chapter 6: business plan copyright ©2012 pearson education, inc. publishing as prentice hall 6-1...
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Chapter 6: Business PlanChapter 6: Business Plan Copyright Copyright ©2012 Pearson Education, Inc. Publishing as Prentice Hall©2012 Pearson Education, Inc. Publishing as Prentice Hall 6-6-11
Conducting a Feasibility
Analysis and Crafting a Winning
Business Plan
Chapter 6: Business Plan Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall 6-1
Chapter 6: Business PlanChapter 6: Business Plan Copyright Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall©2012 Pearson Education, Inc. publishing as Prentice Hall 6-6-22
Feasibility Feasibility AnalysisAnalysis
Entrepreneurs do not lack Entrepreneurs do not lack creative ideas, but…creative ideas, but…
Is a particular idea a viable Is a particular idea a viable foundation for creating a foundation for creating a successful business? successful business?
Feasibility study addresses the Feasibility study addresses the question: “Should we proceed question: “Should we proceed with this business idea?”with this business idea?”
Chapter 6: Business PlanChapter 6: Business Plan Copyright Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall©2012 Pearson Education, Inc. publishing as Prentice Hall 6-6-33
Feasibility StudyFeasibility Study
NotNot the same as a business plan the same as a business plan Serves as a filter, screening out Serves as a filter, screening out
ideas that lack the potential for ideas that lack the potential for building a successful business building a successful business beforebefore an entrepreneur commits an entrepreneur commits the necessary resources to the necessary resources to building a business plan building a business plan
An investigative toolAn investigative tool
Industry and Industry and Market FeasibilityMarket Feasibility
Product or ServiceProduct or ServiceFeasibilityFeasibility
FinancialFinancialFeasibilityFeasibility
Elements of a Feasibility Elements of a Feasibility AnalysisAnalysis
Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall 6-4Chapter 6: Business Plan
Chapter 6: Business PlanChapter 6: Business Plan Copyright Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall©2012 Pearson Education, Inc. publishing as Prentice Hall 6-6-55
Industry and Market Feasibility
Product or ServiceProduct or ServiceFeasibilityFeasibility
FinancialFinancialFeasibilityFeasibility
Elements of a Feasibility Elements of a Feasibility AnalysisAnalysis
Chapter 6: Business PlanChapter 6: Business Plan Copyright Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall©2012 Pearson Education, Inc. publishing as Prentice Hall 6-6-66
Industry and Market Industry and Market Feasibility AnalysisFeasibility Analysis
Two areas of focus:Two areas of focus:
1.1. Determining how attractive Determining how attractive an industry is overall as a an industry is overall as a “home” for a new business“home” for a new business
2.2. Identifying possible niches a Identifying possible niches a small business can occupy small business can occupy profitably profitably
Chapter 6: Business PlanChapter 6: Business Plan Copyright Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall©2012 Pearson Education, Inc. publishing as Prentice Hall 6-6-77
Five Forces ModelFive Forces Model
Five forces interact with one another Five forces interact with one another to determine the setting in which to determine the setting in which companies compete and, hence, the companies compete and, hence, the attractiveness of the industry:attractiveness of the industry:
1.1. Rivalry among companies in the Rivalry among companies in the industryindustry
2.2. Bargaining power of suppliersBargaining power of suppliers3.3. Bargaining power of buyersBargaining power of buyers4.4. Threat of new entrantsThreat of new entrants5.5. Threat of substitute products or Threat of substitute products or
servicesservices
Five Forces ModelFive Forces Model
Industry Competito
rs
Rivalry among existing
firms
Buyers
Bargaining PowerBargaining Powerof Buyersof BuyersSuppli
ers
Bargaining PowerBargaining Powerof Suppliersof Suppliers
Substitutes
Potential
EntrantsThreat ofThreat ofNew EntrantsNew Entrants
Threat of Threat of SubstituteSubstituteProducts or Products or ServicesServices
Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall 6-8Chapter 6: Business Plan
Five Forces ModelFive Forces Model
Industry Competito
rs
Rivalry among existing
firms
Buyers
Bargaining PowerBargaining Powerof Buyersof BuyersSuppli
ers
Bargaining PowerBargaining Powerof Suppliersof Suppliers
Substitutes
Potential
EntrantsThreat ofThreat ofNew EntrantsNew Entrants
Threat of Threat of SubstituteSubstituteProducts or Products or ServicesServices
Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall 6-9Chapter 6: Business Plan
Chapter 6: Business PlanChapter 6: Business Plan Copyright Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall©2012 Pearson Education, Inc. publishing as Prentice Hall 6-6-1010
Rivalry Among Rivalry Among CompaniesCompanies Strongest of the five forcesStrongest of the five forces Industry is more attractive when:Industry is more attractive when:
Number of competitors is large, or, Number of competitors is large, or, at the other extreme, quite smallat the other extreme, quite small
Competitors are not similar in size or Competitors are not similar in size or capacitycapacity
Industry is growing fastIndustry is growing fast Opportunity to sell a differentiated Opportunity to sell a differentiated
product or service existsproduct or service exists
Five Forces ModelFive Forces Model
Industry Competito
rs
Rivalry among existing
firms
Buyers
Bargaining PowerBargaining Powerof Buyersof BuyersSuppli
ers
Bargaining PowerBargaining Powerof Suppliersof Suppliers
Substitutes
Potential
EntrantsThreat ofThreat ofNew EntrantsNew Entrants
Threat of Threat of SubstituteSubstituteProducts or Products or ServicesServices
Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall 6-11Chapter 6: Business Plan
Chapter 6: Business PlanChapter 6: Business Plan Copyright Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall©2012 Pearson Education, Inc. publishing as Prentice Hall 6-6-1212
Bargaining Power of Bargaining Power of SuppliersSuppliers The greater the leverage of The greater the leverage of
suppliers, the less attractive the suppliers, the less attractive the industryindustry
Industry is more attractive when:Industry is more attractive when: Many suppliers sell a commodity Many suppliers sell a commodity
productproduct Substitutes are availableSubstitutes are available Switching costs are lowSwitching costs are low Items account for a small portion of Items account for a small portion of
the cost of finished productsthe cost of finished products
Five Forces ModelFive Forces Model
Industry Competito
rs
Rivalry among existing
firms
Buyers
Bargaining PowerBargaining Powerof Buyersof BuyersSuppli
ers
Bargaining PowerBargaining Powerof Suppliersof Suppliers
Substitutes
Potential
EntrantsThreat ofThreat ofNew EntrantsNew Entrants
Threat of Threat of SubstituteSubstituteProducts or Products or ServicesServices
Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall 6-13
Chapter 6: Business Plan
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Bargaining Power of Bargaining Power of BuyersBuyers Buyers’ influence is high when number of Buyers’ influence is high when number of
customers is small and cost of switching customers is small and cost of switching to a competitor’s product is low to a competitor’s product is low
Industry is more attractive when:Industry is more attractive when: Customers’ switching costs are highCustomers’ switching costs are high Number of buyers is largeNumber of buyers is large Customers want differentiated productsCustomers want differentiated products Customers find it difficult to collect Customers find it difficult to collect
information for comparing suppliersinformation for comparing suppliers Items account for a small portion of Items account for a small portion of
customers’ finished productscustomers’ finished products
Five Forces ModelFive Forces Model
Industry Competito
rs
Rivalry among existing
firms
Buyers
Bargaining PowerBargaining Powerof Buyersof BuyersSuppli
ers
Bargaining PowerBargaining Powerof Suppliersof Suppliers
Substitutes
Potential
EntrantsThreat ofThreat ofNew EntrantsNew Entrants
Threat of Threat of SubstituteSubstituteProducts or Products or ServicesServices
Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall 6-15
Chapter 6: Business Plan
Chapter 6: Business PlanChapter 6: Business Plan Copyright Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall©2012 Pearson Education, Inc. publishing as Prentice Hall 6-6-1616
Threat of New Threat of New EntrantsEntrants The larger the pool of potential new The larger the pool of potential new
entrants, the less attractive an industry isentrants, the less attractive an industry is Industry is more attractive to new Industry is more attractive to new
entrants when:entrants when: Advantages of economies of scale are absentAdvantages of economies of scale are absent Capital requirements to enter are lowCapital requirements to enter are low Cost advantages are not related to company Cost advantages are not related to company
sizesize Buyers are not loyal to existing brandsBuyers are not loyal to existing brands Government does not restrict the entrance of Government does not restrict the entrance of
new companies new companies
Five Forces ModelFive Forces Model
Industry Competito
rs
Rivalry among existing
firms
Buyers
Bargaining PowerBargaining Powerof Buyersof BuyersSuppli
ers
Bargaining PowerBargaining Powerof Suppliersof Suppliers
Substitutes
Potential
EntrantsThreat ofThreat ofNew EntrantsNew Entrants
Threat of Threat of SubstituteSubstituteProducts or Products or ServicesServices
Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall 6-17Chapter 6: Business Plan
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Threat of SubstitutesThreat of Substitutes
Substitute products or services can Substitute products or services can turn an industry on its headturn an industry on its head
Industry is more attractive to new Industry is more attractive to new entrants when:entrants when:
Quality substitutes are not readily Quality substitutes are not readily availableavailable
Prices of substitute products are not Prices of substitute products are not significantly lower than those of the significantly lower than those of the industry’s productsindustry’s products
Buyers’ switching costs are highBuyers’ switching costs are high
Five Forces MatrixFive Forces Matrix
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6-19Chapter 6: Business Plan
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Business PrototypingBusiness Prototyping
Entrepreneurs test their Entrepreneurs test their business models on a small business models on a small scale before committing serious scale before committing serious resources to launch a business resources to launch a business that might not work that might not work
Example: eBayExample: eBay Recognizes that a business idea Recognizes that a business idea
is a hypothesis that needs to be is a hypothesis that needs to be tested before taking it full scale tested before taking it full scale
Industry and Industry and Market FeasibilityMarket Feasibility
Product or ServiceFeasibility
FinancialFinancialFeasibilityFeasibility
Elements of a Feasibility Elements of a Feasibility AnalysisAnalysis
Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall 6-21
Chapter 6: Business Plan
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Product or Service Product or Service Feasibility AnalysisFeasibility Analysis
Determines the degree to which a Determines the degree to which a product or service idea appeals to product or service idea appeals to potential customers and identifies potential customers and identifies the resources necessary to produce the resources necessary to produce it it
Two questions:Two questions: Are customers willing to purchase our Are customers willing to purchase our
good or service?good or service? Can we provide the product or service Can we provide the product or service
to customers at a profit? to customers at a profit?
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Primary research – collect data firsthand Primary research – collect data firsthand and analyze itand analyze it Customer surveys and questionnairesCustomer surveys and questionnaires Focus groupsFocus groups
Secondary research – gather data that Secondary research – gather data that already has been compiled and analyze already has been compiled and analyze it it
PrototypesPrototypes In-home trialsIn-home trials
Product or Service Product or Service Feasibility AnalysisFeasibility Analysis
Industry and Industry and Market FeasibilityMarket Feasibility
Product or ServiceProduct or ServiceFeasibilityFeasibility
FinancialFeasibility
Elements of a Feasibility Elements of a Feasibility AnalysisAnalysis
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Financial Feasibility Financial Feasibility AnalysisAnalysis Capital requirementsCapital requirements – must have an – must have an
estimate of how much start-up estimate of how much start-up capital is required to launch the capital is required to launch the businessbusiness
Estimated earningsEstimated earnings – forecasted – forecasted income statementsincome statements
Return on investmentReturn on investment – combining – combining the previous two estimates to the previous two estimates to determine how much investors can determine how much investors can expect their investments to return expect their investments to return
Chapter 6: Business PlanChapter 6: Business Plan Copyright Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall©2012 Pearson Education, Inc. publishing as Prentice Hall 6-6-2626
A Business Plan Is…A Business Plan Is…
a systematic evaluation of a venture’s a systematic evaluation of a venture’s chances for successchances for success
a way to determine the risks facing a a way to determine the risks facing a ventureventure
a game plan for managing a business a game plan for managing a business successfullysuccessfully
a tool for comparing actual and target a tool for comparing actual and target resultsresults
an important tool for attracting capitalan important tool for attracting capital
Chapter 6: Business PlanChapter 6: Business Plan Copyright Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall©2012 Pearson Education, Inc. publishing as Prentice Hall 6-6-2727
A Business Plan:A Business Plan:Two Essential Two Essential FunctionsFunctions
1.1. Guiding the company Guiding the company by charting its future by charting its future course and defining its course and defining its strategy for following itstrategy for following it
2.2. Attracting lenders and Attracting lenders and investors who will investors who will provide needed capitalprovide needed capital
Chapter 6: Business PlanChapter 6: Business Plan Copyright Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall©2012 Pearson Education, Inc. publishing as Prentice Hall 6-6-2828
Three Tests Every Three Tests Every Business Plan Must Business Plan Must PassPass
Reality Test Reality Test
Competitive Competitive
TestTest
Value TestValue Test
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A Business PlanA Business Plan
A plan is a reflection of its creatorA plan is a reflection of its creator Sometimes the primary benefit of Sometimes the primary benefit of
preparing a plan is the realization preparing a plan is the realization that a business idea just won’t that a business idea just won’t work! work!
The real value in preparing a plan The real value in preparing a plan is not as much in the plan itself as is not as much in the plan itself as it is in the it is in the processprocess of creating it of creating it
Chapter 6: Business PlanChapter 6: Business Plan Copyright Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall©2012 Pearson Education, Inc. publishing as Prentice Hall 6-6-3030
Why Take the Time Why Take the Time to Build a Business to Build a Business Plan?Plan?
Although building a plan does Although building a plan does not guarantee success, it not guarantee success, it doesdoes increase your chances of increase your chances of succeeding in businesssucceeding in business
A plan is like a road map that A plan is like a road map that serves as a guide on a journey serves as a guide on a journey through unfamiliar, harsh, and through unfamiliar, harsh, and dangerous territory. Don’t dangerous territory. Don’t attempt the trip without a attempt the trip without a map!map!
Chapter 6: Business PlanChapter 6: Business Plan Copyright Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall©2012 Pearson Education, Inc. publishing as Prentice Hall 6-6-3131
Writing a Business Writing a Business PlanPlan
Typical plan is 20 to 40 Typical plan is 20 to 40 pages long pages long
Like every business Like every business venture, every business venture, every business plan is uniqueplan is unique
Use it to tell your Use it to tell your company’s story company’s story
Chapter 6: Business PlanChapter 6: Business Plan Copyright Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall©2012 Pearson Education, Inc. publishing as Prentice Hall 6-6-3232
Key Elements of a Key Elements of a Business PlanBusiness Plan
Title page and table of Title page and table of contentscontents
Executive summary Executive summary Mission statementMission statement Company historyCompany history Business and industry profileBusiness and industry profile Business strategyBusiness strategy Description of Description of
products/servicesproducts/services
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Features vs. BenefitsFeatures vs. Benefits
FeatureFeature – a descriptive fact about a – a descriptive fact about a product or service (“an product or service (“an ergonomically designed, more ergonomically designed, more comfortable handle”)comfortable handle”)
BenefitBenefit – what a customer gains – what a customer gains from the product or service feature from the product or service feature (“fewer problems with carpal tunnel (“fewer problems with carpal tunnel syndrome and increased syndrome and increased productivity”) productivity”)
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Key Elements of a Key Elements of a Business PlanBusiness Plan Marketing strategyMarketing strategy
(Continued)(Continued)
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Marketing StrategyMarketing Strategy
Prove that a market existsProve that a market exists Show customer interestShow customer interest Document market claims with Document market claims with researchresearch
Describe target customers Describe target customers Advertising and promotion Advertising and promotion Market size and trendsMarket size and trends Location analysisLocation analysis PricingPricing DistributionDistribution
Chapter 6: Business PlanChapter 6: Business Plan Copyright Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall©2012 Pearson Education, Inc. publishing as Prentice Hall 6-6-3636
Key Elements of a Key Elements of a Business PlanBusiness Plan Marketing strategyMarketing strategy
(Continued)(Continued)
Competitor analysisCompetitor analysis Owners’ and managers’ Owners’ and managers’
résumrésumés és Plan of operationPlan of operation Financial forecastsFinancial forecasts
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Financial ForecastsFinancial Forecasts
Projected financial statementsProjected financial statements Monthly for one yearMonthly for one year Quarterly for next twoQuarterly for next two
Income statementIncome statement Balance sheetBalance sheet Cash FlowCash Flow Capital expendituresCapital expenditures
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Financial ForecastsFinancial Forecasts
Three forecastsThree forecasts PessimisticPessimistic Most LikelyMost Likely OptimisticOptimistic
Realistic!Realistic! Include assumptions on which Include assumptions on which
forecasts are basedforecasts are based
(Continued)(Continued)
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Key Elements of a Key Elements of a Business PlanBusiness Plan Marketing strategyMarketing strategy
(Continued)(Continued)
Competitor analysisCompetitor analysis Owners’ and managers’ Owners’ and managers’
résumrésumés és Plan of operationPlan of operation Financial forecastsFinancial forecasts Loan/investment Loan/investment
proposalproposal
Chapter 6: Business PlanChapter 6: Business Plan Copyright Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall©2012 Pearson Education, Inc. publishing as Prentice Hall 6-6-4040
Tips on PreparingTips on Preparinga Business Plana Business Plan Make sure your plan has an attractive Make sure your plan has an attractive
cover (first impressions are crucial)cover (first impressions are crucial) Rid your plan of all spelling and Rid your plan of all spelling and
grammatical errors grammatical errors Make your plan visually appealing Make your plan visually appealing Include a table of contents to allow Include a table of contents to allow
readers to navigate your plan easily readers to navigate your plan easily
Chapter 6: Business PlanChapter 6: Business Plan Copyright Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall©2012 Pearson Education, Inc. publishing as Prentice Hall 6-6-4141
Make it interesting!Make it interesting! Use spreadsheets to generate financial Use spreadsheets to generate financial
forecastsforecasts AlwaysAlways include cash flow projections include cash flow projections Keep your plan “crisp” – between 25 and Keep your plan “crisp” – between 25 and
50 pages long50 pages long Tell the truth – Tell the truth – alwaysalways
(Continued)(Continued)
Tips on PreparingTips on Preparinga Business Plana Business Plan
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The "5 Cs" of The "5 Cs" of CreditCredit
CapitalCapital
CapacityCapacity CollateralCollateral CharacterCharacter
ConditionsConditions
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Presenting the PlanPresenting the Plan
Prepare!Prepare! Demonstrate enthusiasm, but don’t be Demonstrate enthusiasm, but don’t be
overemotionaloveremotional Start by communicating the dynamic Start by communicating the dynamic
opportunity your business idea offers opportunity your business idea offers ““Hook” investors quickly with an up-Hook” investors quickly with an up-
front explanation of the venture, its front explanation of the venture, its opportunities, and its benefits to themopportunities, and its benefits to them
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Use visual aidsUse visual aids Hit the highlights; focus on the Hit the highlights; focus on the
details laterdetails later Keep your presentation “crisp” – Keep your presentation “crisp” –
2 or 3 major points 2 or 3 major points Avoid overloading your audience Avoid overloading your audience
with technical jargonwith technical jargon
(Continued)(Continued)Presenting the PlanPresenting the Plan
Chapter 6: Business PlanChapter 6: Business Plan Copyright Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall©2012 Pearson Education, Inc. publishing as Prentice Hall 6-6-4545
Presenting the PlanPresenting the Plan
Answer every lender or investor’s Answer every lender or investor’s question: “What’s in it for me?”question: “What’s in it for me?”
Close by reinforcing the nature of Close by reinforcing the nature of the opportunity the opportunity
Be prepared (with details) for Be prepared (with details) for questions investors are likely to questions investors are likely to askask
(Continued)(Continued)
Chapter 6: Business PlanChapter 6: Business Plan Copyright Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall©2012 Pearson Education, Inc. publishing as Prentice Hall 6-6-4646
Presenting the PlanPresenting the Plan
Learn to read the pattern of Learn to read the pattern of investors’ questions and address investors’ questions and address the issues that concern them the issues that concern them
Follow up with every investor to Follow up with every investor to whom you make your whom you make your presentationpresentation
(Continued)(Continued)
Chapter 6: Business PlanChapter 6: Business Plan Copyright Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall©2012 Pearson Education, Inc. publishing as Prentice Hall 6-6-4747
All rights reserved. No part of this publication may All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, electronic, mechanical, photocopying, recording, or otherwise, without the prior written or otherwise, without the prior written permission of the publisher. Printed in the United permission of the publisher. Printed in the United States of America.States of America.
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