CHAPTER 11

The Nature of

Expertise

Chapter 11 – The Nature of Expertise Chapter Outline

• Introduction

• Knowledge versus Expertise

• Operational Definitions of Expertise and Competence

--Contributed by Richard W. Herling

• Conclusion

• Reflection Questions  

 

Knowledge versus Expertise

• Insights from Military Training Research and Practice• Documenting Workplace Expertise• Learning Strategies for Realms of Expertise• Expertise and Expert Performance

Operational Definitions of Expertise and Competence --Contributed by Richard W. Herling

• The Need for an Operational Understanding of Expertise

• Theoretical Perspectives of Expertise

• Forming an Operational Definition of Expertise

• Implications of Expertise for HRD

Expertise can be operationally defined by these two desired characteristics of displayed behavior– the consistent demonstrated actions of an individual which are (1) efficient in their execution and (2) effective in their results.

Training Roles and Responsibilities

Chapter 11

Reflection

Questions

1. What exactly is expertise and why is it important to HRD?2. Cite a personal experience that illustrates the concept of expertise.3. What is the difference between knowledge, competence, and

expertise?4. How would HRD/T&D differ if it was committed to developing

knowledge versus expertise? 5. How would HRD/T&D differ if it was committed to competence

versus expertise?6. What challenges to the profession arise from focusing on

expertise as an outcome of T&D? How could they be overcome?