chapter eight: foundations of interpersonal communication

Chapter Eight:Chapter Eight:Foundations of Interpersonal CommunicationFoundations of Interpersonal Communication

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Ch8: Foundations of Interpersonal Communication

Copyright © 2006 Wadsworth

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Self-disclosure...Self-disclosure...

…is revealing personal information about

ourselves that others are unlikely to discover

on their own.

Self-disclosure and Openness

http://mentalhelp.net/psyhelp/chap13/chap13i.htm

Self-disclosure and Openness

http://mentalhelp.net/psyhelp/chap13/chap13i.htm

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Self-disclosure and Self-disclosure and Personal GrowthPersonal Growth

Johari Window

What There is to

Know about You

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Johari Window

What There is to

Know about You

What You Know

About Yourself

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Johari Window

What There is to

Know about You

What You Know

About Yourself

What Others

Know about You

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Areas of Self

Open

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Areas of Self

Open

Blind

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Areas of Self

Open

Blind

Hidden

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Areas of Self

Open

Blind

Hidden

Unknown

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Johari Window

Open

Blind

Hidden

Unknown

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Self-disclosure and ClosenessSelf-disclosure and Closeness

Self-disclosure Gradual and Cautious

Early Stages - More and More Reciprocity

Once Trust Established, Less Reciprocity

Necessary

As Closeness Declines, Depth Decreases

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Appropriate and Inappropriate Appropriate and Inappropriate Self-DisclosureSelf-Disclosure

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Communication to Build Communication to Build Supportive ClimatesSupportive Climates

Levels of Confirmation and Disconfirmation

Recognition

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Acknowledgment

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Endorsement

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Defensive and Defensive and Supportive ClimatesSupportive Climates

Evaluation versus Description

Certainty versus Provisionalism

Strategy versus Spontaneity

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Defensive and Defensive and Supportive ClimatesSupportive Climates

Control versus Problem Orientation

Neutrality versus Empathy

Superiority versus Equality

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Conflict in RelationshipsConflict in Relationships

May be Overt or Covert

May be Managed Well or Poorly

Conflict of Interest

Conflict of Orientations

Conflict of Responses

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Conflict StylesConflict Styles

Exit

ActiveActive

Destructive

Destructive

ExitExitExitExit

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Exit

Voice

ActiveActive

Constru

ctiveConstru

ctiveDestructive

Destructive

VoiceVoiceVoiceVoiceExitExitExitExit

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Exit

Voice

Loyalty

ActiveActive

Constru

ctiveConstru

ctiveDestructive

Destructive

PassivePassive


LoyaltyLoyaltyLoyaltyLoyalty

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Exit

Voice

Loyalty

Neglect

ActiveActive

Constru

ctiveConstru

ctiveDestructive

Destructive

PassivePassive


NeglectNeglectNeglectNeglect Loyalty

LoyaltyLoyaltyLoyalty

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May be Overt or Covert

May be Managed Well or Poorly

Conflict of Interest

Conflict of Orientations

Conflict of Responses

Conflict of Outcomes

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Reflects and Expresses Cultures and

Social Communities

Conflict may be Good for Individuals

and Relationships

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Teamwork and ConflictTeamwork and Conflict

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Conflict in MarriageConflict in Marriage

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Guidelines for Creating and Guidelines for Creating and Sustaining Healthy ClimatesSustaining Healthy Climates

Actively Use Communication

Accept and Confirm Others

Accept and Confirm Yourself

Self-disclose When Appropriate

Respect Diversity in Relationships

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Cloudy ClimateCloudy Climate

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chapter eight: foundations of interpersonal communication

Documents

wadsworththomson0 slide

spontaneity slide

personal information

supportive climates

supportive climates

openness http

closeness declines

reciprocity necessary