charter for six sigma
TRANSCRIPT
8/11/2019 Charter for Six Sigma
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“HOW TO SETUP THE PACE OF PROJECT”
8/11/2019 Charter for Six Sigma
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OBJECTIVEUNDERSTAND THE IMPORTANCE OF CHARTER
DIFFERENT SECTIONS OF CHARTER
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IMPORTANCEThe charter is outlined to setup the pace of the project
It should clearly define the overall structure of theproject, its team, Tollgate, Communication plan androles & responsibilities
It should follow a basic principle of ‘SMART’
It should be approximately of 01 page or can beextended in two pages.
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ORGANSBusiness caseProblem statement
Goal statementScopeMilestones/TollgateTeam with Roles & Responsibilities
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Business Case A detailed objective for the project in 5-10 linesThe business case should induce fear of detrimental loss as well as motivation for improvement to attain profitsIt should clearly bring out the need for approval What all will be done & what can be the dire consequencesif not doneHow to Do?
(i) Talk abt organization(ii) Where are we missing?(iii) What is the impact on the organisation because ofthis miss?
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Problem StatementIt should again reflect the problem & impactImpact should be in terms of C-Sat, I-Sat or E-Sat.
How big is the Problem( Reflect the magnitude)It should not say anything about the causes
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GOAL STATEMENT A goal has to be very Specific, Measurable, Attainable,Realistic/Relevant and must be Time bound.
It should have words like Improve , Increase ,Decrease, Eliminate or controlIt should clearly measure the improvement beingbrought into the process.
It must be end with a specific dateThe statement must not be vague.
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SCOPEConsists of
(a) In-Scope
(b) Out ScopeIn-scope should be very specific and not generic andmust mention to what all it is applicable and what shallbe the limitations wrt to the project. Basically it should
mention the premise of application of the project.Out Scope is what all is not covered in the premise ofapplication of the project.
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TOLLGATE/MILESTONES As explained in the goal statement that the project hasto be time bound therefore, each stage must havemilestones which should be logged for theunderstanding of all the stake holders especially thesponsor.The dates should normally be the completion phasesof DMAICIt must also cater for the Pre-DMAIC phase.
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TEAM : ROLES & RESPONSIBILITIESThe project leader must clearly identify the sponsorand who all would require to be available forconsultation or be an active member of the project.The roles must be clearly defined as per the phase andto what extent the personnel will be required to pitchin.
The frequency of interaction along with the Processshould be indicated.Names of Champion ,BB , GB , Project Team Members,Project Leader & their roles should be charted clearly.