The challenges of working with remote volunteers: what does this mean for our practice as volunteer

managers and leaders?

Helen Johnston, RNIB

Nikki Squelch, Alzheimer's Society

Who are the remote volunteers in your organisation?

Alzheimer’s Society and RNIB examples:

• Campaigners

• Befrienders

• Continuing Care Advocates

• Dementia Friends Champions

• Technology Support Squad

What we’ve learnt…

• We know people

• Appreciate and listen to colleagues concerns

• Provide realistic solutions

• Trust – build it and live it

• Be Brave

Your Time

• What is the ‘dream’ role that you’d love to introduce? OR, Is there a role that isn’t quite excellent yet?

• What do you think is needed to be done?

• What are the perceived barriers?

• What is stopping you?

• What tools do you have to help you?

• Who are your allies?

Feedback

How comfortable and confident are You to work with remote volunteers?

Final Thoughts or Questions?