2017 Children’s Services of Roxbury

Annual Report

Children ’ s Services of RoxburyStrengthening Families across Massachusetts

CSR Peace of Mind Event - Boston Common, September 23, 2017

Our Mission

Children’s Services of Roxbury’s

(CSR) mission is to provide high

quality services to economically

disadvantaged children, youth,

families, and individuals there-

by promoting and strengthening

family life and individual growth.

Core Values

We serve with humility and treat

those we serve with dignity and

respect. We act with compassion

and patience, empathizing without

judgement. We operate with

integrity, knowing that the families

we serve need us to be true to our

word and we strive for excellence

in everything we do.

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Sandra McCroom

President & CEO Children’s Services of Roxbury

ince arriving at Children’s Services of Roxbury (CSR) in 2015, I cannot count the number times I have been asked: What makes CSR different than other service providers? What makes CSR special?

The answer is simple and always the same: People.

People are what make Children’s Services of Roxbury special.

The 6,000 families that are served across Massachusetts each year and the 400 staff members who serve them. Extraordinary people. Resilient, hopeful, committed people.

It is an honor to represent the legacy created by our organization’s founders, Reverend Richard Richardson and his wife of 67 years, Jestina Richardson. They are true stalwarts in the field of child welfare and distinguished champions of charity. We are grateful for their leadership and I am thankful to advance their vision.

Built by the benevolence of the Richardson’s, CSR has a long-standing heritage of commitment to quality, care and community. These are attributes that have served us well through nearly 50 years of growth, and they will continue to serve us in the future.

A colleague once noted, “CSR is well known but not known well.” With twenty-two programs, offices in four cities across the Commonwealth – often people cannot appreciate the depth and breadth of the programs we offer. The scope of services and the positive impact they have on the lives of so many, deserves to be celebrated. I am compelled to shine the brightest light possible on who we are and what we do.

More than just awareness, I want to share with the world why what we do is so import-ant…why what we do matters. It’s about nurturing. It’s about growth. It’s about healing. It’s about community. As I think about these reasons, one unifying theme resonates above all. Regardless of how or why a family walks through our doors…regardless of which program they choose…ultimately, it’s about Peace of Mind.

When a parent leaves their child in our daycare so they can go to work or school, we take pride in their peace of mind.

When a child is placed in a loving foster home, often the first in their life time they have felt truly safe, we take pride in their peace of mind.

When a child recovers from trauma and can build new trusting relationships, we take pride in their peace of mind.

When a family receives shelter, less burdened by the weight of homelessness, we take pride in their peace of mind.

That is what it’s about. CSR believes in a world where there is power in helping others. CSR believes in a world where there is power in helping ourselves. Our history is undeniable. Our service is proven.

To every donor, community partner, staff member and volunteer, thank you for all your contributions, efforts and sacrifices. Your hard work succeeded in making 2017 a truly remarkable year.

Wishing upon you and your families blessings, good fortune and health, today and every day.

With Gratitude.

SA Message from our President and Chief Executive Officer

Dear Friends,

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577 Foster Care & Family Stabilization Supports

families recieved intensive services to prevent child neglect or abuse (2017)

CSR believes that every effort should be made

to build on the strength of the natural family

system. Our goal is to find both short-term and

long-term placements for at-risk children and

youth with broad ranges of emotional, physical

and developmental needs. The Foster Care &

Family Stabilization programs at CSR are excep-

tional due to a commitment to supporting per-

manency through child-centered, family-focused

interventions.

Foster Care & Family Support Services

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It’s about SUPPORT

Working with CSR makes me feel cared for because the people that work for the agency are experienced and they’re also incorporated into the community.

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Early Education and Care

CSR is dedicated to comprehensive childcare

services and helping families establish strong

foundations for success. Our childcare services

are designed to meet the needs of families in our

communities whose cultural background, eth-

nicity and language are diverse and varied. We

believe that educating children is a team effort,

with teachers and parents working together in

partnership.

616 Affordable Childcare

children attended quality childcare, including many homeless children (2017)

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It’s about NURTURING

The staff at CSR has a love for the community. They work in the commu-nity and they care about what happens in the community. They’re able to build relationships and work with the families in the community and help everybody better themselves.

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Housing & Stabilization

CSR has developed superior expertise in address-

ing the needs of individuals and families who are

homeless. To reduce homelessness and decrease

the length of stay in shelters for all participants,

CSR provides intensive housing place ment and

case management to rapidly re-house individuals

and families for long-term stabilization.

1050Permanent & Transitional Housing

homeless Boston residents housed in transitional or permanent housing (2017)

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It’s about GROWTH

CSR works because they have the experience within the community and they work with the families directly. They come into the home, and they find out what the family’s needs are and in whatever way possible, they make sure that the needs are met so that the family can have an opportunity to thrive.

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Behavioral Health

CSR provides a full range of preventive and

therapeutic clinical services which are individual-

ized. Our clinical and support staff are culturally

competent and reflect the diversity of the com-

munities we serve. Our behavioral health depart-

ment embodies a comprehensive “wraparound”

model of support to families. Wraparound sets

the family at the center of the planning and

implementation process and brings together a

team that celebrates the family’s resiliency and

strengths.

821 Children’s Mental Health Counseling

children counseled with mental health services (2017)

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It’s about HEALING

Life is better with CSR because our mental health is better, myself, the children. If your mind is stronger, you’re able to do more, you’re able to help yourselves.

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Youth & Police in Partnership

Youth & Police in Partnership (YPP) is a program

of CSR in collaboration with local law enforce-

ment and the Boston Police Department. The

program seeks to improve the relationship

between inner-city youth, residents and police.

Youth in YPP lead outreach and communication

efforts including roundtable discussions that are

designed to address issues such as youth violence

prevention and community safety.

700 Youth & Police In Partnership

teens engaged in dialogues with police through roundtables and other programming (2017)

Awan Freeman

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It’s about COMMUNITY

Awan Freeman is a proud YPP Alum. Awan went on to serve as National Guard Reservist and is currently a Boston Police Department Cadet. Awan returns every year to support the YPP program.

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Corporate & Community PartnersABCDAlliance Security ServicesApril CarringtonAssociation for Behavioral Healthcare, Inc.Atlantic ImageBaker Wohl ArchitectsBAYCSEW (Boston Alliance for Young Children’s Social Emotional Wellness)Beasley Media GroupBethel AME ChurchBig Sister Association of Greater BostonBombasBoston Career LinkBoston Center for Youth & Families (BCYF)Boston Children’s MuseumBoston Neighborhood Network (BNN)Boston Police DepartmentBoston Public Health CommissionBoston Public SchoolsBoston Red soxBoys and Girls Club BostonCambridge CollegeCambridge Family & Children’s ServicesCarole Copeland ThomasCenter for Multi-Cultural Mental HealthCitizen’s BankCity of BostonCity YearComcastCommunities for PeopleCredible Behavioral Health, Inc.DavisKelly CPADiane Henning DCU (Digital Federal Credit Union)Doc WayneDouglass Funeral HomeDr. Ed WangDudley Street Neighborhood InitiativeEastern BankECOMEDIAENGAGE BostonFox 25Frugal FurnitureGive with Liberty

GLADGordon DesignGrants Etcetera Guinness World Records North America, Inc.Haley HouseHall Group UnlimitedHarvard Business School CAP ProgramHarvard University Extension SchoolHarvard University School of Public HealthHirsch Roberts Weinstein LLPInside Out FitnessJustice Resources Institute (JRI)Lewis Family FoundationLiberty Mutual FoundationLouis D. Brown Peace InstituteMartin FundMass Mentoring PartnershipMassINCMiddlesex Human Service AgencyMJW Charitable Foundation Morgan Memorial Goodwill IndustriesNortheastern UniversityNuestra CommunidadPaycomPeace FirstPredictive IndexPriority Professional CareProctor & CORay & Joan Kroc Corps Community CenterShaws SupermarketsSherin & Lodgen Attorneys-at-LawSTRIVESuffolk UniversityThe Home for Little WanderersThe MBTA Transit PoliceThe Provider’s CouncilThe Rendon GroupTicket to the DreamTimothy Smith Trust BNY MellonUMass BostonUnited WayUrban CollegeWorcester Digital Federal Credit UnionYouthBuild Boston

CSR believes that peace begins and ends with

building strong and nurturing family environ-

ments. To reinforce the message, on Saturday,

September 23rd 2017 CSR invited thousands

from across the Commonwealth to establish a

Guinness World Record to form the WORLD’S

LARGEST HUMAN PEACE SIGN on the Boston

Common!

Although we did not set a record, the event

attracted local and national media coverage,

succeeding as the largest community event in

the history of the organization!

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GLADGordon DesignGrants Etcetera Guinness World Records North America, Inc.Haley HouseHall Group UnlimitedHarvard Business School CAP ProgramHarvard University Extension SchoolHarvard University School of Public HealthHirsch Roberts Weinstein LLPInside Out FitnessJustice Resources Institute (JRI)Lewis Family FoundationLiberty Mutual FoundationLouis D. Brown Peace InstituteMartin FundMass Mentoring PartnershipMassINCMiddlesex Human Service AgencyMJW Charitable Foundation Morgan Memorial Goodwill IndustriesNortheastern UniversityNuestra CommunidadPaycomPeace FirstPredictive IndexPriority Professional CareProctor & CORay & Joan Kroc Corps Community CenterShaws SupermarketsSherin & Lodgen Attorneys-at-LawSTRIVESuffolk UniversityThe Home for Little WanderersThe MBTA Transit PoliceThe Provider’s CouncilThe Rendon GroupTicket to the DreamTimothy Smith Trust BNY MellonUMass BostonUnited WayUrban CollegeWorcester Digital Federal Credit UnionYouthBuild Boston

We all deserve Peace of Mind

We’re all part of the human race…we need to come together and love one another. – D’ara Campbell.

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FinancialsThe information reported below has been obtained and summarized from the audited

financial statements for Children’s Services of Roxbury, Inc. For complete audited financial

statements, please contact the Business Office at 617.989.9601.

Revenue FY2017 FY2016Grants & Contracts $26,035,945 $24,431,176Contributions $45,107 $171,232United Way of Mass Bay $264,035 $272,210 & Merrimack ValleyOther Income $100,714 $1,907

Total Revenue and Support $26,445,801 $24,876,525

Expenses FY2017 FY2016Family Services $4,177,656 $3,840,510Behavioral Health Services $5,992,046 $5,281,707Shelter/Housing Services $7,224,477 $7,761,797Early Education & Childcare $6,090,773 $6,042,452Management & General $2,673,732 $2,672,533Fundraising $201,927 $130,227

Total Expenses $26,360,611 $25,729,226

Revenue & Expenses from July 1, 2016 – June 20, 2017

Other Income

United Way of Mass Bay & Merrimack Valley

Grants & Contracts

Contributions Other Income

United Way of Mass Bay & Merrimack Valley

Contributions

Grants & Contracts

Fundraising

Management & General

Early Education & Care Shelter/Housing Services

Behavioral Health ServicesFamily Services

Fundraising

Management & General

Early Education & Care

Shelter/Housing Services

Behavioral Health Services

Family Services

Board of Directors

ChairpersonPhilip HillmanMass Housing

Vice-ChairJackie Glenn

Dell

TreasurerJohn Jenkins

President, West Insurance Agency

ClerkRickie Thompson

Retired Educator, Owner, Prime: A Taste of Africa

President & CEOSandra M. McCroom

Children's Services of Roxbury, Inc.

President EmeritusRev. Richard W. Richardson

Children's Services of Roxbury

MembersPamela Ogletree

Former President & CEO, Children’s Services of Roxbury

Jon HaywoodGreater Boston Home Inspections, Inc.

Edwina MayesDell

Jestina RichardsonFormer Executive Director, United Homes for Children

Myrna E. WynnRetired

As of 2017

520 Dudley St. Roxbury, MA 02119 • 617.445.6655 • www.csrox.org

Children ’ s Services of RoxburyStrengthening Families across Massachusetts