Challenges of Implementing Agile at Scale

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  • Challenges of Implementing Agile at Scale

    Xavier Segovia!Agile Coach!IBM Agile Academy!

  • .culture isnt something you fix. Rather, cultural change is what you get after you have put new processes or structures in place to tackle

    tough business challenges like reworking an outdated strategy or business model. Culture evolves as you do that important work.

    HBR. Culture is not the culprit. April 2016!

  • Louis V Gerstner Jr.!Agile Values!

    Trust! !

    Courage!

    Respect! Openness!

    Empathy!

  • Louis V Gerstner Jr.!Agile Values!

    Agile Principles!

    Start with Clarity of Outcome and let it guide you!along the way!

    Iterate, learn and course correct rather than !waiting until it is perfect!

    Encourage self-directed teams to unleash!innovation, instead of concentrating leadership in!

    the hands of a selected few !

  • Louis V Gerstner Jr.!Agile Values!

    Agile Principles!

    Agile, Lean, Design Thinking, DevOps!Agile!

    Practices!

    Strategy, Project/Programs, Operations!

    Practices influence behavior change

    Engrained behavior becomes culture

  • Shu!!

    ha!!

    ri!!

  • Challenge 1: Company Size

    Size

  • Our approach to enable Agile ways of working and thinking across IBMCross-IBM, center of capability development and learningAGILE ACADEMY

    Coaching

    Community

    MeasuresDefinitions

    Training Enabling Agile at

    IBM

    TrainingDeveloping a curriculum and training program to drive Agile knowledge and practices across IBM

    CoachingProviding support for teams as they progress on their Agile journey and for signature projects for the business

    Community-Champion ProgramBringing together people and information to collaboration towards a common goal both online and a community of practitioners helping one another

    MeasuresCreating a means for teams and leader to measure their progress and to continuosly challenge themselves with the question how do I get better

    DefinitionsDriving to consistency on the definition of Agile and related topics so we are aligned within IBM and with the industry

    9

    Champion

  • AGILE ACADEMY: OUR JOURNEY SO FAR

    Coaching

    Community

    MeasuresDefinitions

    Training Enabling Agile at

    IBM

    28 World WideAgile, Lean, IDT, DevOps

    11K members2K Champions

    First set of measurementsCurated content

    10 courses116K views

  • Leadership

  • 5 Agile

    LeadershipPractices

    Drive !Innovation!

    Setup for !Success!

    Inspire!Purpose!

    Optimize!Flow!

    Govern for !Greatness!

    Form teams! Distribute work! Measure what matters!

    Visualize work! Observe for waste & bottlenecks! Drive continuous improvements!

    Doing the Right Work!

    Doing the Work Right!

    Create the Right Environment! Dont overburden! Set BHAGS!

    Strategy/Discovery! Cascading Strategy! Strategy execution!

  • Skepticism

  • The first follower transform the lone nut into a leader Derek Sivers

    Success Stories/Pilots/Failures!

    Champions!

    Patterns for implementation!

    Communications!

    Showcase result of experiments

  • Challenge 4: Strong Catalyst/Burning Platform

    Organization support

  • Have the end in mind;Listen, iterate and course correct;Small teams, self-directed,collocatedand focused. Are you working that way? If you're not, go do it or talk to someone who's stopping you from it. And if they don't do anything, talk to somebody else. That's how we're going to get work done fast. You timebox. You move. That is the world that we're in, in so much of what we do.

    Ginni Rometti, CEO IBM

  • Agile is not done to you. Its not a program or an edict that gets checked off, or a certification posted to your

    office wall. Its a frame of mind and a frame of reference for how we work - together - across IBM, in

    order to build a fundamentally new approach to enable us to respond to the opportunities and challenges that

    lay ahead of us. - Jeff Smith, CIO IBM

  • I came to see, in my time at IBM, that culture is not just one aspect of the game, it is the game.

    Louis V Gerstner Jr.!

  • eduardox@us.ibm.com