cfe- quality improvement plan qip updated 10 nov 2015

7/23/2019 CFE- Quality Improvement Plan QIP Updated 10 Nov 2015

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QIP 2015-16

The College Quality Improvement Plan

2015-16

The College Quality Improvement plan is a live document that refects the College ction plan in order to address issues

identi!ed in the College "el# $valuation %eport and any other live issues&

1 | P a g e 'ast updated on( 10 )ov 2015


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QIP 2015-16

Contents*I 1( Improve processes o# per#ormance management+ accounta,ility and management o# riss&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&.

*I 2 ( Improvement o# monitoring and management o# students per#ormance through improvement o# target setting+ support

o# in#ormation advice and guidance and monitoring&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&/

*I.( Improve consistency o# application o# policies+ procedures and guidelines&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&5

*I /( Improve the uality o# IT and telephony in#rastructure provision o# IT support and use o# I'T in classroom&&&&&&&&&&&&&&&& &&&&&&6

*I 5( %evie+ re-engineer and streamline the Colleges ey processes to include $34+ 3" processes&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&

*I 6( Improve use o# data and in#ormation in 7I" and other data systems across the College and "$4&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&8

*I ( Improving support #or learners to succeed&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&9

*I 8( Improve involvement o# students in decision maing&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&& 11

*I 9( Improve the resource management+ planning and leadership across the College revie the :perations 4irectorate

sta;ng structure&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&& 12

*I 10( %evie arrangements #or partnership oring ith employers and other ey staeholders to include a revie o# the

apprenticeship programme and introduction o# traineeship&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&& 1.

*I 11( 4evelop the college ,usiness plan in line ith outcome agreement reuirements&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&15

*I 12( Progress the colleges estates strategy to improve the use o# space and uality o# the accommodation&&&&&&&&&&&&&&&&&&&&&&16

*urther notes- 'ast updated 10 )ovem,er 2015&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&1


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QIP 2015-16

AFI 1: Improve proe!!e! o" per"ormane management# aounta$ility an%

management o" ri!&!'Purpo!e: Introduce a more comprehensive sta> per#ormance management process ith higher level o# #reuency ?min o# / meetings@ to ensure anyhigh-ris areas are identi!ed in a timely manner and appropriate action is taen to alleviate any adverse impact on learner outcomes& This ill ,e in

conAunction ith the already esta,lished Per#ormance ppraisal 7onitoring ?P7@ meetings here uality assurance and ey outcome and ey

per#ormance indicators are monitored on a monthly ,asis& This uality improvement action ill ensure that all sta> are clear a,out hat is e=pected o#

them to ena,le the college to plan its strategic direction appropriately and match its use o# resources to ma=imiBe its e>ectiveness&

(utome: clear and consistently adopted sta> per#ormance management system #or all here per#ormance targets+ support needs andresource implications can ,e agreed and set in order to meet the Colleges strategic o,Aectives& ro,ust and proactive system that ena,les the manager

to their area o# responsi,ility and manage the riss and resources ithin their areas& 100 o# sta> at the College ill tae part in the a,ove processes&

)in&! *ith College +PI!:%etention+ chievement )in&! *ith P,I.: ,# I# # )in&! *ith !trategi o$/etive!:1+/AFI-

1

Ativity (utput ho ith y ,A3 P one

1-1& Investigate "$4 processes #or Per#ormance

7anagement processes #or ,oth academic andsupport sta>

Con!rmation #rom "$4 on the C*$ process

'7 "$4 12

ug

1-2& 7atch the support sta> per#ormance management

process to the "o to ,e

designed and introduced

4ocumentation produced+ process

e=plained training made availa,le and

process started

'7 "o< 1

)ov

1-/& Implementation o# the ne process

Train and support individuals on the use o# the ne

process

%evie and evaluate process

ll sta> have appraisals completed

$valuation report produced

'7 .1

7ar

1-5& "chedule o# P7 meetings arranged and held+ set and

pu,lish agenda #or each P7

%eports and action plans #rom the P7

meetings

'7 *4 11

"ep

1-6& %ede!ne and pu,lish ne procedures #or sta>

development and CP4 in line ith per#ormance

management processes+ "$4 and "o< policy ?lin to

:@

Clear sta> development and CP4 process

#or all sta>

'7 *4+Corp

"erve

'""+

":


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QIP 2015-16

"$4

1-& The College IT system is developed ith support #rom

E$"T at "$4 to create a data dash,oard to support

the a,ove including P7+ ppraisals and CP4

The scope o# the proAect is de!ned

ProAect is commissioned

college data dash,oard is created

'7 E$"T

)'*

.1

Dan

ote!: There needs to ,e allocation o# ,udget #or systems development and CP4 in order to achieve the outcomes intended in this area& It is anticipatedthat this ill ,e met ith the current ,udget allocation& 4etails to #ollo& aiting #eed,ac #rom the E$"T team regarding the scoping document&

Progress on this has ,een slo and lined to Initial outcome agreement&

AFI 2 : Improvement o" monitoring an% management o" !tu%ent! per"ormane

through improvement o" target !etting# !upport o" in"ormation a%vie an%

gui%ane an% monitoringPurpo!e: To ensure students are provided ith appropriate level o# in#ormation+ advice and guidance and are supported to achieve their intended

targets&

(utome: "u,stantial improvement in students attendance+ achievement+ retention and positive destinations& "peci!cally ith 'evel 2 learners&)in&! *ith College +PI! :%etention+ chievement )in&! *ith P,I.: P+%+I+4+$ )in&! *ith !trategi o$/etive!:1

AFI-2'Ativity (utput h

o

it

h

y ,A3 P one

2-1& %esearch and #act !nd current process ithin the College

%esearch ,est practice in terms o# target setting

Present an implementation plan to C'TF ,y 12 ugust&

ction plan to identi#y( %oles+ %esponsi,ilities +


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QIP 2015-16

2-/&

regime or target setting and monitoring o# progress+

including use o# Q:$ and 'P" data across provision to

determine learner capa,ilities at achievement

Quality "ample at ris learners on pro monitor

ll 16-19 learners+ supported ,y personal

tutors+ to co-construct meaning#ul and

appropriate targets that are updated in

Pro7onitor ll level . year 1 learners to

have completed 'P" ll Q:$ to ,e

input on Pro7onitor& ll #ull-time learnersto have at least 1 target per term noted

on Pro7onitor

D" '7 4ec

15

D )'*

'7

4ec

15

2-5& 4evelop comprehensive I< program including P"$

aspects and implement #or learners #rom application to e=it

and alumni

ll learners report 100 satis#action ith

I


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QIP 2015-16

AFI-

4

Ativity (utput ho

ith

y ,A3 P on

e

.-1& Produce a policy tree and a standardised template

#or all policies

Policy tree produced and pu,lished

on 7yC*$Policy template produced and

timeline #or updating all policiesagreedll sta> are aare o# the ne policies

'7 C'T+

"$4

.1

4ec

.-2& Produce guidelines #or ,est practice #or ey aspect o#

the College

Produce procedures #or accessing the College

services


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QIP 2015-16

AFI : Improve the 7uality o" IT an% telephony in"ra!truture provi!ion o" IT !upport

an% u!e o" I)T in la!!room

Purpo!e: Improve the uality o# service and provision ith use o# appropriate technology and I'T resources

(utome: !t #or purpose IT in#rastructure to allo the seamless delivery and support o# technology to enhance learning and services at

the College

)in&! *ith College +PI! :%ec+ %et+ ch )in&! *ith P,I.: P+%+I+4+$ )in&! *ith !trategi o$/etive!:

1+2+.+/AFI-

Ativity (utput ho ith y ,A3 P one

/-1&

Identi#y timeline #or implementation and ta,le at C'T

,y ug

Plan to identi#y + %oles+ %esponsi,ilities+


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QIP 2015-16

ote!: Eudget allocation reuired to realise timeline and am,itions o# I'T strategy & *irst phase o# replacement o# K)L') at

CoutancheB and 4elancey taen place over hal# term& *urther or is to tae place at ':C& 7ore or is to ,e done to ensure our

in#rastructure ,oth on IT and telephony is appropriately resourced&



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QIP 2015-16

AFI 5: ,evie*# re-engineer an% !treamline the College! &ey proe!!e! to inlu%e

.;# erentiation and respect #or

diversity

Inclusion is seen as a golden

thread

'E ll

sta>

Dune

16

5-

.

4evelop and implement ealth and "a#ety

audit processes4evelop 3" action plan and revie processes

to ensure 3" compliance in all aspects o#College li#e

College is 3" compliant in all

aspects o# College li#e

D) '7 *e,

2016

5&

/

Implement plan and mae it real 7eeting template carried out in

all team meetings+ %eports

template

D" 4ec

15

> | P a g e 'ast updated on( 10 )ov 2015


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QIP 2015-16

ll commissioning processes are

#olloed according to plan&

"trategy pu,lished to sta>

ctions #rom the strategy

completed

%evie progress o# plan D" Dun 16

ote!: Create a good practice guide space to ,e created on 7MC*$ and communicated ith sta>& "* to or ith %achel < to

arrange #or this&

D) and '7 have ,een in touch ith 7atthe Eutter!eld and have done intervies ith colleagues to appoint someone to do a

root and ,ranch 3" audit& This is to ,e arranged ,y the end o# the term& Cost o# this to ,e included in the ,udget&

AFI 6: Improve u!e o" %ata an% in"ormation in ?I= an% other %ata !y!tem!

aro!! the College an% =.Purpo!e:ll College sta> are clear a,out areas o# strength and areas o# improvement ,ased on evidence ,ased data& 'earnersunderstand ey processes involved in assessment and e=ams& *unding arrangements and outcome agreement ith "$4 is agreed&(utome: n honest organisation ith a clear plan o# action to improve across all levels and departments

)in&! *ith College +PI! :%ec+ %et+ ch )in&! *ith P,I.: P+%+I+4+$ )in&! *ith !trategi o$/etive!:

1+2+.+/*I- 6 Ativity (utput ho

ith

y ,A3 Progre

!!

one

6-1 %esearch and revie current practice

in "$4 processes& 4evelop action plan

to identi#y

%oles+ %esponsi,ilities +


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QIP 2015-16

to ena,le decision-maing& "peci!cally

P7 processes

7anagement in#ormation is 100

accurate and triangulated ith "P

m termly

6&. $nsure all e=ams and assessment

processes are planned and

communicated to relevant teams in a

timely manner

ll students understand ey assessment

processes and dates&

'7 *4+'""

$=a

ms

4ec

15

6&/ %evie progress o# plan %evie report and lessons learnt '7 Dune

15

6&5 Create and agree an outcome

agreement

%eports highlighting cost+ income+ lins

to the sta;ng data,ase and course

data,ase and refected in the !nancial

coding

)'* '7 4ec

15

ote!: Korshops on evaluative riting to ,e held& Training on ho to interpret data and in#ormation and mae in#ormed

decision to ,e held& )icola and Dohn to ,e involved in the P7 meetings to ensure *inance and % and "tudent in#ormation are

lined& '7 to !nalise the P7 process&

AFI 8: Improving !upport "or learner! to !uee%Purpo!e: $m,edding o# the Colleges ey strategies to support learners+ through ,etter use o# the Pro7onitor tracing system+ clear

attendance processes+ monitoring o# the use o# Progress Coaches to support learners in attendance and attainment+ engagement in

I< services and lastly providing a comprehensive and engaging enrichment programme&(utome:Improved outcome #or learners+ improved recording and use o# data and in#ormation)in&! *ith College +PI! :%ec+ %et+

ch

)in&! *ith P,I.: P+%+ I+4+$ )in&! *ith !trategi o$/etive!:1+2+.+/

AFI-8

Ativity (utput ho

ith y ,A3 P one

-1 ttendance "trategy launched to

sta> and students and

em,edded into practice

"ta> CP4 completed

"trategy pu,lished on 7yC*$

'""s to revie "trategy ith P'sLteams in P'

meetings

D" )'*

D"

4ec

15


%


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QIP 2015-16

-2 4evelop clear plan #or re#erral to

'"" #or attendance processes +

Identi#y a er CP4 +%evie Progress

%evie progress coach re#errals and measure impact

on learner outcomes ?Pro7onitor@

7onthly attendance reports pu,lished to P's and

revieed in P7s

Increase in attendance

Create a visual #actory ne=t to Principal ,oard ateach campus to sho NPIs and trend o# progress

D" 7" )ov

15

&. 4evelop clear I< guidance and

provide engaging personal social

development programme

delivered through tutorial #or *T

students&

4evelop clear I< processes and

entitlement #or all other learners

ll learners have improved outcomes and

destinations ith clear ro,ust I< and tracing via

Pro7onitor

D" C'T 4ec

15

&/ 4evelop and implement an

engaging enrichmentprogramme #or *T learners

Jse 'earners to develop

comprehensive programme

$m,ed $nglish and 7aths

strategy

ll *T learners achieve 20 hours o# enrichment

activities each&'O identi!es positive engagement #rom students

'earners continue to develop essential sills and

#unctional sills and


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QIP 2015-16



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QIP 2015-16

AFI 9: Improve involvement o" !tu%ent! in %ei!ion ma&ingPurpo!e: Improve the collection and collation o# 'earner Ooice to impact management decision maing&(utome: more responsive college hich listens and acts upon #eed,ac #rom learners+ sta>+ parents+ employers and other

staeholders)in&! *ith College +PI!:%ec+ %et+ ch )in&! *ith P,I.: P+ %+ I+ 4+ $ )in&! *ith !trategi o$/etive!:

1+2+.+/*I- 8 Ativity (utput Aou

nt

ith y ,A3 Progre!

!

one

8-1 Issue . cycles o# 'earner Ooice

using "urvey 7oney or paper

,ased uestionnaires #or all

learner groups

Oisit other Colleges to adapt ,est

practiceInstigate ne student rep

system #or #ocus group #eed,ac

approach

90 o# learners have ,een surveyed at

least once in the academic year

%eport #rom visit to other Colleges -

highlighted the need #or #ocus group

data collection method too F

implemented utumn 2015

D" C'T :ct 15

Termly

utum

n term

done

:nglin

g

8-2 Issue parental surveys #or all 16-

19 learners

Issue lumni "urvey

25 response rate o# parental survey

25 response rate

D" )'* Termly utum

n term

done

8-. *eed,ac data to ,e collected

through one central point+

interpreted and analysed+ data

shared ith College sta>

Jse P7 processes to revie

impact o# 'O

'earner Ooice data pu,lished to C'T and

P's

'O discussed at P7

D" )'* Termly



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QIP 2015-16

8-/ P's to respond to learners ith

Gyou said+ e didH and update

their ction Plans accordingly

Course %evies completed #or all 16-19

groups and actions #ed ,ac to learners

"$%s updated ith ctions

D" *4 Termly

ote!: In#ormation gathered #rom :T' on learner voice to also ,e included in considerations and decision maing processes&

*eed,ac on this to ,e shared ith Eoard o# have adedicated CP4 programme to improve their per#ormance in their respective roles& %estructure o# the :perations

4irectorate&

)in&! *ith College +PI!:%ec+ %et+ ch )in&! *ith P,I.: P+ %+ I+ 4+ $ )in&! *ith !trategi o$/etive!:

1+2+.+/*I- 9 Ativity (utput ho ith y ,A3 P one

9-1 "cope the revie o# the corporate

services

"coping document shared ith Jnion

and sta>

"* D) :ct 15

9-2 4esign and run a speci!c and or

related CP4 programme #or

esta,lished sta>

CP4 calendar and evaluation o# the

sessions

D) "* :ct 15

9-. "et up an internal team o# sta> to

tae part in an e=ercise o#

appreciative enuiry and revie

ProAect plan #or the revie D) "* 4ec

15



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QIP 2015-16

9-/ 7ae recommendation to the

$=ecutive team

%evie recommendation document

#or $T

D) "* Dan 16

9-5 Put proposal #or the revie o#

corporate services to Eoard o#


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QIP 2015-16

10-1 7ap the e=isting pprenticeship

provision across all industry

sectors and identi#y any gaps

%eport highlighting current practice and

destination together ith a action plan

D D%

*4s

4ec

15

10-2 %evie the start to end Aourney

o# the apprentices and designand action plan to address the

shortcomings+ ,uilding upon

strengths and ma=imising

opportunities

ction plan produced ith clear timeline

and ey per#ormance indicators

D *4s *e, 16

10-. Introduce the traineeship

scheme #or appropriate and

relevant sectors ,ased on the

curriculum revie and industry

#orum #eed,ac

)e provision created+ promoted and

recruited to

%etail developments in place #or launch

:ct 2015

C'T P's Termly

10&/ %evie local partnership andcolla,orative or ith local

employers and other ey

staeholders& 4evelop

partnership map and strategy

Partnership oring practicesdeveloped and understood ,y all

College staeholders

"* C'T 4ec

old sector speci!c employer

#orums tice a year to revie

curriculum needs and see

opportunities #or enterprise

proAects ith our students

$nterprise proAects developed #or the

,ene!t o# learners

Curriculum opportunity identi!ed and

developed in colla,oration ith

staeholders

*4s

'""

D"n+

"*+

'7

:ngoi

ng

10-/ %evie o# the proAect

"ee #eed,ac #rom employers

%evie report o# the proAect D Dun

16

Termly

ote!: Kor through sills in the area to ,e revieed to ma=imise the use o# resources&



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QIP 2015-16



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QIP 2015-16

AFI 11: evelop the ollege $u!ine!! plan in line *ith outome agreement

re7uirement!

Purpo!e: Provide the College ith clear direction #or improvement+ mapped !nancial spending and areas o# or and

accommodation in line ith a developed outcome agreements ith "$4&

(utome: Clearly de!ned areas o# College activity ith e>ective shore accounts are commissioned ith conducting this or& "$4 %+ *inance and Post 16:;cer are all involved in this process&

1> | P a g e 'ast updated on( 10 )ov 2015


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QIP 2015-16

AFI 12: Progre!! the ollege! e!tate! !trategy to improve the u!e o" !pae an%

7uality o" the aommo%ation

Purpo!e:Eringing learners together on one site to improve the student e=perience - ith ,etter access to the #ull range o# #acilities in

the College+ a stronger more uni!ed corporate culture and reduced operating costs&

(utome: Consolidation o# the College sites to 2 sites& .-2-1 phase 1 ?.-2-2@ ProAect outcomes delivered&

)in&! *ith College +PI!:%ec+ %et+ ch )in&! *ith P,I.: P+ %+ I+ 4+ $ )in&! *ith !trategi o$/etive!:

1+2+.+/*I-

12

Ativity (utput Aou

nt

ith y ,A3 P

12&1 *ollo the .-2-1 programme and

or ith T3%+ "P" and "$4 to

ensure the proAect remains on

trac

.-2-2 proAect outcomes achieved& "* '7+

)'*

"

:ngoi

ng

12&2 Involve staeholders in the

process and tae into account

ider consultations such as

Tertiary and secondary revie

and its potential impact on .-2-1

programme

n e>ective comms plan e=ecuted

In#ormed and involved o;cers at "$4

and T3% on the C*$ .-2-1 development

"* Eo


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QIP 2015-16

Further note!- )a!t up%ate% 10 ovem$er 2015

3lo!!ary

Ah chievement ) 'earner OoiceAFI reas #or Improvement ?I= 7anagement In#ormation "yste.=T Eusiness (A :utcome greemento3 Eoard o#


22/23

QIP 2015-16

I)T In#ormation 'earning Technology T;, Treasury and %esourcesI(A Initial :utcome greement A Kide rea )etorITB In#ormation Technology Jnit+PI! Ney Per#ormance Indicators)A 'ocal rea )etor

)== 'earner "upport "ervices

=ta ame! a$$reviation

A$$reviation hat it !tan%!

"or

,ole at the College

A?A=.De T $=ecutive Team

E< Deanette art *aculty 4irectorE)P Dane 'e Poidevin *aculty 4irectorE Dohn )orman 4irector o# :perationsE, Doe %aleigh pprenticeship 7anagerE= De> "tuart ead o# learner "upport "ervices) 'orraine Earer *aculty 4irector)? 'ouise 7issele Oice Principal?.)F )icola 'e *eurve 7I" 4evelopment 7anagerP)! Programme 'eaders,3=F "a,oohi *amili C$: and Principal

=< "usan avis Post 16 :;cer



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QIP 2015-16

Appen%iD 1- College ata an% (utome! "or )earner!


cfe- quality improvement plan qip updated 10 nov 2015

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