change praktikum - iae aix mba change & innovation

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Tender Offer Proposal WNT – May 2012 (DPC) 2 Duclot : Dutilleul : de la Pava Pena : Pretot : Calvo

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This was part of our MBA course on change management. Interesting simulation. This is only for informational purpose!

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Page 1: Change Praktikum - IAE Aix MBA Change & Innovation

Tender Offer Proposal

WNT – May 2012(DPC)2

Duclot : Dutilleul : de la Pava Pena : Pretot : Calvo

Page 2: Change Praktikum - IAE Aix MBA Change & Innovation

Agenda

The company

The Mission

Our actions plan

Timeline

Security

Fees

Team

Page 3: Change Praktikum - IAE Aix MBA Change & Innovation

The Company

(DPC)² - A Global Management Consulting Company.

More than 15 years experience in a wide range of disciplines.

Advises SMEs, big multinational companies and clients in the public sectors in more than 20 countries.

Key success factor - Multidisciplinary approach

Page 4: Change Praktikum - IAE Aix MBA Change & Innovation

The Mission – Next Challenges

Major reorganization.

Launching of a new strategic business unit.

Improving supervision according to this new structure.

Worldwide impact on different areas within the company.

Rely on a collaborative management approach, as well as continuous improvement and innovation culture.

Get the ownership of employees at every level.

Page 5: Change Praktikum - IAE Aix MBA Change & Innovation

The Mission – Risks

Reluctance to change

Poor performance

Staff turnover (talent loss)

Not having organic growth

No ownership of the vision

Not meeting the objectives

Productivity decline.

Page 6: Change Praktikum - IAE Aix MBA Change & Innovation

The Mission – Key Points

Sales department

Human Resources

Information Technology

Existing client

FinancialProcurement

Marketing

DistributionSupply Chain

R&D

Service

Production

Impact of the project on several services

New productNew marketNew team

Page 7: Change Praktikum - IAE Aix MBA Change & Innovation

Our action plan

Address all the key points to make this project a success

Setup a steering committee to lead the change in the company at all levels

Ensure maximum buy-in by using approved technics

Divide the tasks in relevant project lead at operational level

Page 8: Change Praktikum - IAE Aix MBA Change & Innovation

New organisational structure

Objective: New organizational structure, which allows managing effectively the new business structure.

Actions: mission, vision, goals, appoint project leaders, define job descriptions, new reporting lines, compensation, communication.

Our support: Strategic assistance and guidance, progress tracking, risk assessment, communication, business process design, facilitation.

Planning: strategic definition – process design – implementation

Page 9: Change Praktikum - IAE Aix MBA Change & Innovation

Human Ressources

Objective: Provide HR advices and solutions enabling you to face fast moving environment and build a better workplace.

Actions: Job Analysis, description, evaluation – Organization & Manpower Planning – Compensation and Benefits – survey – Restructuring & Organizational chart.

Supports: HR Functional and Technical consultants - trainer

Page 10: Change Praktikum - IAE Aix MBA Change & Innovation

Recruitment Services

Objective: offer improvement in quality, cost, service and speed, enabling you to achieve economies of scale from recruitment processes as well as respond to a fast growing business.

Actions: Staff Augmentation services, designed to handle the entire recruitment process focusing on speed of delivery, quality of talent & accountability.

Supports: HR consultant, Head hunters

Page 11: Change Praktikum - IAE Aix MBA Change & Innovation

Trainings Programs

Objective: Create a high performance organization with a solid customer-centric ethos (B2B, B2C), and maintain productivity and morale while transitioning to new processes, structures, customers, roles, or goals.

Actions: Training Needs analysis, Evaluating Training Effectiveness, Competency Gap Analysis, Audit of the Training and Development Function, Career Development and Succession Planning, customizable training module.

Supports: Coach & trainer

Page 12: Change Praktikum - IAE Aix MBA Change & Innovation

Finance

Objective: Offer a variety of financing options and support services to accompany your growth.

Actions: Ranging from straightforward referrals, delivery of leasing solutions, to complex IPO groundwork.

Supports: Financial consultant, business analyst.

Page 13: Change Praktikum - IAE Aix MBA Change & Innovation

Manager

Objective: assure that the organization is supported by the right managerial structure, make sure that managers are well equipped for success

Actions: interviews – training – continuous improvement – feedback – assessments – harmonization – ambassadors

Supports: facilitator – coach - trainer

Planning : beginning of June for evaluation, Sept. for trainings

Page 14: Change Praktikum - IAE Aix MBA Change & Innovation

Supply Chain Management

Identify and select suitable distribution channel Wholesalers, distributors, agents and retailers

Storage facility location and level of stock

Organize the line distributor – sales – production level (forecast)

Manage under and over coverage level

Sales, after-sales and maintenance ability

Page 15: Change Praktikum - IAE Aix MBA Change & Innovation

Marketing

Identify the buying habit (needs and criteria for buying)

Investigate the competition (technology, price, differences...)

Define short, medium and long term actions (internet-pos)

Advert (articles, medias, email, display shelf...)

Coordinate marketing action / product launch

Hiring B to C specialists

Page 16: Change Praktikum - IAE Aix MBA Change & Innovation

IT Tools

Page 17: Change Praktikum - IAE Aix MBA Change & Innovation

Internet

Objective: increase sales by launching B2B & B2C websites

Actions: interviews – adapt – analyse – support – communicate – improve

Supports: facilitate interviews, help for communication and supplier choice

Planning: from mid-June to Sept. for dimensioning, implementation starting Sept.

Page 18: Change Praktikum - IAE Aix MBA Change & Innovation

Timeline

01/06 15/07 01/09 01/01/13

PRODUCT LAUNCH

IN DEPTH PROCESS ORGANISATION IMPLEMENTATION ADJUSTPROCESS ANALYSIS DESIGN Project & Change Mgt ANCHORING

01/06/13

ACTIONSTUDY & PREPARATION

Page 19: Change Praktikum - IAE Aix MBA Change & Innovation

Security

Regular feedbacks from each project steering committee

Consultant weekly meeting

Escalation procedure in case of problem

Implementation of steps required to get buy in of staff

Page 20: Change Praktikum - IAE Aix MBA Change & Innovation

Fees

Fees

Option 1 - project implementation (excl. IT):600,000€

Option 2 - #1 + IT project ownership:910,000€

Option 3 - #2 + IT end to end solution: 2,700,000€

Page 21: Change Praktikum - IAE Aix MBA Change & Innovation

The Team

Sylvain PRETOT – Partner – Production management

Thierry DUCLOT – Partner – IT management

Juan C. de la PAVA PENA – Manager – Organization & Design management

Christophe CALVO – Manager – Financial & Human ressources management

Germain DUTILLEUL – Senior Consultant – Project, Change & Transition Management