CA

Diploma: Administrative Medical Assistant Director’s Award and Letter of Recommendation

College of the Canyons, Valencia, CA Business, Foreign Language, and Photography

Valencia High School, Valencia, CA High School Diploma

References References are available on request.